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HP Deskjet 5400 series
User's guide
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-
Packard, except as allowed under copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Acknowledgements
Microsoft, MS, MS-DOS, and
Windows are registered trademarks of
Microsoft Corporation.
TrueType is a U.S. trademark of
Apple Computer, Inc.
Adobe, AdobeRGB, and Acrobat are trademarks of Adobe Systems
Incorporated.
Copyright 2005 Hewlett-Packard
Development Company, L.P.
Terms and conventions
The following terms and conventions are used in this user's guide.
Terms
The HP Deskjet printer is also referred to as the HP printer or printer.
Cautions and warnings
A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:
Caution
Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.
A Warning indicates possible harm to you or to others. For example:
Warning
Keep both new and used print cartridges out of the reach of children.
Accessibility
Your HP printer provides a number of features that make it accessible for people with disabilities.
Visual
The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers,
Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys,
ToggleKeys, FilterKeys, and
MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
Contents
User's guide 1
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HP Deskjet 5400 series
Contents
User's guide 3
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1
Welcome
To find an answer to a question, select one of the following topics:
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Print photos from a digital camera
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HP Deskjet 5400 series
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Special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:
●
Borderless printing: Use the entire page surface when printing photos and
brochures with the borderless printing feature.
● Six-ink upgradeable printing: Enhance photo printing with a
(purchased separately).
● Ink-backup mode: Use
ink-backup mode to continue printing with one print
cartridge when the other print cartridge has run out of ink.
● Printing from a digital camera: Print photos directly from a digital camera using
● Panoramic printing: Print panoramic photos
or
● Real Life technologies:
HP Real Life technologies make it easy for you to get
better photos. Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included.
● HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last. HP Vivera Inks are specially-formulated and scientifically tested for quality, purity and fade resistance.
User's guide 5
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Get started
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Printer features
The printer has several features to make printing easier and more efficient.
1
2
3
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1
2
HP Deskjet 5400 series
1
Buttons and lights
Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer.
1 Power button and light
2 Print Cancel button
3 Resume button and light
4 PictBridge lights
Power button and light
Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button.
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Chapter 3
1 Power button
The Power light flashes when the printer is processing.
Caution
Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off might cause printer failure.
Print Cancel and Resume buttons
The printer also has a Print Cancel button and a Resume button and light.
8
1 Print Cancel button
2 Resume button and light
Pressing the Print Cancel button cancels the current print job.
The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.
HP Deskjet 5400 series
PictBridge lights
Plug a PictBridge-enabled camera into the printer PictBridge port using a digital camera USB cable to print digital photographs.
1 Connection light
2 Error light
When the camera is connected correctly, the green Connection light is illuminated.
The printer Power light flashes and the Connection light remains lit solid when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the amber Error light flashes.
Paper trays
For information about the paper trays, select one of these topics.
Unfold the paper trays
Follow these steps to unfold the paper trays:
1.
Lower the In tray.
2.
Lower the Out tray.
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Chapter 3
3.
Pull out the Out-tray extension.
In tray
The In tray holds paper or other media.
10
1 In tray
Paper guide
Print on different sizes of media by sliding the paper guide to the right or to the left.
HP Deskjet 5400 series
Out tray
Printed pages are deposited in the Out tray.
1 Out tray
Raise the Out tray to load paper or other media. Lower the Out tray before printing.
To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. If you are printing in the FastDraft mode, unfold the Out-tray extension stop.
User's guide
1 Out-tray extension
2 Out-tray extension stop
11
Chapter 3
Fold the paper trays
Follow these steps to fold the paper trays:
1.
Remove paper or other media from the paper trays.
2.
If the Out-tray extension stop is raised, lower it and then push it into the Out-tray extension.
3.
Push the Out-tray extension into the Out tray.
4.
Raise the Out tray.
5.
Raise the In tray.
12 HP Deskjet 5400 series
Print cartridges
Three print cartridges can be used with the printer.
1 Black print cartridge
2 Tri-color print cartridge
3 Photo print cartridge
Use print cartridges
The print cartridges can be used in the following ways:
● Everyday printing: Use the black and tri-color print cartridges for everyday print jobs.
● Quality color photos: For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and install a photo print cartridge. The photo print cartridge, in combination with the tri-color print cartridge, provides you with virtually grain-free photos.
Replace print cartridges
When buying print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
● Selection number label: Look at the label on the print cartridge that you are replacing.
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Chapter 3
1 Selection number label
● Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.
● Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer
Toolbox , click the Estimated Ink Level tab,
and then click the Print Cartridge Information button.
If a print cartridge runs out of ink, the printer can operate in
For information about installing a replacement print cartridge, see the
print cartridge installation page.
Ink-backup mode
Use the ink-backup mode to operate the printer with only one print cartridge. The inkbackup mode is initiated when a print cartridge is removed from the print cartridge cradle.
Ink-backup mode output
Printing in ink-backup mode slows the printer and affects the quality of printouts.
Installed print cartridge
Result
Black print cartridge Colors print as grayscale.
Tri-color print cartridge Colors print but black is grayed and is not a true black.
Photo print cartridge Colors print as grayscale.
Note
HP does not recommend using the photo print cartridge for ink-backup mode.
Exit ink-backup mode
Install two print cartridges in the printer to exit ink-backup mode.
For instructions about installing a print cartridge, see the print cartridge installation
page.
14 HP Deskjet 5400 series
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Connect to the printer
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USB
The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable.
For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.
Note
A USB cable might not be packaged with your printer.
Networking
The printer can be connected to a network through a networked computer or by using an HP Jetdirect Print Server.
Connect through a networked computer
The printer can be connected directly to a computer on a network and then shared with other computers on the network.
For instructions about sharing the printer on a network, use the printer software CD and follow the onscreen network setup instructions.
Use an HP Jetdirect print server
The printer can be connected to a network by using an HP Jetdirect print server.
For instructions about using an HP Jetdirect print server, see the printer software CD and the documentation that came with the print server.
Note
HP Jetdirect print servers are not available in all countries/regions.
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Print photos
The printer software offers several features that make printing digital photos easier and improve photo quality.
Learn how to perform the following tasks:
● Print a
● Print a photo with a
● Use
to touch up photos.
● Use the
photo print cartridge for great colors and virtually grain-free photos.
● Get the best combination of speed and quality by using
● Achieve the highest printing resolution with
●
Improve printed colors with advanced color settings .
● Print an
Exif Print-formatted photo if you have Exif Print-enabled software.
● Prevent photo paper from curling by following the
photo paper storage and handling guidelines .
●
Use HP Everyday Photo Paper to save money and ink
when printing photos.
Print borderless photos
Use borderless printing to print to the edges of certain paper types and to print on a range of paper sizes—from 4 x 6 inch photo paper to a 210 x 594 mm (8.5 x 23.4
inch) custom photo size.
Guidelines
● For high-quality results, use a
photo print cartridge in combination with the tri-
color print cartridge.
● Do not print borderless photos in
. Always have two print cartridges installed in the printer.
● Open the file in a software program such as HP Image Zone or Adobe Photoshop and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo.
● For maximum fade resistance, use HP Premium Plus Photo Paper.
● Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the
photo paper storage instructions
.
● Do not exceed the In tray capacity: 30 sheets of photo paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Verify that the photo paper is flat.
4.
Place the photo paper in the In tray, with the side to be printed on facing down.
If you are using photo paper with a tear-off tab, verify that the tab is pointing away from the printer.
5.
Slide the paper guide firmly against the edge of the paper.
HP Deskjet 5400 series
1 Small photos
2 Large photos
Note
Some panoramic paper sizes might extend beyond the edge of the
In tray.
6.
Lower the Out tray.
Note
If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions.
1.
Open the photo in an application that allows editing, such as HP Image Zone or
Adobe Photoshop.
2.
Open the
Printer Properties dialog box.
3.
Click the Printing Shortcuts tab.
4.
In the What do you want to do? drop-down list, click Photo Printing-
borderless, and then select the following options:
– Print Quality: Normal or Best
Note
For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print Quality drop-down list.
– Paper Type: An appropriate photo paper type
– Paper Size: An appropriate borderless photo paper size
– Orientation: Portrait or Landscape
5.
Set the HP Real Life technologies as appropriate.
6.
Click OK to print the photo.
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If you printed on photo paper with a tear-off tab, remove the tab to make the document completely borderless.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Print photos with a border
Follow these instructions to print photos with a white border.
Guidelines
● For high-quality results, use a
photo print cartridge in combination with the tri-
color print cartridge.
● For maximum fade resistance, use HP Premium Plus Photo Paper.
● Open the file in a software program such as HP Image Zone or Adobe Photoshop and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo.
● Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the
photo paper storage instructions
.
● Do not exceed the In tray capacity: 30 sheets of photo paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Verify that the photo paper is flat.
4.
Place the photo paper in the In tray with the side to be printed on facing down.
5.
Slide the paper guide firmly against the edge of the paper stack.
1 Small photos
18 HP Deskjet 5400 series
2 Large photos
6.
Lower the Out tray.
Note
If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions.
1.
Open the photo in an application that allows editing, such as HP Image Zone or
Adobe Photoshop.
2.
Open the
Printer Properties dialog box.
3.
Click the Printing Shortcuts tab.
4.
In the What do you want to do? drop-down list, click Photo printing-with white
borders, and then select the following options:
– Print Quality: Normal or Best
Note
For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print Quality drop-down list.
– Paper Type: An appropriate photo paper type
– Paper Size: An appropriate photo paper size
– Orientation: Portrait or Landscape
5.
Set the HP Real Life technologies as appropriate.
6.
Click OK to print the photo.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
HP Real Life technologies
HP Real Life technologies make it easy for you to get better photos. Automatic redeye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included.
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Open HP Real Life technologies
Follow these steps to open the HP Real Life technologies dialog box:
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then click the Real Life Digital Photography button.
Use HP Real Life technologies
Use the HP Real Life technologies dialog box to set these options:
1.
Automatic Red-Eye Removal: Click On to automatically remove or reduce redeye in the photo.
2.
Photo Brightening: Automatically enhance colors and contrast for washed-out photos. Click Automatic to allow the printer software to intelligently brighten your photo, focusing only on areas that need adjustment.
3.
Adaptive Lighting: Adjust the exposure in dark areas of photos to bring out detail. Click Automatic to allow the printer software to balance lightness and darkness automatically.
4.
SmartFocus: Enhance the image quality and clarity of low resolution images such as those downloaded from the Internet. Click On to allow the printer software to sharpen details in the image automatically.
5.
Sharpness: Adjust the image sharpness to your preference. Click Automatic to allow the printer software to set the level of sharpening for the image automatically.
6.
Smoothing: Soften an image. Click Automatic to allow the printer software to set the level of smoothing for the image automatically.
Note
If you installed the HP Image Zone software, you can use it to edit and further enhance digital photos.
Photo print cartridge
The photo print cartridge, when used in conjunction with the tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper.
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The photo print cartridge can be purchased separately if it is not included with your printer.
HP Deskjet 5400 series
Install the photo print cartridge
To install the photo print cartridge, remove the black print cartridge from the printer, and then
install the photo print cartridge in the right side of the print cartridge cradle.
Note
To protect a print cartridge when it is not in the printer, follow these storage
Use the photo print cartridge
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click either Photo Printing-
borderless or Photo Printing-with white borders.
4.
In the Print Quality drop-down list, click Normal or Best.
Note
For maximum dpi quality, on the Paper/Quality tab, click
Maximum dpi in the Print Quality drop-down list.
5.
In the Paper Type drop-down list, click the appropriate photo paper type.
6.
Select any other print settings that you want, and then click OK.
Store the photo print cartridge
Follow these guidelines when storing the photo print cartridge.
PhotoREt
PhotoREt offers the best combination of print speed and quality for your image.
Follow these steps to print with PhotoREt technology:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab or the Paper/Quality tab.
3.
Click Best in the Print Quality drop-down list.
4.
Select any other print settings that you want, and then click OK.
Maximum dpi
The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch (dpi) printing.
The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When
4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi).
is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the printer.
Note
Using maximum dpi increases the printing time and requires a large amount of disk space.
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Chapter 5
Follow these steps to print in the 4800 x 1200 optimized dpi mode:
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab.
3.
In the Type is drop-down list, click More, and then select the appropriate photo paper type.
4.
In the Print Quality drop-down list, click Maximum dpi.
5.
Select any other print settings that you want, and then click OK.
Note
Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo.
Advanced color settings
Use the Advanced color settings dialog box to adjust how printed colors appear in your photos.
Adjusting these settings causes the printed colors to differ from the colors that appear on your computer monitor.
To specify advanced color settings, follow these steps:
1.
Open the
Printer Properties dialog box.
2.
Click the Color tab, and then click the Advanced Color Settings button.
The Advanced Color Settings dialog box appears.
3.
Adjust the Brightness, Saturation, and Color Tone to affect how overall colors are printed.
Note
When you adjust color settings, the changes are reflected in the
Preview box.
4.
After specifying the color settings, click OK.
5.
Select any other print settings that you want, and then click OK.
Exif Print
Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photos. When a photo is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The HP Deskjet printer software then uses this information to automatically perform image-specific enhancements to create outstanding photos.
To print Exif Print-enhanced photos, you must have the following items:
● A digital camera that supports Exif Print
● Exif Print-enabled photo software
Follow these steps to print Exif Print-enhanced photos:
1.
Open the photo in an application that allows editing, such as HP Image Zone or
Adobe Photoshop.
2.
Open the
Printer Properties dialog box.
3.
Click the Paper/Quality tab.
22 HP Deskjet 5400 series
4.
In the Type is drop-down list, click More, and then select the appropriate photo paper type.
5.
In the Print Quality drop-down list, click Normal, Best, or Maximum dpi.
6.
Select any other print settings that you want, and then click OK.
The printer software automatically optimizes the printed image.
Store and handle photo paper
Follow these instructions to maintain the quality of HP brand photo paper.
Storage
● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flat surface in a cool place.
● When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag.
● Do not leave unused photo paper in the paper tray. The paper might start to curl, which can reduce the quality of your photos.
Handling
● Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality.
● If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper by putting it in the storage bag, and then gently bending it in the opposite direction of the curl until the paper lies flat.
Photo paper should be flat before it is printed on.
Save money when printing photos
To save money and ink when printing photos, use HP Everyday Photo Paper and set
to Normal.
HP Everyday Photo Paper is designed to create quality photos with less ink.
Note
For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or
Other photo projects
The HP Image Zone software coordinates the functions of HP imaging devices: scanners, cameras, printers, and all-in-one devices. Depending on the devices you have installed and their capabilities, you can quickly and easily organize, edit, and share digital images.
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Chapter 5
Organize, edit, and share digital images in creative ways
If you performed the default typical installation of the printer software, you also installed the HP Image Zone software. HP Image Zone lets you easily:
● Print photos and digital images
● Transfer images from a camera or memory card
● View images as a slide show
● Edit images
● Create photo album pages and flyers
● Share photos with friends and family
Share photos with friends and family
If you performed the default typical installation of the printer software, you also installed the HP Image Zone software. If you have installed HP Image Zone, see the
HP Image Zone help to learn about how you can use the software to easily select and share images by e-mail without the use of large file attachments.
24 HP Deskjet 5400 series
6
Print photos from a digital camera
Learn how to print photos directly from a digital camera.
●
●
About PictBridge
With a PictBridge-enabled camera, you do not need a computer to print digital photographs. Just plug the camera into the printer's PictBridge port.
Note
Do not plug other USB devices into the PictBridge port.
Note
When two PictBridge devices communicate, they provide only the services that they have in common. For example, some cameras might allow photos formatted as either TIFFs or JPEGs to be printed over a PictBridge connection, but, since the printer does not support TIFFs over a PictBridge connection, only JPEGs can be printed.
When a camera is connected to the PictBridge port, the default printer settings will print a 4 x 6 inch borderless photo with portrait orientation. For detailed information on printing from the camera, consult the documentation that came with your camera.
PictBridge printing
In order to print photos directly from a digital camera, you need the following items:
● A PictBridge-compatible camera
● A digital camera USB cable
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Chapter 6
Check the documentation that came with your camera to ensure that your camera supports PictBridge.
Follow these steps to print photos from a PictBridge-compatible camera:
1.
Load photo paper into the printer.
For instructions about loading photo paper, click one of the following options:
–
–
2.
Connect your camera to the PictBridge port on the front of the printer using the
USB cable supplied with your camera.
3.
Turn on your camera, and then set it to PictBridge mode.
If you do not know how to set the camera to PictBridge mode, see the documentation that came with the camera.
Note
When the camera is connected correctly, the Connection light is illuminated. The Connection light blinks green when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the Error light flashes.
26
1 Connection light
2 Error light
After you successfully connect the camera to the printer, you can print your photos.
Be sure the size of the paper loaded in the printer matches the setting on your camera. Refer to the documentation that came with your camera for detailed information on printing from the camera.
HP Deskjet 5400 series
7
Print other documents
Printing tips: Minimize your cost and effort while maximizing the quality of your printouts with
Printer software: Learn about the printer software
.
To print an e-mail, use the Printing Shortcuts tab.
Guidelines
Do not exceed the In tray capacity: 100 sheets of plain paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
4.
Slide the paper guide firmly against the edge of the paper stack.
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Chapter 7
5.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click General Everyday
Printing or Fast/Economical Printing, and then specify the following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4.
Click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Letters
To print a letter, use the Printing Shortcuts tab.
Guidelines
● Learn how to add a
●
For help printing on an envelope, see envelopes
.
● Do not exceed the In tray capacity: 100 sheets of paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place the paper in the In tray, pushing the paper into the printer until it stops.
Note
If you are using letterhead paper, verify that the letterhead is facing down and toward the interior of the printer.
4.
Slide the paper guide firmly against the edge of the paper stack.
28 HP Deskjet 5400 series
5.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Documents
To print a draft or final document, use the Printing Shortcuts tab.
Guidelines
● For draft documents, use
●
Save paper with two-sided printing .
● Learn how to add a
● Do not exceed the In tray capacity: 100 sheets of paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
4.
Slide the paper guide firmly against the edge of the paper stack.
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Chapter 7
1 Letter or A4 paper
2 Legal paper (extends over the edge of the In tray)
5.
Lower the Out tray.
1.
Open the
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click General Everyday
Printing, and then specify the following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4.
Select the following print settings:
–
–
if you want to print on both sides of the paper
5.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Envelopes
To print envelopes, use the Paper/Quality tab. You can print a single envelope or multiple envelopes.
30 HP Deskjet 5400 series
Guidelines
● Avoid using envelopes that have the following features:
– Clasps or windows
– Thick, irregular, or curled edges
– Shiny or embossed coatings
– Wrinkles, tears, or other damage
● Align the envelope edges before inserting the envelopes in the In tray.
● Do not exceed the In tray capacity: 10 envelopes.
Prepare to print
1.
Raise the Out tray, and then remove all paper from the In tray.
2.
Slide the paper guide all the way to the left.
3.
Place the envelopes in the In tray, as far to the right as possible.
The side to be printed on should face down and the flap should be on the left.
4.
Push the envelopes into the printer until they stop.
5.
Slide the paper guide firmly against the edge of the envelope stack.
6.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then select the following print settings:
– Size is: An appropriate envelope size
– Type is: Plain paper
3.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Brochures
To print a borderless brochure, use the Paper/Quality tab. To print a brochure with borders, use the Printing Shortcuts tab. For great results, use HP brochure paper.
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Chapter 7
Guidelines
● Do not print borderless documents in
. Always have two print cartridges installed in the printer.
● Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure.
● Do not exceed the In tray capacity: 20 sheets of brochure paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place brochure paper in the In tray, pushing the paper into the printer until it stops.
4.
Slide the paper guide firmly against the edge of the paper stack.
32
5.
Lower the Out tray.
Print borderless brochures
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate paper size
– Type is: Click More, and then select an appropriate brochure paper or other paper type.
Note
Not all paper sizes and types are available for borderless printing.
3.
Select the Borderless Printing check box.
4.
Set the print quality to Best.
5.
Click the Finishing tab, set the orientation, and then select Print On Both Sides to print on both sides of the paper.
For more information, see
.
6.
Click OK to print.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Print brochures with borders
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
HP Deskjet 5400 series
3.
In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings:
– Paper Type: Click More, and then select an appropriate brochure paper.
– Paper Size: An appropriate paper size
– Orientation: Portrait or Landscape
– Print On Both Sides: Manually
For more information, see
.
4.
Click OK to print.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Greeting cards
To print greeting cards, use the Paper/Quality tab. For great results, use HP Greeting
Card Paper.
Guidelines
● Unfold prefolded cards, and then place them in the In tray.
● Do not exceed the In tray capacity: 20 cards.
Prepare to print
1.
Raise the Out tray, and then remove all paper from the In tray.
2.
Slide the paper guide all the way to the left.
3.
Fan the edges of the greeting cards to separate them, and then align the edges.
4.
Place the greeting cards in the In tray, with the side to be printed on facing down.
5.
Push the cards into the printer until they stop.
6.
Slide the paper guide firmly against the edge of the cards.
7.
Lower the Out tray.
Note
If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.
1.
Open the
Printer Properties dialog box.
User's guide 33
Chapter 7
2.
Click the Paper/Quality tab, and then specify the following print settings.
– Size is: An appropriate card size
– Type is: Click More, and then select an appropriate card type.
– Print Quality: Normal
3.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Postcards
To print postcards, use the Paper/Quality tab.
Guidelines
● Use only cards that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer.
● Do not exceed the In tray capacity: 30 cards.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place the cards in the In tray, as far to the right as possible.
The side to be printed on should face down and the short edge should point toward the printer.
4.
Push the cards into the printer until they stop.
5.
Slide the paper guide firmly against the edge of the cards.
34
6.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate card size
– Type is: Click More, and then select an appropriate card type.
– Print Quality: Normal or Best
3.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
HP Deskjet 5400 series
Transparencies
To print transparencies, use the Printing Shortcuts tab. For great results, use HP
Premium Inkjet Transparency Film.
Guidelines
Do not exceed the In tray capacity: 30 transparencies.
Prepare to print
1.
Raise the Out tray, and then remove all paper from the In tray.
2.
Slide the paper guide all the way to the left.
3.
Place the transparencies in the In tray.
The side to be printed on should face down and the adhesive strip should face up and toward the printer.
4.
Carefully push the transparencies into the printer until they stop, so that none of the adhesive strips catch on one another.
5.
Slide the paper guide firmly against the edge of the transparencies.
6.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings:
– Paper Type: Click More, and then select an appropriate transparency film.
– Paper Size: An appropriate paper size
4.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear on the Printer
Properties dialog box.
Labels
To print labels, use the Printing Shortcuts tab. For great results, use HP Address
Labels.
User's guide 35
Chapter 7
Guidelines
● Use only paper, plastic, or clear labels that are designed specifically for inkjet printers.
● Use only full sheets of labels.
● Avoid using labels that are sticky, wrinkled, or pulling away from the protective backing.
● Do not exceed the In tray capacity: 20 sheets of labels (use only Letter or A4-size sheets).
Prepare to print
1.
Raise the Out tray, and then remove all paper from the In tray.
2.
Slide the paper guide all the way to the left.
3.
Fan the edges of the label sheets to separate them, and then align the edges.
4.
Place the label sheets in the In tray with the label side facing down.
5.
Push the sheets into the printer until they stop.
6.
Slide the paper guide firmly against the edge of the sheets.
7.
Lower the Out tray.
Note
If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click General Everyday
Printing, and then specify the following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4.
Click OK.
Use the
to learn about the features that appear in the Printer
Properties dialog box.
Index cards and other small media
To print index cards and other small media, use the Paper/Quality tab.
36 HP Deskjet 5400 series
Guidelines
● Use only cards and small media that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer.
● Do not exceed the In tray capacity: 30 cards.
Prepare to print
1.
Raise the Out tray, and then remove all paper from the In tray.
2.
Slide the paper guide all the way to the left.
3.
Place the cards in the In tray, as far to the right as possible.
The side to be printed on should face down and the short edge should point toward the printer.
4.
Push the cards into the printer until they stop.
5.
Slide the paper guide firmly against the edge of the cards.
6.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate card size
– Type is: Click More, and then select an appropriate card type.
3.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear on the Printer
Properties dialog box.
Booklets
Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet, the page order is correct.
For example, when a four-page booklet is printed on both sides of the paper, the pages are reordered and printed like this:
User's guide 37
Chapter 7
Guidelines
Do not exceed the In tray capacity: 100 sheets of paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
4.
Slide the paper guide firmly against the edge of the paper stack.
38
5.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Booklet Printing.
4.
In the Print On Both Sides drop-down list, click one of the following binding options:
–
Left Edge Booklet
–
Right Edge Booklet
5.
Select any other print settings that you want, and then click OK.
6.
When prompted, reload the printed pages in the In tray as shown below.
HP Deskjet 5400 series
7.
Click Continue to finish printing the booklet.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Posters
For poster printing, sections of the poster are automatically arranged on individual sheets that can be taped together.
Guidelines
● After the sections of a poster have been printed, trim the edges of the sheets and tape the sheets together.
● Do not exceed the In tray capacity: 100 sheets of paper.
Prepare to print
1.
Raise the Out tray.
2.
Slide the paper guide all the way to the left.
3.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
4.
Slide the paper guide firmly against the edge of the paper stack.
User's guide 39
Chapter 7
5.
Lower the Out tray.
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate paper size
– Type is: Plain paper
3.
Click the Finishing tab, and then specify the following print settings:
– Pages Per Sheet and Posters: Poster 2 x 2, Poster 3 x 3, Poster 4 x 4, or
Poster 5 x 5
– Orientation: Portrait or Landscape
4.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
Iron-on transfers
When printing iron-on transfers, use HP Iron-on Transfers for great results.
Guidelines
● When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen.
40
● Do not exceed the In tray capacity: 12 iron-on transfers.
Prepare to print
1.
Raise the Out tray, and then remove all paper from the In tray.
2.
Slide the paper guide all the way to the left.
3.
Place the iron-on transfer paper in the In tray, with the side to be printed on facing down.
4.
Push the paper into the printer until it stops.
HP Deskjet 5400 series
5.
Slide the paper guide firmly against the edge of the paper stack.
6.
Lower the Out tray.
Note
If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate paper size
– Type is: Click More, and then select HP Iron-on Transfer.
– Print Quality: Normal or Best
3.
Click the Advanced tab.
4.
Click Printer Features, and then specify the following print setting:
Mirror Image: On
Note
Some iron-on transfer software programs do not require you to print a mirror image.
5.
Select any other print settings that you want, and then click OK.
Use the
What's This? help to learn about the features that appear in the Printer
Properties dialog box.
User's guide 41
42
8
Printing tips
Save time
● Use the
●
Set printer default settings for options that you often use.
● Create
print task quick sets for documents that you often print.
●
that the pages print.
Save money
● Use
.
●
Print multiple pages on a single sheet of paper .
● Print a
.
● Use
HP Everyday Photo Paper to save money and ink when printing photos.
Enhance the quality of printouts
●
the document before printing it.
●
.
● Select the correct
.
● Select the correct
●
Resize the document as needed.
●
.
Printing shortcuts
The Printing Shortcuts tab makes it easy to set the printing options for the documents that you want to print.
Use the Printing Shortcuts tab for the following print tasks:
●
●
●
Photo printing–with white borders
●
●
●
Fast/economical printing
Use Fast/economical printing to produce draft-quality printouts quickly.
Follow these steps to use Fast/economical printing:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Fast/Economical Printing.
4.
Specify the print settings that you want.
5.
Click OK.
Use the
What's This? help to learn about the features you see on the Printer
Properties dialog box.
HP Deskjet 5400 series
General everyday printing
Use General everyday printing to print documents quickly.
●
●
Presentation printing
Use Presentation printing to print high-quality documents, including:
●
●
●
Print in grayscale
Follow these steps to print in grayscale:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Fast/Economical Printing.
4.
In the Color Option drop-down list, click one of the following:
– Print in high quality grayscale: Use this option for photos and other highquality printouts.
– Print in black-only grayscale: Use this option for fast, economical printing.
5.
Select any other print settings that you want, and then click OK.
Set default settings for the printer
The printer uses the default settings for all documents printed unless you open the
Printer Properties dialog box and specify other settings.
To save time when printing, set the printer default settings to options that you use often. That way, you do not have to specify the options every time you use the printer.
User's guide 43
Chapter 8
Follow these steps to change the default settings:
1.
Click the task tray icon.
1 Task tray icon
The Printer Properties dialog box appears.
2.
Select the options that you want to use as the default settings.
3.
Click OK.
A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select the Don't show me
this message again check box.
4.
Click OK to save the new default print settings.
Select a print quality
Follow these steps to select a print quality:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
Click one of the following options in the Print quality drop-down list:
– FastDraft: Prints at the fastest printing speed while using the least amount of ink.
– Fast Normal: Prints more quickly than Normal mode and at a higher print quality than FastDraft.
– Normal: Provides the best balance between print quality and speed. This is the appropriate setting for most documents.
– Best: Provides high-quality printing.
– Maximum dpi: Provides the highest quality printing, but requires longer to print than Best and requires a large amount of disk space.
Note
Maximum dpi is available on the Paper/Quality tab.
44 HP Deskjet 5400 series
Note
The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing.
Set the page order
The page order determines the order in which your multipage documents print.
To set the page order, follow these steps:
1.
Open the
Printer Properties dialog box.
2.
Click the Advanced tab.
3.
Click Document Options, and then click Layout Options.
4.
Click one of the following Page Order options:
– Front to back: Prints the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate setting for most print jobs.
– Back to front: Prints the last page of the document last.
5.
Select any other print settings that you want, and then click OK.
Print multiple pages on a single sheet of paper
Use the printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page.
Follow these steps to print multiple pages of a document on a single sheet of paper:
1.
Open the
Printer Properties dialog box.
2.
Click the Finishing tab.
3.
In the Pages Per Sheet and Posters drop-down list, click the number of pages that you want to appear on each sheet of paper.
4.
If you want a border to appear around each page image that is printed on the sheet of paper, select the Print Page Borders check box.
5.
In the Page Order Is drop-down list, click a layout for each sheet of paper.
6.
Select any other print settings that you want, and then click OK.
Print preview
Use the print preview function to view a printout on your computer before printing a document. If the printout does not look correct, you can cancel the print job and adjust the print settings as needed.
To preview a printed document, follow these steps:
1.
Open the
Printer Properties dialog box.
2.
Click the Effects tab.
3.
Select the Show print preview check box.
4.
Select any other print settings that you want, and then click OK.
User's guide 45
Chapter 8
Before the document prints, a preview appears.
5.
Do one of the following:
– Click File and then click Print to HP Deskjet to print the document.
– Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again.
Set a custom paper size
Use the Custom paper size dialog box to print on a special paper size.
Note
This feature is not available for all paper types.
Follow these steps to define a custom paper size:
1.
Open the
Printer Properties dialog box.
2.
Click the Paper/Quality tab.
3.
Click the Custom button.
The Custom paper size dialog box appears.
4.
In the Name drop-down list, click a custom paper size name.
5.
Type the paper dimensions in the Width and Length boxes.
The minimum and maximum dimensions appear beneath each of the boxes.
6.
Click the unit of measurement: Inches or Millimeters.
7.
Click Save to save the custom paper size.
8.
Click OK to exit the Custom Paper Size dialog box.
Select a paper type
When printing a higher-quality document, HP recommends that you select a specific paper type.
Follow these steps to select a specific paper type:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the Paper type drop-down list, click an appropriate paper type.
4.
Select any other print settings that you want, and then click OK.
Print task quick sets
Use print task quick sets to print with or save print settings that you use often.
If you frequently print on envelopes, for example, you can create a print task that contains the paper size, print quality, and orientation setting that you normally use for envelopes. After creating the print task, simply select it when printing on envelopes rather than setting each of the print settings separately.
Note
The printer software can save up to 25 print task quick sets.
Create your own print task or use the specially designed print tasks that are available in the Print Task Quick Sets drop-down list.
46 HP Deskjet 5400 series
Use a print task quick set
Follow these steps to use a print task quick set:
1.
Open the
Printer Properties dialog box.
A Print Task Quick Sets drop-down list appears at the top of most tabs.
2.
Go to Print Task Quick Sets on any tab where it appears.
3.
In the drop-down list, click the print task that you want to use.
4.
Click OK.
Note
To restore default print settings, click Default Print Settings in the
Print Task Quick Sets drop-down list, and then click OK.
Create a print task quick set
Follow these steps to create a print task quick set:
1.
Open the
Printer Properties dialog box.
2.
Select the options that you want to include in the new print task.
3.
Go to Print Task Quick Sets on any tab where it appears.
4.
Type a name for the new print task in the Print Task Quick Sets drop-down list, and then click Save.
The print task quick set is added to the drop-down list.
Note
If you add more options to the print task, rename the print task and then click OK.
Delete a print task quick set
Follow these steps to delete a print task quick set:
1.
Open the
Printer Properties dialog box.
A Print Task Quick Sets drop-down list appears at the top of most tabs.
2.
Go to Print Task Quick Sets on any tab where it appears.
3.
In the drop-down list, click the print task that you want to delete and then click
Delete.
Note
Some print task quick sets cannot be deleted.
Two-sided printing
Use two-sided printing, also called duplexing, to print on both sides of the paper.
Printing on both sides of the paper is not only economical, but environmentally conscious as well.
Print a two-sided document
To print a two-sided document, follow these steps:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Two-sided (Duplex)
Printing.
User's guide 47
Chapter 8
4.
In the Print On Both Sides drop-down list, click Manually.
5.
Select any other print settings that you want, and then click OK.
The printer prints the odd-numbered pages first.
6.
After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up.
7.
Click Continue to print the even-numbered pages.
Create a bound two-sided document
Select the type of binding that you want for the two-sided document, and then follow the steps for that binding.
Note
Book binding is the most common type of binding.
Book binding
Follow these steps to print a two-sided document with a book binding:
1.
Open the
Printer Properties dialog box.
2.
Click the Printing Shortcuts tab.
3.
In the What do you want to do? drop-down list, click Two-sided (Duplex)
Printing.
4.
In the Print On Both Sides drop-down list, click Manually.
5.
Select any other print settings that you want, and then click OK.
The printer prints the odd-numbered pages first.
6.
After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up.
48 HP Deskjet 5400 series
7.
Click Continue to print the even-numbered pages.
Tablet binding
Follow these steps to print a two-sided document with a tablet binding:
1.
Open the
Printer Properties dialog box.
2.
Click the Finishing tab.
3.
Select the following check boxes:
–
Print On Both Sides (Manually)
–
Preserve Layout
–
Flip Pages Up
4.
Select any other print settings that you want, and then click OK.
The printer prints the odd-numbered pages first.
5.
After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrait or landscape.
User's guide
Portrait
49
Chapter 8
Landscape
6.
Click Continue to print the even-numbered pages.
Resize a document
Use the printer software for either of these tasks:
● Print a document on a paper size different from the size for which it is formatted.
● Shrink or enlarge text and graphics on the printed page.
Print on a different paper size
Use this feature to print a document that is formatted for one paper size on another paper size. Doing this can be useful if you do not have the correct paper size available.
For example, if you have created a document that is formatted for letter-size paper, but you do not have any letter-size paper available, you can print the document on another paper size that is available.
Follow these steps to resize the document for a different paper size:
1.
Open the
Printer Properties dialog box.
2.
Click the Effects tab.
3.
Select the Print document on check box, and then click the target paper size in the drop-down list.
The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted.
4.
Do one of the following:
Objective
Shrink or enlarge the document to fit on the target paper size.
Print the document at its original size on the selected paper size.
Action
Select the Scale to fit check box.
Do not select the Scale to fit check box.
5.
Select any other print settings that you want, and then click OK.
50 HP Deskjet 5400 series
Shrink or enlarge text and graphics
Use this feature to shrink or enlarge printed text and graphics without changing the paper size.
Follow these steps to shrink or enlarge text and graphics:
1.
Open the
Printer Properties dialog box.
2.
Click the Effects tab.
3.
In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics.
One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text and graphics. Type a number greater than 100 to enlarge the text and graphics.
4.
Select any other print settings that you want, and then click OK.
Watermarks
Watermarks appear as background printing on documents.
Apply an existing watermark
Follow these steps to apply an existing watermark to a document:
1.
Open the
Printer Properties dialog box.
2.
Click the Effects tab.
3.
Click a watermark in the Watermarks drop-down list.
If you do not want to use one of the listed watermarks,
4.
Choose one of the following actions:
– If you want the watermark to appear on the first page only, select the First
page only check box.
– If you want the watermark to appear on all printed pages, leave the First
page only check box clear.
5.
Print the document according to the instructions for the paper type.
Create or change a watermark
Follow these steps to create or change a watermark:
1.
Open the
Printer Properties dialog box.
2.
Click the Effects tab.
3.
Click the Edit button.
The Watermark Details dialog box appears.
4.
Choose one of the following actions:
– Click the New button.
– Select an existing watermark to change.
5.
Type the watermark message, and then select the message angle and the font attributes.
6.
After you have set the watermark details, click OK.
User's guide 51
Chapter 8
For instructions about applying watermarks, follow the steps for
applying an existing watermark to a document .
Use the
What's This? help to learn about the features that you see on the Printer
Properties dialog box.
52 HP Deskjet 5400 series
9
Printer software
● Use the
Printer Properties dialog box to select printing options.
● Use the
What's This? help to learn more about specific print settings.
●
View the Ink Status window for the approximate ink level of each print cartridge.
● Download
for the latest features and improvements.
Printer Properties dialog box
The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document.
To change the print settings, open the Printer Properties dialog box.
Note
The Printer Properties dialog box is also referred to as the Printing
Preferences dialog box.
Open the Printer Properties dialog box
Follow these steps to open the Printer Properties dialog box:
1.
Open the file that you want to print.
2.
Click File, then click Print, and then click Properties or Preferences.
The Printer Properties dialog box appears.
Note
The path to the Printer Properties dialog box can vary depending on the software program you are using.
What's This? help
Use the
What's This? help to learn about the features that you see on the Printer
Properties dialog box.
What's This? help
Use What's This? help to learn more about the available printing options.
1.
Move the cursor over the feature that you want to learn more about.
2.
Click the right mouse button.
The What's This box appears.
3.
Move the cursor over the What's This? box, and then click the left mouse button.
An explanation of the feature appears.
Ink Status window
The Ink Status window appears each time the printer prints a file. The window displays the approximate ink level of each print cartridge. To close the Ink Status window, click Close.
User's guide 53
Chapter 9
Note
This feature might not be available in your operating environment.
Print cartridge information and ordering
For print cartridge information and to link to HP's Web site for ordering print cartridges, click the Print Cartridge Information button.
Displaying the Ink Status window
If you do not want the Ink Status window to appear when you print, select the Do not
show this again check box in the lower-left corner of the window.
If you previously chose not to show the Ink Status window but now want it to appear when you print, follow these steps:
1.
For Windows 2000, click Start, and then click Settings. For Windows XP, click
Start, and then click Printers and Faxes.
A list that includes the printers installed on your computer appears.
2.
Highlight the printer name, and then right-click to display a list of options.
3.
Click Properties.
The Printer Properties dialog box appears.
4.
Click the Device Settings tab.
5.
For Display Ink Status Window, click On, and then click OK.
Download printer software updates
Download the latest printer software update every few months to ensure you have the latest features and improvements:
1.
Make sure you are connected to the Internet.
2.
For Windows 2000, click Start, click Programs, click HP, and then click HP
Software Update. For Windows XP, click Start, click All Programs, click HP, and then click HP Software Update.
The HP Software Update window appears.
3.
Click Next.
HP Software Update searches the HP Web site for printer software updates.
– If the computer has the most recent version of the printer software installed,
No updates are available for your system at this time appears in the HP
Software Update window.
– If the computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window.
4.
If a software update is available, select the check box beside the update name.
5.
Click Install.
6.
Follow the onscreen instructions.
Download HP Image Zone software
Installing the printer software update you download from the HP Web site does not update the HP Image Zone software you might have installed on the computer. For information about updating the HP Image Zone software, see the HP Image Zone Help.
54 HP Deskjet 5400 series
10
Maintenance
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●
●
●
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Automatically clean print cartridges
●
●
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Remove ink from your skin and clothing
●
Manually clean print cartridges
●
●
Install print cartridges
When you need to replace print cartridges, make sure you have the correct print cartridges for your printer, and then install them in the print cartridge cradle.
Print cartridge combinations
For printing most documents, use the tri-color print cartridge and the black print cartridge. When printing photos, use the photo print cartridge along with the tri-color print cartridge.
Always install the tri-color print cartridge in the left side of the print cartridge cradle.
Install the black or photo print cartridge in the right side of the print cartridge cradle.
Note
To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the print cartridge cradle.
Selection numbers
When buying replacement print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
● Selection number label: Look at the label on the print cartridge that you are replacing.
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1 Selection number label
● Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.
● Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer
Toolbox , click the Estimated Ink Level tab, and then
click the Print Cartridge Information button.
Note
This feature might not be available in your operating environment.
Ink-backup mode
The printer can operate with only one print cartridge installed. For more information,
.
Installation instructions
Follow these steps to install a print cartridge:
1.
Verify that the printer is turned on.
2.
Load Letter or A4 plain, white paper in the In tray.
3.
Open the printer cover.
4.
Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet.
5.
Press down on the print cartridge, and then slide it out of the print cartridge cradle.
56 HP Deskjet 5400 series
6.
Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer.
1 Remove plastic tape
Caution
Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
7.
Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place.
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8.
Close the printer cover.
the print cartridges for optimum print quality.
For information about storing print cartridges, see Maintain print cartridges .
For information about recycling empty print cartridges, see
.
Warning
Keep both new and used print cartridges out of the reach of children.
Set the auto-off feature
Select the auto-off feature to automatically place the printer into idle mode after 30 minutes and to turn back on automatically when print jobs are sent to the printer.
Selecting auto-off cancels the
Follow these steps to activate the auto-off feature:
1.
For Windows 2000, click Start, click Settings, and then click Printers. For
Windows XP, click Start, and then click Printers and Faxes.
A list that includes the printers installed on your computer appears.
2.
Highlight the printer name, and then right-click to display a list of options.
3.
Click Properties.
The Printer Properties dialog box appears.
4.
Click the Device Settings tab.
5.
Select Activate the Hardware Auto-off feature, click On, and then click OK.
Note
This feature might not be available in your operating environment.
Align the print cartridges
After installing a print cartridge, align the print cartridges to ensure the best print quality.
To align print cartridges:
1.
Load Letter or A4 plain, white paper in the In tray.
2.
3.
Click Align the Print Cartridges.
58 HP Deskjet 5400 series
4.
Click Align, and then follow the onscreen instructions.
Note
This feature might not be available in your operating environment.
Calibrate color
Perform a color calibration if the colors in photos that are printed with the
consistently look incorrect.
Before performing a color calibration,
align the print cartridges , and then reprint the
photo. If the color is still incorrect, perform a color calibration.
To calibrate color:
1.
Load Letter or A4 plain, white paper in the In tray.
2.
Verify that both a tri-color print cartridge and a
photo print cartridge are installed
in the printer.
3.
Open the printer
4.
Click Calibrate Color.
5.
Click Start, and then follow the onscreen instructions.
Note
This feature might not be available in your operating environment.
Calibrate print quality
Perform a print quality calibration if light or dark horizontal lines appear in documents that are printed with the tri-color and black print cartridges.
Before performing a print quality calibration,
, and then reprint the document. If the lines still occur, perform a print quality calibration.
Follow these steps to calibrate print quality:
1.
Load Letter or A4 plain, white paper in the In tray.
2.
Verify that both a black and a tri-color
print cartridge are installed in the printer.
3.
Open the printer
4.
Click Print Quality Calibration.
5.
Click Continue, and then follow the onscreen instructions.
Note
This feature might not be available in your operating environment.
Automatically clean print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks, the print
cartridges might be low on ink
or might need to be cleaned.
If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically:
1.
Open the printer
2.
Click Clean the Print Cartridges.
3.
Click Clean, and then follow the onscreen instructions.
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If your documents are still missing lines or dots after cleaning, replace the print cartridges .
Caution
Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge.
Note
This feature might not be available in your operating environment.
Print a test page
Follow these instructions to print a test page:
1.
2.
Click the Print a Test Page button, and then follow the onscreen instructions.
Note
This feature might not be available in your operating environment.
View estimated ink levels
Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer:
1.
2.
Click the Estimated Ink Level tab.
Note
If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Level tab.
The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Information button.
Note
This feature might not be available in your operating environment.
Maintain the printer body
Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, or dried ink from the exterior of the printer, use a soft cloth moistened with water.
When cleaning the printer, keep these tips in mind:
● Do not clean the interior of the printer. Keep all fluids away from the interior.
● Do not use household cleaners or detergent. If a household cleaner or detergent has been used on the printer, wipe the exterior surfaces with a soft cloth moistened with water.
● Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth.
60 HP Deskjet 5400 series
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
Surface
Skin
White fabric
Color fabric
Remedy
Wash the area with an abrasive soap.
Wash the fabric in cold water and use chlorine bleach.
Wash the fabric in cold water and use sudsy ammonia.
Caution
Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric.
Manually clean print cartridges
If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts.
Gather cleaning supplies
You will need the following items to clean the print cartridges.
● Distilled water (tap water can contain contaminants that can damage the print cartridge)
● Cotton swabs or other soft, lint-free material that will not stick to the print cartridge
Be careful not to get ink on your hands or clothing as you clean.
Prepare to clean
1.
Open the printer cover.
2.
Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet.
3.
Remove the print cartridges and place them on a piece of paper, with the copper strips facing up.
Caution
Do not leave the print cartridges outside the printer for more than 30 minutes.
Cleaning instructions
1.
Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.
2.
Wipe the print cartridge copper contacts with the cotton swab.
Caution
Do not touch the print cartridge ink nozzles. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.
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1 Ink nozzles (do not touch)
2 Copper contacts
3.
Repeat this process until no ink residue or dust appears on the swab.
4.
Insert the print cartridges in the printer, and then close the printer cover.
Maintain print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print quality:
● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperatures (15° to 35° C or 59° to 95° F).
● Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.
Follow these instructions to store print cartridges
.
Store print cartridges
When print cartridges are removed from the printer, store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge.
If you store the print cartridge in an airtight plastic container, make sure that the ink nozzles are face down but are not in contact with the container.
Insert the print cartridge into the print cartridge protector
Slide the print cartridge at a slight angle into the protector, and snap it securely in place.
62 HP Deskjet 5400 series
Remove the print cartridge from the print cartridge protector
Press down and back on the top of the protector to release the print cartridge. Slide the print cartridge out of the protector.
Caution
Do not drop the print cartridge. Dropping the print cartridge can damage it.
Printer Toolbox
The printer Toolbox contains a number of useful tools to enhance the performance of the printer.
Use the printer Toolbox to perform the following tasks:
●
●
●
●
●
●
●
Use the Toolbox
Follow these instructions to use the printer Toolbox:
1.
Open the
Printer Properties dialog box.
2.
Click the Services tab, and then click the Service this device button.
Note
This feature might not be available in your operating environment.
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11
Troubleshooting
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Problems with borderless documents
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●
Printer lights are on or flashing
●
●
If you continue to have problems
Printer does not print
Verify the following
Verify the following conditions if the printer is not printing:
● The printer is connected to the power source.
● The cable connections are secure.
● The printer is turned on.
● The print cartridges are the
for the printer and are
.
● The paper or other media is correctly loaded in the In tray.
● The printer cover is closed.
● The rear access door is attached.
Check the printer lights
The printer lights indicate the printer status and alert you to potential problems.
For more information, see
Printer lights are on or flashing .
Check the printer cable connection
If the printer cable is attached to a USB hub, a printing conflict might exist. Two methods are available for solving the conflict:
● Attach the printer USB cable directly to your computer.
● When printing, do not use other USB devices that are attached to the hub.
HP Deskjet 5400 series
Check the print queue
The printer will not print if a print job is stalled in the print queue. To resolve a print job that is stalled in the queue, complete the following steps:
1.
For Windows 2000, click Start, click Settings, and then click Printers. For
Windows XP, click Start, and then click Printers and Faxes.
2.
Double-click the name of the HP Deskjet printer.
3.
Click the Printer menu, and then click Pause Printing.
4.
Click the Printer menu again, and then click Cancel all documents.
5.
Click Yes.
6.
Click the Printer menu, and then click Resume Printing.
7.
If there are still documents in the list, restart the computer.
8.
After restarting, if there are still documents in the list, repeat steps 1–6.
If the printer still does not print
1.
Select the topic below that best describes the problem:
–
–
–
–
2.
If the printer still does not print, shut down, and then restart your computer.
Paper jam
Follow these steps to remove a paper jam:
1.
Press the
If the paper jam does not clear, then go to the next step.
2.
Turn off the printer.
3.
Remove the rear access door. Press the handle to the right, and then pull out the door.
4.
Remove any paper that is inside the printer by pulling it out from the back of the printer.
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If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.
5.
Replace the rear access door securely.
6.
If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.
Caution
Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.
7.
Turn on the printer, and then press the Resume button.
8.
Reprint the document.
Note
If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.
Paper problems
Printer does not feed paper
Try one or more of the following solutions:
● Reduce the number of sheets in the In tray.
● Remove the paper from the In tray, and then reload it.
● Use a different type of paper.
Printer ejects paper
If the printer ejects the paper, try one of the following solutions:
● If you are performing a
color calibration , install both the tri-color and the photo
print cartridges.
● Verify that the protective piece of plastic tape has been removed from the print cartridges.
● If you are printing a borderless document and the Resume light and a Print
Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.
Out-of-paper message
If an out-of-paper message appears, follow these guidelines .
66 HP Deskjet 5400 series
Paper jam
For information about clearing a paper jam, see the
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, follow these
.
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, check the following:
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications. For paper weight specifications, see the reference guide that came with the printer.
Paper might be loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper. Reload the paper into the In tray, pushing the paper until you feel resistance, and then slide the paper guide firmly against the edge of the paper stack.
The printer might also print on multiple sheets at once if different paper types are loaded in the In tray. For example, photo paper might be mixed with plain paper.
Empty the In tray and load only the paper type that is appropriate for the document that you are printing.
Printer is stalled
If the printer stalls while printing a document, press the Resume button. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer.
Caution
First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support .
If there are no loose or broken parts, follow these steps:
1.
Check for and remove any obstacles, such as packing tape or materials, that prevent the print cartridges from moving back and forth.
2.
Make sure the print cartridges are installed securely in the print cartridge cradle.
3.
Make sure the tri-color print cartridge is
installed in the left side of the cradle and
the black or photo print cartridge is installed in the right side of the cradle.
4.
Check for and clear any
5.
Lower the printer cover.
6.
Connect the power cable to the back of the printer, and then turn on the printer.
– If the Resume light is not flashing, continue printing the document.
– If the Resume light is flashing, press the Resume button.
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If the light still flashes, repeat the steps.
Print cartridge problems
Incorrect print cartridge
The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer.
To verify that you have the correct print cartridges:
1.
Open the printer cover.
2.
Read the selection number on the print cartridge label.
68
1 Selection number label
2 Warranty date
3.
Check the list of print cartridges that can be used in the printer.
a.
b.
Click the Estimated Ink Level tab.
c.
Click the Print Cartridge Information button and view the list of print cartridge selection numbers.
The reference guide that came with the printer also shows the print cartridge selection numbers.
4.
Check the warranty date on the print cartridge.
5.
If the print cartridge has the wrong selection number, or if the warranty date has expired,
install a new print cartridge .
6.
Close the printer cover.
If the Resume light is not flashing, then the problem is solved.
If the Resume light is flashing, visit HP Technical Support at www.hp.com/support .
Print cartridge problem message
If you receive a message about a problem with one of the print cartridges, follow these steps:
1.
Raise the printer cover and remove the print cartridge that was named in the error message.
2.
Reinstall the print cartridge.
HP Deskjet 5400 series
If the Resume light is not flashing, the problem is solved.
If the Resume light is flashing, go to the next step.
3.
Manually clean the print cartridge.
4.
Reinsert the print cartridge in the printer and close the printer cover.
If the Resume light is still flashing, the print cartridge is faulty and must be replaced .
Note
You can print with one print cartridge in
if you do not have a replacement print cartridge available.
5.
If the Resume light continues to flash after replacing the print cartridge, visit HP
Technical Support at www.hp.com/support .
"Printing in ink-backup mode" message
When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print cartridge.
When the protective piece of plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.
1 Remove plastic tape
"Print cartridge is in the wrong slot" message
If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.
Always install the tri-color print cartridge in the left print cartridge cradle compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.
Note
To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the print cartridge cradle.
Photos do not print correctly
Check the paper tray
1.
Verify that the photo paper in the In tray with the side to be printed on facing down.
Verify that the photo paper is flat.
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2.
Slide the paper forward until it stops.
3.
Slide the paper guide firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.
Check the printer properties
Open the
Printer Properties dialog box and verify the following options:
Tab
Paper/Quality
Setting
Size is: An appropriate paper size
Type is: An appropriate photo paper
Print Quality: Best or Maximum dpi
Colors are tinted or incorrect
If colors in photos appear tinted or incorrect, follow these steps:
1.
Verify that neither print cartridge is
If neither print cartridge is low on ink, proceed to step 2.
2.
the print cartridges.
3.
Reprint the photo.
4.
If colors are still tinted or incorrect,
Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration.
5.
Reprint the photo.
6.
If colors continue to appear tinted or incorrect, open the Printer Properties dialog
box, click the Color tab, and then click the Advanced Color Settings button.
7.
Adjust the colors by using the Advanced Color Settings dialog box.
Horizontal lines appear on a photo
70
If light or dark horizontal lines appear on photos, follow this procedure:
1.
2.
Reprint the photo.
3.
If horizontal lines still occur, perform a print quality calibration .
HP Deskjet 5400 series
A black and a tri-color print cartridge must be installed for print quality calibration.
4.
Reprint the photo.
Part of the photo is faded
If part of the photo is faded, follow these
Part of the photo is faded
Fading might occur on the edges or near the edges of a photo.
Fading occurs on the edges of a photo
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see
Store and handle photo paper .
Fading occurs near the edges of a photo
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If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions:
● Install a
photo print cartridge and a tri-color print cartridge in the printer.
● Open the
Printer Properties dialog box, click the Paper/Quality tab, and then set
the Print Quality to Maximum dpi.
● Rotate the image 180°.
PictBridge problems
Images in a connected digital camera do not print
There are several reasons why images in a connected digital camera do not print:
● The digital camera is not PictBridge-compatible.
● The digital camera is not in PictBridge mode.
● The images are not in a supported format.
● You did not select any photos on the camera for printing.
Check the documentation that came with your camera to ensure it supports PictBridge.
If the camera does support PictBridge, make sure the camera is set to PictBridge mode. For instructions on setting the camera to PictBridge mode, see the documentation that came with the camera.
Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports:
● EXIF/JPEG
● JPEG
Before you connect the digital camera to the PictBridge port on the printer, select some photos on the camera for printing.
PictBridge lights are flashing
State of the lights
Connection light and the Error light are flashing
Task
The printer has lost connection with the camera while printing.
Check the USB connection.
72 HP Deskjet 5400 series
(continued)
State of the lights
Connection light is on and the Error light is flashing
Task
The camera has lost power.
Replace the camera batteries or connect it to a power supply.
Connection light is on and the Error light flashes twice
The camera has requested an unsupported command.
Print quality is poor
Streaks and missing lines
If your printed pages are missing lines or dots or if streaks appear, the print cartridges
or might need to be
.
Print is faded
●
Verify that neither of the print cartridges is low on ink
.
If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer.
● Verify that a black print cartridge is installed.
If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality.
● Verify that the protective piece of plastic tape has been removed from the print cartridges.
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1 Remove plastic tape
● Consider selecting a higher
.
Blank pages print
● The protective piece of plastic tape might still be attached to the print cartridges.
Verify that the plastic tape has been removed from the print cartridges.
74
1 Remove plastic tape
●
The print cartridges might be out of ink . Replace one or both empty print
cartridges.
● You might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tricolor print cartridge and a black or photo print cartridge installed.
Too much or too little ink appears on the page
Adjust the ink volume and dry time:
1.
Open the
Printer Properties dialog box.
2.
Click the Advanced tab.
3.
Click Document Options, and then click Printer Features.
4.
Click Dry Time, then select Change in the drop-down list, and then click the
Change button. A Dry Time slider appears.
5.
Move the Dry Time slider toward Less or More.
6.
Click OK.
7.
Click Ink Volume, then select Change in the drop-down list, and then click the
Change button. An Ink Volume slider appears.
8.
Move the Ink Volume slider toward Light or Heavy.
HP Deskjet 5400 series
Note
If you increase the ink volume, move the Dry Time slider toward
More to avoid smearing the ink.
9.
Click OK, and then click OK again.
Document is misprinted
Text and images are misaligned
If the text and images on your printouts are misaligned, then
Document is printed off-center or at an angle
1.
Verify that the paper is correctly placed in the In tray.
2.
Verify that the paper guide fits firmly against the edge of the paper.
3.
Reprint the document.
Parts of the document are missing or printed in the wrong place
Open the
Printer Properties and confirm the following options:
Tab
Finishing
Paper/Quality
Effects
Setting
Orientation: Verify the appropriate orientation.
Size is: Verify the appropriate paper size.
Scale to fit: Select this option to scale text and graphics to the paper.
If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.
Envelope is printed at an angle
1.
Slide the flap inside the envelope before loading it in the printer.
2.
Confirm that the paper guide fits firmly against the edge of the envelope.
3.
Reprint the envelope.
Document does not reflect the new print settings
The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.
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Problems with borderless documents
Borderless printing guidelines
When printing borderless photos or brochures, follow these guidelines:
● Verify that the paper size that is specified in the Paper Size drop-down list on the
Printing Shortcuts tab matches the size of the paper that is loaded in the In tray.
● Select the appropriate paper type in the Paper Type drop-down list on the
Printing Shortcuts tab.
● If printing in grayscale, select Print in high quality grayscale on the Color
Option drop-down list on the Printing Shortcuts tab.
● Do not print borderless documents in
. Always have two print cartridges installed in the printer when printing borderless documents.
Streaks appear in a light portion of a photo
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, try the following solutions:
● Install a
photo print cartridge in the printer.
● Rotate the image 180°.
● Open the
Printer Properties dialog box, click the Paper/Quality tab, and then set
the Print Quality to Maximum dpi.
Horizontal lines appear on a photo
76
If light or dark horizontal lines appear on photos:
1.
HP Deskjet 5400 series
2.
Reprint the photo.
3.
If the lines still occur, perform a print quality calibration .
Both a black and a tri-color print cartridge must be installed for print quality calibration.
4.
Reprint the photo.
Image is printed at an angle
Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned.
If the problem is not caused by the source image, follow these steps:
1.
Remove all paper from the In tray.
2.
Load the paper correctly in the In tray.
3.
Verify that the paper guide fits firmly against the edge of the paper.
4.
Follow loading instructions for the paper type.
Ink smears
Follow these guidelines if ink smears appear on the back of the photos, or if the paper sticks together:
● Use an HP photo paper.
● Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat.
If the paper is not curled, then follow these steps:
1.
Open the
Printer Properties dialog box.
2.
Click the Advanced tab.
3.
Click Document Options, and then click Printer Features.
4.
Click Dry Time, then select Change in the drop-down list, and then click the
Change button. A Dry Time slider appears.
5.
Move the Dry Time slider toward More, and then click OK.
6.
Click Ink Volume, then select Change in the drop-down list, and then click the
Change button. An Ink Volume slider appears.
7.
Move the Ink Volume slider toward Light, and then click OK.
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Chapter 11
Note
The colors in the image might become lighter.
8.
Click OK.
If the problem persists, try the following steps:
1.
Remove the photo paper, and then load plain paper in the In tray.
2.
Press and hold down the Print Cancel button until the printer starts printing a selftest page, and then release the button.
3.
Repeat step 2 until the self-test page contains no ink smears.
Part of the photo is faded
If part of the photo is faded, follow these guidelines .
Photo has unwanted border
If the photo has an unwanted border, follow these guidelines .
Part of the photo is faded
Fading can occur on different parts of a photo.
Fading occurs on the edges of a photo
78
Verify that photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see
Storing and handling photo paper
.
HP Deskjet 5400 series
Fading occurs near the edges of a photo
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions:
● Install a
photo print cartridge in the printer.
● Open the
Printer Properties dialog box, click the Paper/Quality tab, and then set
the Print Quality to Maximum dpi.
● Rotate the image 180°.
Photo has an unwanted border
The following conditions can create an unwanted border.
For most paper types
If the photo has an unwanted border, try one of the following solutions:
●
.
●
dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the In tray.
● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned.
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Chapter 11
For photo paper with a tear-off tab
If the border appears below the tear-off tab, remove the tab.
If the border appears above the tear-off tab:
●
.
● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned.
Error messages
Out of paper message
If you receive an out of paper message, follow these
"There was an error writing to USB port"
The printer might not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
80 HP Deskjet 5400 series
"Two-way communication cannot be established" or "Printer not responding"
The printer might not be able to communicate with the computer if the USB cable is too long.
If you receive this error message, make sure that the USB cable is not greater than 5 meters (approximately 16 feet, 5 inches) in length.
Incorrect print cartridge message
The printer can only print when the correct print cartridges are installed. If you receive an incorrect print cartridge message,
Print cartridge problem message
If you receive a message stating there is a problem with the print cartridge, the print cartridge might be faulty. Follow
these instructions to resolve the problem.
"Print cartridge carriage is stalled"
Follow
these steps if the printer stalls while you are printing a document.
"Print cartridge is in the wrong slot"
If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.
Always install the tri-color print cartridge in the left print cartridge cradle compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.
"Printing in ink-backup mode"
When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.
Out-of-paper message
Follow the appropriate steps for the condition that exists.
If the In tray contains paper
1.
Verify the following:
– A sufficient amount of paper is in the In tray (at least ten sheets).
– The In tray is not overly full.
– The paper stack is touching the back of the In tray.
2.
Slide the paper guide so it fits firmly against the edge of the paper.
3.
Press the Resume button to continue printing.
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Chapter 11
If the In tray is empty
1.
Load paper in the tray.
2.
Press the Resume button to continue printing.
Printer lights are on or flashing
What the lights indicate
The printer lights indicate the printer status.
1
2
Power light is flashing
82
1 Power light
If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data.
HP Deskjet 5400 series
Resume light is flashing
1 Resume light
If the Resume light is flashing, check the following conditions:
● The printer might be out of paper.
Place paper in the In tray, and then press the Resume button.
● There might be a paper jam.
Follow these instructions to clear a paper jam .
● The print cartridges are the
correct print cartridges for the printer and are
.
●
A print cartridge might be low on ink
.
If a print cartridge is low on ink, consider replacing the print cartridge.
● The printer might be stalled.
Follow these instructions to correct a
Both lights are flashing
The printer might need to be restarted.
1.
Press the Power button to turn off the printer, and then press the Power button to restart the printer.
Proceed to step 2 if the lights continue to flash.
2.
Press the Power button to turn off the printer.
3.
Disconnect the printer power cord from the electrical outlet.
4.
Reconnect the printer power cord to the electrical outlet.
5.
Press the Power button to turn on the printer.
Document prints slowly
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
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Chapter 11
Complex documents, graphics, or photos are printing
Documents containing graphics or photos print more slowly than text documents.
Best or maximum dpi print mode is selected
The printer prints more slowly when Best or maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode.
Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode .
To increase the print speed, use two print cartridges in the printer.
Printer software is outdated
Outdated printer software might be installed.
For information about updating the printer software, see the
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer.
1.
Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.
The system requirements are listed in the reference guide that came with the printer.
2.
Make space available on the hard drive by deleting unwanted files.
If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it.
If you still have questions after restarting your computer, visit HP Technical Support at www.hp.com/support .
84 HP Deskjet 5400 series
12
Supplies
●
●
Paper
To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film,
HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com
.
Choose your country/region, and then select Buy or Shopping.
USB cables
C6518A HP USB A–B 2–meter cable
User's guide 85
13
Specifications
●
Printer specifications
See the reference guide that came with your printer for complete printer specifications, including this information:
● Types, sizes, and weights of paper and other printing media that can be used with your printer
● Print speeds and resolutions
● Power requirements
● Computer operating system requirements
86 HP Deskjet 5400 series
14
Environmental information
●
●
Environmental statement
Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used.
Reduction and elimination
Paper use: The
Print Cancel button allows the user to save paper by quickly
canceling a print job as needed. This equipment is suitable for using recycled papers
(in accordance with EN 12281:2002).
Recycled paper: All paper documentation for this printer is printed on recycled paper.
Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-
Packard's manufacturing processes.
Recycling
Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability.
Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair.
Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates.
Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer.
Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following:
● Extended warranty: Details can be found in the reference guide that came with your printer.
● Replacement parts and consumables are available for a limited period after production has stopped.
● Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle . To return empty print cartridges to HP, see
Note
The extended warranty and product take-back options are not available in all countries/regions.
User's guide 87
Chapter 14
Recycling information for the European Union
Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit www.hp.com/hpinfo/ globalcitizenship/environment/recycle/index.html
.
Energy consumption
This printer was designed with energy conservation in mind. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. The printer meets the Federal Energy Management Program (FEMP) requirements, the US government energy savings initiative aimed at reducing power when the printer is turned OFF.
Energy consumption in standby mode: See the reference guide for energy consumption specifications.
Energy consumption in off-mode: When the printer is off, an amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source.
Print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in
HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life.
To participate, simply follow the directions provided on HP's Web site at this address: www.hp.com/recycle . This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers.
The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP original cartridges. This program does not extend to refilled cartridges.
Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled
HP print cartridge materials include automobile parts, trays used in microchip
88 HP Deskjet 5400 series
fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner.
User's guide 89
Index
A
aligning print cartridges 58 auto-off feature 58
B
borderless printing guidelines
buttons
C
cleaning print cartridges
D
document prints slowly complex documents are
printing 84 ink-backup mode 84 maximum dpi selected 84
multiple programs are
printer software is
outdated 84 system requirements 84
E
error messages
F
G
general everyday printing 43 grayscale printing 43
H
Hewlett-Packard Company
HP Image Zone software
I
Image Zone software
ink, removing ink from skin and
installing print cartridges 55
L
lights
M
maintenance
N
O
P
paper trays
photo paper, storing and
photo printing
photo printing problems
Photos
90 HP Deskjet 5400 series
Index
PictBridge
print cartridge is in the wrong
print cartridge problem
print cartridges
print settings
printer does not feed paper 66 printer ejects paper 66
printer lights are flashing 82
printer software updates,
Printing
printing
4800 x 1200 optimized
general everyday printing
index cards and small
multiple pages on single
printing in ink-backup mode
Printing Shortcuts tab 42 printing tips 42
R
recycling
removing ink from skin and
S
Sharing photos with family and
T
Terms and conventions in
troubleshooting
borderless printing
borderless printing
document does not reflect
document is printed off-
horizontal lines appear on
multiple pages print at
parts of the document are missing or in wrong place
print cartridge is in the
print cartridge problem
printer does not feed
User's guide 91
printing in ink-backup
streaks and missing lines
text and images are
too much ink on the page
unwanted border on
U
updates, download printer
USB
W
92 HP Deskjet 5400 series
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