UPRIGHT FREEZER CONGÉLATEUR VERTICAL

Temperature is too warm

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Are the air vents blocked? Move objects away from the air vents. See “Ensuring Proper Air Circulation” for air vent locations.

Is the door opened often? Be aware that the freezer will warm when this occurs. In order to keep the freezer cool, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.

Has a large amount of food just been added to the

freezer? Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to the normal temperature.

Is the control set correctly for the surrounding

conditions? See “Using the Control.”

The door will not close completely or is difficult to open

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Are food packages blocking the door? Rearrange containers so that they fit more tightly and take up less space.

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Are the shelves and basket out of position (on some

models)? Put the shelves and basket back into their correct positions.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

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Are the gaskets dirty or sticky? Clean gaskets according to the directions in “Freezer Care.”

Does the freezer wobble or seem unstable? See “Adjust the Door.”

The freezer clicks but does not run

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Has the local power failed? Unplug the freezer for

30 minutes to allow the refrigeration system to equalize.

During this time, keep the door closed whenever possible.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement Parts

If you need to order replacement parts, we recommend that you only use factory specified parts. Factory specified parts will fit right and work right, because they are made with the same precision used to build every new WHIRLPOOL

®

appliance.

To locate factory specified parts in your area, call us or your nearest designated service center.

Call customer service toll free: 1-800-253-1301

In Canada call: 1-800-807-6777.

For Further Assistance

If you need further assistance, you can write to us with any questions or concerns at:

Whirlpool Brand Customer Service

P.O. Box 310

Ottawa, OH 45875-0310

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