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RealScan 7883
Installation and Owner
Guide
12623
497-0424789
Release I
August 2007
Information Products
RSD-Atlanta
NCR RealScan 7883 Installation and Owner Guide
The program products described in this book are licensed products of NCR Corporation. It is the policy of NCR to improve products as new technology, components, software, and firmware become available. Therefore, NCR reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. Therefore, before using this document, consult your NCR representative or
NCR office for information that is applicable and current.
Copyright © 2003 by NCR Corporation
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Contents
497-0424789 Release H
Step 2 - Setting Program Parameters and Verifying Host Connection...............................16
Checkstand Hole – RealScan 7883 Horizontal Mount................................................. 37
NCR RealScan 7883, METTLER TOLEDO ® Scale, & Sensormatic ScanMax TM
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NCR RealScan 7883 Installation and Owner Guide
Calibrating the METTLER TOLEDO
®
Scale.............................................................. 48
Federal Communications Commission (FCC) Radio Frequency Interference Statement
Voluntary Control Council for Interference (VCCI) Radio Frequency Interference
Canadian Department of Communications Radio Frequency Interference Statement. 62
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Revision Record
07-02
09-03
04-04
09-04
02-05
08-2007
NCR RealScan 7883 Installation and Owner Guide
All
All
All
47, 59
12, 13, 59
Multiple
E
F
G
B
H
I
Updated to match latest units.
Updated to match latest units.
Added 7883-1200 information.
Updated to match latest units.
Updated Auxiliary Port and USB
Programming information
Added Scale Parameters worksheet and disable sequence for Mettler Toledo
Scale. Added procedure for firmware flashing
Updated 7832 Programming and Added
2 8 Wedge Options Worksheet
Updated to include the 1694 and 1695 models
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Obtaining Additional Information
Order Number
B005-0000-1436
B005-0000-1437
BST0-2121-74
BD20-1074-A
Other Information Products
Title
NCR RealScan 7883 User Guide
NCR RealScan 7883 Repair Guide
NCR Scanner Programming Tags
NCR Scanner/Scale Interface Programmer’s Guide
How To Obtain Information Products
Web Sites
• http://inforetail.AtlantaGA.NCR.
COM (NCR only)
• http://www.info.NCR.COM
(Anyone)
Online Order
• Connect System (NCR only)
Phone Order
• 800-543-2010 (US area)
• 622-3727 (VOICEplus)
• 44-181-242-5350 (International)
Fax Order
• 937-445-6245 (US area)
• 44 (0) 20 8 242 5355 (International)
(US area)
COM (International)
Mail Order
• NCR Corporation IPP-Dayton
1529 Brown St.
IPP EMD-2
Dayton, OH 45479
USA
• NCR Corporation
915 High Road
North Finchley
London N12 0HN United Kingdom
Obtaining Technical Assistance
Technical assistance is available as follows.
• Technical assistance in the United States: 1-800-262-7782
• Technical assistance in other countries: call your local NCR office
• To order parts: 1-800-438-7830
Note: If you find any defective parts during installation of a new scanner, contact the Customer Satisfaction Hotline at one of the following.
• In the United States, call: 1-800-528-8658 (USA)
• In all other countries call: your local NCR office
• E-mail: [email protected]
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NCR RealScan 7883 Mountings
The NCR RealScan 7883 Scanner is a small, compact laser scanner available in two models. The RealScan 7883 has many of the same features found in larger scanners. The RealScan 7883 can be mounted horizontally in a checkstand or vertically above the checkstand. Various mounts are available for the RealScan 7883.
Scanner
Vertical Mount
Vertical Mount
With Top Plate
Top Plate
(Horizontal Mount)
Horizontal Mount
Flat Plate Adapter
Horizontal Mount
7820 Adapter
Horizontal Mount
7852 Adapter
18681
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Installation Instructions
When installing a RealScan 7883, it is recommended that you first mount the Power Supply and run all the cables. After connecting the unit to the host terminal, make any necessary programming changes and scan some good tags to verify that the scanner is communicating with the host terminal. After verifying that everything is working correctly, mount the unit in the checkstand. If the RealScan 7883 does not work properly, refer to the problem correcting section in this document:
Correcting Scanner Problems.
The following flowchart shows the sequence of installation steps. Detailed descriptions of each step follow.
Step 1
Installing Power Supply and
Interface Cables
Step 2
Setting Program Parameters and
Verifying Host Connection
Step 3 Setting the Scan Zone
Step 4 Mounting the RealScan 7883
19762
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Step 1 - Installing Power Supply and Interface Cables
Connecting the Cables to an NCR RealScan 7883
The NCR RealScan 7883 is powered through an external Power Supply. An interface cable connects the RealScan 7883 to the host terminal. Two RS-232 peripheral ports are provided for connecting other devices such as an NCR 7837 Hand-
Held Scanner.
Note: If you are using a Keyboard Wedge cable, it must be plugged directly into the PS/2 port on the PC.
Standard Interface Connection
1. Install the Interface Cable between the RealScan 7883 and the host terminal.
2.
Install the Power Supply. Locate it in the checkstand at least 10 inches (25.4 cm) from the RealScan 7883 installed position. Be sure to locate the Power Supply where spilled liquids cannot fall onto it.
3.
Fasten a Tie-Wrap around the Power Cable and the Interface Cable to help secure the Power Cable.
RealScan 7883
RealScan 7837
Power Supply
Host Terminal
Power Cable
Interface Cable
Power Cable
19767
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7883-1000 USB Interface Connection
Connecting a RealScan 7883-1000 Scanner to a USB port on a host terminal requires a special cable. One end of the
Dongle Adapter Cable connects to the host terminal. The other end has an Interface Box that contains a printed circuit board with all the necessary circuitry. The host terminal supplies power for this circuitry. An Interface cable connects the scanner to this box. A Power Supply connected to the scanner is required for all configurations.
RealScan 7883
RealScan 7837
Interface Cable
Host Terminal
Power Supply
Power Cable
Interface Box
Dongle Adapter Cable
Power Cord
19406
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J3 in the Interface Box on the end of the Dongle Adapter Cable contains a shunt that must be correctly installed for the host terminal. The cable is shipped from the factory with a shunt on pins 3 and 4. The following four positions are available.
• Pins 1 & 2 – Wedge
• Pins 3 & 4 – IBM
• Pins 5 & 6 – RS-232
• Pins 7 & 8 – HID
The cover on the Interface Box latches together along one side. Carefully pry open the latched edge to open the Interface
Box. Check the shunt position on J3 and change as needed. Close the Interface Box cover.
W I
J3
R H
1
2
7
8
J1
J2
C1 R4
U1
R5
R3
R2
R1
J3
U2
Y1
R6 R7
C3
C2
U6
U4
C6
C5
C4
J5
U5 U7
U3
C7 C8
J4
19573
The following label is attached to the outside of the Interface Box. It identifies the various interface settings.
J3 is set at the factory for IBM; move the shunt for other interfaces.
Shunt
Position Interface
1 to 2
3 to 4
5 to 6
7 to 8
Wedge
IBM
RS 232
HID
20001
7883-1200 or 1694/5 USB Interface Connection
Connecting a RealScan 7883-1200 or 1694/5 Scanner to a USB port on a host terminal requires a USB cable. No additional hardware is required. There are two cables available.
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For connecting to IBM and NCR terminals a latching or USB Plus Power cable should be used.
1432-C895-0050 - Cable - USB IBM, Latching
For connecting to PC’s, non-NCR/IBM terminals and NCR terminals without the USB Plus Power connector use cable below.
1416-C896-0050 - Cable-USB. Detachable
Auxiliary RS-232 Port
The NCR RealScan 7883 includes two Auxiliary RS-232 Peripheral Ports. The purpose of this feature is to permit other peripheral devices to connect to the host terminal through the RealScan 7883. This eliminates the need of the host terminal having additional RS-232 ports.
A typical use of this feature is to connect a hand-held scanner for scanning items too large to place on the checkstand. It also can provide a connection for some security tag deactivation systems.
Special programming is required for each peripheral device using a peripheral port. The connector is wired as follows.
Pin Number
Auxiliary RS-232 Port
Signal Name
2 NC
3 GND
4 TXD
5 RXD
7 CTS
8 RTS
9 Frame
10 Frame
NCR RealScan 7835/7836
• 1432-C140-0010 – Extension Cable
When a RealScan 7836 is attached to a RealScan 7883, the 7836 requires the following programming.
• Reset to serial (default values) – Label ZA
• Enable code ID (default values) – Label FB
NCR RealScan 7837
• 1416-C445-0025 – Interface Cable
• 1416-C397-0010 – Extension Cable
NCR RealScan 7832
• 7832-K102-V001 - 7832 to RS-232 DB9 Female Serial Cable (POS H/W handshake)
• 7832-K101-V001 - 7832 DB9 Male to RJ45 Cable adapter (78XX scanners)
NCR RealScan 7892
• 1432-C548-0030 – NCR 7892 Interface Cable
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Special Installations
RS-232 Peripherals
The RealScan 7883 includes two auxiliary RS-232 ports. This permits other peripheral devices to connect to the host terminal through the RealScan 7883, eliminating the need of the host terminal having additional RS-232 ports.
Programming of the ports is required. The various sequences and the action taken is given below for handheld scanners.
All options should be programmed because the scanner could have been previously programmed for a different option.
Programming the RealScan 7883
Program Mode
4 0 1
** Port Selection **
4 0 2
Enables Hand Held port
Enables right hand port (Sensormatic)
4 0 3 Enables left hand port (Scale, closest to arrow/PS connection)
** 7883 Good Tone with auxiliary input **
4 0 4
4 0 5
Disables 7883 Tone with each scanned input
Enables 7883 Tone with each scanned input
** Scanner selection **
4 0 6 7835/7836/7837, programming information provided
4 0 7
5 5 3
Symbol LS4000, must be programmed properly
Enables port for 7832 format, programming information provided
Save & Reset
A typical use of this feature is to connect a hand-held scanner for scanning items too large to place on the checkstand. The
7892 may be programmed for compatibility with either the 7837 or 7832.
Additional Information
NCR RealScan 7892 Bi-Modal Presentation Scanner User Guide, 5005-0000-1182
NCR RealScan 7832 Operator’s Guide, 497-0434255
NCR RealScan 7837 Imaging Scanner User’s Guide, 497-0427357
RealScan 7892 Bi-Modal Presentation Scanner
You can connect a RealScan 7892 Bi-Modal Presentation Scanner to either Auxiliary RS-232 Port on the RealScan 7883.
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Programming the RealScan 7892
Set the RealScan 7892 communication parameters to match the requirements of the RealScan 7883 auxiliary port.
7892 Programming requirements are provided below:
From standard RS-232 protocol
2 0 5 4 1 5
1 6 D
4 0 6 1
5 0 6 6
6 0 6 2
9600 baud, parity none, 1 stop, 8 data, RTS high wait CTS
Program label identifiers
C39 – ‘a’
C128 – ‘f’
Interleaved 2 of 5 – ‘b’
2 3 1 0 D CR (0DH) terminating byte
(2 3 C 1 0 A LF (0AH) terminating byte (CR LF) Include for 7837 format; skip for 7832 format)
Save & Reset
You may also consult the Product Information / Features and Options / Auxiliary RS-232 Port . For a chart showing the auxiliary port requirements refer to the NCR 7892 Bi-Modal Presentation Scanner User Guide for information about programming the RealScan 7892.
RealScan 7832 Programming
Programming should be done with the RealScan 7832 not connected to the scanner. Scan the tags listed below from the
7832 Operator’s Guide in order to program the 7832 for communicating with a 7883.
NCR Factory Default
Disable ACK
Select Handshake Input
RealScan 7837 Programming
Program the RealScan 7837 according to the following chart. Refer to the RealScan 7837 User's Guide for more specific information.
Scan barcodes in order. If a triple beep is emitted from the scanner (7837), start over with the top barcode.
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3.
2.
3.
4.
5.
NCR RealScan 7883 Installation and Owner Guide
FACTORY DEFAULT
1.
RS232, 7 DATA, 1 STOP, SPACE PARITY
2.
Prefixes / Code 39 - a, Code 128 - f, Code I 2of 5 - b
Default Data Format
1.
UPC-A Prefix A
UPC-E Prefix E
EAN 13 Prefix F
EAN 8 Prefix FF
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Step 2 - Setting Program Parameters and Verifying Host
Connection
Now you need to turn on the NCR RealScan 7883. First load new firmware if needed then make any necessary program changes. Next scan a few tags to verify that the RealScan 7883 is communicating with the host terminal.
Note: The NCR 7883-1000 firmware cannot be flash. Only the NCR 7883-1200 or 1694/5 firmware can be flash.
Turning on the RealScan 7883
The RealScan 7883 does not have an On/Off switch. Use the circuit breaker switch in the checkstand that supplies power to the unit as the On/Off switch. Put this switch in the On position.
Flash Latest Firmware – 7883-1200 or 1694/5
Note: Firmware Flashing – Firmware flashing is only available on NCR RealScan scanners that have a Super ASIC
Digital Board. The Super ASIC Digital Board models all have a 2 in the second digit of the model number. For example:
7872-x2xx, 7875-x2xx, 7876-x2xx, 7883-x2xx. Older NCR Scanners have firmware chips that cannot be updated by flashing. These chips must be replaced to change the firmware.
Although the latest firmware is loaded when the RealScan 7883-1200 or 1694/5 is manufactured, newer firmware can be released after the unit is manufactured but before it is installed. NCR recommends that you check the number of the firmware in the RealScan 7883-1200 or 1694/5 and compare it with the latest firmware available on www.NCR.com
.
To download the latest Drivers and Patches for a NCR RealScan scanner:
1) Go to http://www.ncr.com
2) On the left side of the page, under Resources, click Support.
3) At the bottom of the Support page, under Services, click Drivers and Patches.
4) On the Drivers and Patches page, under “Drivers and Patches” locate and click Retail Support Files.
5) On the RETAIL SUPPORT FILES page, locate and click Retail Platform Software.
6) On the RETAIL PLATFORM SOFTWARE page, the latest drivers and patches for NCR RealScan scanners are available for downloaded. Locate Scanner – Scanner/Scales and select the correct scanner model.
To identify the firmware already in the scanner, scan the Diagnostic Mode, Hex 4, & Hex A programming tags. These must be the first tags scanned after applying power to the unit. The RealScan 7883 gives a voice message containing the
497-xxxxxxx number of its firmware. Compare this number with the number of the firmware file on www.NCR.com
.
Perform the firmware flashing procedure if the 497-xxxxxxx number of the firmware file on www.NCR.com
is higher than what is already loaded in the RealScan 7883. Refer to the NCR RealScan 7883 User Guide for firmware flashing procedures.
Programming the RealScan 7883
Caution: Some host terminals can corrupt the RealScan 7883 program if they are running and are connected to the
RealScan 7883 while you are making program changes. Either turn off the host terminal or disconnect the interface cable before scanning any programming tags.
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Programming Defaults
Scanning the Default programming tag sets most program parameters to the default programmed at the factory. The original defined default values are shown in the chart below. However, some parameters do not have default values so they are not changed, they stay as they are programmed.
01 Communications Protocol
Protocol
11 Good Read Tone
No default value – remains as programmed
Tone Frequency
Tone Length
Tone Volume
Not-On-File Volume
12 Timers
Time
Restart Lockout Timer
Active Time
On
Choice 6 of 8 Levels
Choice 3 of 16 Levels
Choice 4 of 8 Levels
Choice 2 of 8 Levels
Off
15 Minutes
13 Bar Codes – 1
UPC/EAN
Extend UPC-A To EAN-13
Extend UPC-E To UPC-A
Codes
Periodical Code Extension
Send Data
Enable
Disable
Disable
Disable
2-Digit & 5-Digit
Data As Decoded
14 Bar Codes – 2
39
Characters
Disable
Allowed 8
Check Digit Present
Transmit Check Digit
Allow 1- or 2-Character Tags
Disable
Disable
Disable
Disable
15 Bar Codes – 3
Interleaved 2 of 5
Bar Code Length
1
2
Check Digit Present
Transmit Check Digit
17 Bar Codes – 4
128
Minimum Data Characters
Disable
Range Check
08
16
Disable
Disable
Disable
3
Disable
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18 Bar Codes – 5
Enable
Scans Required On RSS 14
Scans Required On RSS E
UCC1128 Emulation Mode
Disable
1
1
Normal Mode
16 Label Identifiers
Type
Common Byte 1
Common Byte 2
Bar Code Type
5D
42
No Default value – remains as programmed
UPC-A UPC-E EAN-8 EAN-13 Code 39 Code 128 I 2 of 5
Common
Unique Identifier 41 Hex 45 Hex 46 Hex 46 Hex 31 Hex 33 Hex 32 Hex
20 RS-232 Parameters – 1
Parity
Stop Bits & Character Length
Handshake
21 RS-232 Parameters – 2
BCC Options
Control
Check Digit
9600
Odd
1 Stop Bit, 7-Bit Character
RTS High Wait For CTS
Enable if Scale installed
None
Enable UPC-A, Enable EAN-8,
Enable EAN-13, Disable UPC-E
22 RS-232 Prefix Byte
Byte
Code
23 RS-232 Terminator Byte
Disable
02
ASCII
Enable
03
24 RS-232 Communications Options
Message Delay 10 Milliseconds
Scanner or Scanner/Scale Format Enable if Scale installed
Normal Or Eavesdrop Mode Normal Mode
32 Miscellaneous Parameters
IBM Tone Control
IBM Rexmit Control
Enable
3 Times
Enable / Disable Voice Messages None
IBM Tag Data Format Hex
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Programming for USB Connection
The RealScan 7883 Scanner must be properly programmed for USB. Programming and cabling depends on whether the unit is a 7883-1000 or 7883-1200 or 1694/5. The 7883-1000 uses the USB Dongle connection to the host terminal while the 7883-1200 or 1694/5 uses a straight through cable. The programming also depends on the type of host terminal being used.
RS-232 Communications
The 7883-1000 communicates with the USB dongle using RS-232. Therefore, the 7883-1000 uses standard RS-232 communications (1 0 5). The RealScan 7883-1200 or 1694/5 Scanner outputs USB and uses a cable which connects directly to the terminal. It must be programmed for NCR/232- USB. Other parameters may be set as required by the host terminal. Set the required program parameters by scanning the following sequence of programming tags. These must be the first tags scanned after supplying power to the unit.
7883-1000
1. Default – sets all parameters to standard default values.
2.
Programming Mode – puts scanner in base programming state.
3. Hex 1, Hex 0, Hex 5 – sets the required RS-232 programming parameters.
• RS-232 communications protocol
• 9600 baud
• Odd parity
• 1 stop bit, 7-bit character
4.
Change any other parameters as required by the host terminal.
5.
Save and Reset – saves the program just entered and resets the scanner.
7883-1200
1. Default – sets all parameters to standard default values.
2. Programming Mode – puts scanner in base programming state.
3. Hex 1, Hex 0, Hex E, Hex 0 – sets the required NCR/232 USB programming parameters.
4. Change any other parameters as required by the host terminal.
5. Save and Reset – saves the program just entered and resets the scanner.
The host terminal software may now be configured to use the communication port assigned by the IO Networks driver in the terminal when the connection is made to USB. Note that it is required to obtain the IO Networks software which is available from the NCR website.
IBM Communications
The host terminal should assign the port and associate the scanner with the application when the USB connection is made.
When programming a RealScan 7883 for IBM USB communications, all parameters are set to the standard default values, and the communications protocol is set to IBM USB. This is accomplished by scanning the following sequence of programming tags. These must be the first tags scanned after supplying power to the unit. Note that both the 7883-1000 and 7883-1200 or 1694/5 use the same programming sequences. However, the 7883-1000 must use a USB dongle, while the 7883-1200 or 1694/5 uses a USB cable. The jumper in the USB Dongle for 7883-1000 scanners must also be jumpered for IBM (See figure above).
7883-1000 and 7883-1200 or 1694/5
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1. Default - sets all parameters to standard default values.
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2. Programming Mode tag - puts scanner in base programming state.
3.
Hex 1, Hex 0, Hex D - sets the communication protocol to IBM USB.
4. Hex 4, Hex 8, Hex 5 – turns off configuration message processing.
5.
Change any other parameters as required by the host terminal.
6.
Save and Reset – saves the parameters just entered and resets the RealScan 7883
Scanner
Reduced Space Symbology
Reduced Space Symbology (RSS) permits more data to be recorded in a smaller physical space. This is accomplished by encoding the data in large symbol characters rather than encoding each data character separately. Also, no quiet zone is required around the symbols. The RealScan 7883 can read four types of RSS bar codes.
RSS14
RSS-14 is a linear symbology that encodes 14 UCC/EAN digits. This structure provides four segments that can be scanned and decoded separately, then reconstructed. The total symbol contains 96 modules combined into 46 elements (bars and spaces).
0100012345678905
19254
RSS-14 Stacked
RSS-14 Stacked is a 2-row format. The bottom row is higher than the top row and the two are separated with a separator pattern. The stacked format is used when not enough linear space is available. A typical use is marking produce in a grocery store.
0100991234567899
19255
RSS Expanded
RSS Expanded is a variable length linear symbology. It can encode 74 numeric or 41 alpha characters. RSS Expanded can be scanned and decoded in up to 22 segments and then reconstructed.
9987 6543 2101 2345 6789 8888
19256
RSS Expanded Stacked
RSS Expanded Stacked is similar to RSS-14 Stacked except it uses the RSS Expanded format for creating the symbol.
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0192 1234 5698 7457 3202 0000 9939 0200 296
19257
Enabling RSS
1.
Turn on the circuit breaker to the RealScan 7883.
2. Enable the Reduced Space Symbology feature by scanning the following sequence of programming tags. These must be the first tags scanned after applying power to the unit.
• Programming Mode - Puts the RealScan 7883 in the Programming Mode.
• Hex 1, Hex 8, Hex A, Hex 3.
• Save and Reset - Saves the parameter setting.
Disabling RSS
1.
Turn on the circuit breaker to the RealScan 7883.
2. Enable the Reduced Space Symbology feature by scanning the following sequence of programming tags. These must be the first tags scanned after applying power to the unit.
• Programming Mode - Puts the RealScan 7883 in the Programming Mode.
• Hex 1, Hex 8, Hex A, Hex 0.
• Save and Reset - Saves the parameter setting.
Making Other Program Changes
If you still need to make program changes after setting the communication parameters, you can enter information directly from the Programming Worksheets. The Programming Worksheets, located at the back of this book, identify all the available program parameters. Each worksheet relates to a specific programming mode. Most programming options have defaults, identified by a heavy box, that are determined at the factory. Scanning the Default tag as the first tag after applying power to the RealScan 7883 sets the parameters to these values.
Changing the RealScan 7883 program is accomplished by scanning the proper sequence of programming tags, which are included with the unit. Following are three major steps for making program changes.
1. Enter the Base Programming State by scanning the Programming Mode tag as the first tag after applying power to the RealScan 7883.
2. Select a Programming Worksheet and enter its parameter data by scanning the appropriate Hex tags.
3.
Save the program by scanning the Save and Reset tag.
Note: In most instances the factory determined defaults are the correct parameter setting. However, if you do need to make changes, it is recommended that you first set all parameters to default values, then make any necessary changes to the appropriate parameters.
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Scan Sample Tags
Now you should scan some sample tags to verify that the RealScan 7883 is communicating with the host terminal.
Following are four good tags that you can use. After verifying that the RealScan 7883 is communicating properly with the host terminal, continue with the installation.
Note: For maximum performance, full size labels must be used. The UPC Symbol Specification Manual gives the exact size requirements for UPC labels. If the bar height is less than specified, more precise presentation to the scanner is required, reducing productivity.
UPC-A
1 7 7 0 6 2 3 7 9 2 0 4
Code 39
1 7 7 0 6 2 3 7 9 2 0
Code 128
1 7 7 0 6 2 3 7 9 2 0
Interleaved 2 of 5
0 1 7 7 0 6 2 3 7 9 2 0
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Determining Label Quality
Many labels in a typical retail environment are unreadable. The following illustration shows some of the common problems. Vendors and printers regularly supply products to the market with bar codes that are overprinted, underprinted, or truncated. Some labels have missing margins. Others may be printed around the corners of packages, or on media not likely to remain flat when picked up.
0
0 1 2 3 4 5 6 7 8 9
Bar Code Scratched
6 0 0 1 2 3 4 5 6 7 8 9 6
Bar Code Folded
0
0 1 2 3 4 5 6 7 8 9
6
Bar Code Truncated
0
0 1 2 3 4 5 6 7 8 9
Bar Code Torn
6
0 0 1 2 3 4 5 6 7 8 9 6
Poor Color Contrast
0
0 1 2 3 4 5 6 7 8 9
6
Red Bar Code On
Red Background
R0026
The readability of a label depends on variables such as size, placement, color, paper type, ink viscosity, and package coatings. The middle of a printing run can yield erroneous labels due to the many variants involved. In particular, poor color contrast and marginal print quality can make a label hard to read.
UPC bar code requirements are identified in the UPC Symbol Specification Manual that is published by the Uniform
Code Council, Inc. Contact the following for a copy of this document.
AIM – USA
634 Alpha Dr.
Pittsburgh, PA 15238-2802
Phone: 412-963-8588
Uniform Code Council, Inc.
8163 Old Yankee Road, Suit J
Dayton, OH 45458
Phone: 513-435-3870
Contact the following for information on Code 39 or "3 of 9" bar code labels.
EAN bar code requirements are identified in General Specification for Article Symbol Marking, Copyright EAN-1977.
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Step 3 - Setting RealScan 7883 Scan Zone
The scan zone on a NCR RealScan 7883 Scanner can be set to horizontal or vertical. Changing the scan zone changes the angle of the scan lines coming from the scanner.
Vertical
Scanning
Horizontal
Scanning
16011
You change the scan zone by turning the screw on the bottom of the cabinet. Be sure to turn the screw all the way in one direction or the other, do not leave it turned part way.
Scan Zone
Adjusting Screw
Complies with FDA radiation
Performance standards 21
CFR Subchapter J.
NCR Corporation
Duluth, Ga. 30096
Horizontal
Vertical
VCCI-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le
Reglement sur le brouillage radioeléctrique du Canada.
One or more of the U.S. Patents listed below apply:
4,868,375 4,797,551 4,851,667 4,235,018
4,272,675 4,282,426, 4,679,154 5,194,722
5,144,114 5,065,842 5,023,818 5,459,310
5,588,621 5,661,297 5,773,767 5,975,417
Class: 7883 Serial:
Model: Made In:
Date Manufactured:
5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)
LISTED
I.T.E.
E152553
20152
When selecting the scan zone, you must also consider how you are mounting the scanner, horizontally or vertically. This permits you to optimize the performance for your particular installation. Following are four common installations that identify the installation type and the scan zone setting. They are given in order of scanning efficiency with the first being the most efficient, and the last being the least.
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Horizontal - Pass-by Scanning
This installation provides the most efficient way to scan items. It is typically used in checkouts where speed is extremely important. In this installation, the operator slides items from the input area on the checkstand, across the scanner, and to the output area on the checkstand.
Typical Installation -
Hyper/Super Market
Scan Zone - Horizontal
Installation - Horizontal
16012
Vertical - Pass-by Scanning
This installation is used where the checkstand is not large enough to mount the scanner horizontally, but pass-by scanning is needed. In this installation, the operator slides items from the input area on the checkstand, past the scanner, and to the output area on the checkstand.
Typical Installation -
Drug Stores
Super Market in Europe
With Operator Seated
Scan Zone - Horizontal
Installation - Vertical
OR
16013
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Vertical - Presentation Scanning from Top
This installation is used on small checkout counters that do not have enough room for pass-by scanning. Here the operator picks up the item, presents it toward the top of the scanner, and then bags the item all in one motion.
Typical Installation -
Specialty Store
Scan Zone - Vertical
Installation - Vertical
16014
Vertical - Presentation Scanning from Bottom
This installation is used on very small checkout counters. In this installation the operator picks up the item, presents it toward the bottom of the scanner, and then bags the item all in one motion.
Typical Installation -
Convenient Store
Scan Zone - Vertical
Installation - Vertical
16015
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Step 4 - Mounting the RealScan 7883
The RealScan 7883 can sit vertically on the checkstand, be mounted vertically in a Vertical Mounting Bracket, or be mounted horizontally in the checkstand. If it is mounted horizontally in the checkstand, it must be fastened to a Plastic Top
Plate, or possibly be positioned underneath a glass surface. The plastic scan window in the RealScan 7883 cabinet is not designed to have items slid over it.
Note: Improper installation can void the warranty.
Rubber Feet
The NCR RealScan 7883 Scanner is supplied with rubber feet that are attached to the sides of the cabinet. This permits the scanner to sit on the checkstand in a vertical position without being mounted to the Vertical Mounting Bracket.
Plastic Top Plate
Your installation may use a Plastic Top Plate. Make sure no rubber feet are attached to the cabinet.
1.
Properly align the scanner with the Plastic Top Plate.
2.
Fasten the scanner to the Top Plate making sure that all four latches are securely latched around the scanner.
Plastic Top Plate
Scanner
Mounting Latches
19770B
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3. Install two Latch Clips – horizontal installation only. These clips secure the
RealScan 7883 to the Plastic Top Plate in case something falls on the assembled unit.
Plastic Top Plate
Scanner
Latch Clip
Mounting Screw
19771
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Vertical Mounting Bracket
Scanner
Interface Cable
Power Cable
Ground Wire
Laser Scan
Direction
Laser Scan
Direction
Laser Scan
Direction
NCR RealScan 7883 Installation and Owner Guide
Vertical Mount Bracket
Mounting Screws (Three)
RS-232 Peripheral Cable
16016
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Checkstand Cutout
1. Put the RealScan 7883 into the hole in the checkstand. Diagrams in NCR
RealScan 7883 Specifications show the various dimensions of the hole.
2.
Align the RealScan 7883 to the Checkstand. The leading edge of the Top Plate must be flush or up to 1/16 in. (0.15 cm) below the top of the checkstand. The trailing edge of the Top Plate must be flush or up to 1/16 in. (0.15 cm) above the top of the checkstand.
Low Surface High Surface
Low Surface
Correct Alignment
High Surface
Bad Alignment
Scanner Too High
Bad Alignment
Scanner Too Low 14231
Checkpoint Cable
If you are installing a RealScan 7883 Scanner, with the Checkpoint feature, on a Vertical Mounting Bracket, route the
Checkpoint Cable along side the Interface Cable.
Note: If the installation includes the Checkpoint feature, a representative from Checkpoint must connect the Checkpoint
Cable to the Checkpoint equipment after you install the RealScan 7883.
Cable Clamps
The RealScan 7883 is supplied with two Cable Clamps.
Install these clamps under the checkstand as needed to support the cables and keep them out of the operator’s way.
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Operating the Scanner
The NCR RealScan 7883 is a fixed position device that is not handled or moved by the operator during operation. It is maintained and serviced by trained service personnel only. The operator has no access to any laser module components.
The RealScan 7883 does not have a power switch. However, you turn it on and off by using the circuit breaker switch, located in the checkstand, that supplies power to the unit. Be sure this switch is in the On position.
The Red Indicator is on when the RealScan 7883 is ready. When the scanner reads a bar code, the Red Indicator turns off and the Green Indicator turns on. Nothing happens if the bar code is not read. The correct way to do pass-by scanning is to just slide the item past the scan window without lifting the item. With presentation scanning, you lift the item, move it straight toward the scan window, then bring the item back away from the scanner.
Motion Detector
Red/Green Status Indicator
Item Flow
Horizontal Mount In Counter
Scan Window
Table Top Mount Vertical Mount
11959
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Cleaning the Scanner
Keeping the scan windows clean helps keep the read rate exceptionally high. During normal operation the scan windows get dirty, and if you permit the dirt to accumulate, performance degrades to the point where the scanner cannot read bar codes. Use a soft cloth to clean the scan windows, using a common, non-abrasive, liquid window cleaner. Be sure to spray the cleaner onto the cloth, not directly onto the scanner.
Wiping Action
15937
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Correcting Scanner Problems
When the RealScan 7883 is first turned on, several diagnostic tests are run to check the status of various components. If a failure occurs, a series of beeps and flashes of the Green Status Indicator identify it. The number of beeps (flashes) identifies the problem. The problem indication is repeated continuously with a 3-second pause between each indication series. Following the first problem indication, the beeps are turned off and only the Green Status Indicator flashes to identify the problem.
If the diagnostics identify a problem, you must have the scanner repaired. Refer to Obtaining Technical Assistance on page 3. Although several conditions can be identified, following are the most common.
Green
Status
Indicator
2 Flashes
3 Flashes
4 Flashes
5 Flashes
6 Flashes
7 Flashes
8 Flashes
9 Flashes
Tones
2 Beeps
3 Beeps
4 Beeps
5 Beeps
6 Beeps
7 Beeps
8 Beeps
No Beeps
11 Flashes 11 Beeps
12 Flashes 12 Beeps
Problem
RAM – Write / Read failure
Spinner motor running when it
Printed Circuit Board
Printed Circuit Board should be off
Interface Failure Code received Printed Circuit Board
Motor running too slow
• Motor
• Printed Circuit Board
EEPROM failure – cannot load contents into memory
No +12 Vdc or –12 Vdc
Laser Diode On when it should be Off
Scanner does not see Terminal power
Laser Diode Off when it should be On
ROM sum check failure
Suspect Component
Printed Circuit Board
Power Supply
Printed Circuit Board
Terminal powered off or cable not connected.
Printed Circuit Board
Printed Circuit Board
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There are other conditions that are not identified by the diagnostics when you turn on the RealScan 7883. The following chart identifies some of the more common problems.
Problem
Scanner does not operate
Status
Indicators
Red Off
Green Off
Scanner is quiet Red & Green flashing continuously
Scanner reads only two labels
Red flashing
Green Off
Scanner reads only two labels
Scanner does not read any labels
Scanner does not read any labels
Red On
Green Off
Red flashing rapidly
Red On
Green Off
Possible
Tone
Off
Cause Corrective Action
No power to the unit • Check the electrical outlet for proper power
• Verify that AC
Power Cord is properly connected
Off Sleep • Pass anything in front of the motion detector
Off
Off
IBM 468x and scanner is off-line host is turned on
• Verify that IBM host is recognizing the
RealScan 7883
• Verify that the
NCR 7883 is not communicating with the host
Scanner has been disabled by the host terminal interface cable is properly connected
• Check for expected communication protocol
• Check host terminal for proper operation
• Check interface cable connections
• Terminal should enable scanner later in the transaction failure • Remove power from the
RealScan 7883 and then supply again
• Have scanner repaired
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Interface Information
Interface Connector
Performance standards 21
CFR Subchapter J.
Duluth, Ga.
30096
Horizontal
Vertical
VCCI-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le
Reglement sur le brouillage radioeléctrique du Canada.
One or more of the U.S. Patents listed below apply:
4,868,375 4,797,551 4,851,667 4,235,018
4,272,675 4,282,426, 4,679,154 5,194,722
5,276,316 5,334,825 5,262,625 5,256,865
5,144,114 5,065,842 5,023,818 5,459,310
5,588,621 5,661,297 5,773,767 5,975,417
Class: 7883 Serial:
Model: Made In:
Date Manufactured:
5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)
LISTED
I.T.E.
E152553
10 1
NCR RealScan 7883 Installation and Owner Guide
Ground Lug
Pin
9
10
6
7
8
1
2
3
4
5
IBM
NC
NC
NC
NC
NC
NC
TMPWR
TRA
TRB
GND
RS-232
DSR (IN)
DTR (OUT)
TXD (OUT)
RTS (OUT)
CTS (IN)
RXD (IN)
NC
NC
NC
GND
WEDGE
NC
KBCLK/
NC
NC
NC
NC
PCCLK/
PCDATA/
20151
Most Common Interface Cables
• 1416-C019-0040 RS-232 to PC
• 1432-C152-0040 IBM port 17
• 1416-C070-0040 IBM port 9A/9E
• 1432-C676-0030 PS/2 Keyboard wedge
• 1416-C895-0050 USB IBM/NCR Plus Power/Latching
• 1416-C896-0050 USB PC’s and Non –IBM/NCR terminals Detachable/Non-
Latching
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Communications Protocol
The Communications Protocol function identifies the communications protocol the RealScan 7883 is using. Scan the
Diagnostics Mode and Hex 3 programming tags (must be first tags scanned after applying power). Three beeps sound after scanning the Hex 3 tag, identifying the programming tag. Next, the Status Indicator flashes green and a series of beeps sound that identify the communications protocol. Use the following table to determine the communication protocol.
3 Beeps
4 Beeps
6 Beeps
? Beeps
Scan the Hex 3 tag to repeat; remove power to end.
IBM 468x (4A)
IBM 468x (4B)
RS-232
Keyboard Wedge
Programming Worksheet
Protocol
3
10 Communications Protocol (Options 4 and B not supported yet)
4 5
IBM
Slot Scanner
IBM
Hand-Held
Bar Code
Reader
RS-232
B
IBM 1520
Bar Code
Reader
D
IBM USB
E 0
NCR
(RS-232)
USB
20552
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NCR RealScan 7883 Specifications
Checkstand Hole –
RealScan 7883 Horizontal Mount
A
NCR RealScan 7883 Installation and Owner Guide
B
Item Flow
B
D
C C
D
E E
Features
F062
K011 (7852 Mount)
K010 (7820 Mount)
A
8 5/8 in.
21.91 cm
9 5/8 in.
24.45 cm
20 1/8 in.
51.12 cm
SIDE VIEW
B
8 5/8 in.
21.91 cm
11 5/16 in.
28.73 cm
11 5/8 in.
29.53 cm
C
1/16 in.
0.16 cm
1/16 in.
0.16 cm
1/16 in.
0.16 cm
D
1 1/16 in.
2.70 cm
1 1/16 in.
2.70 cm
13/32 in.
1.03 cm
E
1/2 in.
1.27 cm
1/2 in.
1.27 cm
7/16 in.
1.11 cm
11981
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NCR RealScan 7883 Installation and Owner Guide
Checkstand Hole –
RealScan 7883 Flat Mount
A
D
C
Item Flow
B
B
C
D
Features
K012
SIDE VIEW
A
8 3/4 in.
22.22 cm
B
8 3/4 in.
22.22 cm
C
1/16 in.
0.16 cm
D
1/16 in.
0.16 cm
11993
Ventilation Requirements
The NCR RealScan 7883 is designed to operate without an exhaust fan in the checkstand; however, there must be adequate convection air flow. The ambient temperature inside the checkstand cannot be higher than 104° F (40° C). Also, the ambient temperature inside the checkstand cannot be higher than 12.6° F (7° C) above the ambient temperature outside the checkstand. For example, if the ambient temperature outside the checkstand is 76° F (24.4° C), the ambient temperature inside the checkstand cannot be greater than 88.6° F (31.4° C). If the checkstand contains other heat producing equipment, you may need to use forced air to keep the temperature within the specified range. However, air coming into or leaving the checkstand MUST NOT enter or exit past the RealScan 7883.
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Electrical Wiring
Input
Voltage
Neutral and
Ground Bus
L3
Main Service
Panel
G
N
Conduit
Circuit A: Checkstand
Belt Control
Lighting
Misc. Equip.
Belt
Motor
Checkstand
Frame
Note: The electrical wiring must meet all electrical codes, laws, and regulations.
Isolated/Insulated
Ground Bus
L1
Feeder wiring and insulated ground from main service panel to distribution panel to be run in metal conduit.
Circuit Breakers
NCR circuits should be run in separate metal Conduits.
Note: NCR circuits must be dedicated to
NCR equipment or other logically connected electronic equipment
(modems, DAA, bridges, etc.)
Circuit B: Terminal
L2
Neutral
Bus
Circuit C: Scanner
Receptacle should be easily accessible and near the scanner
Distribution Panel
Isolated Ground Receptacles
Installation Type
U.S., Canada, &
Japan
International
European
Input Voltage L1, L2 Circuit Breakers
100Vac to 120Vac
220Vac to 240Vac
100Vac to 120Vac
220Vac to 240Vac
Standard single-pole; value determined by type of device branch and by electrical code.
220Vac 220Vac European double-pole.
20254
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NCR RealScan 7883 Installation and Owner Guide
NCR RealScan 7883,
METTLER TOLEDO
®
Scale, & Sensormatic ScanMax
TM
HS
20203
The NCR RealScan 7883, METTLER TOLEDO
®
8217AS, & Sensormatic ScanMax
TM
HS system is composed of components from three companies. NCR manufactures the scanner, METTLER TOLEDO manufactures the scale, and
Sensormatic manufactures the tag deactivation system. Depending upon the customers' requirements, any one of these companies, or a combination of them, may fill an order for the system and may install or service it. Therefore, the system may be delivered in three separate boxes or all together in one box. More information is available at the following.
• www.mt.com
or call 614-438-4771
• www.Sensormatic.com
or call 561-912-6544
NCR Components
Sensormatic cable must be added: 1416-C841-0030. RJ-45 both ends.
RealScan 7883
Power Supply
Reset Scale Tag
Velcro Mounting
Strips
Scale / Interlock
Cable
Interface
Cable
Power
Cable
20204
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NCR RealScan 7883 Installation and Owner Guide
Mounting
Bracket
With Scale
Attached
Top Plate Bridge Plate
Sensormatic Components
Controller
Box
Deactivation
Brick
Key Switch
Alarm Box
AC Power
Cord
20206
20207
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System Construction
The NCR RealScan 7883, METTLER TOLEDO
®
Scale, & ScanMax
TM
HS system can be constructed for right-to-left scanning or for left-to-right scanning. This is accomplished through the orientation of the Bridge Plate within the scale unit.
Right-To-Left Scanning
20208
Left-To-Right Scanning
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NCR RealScan 7883 Installation and Owner Guide
Configuring the Scale
First determine if the system needs to be configured for scanning from right-to-left or from left-to-right. Install the Bridge
Plate on the scale unit inside the Mounting Bracket accordingly.
Right-To-Left
20210
Left-To-Right
20211
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Installing the Scanner
1. Using the Velcro Strips provided by NCR, attach the Key Switch Alarm Box to the
RealScan 7883 as shown.
2.
Connect the Power Cable, Interface Cable, and the Scale Cable to the RealScan 7883.
Note: The top of the Key Switch Alarm Box must be below the top of the
RealScan 7883. Refer to the illustrations under Configuring the Scale.
Interface Cable
Key Switch
Alarm Box
Power Cable
Scale Cable
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3.
Position the RealScan 7883 on top of the Bridge Plate as shown under Configuring
the Scale. The Scale Cable runs through a slot in the Bridge Plate.
20212
Power
Cable
Scale
Cable
Interface Cable
20213
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NCR RealScan 7883 Installation and Owner Guide
Connecting Sensormatic Components
1. Position the Deactivation Brick on top of the Bridge Plate as shown under
Configuring the Scale. The cable from the Deactivation Brick must be routed from the bottom of the brick toward the center of the Bridge Plate.
Deactivation Brick Cable
2.
Connect the cables to the Controller Box. (New cable to Sensormatic and new
Sensormatic Box See Don or Dan)
20214
497-0424789 Release H
Deactivation
Brick Cable
Key Switch
Alarm Box Cable
Interlock Cable -
From Scanner
02/05
20215
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NCR RealScan 7883 Installation and Owner Guide
Routing the Cables
How the cables are routed depends on the configuration, right-to-left or left-to-right scanning. In either case the cables are held in place with a cable clamp attached to the Bridge Plate.
Right-To-Left Scanning
Customer End
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Checkout System End
20216
20217
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Left-To-Right Scanning
Customer End
NCR RealScan 7883 Installation and Owner Guide
20218
Checkout System End
20219
Completing the Installation
Position the unit inside the cutout in the self-checkout terminal. Then install the Top Plate. The Top Plate must positioned correctly for the type of scanning. Refer to Configuring the Scale.
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Calibrating the METTLER TOLEDO
®
Scale
Before proceeding make sure the scanner is configured for a scale. The programming tag sequence is below. The sequence to disable the scale is located in the Programming Worksheets section, on page 59. If speech is enabled, the 7883-1200 or
1694/5 will speak that the Scale Failed if the scale is not connected or not calibrated and the scanner is configured for a scale. The scanner may also have to be set for the proper weight. Data sent by the 7883 will contain 4 digits for weight in pounds and 5 digits for weight in kilograms; these sequences are also provided below.
Programming Mode, Hex 3, Hex 0, Hex 3, Save and Reset.
Programming Mode, Hex 3, Hex 0, Hex 1, Save and Reset. (kilograms)
Programming Mode, Hex 3, Hex 0, Hex 2, Save and Reset. (pounds)
1. Use a screw driver or car key to pry up the Top Plate until you can get hold of it, then lift if off the unit.
20220
2. Remove the Calibration Switch cover screw.
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Calibration Switch
Cover Screw
20221
3. Press the Calibration Button. One short beep per second starts to sound.
4.
Place the Top Plate on the scale. Do not put anything on the Top Plate. It is highly recommended to use the scale display as it has a scale zero switch and prompts for
02/05 497-0424789 Release H
NCR RealScan 7883 Installation and Owner Guide proper weight.
5.
Depress the Zero Scale button or scan the Reset Scale tag. Two short beeps per second start to sound.
6.
Place 20 pounds (or 10kg) on the Top Plate.
7.
Depress the Zero Scale button or scan the Reset Scale tag. One long beep per second starts to sound.
8.
Remove the 20 pounds (or 10 kg) from the Top Plate.
9.
Depress the Zero Scale button or scan the Reset Scale tag. All beeps stop.
10. Replace the Calibration Switch Cover Screw.
11.
Scan the Reset Scale tag.
Note: If using the Reset tag, the scanner speaks (assuming speech is enabled) after completing reset. You must have
Firmware above 497-0434118 to use Scale Reset tag for calibrating the scale; as noted above, it is recommended the scale display be used.
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Sensormatic Deactivation Indicators
The Key Switch Alarm Box that is fastened to the RealScan 7883 with Velcro strips, contains two indicators to indicate the status of the unit.
• Solid Green – Unit has received an interlock signal.
• Flashing Green – Unit has power.
• Flashing Red – Unit is deactivating a tag.
Red Indicator
Green Indicator
20222
Sensormatic Programmable Functions
You can program the RealScan7883 to enable or disable the Sensormatic interlock. The interlock must be enabled for the
Sensormatic deactivation function to work. You can also program the RealScan7883 to sound a series of beeps when deactivation occurs. This programming is accomplished by scanning the proper sequence of programming tags as the first tags scanned after applying power to the scanner.
• Enable Interlock
Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset
• Disable Interlock
Programming Mode, Hex 4, Hex 2, Hex A, Save and Reset
• Enable Deactivation Beeps
Programming Mode, Hex 4, Hex B, Hex B, Save and Reset
• Disable Deactivation Beeps
Programming Mode, Hex 4, Hex B, Hex A, Save and Reset
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Troubleshooting
For the most part, the function of each of the three units; scanner, scale, and deactivation unit; work independently from each other. However, there are some interactions. Following are some basic things to check if the system is not working properly. You may need to refer to the manufacturer's documentation for each unit.
Scanner Problems
If the scanner does not operate, check the following.
• Power Cable connections.
• Interface Cable connections.
• Red laser light is being generated.
• Spinner mirrors are rotating.
• Diagnostic failures (see Installation Guide).
Scale Problems
If scale is not weighing items properly, check the following.
• Scanner Power Cable connections.
• Scanner Interface Cable connections.
• Scale Cable connection to the RealScan 7883.
• Program RealScan 7883 to enable scale by scanning the following sequence of tags
Programming Mode, Hex 3, Hex 0, Hex 3, Save and Reset.
If the scale is still not weighing items properly, perform the following.
497-0424789 Release H
1.
Remove all items from the Top Plate.
2.
Scan the Reset Scale tag – Scale should read 0.00.
3. Put some weight on the Top Plate – Scale should read some weight (not 0.00).
4.
Remove all items from the Top Plate – Scale should read 0.00.
5.
Remove the Top Plate.
6. Remove any debris from the scale mechanism or Top Plate posts.
The 7883-1200 or 1694/5 will speak providing additional information about the condition of the scale. Insure the following: all cables are connected, power is applied only to the scanner as the scanner provides power to the scale, scale reads 0.00 lb or
0.000 kg upon powerup.
If it suspected that the switch settings for the scale are not correct, below are the settings for the Mettler Toledo 8217 Scale when connected to an NCR RealScan 7883.
With RS-232 cover (bottom of unit) removed the switches are exposed. Looking at the switches with the connector to the RS-232 9-pin DIN connector on your right the two banks of switches should be set as follows (Consult Mettler Toledo 8217 Scale Technical
Manual and Parts Catalog) :
Switch on left
Positions 1,6,7,8 Down
Positions 2,3,4,5 Up
Switch on right (next to connector)
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NCR RealScan 7883 Installation and Owner Guide
Position 1 Down
Position 2 – 8 Up for 30.00 lb, Only position 3 Down for 15.000 kg
Sensormatic Deactivation
If the Sensormatic deactivation is not working, check the following.
• Controller Box Power Cable connections.
• Scanner Power Cable connections.
• Deactivation Brick Cable connection.
• Key Switch Alarm Box Cable connections.
• Interlock Cable connection (from RealScan 7883).
• Program scanner to enable interlock by scanning the following sequence of tags
Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset
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Programming Worksheets
NCR RealScan 7883 Installation and Owner Guide
Protocol
3
IBM
Slot Scanner
B
IBM 1520
Bar Code
Reader
4
IBM
Hand-Held
Bar Code
Reader
D
IBM USB
5
RS-232
E 0
NCR
(RS-232)
USB
20552
7883-1200 or 1694/5 only
A Tone On/Off
B Tone
Frequency
(Hertz)
C Tone
Length
(Milliseconds)
11 Good Read Tone
0
Off
1
On
B
When entering Tone Frequency, the adjustment can be incremented upward by scanning the Hex B tag. Each time you scan the Hex B, the tone frequency increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
C
When entering Tone Length, the adjustment can be incremented upward by scanning the Hex C tag. Each time you scan the Hex C tag, the tone length increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
D Tone
Volume
E Not-On-File
Tone Volume
D
When entering Tone Volume, the adjustment can be incremented upward by scanning the Hex D tag. Each time you scan the Hex D tag, the tone length increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
E When entering Not-On-File Tone Volume, the adjustment can be incremented upward by scanning the Hex E tag. Each time you scan the Hex E tag, the tone length increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
20238A
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A Lockout Time
(Milliseconds)
B Restart
Lockout Timer
12 Timers
8 0
350 450
4
1050
5
1200
0
Off
1
On
1
600
6
1350
2
750
7
1500
3
900
C Active Time
(Minutes)
0 1 2 3
0 15 30 60
NOTE: NCR suggests that you do not set the Active Time parameter to 0. Leaving the laser light on all the time reduces its life expectancy.
A
UPC/EAN
13 Bar Codes – 1
0
Disable
1
Enable
C
Extend UPC-A
To EAN-13
0
Disable
1
Enable
D
Extend UPC-E
To UPC-A
0
Disable
1
Enable
E
Periodical
Codes
0
Disable
1
Enable
F
Periodical
Code
Extension
Send Data
0
2-Digit
Only
1
5-Digit
Only
2
2-Digit &
5-Digit
0
Data As
Decoded
1
All Data If
Periodical Code
Present
2
CF Hex Extension
If Periodical Data
Not Decoded
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A Code 39
14 Bar Codes - 2
0
Disable
1
Enable
B Minimum
Characters
Allowed
C Full ASCII
2 - F
Default
8
0
Disable
1
Enable
D Check Digit
Present
0
Disable
1
Enable
E Transmit
Check Digit
0
Disable
1
Enable
F Allow 1- or
2-Character
Tags
0
Disable
1
Enable
NCR RealScan 7883 Installation and Owner Guide
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A Interleaved
2 of 5
B Bar Code
Length
Value 1
15 Bar Codes - 3
0
Disable
1
Enable
0
Range
Check
1
Specific
Check
Characters
Minimum
0 - 3 0 - 9
Character 1
Default:
Character 2
0 8
Value 2
Characters
Maximum
0 - 3 0 - 9
Character 1
Default:
Character 2
1 6
C Check Digit
Present
0
Disable
1
Enable
D Transmit
Check Digit
0
Disable
1
Enable
A Code 128
B Minimum Data
Characters
Allowed
17 Bar Codes - 4
0
Disable
1
Enable
1 2 3
C UCC 128 0
Disable
1
Enable
4 5
20242-A
20243-A
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A
RSS Enable
18 Bar Codes – 5
0 1
Disable Enable
RSS 14 Only
2
Enable
RSS E Only
3
Enable
RSS 14 &
RSS E
B
Scans Required
On RSS 14
1
1 Scan
C
Scans Required
On RSS E
1
1 Scan
2
2 Scans
2
2 Scans
3
3 Scans
3
3 Scans
4
4 Scans
4
4 Scans
D
UCC-128
Emulation
Mode
0
Normal Mode
1
UCC-128
Emulation Mode
A
Identifier Type
16 Label Identifiers
0
Default Prefix
2
None
3
Unique Prefix
20596
B
Common Byte 1
0 - 7
Hex Character
0 - F
Hex Character
C
Common Byte 2
0 - 7
Hex Character
0 - F
Hex Character
Default
Default
5
4
D
2
D
Bar Code Type
0
UPC-A
1
UPC-D
2
UPC-E
3
EAN-8
4
EAN-13
5
Code 39
6 7
Code 128 Interleaved
2 of 5
8
RSS14
9
RSS
Expanded
Common Byte
0
None
1 2 3
Common Byte 1 Common Byte 2 Both
Common Bytes
Unique Identifier
0 - 7
Hex Character
0 - F
Hex Character
4
AIM ID on
RSS
Default: Varies according to Bar Code Type.
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A Baud Rate
20 RS-232 Parameters - 1
0
300
1
600
2
1200
3
2400
4
4800
5
9600
6
19200
B Parity 0
Odd
1
Even
4
None
C Stop Bits
And
Character
Length
0
1 Stop Bit
7-Bit Character
1
1 Stop Bit
8-Bit Character
2
2 Stop Bits
7-Bit Character
3
2 Stop Bits
8-Bit Character
D Handshake 0
RTS Low
Ignore CTS
1
RTS High
Ignore CTS
2
Raise RTS
Wait For
CTS
3
Raise RTS
Ignore CTS
4
RTS Low
Wait For
CTS
5
RTS High
Wait For
CTS
20245-A
A BCC Options
21 RS-232 Parameters - 2
0
Disable
1
Enable
B Interface Control
C Check Digit
0
None
1
ACK/NAK
2
XOn/XOff
3
ACK/NAK
&
XOn/XOff
5
Special
ACK/NAK
0 1
Disable UPC-A
Disable EAN-8
Disable EAN-113
Disable UPC-E
Enable UPC-A
Enable EAN-8
Enable EAN-113
Disable UPC-E
2 3
Disable UPC-A
Disable EAN-8
Disable EAN-113
Enable UPC-E
Enable UPC-A
Enable EAN-8
Enable EAN-113
Enable UPC-E
Note: Check Digit parameter also applies to UPC-E when using OCIA communications.
20246-A
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A Prefix Byte
22 RS-232 Prefix Byte
0
Disable
1
Enable
NCR RealScan 7883 Installation and Owner Guide
B ASCII Code 0 - 7
Hex Character
(ASCII Code Chart)
0 - F
Hex Character
(ASCII Code Chart)
0 2 Default
A Terminator Byte
23 RS-232 Terminator Byte
0
Disable
1
Enable
20247-A
B ASCII Code 0 - 7
Hex Character
(ASCII Code Chart)
0 - F
Hex Character
(ASCII Code Chart)
0 3 Default
20248-A
Message Delay
Normal or
Eavesdrop
Mode
24 RS-232 Communications Options
0
No Delay
1
10 ms Delay
2
50 ms Delay
6
Normal Mode
7
Eavesdrop
Mode
20249-A
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A Country Code
Option
28 Wedge Options
0
United States
1
International
B Caps Lock Option 0
Caps Lock OFF
1
Caps Lock ON
C Number Lock &
Keypad Option
0
Keypad not
Used
2
Keypad Used
Num Lock ON
D Inter Character
Delay
(time approx.)
0
Every 4ms
1
Every 12ms
2
Every 24ms
3
Every 48ms
4
Every 96ms
24854
Note: To use the 28 Wedge Options worksheet, firmware 497-0438809 (438810 for fls file) and higher is required.
Model
30 Scale Parameters
1 2
5 digits (Kilograms) 4 digits (Pounds)
3
Scanner/Scale
4
Scanner Only
IBM Address
5
Address 6A
6
Address 6B
7
Address 6E 11812
32 Miscellaneous Parameters – RealScan 7883-1000
IBM Tone Control
(Good Read Tone Control)
3
Disable
4
Enable
IBM Rexmit Control 7
3 Times
8
Forever
IBM Tag Data Format E
Hex
F
ASCII
20250A
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32 Miscellaneous Parameters – RealScan 7883-1200 or
1694/5
IBM Tone Control
(Good Read Tone Control)
3 4
Disable Enable
IBM Rexmit Control 7
3 Times
8
Forever
Enable/Disable Voice Messages D
Toggle
IBM Tag Data Format E
Hex
F
ASCII
20557
ASCII Code Chart
VT
FF
CR
S0
S1
BEL
BS
HT
LF
NULL
SOH
STX
ETX
EOT
ENQ
ACK
0B
0C
0D
0E
0F
07
08
09
0A
00
01
02
03
04
05
06
14
15
16
17
18
10
11
12
13
19
1A
1B
1C
1D
1E
1F
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
DLE
DC1
DC2
DC3
DC4
NAK
SYN
24
25
26
27
20
21
22
23
28
29
2A
2B
2C
2D
2E
2F /
.
-
,
+
)
*
&
'
(
"
#
$
%
!
ASCII Code Chart
SP 30
31
0
1
40
41
@
A
32
33
34
35
2
3
4
5
6
42
43
44
45
B
C
D
E
36
37
38
39
:
7
8
9
46
47
48
49
F
G
I
H
3A
3B
3C
3D
3E
3F
;
<
=
>
?
4A
4B
4C
4D
4E
4F
J
K
L
M
N
O
^
_
]
\
[
Z
X
Y
T
U
V
W
P
Q
R
S
5C
5D
5E
5F
58
59
5A
5B
54
55
56
57
50
51
52
53 n o l m j k i h f g d e b c a
6C
6D
6E
6F
68
69
6A
6B
64
65
66
67
60
61
62
63 z
{ x y
|
}
~ t u v w r s p q
DEL
7C
7D
7E
7F
78
79
7A
7B
74
75
76
77
70
71
72
73
R0040
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NCR RealScan 7883 Installation and Owner Guide
Regulatory Information
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at his own expense.
Information to User: This equipment must be installed and used in strict accordance with the manufacturer’s instructions.
However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.
Caution: NCR is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the user’s authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments is the responsibility of the user.
Voluntary Control Council for Interference (VCCI)
Radio Frequency Interference Statement
16105
Canadian Department of Communications
Radio Frequency Interference Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department of Communication.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Class A prescrites dans le Règlement sur le brouillage radioélectriques édicté par Ministère des
Communications du Canada.
Identification Labels
The Identification Labels are molded into the bottom of the cabinet. They provide necessary information about the unit: power requirements, radio interference information, and applicable NCR patents.
62 of 76 02/05 497-0424789 Release H
Complies with FDA radiation
CFR Subchapter J.
NCR Corporation
Duluth, Ga. 30096
Horizontal
Vertical
VCCI-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le
Reglement sur le brouillage radioeléctrique du Canada.
One or more of the U.S. Patents listed below apply:
4,272,675 4,282,426, 4,679,154 5,194,722
5,276,316 5,334,825 5,262,625 5,256,865
5,144,114 5,065,842 5,023,818 5,459,310
5,588,621 5,661,297 5,773,767 5,975,417
Class: 7883 Serial:
Model: Assembled in China
Date Manufactured:
9VDC 1.0A 16W (max)
S
C
NRTL
US
NCR RealScan 7883 Installation and Owner Guide
Complies with FDA radiation
Performance standards 21
CFR Subchapter J.
NCR Corporation
Duluth, Ga. 30096
Horizontal
Vertical
VCCI-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le
Reglement sur le brouillage radioeléctrique du Canada.
One or more of the U.S. Patents listed below apply:
4,868,375 4,797,551 4,851,667 4,235,018
4,272,675 4,282,426, 4,679,154 5,194,722
5,276,316 5,334,825 5,262,625 5,256,865
5,144,114 5,065,842 5,023,818 5,459,310
5,588,621 5,661,297 5,773,767 5,975,417
Class: 7883 Serial:
Model: Assembled in China
Date Manufactured:
12V 1.0A 16W (max)
C
S
TUV
Product Service
NRTL US
19763
CE Mark Applicability
This product conforms to the requirements of the following European Union (EU) New Approach Directives.
• 89/336/EEC EMC
• 73/23/EEC Low Voltage
497-0424789 Release H 02/05 63 of 76
NCR RealScan 7883 Installation and Owner Guide
Declaration of Conformity
We, NCR Corporation, Retail Solutions Division Atlanta, 2651 Satellite Boulevard, Duluth, Georgia, 30096-5810,
U.S.A., declare under our sole responsibility that the product NCR RealScan 7883 Bar Code Scanner to which this declaration relates is in conformity with the following standard or other normative document following the provisions of the noted Directives.
EU Directive
89/336/EEC (EMC)
72/23/EEC (Low Voltage)
Harmonized Standard(s)
EN 55022: 1994 + A1 (1995) + A2 (1997)
EN 50082-1, Part 1 (1992)
IEC 801-2: 1984, Severity Level 3
IEC 801-3: 1984, Severity Level 2
IEC 801-4: 1988, Severity Level 2
EN 60950: 1992 A1, A2, A3, A4, and A11
EN 60825-1: 1993+A1+A2
Director of Quality Assurance
NCR Corporation
RSD-Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
U.S.A.
European Contact
EU Patent Attorney
NCR Limited
206 Marylebone Road
London NW1 6LY
England
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NCR RealScan 7883 Installation and Owner Guide
Laser Safety
The NCR RealScan 7883 is not intended for long-term viewing of the direct laser light. However, the unit is safe if used as it was intended.
Note: The NCR RealScan 7883 is a CDRH Class IIa and IEC Class 1 Laser Product
Laser Safety Label
(IEC CLASS 1 LASER PRODUCT)
CDRH
Class IIa Laser Product - Avoid
Long-Term Viewing of Direct Laser Light.
Appareil à Laser de classe IIa Eviter
Toute Exposition Prolongeè de la vue
à la lumierè laser directe.
Producto Laser de Clase IIa. Evite la
Exposiciòn Prolongada de la vista a la Luz del Rayo Laser.
Product Laser Classe IIa. Evite othar directamente os raios laser por muita tempo.
Appareil à Laser de classe IIa Eviter
à la lumierè laser directe.
Laser Module Label
RealScan 7883-1000
This laser module does not comply with 21CFR 1040.
USE ONLY AS A
COMPONENT.
RealScan 7883-1200, -1694, -1695
24868
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18546
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NCR RealScan 7883 Installation and Owner Guide
Laser Power
The NCR RealScan 7883 meets the following laser power requirements.
• Class 1 EN 60825-1: 1994 (Europäische Norm)
• Class 1 IEC 825-1: 1993 (International Electrotechnical Commission)
• Class IIA CDRH (Center for Devices and Radiological Health) FDA, U.S.A.
Following is the radiant energy of the laser light as applied to each of the specified requirements.
Maximum Radiant Power (CDRH Calculation)
Maximum Radiant Power (EN 60825-1 / IEC Calculation)
2.7 Microwatts
0.82 Milliwatts
Accessible Emission Limit (CDRH Calculation) 3.9 Microwatts
Accessible Emission Limit (EN 60825-1 / IEC 825-1 Calculation) 0.80 Milliwatts
Warning – Use of controls or adjustments or performance of procedures other than specified herein may result in hazardous radiation exposure.
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Programming Tags
Volume Adjustment
NCR RealScan 7883 Installation and Owner Guide
11817
Reset
11818
Default
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Programming Mode
End
R0042
R0043
Save and Reset
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Abort
NCR RealScan 7883 Installation and Owner Guide
R0045
Diagnostic Mode
RS-232 Temporary Service Mode
R0041
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NCR RealScan 7883 Installation and Owner Guide
Mode 1
Mode 2
11500
11501
Reset Tallies
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Firmware Flashing
Super ASIC Models
Hex 0
20600
NCR RealScan 7883 Installation and Owner Guide
R0048
Hex 1
497-0424789 Release H
R0049
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Hex 4
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NCR RealScan 7883 Installation and Owner Guide
Hex 2
Hex 3
R0050
R0051
R0052
02/05 497-0424789 Release H
Hex 5
NCR RealScan 7883 Installation and Owner Guide
R0053
Hex 6
R0054
Hex 7
497-0424789 Release H 02/05
R0055
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Hex A
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NCR RealScan 7883 Installation and Owner Guide
Hex 8
Hex 9
R0056
R0057
R0058
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Hex B
NCR RealScan 7883 Installation and Owner Guide
R0059
Hex C
R0060
Hex D
497-0424789 Release H 02/05
R0061
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NCR RealScan 7883 Installation and Owner Guide
Hex E
Hex F
R0062
R0063
Copyright © 2003 by NCR Corporation
76 of 76 02/05 497-0424789 Release H
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