9. FAULT FINDING
9.1
Error Messages
When an error occurs the display shows a screen showing the following information:
- An indication of the area in which the error occurred.
- An error description.
- A suggested solution behind the pointing hand.
!
Envelope too short
Remove envelope
Reset
Press to view more information about the occurred error and about the possible actions to avoid the error from re-occurring.
After solving the problem, press
Reset
to reset the error (the error screen will disappear).
Envelope length measured is shorter than expected check envelope type ande envelope job settings
INS: 22
Special Errors
• Reading errors (when Optical Mark Recognition is enabled)
The document stops in the collator area. The operator must remove the document(s) from the collator area and must complete the set manually!
• Technical errors
The display shows a message. The error cannot be solved by operating personnel and assistance of the service support is needed.
Warning screen
When a cover is opened, the display shows a warning screen with the message “Cover open and a suggested solution “Close cover”.The black arrow or a black feeder indicates where the problem occurs.
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