Axis M5013 User Manual

USER MANUAL

AXIS M5013 PTZ Dome Network Camera

About this document

This manual is intended for administrators and users of the AXIS M5013

PTZ Dome Network Camera, and is applicable to fi rmware 5.25 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be bene fi cial, for developing shell scripts and applications.

Later version of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis of fi ce of any inaccuracies or omissions. Axis

Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fi tness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item

“About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer,

Inc., under the terms of Apple Public Source License 2.0 (see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/

Equipment Modi fi cations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modi fi cations will invalidate all applicable regulatory certi fi cations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft,

Mozilla, Netscape Navigator, OS/2, Real, SMPTE, QuickTime, UNIX,

Windows, WWW are registered trademarks of the respective holders.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of

Sun Microsystems Inc. UPnP TM is a certi fi cation mark of the UPnP TM

Implementers Corporation.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

• fi nd answers to resolved problems in the FAQ database. Search by product, category, or phrase

• report problems to Axis support staff by logging in to your private support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

AXIS M5013 PTZ Dome Network Camera

Table of contents

Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Access from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

Set the root password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

The Live View page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

Media streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

How to stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Alternative methods of accessing the video stream . . . . . . . . . . . . . . . . . . . .

11

Accessing audio streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Setting up the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Stream Pro fi les . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Live View Con fi g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Preset positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

OSDI Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

Control Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

Event Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

Motion detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

Audio detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

Event recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

Continuous recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Checking the fi rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Upgrading the fi rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Emergency recovery procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Symptoms, possible causes and remedial actions . . . . . . . . . . . . . . . . . . . . . .

40

Technical Speci fi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

45

3


Hardware overview

Hardware overview

1 2 3

MEMORY CARD

4

5

6

1 Control button

2 SD memory card slot (microSD)

3 Part number (P/N) & Serial number (S/N)

4 Network connector (PoE)

5 Status LED indicator

6 Microphone

Connectors

Network connector RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be used to protect the product against power surges.

Control button The control button is used for:

• Connecting to an AXIS Video Hosting System service, see

Status LED fl ashes green.

page 31

. To connect, press and hold the button until the

• Connecting to AXIS Internet Dynamic DNS Service, see

page 32

. To connect, press the button once.

• Restoring the product to factory default settings, see

page 38

.

4


Hardware overview

LED indicators

Color

Unlit

Amber

Amber/red

Red

Green

Indication

Connection and normal operation

Steady during startup. Flashes during fi rmware upgrade.

Flashes amber/red if network connection is unavailable or lost.

Flashes red for fi rmware upgrade failure.

Shows steady green for 10 seconds for normal operation after restart.

5


Accessing the product

Accessing the product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,

Safari with Macintosh and Firefox with other operating systems. See

Technical Speci

fi

cations, on page 43

.

Note

• To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

• QuickTime TM is also supported for viewing H.264 streams and for audio.

• If your computer restricts the use of additional software components, the product can be con fi gured to use a Java applet for viewing Motion JPEG.

• The Axis product includes (1) H.264 decoder license for viewing video streams and (1) AAC audio license. These licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Access from a browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address fi eld. To access the product from a

Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the fi rst time the product is accessed, the root password must fi rst be con fi gured; for instructions see

Set the root password, on page 7

.

4. The product’s Live View page appears in your browser.

Note

The layout of the Live View page may have been customized to speci fi c requirements. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

6



Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically con fi gure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, please see

NAT traversal (port mapping) for IPv4, on page 33

. See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com\techsup

Set the root password

To gain access to the Axis product, you must set the password for the default administrator user root . This is done in the Con fi gure

Root Password dialog, which appears when the product is accessed for the fi rst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certi fi cate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traf fi c between web browsers and servers. The

HTTPS certi fi cate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the fi rst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certi fi cate .

2. Provide the requested information and click OK . The certi fi cate is created and the password can now be set securely. All traf fi c to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to con fi rm the spelling. Click OK . The password has now been con fi gured.

7



Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

settings, on page 38

.

Reset to factory default

The Live View page

If the Axis product has been customized to meet speci fi c requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.

Controls on the Live View page

The Stream Pro fi le drop-down list allows you to select a customized or pre-programmed stream pro fi le. Stream pro fi les are con fi gured under Video & Audio > Stream Pro fi les . See

Stream Pro

fi

les, on page 15

.

The Manual Trigger button can trigger an event directly from the Live View page. The button is con fi gured under

Live View Con fi g > Action Buttons .

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.

Enable this button from Live View Con fi g > Action Buttons.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See information. The toolbar displays the following buttons:

AXIS Media Control (AMC), on page 10

for more

8



The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the video stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speci fi ed in the AMC Control Panel.

Click the View Full Screen button and the video image will fi ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be speci fi ed in the AMC Control Panel.

AMC Audio controls

AMC audio buttons control the speakers connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Use the slider to control the volume of the speakers.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speci fi ed users under

System Options > Security > Users .

With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue .

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.

User-de fi ned buttons can also appear in the Control panel. See

Controls, on page 20

.

Select a PTZ preset position to steer the camera view to the saved position. See

on page 19

.

Preset positions,

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls , see

Controls, on page 20

.

9


Media streams

Media streams

The Axis product provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream pro fi les. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to con fi gure fi rewalls to allow RTSP traf fi c.

This unicast method can be used to traverse fi rewalls. Firewalls are commonly con fi gured to allow the HTTP protocol, thus allowing RTP to be tunneled.

Unicasting is used for video-on-demand transmission so that there is no video traf on the network until a client connects and requests the stream.

Note that there are a maximum of 20 simultaneous unicast connections.

fi c

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped.

Multicasting provides the most ef fi cient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is con fi gured to allow this. It is not possible to multicast over the Internet, for example.

Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the

AMC Control Panel, can be changed and the options disabled, to suit speci fi c requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the clients is prohibited. To purchase additional licenses, contact your Axis reseller.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate suf fi cient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS

Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

10


Media streams

The AMC Control Panel can be used to con fi gure various video and audio settings. Please see the AXIS Media Control User’s

Manual for more information.

The AMC Control Panel is automatically installed on fi rst use, after which it can be con fi gured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings .

Alternative methods of accessing the video stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser . Enter the path http://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player . This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

Multicast: axrtpm://<ip>/axis-media/media.amp

• QuickTime TM . The following paths can be used:

rtsp://<ip>/axis-media/media.amp

rtsp://<ip>/axis-media/media.3gp

11


Media streams

Note

•

<ip>=

IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream (up to 3 seconds).

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing audio streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/techsup

• Windows Media Player supports simplex audio. The following paths can be used:

Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

Multicast: axrtpm://<ip>/axis-media/media.amp

• QuickTime TM supports G.711 and AAC audio encoding. The following paths can be used:

rtsp://<ip>/axis-media/media.amp

rtsp://<ip>/axis-media/media.3gp

• The Java applet supports simplex audio with G.711 encoding.

12


Setting up the product

Setting up the product

The Axis product can be con fi gured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help .

Basic Setup

Basic Setup provides shortcuts to the settings that should be made before using the Axis product:

1. Users, see

page 29

.

2. TCP/IP, see

page 31

.

3. Date & Time, see

page 30

.

4. Video Stream, see

page 14

.

5. Audio Settings, see

page 16

.

13


Video and Audio

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can con fi gure the following settings:

• Video stream. See

page 14

.

• Stream pro fi les. See

page 15

.

• Camera settings. See

page 15

.

• Audio settings. See

page 16

.

Video Stream

You can de fi ne the following video stream settings from Video & Audio > Video Stream :

• Image. See

page 14

.

• H.264. See

page 15

.

• MJPEG. See

page 15

.

Image

You can modify the image resolution and compression, and rotate the image from the Image tab ( Video & Audio > Video Stream ).

Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality with higher bandwidth requirements.

To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewer. The maximum frame rate can be set to Unlimited , or you can limit the frame rate to a value.

An image or text can be superimposed over the image as overlay. See

Overlay, on page 16

.

Save your settings before they can take effect.

14



H.264

The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality.

The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower activity in the monitored area. CBR allows you to set a fi xed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either the frame rate or the image quality. Not setting a priority means the frame rate and image quality are equally affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the code #b in the fi eld.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value.

Stream Pro

fi

les

There are four pre-programmed stream pro fi les available for quick set up. The settings for these can be adjusted. New customized pro fi les can also be created. Each pro fi le has a descriptive name, indicating its purpose.

• The stream pro fi les can be accessed from the Stream pro fi le drop-down list in the Live View page.

• To add, copy, modify, and remove stream pro fi les go to Video & Audio > Stream Pro fi les .

• To select the default stream pro fi le go to Live View Con fi g > Stream Pro fi le and choose the pro fi le from the drop-down list.

For more information see the online help on this page.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

White balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list. For a description of each available setting, see the online help .

Exposure Settings

Con fi gure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations.

Exposure value Click in the bar to fi ne-tune the exposure.

15



Exposure control These settings is used to adapt to the amount of light used.

Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality.

Flicker-free 50 or 60 Hz is used to remove fl icker which can be caused by fl uorescent and other light sources. The Hold current option locks the current exposure settings.

Enable Backlight compensation Enable this option if a bright spot of light, for example a light bulb, causes other areas in the image to appear too dark.

Exposure priority This de fi nes the balance between image quality and the frame rate. When Motion is prioritized, motion blur is minimized, but the image quality may be reduced with a higher frame rate. A prioritized Low noise will provide better image quality with a lower frame rate.

Overlay

Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to include date and time or view the current bit rate as overlay text.

To include the current bit rate as overlay text go to Video & Audio > Video Stream > Overlay Settings , select the Include text check box option, and enter the code #b in the fi eld. See the online help for supported formats.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio .

Audio Input

Input gain Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal in dB Full Scale.

• Green — the signal is at a good level.

• Yellow — the signal is becoming distorted.

• Red — The signal is distorted

Encoding Select digital audio encoding format.

• G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system.

• G726 is an unlicensed speech codec that is most commonly used within the security industry.

• ACC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the PTZ Dome Network Camera.

Sample rate The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.

Bit rate Set the required bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help .

16


Live View Con fi g

Live View Con

fi

g

You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of the Live View page.

• Stream Pro fi le. See

page 15

.

• Default Viewer for Browser. See

page 17

.

• Viewer Settings. See

page 18

.

• Action Buttons. These are the buttons described in

Controls on the Live View page, on page 8

.

• User De fi ned Links. See

page 18

.

Default viewer for browsers

From Live View Con fi g > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.

Browser

Windows Internet Explorer

Viewer

AMC

QuickTime

Java applet

Still image

Description

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging alternative to AMC. Requires one of the following installed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

Displays still images only. Click the Refresh button in your browser to view a new image

17


Live View Con fi g

Other browsers Server Push

QuickTime

Java applet

Still image

Recommended viewer for other browsers (Motion JPEG).

H.264

A slower imaging alternative to Server Push (Motion JPEG only).

Displays still images only. Click the Refresh button in your browser to view a new image

For more information, please see the online help .

Viewer Settings

Options for the viewer are con fi gured under Live View Con fi g > Viewer Settings .

• The Show viewer toolbar option will display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media

Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your

Axis reseller.

• You can enable recording from the Live View page. The recordings are saved to the location speci fi ed in the AMC Control

Panel. See


.

User De

fi

ned Links

To display user-de fi ned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When de fi ning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links de fi ned as cgi links will run the script in the background, in a hidden frame. De fi ning the link as a web link will open the link in a new window.

18


PTZ (Pan Tilt Zoom)

PTZ (Pan Tilt Zoom)

Preset positions

A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location. Preset positions can be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• When setting up Events.

To add a preset position:

1. Go to PTZ > Preset Positions .

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position fi eld.

4. If required, select Use current position as Home .

5. Click Add . The camera’s position and focus settings are saved as a preset position.

The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window.

To set a customized home position, select Use current position as Home when adding a preset position. The user-de fi ned home position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be available.

The product can be con fi gured to return to the Home position when it has been inactive for a speci fi ed length of time. Enter the length of time in the Return to home when inactive fi eld and click Save . Set the time to zero to prevent the product from automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video & Audio , select Include overlay text and enter the modi fi er

#P in the fi eld. For more information about modi fi ers, see

File Naming & Date/Time Formats

in the online help .

OSDI Zones

On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see

Overlay, on page 16

the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.

) to aid the user to navigate

19


PTZ (Pan Tilt Zoom)

OSDI zones are set up under PTZ > OSDI Zones . The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.

Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get . Give the zone a descriptive name and click OK .

To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings . Check the

Include text box and enter the modi fi er #L in the fi eld. For more information about modi fi ers, see

File Naming & Date/Time

Formats

in the online help .

Advanced

Limits

De fi ne the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance.

See the online help for more information.

Controls

Panel Shortcut Command Buttons can be con fi gured to provide direct access to commands issued via the VAPIX® Application

Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page though the Ctrl panel button, see

page 9

.

Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom and focus controls.

Note

Disabling PTZ controls will affect preset positions. For example, if the tilt control is disabled, the product cannot move to preset positions that require a tilt movement.

Control Queue

The administrator can set up a queue for PTZ controllers from PTZ > Control Queue . Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.

A user who belongs to a group (see

Users, on page 29

) with a higher PTZ priority can go before other users in the queue and take control of the product. The order of priority is as follows:

1.

Administrator — An administrator takes over PTZ control regardless of who is fi rst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.

2.

Event — The Axis product can be con fi gured to go to a preset position when triggered by an alarm (see

The event will immediately be placed fi rst in the queue except when an administrator is in control.

Events, on page 22

).

3.

Operator — Same as administrator but with lower priority

4.

Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.

Note

• The administrator can enable and disable PTZ controls for selected users.

• To identify different users in the viewer group, cookies must be enabled on the client.

20


Applications

Applications

Third party applications can be uploaded to and installed on the Axis product. For more information, go to www.axis.com/applications

To upload an application, go to Applications > Packages , click Browse to locate the fi le and then click Upload Package . Click on the uploaded application’s name to open the menu options Settings , License and About . For con fi guration instructions, please refer to the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview ) to receive a license key.

Installed Applications lists installed applications with information about the version and the vendor, the status of the application

(running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log fi le for the application, select the application and click Log .

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

21


Events

Events

Prede fi ned parameters, known as an Event or Event Type , can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Event Server .

Triggered events are activated by a signal, for example motion detection.

Scheduled events run at preset times, in a repeating pattern on selected weekdays.

Actions refer to what happens when an event occurs.

Triggered events can be activated by:

• Motion detection, see

page 24

• Audio detection, see

page 26

• A trigger from an uploaded application, see

Applications, on page 21

• Pan Tilt Zoom — when the view stops at a preset position

• System events, for example on boot.

Event actions include:

• Uploading images to an event server or send images by email

• Sending noti fi cation messages and emails

• Pan Tilt Zoom — go to a preset

Event Servers

Event servers receive uploaded image fi les and/or noti fi cation messages. To set up event server connections in the Axis product, go to Events > Event Servers and enter the required information for the server type.

Note

Email servers are con fi gured under System Options > Network > SMTP (email) .

When the setup is complete, click Test to test the connection (the connection test takes approximately 10 seconds).

Server type

FTP Server

HTTP Server

TCP Server

Purpose

• Receives uploaded images

• Receives noti fi cation messages

• Receives uploaded images

• Receives noti fi cation messages

Information required

• Descriptive name

• Network address and upload path

• User name and password


• URL (IP address or host name)

• User name and password

• Proxy settings


• Network address (IP address or host name)

• Port number

For details on each settings, see the online help .

22


Events

Event Types

An Event Type describes how and when the Axis product performs certain actions.

Example

If somebody passes in front of the camera and an event has been con fi gured to detect and respond to motion, the Axis product can record and save images to an FTP server and send a noti fi cation email. Images can be sent as email attachments.

Set up a triggered event

The following example describes how to con fi gure the Axis product to upload images when motion is detected.

1. Go to Events > Motion Detection and set up a motion detection window. See

Set up motion detection, on page 25

.

2. Go to Events > Event Types and click Add triggered .

3. Enter a descriptive name for the event, for example Motion detected.

4. Set the Priority — high, normal or low.

5. Set the Respond to Trigger parameters to de fi ne when the event is active, for example, after of fi ce hours.

6. Select Motion detection from the Triggered By list. Select the desired motion detection window and indicate if the event should be triggered when motion starts or stops (or both).

7. Set the When Triggered parameters, that is, de fi ne what the product should do when motion is detected. To upload images, select Save stream and enter the required information. See

Save stream

.

8. Click OK to save the event.

Note

• Up to 10 event types can be con fi gured, and up to 3 of these can be con fi gured to upload images.

• File names can be formatted according to speci fi c requirements. See


in the online help.

Set up a scheduled event

A scheduled event can be activated at preset times, in a repeating pattern on selected weekdays.

The following example describes how to con fi gure the Axis product to upload images from pre-programmed time periods.

1. Go to Events > Event Types and click Add scheduled .

2. Enter a descriptive name for the event, for example Scheduled email upload.

3. Set the Priority — high, normal or low.

23


Events

4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the event start on Sundays at 13.00 with a duration of 12 hours.

5. Set the When Activated parameters, that is, de fi ne what the product should do when the event is activated. To upload images, select Save stream and enter the required information. See

Save stream

.

6. Click OK to save the event.

Save stream

To upload images to an FTP or HTTP server, save the video stream to the SD card or send images by email, check the Save stream box .

Pre-trigger and post-trigger buffers are useful when checking to see what happened immediately before and after a trigger. All uploaded images are JPEG images.

Image frequency Set the image frequency to a desired frame rate. The frame rate will be the best possible, but might not be as high as speci fi ed, especially if uploading via a slow connection.

Include pre-trigger buffer Images stored internally in the product from the time immediately preceding the trigger. Check the box to enable the pre-trigger buffer and specify the buffer length in seconds, minutes or hours.

Include post-trigger buffer Images stored internally in the product from the time immediately after the trigger. Check the box to enable the post-trigger buffer and specify the buffer length in seconds, minutes or hours.

Note

• Pre-trigger and post-trigger buffers will be lost if the connection to the event server fails.

• The maximum length of the pre-/post-trigger buffer depends on the video image size and selected frame rate.

• If the pre- or post-buffer is too large for the product’s internal memory, the frame rate is reduced and individual images may be missing. If this occurs, an entry is created in the product’s log fi le.

Continue image upload (unbuffered) Upload video images for a fi xed length of time or for as long as the trigger is active.

Select type Upload images to an FTP or HTTP server, send images by email or save the video stream to the SD card.

Create folder Images uploaded to FTP and HTTP servers can be saved to designated folders. Folders can, for example, be named using the current date and time, see


in the online help.

Base fi le name Used to name all uploaded images. Add a suf fi x or use your own fi le format to give the images unique names, see


in the online help.

Use stream pro fi le Select the stream pro fi le to upload, send as email or save to the SD card. When saving to the SD card, the video format must fi rst be selected. For information on stream pro fi les, see

Stream Pro

fi

les, on page 15

.

Motion detection

Motion detection is used to generate an alarm whenever movement occurs (or stops) in the view. Up to 10 Include and Exclude windows can be con fi gured:

• Include windows — target speci fi c areas within the whole video image

Once con fi gured, the motion detection windows appear in the list of available triggers for triggered events. See

event, on page 23

.

Set up a triggered

Note

• Exclude windows — de fi ne areas within an Include window that should be ignored (areas outside Include windows are automatically ignored)

Using the motion detection feature may decrease the product’s overall performance.

24


Events

Set up motion detection

To set up a motion detection Include Window, follow these instructions:

1. Go to Events > Motion Detection .

2. Select the Con fi gure Included Windows option and click New . Select the new window in the list of windows and enter a descriptive name.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the active window (window with red frame).

4. Adjust the Object Size , History and Sensitivity pro fi le sliders (see

Motion detection parameters

motion within an active window is indicated by red peaks in the Activity window .

for details). Any detected

5. Click Save .

To exclude parts of the include window, select the Con fi gure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select the window in the list of windows and click Del .

Motion detection parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

Object Size

Object size relative to window size.

History

Object memory length.

High level (100%) Only very large objects trigger motion detection.

An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.

Medium level (50%)

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary backgrounds trigger motion detection.

A large difference in luminance is required to trigger motion detection.

25


Events

Low level (0%)

Recommended values

Default values

Even very small objects trigger motion detection.

5–15%

15%

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

60–90%

90%

Only very bright objects on a dark background trigger motion detection.

75–95%

90%

Tips:

• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.

• To only detect fl ashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Audio detection

The Axis product can be con fi gured to generate an alarm when audio rises above, falls below or passes the audio alarm level . The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Events > Audio Detection .

2. Set the audio alarm level and click Save.

3. Go to Events > Event Types and set up a triggered event, see

Set up a triggered event, on page 23

.

Note

Audio alarm is disabled by default during PTZ movement. To enable, clear the Alarm automatically disabled during PTZ movement check box option

26


Recordings

Recordings

If using an SD card, the Axis product can be con fi gured to record video continuously or as a result of a triggered or scheduled event:

• To start a continuous recording, see

page 28

.

• To set up triggered and scheduled events, see

Events, on page 22

.

• To access event recordings, see

page 27

.

Event recordings

Event recordings made to the product’s SD card (not included) can be accessed from the Recordings > Events page. For instructions how to set up triggered and scheduled events, see

Events, on page 22

.

From the Recordings > Events page, you can:

• Play recordings from the SD card

• View information on the recording, click Properties

• Lock recordings to prevent accidental removal

• Remove recordings

• Download recordings

Multiple recordings can be downloaded at the same time. Select the recordings and click Download . The downloaded fi le is a zip fi le containing a minimum of three fi les, of which the Matroska (mkv) fi les are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the recordings were made).

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

27


Recordings

Continuous recording

If using an SD card, the Axis product can be con fi gured to continuously save video to the card. To prevent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage .

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous .

2. Select Enabled .

3. Select a Stream pro fi le to use for continuous recordings.

4. Click Save to save and start the recording.

Note

An ongoing recording will be restarted and all previous continuous recordings will be removed if a new stream pro fi le is selected.

To restart an ongoing recording, go to Recordings > Continuous and click Restart . This will remove all previous continuous recordings.

To play or download a continuous recording, follow these steps:

1. Go to Recordings > Continuous .

2. To play or download the recording from a point in time, enter the year, month, date and the time in hours and minutes in the From fi eld.

3. Enter the amount of the recording (hours and minutes) to play or download in the Duration fi eld.

4. Click Play to playback the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download . The downloaded fi le is a zip fi le containing a minimum of three fi les, of which the Matroska (mkv) fi les are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the recordings were made).

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

28


System Options

System Options

Security

Users

User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer Access to the Live View page

Operator Access to the Live View page and to all settings except System Options

Administrator Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSP Password Settings , select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the fi rmware and existing clients support encryption but need to log in again and be con fi gured to use this functionality.

Under User Settings , check the box to enable anonymous viewer login to allow anonymous users access to the Live View page.

Check the box to enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Uncheck the box Enable Basic Setup to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

IP Address Filter

IP address fi ltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address fi ltering.

The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses). The users from these IP addresses need to be speci fi ed in the user list with the appropriate access rights. See System Options > Security > Users .

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is con fi gured on the System Options > Security > HTTPS page.

A self-signed certi fi cate can be used until a Certi fi cate Authority-issued certi fi cate has been obtained. Click Create self-signed certi fi cate to install a self-signed certi fi cate. Although self-signed certi fi cates are free and offer some protection, true security is only implemented after the installation of a signed certi fi cate issued by a Certi fi cate Authority.

To obtain a signed certi fi cate from an issuing Certi fi cate Authority, click Create Certi fi cate Request . When the signed certi fi cate is returned, click Install signed certi fi cate to import the certi fi cate. The properties of any certi fi cate request currently resident in the product or installed can be viewed by clicking Properties .

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help .

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

29



To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server , examples of which are FreeRADIUS and Microsoft

Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certi fi cates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certi fi cates are provided by an

Certi fi cation Authority (CA). You need:

• a CA certi fi cate to validate the identity of the authentication server

• a CA-signed client certi fi cate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certi fi cate, a client certi fi cate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X

and upload the CA certi fi cate, the client certi fi cate and the client private key.

3. Under Settings , select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save .

Certi fi cates

CA Certi fi cate

Client certi fi cate

Client private key

The CA certi fi cate is used to validate the identity of the authentication server. Enter the path to the certi fi cate directly, or locate the fi le using the Browse button. Then click Upload . To remove a certi fi cate, click Remove .

The client certi fi cate and private key are used to authenticate the network device. They can be uploaded as separate fi les or in one combined fi le (e.g. a PFX fi le or a PEM fi le). Use the Client private key fi eld if uploading one combined fi le. For each fi le, enter the path to the fi le, or locate the fi le using the Browse button. Then click Upload . To remove a fi le, click Remove .

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

Select the EAPOL version (1 or 2) as used in your network switch.

Enter the user identity (maximum 16 characters) associated with your certi

Enter the password (maximum 16 characters) for the private key.

Check the box to enable the IEEE 802.1X protocol.

fi cate.

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to con fi gure audio settings, see

Audio Settings, on page 16

.

Note

Deselecting this option will disable audio globally in the Axis product, for con fi gured events and pro fi les with audio as well.

Date & Time

The Axis product’s date and time settings are con fi gured under System Options > Date & Time .

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see below).

To change the date and time settings, select the preferred Time mode under New Server Time :

30



• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see

NTP Con

fi

guration, on page 32

.

If using a host name for the NTP server, a DNS server must be con fi gured. See

DNS Con

fi

guration, on page 32

.

• Set manually allows you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes .

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the prede fi ned formats or see


in the online help for information on how to create custom date and time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time .

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Con fi guration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are con fi gured under System Options > Network > TCP/IP > Basic .

DHCP (Dynamic Host Con fi guration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address noti fi cation, or if the DCHP can update a DNS server, which when allows you to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see

page 38

) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Con fi guration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the con fi guration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic . Other settings for IPv6 should be con fi gured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic .

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the

IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Provider go to www.axis.com/hosting

31



AVHS is enabled by default. The settings are con fi gured under System Options > Network > TCP IP > Basic .

One-click enabled Press the product’s control button (see

Hardware overview, on page 4

) to connect to an AVHS service over the

Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic . Under

Services , click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Advanced TCP/IP Settings

DNS Con fi guration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are con fi gured under System

Options > Network > TCP/IP > Advanced .

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the fi rst part of a fully quali fi ed domain name, for example, myserver is the host name in the fully quali fi ed domain name myserver.mycompany.com

where mycompany.com

is the domain name.

Primary/Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Con fi guration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are con fi gured under

System Options > Network > TCP/IP > Advanced .

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Con fi guration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is con fi gured under System Options > Network > TCP/IP > Advanced .

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.


32



Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced .

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . Any port in the range 1024–65536 can be used. The default setting is 80.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . Any port in the range 1024–65536 can be used. The default setting is 443.

To enable HTTPS, go to System Options > Security > HTTPS . For more information, see

page 29

.

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traf fi c from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-con fi gured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other

(WAN) side of a NAT router. With NAT traversal properly con fi gured, all HTTP traf fi c to an external HTTP port in the NAT router is forwarded to the product.

NAT traversal is con fi gured under System Options > Network > TCP/IP > Advanced .

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM .

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home fi rewall” but the essential purpose of the device is the same.

Enable/Disable When enabled, the Axis product attempts to con fi gure port mapping in a NAT router on your network, using UPnP TM .

Note that UPnP TM must be enabled in the product (see System Options > Network > UPnP ).

Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the fi eld. If no router is speci fi ed, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected.

Alternative HTTP port Select this option to manually de fi ne an external HTTP port. Enter the port number in the fi eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.

Note

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually con fi gure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this fi eld. To change this, enter a new port number and click Save .

FTP

The FTP server running in the Axis product enables upload of new fi rmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced .

33



Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced . The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be con fi gured to use a SOCKS server to reach networks on the other side of a fi rewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a fi rewall, and noti fi cations, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

SOCKS is con fi gured under System Options > Network > SOCKS . For more information, see the online help .

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speci fi ed resource to selected traf fi c on a network. A QoS-aware network prioritizes network traf fi c and provides a greater network reliability by controlling the amount of bandwidth an application may use.

The QoS settings are con fi gured under System Options > Network > QoS . Using DSCP (Differentiated Services Codepoint) values, the

Axis product can mark the following types of traf fi c: live video, live audio, event/alarm traf fi c and management traf fi c.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

SMTP (email)

To send event and error email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email) .

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fi elds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information.

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups.

The Axis product can be con fi gured to support SNMP on the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

SNMP v1/v2 provides the lowest level of security. The community name can be speci fi ed as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the

Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.

34



The following traps are available:

• Cold start

• Warm start

• Link up

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see password.

HTTPS, on page 29

. To enable SNMP v3, check the box and provide the initial user

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to factory default settings, on page 38

.

UPnP

TM

The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP TM can be disabled under System Options > Network > UPnP TM .

RTP/H.264

The RTP port range and multicast settings are con fi gured under System Options > Network > RTP .

The RTP port range de fi nes the range of ports from which the video/audio ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used.

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour .

Storage

SD Card

The SD/SDHC memory card (not included) is managed on the System Options > Storage > SD Card page.

The settings under Storage Device are used to identify and monitor the status of the SD card, and to unmount the SD card before removal. Mounting is done automatically when a card is inserted. SD cards are normally preformatted when purchased, but if needed, click Format to format the card.

Note

To prevent corruption of recordings, the SD card should always be unmounted before removal.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair .

The settings under Storage Device Settings are used to con fi gure removal of recorded video. Automatic disk cleanup can be enabled and set according to a schedule. The disk can be locked to prevent removal of recordings.


35



Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance .

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

• the system time

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The

Axis product can also be reset to factory default using the control button, see

Reset to factory default settings, on page 38

.

To test the product’s PTZ mechanics, click Test under PTZ Status .

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.

This can be useful for identifying the product among other products installed in the same location.

For information about fi rmware upgrade, see

Upgrading the

fi

rmware, on page 39

.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also

Troubleshooting, on page 39

.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview . Information that can be found here includes fi rmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log Provides information about system events.

Access Log Lists all failed attempts to access the product. The Access Log can also be con fi gured to list all connections to the product (see below).

Server Report Provides information about the product status in a popup window. The Access Log is automatically included in the Server Report.

Parameter List Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

36



Connection List Lists all clients that are currently accessing media streams.

Crash Report Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Con fi guration .

The Access Log can be con fi gured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level can be used when sending emails.

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

Caution

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting . It is recommended to create a backup fi le before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see

page 38

.

For more information, see www.axis.com/developer

File Upload

Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a fi le, go to System Options > Advanced > File Upload .

Uploaded fi les are accessed through http://<ip address>/local/<user>/<file name> where

<user> is the selected user group (viewer, operator or administrator) for the uploaded fi le.

Plain Con

fi

g

Plain Con fi g is for advanced users with experience of Axis product con fi guration. All parameters can be set and modi fi ed from this page. Help is available from the standard help pages.

37



To open Plain Con fi g, go to System Options > Advanced > Plain Con fi g .

Reset to factory default settings

This will reset all parameters, including the IP address, to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the Control button and reconnect power (see

Hardware overview, on page 4

).

3. Keep the Control button pressed for about 15 seconds until the Status indicator fl ashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is

192.168.0.90

5. Re-assign the IP address.

It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance .

38


Troubleshooting

Troubleshooting

Checking the

fi

rmware

Firmware is software that determines the functionality of network devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware version. The latest version may contain a correction that fi xes your particular problem. The current fi rmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About .

Upgrading the

fi

rmware

When you upgrade the product with the latest fi rmware from Axis website, the product receives the latest functionality available.

Always read the upgrade instructions and release notes available with each new release, before upgrading the fi rmware.

To upgrade, follow these instructions:

1. Save the fi rmware fi le to your computer. The latest version of the fi rmware is available free of charge from Axis website at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the products web pages.

3. Under Upgrade Server , click Browse and locate the fi le on your computer. Click Upgrade .

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

• Precon fi gured and customized settings are saved when the fi rmware is upgraded (providing the features are available in the new fi rmware) although this is not guaranteed by Axis Communications AB.

Emergency recovery procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp

39


Troubleshooting ping -s 408 <IP address>

In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> temp ping -l 408 -t <IP address>

2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade fi le to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, possible causes and remedial actions

Problems setting the IP address

When using ARP/Ping

The product is located on a different subnet

Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.

If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

The IP address is being used by another device

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product.

If you receive:

Reply from <IP address>: bytes=32; time=10...

this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

If you see

Request timed out

, this means that the IP address is available for use with the

Axis product. Check all cabling and reinstall the product.

Possible IP address con fl ict with another device on the same subnet.

The static IP address in the Axis product is used before the DHCP server sets a dynamic address.

This means that if the same default static IP address is also used by another device, there may be problems accessing the product.

The camera cannot be accessed from a browser

Cannot log in

The IP address has been changed by DHCP

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address fi eld.

If the product and the client are on the same network, run AXIS IP Utility to locate the product.

Identify the product using its model or serial number.

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a fi xed IP address that will not change.

The product is accessible locally but not externally

Router con fi guration To con fi gure your router to allow incoming data traf fi c to the Axis product, enable the NAT-traversal feature which will attempt to automatically con fi gure the router to allow access to the Axis product, see

NAT traversal (port mapping) for IPv4, on page 33

. The router must support UPnP TM .

Firewall protection

Default routers requried

Check the Internet fi rewall with your network administrator.

Check if you need to con fi gure the router settings.

40



Problems with the H.264 format

No H.264 displayed in the client

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

Control Panel (streaming tab). See


.

No multicast H.264

displayed in the client

Multicast H.264 only accessible by local clients

Poor rendering of H.264

images

Color saturation is different in H.264 and Motion JPEG

Lower frame rate than expected

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder .

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced .

Check with your network administrator that the multicast addresses used by the Axis product are valid for your network.

Check with your network administrator to see if there is a fi rewall preventing viewing.

Check if your router supports multicasting, or if the router settings between the client and the product need to be con fi gured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable

Advanced Video Rendering from the Video stab in the AMC Control Panel.

Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames .

Why do I not get 30 frames per second?

Lower the image resolution.

See

Performance considerations, on page 45

.

The 50 Hz version of the product supports up to 25 frames per second.

Image degeneration Decrease the GOV length.

Status indicator LED is fl ashing red and the camera is inaccessible

A fi rmware upgrade has been interrupted or the fi rmware has otherwise been damaged

See

No images displayed on web page

Emergency recovery procedure, on page 39

.

Problems with AXIS Media

Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your workstation.

Installation of additional

ActiveX component restricted or prohibited

Con to fi

Video and image problems, general gure the Axis product to use a Java applet for updating video images in Internet Explorer. Go

Setup > Live View Con fi g and select Java applet under Default viewer .

Image too dark or too light

Missing images in uploads

Slow image update

Check the video image settings under Setup > Video & Audio > Video Stream and Setup >

Video & Audio > Camera Settings .

This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period.

Con fi guring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product.

41



Poor performance Poor performance may be caused by heavy network traf fi c, multiple users accessing the product, low performance clients, use of features such as motion detection and event handling.

Poor quality snapshot images

Screen incorrectly con fi gured on your computer

Browser freezes

Con fi gure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.

Netcape 7.x and Mozilla 1.4

(or later) can sometimes freeze on a slow computer

Problems uploading fi les

Limited space

Lower the image resolution

There is only limited space available for the upload of your own fi les. Delete existing fi les to free up space.

Motion Detection triggers unexpectedly

Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.

No audio

Incorrect setup

No audio or very poor audio quality

Poor audio quality

CPU overloaded

Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

Settings .

Reduce the number of listeners and viewers. Decrease image resolution and compression.

42


Technical Speci fi cations

Technical Speci

fi

cations

Function/group Item

Camera

Video

Audio

Network

Models

Image sensor

Lens

Speci fi cations

AXIS M5013

1/4'‘ progressive scan RGB CMOS

3.6 mm, F1.8

Horizontal angle of view: 45

Vertical angle of view: 36

Diagonal angle of view: 67

Color: 1.4 lux, F1.8

Minimum illumination

Shutter time 1/25000 s to 1/6 s

Pan/Tilt/Zoom 25 preset positions. Preset positions can be used at temperatures above 10°C (50°F).

Pan: ±180°, 100°/s

Tilt: 90°, 100°/s

Zoom: 3x digital

Video compression

Resolutions

H.264 (MPEG-4 Part 10/AVC

Motion JPEG

800x600 to 320x180

Frame rate H.264

30 in all resolutions

30 in all resolutions Frame rate

Motion JPEG

Video streaming

Image settings

Audio streaming

Audio compression

Multiple, individually con fi gurable streams in H.264 and Motion JPEG

Controllable frame rate and bandwidth

VBR/CBR H.264

Manual shutter time, compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones backlight compensation, fi ne tuning of behavior at low light

Rotation: 0°, 180°

Text overlay

One-way

Security

AAC LC 8/16 kHz

G.711 PCM 8kHz

G.726 ADPCM 8 kHz

Con fi gurable bit rate

Password protection, IP address fi ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log

*This product includes software developed by the Open SSL Project for use in the Open

SSL Toolkit (www.openssl.org)

Supported protocols

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,

SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,

DHCP, ARP, SOCKS, etc

*This product includes software developed by the Open SSL Project for use in the Open

SSL Toolkit (www.openssl.org)

43



Function/group

System

Integration

General

Item

Application

Programming

Interface

Intelligent video

Alarm triggers

Alarm events

Video access from web browser

Installation, management and maintenance

Casing

Processor, memory

Power

Connectors

Local storage

Operating conditions

Approvals

Weight

Included accessories


Open API for software integration, including VAPIX® and AXIS Camera Application

Platform from Axis Communications; speci fi cations available at www.axis.com

Includes the ONVIF speci fi cation available at www.onvif.org

Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection

Video motion detection, audio detection, AXIS Camera Application Platform

Video motion detection, AXIS Camera Application Platform, audio detection, temperature,

PTZ preset, memory card full, on boot

File upload via FTP, HTTP and email

Noti fi cation via email, HTTP and TCP

Go to PTZ preset

Record to local storage

Pre- and post alarm video buffering

Camera live view

Video recording to fi le (ASF)

Customizable HTML pages

Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003

DirectX 9c or higher

For other operating systems and browsers, see www.axis.com/techsup

AXIS Camera Management tool on CD and web-based con fi guration

Con fi guration of backup and restore

Firmware upgrades over HTTP or FTP, fi rmware available on www.axis.com

IP51–rated plastic casing, clear dome

ARTPEC-3, 256 MB RAM, 128 MB Flash

Battery backed-up real-time clock

Power over Ethernet IEEE 802.3af Class 3

RJ-45 10BASE-T/100BASE-TX PoE

MicroSD/SDHC memory card slot (card not included)

Temperature: 0 °C to 45 °C (32 °F to 113 °F)

Humidity 20–80% RH (non-condensing)

EN 55022 Class A, EN 61000–6–1, EN 61000–6–2, EN 55024

FCC Part 15 Subpart B Class B

ICES-003 Class A

VCCI Class B

C-tick AS/NZS CISPR 22

KC Class A

EN 60950–1 (IEC 60950–1)

IEC 60529 IP51

330 g (0.7 lb.)

Mounting brackets for soft and hard ceilings, clear and smoked dome cover, Quick

Guide, CD with User’s Manual, recording software, installation and management tools,

Windows decoder 1–user license

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Function/group Item

Video management software (not included)

Optional accessories


AXIS Camera Station — Video management software for viewing and recording up to 50 cameras

See www.axis.com/products/video/software/ for more software applications via partners

Stand for wall mounting

White LED Illuminators

Network I/O Audio Module

Installation Display

Power over Ethernet Midspan

Multi-user decoder license pack

Performance considerations

When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the

CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolution and/or lower compression levels result in larger images. Bandwidth affected.

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

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User Manual

AXIS M5013 PTZ Dome Network Camera

© Axis Communications AB, 2011

Ver. M2.2

Date: April 2011

Part No. 42914

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