Administrator guide
6 Using the Dashboard
The Dashboard is the initial view that is displayed when you log in to the web console. The
Dashboard gives you an overview on the customer you have logged in to and the devices registered for this customer. It also provides direct access to the devices. In addition, a number of function buttons are available on the Dashboard.
To return to the Dashboard view from other views, click the Home button in the web console header.
6.1 Using the Dashboard buttons
The Dashboard offers a number of function buttons for accessing important management functions. If you hover your mouse pointer over the button, a tooltip with the button name is displayed.
■
Settings
Click this button to define a number of settings for the use of Sophos Mobile Control, for example personal settings, password policies, or Self Service Portal settings.
■
Change password
Click this button to change your password for logging in to the web console.
■
User management
Click this button to manage the users of the Sophos Mobile Control web console. For further
information, see
Create new web console users
(section 7).
■
Internal user management
Note: This button is only available for customers for which internal management of Self Service
Portal users has been configured. Whether a customer uses internal user management or LDAP user management for Self Service Portal users is defined for on-premise installations when the customer is created. For further information on how to create customers for Sophos Mobile
Control on-premise installations, see the Sophos Mobile Control super administrator guide.
Super administrators are not supported for Sophos Mobile Control as a Service. For Sophos
Mobile Control as a Service, customers are predefined and internal user management is used.
Click this button to manage the users of the Sophos Mobile Control Self Service Portal. For
further information, see
Manage Self Service Portal users
(section 20.3).
■
Technical contact
Click this button to display the technical contact information. This information refers to IT staff who can be contacted if there are any questions or problems. Users with the role
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Sophos Mobile Control
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Administrator can edit the technical contact information. For further information, see
Configure technical contact
(section 8).
■
Device compliance criteria
Click this button to configure compliance checks for devices. For further information, see
Configure compliance settings
(section 12).
■
Reports
Click this button to open a graphical report on the inventory state. For further information,
see
Create graphical overview report on devices
(section 23.1).
6.2 Information shown on the Dashboard
The Dashboard shows the following information:
■
The customer the user has logged in to
■
The currently logged in user with the user role (for example Administrator)
■
The number of registered devices
■
The number of licensed devices
■
The license expiry date
■
If a Sophos Mobile Security license is available for the relevant customer, a second line with license information for Sophos Mobile Security is shown. Sophos Mobile Security management
is an optional module of Sophos Mobile Control. For further information, see
Managing Sophos
Mobile Security from Sophos Mobile Control
(section 26).
In addition, information about the registered devices is shown in three areas:
■
Device status
Shows the status of registered devices:
Line
Compliant
Not compliant
Managed
Not managed
Description
Shows the number of devices that comply with the current compliance settings.
Shows the number of devices that do not comply with the current compliance settings.
Shows the number of devices currently managed by
Sophos Mobile Control.
Shows the number of devices that are currently registered with, but not managed by Sophos Mobile Control.
Administrator guide
Line Description
Checked out (iOS devices only) Shows the number of iOS devices where users have manually removed the Mobile Device Management profile. In this case the iOS device tries to notify the server.
Note: The iOS feature "Checkout" is supported as of iOS
5.
SSP configuration completed
SSP configuration pending
SSP configuration failed
Corporate devices
Private devices
Shows the number of devices for which configuration through the Self Service Portal has been completed. With the Self Service Portal end users can register their devices themselves. For further information on how to configure
settings for Self Service Portal use, see
Configure Self
Service Portal settings
(section 20.2).
Shows the number of devices for which the configuration through the Self Service Portal is pending.
Shows the number of devices for which the configuration through the Self Service Portal has failed.
Shows the number of corporate devices registered.
Shows the number of private devices registered.
■
Platforms
Shows the number of devices for each operating system.
■
Device groups
Shows the available device groups with the number of devices they contain.
In the three device areas, you can click on a table row to open the device list filtered to the relevant item. So you can access registered devices in the different categories directly from the Dashboard.
Note: Remember to reset the filter manually when it is no longer needed. Otherwise lists or reports may not include the results you expect.
You can click the link Privacy Policy and Terms & Conditions below the three device areas to display legal information.
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