Chapter 16. Data maintenance
In this chapter, you will learn about possible ways to fix corrupted data. In addition, you will learn how to extract data out of HandiTrust 2015 so that it may be used in a different software package.
Resolving data corruption
If you suspect that the data on your computer is corrupted, the data may possibly be recovered by:
1. Performing a Rebuild of the Databases (refer to “ Rebuild the databases ” on page 105) and
then
2. Performing a Validation of the Data (refer to “ Validate data ” on page 106)
If these two routines do not resolve the problem, it is likely that the data will need to be restored from backup. When in doubt, contact our Software Support department for further advice.
Understanding the causes of data corruption
There are a number of factors that can result in the loss of data:
Power fluctuations or blackout.
Component failure and/or intermittent fault, for example motherboard, hard disk, controller.
Accidental deletion of a file.
Accidental corruption (for example, editing a database with a text editor).
Clashes between software on your computer system, for example Windows, DOS, caches, memory drivers etc.
Faults in computer software.
Computer viruses.
People accessing your database files via the Internet, often with malicious intent.
It is therefore important that the entire HSOFT directory be backed up on a daily basis as a minimum.
Remember that this is your data and it is YOUR RESPONSIBILITY to take adequate backups.
Your business relies on this data to survive. It is very important that you take appropriate backups to protect your data. Do not risk your livelihood by taking inadequate backups. We urge you not to be complacent. Loss of data is quite a common occurrence.
Rebuild the databases
1. Exit all computers out of all HandiSoft programs (excluding HandiTrust 2015 on your computer).
2. From the Tools menu, click Rebuild Database Files.
3. HandiTrust 2015 will open the “Rebuild the Database Files” window.
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Chapter 16. Data maintenance HandiTrust 2015
Figure 76: The “Rebuild the Database Files” window
4. Select the items that you want to attempt to repair and then click Rebuild.
5. On the "Attention" window, click OK when you are ready to proceed with the rebuild.
Tip: For information on the “Rebuild the Database Files” window, press F1 to display the online help.
Validate data
1. Exit all computers out of all HandiSoft programs (excluding HandiTrust 2015 on your computer).
2. Backup the entire Hsoft directory.
3. Perform a rebuild on all databases. Refer to “ Rebuild the databases ” on page 105 for
detailed instructions.
4. From the Tools menu, click Validate Data.
HandiTrust 2015 will open the “Validate Data” window.
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Figure 77: The “Validate Data” window
5. Select the Automatically Create Clients check box if you want HandiTrust 2015 to create a new client record where the validation finds a client reference code used that does not have a corresponding client in the client database.
6. Click OK to start the validation.
HandiTrust 2015 will open the “Report Preview” window, displaying the Data Validation report.
7. Read the report and ensure that no errors have been reported. If you find errors in the report, please contact our Software Support Department for advice.
8. We recommend that you Print a copy of the Data Validation Report and file it for later reference.
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