Genesys media interfaces

Manuals and User Guides for Genesys media interfaces. We found 1 manuals for free downloads Reference manual

Below you will find brief information for media interfaces. This document provides system-level information for the supported media interfaces for the Genesys 7.x and 8.x releases to date. Each product has its own documentation for online viewing at the Genesys Technical Support website or on the Documentation Library DVD, which is available from Genesys upon request.

Key Features

  • Provides system-level information for the supported media interfaces

  • Covers Genesys 7.x and 8.x releases

  • Includes information about Framework Tier 1 Switch Support

  • Provides tables containing specific information and details about the supported media interfaces for Genesys products.

  • Offers details about supported media interfaces for Genesys 7.x and 8.x releases

  • Includes information about supported Dialogic boards

  • Covers Genesys Nuance compatibility

  • Provides details about GValidated Speech Integration

  • Offers information about Genesys Quality Manager

Pages: 96 Genesys media interfaces Reference manual

Brand: Genesys Category: Gateways/controllers Size: 361 KB

Languages: English

Open manual

Frequently Answers and Questions

What is the purpose of this document?

This document provides system-level information for the supported media interfaces for the Genesys 7.x and 8.x releases to date.

What kind of products are covered in this document?

This document covers Genesys products and their supported media interfaces, including Framework Tier 1 Switch Support, Dialogic boards, Genesys Nuance compatibility, GValidated Speech Integration and Genesys Quality Manager.

How are the support levels for different components indicated in this document?

Each table in this manual provides specifications of the levels of support for particular components. The symbol '-' indicates not applicable, 'No' indicates that support currently does not exist, 'HA Warm' refers to the support of Redundancy/Warm Standby service, and 'HA CTI' refers to the support of High Availability CTI (alias Hot Standby) service.

Where can I find more information about Genesys products?

Each product has its own documentation for online viewing at the Genesys Technical Support website or on the Documentation Library DVD, which is available from Genesys upon request.

What is the contact information for Genesys Technical Support?

If you have purchased support directly from Genesys, please contact Genesys Technical Support at the regional numbers provided on page 9. For complete contact information and procedures, refer to the Genesys Technical Support Guide.

advertisement