Sophos Mobile Control
23 Reports
The Sophos Mobile Control web console offers different types of reports:
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Chart reports providing an overview on registered devices. You can display the chart reports in the web console by using the Reports function.
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A number of device reports, app reports and compliance reports. You can create these reports as .xlsx files by using the Reports function.
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Reports with detailed information on devices. You can create these reports from the Devices view in the Inventory by exporting device information.
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A Traffic counter that shows the data traffic used for the current and the previous month in the web console.
Note: The Traffic counter is only available for Android and Windows Mobile devices.
23.1 Create chart reports on devices
You can create a graphical report on devices that shows statistical information on the registered devices for the relevant customer in pie charts.
1. In the web console menu bar, click Reports.
The report selection view is displayed.
2. Under Device reports, click Chart reports.
The Chart reports view is displayed. This view shows the following information in pie charts:
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Compliant/non-compliant devices
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Managed/non-managed devices
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Company/employee devices
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Devices by operating system type
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Devices by operating system version per operating system type.
23.2 Create device, app and compliance reports
1. In the web console menu bar, click Reports.
The report selection view is displayed.
2. Under Device reports, App reports or Compliance reports, select the required report.
A file download dialog is displayed.
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3. Select a file location and click Save.
The report is saved in a .xlsx file at the selected location.
23.3 Export device information to a device report
1. In the web console menu bar, go to Inventory and click Devices.
The Devices view is displayed.
2. Click the Create a device report (CSV file) button.
A file download dialog is displayed.
3. Select a file location and click Save.
The report is saved in a .csv file at the selected location.
Note: The report takes any filters currently set into consideration. If the report does not contain the expected results, check the current filters.
Note: The device report format is different from the device import spreadsheet format and contains significantly more information. An export can therefore only be imported after major adjustments.
For further information, see
Import devices
(section 14.4).
23.4 View data traffic
Note: The Traffic counter is only available for Android and Windows Mobile devices.
In the Traffic counter, the data traffic for the current and previous month is shown. It gives a rough overview of all devices. When a device reaches the configured limit, the server sends a text message or a message box including a warning message.
Note: The Traffic counter does not restrict data traffic usage, even if the limit is reached. It only informs the user of the device.
1. In the web console menu bar, go to Inventory and click Devices.
The Devices view is displayed.
2. Click the Traffic counter button.
The Traffic counter view is displayed. It shows an overview of the data traffic of all registered devices for the current and previous month.
Note: In the Traffic counter view, several values are marked in red if traffic occurs. This provides a better overview on wanted and unwanted traffic. Therefore, WiFi traffic is never going to be marked in red. GSM traffic is only marked in red if the limit is exceeded. GSM roaming traffic is going to be marked in red as soon as any traffic occurs.
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3. To view the traffic counter details for a specific device, click on the device in the Traffic counter view.
The Show traffic counter details view is displayed. It shows device information and an annual survey for the selected device.
4. In this view, you can:
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Select between different traffic types, to restrict the display accordingly:
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Show WiFi
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Show GSM
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Show GSM-Roaming
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Click Update to refresh the display accordingly.
Under Annual survey, click on a month to display the data for the selected month.
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