Hardware Installation. Promise Technology E5600f, E5300f, E5800f, E5320f


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Hardware Installation. Promise Technology E5600f, E5300f, E5800f, E5320f | Manualzz

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VTrak E5000 Series Product Manual

This chapter presents basic information on unpacking the VTrak E5000 Series enclosure and mounting it in an equipment rack, making the connections for data and management* paths and connecting the power. It also describes how to power on the system and what to look for while it is powering up.

The main sections in Hardware Setup include the following:

• Unpacking

• Mounting the VTrak enclosure in a rack

• Installing Physical Drives

• Making Management and Data Connections

• Connecting the Power

• Power on the VTrak E5600fD/E5800fD

Depending on the details of your order, the VTrak E5000 Series enclosure might be shipped with hard drives

installed, or it might require that you install hard drives. The section “Installing Physical Drives” on page 25

provides instruction for installing hard disks.

* A Vtrak E5000 Series unit used as a storage node on a SAN managed by the VTrak E5000 Series uses the “Management” port to connect to the Metadata communications network. See the

VTrak E5000 Series Product Manual for more information.

Warning

Turn off the power and disconnect the power cord before servicing this device.

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Unpacking

Packing List

The VTrak E5000 Series box contains the following items:

• VTrak E5000 Unit

• One Quick Start Guide printed

• Sliding rail assembly for rack mounting

• DB9-to-RJ11 serial data cable

Hardware Setup

Warning

The electronic components within the VTrak enclosure are sensitive to damage from Electro-Static Discharge

(ESD). Observe appropriate precautions at all times when handling the VTrak or its subassemblies.

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Warning

Two persons are needed to safely place the unit onto the rails.

DO NOT lift the unit by the handles

Technology VTrak E5000 Series Product Manual

Mounting the VTrak enclosure in a rack

This section provides instructions for installing the VTrak E5000 Series enclosure into a rack

Caution

To lighten the enclosure, remove the power supplies, and remove all hard drive carriers. Replace the power supplies and drive carriers after the unit is mounted in your rack.

Cautions

• Do not populate any unit with hard drives until it has been securely installed in the rack.

• At least two persons are required to safely lift, place, and attach the unit into a rack system.

• Do not lift or move the unit by the handles, power supplies or the controller units. Hold the system itself.

• Do not install the unit into a rack without rails to support the system.

• Only a qualified technician who is familiar with the installation procedure should mount and install the unit.

• Mount the rails to the rack using the appropriate screws and flange nuts, fully tightened, at each end of the rail.

• Do not load the rails unless they are installed with screws as instructed.

• The rails available for the PROMISE VTrak unit are designed to safely support that PROMISE VTrak unit when properly installed.

Additional loading on the rails is at the customer’s risk.

• PROMISE Technology, Inc. cannot guarantee that the mounting rails will support your PROMISE VTrak unit unless you install them as instructed.

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Caution

To lighten the enclosure, remove the power supplies, and remove all hard drive carriers. Replace the power supplies and drive carriers after the unit is mounted in your rack.

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To install the VTrak into a rack with the supplied mounting rails:

1. Check the fit of the mounting rails in your rack system.

Installing the rails onto the rack

Front left label

Front right label

Support flange on the front end of each rail

Hardware Setup

Guide pins on rails align with holes in the rack post

2. Adjust the length of the mounting rails as needed.

• The rear rail slides inside the front rail. The rails are composed of two sliding sections and do not require adjusting screws.

• The front-left and front-right mounting rail ends are labeled.

• Be sure the front rail support is on the bottom facing inward.

• All rail ends, front and rear, attach at the outside of the rack posts.

• The guide pins at the rail ends align with the holes in the rack posts.

• Use the attaching screws and flange nuts from your rack system. Tighten the screws and nuts according to instructions for your rack system.

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Rail ends attach to the outside of each post

VTrak E5000 Series Product Manual

Rail ends attach on the outside of the front and rear rack posts

3. Place the VTrak onto the rails.

• At least two persons are required to safely lift the system.

• Lift the VTrak itself. Do not lift the system by its brackets.

Warning

Two persons are needed to safely place the unit onto the rails.

DO NOT lift the unit by the handles

Placing the VTrak system onto the rack rails

Handles

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Rails installed and tightened

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4. Secure the enclosure to the rack.

• Use the included screws and flange nuts to lock the unit in to place in the rack.

• Use the attaching screws and flange nuts that came with the VTrak.

Secure to rack

Hardware Setup

Screws and flange nuts attach the VTrak to the rack posts

System installed in rack

Vertical rack post

Handles mount outside the rack post

Mounting rails mount outside the rack post

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Mounting the VTrak E5300/J5320

VTrak E5000 Series Product Manual

To install the 2U VTrak enclosure into a rack with the supplied mounting rails:

Determine position for rack rails

1. Determine what height to place the 2U enclosure in the rack, then place the right and left rack rails at the same height on in the right and left rack position. Choose the mounting holes accordingly for your rack system. Consult the documentation for your rack if you are unsure which holes to use. Note that three holes are required on each front post, the uppermost of the three to be used for the flange nuts to anchor the enclosure to the rack posts.

Insert flange nut in each front post

Notice that each end of the sliding rails have a lever to operate the lock mechanism that grips the rack post.

Lock release lever (back left)

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Determine position for rack rails

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Press lever to release lock (front right)

Hardware Setup

2. Secure the rails to the rack posts. Make sure the rack rails are properly oriented in the rack.

To set the rails into the rack posts and secure the rails, follow these steps: a. Press the spring lock then insert the studs into the selected square holes on the rack post. b. Press the spring lock on the other end of the rail and insert the studs into the selected mounting hole on the rack post. If necessary, extend the rail to reach the post.

c. Use the rail screws to anchor the rack rail to the post.

d. Make sure the rack rail is aligned, secure, stable and in the correct place.

e. Perform steps a through c above for the other rail.

f. Make sure the rack rails are aligned, secure, stable and in place. See figure below.

Back left rail secured to post

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Technology VTrak E5000 Series Product Manual

3. Secure the enclosure to the rack.

• Use the included screws and flange nuts to lock the unit in to place in the rack.

• Use the attaching screws and flange nuts that came with the mounting hardware.

Insert screws on each side of the front of the enclosure to secure it to the rack posts

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Installing Physical Drives

Hardware Setup

The VTrak E5000 Series subsystems support:

• SAS hard disks

• 3.5-inch hard disk drives for VTrak E5800fD, VTrak E5600fD, and VTrak E5300fD.

• 2.5-inch disk drives for VTrak E5320fD

For a list of supported physical drives, download the latest compatibility list from the PROMISE support website .

Number of Drives Required

The table below shows the number of drives required for each RAID level

Level Number of Drives

RAID 0

1 or more

RAID 1

RAID 5

2 only

3 to 32

Level Number of Drives

RAID 6

4 to 32

RAID 10

RAID 50

4 or more*

6 or more

*Must be an even number of drives.

Caution

The VTrak E5000 Series supports disk drive hot-swapping. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time.

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Drive Slot Numbering

VTrak E5000 Series Product Manual

You can install any suitable disk drive into any slot in the enclosure. The diagrams below shows how drive slots are numbered. Slot numbering is reflected in the WebPAM PROe and CLI user interfaces.

You can install any suitable disk drive into any slot in the enclosure.

Be sure to install all of the drive carriers into the VTrak E5000 enclosure to ensure proper airflow, even if you do not populate all the carriers with physical drives.

Drive slot numbering on VTrak E5800f

Drive slot numbering on VTrak E5600f

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Drive slot numbering on VTrak E5300f

Hardware Setup

Drive slot numbering on VTrak E5320f

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Installing Your Drives

VTrak E5000 Series Product Manual

The drive carrier accommodates 2.5-inch and 3.5-inch drives, with or without a SAS-to-SATA adapter.

Cautions

Swing open the drive carrier handle before you insert the drive carrier into the enclosure.

To avoid hand contact with an electrical hazard, remove only one drive carrier a time.

Important

SATA drives require a SAS-to-SATA adapter, available from PROMISE

Technology at http://www.promise.com

SAS drives do not require adapters.

1. Press the drive carrier release button. The handle springs open.

2. Grasp the handle and gently pull the empty drive carrier out of the enclosure.

Drive carrier front view

Disk carrier release button

3. If you are installing SATA drives, attach a SAS-to-SATA adapter onto the power and IO connectors of each drive.

4. Carefully lay the drive into the carrier with the power and IO connectors facing away from the carrier handle.

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5. Position the drive in the carrier so the mounting holes line up.

• 2.5-inch drive mounting screws go through the bottom of the carrier.

• SAS-to-SATA adapter mounting screws go through the bottom of the carrier.

• 3.5-inch drive mounting screws go through the sides of the carrier.

Drive carrier bottom view

Hardware Setup

Drive carrier side view

6. Insert the screws through the proper holes in the carrier and into the drive or adapter.

• Use the screws supplied with the shipment or the SAS-to-SATA adapter.

• Install four screws per drive.

• Install two screws per adapter.

• Snug each screw. Be careful not to over tighten.

7. With the drive carrier handle in open position, gently slide the drive carrier into the enclosure.

Important

Press the release button to push the drive carrier into position.

Proper drive installation ensures adequate grounding and minimizes vibration. Always attach the drive to the carrier with four screws.

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2.5-inch Hard Disk Drives

The VTrak E5320fD features 24 drive carriers designed to fit 2.5” drives. Notice that the carriers are oriented vertically, with the carrier release button at the top. The lever mechanism to remove the carrier from the drive bay works exactly the same as the 3.5” carriers, except they are positioned vertically rather than horizontally.

Caution

Swing open the drive carrier handle before you insert the drive carrier into the enclosure.

2.5” drive carrier front view

Disk carrier release button

1. Press the drive carrier release button. The handle springs open.

2. Grasp the handle and gently pull the empty drive carrier out of the enclosure.

3. Carefully lay the drive into the carrier with the IO connector facing the rear of the carrier.

Empty 2.5” drive carrier front ready for HDD

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Caution

Swing open the drive carrier handle before you insert the drive carrier into the enclosure.

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4. Position the drive in the carrier so the mounting holes line up.

5. Insert the screws through the proper holes in the carrier and into the drive or adapter.

• Install four screws per drive.

• Snug each screw. Be careful not to over tighten.

Hardware Setup

2.5” drive carrier with HDD installed, front view

drive mounting screws

2.5” drive carrier with HDD, ‘left’ side with HDD undercarriage exposed

drive mounting screws

1. Press the drive carrier release button. The handle springs open.

2. Grasp the handle and gently pull the empty drive carrier out of the enclosure.

3. Carefully lay the drive into the carrier with the IO connector facing the rear of the carrier. drive mounting screws

6. With the drive carrier handle in open position, gently slide the drive carrier into the enclosure. The drive carrier should be oriented so the the “top” of the 2.5” HDD is on the right, and the “bottom” of the HDD is on the left. The LED indicators will be at the top.

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Technology VTrak E5000 Series Product Manual

Making Management and Data Connections

This section describes how to establish a management connection to the VTrak E5000 Series subsystem.

There are two methods to establish a management connection, Ethernet and Serial connection. For the initial setup, it is necessary to establish the Ethernet management connection via at least one of the four RJ-45 network ports.

The VTrak E5000 Series also features a Command Line Interface (CLI) for system management via a terminal emulation program (such as Microsoft HyperTerminal).

Examples of VTrak E5000 Series configurations in this section include:

• “Management Path network connection”

• “Fibre Channel SAN connections”

• “Fibre Channel DAS connections”

VTrak E5000 Series controller Network (RJ-45), Serial (RJ-11) and Fibre Channel (FC) ports

Serial management

(RJ-11 port)

Network management

(two RJ-45 ports)

Fibre Channel

(four FC ports)

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Management Path network connection

Hardware Setup

Each VTrak E5000 Series controller has two 1000BASE-T Ethernet ports for management over the network.

Connect at least one of the management ports for initial setup. See “Management and Fibre Channel SAN data connections” on page 34 for an illustrated example of the network connections.

To establish the management path network connection:

1. Attach one end of an Ethernet cable to the network connector or standard NIC in the Host PC. Attach the other end of the Ethernet cable to a port on a standard network switch.

2. Attach one end of an Ethernet cable to a port on the same network switch. Attach the other end of the

Ethernet cable to one of the Management Ports on a controller. Use another Ethernet cable to connect one of the Management Ports on the remaining controller.

If you have multiple VTrak E5000 Series subsystems, repeat steps 1 and 2 as needed.

Note

All RJ-45 network management ports on a VTrak E5000 Series subsystem share the same Virtual IP address. The default Virtual IP address, 10.0.0.1, applies to all RJ-45 network ports. If you change the

Virtual IP address, the change applies to all RJ-45 ports.

Fibre Channel SAN connections

The Fibre Channel data network for the VTrak E5000 controllers requires the following items:

• A Fibre Channel connection in each host PC or server

• An SFP transceiver for each connected FC port on the subsystem

• A Fibre Channel switch

• Fiber Optic cabling

• A network switch

Important

For a list of supported HBAs, Switches, and SFP transceivers, download the latest compatibility list from PROMISE support: http://www.promise.com/support/.

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Important

If the VTrak E5000 Series is going to be included on a SAN managed by a

VTrak A Class unit such as the VTrak A830f, then Management ports are used to connect to the Metadata communications network.

For the Fibre Channel storage area network (SAN):

1. For servers equipped with Fibre Channel HBA cards, connect Fiber Optic cables between the Fibre

Channel ports in both host PCs or servers and the ports on a Fibre Channel network switch.

2. Connect Fiber Optic cables between the Fibre Channel port on the VTrak E5000 controllers and a Fibre

Channel port on a Fibre Channel switch or Fibre Channel capable switch (SFP).

If you have multiple VTrak E5000 subsystems, host PCs or servers, repeat the steps as required.

Management and Fibre Channel SAN data connections

In the illustration above, the network management path is represented by the red cables. The Fibre Channel

SAN data path is represented by the orange cables

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Making Serial Cable Connections

Hardware Setup

Serial communication enables any computer that has an available serial port and terminal emulation application to access the VTrak Command Line Interface (CLI) to set up a network connection. The VTrak package includes one RJ11-to-DB9 serial data cable for each controller.

To set up a serial cable connection:

1. Attach the RJ-11 end of the serial data cable to the RJ-11 serial connector on one of the RAID controllers.

2. Attach the DB9 end of the serial data cable to a serial port on the host PC or server.

Controller serial interface

Serial port (RJ-11)

Use the DB9 to RJ-11 adapter to connect

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Fibre Channel DAS connections

VTrak E5000 Series Product Manual

The following components are required to connect the VTrak E5000 to a host computer using the direct attached

(DAS) method.

• At least one available Fibre Channel port - but two are recommended - on each host computer that is to be connected to the VTrak.

• A Fibre Channel transceiver for each port on the VTrak that is to be connected to a host computer.

• Fiber Channel optical cabling (LC/LC 62.5/125μm MMF)

As the name suggests, you are just connecting a host computer directly to the VTrak E5000.

Please see the example in the illustration on the next page.

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Direct Attached Storage (DAS) Fibre Channel and network management connections

Hardware Setup

Note that it is recommended you use two Fibre Channel connections from the host computer to the VTrak

E5000 so that there is one physical path from the host to each of the VTrak E5000’s controller’s. This improves performance and provides redundancy.

1. Connect a Fiber Channel optical cable to a Fibre Channel port on the host computer.

2. Connect the other end of the Fiber Channel optical cable to a Fibre Channel port on one of the VTrak

E5000 controllers.

3. If you are using a second path, connect another Fiber Channel optical cable to a second Fibre Channel port on the host computer and connect the other end to a Fibre Channel port on the other VTrak E5000 controller.

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Technology VTrak E5000 Series Product Manual

Fibre Channel with JBOD Expansion

VTrak J5000 Series JBOD expansion requires at least one SFF-8644 to SFF-8644 external SAS cable for each

VTrak J5000 unit. The setup description below references the illustration “VTrak E5600fiD with VTrak J5600

JBOD expansion connections” on the next page.

To add VTrak J5000 Series units:

1. Connect SAS expansion port 1 on the left controller of the RAID subsystem to the SAS port 1 on the left

I/O module of the first VTrak J5000 unit.

2. Connect the SAS expansion port 1 on the right controller of the RAID subsystem to the SAS data port 1 on the right I/O module of the first VTrak J5000 unit.

3. Connect the SAS data port 2 on left I/O module of the first VTrak J5000 unit to the SAS data port 1 on the left I/O module of the second VTrak J5000 unit.

4. Connect the SAS data port 2 on right I/O module of the first VTrak J5000 unit to the SAS data port 1 on the right I/O module of the second VTrak J5000 unit.

5. Connect the remaining VTrak J5000 units in the same manner.

Keep in mind the following points:

• Keep your data paths organized to ensure redundancy.

• JBOD expansion supports up to nine VTrak J5000 units.

Important

Power on the JBOD units first, when you are ready to power on the enclosures.

Read the VTrak J5000 Series Product Manual for information on the

VTrak J5000 Series enclosures.

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The VTrak E5000 Series subsystem is shown with SFP transceivers installed.

VTrak E5600fiD with VTrak J5600 JBOD expansion connections

Hardware Setup

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Connecting the Power

VTrak E5000 Series Product Manual

VTrak E5000 Series enclosures are equipped with two power supplies for each unit. All VTrak models feature an ON/OFF switch to toggle power located on each power supply unit (PSU).

Important

If you have a SAN, DAS, or Cascade setup with VTrak J5000

Series JBOD units, always power on the JBOD subsystems first.

Connect both power supplies to a suitable power source.

The 2U VTrak E5300fD/E5320fD will power on when the power switch on each power supply is in the On position. See illustration below.

The 3U VTrak E5600fD and 4U VTrak E5800fD have a power button on the front used to power on the subsystem. See illustrations on next page.

Power supplies on VTrak E5320fD and VTrak E5320fD

Power switches toggle power ON/Off

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Power cable receptacles

Power supplies on VTrak E5320fD and VTrak E5320fD

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Power supplies on VTrak E5600fD and VTrak E5800fD

Power switches toggle power ON/Off

Hardware Setup

Power cable receptacles

Power button on front left of VTrak E5600fD/E5800fD

Power button

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Power on the VTrak E5600fD/E5800fD

With the power supplies connected, turn on both power switches on the back of the enclosure.

Important

If you have a SAN, DAS, or Cascade setup with VTrak J5000

Series JBOD units, always power on the JBOD subsystems first.

Use the Power button on the front left or the VTrak enclosures to first power on any connected VTrak J5000

Series JBOD enclosures, then power on the VTrak E5000 Series enclosures. Observe the LEDs on the right front bracket facing.

Front LED Behavior

When boot-up is finished and the subsystem is functioning normally:

• Power, FRU and Logical Drive LEDs display Green continuously

• Controller Activity LED flashes Green when there is controller activity.

• System Heartbeat LED blinks Green once per second for five seconds, then goes dark for ten secondes, then repeats the same pattern.

Also on the front panel, there are two LEDs on each drive carrier. These report the presence of power and a physical drive, and the current condition of the drive.

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LED indicators on front right of VTrak E5600fD/E5800fD

Hardware Setup

Power

Global Enclosure Status

Global RAID Status

Controller 1 Activity

Controller 2 Activity

System Heartbeat

Front right LED Behavior After Boot Up

State

Dark

Steady Green

Blinking Green

Power

No power

Normal

Global

Enclosure

No power

Normal

Global RAID

Normal

Controller

Activity

Unit is off, or controller is not present or

FC is not cable connected

Unit is up, controller is present and running, at least one FC cable is connected and a link is established.

Controller

Heartbeat

Normal**

Flashing Green

Amber

Problem*

Critical

Activity

— Red — Failure* Offline —

* Check the LEDs on the back of the VTrak enclosure (controllers and PSUs).

** Blinks blinks green once per second for two seconds for dual controller enclosure; blinks every four seconds for single controller enclosure.

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Disk Carrier LEDs - front of every carrier

VTrak E5000 Series Product Manual

Drive Status

Power / Activity

The VTrak spins up the disk drives sequentially to equalize power draw during start-up. After a few moments:

• The Power/Activity LED displays blue when a physical drive is present.

• The Drive Status LED displays green when the physical drive is configured as a member of a disk array or as a spare. When the physical drive is unconfigured, the LED is dark.

Steady means the LED is on.

Blinking means a regular on/off pattern.

Flashing means intermittent and irregular on/off pattern.

Drive Status LED Behavior After Boot Up

State

Dark

Steady Blue

Flashing Blue

Steady Green

Blinking Green

Amber

Red

Power/Activity

No drive in carrier

Drive in carrier

Activity on drive

Drive Status

Drive is unconfigured

Drive is configured

Locator feature

Drive is rebuilding

Drive error of failure

* Configured means the physical drive either belongs to an array or it is assigned as a spare drive.

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VTrak E5600f / VTrak E5800f Power Supply LEDs

The LEDs on the rear panel of the VTrak E5600fD and VTrak E5800fD include a single status LED on each power supply. These PSU status LED will light green to indicate normal operation. A red LED indicates a problem or unit failure.

Status LED on Power Supply

PSU Status LED

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VTrak E5300f / VTrak E5320f Power Supply LEDs

The power supplies for the VTrak E5300 and VTrak E5320 have five LED indicators on each unit. See the table below for PSU LED behavior.

Power supply LED indicators on VTrak E5300

Standby

Power

DC Fault

Locate PSU

AC

Power insert

Power supply

ON/OFF switch

VTrak E5300f/E5320f Power Supply LEDs

LED Description

Standby Power

DC

Fault

AC

This indicates the standby power status. If the standby power is on and the power switch is off, the LED lights green. If the standby power is on and the power switch is on, then the LED will be off.

This indicates if the power supply is properly inserted into the enclosure. The LED lights green when the power supply is properly inserted and the power supply is switch on. It is off if the power supply is not properly inserted, or when the power supply is switched off.

This indicates the overall health status of the power supply. When the power supply is functioning normally and no problems are detected, it will be off. If a problem with the power supply is detected, it light amber.

Note that this LED blinks once when the power supply is switched on, then remains off unless there is a problem.

This indicates that input power is present. When the power supply is switched on, it lights green if input power is available. It is off if power is not present and when the power supply is switched off.

Locate PSU This flashes blue when using the Locate PSU function.

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Controller LEDs

Hardware Setup

When boot-up is finished and the VTrak E5000 subsystem is functioning normally:

• Controller status LEDs display green continuously.

• Ethernet LEDs display green or flash depending on your network connection.

• The FC, SAS, and Expansion LEDs display green or flash during port activity.

See table on next page for complete description of controller LEDs.

Controller LEDs

SAS Expansion LEDs

1G Port Link/Activity

BBU Status

Controller Status

Dirty Cache

1G Port Speed

FC Port Speed LEDs

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Controller LED Behavior

The table below describes behavior of the LED indicators on the VTrak E5000 Series controller.

LED Description

SAS Expansion One LED indicator for each SAS expansion port. These light green when connected, and flash green when there is activity.

Controller Status This displays the current operational status of the controller. A steady (unblinking) green light indicates the controller is operational. This will blink green during when using the controller locator feature. A blinking amber light indicates a problem. Steady red light indicates controller failure. A flashing red light means the controller is in

Maintenance Mode (offline while in Maintenance Mode).

Dirty Cache Lights steady amber if cache is dirty, meaning that the controller memory cache contains data, otherwise this is dark. This will blink green during when using the controller locator feature.

Battery Status This lights steady green when the battery status is healthy (normal). Red indicates the battery has failed. A steady amber light indicates there is not enough reserve power in the battery to backup cache memory if the power fails.

FC ports See next page

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LED indicators for Fibre Channel ports, three LEDs for each FC port

FC Port 1 FC Port 2

16G 8G 4G 16G 8G 4G

FC Port 3 FC Port 4

16G 8G 4G 16G 8G 4G

Hardware Setup

Fiber Channel Port LED behavior

LEDs

Power on

(Before Firmware

Initialization)

Power on

(After Firmware

Initialization)

Green LED

(16 Gbps)

Green LED

(8 Gbps)

On Flash

Firmware

Fault

Flash in sequence

4 Gbps

Link Up/

ACT

Off

Off

8 Gbps

Link Up/

ACT

Off

On/Flash when active

16 Gbps

Link Up/

ACT

On/Flash when active

Off

Green LED

(4 Gbps)

On/Flash when active

Off Off

All Fibre Channel port LED indicators will be dark when the system is powered off. If all three indicators for a port flash simultaneously, then there is no SFP transceiver installed, or the wrong type of transceiver is installed, or the port is not connected.

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Resetting the Default Password

VTrak E5000 Series Product Manual

This feature resets the Administrator’s password to the default factory setting, password. Use this feature when you have forgotten Administrator’s password or a new Administrator has been appointed.

The reset applies to the Administrator’s login for WebPAM PROe and the CLI. No other user passwords are affected.

To reset the Administrator’s default password:

1. Verify that the VTrak has fully booted. See “Front LED Behavior” on page 42.

2. For one of the RAID controllers, locate the password reset switch. See illustration below.

3. Insert a pin or a straightened paper clip into the opening and momentarily depress password reset switch.

You only need to press the reset switch on one RAID controller.

The next time the Administrator logs in, use the default password: password.

For more information, see “Logging into WebPAM PROe” on page 76 and “Logging Into the CLI” on page

224.

Important

PROMISE recommends that you change the Administrator’s

default password immediately after reset. See “Changing User

Passwords” on page 123.

Password reset switch on controller

Password reset switch

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