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T
ROUBLESHOOTING
Most laundering problems are easily solved if you understand the cause. Check the following list for common laundry problems and the next page for common dryer problems. If you need further assistance, see the “Requesting Assistance or Service” section.
NOTE: In the following list, the most common laundry problems are listed first.
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C
OMMON LAUNDRY PROBLEMS
Cause ...
Problem ...
Slow drying or clothes still wet
Lint
Static electricity
Wrinkling
Shrinking
Greasy spots/stains
Color change
Garment damage
•
Incorrect cycle or temperature setting selected.
•
Full or clogged lint collector basket. (See the “Using and maintaining the EASY CLEAN 100™ lint feature” section.)
•
Exhaust vent clogged, restricted, or too long. (See the “Venting” section and your Installation Instructions.)
•
Dryer located in room with temperature below 45°F (7°C).
•
Load too large and bulky to dry quickly.
•
Drying heavy fabrics (denim, towels) with light fabrics (synthetics, permanent press).
•
Fabric softener sheet blocking exhaust grill inside dryer drum.
•
Full or clogged lint collector basket. (See the “Using and maintaining the EASY CLEAN 100 lint feature” section.)
•
Load not properly sorted.
•
Overdrying, especially synthetic fabrics that cause lint-attracting static electricity.
•
Load size too big or heavy.
•
Tissue or paper left in pockets.
•
Pilling (surface fuzz caused by normal wear and laundering) attracts lint.
•
Overdrying.
•
Dryer fabric softener improperly used. See package directions.
•
Load includes synthetics, synthetic blends, permanent press, and knit fabrics that build up static electricity.
•
Overloading.
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Overdrying, especially permanent press and synthetic fabrics.
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Large items balling or rolling up.
•
Clothes left in dryer at end of cycle.
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Overdrying.
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Fabric or garment is not designed for tumble drying.
•
Dryer settings incorrect for fabric type.
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Care label instructions not followed.
•
Dryer fabric softener improperly used. Do not add to a warm load.
•
Drying soiled items.
•
Drying dark colors with light colors.
•
Drying colorfast colors with non-colorfast colors.
•
Zippers, snaps, and hooks left open.
•
Strings and sashes not tied to prevent tangling.
•
Care label instructions not followed.
TROUBLESHOOTING
C
OMMON DRYER PROBLEMS
1. Dryer will not start.
Is the dryer door firmly closed?
▼
Are the controls set in an ON position?
▼
Did you firmly push the Start Button?
▼
Is the power cord plugged in?
▼
Have you blown a fuse or tripped a circuit breaker? Electric dryers use
2 household fuses or breakers.
2. Lint accumulation in hood or exhaust vent, or extended drying times.
3. No heat
For gas dryers, is the valve open on the supply line? Also, some dryers may have an internal gas valve.
See Installations Instructions.
▼
For electric dryers, have you blown a fuse or tripped a circuit breaker?
Electric dryers use 2 household fuses or breakers. The drum may be turning but you may not have heat.
4. Noises
If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
If noises continue, call the Consumer
Assistance Center.
5. Odor
When operating a new dryer, the new electric heating element may have an odor.
Are household chemical odors being drawn into dryer? Proper ventilation must be used if painting or staining near the dryer.
NOTE:
Store and use paints, varnishes, etc. away from your dryer whenever possible.
If you still have problems, see the “Requesting
Assistance or Service” section.
Is lint collector basket full?
▼
Is exhaust vent or outside exhaust hood clogged with lint? Refer to the
“Venting” section.
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