TROUBLESHOOTING. ProForm PFTL51230, 530 HeartRateControl, PFTL512040, 530 PFTL51233, PFTL51232

TROUBLESHOOTING

Most treadmill problems can be solved by following the instructions below. If further assistance is needed, please call our Customer Service Department toll-free at 1-888-533-1333, Monday through Friday,

6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppressor that meets all of the specifications described on page 10. Important: The treadmill is not compatible with GFCI-equipped outlets. b. Make sure that the key is fully inserted into the console. c. Check the reset/off circuit breaker located on the frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in. c

Off Reset

PROBLEM: The power turns off during use

SOLUTION: a. Check the reset/off circuit breaker (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console and then reinsert it.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Remove the key from the console and UNPLUG THE

POWER CORD. With the help of another person, carefully tip the Base (109) down as shown. Remove the two 3/4”Screws (6) and the two 3/4” Tek Screws

(47). (Note: Your treadmill may not have 3/4” Tek

Screws.) Note: A phillips screwdriver with at least a 5” shaft is required.

a

6

With the help of another person, carefully raise the

Uprights (81, 82) as shown. Carefully pivot the Hood

(39) off.

81

47

109

47

39

82

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Locate the Reed Switch (24) and the Magnet (18) on the left side of the Pulley (120). Turn the Pulley until the Magnet is aligned with the Reed Switch.

Make sure that the gap between the Magnet and the

Reed Switch is about 1/8”. If necessary, loosen the

Screw (25) and move the Reed Switch slightly.

Retighten the Screw. Reattach the Hood. Make sure the Screws are return to the correct holes (see step

A). Run on the treadmill for a few minutes to check for a correct speed reading.

PROBLEM: The walking belt slows when walked on

Top

View

1/8”

25

24

120

18

SOLUTION: a. Use only a single-outlet surge suppressor that meets all of the specifications described on page 10.

b. If the walking belt is overtightened, treadmill performance may decrease and the walking belt may be permanently damaged. Remove the key and

UN-

PLUG THE POWER CORD. Using the included allen wrench, turn both rear roller adjustment bolts counterclockwise 1/4 of a turn. When the walking belt is properly tightened, you should be able to lift

the edges of the walking belt 3 to 4 inches off the walking platform.

Be careful to keep the walking belt centered. Plug in the power cord, insert the key, and run the treadmill for a few minutes. Repeat until the walking belt is properly tightened.

b

3–4”

Rear Roller Adjustment Bolts c. If the walking belt still slows when walked on, call our Customer Service Department toll-free.

PROBLEM: The walking belt is off-center or slips when walked on

SOLUTION: a. If the walking belt is off-center, first remove the key and

UNPLUG THE POWER CORD. If the walking

belt has shifted to the left, use the allen wrench to turn the left rear roller bolt clockwise 1/2 of a turn;

if

the walking belt has shifted to the right, turn the bolt counterclockwise 1/2 of a turn. Be careful not to overtighten the walking belt. Plug in the power cord, insert the key, and run the treadmill for a few minutes.

Repeat until the walking belt is centered. b. If the walking belt slips when walked on, first remove the key and

UNPLUG THE POWER CORD. Using the allen wrench, turn both rear roller bolts clockwise

1/4 of a turn. When the walking belt is correctly tightened, you should be able to lift each side of the walking belt 3 to 4 inches off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key, and walk on the treadmill for a few minutes. Repeat until the walking belt is properly tightened.

a b

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