Poly VVX D60
Manuals and User Guides for Poly VVX D60. We found 53 manuals for free downloads Administrator's Guide, User Guide, User guide, Deployment Guide, Quick start Guide, Reference manual
Below you will find brief information for VVX 5.4.3. This administrator guide provides instructions for provisioning, configuring, and troubleshooting Polycom UC Software on VVX phones. Learn how to set up network settings, customize call controls, apply security measures, and personalize phone hardware. Discover features like call forwarding, call recording, busy lamp field, conferencing, and more. The guide also covers integration with third-party servers.
Key Features
Centralized provisioning for efficient deployment
Comprehensive call control configuration
Advanced security settings and TLS support
Customizable phone display and audio settings
Integration with third-party servers like Alcatel-Lucent and BroadSoft
Support for multiple call appearances and shared lines
Detailed troubleshooting guidance
Pages: 466 Poly VVX D60 Administrator's Guide
Brand: Poly Category: Software Size: 9 MB
Languages: English
Table of contents
- 25 Before You Begin
- 25 Audience and Purpose of This Guide
- 26 What You Need
- 26 Get Help
- 26 The Polycom Community
- 28 Polycom UC Software Provisioning Overview
- 28 What Is Polycom UC Software?
- 28 About the Updater
- 29 About Polycom UC Software
- 29 UC Software Deployment Scenarios
- 29 Overview of Major Deployment Tasks
- 32 Provision with Polycom UC Software
- 33 Provisioning Points to Consider
- 34 Change Settings from the Device Interface
- 34 Provision with the Web Configuration Utility
- 35 Use Centralized Provisioning
- 38 Set Up the Provisioning Server
- 38 Prerequisites
- 39 Configure Multiple Servers
- 39 Deploy Devices from the Provisioning Server
- 41 Override Files
- 41 Use the Master Configuration File
- 43 Use Variable Substitution
- 43 Method One: Define a Per-Phone MACaddress.cfg File
- 44 Method Two: Use a Variable Substitution
- 45 Create Device Groups
- 46 Use the Template Configuration Files
- 48 Change Parameter Values
- 49 Configure Network Settings
- 50 Establish Phone Connection to the Network
- 50 Apply Security and Quality of Service
- 50 Set Up VLANs and Wired Devices
- 51 Set Up 802.1X Authentication
- 51 Configure Network Settings Using DHCP
- 53 DHCP Option 43
- 54 Provisioning Server Discovery
- 54 Supported Provisioning Protocols
- 55 Digest Authentication for Microsoft Internet Information Services (IIS)
- 55 Modify Phone Network Settings
- 56 Modify Main Menu Settings
- 57 Modify Provisioning Server Settings
- 59 Modify DHCP Settings
- 61 Modify Ethernet Settings
- 62 Modify VLAN Settings
- 63 Modify 802.1X Settings
- 63 Modify PAC File Settings
- 64 Modify Login Credential Settings
- 64 Modify TLS Security Settings
- 65 Modify TLS Profile Settings
- 65 Modify Applications Settings
- 66 Modify Syslog Settings
- 67 Configure Devices and Call Controls
- 67 How to Read the Feature Parameter Tables
- 67 Example One: Feature Parameter Tables
- 68 Example Two: Configuring Grouped Parameters
- 70 Configure Phone Signaling
- 70 Quick Setup of Polycom Phones
- 70 Example Quick Setup Configuration
- 70 Configure Real-Time Transport Protocol (RTP) Ports
- 72 Configure Network Address Translation
- 72 Example Network Address Translation Configuration
- 73 DNS SIP Server Name Resolution
- 74 Behavior When the Primary Server Connection Fails
- 74 Phone Configuration
- 74 Phone Operation for Registration
- 75 Recommended Practices for Fallback Deployments
- 75 Configure the Static DNS Cache
- 76 Example Static DNS Cache Configuration
- 79 Enable Access URL in SIP Messages
- 80 Example Access URL in SIP Messages Configuration
- 81 Display SIP Header Warnings
- 81 Example Display of Warnings from SIP Headers Configuration
- 81 Set Up Server Redundancy
- 82 Use Presence
- 83 Example Presence Configuration
- 84 Provisional Polling of Polycom Phones
- 85 Example Provisional Polling Configuration
- 86 Configure SIP Subscription Timers
- 87 Default Features
- 87 Call Timer
- 87 Called Party Identification
- 87 Connected Party Identification
- 87 Microphone Mute
- 87 Automatic Gain Control
- 87 Background Noise Suppression
- 87 Synthesized Comfort Noise Fill
- 88 Jitter Buffer and Packet Error Concealment
- 89 Configure Phone Alerts
- 89 Enable Persistent Mute
- 89 Configure the Headset and Speakerphone
- 90 Example Handset, Headset, and Speakerphone Configuration
- 90 Apply Distinctive Ringing
- 91 Example Distinctive Ringing Configuration
- 91 Configure Do Not Disturb
- 92 Example Do Not Disturb Configuration
- 93 Configure Call Waiting Alerts
- 93 Example Call Waiting Configuration
- 94 Configure Calling Party Identification
- 94 Example Calling Party Configuration
- 95 Enable Missed Call Notification
- 95 Example Missed Call Notification Configuration
- 96 Apply Distinctive Incoming Call Treatment
- 96 Example Call Treatment Configuration
- 97 Apply Distinctive Call Waiting
- 97 Example Distinctive Call Waiting Configuration
- 98 Synthesized Call Progress Tones
- 99 Configure the Phone Display
- 99 Set the Time and Date Display
- 99 Example Configuration
- 100 Set a Graphic Display Background
- 101 Example Graphic Display Background Configuration
- 102 Enable Background Image Lock
- 103 Configure the Digital Picture Frame
- 103 Example Digital Picture Frame Configuration
- 104 Set the Phone Language
- 105 Example Phone Language Configuration
- 105 Use Pinyin Text Input
- 106 Unique Line Label for Registration Lines
- 106 Set Patterns for LED Indicators
- 107 LED Pattern Examples
- 109 Configure Call Controls
- 109 Enable Last Call Return
- 109 Example Configuration for Last Call Return
- 110 Configure Call Hold
- 110 Example Call Hold Configuration
- 112 Configure Call Park and Retrieve
- 113 Example Call Park and Retrieve Configuration
- 114 Use Call Transfer
- 115 Example Call Transfer Configuration
- 115 Configure Call Forwarding
- 116 Example Call Forwarding Configuration
- 117 Enable Automatic Off-Hook Call Placement
- 118 Example Automatic Off-Hook Placement Configuration
- 118 Configure Directed Call Pickup
- 119 Example Directed Call Pickup Configuration
- 119 Enable Multiple Registrations
- 120 Example Multiple Registration Configuration
- 122 Assign Multiple Line Keys Per Registration
- 122 Example Configuration
- 123 Configure Shared Call Appearances
- 124 Example Configuration
- 125 Call Forward on Shared Lines
- 125 Private Hold on Shared Lines
- 126 Enable Multiple Call Appearances
- 126 Example Multiple Call Appearances Configuration
- 128 Enable Bridged Line Appearance
- 128 Example Bridged Line Appearance Configuration
- 129 Enable Voicemail Integration
- 129 Example Voicemail Configuration
- 130 Record and Play Audio Calls Locally
- 131 Example Call Recording Configuration
- 131 Enable Centralized Call Recording
- 132 Example Call Recording Configuration
- 133 Use Busy Lamp Field
- 135 Example BLF Configuration
- 137 Configure Group Call Controls
- 137 Enable Instant Messaging
- 137 Example Instant Messaging Configuration
- 138 Enable Group Call Pickup
- 138 Example Group Call Pickup Configuration
- 138 Create Local and Centralized Conferences
- 139 Enable Conference Management
- 140 Example Conference Management Configuration
- 140 Configure Intercom Calls
- 141 Configure Push-to-Talk and Group Paging
- 142 Push-to-Talk
- 142 Group Paging
- 143 Example PTT/Paging Configuration
- 145 Use Hoteling
- 146 Example Hoteling Configuration
- 146 Configure SIP-B Automatic Call Distribution
- 147 Example SIP-B Automatic Call Distribution Configuration
- 149 Configure Feature-Synchronized Automatic Call Distribution (ACD)
- 150 Example Feature Synchronized ACD Configuration
- 153 Customize Phone Functions
- 153 Lock the Basic Settings Menu
- 153 Use the Microbrowser and Web Browser
- 154 Example Microbrowser and Web Browser Configuration
- 155 Configure Soft Keys
- 157 Example Soft Key Configurations
- 160 Configure Enhanced Feature Keys
- 161 Some Guidelines for Configuring Enhanced Feature Keys
- 161 Enhanced Feature Key Examples
- 162 Understand Macro Definitions
- 163 Macro Actions
- 164 Prompt Macro Substitution
- 164 Expanded Macros
- 164 Special Characters
- 164 Example Macros
- 166 Flexible Line Key Assignment
- 166 Example Flexible Line Key Assignment Configuration
- 167 Configure the Phone Keypad
- 169 Configure Phone Logs and Directory Files
- 169 Configure the Call Logs
- 169 Example Call Log Configuration
- 171 Use the Local Contact Directory
- 173 Example Configuration
- 175 Configure the Local Digit Map
- 176 Use Open SIP Digit Map
- 177 Generate Secondary Dial Tone with Digit Maps
- 177 Configure the Speed Dial Feature
- 178 Example Speed Dial Configuration
- 179 Use the Corporate Directory
- 180 Example Corporate Directory Configuration
- 183 Use Third-Party Servers
- 183 Configure Polycom Phones with Alcatel-Lucent
- 183 Initiate and Manage Alcatel-Lucent Advanced Conferences
- 184 Barge In and Bridge In for ALU CTS
- 184 Barge-In for Busy Lamp Field Lines
- 184 Dual Tone Multi Frequency (DTMF) Relay
- 184 Shared Call Appearance
- 185 Visitor Desk Phone (VDP)
- 186 Configure Polycom Phones with GENBAND Server
- 186 Configure Multiple Appearance Directory Number – Single Call Appearance (MADN-SCA)
- 188 Configure the Global Address Book (GAB)
- 189 Configure the Personal Address Book (PAB)
- 191 Configure GENBAND Enhanced 911 (E.911) Location
- 192 Configure Polycom Phones with BroadSoft
- 193 BroadWorks Enhanced Call Park
- 194 Configure Polycom BroadSoft UC-One Application
- 196 Anonymous Call Rejection
- 196 Simultaneous Ring Personal
- 196 Line ID Blocking
- 197 BroadWorks Anywhere
- 197 Configure Remote Office
- 198 BroadSoft UC-One Credentials
- 198 Set Up Polycom Phones for Use with Microsoft Skype for Business Server
- 199 Enable Microsoft Exchange Calendar Integration
- 200 Example Exchange Calendar Configuration
- 202 Configure Phone Hardware
- 202 Connect to an Ethernet Switch
- 202 USB Port Lockdown
- 203 Connect Polycom VVX Expansion Modules
- 204 VVX Expansion Module Power Values
- 205 Generate Configured Line Key Information
- 206 Configure Smart Paging
- 206 Example Smart Paging Configuration
- 208 Enable the Power-Saving Feature
- 208 Example Power-Saving Configuration
- 209 Enable Polycom Desktop Connector Integration
- 210 Example Desktop Connector Configuration
- 212 Customize Phone Audio
- 212 Polycom Acoustic Fence™
- 213 Polycom NoiseBlock™
- 213 Customize Audio Sound Effects
- 213 Example Configuration
- 214 Adjust Context Sensitive Volume Control
- 214 Use Voice Activity Detection
- 215 Control Comfort Noise Payload Packets
- 215 Generate Dual-Tone Multi-Frequency (DTMF) Tones
- 216 Set DTMF Event RTP Payload
- 216 Acoustic Echo Cancellation
- 216 Supported Audio Codecs
- 219 Set IP Type-of-Service
- 220 Set IEEE 802.1p/Q
- 220 Configure Voice Quality Monitoring (VQMon)
- 221 Configure Audible Ringer Location
- 221 Use Bluetooth Headset Support
- 223 Set Up Phone Video
- 223 Configure Video Transmission
- 224 Supported Video Codecs
- 225 Configure H.323 Protocol
- 226 Supported H.323 Video Standards
- 226 Supported Polycom Interoperability
- 228 Use the H.323 Protocol
- 229 FQDN Support for H.323 Gatekeeper Failover
- 230 Toggle Between Audio-only or Audio-Video Calls
- 230 Switch Between Voice and Video During Calls
- 230 Configure Phone Security
- 230 SIP Instance Support
- 231 Set Local User and Administrator Passwords
- 232 Disable External Ports and Features
- 233 Example Configuration
- 234 Set Visual Security Classification
- 235 Modify Security Classification Level
- 236 Example Configuration
- 236 Choose Incoming Signaling Validation
- 237 Encrypt Configuration Files
- 237 Use Digital Certificates
- 239 Generate a Certificate Signing Request
- 241 Configure TLS Profiles
- 242 Download Certificates to a Polycom Phone
- 243 Set TLS Profiles
- 243 Support Mutual TLS Authentication
- 244 Configurable TLS Cipher Suites
- 245 Secure Real-Time Transport Protocol
- 247 Lock the Phone
- 248 Secondary Port Link Status Report
- 249 Support 802.1X Authentication
- 250 Set User Profiles
- 251 Create a Phone Configuration File
- 252 Create a User Configuration File
- 254 Configure I-Frames
- 256 Troubleshoot Your Polycom Phones
- 256 Understand Error Message Types
- 257 Updater Error Messages
- 257 Failed to get boot parameters via DHCP
- 257 Application <file name> is not compatible with this phone!
- 257 Could not contact boot server using existing configuration
- 257 Error, application is not present!
- 257 Read Polycom UC Software Error Messages
- 258 Config file error: Files contain invalid params: <filename1>, <filename2>,... Config file error: <filename> contains invalid params. The following contain pre-3.3.0 params: <filename>
- 258 Line: Unregistered
- 258 Login credentials have failed. Please update them if information is incorrect.
- 258 Missing files, config. reverted
- 258 Network Authentication Failure
- 259 Network link is down
- 259 Use the Status Menu
- 260 Use Log Files
- 261 Logging Options
- 262 Scheduled Logging
- 264 Reading a Boot Log File
- 264 Reading an Application Log File
- 266 Reading a Syslog File
- 266 Manage the Phone’s Memory Resources
- 266 Identify Symptoms
- 267 Check the Phone’s Available Memory
- 268 Manage the Phone Features
- 269 Test Phone Hardware
- 270 Upload a Phone’s Configuration
- 270 Perform Network Diagnostics
- 270 Ports Used on Polycom Phones
- 271 Power and Startup Issues
- 272 Screen and System Access Issues
- 273 Calling Issues
- 274 Display Issues
- 274 Audio Issues
- 275 Licensed Feature Issues
- 275 Upgrade Issues
- 277 Update and Maintain Polycom Devices and UC Software
- 277 Update Polycom UC Software
- 278 User-Controlled Software Update
- 278 Update Phones from UC Software 4.0.x
- 279 Trusted Certificate Authority List
- 279 OpenSSL Versions List
- 280 Encrypt Configuration Files
- 281 Use Multiple Key Combinations
- 281 Reboot the Phone
- 282 Reset the Phone to Defaults
- 283 Update Log Files
- 283 Set the Base Profile
- 283 Define the Phone Key Layout
- 285 VVX 101 and 201
- 286 VVX 300 and 310
- 288 VVX 400 and 410
- 290 VVX 500
- 291 VVX 600
- 292 VVX 1500
- 292 Map Internal Key Functions
- 296 Assign a VLAN ID Using DHCP
- 298 Parse Vendor ID Information
- 299 Disable the PC Ethernet Port
- 300 Capture Your Device's Current Screen
- 300 LLDP and Supported TLVs
- 301 LLDP-MED Location Identification
- 301 Supported TLVs
- 304 System and Model Names
- 305 PMD Advertise and Operational MAU
- 305 Power Values
- 307 Configuration Parameters
- 307 <acd/>
- 307 <apps/>
- 310 <attendant/>
- 312 <audioVideo/>
- 312 <bg/>
- 313 <bluetooth/>
- 313 <call/>
- 319 <callLists/>
- 320 <device/>
- 320 Use Caution When Changing Device Parameters
- 321 Types of Device Parameters
- 328 <diags/>
- 328 <dialplan/>
- 333 <dir/>
- 333 <broadsoft/>
- 333 <corp/>
- 337 <genband/>
- 337 <local/>
- 338 <divert/>
- 339 <dns/>
- 339 DNS-A
- 340 DNS-NAPTR
- 341 DNS-SRV
- 341 <efk/>
- 343 <exchange/>
- 343 <feature/>
- 348 <genband/>
- 349 <homescreen/>
- 349 <hoteling/>
- 349 <httpd/>
- 350 <homeScreen/>
- 351 <ind/>
- 352 <key/>
- 353 Example Custom Key Configurations
- 354 <keyboard/>
- 354 <lcl/>
- 355 <ml/>
- 356 <datetime/>
- 357 <license/>
- 357 <lineKey/>
- 358 <lldp/>
- 358 <loc/>
- 360 <log/>
- 361 <level/> <change/> and <render/>
- 363 <sched/>
- 363 <mb/>
- 365 <msg/>
- 366 <mwi/>
- 366 <nat/>
- 367 <net/>
- 367 <phoneLock/>
- 368 <powerSaving/>
- 370 <pres/>
- 370 <prov/>
- 373 <ptt/>
- 375 <qos/>
- 377 <reg/>
- 389 <request/>
- 389 <roaming_buddies/>
- 390 <roaming_privacy/>
- 390 <saf/>
- 391 <se/>
- 392 <pat/>
- 396 <rt/>
- 397 <sec/>
- 398 <encryption/>
- 398 <pwd/><length/>
- 399 <srtp/>
- 401 <H235/>
- 401 <dot1x><eapollogoff/>
- 402 <hostmovedetect/>
- 402 <TLS/>
- 404 <profile/>
- 404 <profileSelection/>
- 405 <softkey/>
- 408 <tcpIpApp/>
- 408 <dhcp/>
- 409 <dns/>
- 409 <ice/>
- 410 <sntp/>
- 412 <port/><rtp/>
- 413 <keepalive/>
- 414 <fileTransfer/>
- 414 <tones/>
- 414 <DTMF/>
- 415 <chord/>
- 416 <up/>
- 421 <upgrade/>
- 422 <video/>
- 424 <camera/>
- 425 <codecs/>
- 425 <codecPref/>
- 425 <profile/>
- 429 <localCameraView/>
- 429 <voice/>
- 430 <aec/>
- 430 <aes/>
- 431 <codecPref/>
- 432 <handset/>
- 432 <headset/>
- 433 <line/>
- 433 <ns/>
- 434 <volume/>
- 435 <vad/>
- 436 <quality monitoring/>
- 437 <rxQoS/>
- 438 <voIpProt/>
- 439 <server/>
- 444 <SDP/>
- 445 <SIP/>
- 454 <H323/>
- 455 <webutility/>
- 455 <xmpp/>
- 457 Session Initiation Protocol (SIP)
- 457 RFC and Internet Draft Support
- 458 Request Support
- 459 Supported SIP Request Headers
- 462 Response Support
- 462 1xx Responses - Provisional
- 462 2xx Responses - Success
- 463 3xx Responses - Redirection
- 463 4xx Responses - Request Failure
- 464 5xx Responses - Server Failure
- 465 6xx Responses - Global Failure
- 465 Hold Implementation
- 465 Reliability of Provisional Responses
- 465 Transfer
- 465 Third Party Call Control
- 466 SIP for Instant Messaging and Presence Leveraging Extensions
- 466 Shared Call Appearance (SCA) Signaling
- 466 Bridged Line Appearance Signaling
Other manuals and documents
Frequently Answers and Questions
How can I centrally provision my Polycom phones?
You can use a provisioning server with protocols like HTTP, HTTPS, FTP, or TFTP. The phone downloads configuration files from this server, enabling you to manage settings for multiple phones from a single location.
How can I configure call forwarding on my Polycom phone?
You can configure call forwarding settings through the phone's configuration files. Set parameters to define the forwarding type (e.g., always, busy, no answer) and the destination number.
How do I set up VLANs for my Polycom phones?
Configure VLAN settings in the phone's network configuration, specifying the VLAN ID and priority. This isolates voice traffic on a separate network segment for improved performance.
How can I secure my Polycom phone with TLS?
Configure TLS profiles to encrypt signaling and media traffic. Upload certificates to the phone and set TLS parameters to enable secure communication with the server.
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