Standard Chartered Security Token

Manuals and User Guides for Standard Chartered Security Token. We found 1 manuals for free downloads User Guide

The Vasco Security Token is a portable physical security device that enables you to login to Straight2Bank Web and authorise your transactions with an added layer of security. The Token provides multi-factor authentication based on something you have (the token itself) and something you know (the PIN code to access the token). It is also extremely portable, allowing for security anytime and anywhere. You can also use this token to perform customer administrator functions, such as editing and creating new users and resetting users with a locked password status.

Key Features

  • Multi-factor authentication

  • Secure login to Straight2Bank Web

  • Authorise transactions in Straight2Bank Web

  • Customer administrator functions

  • Portable and easy to use

Pages: 19 Standard Chartered Security Token User Guide

Brand: Standard Chartered Category: Holders Size: 970 KB

Languages: English

Table of contents

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Frequently Answers and Questions

How do I activate my Security Token?

To activate your token, you will need to receive two emails from Straight2Bank Web Admin. The first email will contain an 'encrypted string' and the second email will contain a 'shared secret'. You will need to enter both of these on the Straight2Bank Web site in order to activate your token.

How do I use my Security Token to login to Straight2Bank Web?

To login to Straight2Bank Web, you will need to enter your Group ID and User ID and then generate a One-Time Password (OTP) on your token. You can do this by pressing the 'ON' button on your token, entering your personal security PIN, and then selecting the 'OTP' option. The OTP will be displayed on the token screen.

How do I use my Security Token to authorise a transaction in Straight2Bank Web?

To authorise a transaction, you will need to generate a token response. You can do this by pressing the 'ON' button on your token, entering your personal security PIN, and then selecting the 'Transaction Authentication' option. The token response will be displayed on the token screen.

Questions & Answers

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What is the procedure if a token is locked after entering an incorrect PIN multiple times?

If a token is locked due to multiple incorrect PIN entries, one must contact their local solution delivery representative to unlock the token. The user will receive emails containing an encrypted string and a shared secret. Access Straight2Bank Web, enter the Group ID, User ID, the Encrypted String, Shared Secret (PIP), and Unlock Code (displayed on the token screen). After submitting, use the PIN displayed on the screen to reactivate the token and change the PIN.

What is the procedure for managing a low battery warning on the Security Token?

When the 'BATT2' warning starts flashing (indicating approximately 1 week of estimated battery life remaining), the user must fill in the PIP form and send it to the local solution delivery representative to request a new token. The document suggests that the entire token is replaced rather than the battery itself being replaceable by the user.

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