Troubleshooting
5 Troubleshooting
5.1
5.1.1
IIS 6 Module Installation Problems
The installation program for the IIS 6 Module will usually complete the following tasks automatically. However, if it fails in these tasks for some reason, an error message will be displayed during installation. These steps can then be followed to complete the installation manually.
If you are having trouble running the Authentication Server and the IIS 6 Module for the first time, following these steps may help you track down the problem and fix it manually.
Check file placement
The following files must be placed in the directory they are listed under. If they have been moved to another directory, or incorrectly copied, the IIS 6 Module will not function correctly.
<install directory>
version.txt
<install directory>\Bin
ikaal3seal30.dll
ikaal3ldap.dll
libeay32.dll
libxml2.dll
openssl.exe
stlport.5.1.dll
vxmsw28u_vc_custom.dll
ssleay32.dll
dpmodulecfg.xml
dpiisext.dll
dpiismodtcfg.exe
add_ext.vbs
rem_ext.vbs
Digipass Authentication for Citrix Web Interface Guide 65
citrixwiz.exe
<install directory>\change_password\CWI_4_0
changepassword.inc
default.htm
login.js
loginMainForm.inc
Messagecenter.inc
README_challenge.inc
README_chpwd.inc
README_failreason.inc
session.cs
<install directory>\change_password\CWI_4_5
changepassword.inc
default.htm
login.aspxf
login.js
loginMainForm.inc
Messagecenter.inc
README_challenge.inc
README_chpwd.inc
README_failreason.inc
<install directory>\change_password\CWI_4_6
changepassword.inc
default.htm
login.aspxf
login.js
loginMainForm.inc
Messagecenter.inc
Digipass Authentication for Citrix Web Interface Guide
Troubleshooting
66
