Troubleshooting
5.1.2.3
4.
Click on the Security tab.
5.
Ensure that the IIS_WPG group has the Read permission ticked.
6.
If changes were made to the permissions, click on the Apply button.
7.
If the IIS_WPG group is not listed for the configuration file, see 5.1.2.3
Add the IIS_WPG Group for
instructions on adding the account manually.
Add the IIS_WPG Group
If the IIS_WPG group is not listed for the trace file directory or configuration file, you will need to add it.
1.
Click on the Add… button.
The Select Users, Computers, or Groups window will be displayed.
2.
Click on the Advanced… button.
Digipass Authentication for Citrix Web Interface Guide 68
3.
Enter search criteria (see example below) and click on the Find Now button.
Troubleshooting
4.
If no search criteria are entered, a list of all users and groups in the selected location will be returned.
5.
Select the IIS_WPG group.
6.
Click on the OK button.
7.
Check that the IIS_WPG group is listed.
8.
Click on the OK button.
9.
The account should now be listed in the Security group and user list.
Digipass Authentication for Citrix Web Interface Guide 69
