Customer Message. Bank of Bhutan BOBNET Internet Banking Platform

Below you will find brief information for BOBNET. This Internet Banking User Manual provides comprehensive details on how to utilize Bank of Bhutan's digital banking platform, BOBNET. It covers essential features such as real-time account balance inquiries, detailed transaction history viewing, seamless funds transfers between own accounts and to third parties, efficient cheque management (requests, status, stop payments), fixed deposit initiation and modification, comprehensive loan management capabilities, and convenient standing instruction setup, enabling accessible anytime, anywhere banking for customers.

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Key features

Comprehensive Account Management: View balances, detailed information, and activity.
Cheque Services: Request cheque books, inquire status, and stop payments.
Fixed Deposit Management: Initiate, modify, and view fixed deposits online instantly.
Loan Services: View loan accounts, make/modify repayments, and submit loan applications.
Funds Transfer: Facilitate transfers between own accounts and to third parties.
Standing Instructions: Set up recurring transfers with specified frequency.
Beneficiary Maintenance: Manage details for frequent third-party transfers.
Customer Service Mailbox: Send and receive messages to/from Net banking Administrator.
Secure Login: Features a virtual keyboard for enhanced password entry.
Corporate User Functionality: Supports a maker-checker authorization process for transactions.

Frequently asked questions

You can request a cheque book by selecting the account number and the number of leaves (25 for saving, 50/100 for current account) under the 'Cheque Book Request' option. The cheque book can be collected from your branch after 24 hours.

A Fund Transfer Template can be used repeatedly for recurring transfers of a stipulated amount to a specific beneficiary (e.g., weekly or monthly transfers), saving the need to re-enter details each time.

Corporate users operate with a maker-checker concept where an Initiator creates transactions, which then appear under the 'Pending Authorizations' tab for an Authorizer to verify and either authorize or reject using their PIN.

A maximum of 50 transactions can be retrieved in one search for Account Activity.

To access BOBNET, you need one of the following browsers: Internet Explorer version 6.0 or above, Netscape Navigator, or Mozilla Firefox.