Installation guide
1 Introduction
Sophos Mobile Control is a device management solution for mobile devices like smartphones and tablets. Sophos Mobile Control helps to keep corporate data safe by managing apps and security.
The Sophos Mobile Control system consists of a server and a client component which communicate through data connections and text messages.
The Sophos Mobile Control client is easily installed and managed with over-the air setup and configuration through the Sophos Mobile Control web console.
With the Sophos Mobile Control Self Service Portal for your users, you can reduce IT efforts by allowing users to register their own devices and carry out other tasks without having to contact the helpdesk.
This guide describes:
■
How to request a trial license for evaluating Sophos Mobile Control (see
Trial licenses
(section
1.3))
■ How to carry out preparatory measures for the Sophos Mobile Control Server (see
The Sophos
Mobile Control server
(section 2))
■ How to request an SSL certificate for Sophos Mobile Control with the SSL Certificate Wizard
(see
Request an SSL certificate for Sophos Mobile Control
(section 3.1))
■
How to install and set up the Sophos Mobile Control server (see
Set up Sophos Mobile Control
(section 3))
■ How to install the external EAS Proxy server (see
External EAS Proxy server
(section 4))
■
How to run the Sophos Mobile Control Service as a limited user (see
Running the Sophos Mobile
Control Service as a limited user
(section 5))
■ How to update Sophos Mobile Control (see
Updating Sophos Mobile Control
(section 7))
■
How to create and upload an APNs certificate (see
Apple Push Notification service
(section 8))
1.1 Access data
The access data for the system is saved in a database that can be extended later on. All steps have to be executed as an administrator of Microsoft Windows Server or as a user of the relevant group.
The database user needs sysadmin rights.
1.2 Licenses
To use Sophos Mobile Control you need a valid license. After purchasing the software, you receive a license file named license.sql. This license file must be available on the machine that you want to install Sophos Mobile Control Server on.
3
4
Sophos Mobile Control
For updating licenses, the tool SMC License Update.exe is available. For a description of the upgrade process, see
Updating Sophos Mobile Control licenses
(section 6).
1.3 Trial licenses
Sophos offers a free trial for Sophos Mobile Control. You can register for a free trial on the Sophos website:
http://www.sophos.com/en-us/products/free-trials/mobile-control.aspx
.
For installing and using Sophos Mobile Control for evaluation, you can obtain a trial license that comprises five users and is valid for 45 days.
To make evaluation easy, you can request the licenses for using the trial version during Sophos
Mobile Control setup. For further information, see
Install and set up the Sophos Mobile Control
Server
(section 3.2).
1.3.1 Upgrading trial licenses to full licenses
For upgrading trial licenses to full licenses the tool SMC License Update.exe is available. For a description of the upgrade process, see
Updating Sophos Mobile Control licenses
(section 6).
