Chapter 7: User Groups
Encrypting User Personal Details
If desired, you can encrypt personally identifiable information, including first name, last name, email address and telephone number. Navigate to Groups & Settings > All Settings > System > Security > Data Security from the Global or
Customer-level organization group for which you want to configure encryption.
1. Enable encryption, selecting which user data fields to encrypt.
2. Click Save to encrypt user data so it is not accessible in the database. Note that doing so will limit some features in the AirWatch Admin Console, such as search, sort and filter.
Managing User Groups
To manage user groups, navigate to Accounts > User Groups > List View. This page features useful tools for common user group maintenance and upkeep. Access the following options and functions from the main List View.
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Filters – View only the desired user groups by utilizing the following filters: o
User Group Type
o
Sync Status
o
Merge Status
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Add
o
Add User Group – Perform a one-off addition of either a
Directory-Based User Group
or a
Custom User Group
.
o
Batch Import
– Import new user groups in bulk by using a comma-separated values (.csv) file. Enter a unique name and description to organize multiple user groups at a time.
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Sorting and Resizing Columns – Columns in the List View that are sortable are Group Name, Last Sync On, Users, and Merge Status. Columns that can be resized are Group Name and Last Sync On.
VMware AirWatch Mobile Device Management Guide | v.2016.02 | February 2016
Copyright © 2016 VMware, Inc. All rights reserved. Proprietary & Confidential.
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Chapter 7: User Groups
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Details View – Select the link in the Group Name column to view basic user group information in the Details View, including group name, group type, external type, manager, number of users, and a link to the group mapping settings in All Settings > Devices & Users > General > Enrollment in the Grouping tab.
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Export ( ) – Save a .csv file (comma-separated values) of the entire unfiltered or filtered List View that can be viewed and analyzed in Excel.
Adding Users to User Groups
1. Navigate to Accounts > Users > List View.
2. Select one or more users in the listing by inserting a check mark in the check box to the left.
3. Select the More button and then select Add To User Group. The Add Selected Users Into Custom User Group page displays.
4. You may add users to an Existing User Group or create a New User Group.
5. Choose the Group Name.
6. Select Save.
7. Navigate to Accounts > User Groups > List View.
a. At this point, the Active Directory (AD) synchronization (which is an automated, scheduled process) will copy these pending user group users to a temporary table where they can be reviewed, added or removed.
b. If you do not want to wait for the automated AD sync, you may apply manual synchronization by selecting the user group to which you added users, then selecting the Sync button.
8. You may optionally select More > View and Merge to perform maintenance tasks such as review, add, and remove pending user group users.
9. Select More > Add Missing Users to combine the temporary table of pending user group users with the Active
Directory user group users, making their addition official and complete.
Selecting User Groups and Performing Actions
The List View features a selection check box and Edit icon to the left of the user. Selecting the Edit icon
( ) enables you to make basic changes to the user group. Select one or more check boxes to see the action buttons for the listing.
You may select more than one user group by selecting as many checkboxes as you like. Doing so will modify the available action buttons and will also make the available actions apply to multiple groups and their respective users.
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Sync – Copy recently-added user group users to the temporary table, manually, ahead of the automatically scheduled Active Directory sync by AirWatch.
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View Users – Review the usernames of all the members of the selected user group.
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More
o
View and Merge – View, Add, and Remove users recently added to the temporary user group table. User group users that appear in this table await the automated AirWatch user group sync.
VMware AirWatch Mobile Device Management Guide | v.2016.02 | February 2016
Copyright © 2016 VMware, Inc. All rights reserved. Proprietary & Confidential.
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