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Chapter 2 Installation and Setup
Installation and Setup
This chapter describes the procedures from the installation to execution of test print.
The uninstallation procedure ( page 37
) and various maintenance procedures after installation
(
) are also provided.
The APD of version 4.07 or later supports 32 bit and 64 bit version OS.
Install with Administrator privileges.
Do not connect the TM printer, until installation of the APD completes.
Close all running applications before the installation.
Notes on upgrading from APD 2.xx, 3.xx
APD 2.xx or 3.xx needs to be uninstalled in order to install APD 4.xx. Keep in mind the following points.
• When you install APD 4.xx to a computer on which APD 2.xx or 3.xx has been installed, the previous version is automatically uninstalled before the installation of APD 4.xx.
• Some printers do not support APD 4.xx. Make sure that your printer supports APD 4.xx. If you are using such printer and install APD 4.xx, the printer becomes unusable on your system.
2
19
Installation methods
The following methods are available to install the APD.
• Minimum Installation
This recommended installation option installs minimum features required for using the printer. This method reduces the number of files to be installed and the time for installation.
• Standard Installation
This installation option installs all features APD supports. Additionally, printer drivers for all models can be installed through Plug and Play feature. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed.
• Custom installation
This installation option allows you to select and install only certain feature(s).
For the APD of version 4.07 or later, you can select the 32 bit printer driver or 64 bit printer driver according to your OS environment.
• Installation when connecting Customer Display to TM printer
When you make pass‐through or Y‐connection ( page 12 ) to use one port for your TM
printer and Customer Display, their drivers should be installed in the specified order.
Select the type of installation from the Minimum Installation, the Standard Installation, and the Custom Installation.
This document also describes following topics which can be performed after installation.
• Plug and Play
TM printer with USB interface can be added as a printer device on a computer on which the APD is already installed (standard or custom install).
• Installation for sharing the printer
This method installs a printer to be shared (Point & Print).
• Silent installation
This allows you to copy the APD environment to other computers.
• Upgrade installation of the APD
This allows you to perform upgrade installation of the APD of new version.
20
Chapter 2 Installation and Setup
Minimum Install
This recommended installation option installs minimum features required for using the printer.
This method reduces the number of files to be installed and the time for installation.
Installation Flow
1.
Installation (page 30)
Connecting the TM Printer (page 27)
2
Print Test Page (page 29)
Installation
Follow the procedure below.
1
Double click the [APD] icon of installer and start the installation.
2
The Install ShieldWizard screen appears. Click the [Next] button.
21
22
3
The “License Agreement” screen appears. Read the content and select
"I accept the terms of the license agreement". Then click the [Next] button.
4
The “Setup Type” screen appears. Select "Minimum (Recommended)", then click the [Next] button.
5
The “Printer Configuration” screen appears. Click the [Add] button to select a model for which the driver is installed.
3 > 4 >
5 >
Chapter 2 Installation and Setup
6
The “Add Printer” screen appears. Configure the printer driver and port to use, and click the [Next] button.
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver to be installed.
The printer driver name. This is changeable.
Do not use Unicode/2-byte characters for the name.
Select the type of interface to connect the computer and printer.
Create a Parallel port:
Create a Serial port:
Create an Ethernet port:
Create a USB port:
Proceed to Step 7.
Proceed to Step 8.
Proceed to Step 9.
Proceed to Step 10.
Check when configuring the printer as that normally used from the
Windows applications.
7
The “Parallel Port Settings” screen appears. Configure the settings of the
Parallel port and click the [Next] button. Proceed to Step 10.
Setting
Printer name
LPT Port
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of parallel port used for connecting the printer.
Usually, the port number is automatically displayed and no setting is required.
6 > 7 >
2
23
8
The “Serial Port Settings” screen appears. Configure the settings of the
Serial port and click the [Next] button. Proceed to Step 10.
Setting
Printer name
COM Port
Baud Rate
Data Bits
Stop Bits
Flow Control
Parity
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of serial port used for connecting the printer.
Specify the baud rate.
Specify the data bits.
Specify the stop bits.
Specify the method of data flow between the computer and the printer.
Specify the parity.
9
The “Ethernet Settings” screen appears. Configure the IP Address of the
TM printer and click the [Next] button. Proceed to Step 10.
24
Setting
Printer name
IP address
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Enter the printer IP address.
To find the information about IP Address of the TM printer, see the
Technical Reference Guide of each TM printer.
Chapter 2 Installation and Setup
10
The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 6 to Step 9, appear in the list.
To install another printer driver, select one method from the followings.
Click the [Next] button after the configuration.
Install Multiple Printer Drivers :
Click the [Add] button. Repeat the Steps from 6 to 9.
Install and Replicate a Driver :
Click the [Copy] button. Repeat the Steps from 6 to 9.
(You can connect up to 8 printers concurrently and copy up to 100 copies of a driver.)
Install Different Drivers for a Certain Model :
Click the [Add] button. Select another driver for the same model in the Step 6.
Make sure that the “Port Type” is configured to share the driver with the one for the primary printer (example: Share with EPSON TM‐H6000III Receipt).
2
Combinations below are the examples of the installation of different drivers for one printer model.
Using both the Receipt driver and Slip driver for a hybrid printer
Using peeler paper on one label printer and using full-label paper on another label printer
Making multiple different print settings on multiple printer drivers
(Example: using two drivers, specify portrait receipt printing on one driver and specify landscape receipt printing on another driver)
25
26
11
The “Start Copying Files” screen appears. See "Current Settings" to confirm the installation settings and then click the [Next] button.
12
The APD is installed.
13
The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation.
11 >
12 >
13 >
14
In [Start] - [Control Panel] - [Hardware and Sound] - [Printers], check that the specified printer driver is correctly installed. (
)
Chapter 2 Installation and Setup
Connecting the TM Printer
Before connecting the TM printer, set the Handshaking setting of the printer to ʺReceive buffer fullʺ.
Connect the TM printer. For information on how to connect the TM printer and configure the
DIPSW, see the Userʹs Manual supplied with the TM printer or the Technical Reference Guide.
The maximum number of printers that can be simultaneously connected to multiple computers is 8.
Turn off the power of the TM printer and wait for more than 5 seconds before turning on the power.
Parallel (LPT) connection
When the printer is connected, the ʺNew Hardware Detected. EPSON TM‐P2.01ʺ screen appears then the ʺFound New Hardware Wizardʺ screen. In this case, perform the following steps.
1
Click the [Next] button to search for the driver.
2
The driver is found and installed.
Serial (COM) connection
When using the serial connection, make sure the printer settings match the printer driver port settings (BaudRate/DataBits/Parity/StopBits/FlowControl).
Set the Handshaking operation (BUSY condition) for the TM printer to [Receive buffer full only].
Setting methods and applicable models are shown below.
Setting method
Set by user via TM printer DIP switches
User setting is not required. The printer driver sets memory switches automatically.
Applicable models
Models other than the following
TM-J7000/7100, TM-J7500/7600, TM-L90, TM-
L90Peeler, TM-T90, TM-T20, TM-U120, TM-U120II,
EU-T300, EU-T400, EU-T500, BA-T500, BA-T500II
Ethernet (10/100 Base-T) connection
When using Ethernet connection, check the IP address setting. To configure the IP address, use the Epson TM Netwingconfig Utility. For details, see the ʺUB‐E02/E03 Technical Reference
Guide.ʺ
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28
Wireless LAN (IEEE 802.11b) connection
When using wireless LAN connection, check the IP address setting. To configure the IP address, use the Epson TM Netwingconfig Utility. Also check the security measures and location sufficiently. For details, see the ʺUB‐R02/R03 Technical Reference Guide.ʺ
USB connection
Do not connect the TM printer to the computer before installing the APD. In case you connect the
TM printer first, delete the port drivers and reinstall the printer drivers without connecting the
TM printer.
USB device requirements
Maximum USB cable length is 5m, and 5 cascaded hubs maximum.
Use the USB cable and the USB hubs compliant with USB2.0 specification (12Mbps).
For USB power saving, see the C:\Program Files\EPSON\EPSON Advanced Printer Driver
4\TMUSB\readme_e.txt generated after the APD installation.
Chapter 2 Installation and Setup
Print Test Page
After installing the APD, execute test print to check if the APD is properly installed and work normally.
Perform Print Test Page in the following procedures.
1
Open the Printers screen from [Start] - [Control Panel]. Right click the
printer driver you have installed and select [Properties] ( Reference page of other OS.
2
The Properties screen of the printer appears. Click the [Print Test Page] button to start test printing.
2
Print Test Page of the APD does not print all the data, unlike normal Print Test Page does.
The Print Test Page prints characters and images as an image. The data volume is large for serial connection and may take longer to print compared with other interfaces.
3
The following screen appears. If the test print was output correctly, click the [Close] button. If the test print was not output correctly, click the
[Troubleshoot...] button and perform troubleshooting in accordance with the Windows message.
29
Standard Install
This installation option installs all features APD supports. Additionally, printer drivers for all models can be installed through Plug and Play feature. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed.
Installation Flow
1.
Installation (page 30)
Connecting the TM Printer (page 27)
Print Test Page (page 29)
Installation
Follow the procedure below.
1
Double click the [APD] icon of installer and start the installation.
2
The Install ShieldWizard screen appears. Click the [Next] button.
30
Chapter 2 Installation and Setup
3
The “License Agreement” screen appears. Read the content and select
"I accept the terms of the license agreement". Then click the [Next] button.
4
The “Setup Type” screen appears. Select "Standard", then click the
[Next] button.
5
The “Printer Configuration” screen appears. When installing the printer driver as well as the APD, click the [Add] button.
To install driver(s) through Plug and Play feature after installing the APD, click the [Next] button to go to Step 11.
3 > 4 >
2
5 >
31
32
6
The “Add Printer” screen appears. Configure the printer driver and port to use, and click the [Next] button.
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver to be installed.
The printer driver name. This is changeable.
Do not use Unicode/2-byte characters for the name.
Select the type of interface to connect the computer and printer.
Create a Parallel port:
Create a Serial port:
Create an Ethernet port:
Create a USB port:
Proceed to Step 7.
Proceed to Step 8.
Proceed to Step 9.
Proceed to Step 10.
Check when configuring the printer as that normally used from the
Windows applications.
7
The “Parallel Port Settings” screen appears. Configure the settings of the
Parallel port and click the [Next] button. Proceed to Step 10.
Setting
Printer name
LPT Port
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of parallel port used for connecting the printer.
Usually, the port number is automatically displayed and no setting is required.
6 > 7 >
Chapter 2 Installation and Setup
8
The “Serial Port Settings” screen appears. Configure the settings of the
Serial port and click the [Next] button. Proceed to Step 10.
Setting
Printer name
COM Port
Baud Rate
Data Bits
Stop Bits
Flow Control
Parity
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of serial port used for connecting the printer.
Specify the baud rate.
Specify the data bits.
Specify the stop bits.
Specify the method of data flow between the computer and the printer.
Specify the parity.
9
The “Ethernet Settings” screen appears. Configure the IP Address of the
TM printer and click the [Next] button. Proceed to Step 10.
2
Setting
Printer name
IP address
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Enter the printer IP address.
To find the information about IP Address of the TM printer, see the
Technical Reference Guide of each TM printer.
33
10
The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 6 to Step 9, appear in the list.
To install another printer driver, select one method from the followings.
Click the [Next] button after the configuration.
34
Install Multiple Printer Drivers :
Click the [Add] button. Repeat the Steps from 6 to 9.
Install and Replicate a Driver :
Click the [Copy] button. Repeat the Steps from 6 to 9.
(You can connect up to 8 printers concurrently and copy up to 100 copies of a driver.)
Install Different Drivers for a Certain Model :
Click the [Add] button. Select another driver for the same model in the Step 6.
Make sure that the “Port Type” is configured to share the driver with the one for the primary printer (example: Share with EPSON TM‐H6000III Receipt).
Combinations below are the examples of the installation of different drivers for one printer model.
Using both the Receipt driver and Slip driver for a hybrid printer
Using peeler paper on one label printer and using full-label paper on another label printer
Making multiple different print settings on multiple printer drivers
(Example: using two drivers, specify portrait receipt printing on one driver and specify landscape receipt printing on another driver)
Chapter 2 Installation and Setup
11
The “Start Copying Files” screen appears. See "Current Settings" to confirm the installation settings and then click the [Next] button.
12
The APD is installed.
13
The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation.
11 >
12 >
2
13 >
35
36
14
When printer drivers are added at Step 5, confirm that the printer drivers are installed in [Hardware and Sound] - [Printers] from [Start] -
[Control Panel] ( Reference page of other OS.
).
When you have not added printer drivers at Step 5, no printer drivers are displayed in the [Printers].
Chapter 2 Installation and Setup
Uninstallation
Uninstall everything related to APD (port drivers, printer drivers, and so on).
The APD has the silent uninstallation function that enables you to uninstall without displaying any screens. For more details, see
"/uninstall : Silent Uninstallation" on page 79 .
Do not uninstall printer drivers directly from [Start] - [Control Panel] - [Hardware and Sound]
- [Printers] ( Reference page of other OS.
). Even if the icon (the printer driver) disappeared
Follow the procedure below to uninstall the APD.
1
End all the other operations on the computer.
2
Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer
Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.]
3
The “Welcome” screen appears. Select "Uninstall", then click the [Next] button.
4
The uninstallation confirmation screen appears. Click the [Yes] button.
5
The APD is uninstalled.
3 >
4 >
2
5 >
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38
6
The “Uninstall Complete” screen appears. Click the [Finish] button to finish uninstallation.
Chapter 2 Installation and Setup
Custom Install
In the custom installation, you can select certain features to install. Additionally, you can select driver version from 32 or 64 bit depending on your OS environment for the APD 4.07 or later.
Installation Flow
Installation (page 39)
2.
Connecting the TM Printer (page 27)
3.
Print Test Page (page 29)
Installation
Follow the procedure below.
1
Double click the [APD] icon of installer and start the installation.
2
The InstallShield Wizard screen appears. Then click the [Next] button.
3
The “License Agreement” screen appears. Read through it and if you accept its terms, select "I accept the terms of the license agreement" and click the [Next] button.
2
39
4
The “Setup Type” screen appears. Then select "Custom" and click the
[Next] button.
5
The “Printer Configuration” screen appears. When installing the printer driver as well as the APD, click the [Add] button.
To install a driver through Plug and Play feature after installing the APD, check “Enable Plug & Play installation for all printer models.” and click the [Next] button to go to Step 11.
Setting
Enable Plug & Play installation for all printer models.
Unchecked
(default)
Checked
Description
Only drivers for selected models are installed.
Drivers for all models are installed. You can install other models’ dr iver s through Plug and Play feature after installing the APD.
4 >
5 >
40
6
The “Add Printer” screen appears. Configure the printer driver and port to use, and click the [Next] button.
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver to be installed.
The printer driver name. This is changeable.
Do not use Unicode/2-byte characters for the name.
Select the type of interface to connect the computer and printer.
Create a Parallel port:
Create a Serial port:
Create an Ethernet port:
Create a USB port:
Proceed to Step 7.
Proceed to Step 8.
Proceed to Step 9.
Proceed to Step 10.
Check when configuring the printer as that normally used from the
Windows applications.
Chapter 2 Installation and Setup
7
The “Parallel Port Settings” screen appears. Configure the settings of the
Parallel port and click the [Next] button. Proceed to Step 10.
Setting
Printer name
LPT Port
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of parallel port used for connecting the printer.
Usually, the port number is automatically displayed and no setting is required.
8
The “Serial Port Settings” screen appears. Configure the settings of the
Serial port and click the [Next] button. Proceed to Step 10.
Setting
Printer name
COM Port
Baud Rate
Data Bits
Stop Bits
Flow Control
Parity
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of serial port used for connecting the printer.
Specify the baud rate.
Specify the data bits.
Specify the stop bits.
Specify the method of data flow between the computer and the printer.
Specify the parity.
9
The “Ethernet Settings” screen appears. Configure the IP Address of the
TM printer and click the [Next] button. Proceed to Step 10.
Setting
Printer name
IP address
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Enter the printer IP address.
To find the information about IP Address of the TM printer, see the
Technical Reference Guide of each TM printer.
10
The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 6 to Step 9, appear in the list.
To install another printer driver, select one method from the followings. Click the
[Next] button after the configuration.
Add Multiple Printer Drivers :
Click the [Add] button. Repeat the Steps from 6 to 9.
Install and Replicate a Driver :
Click the [Copy] button. Repeat the Steps from 6 to 9.
(You can connect up to 8 printers concurrently and copy up to 100 copies of a driver.)
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42
11
The “Select Features” screen appears. Select the features of the APD you want to install, and then click the [Next] button. The following features are available.
Environment
Features Description
32 bit printer driver Supports EPSON printer driver for 32 bit version OS.
Selectable when installing from 64 bit version OS.
64 bit printer driver Supports EPSON printer driver for 64 bit version OS.
Selectable when installing from 32 bit version OS.
Tools
Status API .NET
Supports Status API in .NET environment.
Devmode API .NET
Supports Devmode API in .NET environment.
Help Language
TMFLogo
Shows the Help in selected language.
Installs the TM Flash Logo Setup Utility and TM Flash Logo
Setup Utility Ver.3 that allows you to save bitmapped images to the TM printer.
Electric Journal
Paper Layout
Installs the Electric Journal setup utility.
Installs the Paper Layout setup tool.
Status Viewer Installs the Status Viewer. (Only in TM-C100) “Automatic
Startup” is available when “Status Viewer” is checked.
The Status Viewer automatically starts up on login when the box is checked.
Add a shortcut to the Start menu.
Shortcut icon to the APD will be added in the Start menu.
Default setting : checked
Chapter 2 Installation and Setup
12
The “Start Copying Files” screen appears. See "Current Settings" to confirm the settings to be installed and then click the [Next] button.
13
The APD is installed.
14
The “InstallShield Wizard Complete” screen appears. When you click the [Finish] button, the installation ends.
15
In [Start] - [Control Panel] - [Hardware and Sound] - [Printers], check that the specified printer driver is correctly installed. (
)
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43
When connecting Customer Display
to TM printer
This section explains how to install the APD when connecting a Customer Display to a TM printer.
You can select installation method from minimum, standard, and custom installations.
This section describes the case of minimum installation.
Installation Flow
Installation when using pass-through connection (page 44)
Installation when using Y-connection (page 48)
2.
Connecting the devices (page 52)
3.
Test print/display (page 53)
Installation when using pass-through connection
Modular
Serial
Serial
The pass‐through connection is a connection method to connect the computer and the TM printer via the Customer Display.
The serial interface must be used and the communication settings on each of the three devices must be the same. For information on DIP switch / Memory switch settings on the Customer
Display and the TM printer, see the Userʹs Manual supplied with the TM printer or the Technical
Reference Guide.
44
Chapter 2 Installation and Setup
Follow the procedure below.
1
Double click the [APD] icon of installer and start the installation.
2
The Install ShieldWizard screen appears. Click the [Next] button.
3
The “License Agreement screen” appears. Read the content and select
"I accept the terms of the license agreement". Then click the [Next] button.
4
The “Setup Type” screen appears. Select "Minimum", then click the
[Next] button.
5
The “Printer Configuration” screen appears. Click the [Add] button to select the model to be installed.
6
The “Add Printer” screen appears. Select a printer driver and port to be used for the Customer Display, and click the [Next] button.
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver for the Customer Display.
The name of the driver for the Customer Display.
Do not use Unicode/2-byte characters for the name.
Select an interface to use for connecting the Customer Display.
Select "Create a Serial port".
Check when configuring the printer as that normally used from the
Windows applications.
2
45
46
7
The “Serial Port Settings” screen appears. Configure the settings of the
Serial port and click the [Next] button.
Setting
Printer name
COM Port
Baud Rate
Data Bits
Stop Bits
Flow Control
Parity
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of serial port used for connecting the printer.
Specify the baud rate.
Specify the data bits.
Specify the stop bits.
Specify the method of data flow between the computer and the printer.
Specify the parity.
8
The display returns to the “Printer Configuration” screen. Click the [Add] button to add a printer driver for the TM printer.
7>
8>
Chapter 2 Installation and Setup
9
The “Add Printer” screen appears.First select a printer driver to use for the TM printer. Make sure the “Port Type” is set to the Customer Display configured in the Step 6 and 7 (example: “Connect to EPSON DM-D50X
32x4”) and click the [Next] button.
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver to be installed.
The printer driver name. This is changeable.
Do not use Unicode/2-byte characters for the name.
Select the type of interface to connect the computer and printer.
Check when configuring the printer as that normally used from the
Windows applications.
10
The display returns to the “Printer Configuration” screen.
Click the [Next] button.
In custom installation, the “Select Features” screen appears before the “Start Copying
Files” screen.
11
The “Start Copying Files” screen appears. See "Current Settings" to confirm the installation settings and then click the [Next] button.
10 > 11 >
2
47
48
12
The APD is installed.
13
The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation.
14
In [Start] - [Control Panel] - [Hardware and Sound] - [Printers]
(
), check that the specified printer driver
and Customer Display driver are correctly installed.
Installation when using Y-connection
Modular
OR
USB
Serial
Modular
The Y‐connection is a connection method to connect the computer and the Customer Display via the TM printer.
The available interfaces of the computer and the TM printer are USB and serial. The TM printer and the Customer Display should be connected using the serial interface, and the modular cable of the Customer Display should be connected to the DM‐D connector on the printer.
Set 19200 bps for the communication speed for the Customer Display.
When turning on the Customer Display and the TM printer, first turn on the Customer Display, and then turn on the printer.
For information on DIP switch / Memory switch settings on the Customer Display and the TM printer, see their Technical Reference Guide supplied with your model.
Chapter 2 Installation and Setup
Follow the procedure below.
1
Double click the [APD] icon of installer and start the installation.
2
The Install ShieldWizard screen appears. Click the [Next] button.
3
The “License Agreement” screen appears. Read the content and select
"I accept the terms of the license agreement". Then click the [Next] button.
4
The “Setup Type” screen appears. Select "Minimum", then click the
[Next] button.
5
The “Printer Configuration” screen appears. Click the [Add] button to select the model to install.
6
The “Add Printer” screen appears. Select a printer driver and port to be used for the TM printer, and click the [Next] button.
2
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver to be installed.
The printer driver name. This is changeable.
Do not use Unicode/2-byte characters for the name.
Select the type of interface to connect the computer and printer.
Create a Serial port:
Create a USB port:
Proceed to Step 7.
Proceed to Step 8.
Check when configuring the printer as that normally used from the
Windows applications.
49
7
The “Serial Port Settings” screen appears. Configure the settings of the
Serial port and click the [Next] button.
Setting
Printer name
COM Port
Baud Rate
Data Bits
Stop Bits
Flow Control
Parity
Description
The printer name you entered at Step 6 is displayed. This cannot be changed.
Specify the number of serial port used for connecting the printer.
Specify the baud rate.
Specify the data bits.
Specify the stop bits.
Specify the method of data flow between the computer and the printer.
Specify the parity.
8
The display returns to the “Printer Configuration” screen. Click the [Add] button to add a printer driver for the Customer Display.
9
The “Add Printer” screen appears. First select a printer driver to use for the Customer Display. Then, select the Port Type setting same as that for the TM printer made at Step 6 to 7 (example: "Connect to EPSON TM-
H6000III Receipt"), and click the [Next] button.
50
Setting
Select driver
Printer name
Port Type
Set as Default Printer
Description
Select the printer driver for the Customer Display.
The name of the driver for the Customer Display.
Do not use Unicode/2-byte characters for the name.
Select an interface to use for connecting the Customer Display.
Select the printer driver for the Customer Display.
Chapter 2 Installation and Setup
10
The display returns to the “Printer Configuration” screen.
Click the [Next] button.
11
The “Start Copying Files” screen appears. See "Current Settings" to confirm the installation settings and then click the [Next] button.
10 > 11 >
12
The APD is installed.
13
The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation.
14
In [Start] - [Control Panel] - [Hardware and Sound] - [Printers] ( Reference page of other OS.
), check that the specified printer driver and Customer
Display driver are correctly installed.
2
51
52
Connecting the devices
Confirm the following before connecting devices (TM printer, Customer Display)
• Set the Handshaking setting of the printer to ʺReceive buffer fullʺ.
• Configure the DIPSW when you connect the DM‐D500 with the Y‐connection.
Connect the TM printer. For information on how to connect the TM printer and configure the
DIPSW, see the Userʹs Manual supplied with the TM printer or the Technical Reference Guide.
The maximum number of printers that can be simultaneously connected to multiple computers is 8.
Turn off the power of the TM printer and wait for more than 5 seconds before turning on the power.
Serial (COM) connection
When using the serial connection, make sure the printer settings match the printer driver port settings (BaudRate/DataBits/Parity/StopBits/FlowControl).
Set the Handshaking operation (BUSY condition) for the TM printer to [Receive buffer full only].
For more information about setting methods and applicable models, refer to
.
USB connection
Do not connect the TM printer to the computer before installing the APD. In case you connect the
TM printer first, delete the port drivers and reinstall the printer drivers without connecting the
TM printer.
USB device requirements
Maximum USB cable length is 5m, and 5 cascaded hubs maximum.
Use the USB cable and the USB hubs compliant with USB2.0 specification (12Mbps).
For USB power saving, see the C:\Program Files\EPSON\EPSON Advanced Printer Driver
4\TMUSB\readme_e.txt generated after the APD installation.
Chapter 2 Installation and Setup
Test print/display
Use the following print and display tests to check if the APD is properly installed and functions normally.
TM printer
For TM printers, use the preset test print function to make a test print on the printers.
(For details, see
ʺPrint Test Pageʺ on page 29 .)
Customer Display
For Customer Displays, use the preset test print function of the printer driver to send text data to the Customer Displays.
Follow the procedure below.
1
Select from [Start] - [Control Panel] - [Hardware and Sound] and open
[Printers] and then right click the target printer driver and select [Printing
Preferences...]. ( Reference page of other OS.
)
2
The Printing Preference screen appears. Select the [Font] tab.
3
Enter text data in the Test Data box to be displayed on the Customer
Display, and click the [Run] button.
2
4
The text data entered in Step 3 will be displayed on the Customer
Display when the APD has been properly installed.
53
Plug and Play
Using Windows Plug and Play function, a printer driver can be easily installed on a computer on which the APD is already installed.
The Plug and Play function is available only for the TM printer with the USB interface.
If “Enable Plug & Play installation for all printer models” is not checked during minimum or custom installation, only the drivers for the installed models can be installed.
Slip Rotate for EPSON TM-H6000III cannot be installed using the Plug and Play function.
Installation Flow
Connecting the TM Printer (page 55)
Installing the printer driver (page 55)
3.
Print Test Page (page 29)
54
Chapter 2 Installation and Setup
Connecting the TM Printer
Connect the TM printer following the procedure below.
1
Check that “Receive buffer full” is set as a busy condition of the printer.
2
Connect the TM printer.
If you inadvertently connect the TM printer to the computer before installing the APD, delete the corresponding port driver and then, without connecting the TM printer, reinstall the printer driver.
For information on how to connect the TM printer and check the DIP switch setting, see the User's Manual supplied with the TM printer or the Technical Reference Guide.
The maximum number of printers that can be simultaneously connected to multiple computers is 8.
Turn off the power of the TM printer and wait for more than 5 seconds before turning on the power.
USB device requirements
Maximum USB cable length is 5m, and 5 cascaded hubs maximum.
Use the USB cable and the USB hubs compliant with USB2.0 specification (12Mbps).
For details, see the C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\TMUSB
\readme_e.txt generated after the APD installation.
Installing the printer driver
The printer driver is automatically installed when the connected printer is turned on.
The following message appears in the lower right of the computer screen.
2
The printer driver cannot be added when the TM printer is offline (cover open, paper out, and so on.) When it recovers from the offline status, the printer driver will be added.
55
Shared Printer
APD4 supports shared printer (Point&Print). This section describes how to install a shared printer into a client computer.
The uninstallation procedure is also provided.
When you install both 32 bit and 64 bit printer drivers on a server, the shared printer environment can be provided for clients using 32 bit and 64 bit version OS.
For example, if the 32 bit driver is prepared on a 64 bit server, the server can provide the driver for 32 bit clients.
Installation
Before installing the printer to be shared, check the followings.
• Make sure the printer is set for sharing on a server to which the printer to be shared is connected.
• Make sure Client for Microsoft Networks is installed on a server and a client computer on which the APD will be installed.
56
When more than one user uses one client computer, each user must install Client for
Microsoft Networks
.
Chapter 2 Installation and Setup
Follow the procedures below to install the shared printer on the client computer.
1
From [Start] - [Control Panel] - [Hardware and Sound], select [Add a printer]. (
2
The "Choose a local or network printer" screen appears. Select [Add a network, wireless or Bluetooth printer].
3
The "Select a printer" screen appears. Select a printer to be shared on the displayed list, and click the [Next] button.
4
The selected shared printer is installed.
1 > 2 >
2
3 > 4 >
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58
5
Click the [Print a test page] button to check if the printer functions normally.
6
The following screen appears. If the test print was output correctly, click the [Close] button. If the test print was not output correctly, click the
[Troubleshoot...] button and perform troubleshooting in accordance with the Windows message.
7
Click the [Finish] button to finish the installation.
5 >
7 >
6 >
8
In [Start] - [Control Panel] - [Hardware and Sound] - [Printers], check that the specified printer driver is correctly installed. (
)
Chapter 2 Installation and Setup
Uninstallation
This section describes how to uninstall a shared printer from a client computer.
• Uninstall the shared printer
• Uninstall the APD
Uninstalling the shared printer
Follow the procedures below to uninstall the shared printer.
1
From [Start] - [Control Panel] - [Hardware and Sound], select [Printers].
(
2
Right click on the printer driver to be deleted and select [Delete].
2
59
60
Uninstalling the APD
Follow the procedures below to uninstall the APD.
Uninstallation of the APD must be executed by an administrator.
A normal user needs an administrator’s password to execute the uninstallation.
1
Uninstall all the shared printers. See "Uninstalling the shared printer" on page 59.
2
From [Start] - [Control Panel] - [Hardware and Sound], select [Printers].
(
3
From [File] - [Run as administrator], select [Server Properties].
(
4
The “Print Server Properties” screen appears.
Select a printer driver to delete in the [Drivers] tab, and click the
[Remove] button.
3 > 4 >
Chapter 2 Installation and Setup
5
The “Remove Driver And Package” screen appears. Select “Remove driver only,” and click the [OK] button.
For Windows XP, the screen in Step 5 does not appear. Go to Step 6.
6
The “Print Server Properties” screen appears. Click the [Yes] button to delete the printer driver selected in Step 4.
5 > 6 >
7
From [Start] - [Control Panel], select [Uninstall a program]. ( Reference page of other OS.
)
8
Select “EPSON APD4 Point and Print Support,” and click the [Uninstall] button to delete “EPSON APD4 Point and Print Support,” and uninstallation of the APD is completed.
2
61
Maintenance after Installing the APD
Maintenance procedures after the APD is installed.
• Adding the printer driver
• Uninstalling the printer driver
• Replacing a printer
• Changing the port settings of the printer driver
• Upgrade installing the APD
Adding the printer driver
You can add the printer driver you want to use among drivers for all models by following the steps below.
You cannot add the printer drivers directly from [Start] - [Control Panel] - [Hardware and
Sound] - [Printers]. (
1
If “Enable Plug & Play installation for all printer models” is not checked during minimum or custom installation, double-click the icon of installer for the APD.
If the APD is installed through standard installation, go to [Start] - [All
Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] - [Change or delete APD4, or create a silent installer for APD4.]
2
The “Welcome” screen appears. Then select “Custom” and click the
[Next] button.
3
The “Printer Configuration” screen appears. Click the [Add] button to select the model to install.
62
Chapter 2 Installation and Setup
4
The Add Printer screen appears. Configure the printer driver and port to use, and click the [Next] button.
Setting
Select driver
Printer name
Communication
Set as Default Printer
Description
Select the printer driver to be installed.
The printer driver name. This is changeable.
Do not use Unicode/2-byte characters for the name.
Select the type of interface to connect the computer and printer.
Create a Parallel port:
Create a Serial port:
Create an Ethernet port:
Create a USB port:
Proceed to Step 5.
Proceed to Step 6.
Proceed to Step 7.
Proceed to Step 8.
Check when configuring the printer as that normally used from the
Windows applications.
5
The “Parallel Port Settings” screen appears. Configure the settings of the
Parallel port and click the [Next] button. Proceed to Step 8.
Setting
Printer name
LPT Port
Description
The printer name you entered at Step 4 is displayed. This cannot be changed.
Specify the number of parallel port used for connecting the printer.
Usually, the port number is automatically displayed and no setting is required.
6
The “Serial Port Settings” screen appears. Configure the settings of the
Serial port and click the [Next] button. Proceed to Step 8.
Setting
Printer name
COM Port
Baud Rate
Data Bits
Stop Bits
Flow Control
Parity
Description
The printer name you entered at Step 4 is displayed. This cannot be changed.
Specify the number of serial port used for connecting the printer.
Specify the baud rate.
Specify the data bits.
Specify the stop bits.
Specify the method of data flow between the computer and the printer.
Specify the parity.
2
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64
7
The “Ethernet Settings” screen appears. Configure the IP Address of the
TM printer and click the [Next] button. Proceed to Step 8.
Setting
Printer name
IP address
Description
The printer name you entered at Step 4 is displayed. This cannot be changed.
Enter the printer IP address.
To find the information about IP Address of the TM printer, see the
Technical Reference Guide of each TM printer.
8
The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 5 to Step 7, appear in the list.
To install another printer driver, select one method from the followings.
Click the [Next] button after the configuration.
Add Multiple Printer Drivers :
Click the [Add] button. Repeat the Steps from 5 to7.
Install and Replicate a Driver :
Click the [Copy] button. Repeat the Steps from 5 to7.
(You can connect up to 8 printers concurrently and copy up to 100 copies of a driver.)
Chapter 2 Installation and Setup
9
The “Select Features” screen appears. Select the feature of the APD to install to the computer and click [Next] button. You can select following features.
Environment
Features Description
32 bit printer driver Supports EPSON printer driver for 32 bit version OS.
Selectable when installing from 64 bit version OS.
64 bit printer driver Supports EPSON printer driver for 64 bit version OS.
Selectable when installing from 32 bit version OS.
Status API .NET
Supports Status API in .NET environment.
Tools
Devmode API .NET
Supports Devmode API in .NET environment.
Help Language Shows the Help in selected language.
TMFLogo
Electric Journal
Installs the TM Flash Logo Setup Utility and TM Flash Logo
Setup Utility Ver.3 that allows you to save bitmapped images to the TM printer.
Installs the Electric Journal setup utility.
Paper Layout
Status Viewer
Add a shortcut to the Start menu.
Installs the Paper Layout setup tool.
Installs the Status Viewer. (Only in TM-C100) “Automatic
Startup” is available when “Status Viewer” is checked. The
Status Viewer automatically starts up on login when the box is checked.
Shortcut icon to the APD will be added in the Start menu.
Default setting : checked
10
The “Start Copying Files” screen appears. Confirm the printer driver to be installed which is displayed in "Current Settings" and then click the
[Next] button.
11
The printer driver added in the list at Step 8 is installed.
12
The “Maintenance Complete” screen appears. When you click the
[Finish] button, the process of installing the printer driver ends.
2
65
Uninstalling the printer driver
To uninstall printer driver(s) out of use when multiple drivers are installed, follow the steps below.
To uninstall all printer drivers, refer to
.
1
Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer
Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.]
2
The “Welcome” screen appears. Then select "Custom" and click the
[Next] button.
3
The “Printer Configuration” screen appears. Select the printer diver from the list which you want to remove, and click the [Delete] button.
4
A screen appears to confirm the remove action. Click the [Yes] button.
3 >
4 >
66
5
The display returns to the “Printer Configuration” screen. Click the [Next] button.
6
The “Select Features” screen appears.
Features installed on your computer are automatically checked.
Uncheck the feature to uninstall.Click the [Next] button.
Chapter 2 Installation and Setup
7
The “Start Copying Files” screen appears. Confirm the printer driver to be removed which is displayed in "Current Settings" and then click the
[Next] button.
8
The printer driver removed in Step 3 to Step 5 will be removed.
9
The “Maintenance Complete” screen appears. When you click the
[Finish] button, the process of uninstalling the printer driver ends.
Replacing a printer
When you replace the TM printers equipped with the same interface, beware of the following.
• Set the new TM printer’s DIPSW as same as the previous TM printer’s settings regardless of interface.
• If the memory switch is changed, see the Userʹs Manual or the Technical Reference Guide of each TM printer.
Configure the following settings for each interface.
Interface
Parallel
Serial
USB
Ethernet
Description
No configuration is required after replacement.
With the DIPSW settings, if the settings of the Serial connection is same as previous TM printer, no configuration is required after replacement.
No configuration is required after replacement.
When the new TM printer's IP Address is set as same as the previous TM printer's settings, no configuration is required.
2
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68
Changing the port settings of the printer driver
Change the port setting of the printer driver to match the communication setting of the printer.
Serial setting of the serial connection and the IP Address of the Ethernet connection can be changed. The port settings of the Epson port will be changed in this procedure.
1
Select from [Start] - [Control Panel] - [Hardware and Sound] and open
[Printers] and then right click the target printer driver and select
[Properties] (
).
2
The property screen of the TM printer appears. Select the [Ports] tab and then click the [Configure Port...] button.
3
The Configure Port screen appears. Set a configure port while referring to the screen and click the [OK] button.
3 >
2 >
Serial
Ethernet
4
The display returns to the Properties screen. When you click the [OK] button, the changes you made becomes effective.
Chapter 2 Installation and Setup
Upgrade Install of the APD
Follow the procedures below to perform upgrade installation of the APD of the new version.
1
Double click the [APD] icon of installer and start the installation.
2
The “InstallShield Wizard” screen appears. Click the [Next] button.
3
The “License Agreement” screen appears. Confirm its content, select “I accept the terms of the license agreement,” and click the [Next] button.
2 > 3 >
4
The screen asking whether you want to upgrade the APD to the new version appears. Click the [Yes] button.
2
In the case of upgrade install of the APD4.06a or earlier, the screen asking whether you want to install the 64 bit printer driver appears. Clicking the [Yes] button provides the shared printer environment to clients using 64 bit version OS.
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70
5
The “Printer Configuration” screen appears. Click the [Next] button.
Click [Add] button to add a printer driver.
6
The “Start Upgrading” screen appears. Confirm the content of installation in the “Current Settings” field, and click the [Next] button.
7
The upgrade installation of the APD starts.
8
The “Upgrade Complete” screen appears. Click the [Finish] button to complete the upgrade installation.
5 > 6 >
7 > 8 >
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