WELLS MANUFACTURING COMPANY

2 ERIK CIRCLE, P. O. Box 280

Verdi, NV 89439

Customer Service (775) 345-0444 Ext.502

fax: (775) 345-0569 www.wellsbloomfield.com

OPERATION MANUAL

FREE STANDING DRAWER WARMERS

MODELS

RW-1 thru RW-4 Standard

RW-1HD thru RW-3HD Heavy-Duty

RWN-1 thru RWN-3 Narrow

Includes

INSTALLATION and USE & CARE

041

Model RWN-2

Model RW-2HD

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or

MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any questions concerning installation, operation or maintenance of this equipment. p/n 303335 Rev. A M041 072502 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking equipment manufactured by WELLS MFG. CO. is warranted against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.

THIS WARRANTY IS THE COMPLETE AND ONLY WAR-

RANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT,

INCLUDING BUT NOT LIMITED TO, WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR ANY PARTICU-

LAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR

CONSEQUENTIAL DAMAGES IN CONNECTION WITH

WELLS MFG. CO. PRODUCTS. This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel. The prices charged by Wells Mfg. Co. for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the repair of defects without charge by a Wells Mfg. Co. factory authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises for non-portable models. Portable models (a device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are shown in the Service Policy and Procedure Guide. Wells Mfg. Co. authorized service agencies are located in principal cities. This warranty is valid in the

United States and Canada and void elsewhere. Please consult your classified telephone directory, your foodservice equipment dealer or write the Factory Service Department,

Wells Manufacturing Company, P.O. Box 280, Verdi, Nevada 89439, phone (775) 345-0444 or (888) 492-2782, for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE

ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over

load protectors, and/or fuse replacements are not

covered by this warranty unless warranted conditions

are the cause.

2. All problems due to operation at voltages or phase

other than specified on equipment nameplates are

not covered by this warranty.

Conversion to correct voltage and/or phase must be

the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements

and wiring diagrams supplied with the equipment are

not covered by this warranty.

4.

Replacement of items subject to normal wear, to

include such items as knobs, light bulbs; and, normal

maintenance functions including adjustments of

thermostats, adjustment of micro switches and

replacement of fuses and indicating lights are not

covered by warranty.

5.

Damage to electrical cords and/or plug due to exposure to excessive heat are not covered by this warranty.

6.

Full use, care, and maintenance instructions supplied with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those

miscellaneous adjustments noted are customer

responsibility. Proper attention to preventative

maintenance and scheduled maintenance procedures

will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an

Authorized Service Agency or one of its sub-service

agencies.

8.

All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.

9.

All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this

warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to

perform service are not covered by warranty. This

includes institutional and correctional facilities.

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1.

VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2.

FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3.

CONCEALED LOSS OR DAMAGE: if damage is

unnoticed until the merchandise is unpacked, notify the

transportation company or carrier immediately, and file

“CONCEALED DAMAGE” claim with them. This

should be done within fifteen (15) days from the date

the delivery was made to you. Be sure to retain the

container for inspection.

Wells Manufacturing cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim. xi

TABLE OF CONTENTS

WARRANTY xi

SPECIFICATIONS 1

FEATURES & OPERATING CONTROLS 2

PRECAUTIONS & GENERAL INFORMATION 3

AGENCY LISTING INFORMATION 3

INSTALLATION 4

OPERATION 6

CLEANING INSTRUCTIONS 8

TROUBLESHOOTING SUGGESTIONS 9

MAINTENANCE INSTRUCTIONS 10

PARTS & SERVICE 11

CUSTOMER SERVICE DATA 11

INTRODUCTION

Thank You for purchasing this Wells Manufacturing Co. appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODELS

RW-1 RW-1HD

RWN-1

RW-2 RW-2HD

RWN-2

RW-3 RW-3HD

RWN-3

RW-4

VOLTS

50/60 Hz 1ø

120 VAC

208 VAC

240 VAC

120 VAC

208 VAC

240 VAC

120 VAC

208 VAC

240 VAC

120 VAC

WATTS

450 W

338 W

450 W

900 W

676 W

900 W

1,350 W

1,014 W

1,350 W

1,800 W

AMPS

3.8

1.6

1.9

7.5

3.3

3.8

11.3

4.9

5.6

15.0

POWER CORD

NEMA 5-15P

NEMA 6-15P

NEMA 6-15P

NEMA 5-15P

NEMA 6-15P

NEMA 6-15P

NEMA 5-15P

NEMA 6-15P

NEMA 6-15P

NEMA 5-15P

NOTE: Units with "T" in suffix (e.g. RWT-1HD) are built with the optional thermometer, and are electrically identical to units without a "T".

1

FEATURES & OPERATING CONTROLS (continued)

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is intended to prepare food for human consumption.

No other use is recommended or authorized by the manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and follow all included cleaning instructions and schedules to ensure the safety of the food product.

Disconnect this appliance from electrical power before performing any maintenance or servicing.

DO NOT submerge this appliance in water. This appliance is not jet stream approved. Do not direct water jet or steam jet at this appliance, or at any control panel or wiring. Do not splash or pour water on, in or over any controls, control panel or wiring. Do not wash floor around this appliance with water or steam jet.

Exposed surfaces of this appliance can be hot to the touch and may cause burns.

Heating element will be very hot when in use. Contact may cause serious burns.

The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and/or adjustment procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a qualified technician.

This manual is considered to be a permanent part of the appliance.

This manual and all supplied instructions, diagrams, schematics, parts breakdown illustrations, notices and labels must remain with the appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this appliance has American sizes on all hardware.

WARNING:

Electric

Shock hazard

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.

DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

CAUTION:

Risk of

Damage

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance will result if these instructions are not followed.

CAUTION:

Hot Surface

Exposed surfaces can be hot to the touch and may cause burns.

AGENCY LISTING INFORMATION

This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplied Installation Instructions and maintained according to the instructions in this manual.

Models with optional built-in thermometer are NSF approved for potentially hazardous foods.

This appliance is

U

Listed under UL File E6070 for 120V, 208V and

240V.

This appliance is

V

Listed under UL File E6070 for 120V, 208V and

240V.

STD 4

E6070

E6070

3

INSTALLATION

NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation.

Refer to SHIPPING DAMAGE

CLAIM PROCEDURE on the inside front cover of this manual.

WARNING:

Risk of personal injury

Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical and plumbing codes. Failure can result in personal injury and property damage.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all protective plastic film, packing materials and accessories from the

Appliance before connecting electrical power or otherwise performing any installation procedure.

Carefully read all instructions in this manual and the Installation

Instruction Sheet packed with the appliance before starting any installation.

Read and understand all labels and diagrams attached to the appliance.

Carefully account for all components and accessories before discarding packing materials. Store all accessories in a convenient place for later use.

COMPONENTS

1 - 4 ea. DRAWERS (qty. depends on model)

1 - 4 ea. HUMITROL RACKS (if ordered with unit)

SETUP

Setup the appliance only on a firm, level, non-combustible surface.

Verify local codes for requirements. Concrete, tile, terrazzo or metal surfaces are recommended. Metal over combustible material may not meet code for non-combustible surfaces.

Install adjustable legs or optional casters, one on each corner of the appliance, in the holes provided.

Verify that the unit sits firmly ON ALL FOUR LEGS. With a spirit level, check that the appliance is level front-to-back and side-to-side. With the adjustable legs, adjust as required to level the appliance. All four legs must be adjusted to firmly contact the floor in order to prevent tipping.

If drawers were removed during installation, install drawer(s) in unit:

a. Check the roller catch inside the cabinet. The spring-loaded

roller arm must be extended.

b. With the front of the drawer assembly tipped downward,

engage the roller on the drawer with the cabinet drawer slide.

c. Raise the drawer to the horizontal position until the drawer-

mounted slide engages the dual roller assembly on the cabinet.

d. Slide the drawer in until the catch engages. The drawer should

remain tightly closed.

e. Slide the drawer out. The drawer stop should prevent the

drawer from coming all of the way out.

f. Install drawer insert pans.

Avoid storing flammable or combustible materials in, on or near the appliance.

4

ELECTRICAL

Refer to electrical specifications on page 1. Circuit must meet or exceed the amperage and wattage requirements listed.

120 Volt units require a properly grounded NEMA 5-15R receptacle:

208/240 Volt units require a properly grounded NEMA 6-15R receptacle:

INSTALLATION (continued)

WARNING:

Electric

Shock hazard

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.

DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

CAUTION:

Risk of

Damage

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance will result if these instructions are not followed.

CAUTION:

Electrical Shock

Hazard

The ground prong of the power cord is part of a system designed to protect you from electric shock in the event of internal damage.

DO NOT cut off the large round ground prong, or twist a blade to fit an existing receptacle.

IMPORTANT:

Contact a licensed electrician to install and connect electrical power to the appliance.

IMPORTANT:

Damage due to being connected to the wrong voltage or phase is NOT covered by warranty.

5

OPERATION

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns.

NOTE:

The chart below is intended as a guide ONLY. Your own experience with this appliance, type of foods and method of operation will enable you to determine the temperature control and air vent settings best suited to your operation.

HEATING OPTIONS

1. Moist heat with Humitrol Rack:

a. MOIST operation prevents food from drying out as heat is

applied to the warming chamber.

b. To set for MOIST operation, remove the Humitrol Rack from

bottom of drawer insert pan and carefully pour approximately

2 quarts of water (½” depth) into the pan. Reinstall rack.

c. When the drawer is closed, the Humitrol Rack allows water

vapor to rise through the stored product in the drawer. The

Humitrol Rack also decreases the sloshing effect of the water

in the pan when the drawer is opened.

d. Place the food directly on the rack. The rack is designed to

support the food off of the steam vents, where water droplets

may form.

e. Check the water level in the pan periodically, and add water

when necessary.

f. Set the front air vent between fully closed and half-open.

Actual setting will depend upon the type and amount of product

stored in the drawer, the temperature setting, and the

frequency with which the drawer is opened.

2. Moist heat with pans:

a. This Wells warmer is designed to accommodate any

combination of standard-size, steam table pans.

b. Place a small amount of water in drawer pan. Place the steam

table pans in the drawer pan.

c. Check the water level in the pan periodically, and add water

when necessary.

3. Dry heat:

a. For some applications, you may want to store previously

prepared foods in a dry-heat environment. To do so, place the

food directly into the empty (i.e. no water) drawer pan.

OPERATING CHART FOR DRAWER WARMERS

PRODUCT RECOMMENDED TYPE CONTROL AIR VENT

TYPE STORAGE TEMP. OF HEAT SETTING SETTING

Hard Rolls 160-185ºF Dry 7-8 Full Open

Soft Rolls 150-175ºF Moist 6-7 Open - ½

Vegetables 175-185ºF Moist 7-8 Open - ½

Meats 165-185ºF Dry 6-8 Full Open

Fish 165-185ºF Moist 6-8 Closed

Casseroles 150-175ºF Dry 6-7 Full Open

Pies, Desserts 160-185ºF Dry 6-7 Full Open

<

6

OPERATION (continued)

OPERATION

1. Determine the type of food to be warmed.

2. Refer to the chart on page 6 to determine the type of heat required.

3. Set the air vent control for the type of heat, and rotate the

thermostat knob to the temperature setting desired.

4. Allow warmer to pre-heat for approximately 30 minutes before use. burns.

CAUTION:

Hot Surface

Exposed surfaces can be hot to the touch and may cause

CAUTION:

DO’S and DON’TS

1. DO Always use a drawer pan.

Electrical Shock

Hazard

DO NOT Place food directly into the warmer cavity.

2. DO Check water level in moist-operation warmer

frequently during use.

DO NOT splash or pour water onto control panel or wiring.

DO Use a Humitrol Rack or Insets to hold food for moist

operation.

IMPORTANT:

DO NOT place food directly into the warmer cavity.

3. DO Use warm water to add to the pan during moist

operation.

condensation on the inside of the warmer cavity.

4. DO For heavy product (potatoes, etc.) use heavy-duty

warmer (RW-1HD, for example).

Always use a drawer pan.

DO NOT Put ice into a warmer pan. Ice in the pan will cause

DO NOT put ice into a warmer pan. Ice in the pan will cause condensation on the inside of

DO NOT Use regular-duty warmers for heavy produce. the warmer cavity.

Damage caused by this type of condensation is NOT covered by warranty.

7

CLEANING INSTRUCTIONS

CAUTION:

ELECTRIC SHOCK

HAZARD

Disconnect appliance from electric power before cleaning.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns.

Allow appliance to cool before cleaning.

PRECAUTIONS: Turn control knob to OFF.

Allow drawers to cool before proceeding.

Remove drawer pans and Humitrol racks.

FREQUENCY: Minimum -Daily

TOOLS: Warm water and mild detergent

Clean cloth or sponge

1. Remove drawers from warmer:

a. Pull warmer drawer out until fully extended.

b. Slide finger along left and right slide rail until you reach the

latches (located at the front end of the cabinet-mounted rails)

Press down on both left and right latch.

c. Pull drawer away from warmer.

2. Clean drawers, drawer pans, Humitrol Racks and/or insets with

warm water and mild detergent.

Rinse all components thoroughly with clear water.

Dry all components prior to reinstalling them in warmer.

3. Sweep crumbs and other debris from warmer cavity.

4. Clean the outside of the unit by wiping with a clean cloth or

sponge, warm water and mild detergent. Dry with a clean cloth,

then wipe with a polish formulated for stainless steel.

5. It is important to keep the slide rails clear and free from debris.

Periodic cleaning of the slide rails and other adjoining parts is

necessary to assure smooth drawer operation.

6. Check drawer rollers. Be sure they roll freely and that the slide

rails are free from debris.

7. Be sure cabinet-mounted drawer catch roller is “up”, then re-

install drawers.

8

SYMPTOM

No lights or heat

(all drawers)

No heat (one drawer)

Food dries out

Food gets soggy

Drawer falls open

Drawer falls out when opened

TROUBLESHOOTING SUGGESTIONS

POSSIBLE CAUSE

Warmer unplugged

SUGGESTED REMEDY

Plug warmer into appropriate receptacle

Circuit breaker off or tripped

Internal damage

Reset circuit breaker

Contact an Authorized Wells

Service Agency for repairs.

Set for desired temperature. Temperature control not set

Internal damage Contact an Authorized Wells

Service Agency for repairs.

Humidity control (air vent) not set OPEN air vent for dry operation.

CLOSE air vent for moist operation.

Water in pan evaporated or low Add water to pan.

Food contacting water

Water level too high

Use a Humitrol Rack

Water should be no more than

1/2" deep

Humidity control (air vent) not set OPEN air vent for dry operation.

CLOSE air vent for moist operation.

Catch roller not extended before closing drawer

Drawer catch damaged

Drawer stop dirty

Drawer stop damaged

Be sure catch roller is extended before installing drawer.

Contact an Authorized Wells

Service Agency for repairs.

Clean and lubricate drawer stop

Contact an Authorized Wells

Service Agency for repairs.

9

MAINTENANCE INSTRUCTIONS (continued)

CAUTION:

ELECTRIC SHOCK

HAZARD

Disconnect appliance from electric power before cleaning.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot to the touch and may cause burns.

Allow appliance to cool before cleaning.

ADJUSTMENTS AND LUBRICATION

PRECAUTIONS: Turn control knob to OFF. Unplug warmer

Allow drawers to cool before proceeding.

Remove drawer pans and Humitrol racks

FREQUENCY: Minimum - monthly. Every 2 weeks recommended.

TOOLS: Screwdrivers, Phillips (+) and flat blade (-).

Nut drivers, 3/8” and 7/16”.

Food-grade lubricant.

1. Check slides on cabinet and drawers for cleanliness.

2. Check all rollers on cabinet and drawers for cleanliness and

tightness. Lubricate.

3. Check cabinet drawer stops for operation. Non-spring stops must

rotate freely. Spring-type stops must “snap” down positively.

Clean and adjust as required.

4. Check cabinet heating element fasteners for tightness.

5. Check all cabinet drawer catches for tightness and operation.

Lubricate. Be certain roller is “out” before attempting to install

drawer.

6. Check cabinet thermobulbs for condition. Thermobulbs must be

securely mounted in the appropriate holder. Arrange repairs for

damaged thermobulbs.

7. Check drawer faceplate and handle fasteners for tightness.

8. Check drawer catch clip for tightness.

9. For drawers equipped with gaskets, examine condition of gasket.

Arrange repairs for torn or damaged gaskets.

10. Reinstall drawers and check for proper operation.

Procedure is complete.

10

DESCRIPTION PART NO.

HUMITROL RACK 20624

PAN, STAINLESS (ALL EXCEPT RWN) 21488

PAN, STAINLESS (RWN ONLY) 22228

LEG KIT, 4" PLASTIC (SET OF 4) 20314

LEG KIT, 4" METAL (SET OF 4) 20563

LEG KIT, 6" METAL (SET OF 4) 21607

CASTER KIT 10" HIGH (SET OF 4) 21034

CASTER KIT 3-1/2" HIGH (SET OF 4) 21947

CASTER KIT 2-1/4" HIGH (SET OF 4) 22025

PARTS & SERVICE

IMPORTANT: Use only factory authorized service parts and replacement

filters.

For factory authorized service, or to order factory authorized replacement parts, contact your Wells authorized service agency, or call:

Wells Manufacturing Co.

2 Erik Circle

P. O. Box 280

Verdi, NV 89439 phone: (775) 345-0444 fax: (888) 492-2783

(Service Parts Dept.)

Service Parts Department can supply you with the name and telephone number of the WELLS

AUTHORIZED SERVICE

AGENCY nearest you.

CUSTOMER SERVICE DATA

please have this information available if calling for service

RESTAURANT _____________________________ LOCATION _____________

INSTALLATION DATE ________________________ TECHNICIAN ___________

SERVICE COMPANY ________________________________________________

ADDRESS ___________________________ STATE ______ ZIP__________

TELEPHONE NUMBER (_____)_____-_________

EQUIPMENT MODEL NO. _______________

EQUIPMENT SERIAL NO. _______________

VOLTAGE: (check one) 120 208 240

11

Wells Manufacturing proudly supports CFESA

Commercial Food Equipment Service Association

WELLS MANUFACTURING COMPANY

DIVISION OF CARRIER REFRIGERATION

2 ERIK CIRCLE, P. O. Box 280

Verdi, NV 89439

Customer Service (775) 345-0444 Ext.502

fax: (775) 345-0569 www.wellsbloomfield.com