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Getting to Know Your Product
DocuColor 4 Copier/Printer
QuickStart Practice Guide
August 1999
701P31131
Xerox Corporation
Xerox Customer Education Services
Xerox Square XRX2-18B
100 Clinton Ave. South
Rochester, New York 14644
© 1999 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.
Printed in the United States of America.
Xerox
®
, The Document Company
®
, the digital X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation.
Changes are periodically made to this document. Changes, updates, and typographic errors will be corrected in subsequent editions.
Contents
Introduction
What to expect
Activity 1: Loading paper
Loading paper in the paper trays
Loading paper in the bypass tray
Activity 2: Clearing a jam
Clearing a jam in the Automatic Document Feeder (ADF)
Clearing a jam in a paper tray
Clearing a jam in the bypass tray
Clearing a jam in the right side
Clearing a jam in the fuser
Clearing a jam in the left side
Clearing a jam in the two tray module
Activity 3: Replacing consumables
Replacing the toner cartridges
Replacing the drum cartridge
Replacing the fuser oil roll cartridge
Activity 4: Making copies
Making colored copies from the document glass
Making black and white copies from the document glass
Copying multiple originals
Making reductions and enlargements
Troubleshooting: when something goes wrong
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Getting to Know Your Product
QuickStart Practice Guide
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Caring for your DocuColor 4 Copier/Printer
Resources
Frequently asked questions
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Getting to Know Your Product
QuickStart Practice Guide
Introduction
Congratulations on the purchase of your new Xerox DocuColor 4
Copier/Printer. To help you become familiar with the DocuColor 4
Copier/Printer, this Quick Start guide has been prepared for your use.
The Carrier delivery agent conducts a Product Orientation session when the product is delivered. The Product Orientation Guide is used by the carrier to introduce you to the basic elements of the product.
You can use this guide to review the orientation information if you wish.
What to expect
QuickStart Practice Guide
This QuickStart Practice Guide section contains a series of self-guided activities designed to increase your product knowledge. It can be conducted at your own leisure and at your own pace.
This Guide is yours to keep so that you can review the information or provide this same orientation to your colleagues, if you wish.
Additional training
If after completing the Quick Start, you feel you need additional training, please contact your sales agent, who will be happy to assist you.
Evaluation
After you have finished using this guide, please take a moment to fill out the survey sheet.
Activity summary
This document contains self-paced activities that will help you get acquainted with your new DocuColor 4 Copier/Printer. It includes the following tasks:
• Loading paper
• Clearing jams
• Replacing dry ink (toner)
• Replacing drum cartridge
• Making copies
• Caring for your copier/printer
When you complete these activities, you are encouraged to consult the
DocuColor 4 Copier/Printer User Guide for additional information.
Getting to Know Your Product
QuickStart Practice Guide
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Activity 1: Loading paper
You will need a ream of paper for this activity.
Loading paper in the paper trays
Demonstrate the steps as you describe them.
You may have three paper trays. To load paper in a paper tray:
1. Face the DocuColor 4 Copier/Printer so that you are directly in front of the paper tray.
2. See Figure 1. Open the tray by pulling it straight out.
3. Press down on the metal plate until it latches.
4. Take the paper out of the wrapper.
5. See Figure 2. Move the paper guides toward the outer edges of the paper drawer.
6. Place the stack of paper in the drawer with the corners under the fluke at the front right side. Add paper up to the Max line. Straighten the paper stack so the edges are even.
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Figure 1
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Figure 2
7. See Figure 3. Set the rear paper guide to the length of the paper.
8. Set the side paper guide to the width of the paper.
Note: Align the “t” mark on the side paper guide with the appropriate paper size mark on the tray. If the side guide is out of position, automatic paper size detection will not work.
9. Close the tray by pushing it completely into the copier/printer.
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Figure 3
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Getting to Know Your Product
QuickStart Practice Guide
Loading paper in the bypass tray
Demonstrate how to open the bypass tray and load paper.
1. See Figure 4. Open the bypass tray by swinging the door down.
2. Ensure the guide at the front of the tray is flipped up unless 13 x 19 in. (330 x 483 mm) paper is being used.
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Figure 4
3. See Figure 5. Set the paper guide to the width of the paper being loaded.
4. Load a stack of paper long edge feed and slide the paper into the copier/printer until it stops.
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Figure 5
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Getting to Know Your Product
QuickStart Practice Guide
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Activity 2: Clearing a jam
Clearing a jam in the Automatic Document
Feeder (ADF)
Note: The ADF is optional and may not be present on your DocuColor 4 Copier/Printer.
A jam in the ADF is indicated by a message on the display.
1. See Figure 6. Open the ADF left cover by lifting it to the left.
2. Remove the jammed document and all torn pieces of paper from the document feeder.
3. Slide the Document Guide away from the stack of documents and remove the documents from the document tray.
4. Raise the ADF and remove any paper from the document glass. Close the ADF.
5. Check the originals for damage. (Any damaged originals should be placed on the document glass for copying.)
6. Rearrange the stack of originals and place them in the document feeder input tray. Readjust the
Document Guide.
7. Press the Start button to continue making copies.
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Clearing a jam in a paper tray
Clear a jam in a paper tray by:
1. See Figure 8. Slowly pull the paper tray out until it stops.
2. Remove the jammed or creased paper. Be sure to remove all pieces of torn paper.
3. Remove the remaining stack of paper from the tray.
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Figure 6
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Figure 7
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Figure 8
Getting to Know Your Product
QuickStart Practice Guide
4. See Figure 9. Press down on the metal plate until it latches.
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5. See Figure 10. Reload the paper in the tray, being sure the paper is under the fluke at the front right side.
6. Slowly push the paper tray back into the copier/ printer as far as it will go.
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Figure 9
Figure 10
Clearing a jam in the bypass tray
Show how to clear a jam in the bypass tray:
1. See Figure 11. Pull the jammed paper out of the tray. Be sure no torn pieces of paper are left inside.
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Figure 11
Getting to Know Your Product
QuickStart Practice Guide
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Clearing a jam in the right side
Show how to open the lower right unit and remove the jammed paper.
1. See Figure 12. Remove all paper from the bypass tray.
2. Pull out the lower right unit as far as it will go.
3. See Figure 13. Lift up on the green handle to open the cover.
4. Turn the green knob to move the jammed paper.
5. Pull the paper out. Be sure no pieces of torn paper are left inside.
6. Lower the cover.
7. See Figure 14. Push the lower right unit back into the copier/printer.
8. Reload paper into the bypass tray.
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Figure 12
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Figure 13
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Figure 14
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Getting to Know Your Product
QuickStart Practice Guide
Clearing a jam in the fuser
!
WARNING: The fuser surface is very hot.
Do not touch the fuser or you may be burned.
Show how to clear a paper jam in the fuser.
1. See Figure 15. Pull out the lower left side unit as far as it will go.
2. Remove the jammed paper. Be sure no torn pieces of paper are left inside.
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!
Do not touch the white roller on the oil roll cartridge. The oil will stick to your skin.
3. Place two pieces of paper on a flat surface to set the oil roll cartridge on when you remove it.
4. See Figure 16. Remove the oil roll cartridge and set it aside.
5. Removed the jammed paper in the direction of the arrow. Be sure no torn pieces of paper are left inside the fuser area.
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Figure 15
Figure 16
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6. See Figure 17. Reinsert the oil roll cartridge.
7. Push the lower left unit firmly back into the copier/ printer.
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Figure 17
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Getting to Know Your Product
QuickStart Practice Guide
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Clearing a jam in the left side
Demonstrate how to open the top left cover and remove a paper jam.
1. See Figure 18. Open the top left cover by pulling the top to the left.
2. Remove the jammed paper. Be sure no torn pieces of paper remain inside the copier/printer.
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3. See Figure 19. Close the top left cover.
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Figure 18
Figure 19
Clearing a jam in the two tray module
Show how to clear a jam in the two tray module.
1. See Figure 20. Open the right cover of the two tray module.
2. Remove the jammed paper. Be sure no pieces of torn paper remain inside the copier/printer.
3. See Figure 21. Close the right cover of the 2-tray module.
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Figure 20
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Figure 21
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Getting to Know Your Product
QuickStart Practice Guide
Activity 3: Replacing consumables
Replacing the toner cartridges
Note: During the demonstration, do not remove the toner cartridge fully from the copier/printer. Toner may spill if the cartridge if fully removed.
Demonstrate how to replace a toner cartridge.
1. See Figure 22. Open the front cover of the copier/printer.
2. See Figure 23. If the cartridge to be replaced is not at the cartridge window, push the anti-rotation switch up to release the lock.
3. Turn the knob clockwise to rotate the toner cartridge turret until the desired color cartridge appears in the cartridge window.
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Figure 22
Figure 23
4. See Figure 24. Turn the cartridge handle counterclockwise to align the “l” mark on the cartridge with the unlocked symbol ( ) on the copier/ printer.
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Figure 24
Getting to Know Your Product
QuickStart Practice Guide
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5. See Figure 25. Pull the toner cartridge out of the copier/printer.
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6. See Figure 26. Remove the new toner cartridge from the package and shake several times.
7. With the arrow on the cartridge pointing up, insert the cartridge into the copier/printer as far as it will go.
8. See Figure 27. Turn the handle on the cartridge clockwise until the “l” mark on the cartridge aligns with the locked symbol ( ) on the copier/ printer.
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Figure 25
Figure 26
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Figure 27
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Getting to Know Your Product
QuickStart Practice Guide
Replacing the drum cartridge
Show how to remove and replace the drum cartridge.
1. See Figure 28. Turn the peach colored cover
“A” counterclockwise until the “l” mark on the cover aligns with the unlocked symbol ( ) on the copier/printer.
2. Turn the peach colored lever “B” counterclockwise until the lever aligns with the unlocked symbol ( ) on the copier/printer.
Cover “A”
1
Lever “B”
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Figure 28
3. See Figure 29. Place a hand in the peach colored hand hold and pull the drum cartridge partly out of the copier/printer.
4. Grasp the top handle and pull the cartridge fully out of the copier/printer.
5. Remove the new drum cartridge from the package and remove the protective paper cover.
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Figure 29
6. See Figure 30. Align the arrows on top of the cartridge with the rails and push the cartridge fully into the copier/printer.
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Figure 30
Getting to Know Your Product
QuickStart Practice Guide
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7. See Figure 31. Turn the peach colored lever “B” clockwise until the lever aligns with the locked symbol ( ) on the copier/printer.
8. Turn the peach colored cover “A” clockwise until the “l” mark on the cover aligns with the locked symbol ( ) on the copier/printer.
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Cover “A”
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Figure 31
Lever “B”
9. See Figure 32. Close the front cover of the copier/ printer.
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Replacing the fuser oil roll cartridge
Show how to remove and replace the fuser oil roll cartridge.
1. See Figure 33. Pull out the lower left side unit as far as it will go.
2. Place two pieces of paper on a flat surface to set the oil roll cartridge on when you remove it.
3. Remove the used fuser oil roll cartridge and set it aside.
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Figure 32
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Figure 33
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Getting to Know Your Product
QuickStart Practice Guide
4. See Figure 34. Remove the new fuser oil roll cartridge from the box.
5. Remove the cartridge from the clear plastic bag.
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!
WARNING: Do not touch the white oil roller. The oil will stick to your skin.
6. See Figure 35. Hold the fuser oil roll cartridge by the handle and remove the tape.
7. Pull the tab back and remove the plastic cover from the bottom of the cartridge.
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Figure 34
Figure 35
8. See Figure 36. Remove the two retaining pins from the ends of the cartridge.
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Figure 36
Getting to Know Your Product
QuickStart Practice Guide
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9. See Figure 37. Tilt the cartridge in toward the printer and aline the green label and arrow at the left end of the fuser oil cartridge with the green label on the housing.
10. Slide the cartridge straight down.
11. Rotate the cartridge down until it snaps into place.
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Figure 37
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12. See Figure 38. Close the lower left side unit.
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Figure 38
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Getting to Know Your Product
QuickStart Practice Guide
Activity 4: Making copies
The DocuColor 4 Copier/Printer allows you to select the color mode to produce copies that are the best quality.
See Figure 39. When the Original Type button is pressed, the color mode display appears.
1. Color - Text/Phto: This is the default setting and should be used when the original contains both text and photographs in color.
2. Color - PrintPhto:- Use this setting when you are copying printed photographs (catalogs, magazines, etc.) in color.
3. Color - Phtograph: Use for copying developed photographs or negative films (not printed photos) in color.
4. B/W - Text/Phto: This setting is for copying black and white documents containing both text and photographs.
5. B/W - Text: When the document being copied only contains black and white text, this mode should be used.
Choose, then press Select
Color - Text/Phto
Color - PrintPhto
Color - Phtograph
B/W - Text/Phto
B/W - Text
Figure 39
Making colored copies from the document glass
Note: Use the color test pattern supplied with the
DocuColor 4 Copier/Printer.
To make a single-sided copy from the document glass:
1. See Figure 40. Raise the document glass cover or ADF.
2. Place the 8.5 x 11 in. colored original face down and flush against the left rear corner of the document glass.
3. Lower the document glass cover or ADF.
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Figure 40
Getting to Know Your Product
QuickStart Practice Guide
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4. See Figure 41. Press the Copy button.
5. Under Paper Supply, select Auto.
6. Under Reduce/Enlarge, select Auto.
7. Press the Original Type button.
8. Press the s or t buttons to highlight Color -
Text/Phto on the display.
9. Press the Select button.
10. Press the Start button.
11. Your full color copy will be delivered to the output tray.
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Making black and white copies from the document glass
Note: Use the cover of the DocuColor 4 Product
Orientation Guide or other black and white original.
To make a black and white copy from the document glass:
1. See Figure 42. Raise the document glass cover or ADF.
2. Place the 8.5 x 11 in. original face down and flush against the upper left corner of the document glass.
3. Lower the document glass cover or ADF.
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Figure 41
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Figure 42
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4. See Figure 43. Press the Copy button.
5. Under Paper Supply, select Auto.
6. Under Reduce/Enlarge, select 100%.
7. Press the Original Type button.
8. Press the s or t buttons to select B/W - Text/
Phto in the display.
9. Press the Select button.
10. Press the 2 button.
11. Press the Start button.
12. Your black and white copies will be delivered to the output tray.
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Figure 43
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Getting to Know Your Product
QuickStart Practice Guide
Copying multiple originals
Note: The ADF is an option and may not be present on your copier/printer.
To make copies from a stack of originals, use the ADF:
1. Raise the ADF and remove the original from the document glass.
2. See Figure 44. Place the two copies from the previous activity face-up in the document feeder.
Orient the originals for long edge feed.
3. Slide the copies forward until the green light on the back cover of the ADF lights.
4. Adjust the edge guide to just touch the end of the paper.
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5. See Figure 45. Press the Copy button.
6. Under Paper Supply, select Auto.
7. Under Reduce/Enlarge, select Auto.
8. Press the Original Type button.
9. Press the s or t buttons to highlight B/W -
Text/Phto on the display.
10. Press the Select button.
11. Press the 2 button.
12. Press the Start button.
13. Two copies of the pages will be delivered to the output tray.
14. Press the Clear All button to restore the original settings.
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Figure 44
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Figure 45
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Getting to Know Your Product
QuickStart Practice Guide
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Making reductions and enlargements
1. See Figure 46. Open the ADF or document cover.
2. Place an original face down on the document glass. Orient the original for short edge feed.
3. Close the ADF or document cover.
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Figure 46
4. See Figure 47. Press the Copy button.
5. Under Paper Supply, select Auto.
6. Under Reduce/Enlarge, press the s or t buttons to select one of the standard enlargement or reduction ratios, between 64% and 200%.
7. Press the Original Type button.
8. Press the s or t buttons to highlight the desired color mode on the display.
9. Press the Select button.
10. Press the Start button.
11. A copy will be produced that is reduced or enlarged from the size of the original.
12. Press the Clear All button to restore the original settings.
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Figure 47
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Getting to Know Your Product
QuickStart Practice Guide
Troubleshooting: when something goes wrong
The DocuColor 4 Copier/Printer is designed to detect problems and display the corrective action on the LCD screen. Follow the instructions on the screen to solve the problem.
Refer to “Activity 2: Clearing a jam” on page 4 for detailed information on clearing paper jams.
If you need further instructions, refer to the Trouble Shooting section of the DocuColor 4 Copier/Printer Set-Up Guide.
Caring for your DocuColor 4 Copier/Printer
To produce the highest quality copies, your DocuColor 4 Copier/Printer should be kept clean. Perform the following simple steps at the start of each day.
1. See Figure 48. Clean the document glass with a clean lint-free cloth dampened with a small amount of Xerox Lens and Mirror Cleaner or a non-abrasive glass cleaner such as Windex or Glass Plus.
Figure 48
2. See Figure 49. Wipe the underside of the document glass cover with a clean lint-free cloth dampened with Xerox Film Remover.
Figure 49
Getting to Know Your Product
QuickStart Practice Guide
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Resources
For more information, refer to the following publications:
DocuColor 4 LP/CP User Guide
DocuColor 4 LP/CP System Administration Guide
DocuColor 4 LP/CP Set-Up Guide
Frequently asked questions
How long is the warm-up period?
How fast is the copier in full color mode?
How fast is the copier in black and white mode?
How do I select color copying mode?
What happens when I run out of one color dry ink (toner)?
What happens if I accidentally put the wrong color dry ink cartridge into the copier/ printer?
The DocuColor 4 Copier/Printer takes about 8 minutes after the power is switched on before it is ready to make copies.
About 4 full color copies per minute, depending on the paper size and feeding orientation of the paper.
Approximately 16 copies per minute using 8-1/2 x 11 in. or A3 paper being fed long edge first.
You don’t have to make any special selections for color copying. The copier defaults to full color setting. This means it will copy all colors present in the original, or automatically switch to black and white mode if the original does not contain colors.
The copier/printer gives you a warning message on the LCD screen to order more dry ink when a particular color dry ink is running low.
When the ink supply is exhausted, the copier/printer will not make copies in that color until the dry ink cartridge is replaced.
You can’t. Each dry ink cartridge is keyed so it will only insert into the proper color housing.
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Getting to Know Your Product
QuickStart Practice Guide
Customer Evaluation Questionnaire
Xerox Product:
Carrier Name: _____________________________________
Company Name: ____________________________________
Date: _________________
Participant Name: (optional): ________________________
To what extent do you agree with the following statements? (Check the appropriate box.) Make additional copies, as needed.
Please write in ink, if available. You may write comments on this evaluation if you wish. Please return at your earliest convenience.
SD
= 1, Strongly disagree
D
= 2, Disagree
N
= 3, Neither way
A. The Carrier
1.
Was prepared for the product orientation and organized.
SD
1
D
2
N
3
A
4
SA
5
o o o o o
2.
Displayed professional conduct.
3.
Communicated the material in a clear and concise way.
4.
Addressed my expectations.
5.
Conducted an orientation that was easy to follow.
6.
Overall, was effective.
Additional comments: o o o o o o o o o o o o o o o o o o o o o o o o o
A
= 4, Agree
SA
= 5, Strongly agree
B. The Quick Start Guide
7.
The practice exercises were well organized in a meaningful sequence.
8.
Information was accurate.
9.
The illustrations were clear and understandable.
10. Overall, met my needs.
11. Amount of information
12. Level of difficulty
SD
1
D
2
N
3
A
4
SA
5
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
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