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Troubleshooting
Help tab
The Help tab of the ribbon provides additional help with using the software.
Help tab of the ribbon
The tools are organized into the following groups:
•
Documentation: Access the documentation for the development application, including this
help file / technical reference and notes for the individual communication drivers
.
• Information: Access other information about InduSoft Web Studio, including the
license agreement , product website , and release notes
, as well as
and
details that make it easier for
Customer Support to assist you.
Technical Reference
To open the help system for the InduSoft Web Studio software, click Help on the Help tab of the ribbon.
Tip: This documentation is also available as a PDF on the InduSoft Web Studio installation CD.
Communication Drivers
To see the available documentation for the communication drivers, click Communication Drivers on the Help tab of the ribbon.
Communication Drivers dialog
From this dialog, you can select an installed driver then click the Help button to open Adobe Acrobat ®
Reader ™ and display a detailed document about that driver in PDF format.
License Agreement
To display a PDF copy of the InduSoft Web Studio software license, click License Agreement on the Help tab of the ribbon.
Home Page
To go to the InduSoft company site, click Product Web Site on the Help tab of the ribbon.
Release Notes
To view the release notes for InduSoft Web Studio, click Release Notes on the Help tab of the ribbon.
The release notes are distributed as a styled XML file, so you must have an XML-capable browser like
Internet Explorer 7 or Internet Explorer 8 to view the file as intended.
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Troubleshooting
System Information
Select System Information to open the System Information window, which provides information about the following:
• System Information: Displays details about your operating system.
• Network Resources: Displays details about your computer's network.
• Applications: Lists the applications that are running.
• Processes: Displays all Windows tasks that are running.
• Services: Lists the Windows NT/2000 services being used by IWS (Windows NT/2000 only).
System Information Window
Note: Although you open the System Information window from IWS, this window provides general information about the local station and the network only. The System Information window does not provide specific information about the application.
Support Information
The Support Information dialog displays basic information about your computer's operating system, your
InduSoft Web Studio installation and license, and your project settings. If you need to contact Customer
Support, then you should have this information ready to answer their questions.
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To open the dialog, click Support on the Help tab of the ribbon. The dialog will be displayed:
Troubleshooting
Support Information dialog
To copy the information to the Clipboard, click Copy. You can then paste the information into another window or text field, such as the body of an email message.
To save the information to a file, click Save to File. A standard Save As dialog will be displayed.
When you are done, click Close.
About
To get more information about the InduSoft Web Studio software, click About on the Help tab of the browser.
About dialog
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Appendix: Built-in Scripting Language
Appendix: Built-in Scripting Language
This section describes the functions that make up the built-in scripting language. Each function description includes complete syntax, possible returned values, and examples of usage.
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