19 Technical support. Sophos SESC

Managed Sophos Endpoint Security and Control works as follows:  You, the Managed Service Provider (MSP) provide managed IT services to remote customers over the internet. Sophos Enterprise Console (SEC) runs on a server you host (the SEC Server). It allows you to manage computer groups and security policies, and displays detailed endpoint status and alerts. Sophos Update Manager (SUM) runs on the SEC Server. It publishes software installation files and updates from Sophos on your host for your customers to install and update.

The key steps are as follows: Install Sophos Enterprise Console on a server you host (your SEC Server). This includes the Sophos Update Manager. Modify the configuration and registry values. Download the security software you need. Publish a shared folder from which customers' computers can update. Configure your SEC Server by creating groups for each customer and editing the updating policy. Verify your SEC Server configuration Protect the SEC Server with Sophos security software, and optionally other computers on your LAN. Create an installer package. Verify your installation package. Distribute the installer package to the customer's computers (using the RMM system). Manage the endpoint security software.

You need to protect your SEC server, and optionally, any other computers on your LAN.