Illustrated Parts & Service Map

HP Pro 3120 Business PC

Small Form Factor Chassis

©

2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium,

Intel Inside, and the Intel logo are trademarks or registered trademarks of the

Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 621940-001. 1st Edition May 2010.

Cables

1 Front I/O assembly

2 Power switch/LED assembly

* SATA optical drive cable with latch, 11 inch (280 mm)

* SATA hard drive cable with latch, 6.5 inch (165 mm)

*Not shown

617074-001

617036-001

617037-001

448670-001

Key Specifications

Processor Type

RAM Type DDR3-SDRAM DIMMs, PC2-10600 (1333 MHz) non-ECC

Maximum RAM Supported 8 GB

Expansion Slots

Intel® Celeron, Intel Celeron Dual Core, Intel Pentium Dual

Core, Intel Core™ 2 Duo, Intel Core 2 Quad

• (1) PCIe-x1

• (1) PCIe-x16

Graphics Adapter

Chipset

Drive Support

I/O Interfaces

Operating Systems

Integrated Intel Graphics Media Accelerator X4500HD

Intel G43 Express

• (1) external 5.25-inch

• (1) internal 3.5-inch

Front: (2) USB 2.0 ports, microphone, headphone

Rear: (4) USB, (1) VGA, (1) DVI, (1) RJ-45 Ethernet, (1)

SPDIF out, (1) audio in, (1) 5.1/7.1 channel audio out, (1) microphone

• Windows 7

• Windows Vista

• Windows XP

• SuSE Linux Enterprise Desktop 11

• FreeDOS

Spare Parts

Keyboards (not illustrated)

USB, Standard

USB SmartCard

USB, low cost

Arabic[c]

Belgian

BHCSY[a]

BHCSY[b]

Bulgaria[b]

Czech[b]

Danish[b]

Finnish

French

French Arabic

German

Greek

Hebrew

[a] 537747-xxx only

[b] not for 537747-xxx

-261

-221

-081

-351

-171

-181

-BL1

-B41

-051

-DE1

-041

-151

-BB1

537746-xxx

537747-xxx

537924-xxx

Hungarian

International English

Italian

Norwegian

Portuguese

Romanian[b]

Russian[d]

Slovakian

Spanish

Swedish

Swiss

Turkish

U.K.

[c] 537924-xxx only

[d] not for 537746-xxx

Mass Storage Devices (not illustrated)

DVD±RW and CD-RW SuperMulti DL Combo Drive with LightScribe

2 TB hard drive, 7200 rpm

2 TB hard drive, 5400 rpm

1.5 TB hard drive, 7200 rpm

1.5 TB hard drive, 5400 rpm

1 TB hard drive, 5400 rpm

750 GB hard drive, 7200 rpm

640 GB hard drive, 7200 rpm

500 GB hard drive, 5400 rpm

320 GB hard drive, 7200 rpm

320 GB hard drive, 5400 rpm

250 GB hard drive, 5400 rpm

160 GB hard drive, 5400 rpm

Hard drive conversion bracket

581600-001

616608-001

613210-001

613209-001

613203-001

613200-001

613205-001

613204-001

586720-001

613207-001

586969-001

586719-001

419102-001

397117-001

-131

-271

-251

-231

-211

-L31

-061

-091

-071

-101

-111

-141

-031

System Unit

1 Front bezel

2 Chassis

3 Access panel

4 Power supply, 220W, PFC

617034-001 not spared

617035-001

617033-001

HP Pro 3120 Illustrated Parts & Service Map, SFF chassis 621940-001 page 1

Standard and Optional Boards

1 System board, GL8 (includes thermal grease, alcohol pad, CPU socket cover, and bumper)

Memory modules (PC3-10600, CL9)

2 1 GB

* 2 GB

* 4 GB

Other boards

* SuperSpeed USB 3.0 PCIe x1 card, includes low profile bracket

* Agere International 56K LSI v92 modem, includes bracket

* ATI Radeon HD4350 (RV710D2) PCIe x16 graphics card, 512 MB, includes low profile bracket

615594-001

576109-001

576110-001

585157-001

608151-001

490689-001

578368-001

* ATI Radeon HD5450 PCIe graphics card, 1 GB, includes low profile bracket

*

*

ATI Radeon HD5450 PCIe graphics card, 512 MB, low profile

GeForce GT320 1-GB PCIe graphics card, includes low profile bracket

617044-001

614506-001

617046-001

* GeForce GT315 512-MB PCIe graphics card, low profile 614508-001

* GeForce GT220 1.0-GB PCIe graphics card, includes low profile bracket 617045-001

* GeForce GT210 512-MB PCIe graphics card, includes low profile bracket 591180-001

* 802.11b/g/n WLAN PCIe adapter, includes antenna 617048-001

* Intel Gigabit NIC, includes bracket

* Bluetooth module

Intel Celeron Processors with alcohol pad and thermal grease:

490367-001

617047-001

E3400, 1-MB cache, 2.60 GHz

E3300, 1-MB cache, 2.50 GHz

450, 512-KB cache, 2.20 GHz

Intel Core2 Quad Processors with alcohol pad and thermal grease:

Q9500, 12-MB cache, 2.83 GHz

Q8400, 4-MB cache, 2.66 GHz

Q8300, 4-MB cache, 2.50 GHz

602072-001

585886-001

508256-001

602073-001

573955-001

586746-001

516901-001

Intel Core2 Duo Processors with alcohol pad and thermal grease:

E8500, 6-MB cache, 3.16 GHz

E7600, 3-MB cache, 3.06 GHz

E7500, 3-MB cache, 2.93 GHz

Intel Pentium Processors with alcohol pad and thermal grease:

466170-001

573954-001

531988-001

G6950, 3-MB cache, 3.20 GHz

E6700, 2-MB cache, 3.20 GHz

E6600, 2-MB cache, 3.06 GHz

E6500, 2-MB cache, 2.93 GHz

E5500, 2-MB cache, 2.80 GHz

E5400, 2-MB cache, 2.70 GHz

600128-001

617840-001

602070-001

586748-001

613035-001

586743-001

* Not shown

*

*

*

*

*

2

*

Miscellaneous Parts

1

*

Heat sink, Intel class F for use with Intel Core2 Duo Qxxxx processors:

(includes replacement thermal material)

Heat sink, Intel class H for use Intel Core2 Quad Qxxxx, Celeron, Core2

Exxxx, and Pentium Exxxx processors (includes replacement thermal material)

Chassis fan

PCI slot cover

Mouse, optical, Jack Black

Mouse, laser, Jack Black

Mouse, optical, Portia

Mouse, wireless (includes dongle)

Antenna, dual band dipole, 802.11 a/b/g/n

617040-001

617042-001

617073-001

617075-001

537749-001

570580-001

596410-001

596412-001

583345-001

*Not shown

System Board

System Board Connectors and Jumpers (component location may vary)

SPDIF I/O Digital line-in/line-out audio connector

SATA2 2nd SATA optical drive

ATX_CPU

CHASSIS_F

AN1

CPU power connector

System fan connector

PROCESSOR Processor slot

CPU_FAN

DIMM1

F_USB3-6

FRNT_USB1

USB connectors

Media card reader connector

FRNT_USB2 Front I/O panel USB connector

CPU/heat sink fan connector BATTERY

Memory socket 1 SPDIF_OUT2

RTC battery socket

SPDIF internal connector

DIMM2

DIMM3

Memory socket 2

Memory socket 3

DIMM4 Memory socket 4

CMOS+PW CMOS jumper

ATXPWR

SATA0

Main power connector

1st SATA optical drive

F_AUDIO

PCIE_X1_3

PCIE_X1_2

PCIE_X1_1

PCIEX16

AUDIO

Front panel audio connector

PCI Express x1 slot 3

PCI Express x1 slot 2

PCI Express x1 slot 1

PCIe X16 connector

Double stack audio connector

SATA1

F_PANEL

SATA3

1st SATA hard drive

Power switch connector

2nd SATA hard drive

LAN+USB

USB

DVI+VGA

Stacked RJ-45/USB connectors

USB connector

Stacked DVI/VGA connector

HP Pro 3120 Illustrated Parts & Service Map, SFF chassis 621940-001 page 2

Computer Setup

Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence.

If the screen prompt opportunity is missed, a restart will be necessary...

Computer Setup Menu

Heading Option / Description

Main

Advanced

Power

Boot

Exit

System Time

System Date

System IDs

Language

Floppy Diskette A

1st Drive

2nd Drive

3rd Drive

4th Drive

System Information

CPU Type

CPU Speed

Cache RAM

Cache RAM (L2)

Cache RAM (L3)

Primary Video

Adapter

Allows you to set system time.

Allows you to set system date.

Allows you to view or change the following by pressing

Enter: Product name, serial number, UUID, SKU, Family name (view only), Feature byte, Build ID.

Allows you to select the language.

Allows you to set to Disabled, 1.44 MB 3.5”, Not

Installed.

Allow you to: Enable/disable port configuration, view capacity, transfer mode. Also allows you to run HDD self-test for selected channel: SMART status check,

SMART short self test, SMART extended self test.

Allows you to view installed memory, memory banks 1-

4, BIOS revision, core version.

View only.

View only.

View only.

View only.

View only.

Allows you to select boot display device when more than 2 video options are offered by system: Integrated

(Onboard), PCI-E.

USB Ports

SATA Controller

SATA Controller

Mode

Onboard Audio

Allows you to disable/enable individual USB ports.

Allows you to disable/enable the SATA controller.

If SATA Controller is enabled, allows you to set the mode to: IDE, AHCI

Allows you to set the onboard audio to: Enabled, Disabled, Auto.

Allows you to disable/enable onboard LAN controller.

Disable/enable the boot ROM of the onboard LAN chip.

Onboard LAN

Onboard LAN Boot

ROM

Change Supervisor

Password

Change User Password

Allows you to establish, disable, or change the supervisor password.

Allows you to establish, disable, or change the user password. Only displays in a Supervisor password is set.

Supervisor Password Allows you to view the supervisor password.

User Password Allows you to view the user password. Only displays in a Supervisor password is set.

After AC Power Failure

Virtualization Technology

WOL in S5

Allows you to select system restart behavior after power loss: Stay off, Power on, Auto.

XD (Execute Disable) Allows you to disable/enable the processor's XD feature.

Default is enabled.

Allows you to enable/disable the processor's Virtualization Technology feature. Default is disabled.

Disables/enables limited Wake on LAN from S5. Note that the computer can only wake from S5 during a normal shutdown event. Default is disabled.

Boot-time Diagnostic

Screen

(Boot Device Priority)

1st Boot Device,

2nd Boot Device,

3rd Boot Device,

4th Boot Device

Floppy Group Boot

Priority

CD-ROM Boot Priority

Hard Drive Boot Priority

Disable/enable POST diagnostic messages display during boot.

Allows you to set device group boot priority: CD-ROM group, Hard drive group, Floppy group, Network boot group. MS-DOS drive lettering assignments maybe apply after a non-MS-DOS operating system has started.

Specifies boot device priority within removable devices.

NOTE: This computer does not support floppy drives.

Specifies boot device priority within CD/DVD drives.

Specifies boot device priority within hard drives.

Network Group Boot

Priority

Specifies boot device priority within bootable network devices.

Exit Saving Changes Press Enter to exit saving changes.

Exit Discarding

Changes

Press Enter to exit discarding changes.

Load Setup Defaults Press Enter to load setup defaults.

Discard Changes Press Enter to discard changes.

Save Changes Press Enter to save changes.

POST Error Messages

• Default BIOS settings have been loaded due to BIOS update or checksum issue.

Press <F10> to enter Setup. Otherwise, allow the PC to continue.

• ERROR: System Fan Has Failed.

Service PC to prevent damage to the system.

Press <F2> to continue

• ERROR: System Fan Has Failed.

Service PC to prevent damage to the system.

Press <F2> to continue

• ERROR: Unsupported CPU installed.

PC will automatically power down in a few seconds.

• The machine cover has been removed since last system startup.

Please ensure that any system access was authorized.

Press <F2> to continue.

• (HDD information displayed here): Hard disk failure is imminent. Please back up your hard disk and have it replaced!

Press <F10> for Setup, <F2> to Continue

• Warning: Changing setup options while resuming from Hibernate may cause your system to fail to resume.

POST Audible Codes

Beeps

1 short beep and 1 long beep followed by a three second pause

2 short beeps and 1 long beep followed by a three second pause

3 short beeps and 1 long beep followed by a three second pause

1 short beep followed by a one second pause

2 short beeps followed by a three second pause

3 short beeps followed by a three second pause

4 short beeps followed by a three second pause

5 short beeps followed by a three second pause

Meaning

Bad memory or memory configuration error.

No graphics card installed or graphics card initialization failed.

BIOS recovery was successful

Recommended Action

Check that the memory modules have been installed correctly and that proper modules are used.

For systems with a graphics card:

1. Reseat the graphics card. Power on the system.

2. Replace the graphics card.

3. Replace the system board.

For systems with integrated graphics, replace the system board.

1. Upgrade the BIOS to proper version.

2. Change the processor.

CPU configuration error or invalid CPU detected before graphics card initialized.

No optical drive found.

No CD found.

Flashing not ready

(missing utility or

BIOS image file, etc.)

Flashing operation has failed (checksum error, corrupted image, etc.)

1. Check cable connections.

2. Run the Computer Setup utility and ensure the device port is enabled.

1. Check the type of drive that you are using and use the correct media type.

2. Replace the CD with a new one.

Upgrade the BIOS to proper version.

1. Verify the correct ROM.

2. Flash the ROM if needed.

3. If an expansion board was recently added, remove it to see if the problem remains.

4. Clear CMOS.

5. If the message disappears, there may be a problem with the expansion card.

6. Replace the system board.

No action required.

HP Pro 3120 Illustrated Parts & Service Map, SFF chassis 621940-001 page 3