Deploying Services on Multiple Runtime Nodes. Genesys 8.1

Chapter 8: High Availability Deploying Services on Multiple Runtime Nodes

ESP Object in Interaction Routing Designer

If you do not have the option in IRD to select an application cluster in the

External Service Protocol (ESP) object, you can update the options for your

IRD application. In the default

section, add an option named tools-tuneup and set the value to extended

. Restart IRD.

Deploying Services on Multiple Runtime

Nodes

A Solution’s services can be deployed on multiple runtime nodes. For example:

•

“Backup” services should be deployed on a separate runtime node from

“Primary” services.

•

Data Mart-related services should be deployed on yet another runtime node, separate from the backup and primary services

The following procedure provides deployment steps for installing and configuring multiple Runtime Nodes.

Procedure:

Deploying Services on multiple Runtime Nodes

Purpose: To install and configure multiple Runtime Nodes in your environment.

Start of procedure

1. Install additional Application Server(s) (for example, additional instances of Tomcat).

2. Run the iWD Runtime Node setup on every Application Server.

3. Add additional Runtime Node application(s) in Configuration Manager or

Genesys Administrator that map to each installed Runtime Node.

4. Add Runtime Node(s) in iWD Manager for each installed Runtime Node.

5. Install iWD Data Mart, specifying the iWD Runtime Node to which it is being deployed.

End of procedure

Next Steps

•

Configure iWD Services in iWD Manager, specifying the desired Runtime

Node.

268 intelligent Workload Distribution 8.1