Avaya Aura™ Communication Manager Overview

Telephone self administration

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Telephone self administration

The telephone self administration capability allows you to program feature buttons on the telephone yourself.

Temporary bridged appearance

Allows multi-appearance telephone users in a terminating extension group or personal central office line group to bridge onto an existing group call. If a call has been answered using the call pickup feature, the originally called party can bridge onto the call. This feature also allows a called party to bridge onto a call that redirects to coverage before the called party can answer it.

Terminating extension group

Allows an incoming call to ring (either audible or silent alerting) as many as four telephones at the same time. Any user in the group can answer the call. Any telephone can be administered as a group member. Only a multi-appearance telephone can be assigned a feature button with an associated status lamp, however.

The feature button allows the user to select a terminating extension group call appearance for answering or bridging onto an existing call but not for call origination. For example, a department in a large store might have three telephones. Anyone in the department can answer the call. The salesperson most qualified to answer the call can bridge onto the call.

Any telephone can be assigned as a TEG member; however, only a multi-appearance telephone can be assigned a TEG button with associated status lamp. The TEG button allows the telephone user to select a TEG call appearance for answering or for bridging onto an existing call. The TEG members are assigned on an extension number basis. Call reception restrictions applicable to the group are specified by the group class of restriction (COR). The group COR takes precedence over an individual member’s COR. When a Terminating

Extension Group (TEG) receives an incoming call, TEG’s primary Class of Restrictions (COR) should be considered for the calling/called restrictions. The members could all be termination

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