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Aspire 3300S
Service Guide
Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: ------------------------- PRINTED IN TAIWAN
ii
Revision History
Please refer to the table below for the updates made on Aspire 3300S service guide.
Date Chapter Updates
Copyright
Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium 4 are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iii
Conventions
The following conventions are used in this manual:
Screen messages
NOTE
WARNING
CAUTION
IMPORTANT
Denotes actual messages that appear on screen.
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems.
Reminds you to do specific actions relevant to the accomplishment of procedures.
iv
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
v
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Block Diagram (Aspire 3300S) . . . . . . . . . . . . . . . . . . 8
Main Board Layout (Aspire 3300S) . . . . . . . . . . . . . . . . . . . . 10
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Specifications and Configurations. . . . . . . . . . . . . 14
Power Management Functions . . . . . . . . . . . . . . . . . . . . . . . 22
Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Standard CMOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Advanced BIOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Advanced Chipset Features . . . . . . . . . . . . . . . . . . . . . . . . . 34
Integrated Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Management Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 38
PnP/PCI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
PC Health Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Frequency Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Set Supervisor/User Password . . . . . . . . . . . . . . . . . . . . . . . 44
Save & Exit Setup/Exit Without Saving . . . . . . . . . . . . . . . . . 46
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 50
Opening the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the EMI Audio Cover . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Modem Card. . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the AGP VGA Card. . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the FDD and DVD Frame . . . . . . . . . . . . . . . . . . . 53
Removing the Intrusion Alarm Cable . . . . . . . . . . . . . . . . . . . 55
Removing the USB and Audio Board . . . . . . . . . . . . . . . . . . 56
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . 63
POST Error Messages List . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Error Symptoms List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Aspire 3300S Exploded Diagram. . . . . . . . . . . . . . . . . . . . . . 89
Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . 99
vi
Chapter 1
System Specifications
Overview
The Aspire 3300S supports Intel
®
Pentium 4 (Willamette 478/Northwood) Flip Chip-Pin Grid Array 2 processor
(FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI/AGP bus.
Chapter 1 1
Features
2
Performance
T
T
T
T
T
T
T
T
T
T
T
T
T
T
T
Intel Pentium® IV processor with Intel NetBurst™ micro-architecture and integrated 256KB/512KB on-die L2 cache memory in Flip Chip 2 (FC)-mPGA 478 socket form factor, with supporting CPU clock up to 2.4GHz+.
System Front Side bus speed:400 MHz.
Maximum of 2GB DDR RAM within 2 DIMM sockets.
Integrated LAN Controller.
3.5-inch and 5.25-inch floppy disk drives.
CD-ROM/DVD-ROM /CD-RW drives
1x/2x/4x AGP slot
High capacity, Enhanced-IDE hard disk
Power management features
CPU SMM (System Management Mode)
Onboard PCI master enhanced local bus IDE (Embedded in 82801BA chipset).
T
T
PIO mode 4
Multiword DMA Mode 2
T
Ultra DMA/33, Ultra DMA/66 & Ultra DMA/100 modes
Plug-and-Play (PnP) feature
ACPI 1.0 b Compliant Power management and Configuration Support
Software shutdown for Windows 95/98/ME/2000/XP
Hardware monitor function
Multimedia
T
T
T
T
T
T
128-bit graphics accelerator installed in the AGP Pro card slot
An additional AGP card 1.5V slot, supports 2X and 4X
Cathode-ray tube(CRT) support
Liquid crystal display (LCD) support(optional)
3-D quality audio system via onboard audio controller
Audio-in/Line-in, Audio-out/Line-out, Headphone-out, Mic-in, and Game/MIDI interface
NOTE: The system has dual RJ-11 phone jacks for line and phone on Modem card (option). One
microphone jack and one speaker jack on FPIO board.
Connectivity
T
T
T
T
T
T
T
T
One AGP and three PCI slots
One CNR slot
USB and PS/2 compatible mouse and keyboard interfaces
Two high-speed NS 16C550-compatible serial ports
One multi-mode parallel port
Four USB ports (available on front and rear panels) with Plug and Play function
High-speed 56K V9.0 fax/data/voice PCI modem (optional)
One RJ45 connector supports IEEE 802./802.3u 10Base-T/100Base-TX-compatible network with remote wake-up function
Chapter 1
Expansion
T
T
3 PCI slots + 2 DIMM slots + 1 AGP slot
Upgradeable memory and hard disk
Human-centric design and ergonomics
T
T
T
T
T
Slim desktop form factor
Separate computer stand and rubber stands for quick and easy positioning
Accessible I/O ports
Smooth and stylish design
Low emission and low radiation
Chapter 1 3
Front Panel Aspire 3300S
The computer’s front panel consists of the following:
4
10
11
12
5
6
7
8
9
3
4
1
2
Label Icon
Black
Pink
Lime
Color Description
Floppy drive light-emitting diode (LED)
3.5-inch floppy drive
Floppy drive eject button
CD-ROM/DVD-ROM/CD-RW Headphone/Earphone jack.
Volume control tuner
CD-ROM/DVD-ROM/CD-RW LED
CD-ROM/DVD-ROM/CD-RW tray
CD-ROM/DVD-ROM/CD-RW emergency eject hole
Stop/Eject button
USB ports
Microphone-in port (front)*
Headphone-out port
Chapter 1
13
Label
14
15
16
Icon Color Description
Hard disk drive activity LED
LAN Activity LED
Power LED
Power switch
NOTE: *The system has two microphone-in ports (front and rear). However, you cannot use both of them at the same time. The default setting for your system enables the microphone-in port in front and disables the one at the back.
Chapter 1 5
Rear Panel Aspire 3300S
6
10
5
6
7
8
9
1
2
3
4
Label Icon
Green
Color Description
Power supply
Voltage selector switch
Keyhole
PS/2 mouse port
Gray
Burgundy
Gold
Network port
Parallel/Printer port
Game/MIDI port
VGA port
*
Black Handset/telephone line ports (optional)
Power cord socket
Chapter 1
11
Label
12
13
14
15
Icon Color
Purple
Description
PS/2 keyboard port
Teal or
Turquoise
Lime
Serial port
Audio-out/Line-out jack
Light blue Audio-in/Line-in jack
16
Microphone-in port (rear)**
17
Expansion slots
NOTE: * The CRT monitor port is automatically disabled when an add-on VGA card is installed into the system. Connect the monitor to the VGA port instead.
**
The system has two microphone-in ports (front and rear). However, you can not use both of them at the same
time.
The default setting for your system enables the microphone-in port in front and disables the one at the back.
Chapter 1 7
System Block Diagram (Aspire 3300S)
8
INTEL P4 CPU
Willamette / Northwood
(FC-PGA2_478)
X86 Legacy Signals
AGP Slot
VGA connector
4X AGP Bus
66-MHz
400 MHz
Host Bus
SIS 650
North Bridge
33MHz,32-bit
Primary PCI Bus
133MHz
64-bit
DDRAM
2XDIMMs
PCI Slot
LPC SUPER I/O
PCI Slot
PCI Slot
3 X PCI Slot
FWH
(BIOS)
1 X Parallel
2 X Serial
1 X FDD CONN
A
L
L
P
A
R
E
L
I
A
L
S
E
R
A
I
A
L
S
E
R
B
F
D
D
SIS 961
South Bridge
K
E
Y
B
O
H H
D D
A
R
D
/
M
O
U
S
D
C
D
R
O
M
D
C
D
R
O
M
USB
USB
USB
USB
E
2 IDE Ports
(Ultra DMA/ATA100)
4 USB Ports
LAN
RTL8100L
AC' 97
Audio Codec
Chapter 1
Chapter 1 9
Main Board Layout (Aspire 3300S)
10
Component
ATX Power Supply/JPW1
JKBMS1
USB Connectors
COM A & COM B
VGA DB 15-pin
LAN Jack (optional)
LPT1
FDD1
J8
ATX power connectors
Function
Mouse/keyboard connector
Connecting to USB devices
Serial port connector
Connecting to VGA monitor
Connecting to LAN devices
Parallel port connector
Floppy disk drive connector
Chassis intrusion switch connector
Chapter 1
Component
IDE 1~IDE 2
JCD1/JAUX1/JMD1
CPUFA/SYSFA
JFP1/JFP2
JAUD
JUSB1/JUSB2
JIR1
JBAT1
AGP Slot
PCI Slot
CNR Slot
Function
Hard disk connector
CD/AUX/Modem-in connectors
Fan power connectors
Front panel connectors
Front panel audio connector
USB front connector
IrDA infrared module connector
Clear CMOS jumper
Connecting to AGP cards
Connecting to expansion cards
Connecting to expansion cards
Chapter 1 11
Keyboard
The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys.
12
1
No.
2
3
Component
Programmable keys
Internet/Suspend keys
Description
Help you directly access a URL (Web site) or launch any program, file, or application in your system. The fifth key is set to launch the media player.
To configure the settings of each key, right-click on the Magic Keyboard icon located on your Windows desktop.
Consist of three buttons:
• dled with your system.
Multimedia keys
•
Web browser
: launches the browser application that came bundled with your system.
• Suspend/Resume : puts the system to sleep when pressed. To wake up the system press it again.
Allow you to do the following:
• Play/Pause button : press to start playing the audio track or video file. Press again to pause.
• Stop Button video file.
: press to stop playing the audio track or
• Forward Button or file and start playing.
: press to skip forward to the next track ous track or file and start playing.
Chapter 1
10
11
6
7
8
4
No.
5
Component
Volume control/Mute knob
Description
Controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound.
[
Scroll Lock
Num Lock
]
Cursor keys
Application key
When activated, the screen moves one line up or down when you press the up arrow or down arrow respectively. Take note that
[
may not work with some applications.
When activated, the keypad is set to numeric mode, i.e., the keys function as a calculator (complete with arithmetic operators such as +, -, * and /).
Also called arrow keys, let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric pad when the
]
is toggled off.
Opens the applications context menu (same function as clicking the right button of the mouse).
9
Windows logo key
Caps lock
@
Function keys
Start button. Combinations with this key perform special functions, such as:
•
•
Windows + Tab: Activates the next Taskbar button
Windows + E: Explore My Computer
• Windows + F: Find Document
• Windows + M : Minimize All
• Shift + Windows + M: Undo Minimize All
• Windows + R: Displays Run dialog box
When activated, all alphabetic characters typed appear in uppercase
(same function as pressing
j
+ <letter>).
Access most of the computer's controls like screen brightness, volume output and the BIOS utility.
Chapter 1 13
Hardware Specifications and Configurations
Processor
Item
Type
Speed
Minimum operating speed
Voltage
Specification
Intel® Pentium IV processors with mPGA478 package
Internal : 1.5~2.4GHz+
External: 400MHZ Data Bus Frequency
0 MHz (If Stop CPU Clock in Sleep State the BIOS Setup is set to Enabled.)
Processor voltage can be detected by the system without setting any jumper.
BIOS
Item
BIOS code programmer
BIOS version
BIOS ROM size
Support protocol
Boot from CD-ROM feature
Support to LS-120 drive
Support to BIOS boot block feature Yes
Specification
Award
V6.0
2MB
PCI 2.1, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP
1a, Bootable CD-ROM 1.0, ATAPI
Yes
No
NOTE: The BIOS can be overwritten/upgraded using the FLASH utility (AWDFLASH.EXE).
BIOS Hotkey List
Hotkey
c
Function
Enter BIOS Setup Utility
Description
Press while the system is booting to enter BIOS
Setup Utility.
14 Chapter 1
This section has two table lists, system memory specification and the possible combinations of memory module.
System Memory
Item
Memory socket number
Support memory size per socket
Support maximum memory size
Support memory type
Support memory speed
Support memory voltage
Support memory module package
Support to parity check feature
Support to Error Correction Code (ECC) feature.
Memory module combinations
2 slots (4 banks)
64MB~1GB
2GB
DDR SDRAM
266MHz(PC2100)
2.5V
184 -pin DIMM
Yes
Yes
Specification
You can install memory modules in any combination as long as they match the Memory Combination specifications.
Memory Combinations
Slot
Slot 1 (Bank 0 & Bank
1)
Slot 2 (Bank 0 & Bank
1)
Memory Module
64MB, 128MB,
256MB, 512MB, 1GB
64MB, 128MB,
256MB, 512MB, 1GB
Total Memory
64MB~1GB
64MB~1GB
Maximum System Memory Supported
64MB~2GB
Cache Memory
Item
First-Level Cache Configurations
Cache function control Enable/Disable by BIOS Setup (Advanced options)
Second-Level Cache Configurations: Below information is only applicable to system with installed Pentium 4 processor.
L2 Cache RAM size
L2 Cache RAM speed
L2 Cache function control
Pentium IV processor: 256 KB
The same with the processor core clock frequency
Enable/Disable by BIOS Setup
Video Interface
Item
Video controller resident bus
Video interface support
Specification
AGP bus
1x / 2x / 4x AGP Signaling and 2x / 4x Fast Writes
The AGP buffers operate only 1.5V mode
Chapter 1 15
16
Audio Interface
Item
Audio controller
Audio controller resident bus
Audio function control
Mono or stereo
Compatibility
Music synthesizer
Sampling rate
MPU-401 UART support
Microphone jack
Headphone jack
SiS961
AC’97 link
Enable/disable by BIOS Setup
Stereo
Specification
AC’97 2.1 compliant
Sound Blaster Pro compatible
Mixed digital and analog high performance chip
Enhanced stereo full duplex operation
High performance PCI audio accelerator
Full native DOS games compatibility
High-Quality ESFM music synthesizer
MPU-401(UART mode) interface for wavetable synthesizers and MIDI devices
Integrated dual game port
Meets PC 97/PC98 and WHQL specifications
Yes
44.1 KHz
Yes
Supported
On audio-I/O board (connects via CN6)
Supported On audio-I/O board (connects via CN6)
IDE Interface
Item
IDE controller
IDE controller resident bus
Number of IDE channel
Support IDE interface
Support bootable CD-ROM
Specification
SiS961
PCI bus
2 onboard: 40-pin hard disk drive connector,
E-IDE (up to PIO mode 4 and Ultra DMA/33, Ultra DMA/66 and Ultra DMA/100 mode 2) ANSIS ATA rev.4.0 ATAPI
Yes
Floppy disk drive Interface
Item Specification
Floppy disk drive controller LPC Super I/O
Floppy disk drive controller resident bus LPC
Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB; 3-mode
Chapter 1
Parallel Port
Item
Parallel port controller
Parallel port controller resident bus
Number of parallel ports
Support ECP/EPP
Connector type
Parallel port function control
Optional ECP DMA channel
(in BIOS Setup)
Optional parallel port I/O address
(via BIOS Setup)
Optional parallel port IRQ
(via BIOS Setup)
Serial Port
Item
Serial port controller
Serial port controller resident bus
Number of serial port
Serial ports location
16550 UART support
Connector type
Optional serial port I/O address
(via BIOS Setup)
Optional serial port IRQ
(via BIOS Setup)
Modem
Item
Fax modem data baud rate (bps)
Data modem data baud rate (bps)
Voice modem
Modem connector type
Full duplex
USB Port
Items
Universal HCI
USB Class
Specification
LPC Super I/O
LPC
1
SPP/ECP / EPP 1.7 & 1.9
25-pin D-type female connector
Enable/disable by BIOS Setup
DMA channel 1
DMA channel 3
378h
278h
IRQ5
IRQ7
LPC Super I/O
LPC
2
COM1, COM 2
Yes
10-pin connector
3F8h, 2F8h, 3E8h, 2E8h
4, 3
Specification
14.4K bps
56K bps
Yes
Not Applicable
Not applicable
Specification
Specifications
USB 1.1
Support legacy keyboard for legacy mode
Chapter 1 17
18
Memory Address Map
Address
000000 - 07FFFF
080000 - 09FFFF
0A0000 - 0BFFFF
0C0000 - 0C7FFF
0C8000 - 0DFFFF
0E0000 - 0EFFFF
0F0000 - 0FFFFF
100000 - UPPER LIMIT
UPPER LIMIT - 4GBytes
512KBytes
128KBytes
128KBytes
32KBytes
96KBytes
64KBytes
Size
64KBytes
Function
Host Memory
Host/PCI Memory
PCI/ISA Video Buffer Memory
Video BIOS Memory
ISA Card BIOS & Buffer Memory
BIOS Extension Memory
Setup and Post Memory
PCI Development BIOS
System BIOS Memory
Main Memory
PCI Memory
Note : UPPER LIMIT means the maximum size of installed memory.
The Main Memory Maximum size are 768M Bytes.
Onboard Device ID & IRQ Map
Intel 845 MCH
Device
P2P
(Func.0) ICH2 (LPC)
(Func.1) ICH2 (IDE)
(Func.2) ICH2 (USB)
(Func.3) ICH2 (SMBUS)
(Func.5) ICH2 (AC97 Audio)
PCI Slot 1
PCI Slot 2
PCI Slot 3
AD11
AD30
AD31
AD31
AD31
AD31
AD31
AD16
AD17
AD21
AD#
14h
14h
05h
06h
07h
00h
13h
14h
14h
14h
IDSEL Route Reg.
68h
61h
60h
61h
62h
FFh
FFh
FFh
FFh
FFh
Mask
PCI Slot IRQ Routing Map
PCI INTX#
PCI 1
PCI 2
PCI 3
Route 1
Route 2
Route 3
INTA
Route 2
Route 3
Route 4
INTB INTC
Route 3
Route 4
Route 1
Route 4
Route 1
Route 2
INTD
Chapter 1
I/O Address Map
Hex Range
000-00F
020-021
040-043
060-060
061-061
070-071
081-08F
0A0-0A1
0C0-0DF
0F0-0FF
170-177
1F0-1F7
278-27F
2F8-2FF
378-37F
3F0-3F5
3F6-3F6
3F7-3F7
3F8-3FF
0CF8
0CFC
778-77A
IRQ Assignment Map
IRQ5
IRQ6
IRQ7
IRQ8
IRQ9
IRQ10
IRQx
IRQ0 Timer
IRQ1 Keyboard
IRQ2
IRQ3
IRQ4
System Devices
Cascade Interrupt Control
Serial Alternate
Serial Primary
Parallel Port (Alternate)
Floppy Diskette
Parallel Port
Real Time Clock
N
N
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
N
PS/2 Mouse
Math Co-processor Exception
Fix Diskette
Fix Diskette
NOTE: N - Not to be used.
Devices
DMA Controller-1
Interrupt Controller-1
System Timer
Keyboard Controller 8742
System Speaker
CMOS RAM Address and Real Time Clock
DMA Controller-2
Interrupt Controller-2
DMA Controller-2
Math Co-Processor
Secondary IDE
Primary IDE
Parallel Printer Port 2
Serial Asynchronous Port 2
Parallel Printer Port 1
Floppy Disk Controller
Secondary IDE
Primary IDE
Serial Asynchronous Port 1
Configuration Address Register
Configuration Data Register
Parallel Printer Port 1
N
N
Reserved
Reserved
Reserved
Reserved
Reserved
N
Reserved
Reserved
Reserved
Reserved
N
Reserved
Reserved
Add-On-Card Devices
Chapter 1 19
20
DRQ Assignment Map
DRQx
DRQ0
DRQ1
DRQ2
DRQ3
DRQ4
DRQ5
DRQ6
DRQ7
NOTE: N - Not to be used.
System Devices
N (Notes)
N
Floppy Diskette
N
N
N
Cascade
N
Main Board Major Chips
Item
North Bridge
South Bridge
Super I/O controller
Audio controller
LAN controller
HDD controller
Keyboard controller
RTC
SiS 650
SiS 961
ITE IT8705F
SiS961
SiS961
SiS961
SiS961
SiS961
Reserved
Reserved
N
Reserved
N
Reserved
Reserved
Reserved
Add-On-Card Devices
Controller
Environmental Requirements
Item
Temperature & Humidity
Operating
Non-operating
Non-operating
Humidity
Operating
Non-operating
Non-operating
Vibration
Operating
+10 to +45
°
C
-10 to +60
°
C
-20 to +60
°
C (Storage package)
Specifications
20% to 80% RH, non-condensing
20% to 80% RH, non-condensing (Unpacked)
20% to 80% RH, non-condensing (Storage package)
5~16.2Hz 0.388mm(peak to peak)
16.2~250Hz 0.2G
Sweep Rate
Direction
Test Cycles
Non-operating
(Packed)
1 octave/minute
X,Y,Z axis
2 cycles per axis
5~27.1Hz 0.6G
27.1~50Hz 0.44mm(peak to peak)
50~500Hz 2.0G
Sweep rate
Direction
Test Cycles
0.5 octave/minute
X,Y,Z axis
4 cycles per axis
Chapter 1
Mechanical Specifications
Item
Weight
One 3.5 FDD and one 3.5 HDD
(without packing)
Switching Power Supply
Input Frequency
50Hz
60Hz
Depends on local configuration
Specification
47Hz to 53Hz
57Hz to 63Hz
Frequency Variation Range
Variation Range Input Voltage
100 - 120 VRMS
200 - 240 VRMS
90-132 VRMS
180-264 VRMS
Input Current
3A
(This is for 160W power supply)
180 - 264 VRMS
Measuring Range
Output Requirements Regulation
+5V
+12V
-12V
+3.3
-5V
+5V
+-5%
+-5%
+-10%
+-5%
+-10%
+-5%
NOTE: 1.
+3.3V and +5V total output power can’t exceed 80W.
8A
8A
0.3A
10A
0.2A
3A
Current Rating(Max)
Chapter 1 21
Power Management Functions
Device Standby Mode
T
T
T
T
T
Independent power management timer for hard disk drive devices
(0-15 minutes, time step=1 minute).
Hard disk drive goes into Standby mode (for ATA standard interface).
Disable V-sync to control the VESA DPMS monitor.
Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows).
Resume recovery time: 3-5 sec.
Global Standby Mode
T
T
T
T
Global power management timer (2-120 minutes, time step=10 minute).
Hard disk drive goes into Standby mode (for ATA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Resume recovery time: 7-10 sec.
Suspend Mode
T
T
T
T
T
T
T
Independent power management timer (2-120 minutes, time step=10 minutes) or pushing external switch button
CPU goes into SMM.
CPU asserts STPCLK# and goes into the Stop Grant State.
LED on the panel turns amber color.
Hard disk drive goes into SLEEP mode (for ATA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Return to original state by pushing external switch button.
Suspend to RAM
T
T
T
T
T
The system context is maintained in system memory
Power is shut to non-critical circuits.
Memory is retained, and refreshes continually.
All clocks shut except RTC.
Return to original state by pushing external switch button & “PME” events at ACPI mode.
22 Chapter 1
Chapter 1 23
Chapter 2
System Utilities
Most systems are already configured by the manufacturer or the dealer. There is no need to run
Setup when starting the computer unless you get a Run Setup message.
The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system cannot retain configuration values in CMOS.
Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup.
Chapter 2 24
Entering Setup
Power on the computer abd the system will start POST (Power On Self Test)prosecc. When the message of
“
Press DEL to enter SETUP
” appears on the screen, press the key of [Delete] to enter the setup menu.
NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+Alt+Delete].
The Setup Utility main menu then appears:
25 Chapter 2
The command line at the bottom of the menu tells you how to move within a screen and from one screen to another.
T
T
To select an option, move the highlight bar by pressing or then press
To change a parameter setting, press or until the desired setting is found.
.
T
Press exit Setup.
to return to the main menu. If you are already in the main menu, press again to
The parameters on the screens show default values. These values may not be the same as those in your system.
The grayed items on the screens have fixed settings and are not user-configurable.
NOTE: Due to the application of a new version of BIOS Setup program, you may find the BIOS menu is largely different from the former models. However, you will soon find out that this version is much more compact than the former ones.
Chapter 2 26
Product Information
The screen below appears if you select Product Information from the main menu:
The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support).
27 Chapter 2
The following table describes the parameters found in this menu:
Parameter
Product Name
System S/N
Main Board ID
Main Board S/N
System BIOS Version
SMBIOS version
System BIOS ID
BIOS Release Date
Description
Displays the model name of your system.
Displays your system’s serial number.
Displays the main board’s identification number.
Displays your main board’s serial number.
Specifies the version of your BIOS utility.
The System Management Interface (SM) BIOS allows you to check your system hardware components without actually opening your system. Hardware checking is done via software during start up. This parameter specifies the version of the
SMBIOS utility installed in your system.
Specifies the version ID of the BIOS utility.
Displays the release date of the BIOS utility.
Chapter 2 28
Standard CMOS Features
Select Standard CMOS Features from the main menu to configure some basic parameters in your system.
The following screen shows the Standard CMOS Features menu:
29
The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Date
Time
Parameter
IDE Primary Channel Master
IDE Primary Channel Slave
Description
Lets you set the date following the weekdaymonth-day-year format
Lets you set the time following the hour-minutesecond format
Options
Weekday: Sun, Mon...Sat
Month: Jan, Feb...Dec.
Day: 1 to 30
Year: 1980 to 2079
Hour: 0 to 23
Minute: 0 to 59
Second: 0 to 59
IDE Device Model Number:
None
Allows you to configure the hard disk drive connected to the master port of IDE channel 1.
To enter the IDE Primary Master setup, press
[Enter].
The IDE CD-ROM is always automatically detected.
Allows you to configure the hard disk drive connected to the slave port of IDE channel 1.
To enter the IDE Primary Slave setup, press
[Enter].
The IDE CD-ROM is always automatically detected.
IDE Device Model Number:
None
Chapter 2
Parameter Description
IDE Secondary Channel Master Allows you to configure the hard disk drive connected to the master port of IDE channel 2.
To enter the IDE Secondary Master setup, press
[Enter].
The IDE CD-ROM is always automatically detected.
IDE Secondary Channel Slave Allows you to configure the hard disk drive connected to the slave port of IDE channel 2.
To enter the IDE Secondary Slave setup, press
[Enter].
The IDE CD-ROM is always automatically detected.
Drive A Allows you to configure your floppy drive A.
Drive B
Floppy 3 Mode Support
Video
Halt On
IDE Device Model Number:
None
Options
IDE Device Model Number:
None
Allows you to configure your floppy drive B.
1.44 MB, 3.5-inch
None
360 KB, 5.25-inch
1.2 MB, 5.25-inch
720 KB, 3.5-inch
2.88 MB, 3.5-inch
1.44 MB, 3.5-inch
None
360 KB, 5.25-inch
1.2 MB, 5.25-inch
720 KB, 3.5-inch
2.88 MB, 3.5-inch
Disabled, Enabled. Floppy 3 is the standard Japanese floppy drive mode. Supported by the BIOS, the selected diskette drive can read 720KB, 1.2MB and
1.44MB on a 3.5” diskette.
This item specifies the type of video card in use.
The default setting is VGA/EGA. Since current
PCs use VGA only, this function is almost useless and may be disregarded in the future.
This parameter enables you to control the system stops in case of Power On Self Test errors (POST).
VGA/EGA
CGA40
CGA80
Mono
All Errors
No Errors
All but Keyboard
All but Diskette
All by Disk/Key
Base Memory
Extended Memory
Total Memory
Refers to the option of memory that is available to standard DOS programs. DOS systems have an address space od 1MB, but the top 384KB
(called high memory) is reserved for system use.
This leaves 640 KB of conventional memory.
Everything above 1MB is either extended or extended memory.
Memory above and beyond the standard 1MB of base memory that DOS supports. Extended memory is only available in PCs with an Intel
80286 or later microprocessor. Extended memory is not configured in any special manner and is therefore unavailable to most DOS programs. However, MS Windows and OS/2 can use extended memory.
Total based and extended memory, and I/O
ROM 384KB available to the system.
Chapter 2 30
IDE Primary/Secondary Channel Master/Slave Setup
The following screen appears if you select any of the IDE drive parameters:
31
The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Parameter
IDE HDD Auto-
Detection
IDE Primary Master
Access Mode
Capacity
Cylinder
Head
Precomp
Landing Zone
Sector
Description
Auto-detects your hard disk drive
Press [Enter]
Options
Display the type of device installed.
Selects the HDD access mode
Shows the size of your HDD in MB
Shows your hard disk’s numberof cylinders
Shows your hard disk’s number of heads
Selects the precomp number for old HDD parking
Selects the Land Zone number for old HDD parking
Shows your hard disk’s number of sectors
Auto
None
Manual
Auto
Large
LBA
CHS xxxxx MB
0 to 65535
0 to 255
0 to 65535
0 to 65535
0 to 255
Chapter 2
Advanced BIOS Features
The following screen shows the Advanced BIOS Features:
The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Parameter
Virus Warning
Quick Power On Self Test
Hard Disk Boot Priority
First/Second/Third Boot
Device
Boot Other Device
Swap Floppy Drive
Boot Up Floppy Seek
Description
Allows you to set the virus warning feature for
IDE Hard Disk boot sector protection. If the function is enabled and any attempt to write data into this area is made, BIOS will display a warning message on screen and beep.
This parameter speeds up POST by skipping some items that are normally checked.
Enabled
Disabled
Enabled
Disbaled
Options
The items allow you to set the sequence of boot device where BIOS attempts to load the disk operating system.
This parameter allows you to specify the system boot up search sequence.
Setting to Enabled will swap floppy drive a: and b:.
Setting to Enabled will make BIOS seek floppy drive a: before booting the system.
Floppy, LS120, HDD-0, SCSI,
CDROM, HDD-1, HDD-2, HDD-3, ZIP,
LAN, Disabled (Disable this sequence
).
The sequence following the order of
HDD, Floppy and CD-ROM is recommended.
Enabled
Disbaled
Enabled
Disabled
Enabled
Disabled
Chapter 2 32
33
Parameter
Boot Up NumLock Status
Gate A20 Option
Typematic Rate Setting
Description
Sets the NumLock status when the system is powered on. Setting to On will turn on the
NumLock key when the system is powered on.
Setting to Off will allows users to use the arrow keys on the numeric keypad.
This item is to set the Gate A20 status. A20 refers to the first 64KB of extended memory.
When the default value Fast is selected, the
Gate A20 is controlled by port 92 or chipset specific method resulting in faster system performance. When Normal is selected, A20 is controlled by a keyboard controller or chipset hardware.
This item is used to enable or disable the typematic rate setting including Typematic Rate and Typematic Deplay.
On
Off
Fast
Normal
Enabled
Disabled
Options
Typematic Rate
Typematic Delay
Security Option
APIC Mode
After Typematic Rate Setting is enabled, this item allows you to set the rate (characters/ second) at which at keys are accelerated.
This item allows you to select the delay between when the key was first pressed and when the acceleration begins
Specifies the type of BIOS password protection that is implemented. Setup means that the password prompt appears only when end users try to run Setup. System means that a password prompt appears every time when the computer is powered on or when end users try to run Setup.
This field is used to enable or disable the APIC
(Advanced Programmable Interrupt Controller).
Due to compliance with PC2001 design guide, the system is able to run in APIC mode.
Enabling APIC mode will expand available IRQ resources from the system.
MPS Version Control for OS This field allows you to select which MPS (Multi-
Processor Specification) version to be used for the operating system. You need to select the
MPS version supported by your operating system. To find out which version to use, consult the vendor of your operating system.
Settings: 6,8,10,12,15,20,24 and 30.
Settings: 250, 500, 750 and 1000.
Setup
System
Enabled
Disabled
1.4
1.1
Chapter 2
Advanced Chipset Features
The advanced cipset features setup option is used to change the values of the chipset registers. These registers control most of the system options in the computer.
NOTE: Change these settings only if you are familiar with the chipset.
Advanced DRAM Control
Press [Enter] to enter the sub-menu and the following screen appears:
Chapter 2 34
35
The following table describes each parameter under the sub-menu. Settings in boldface are the default and suggested values.
Parameter
System Performance
CAS Latency Setting
Description
The DRAM timing is controlled by the DRAM
Timing Registers. The timings programmed into this register are dependent on the system design. Slower rates may be required in certain system designs to support loose layouts or slower memory.
When synchronous DRAM is installed, the number of clock cycles of CAS latency depends on the DRAM timing.
2T, 2.5T, 3T
Options
Normal Mode
Safe Mode
Fast mode
Turbo Mode
Ultra Mode
The other two parameters under the Advanced Chipset Features are presented below. Settings in boldface are the deafult and suggested values.
Parameter
Memory Hole at 15M-16M
AGP Aperture Size (MB)
Description
You can reserve this area of system memory for
ISA adapter ROM. When this area is reserved, it cannot be cached. The user information of peripherals that need to use this area of system memory usually discuss their memory requirements.
This item lets you determine the effective size of the AGP Graphic Aperture.
Disabled
Enabled
Options
64, 4,8,16,32,128 and 256.
Chapter 2
Integrated Peripherals
The following table describes each Integrated Peripherals parameters. Settings in boldface are the default and suggested values.
Parameter
Internal PCI/IDE
IDE Primary Master PIO
IDE Primary Slave PIO
IDE Secondary Master PIO
IDE Secondary Slave PIO
Description
This setting enables or disables the internal primary and secondary PCI & IDE controllers.
Setting these items to “Auto” activates the HDD speed auto-detect function. The PIO mode specifies the data transfer rate of the HDD. For example, mode 0 data transfer rate is 3.3MB/s, mode 1 is 5.2 MB/s, mode 2 is 8.3MB/s, mode 3 is 11.1 MB/s and mode 4 is 16.6MB/s. If your hard disk performance becomes unstable, you may manually try the slower mode.
These items allow you to set the Ultra DMA 33/
66/100 mode supported by the hard disk drive connected to your primary and secondary IDE connectors.
Both, Disabled, Primary,
Secondary
Auto, mode 1, mode 2, mode 3 and mode 4
Options
Primary Master UltraDMA
Primary Salve UltraDMA
Secondary Master UltraDMA
Secondary Slave UltraDMA
IDE Burst Mode
Auto
Disables
AC97 Audio
This allows your hard disk controller to use the fast block mode to transfer data to and from the hard disk drive.
Enabling the on-die AC97 Auto if no add-on PCI audio device.
System Share Memory Size For SiS650 chipset, the system shares memory to the onboard VGA card. This setting controls the exact memory size shared to the VGA card.
USB Controller This item is used to enable or disable the on-chip
USB.
Enabled
Disabled
Auto
Disabled
4, 8, 16, 32, 64MB
Enabled
Disabled
Chapter 2 36
37
Parameter
USB Keyboard Support
USB Mouse Support
Onboard LAN function
Onboard LAN Boot ROM
IDE HDD Block Mode
Onboard FDC Controller
Description
This item lets you enable or disable the USB keyboard driver within the onboard BIOS. The keyboard driver simulates legacy keyboard command and lets you use a USB keyboard during POST or after boot if you do not have a
USB driver in the operating system.
Enabled
Disabled
This item lets you enable or disable the USB mouse driver within the onboard BIOS. The keyboard driver simulates legacy mouse command and lets you use a USB mouse during
POST or after boot if you do not have a USB driver in the operating system.
This setting determines whether or not to activate the boot ROM of the onboard LAN chip.
Enabled
Disabled
To enable or disable the onboard LAN controller
Enabled
Disabled
Enabled
Disabled
Block mode is also called block transfer, multiple commpands or multiple sector read/write. If your
IDE hard drive supports block mode (most new drives do), select “Enabled” for automatic detection of the optimal number of block read/ write per sector the drive can support.
Enabled
Disabled
Setting this parameter to “Enable” allows you to connect your floppy disk drives to the onboard floppy disk connector instead of a separate controller card. Change the setting to “Disabled” if you want to use a separate controller card.
Enabled
Disabled
Options
Chapter 2
Power Management Setup
The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use.
The following screen shows the Power Management parameters and their default settings:
The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Parameter
ACPI Function
ACPI Suspend Type
Description
This item is to activate the ACPI (Advanced
Configuration and Power Management Interface)
Function. If your operating system is ACPIaware, such as Windows 98SE/2000/Me, select
Enabled.
This item specifies the power saving modes for
ACPI function. S1(POS): The S1 sleep mode is a low power state. In this state, no system context (CPU or chipset) is lost and hardware maintains all system context. S3 (STR): The S3 sleep mode is s power-down state in which power is supplied only to essential components such as main memory and wake-capable devices and all system context is saved to main memory. The information stored in memory will be used to restore the PC to the previous state when an wake-up event occurs. S1&S3: Both S1 and S3 will be adopted.
Enabled
Disabled
S3
S1
S1&S3
Options
Chapter 2 38
39
Parameter
Video Off Option
Video Off Method
Modem Use IRQ
HDD Power Down
Soft-off by PWR-BTTN
Aftrer PC Power Lost
Power On by Ring
Wake-Up by PCI Card
Resume by Alarm
Description
This item is to control the mode in which the monitor will shut down.
Always On: Always keep the monitor on.
Suspend --> Off: During suspend mode, the monitorwill shut down. Susp, Stby --> During suspend or standby mode, the monitor will shut down. All Modes --> Off: The monitor is turned off during doze, standby or suspend mode.
This item determines the manner in which the monitor is blanked.
V/H SYNC+Blank: This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen: This option only write blanks to the video buffer. DPMS
Supported: Initial display power management signaling.
This setting names the interrupt request (IRQ) line assigned to the modem (if any) on your system. Activity of selected IRQ always awakens the system.
If HDD activity is not detected for the length of time specified in this field, the hard disk drive will be powered down while all other devices remain active.
This feature allows users to configure the power button function.
Options
Always On
Suspend Off
Susp, Stby --> Off
All Modes
V/H SYNC+Blank
Blank Screen
DPMS Supported
3, 4, 5, 7, 9, 10, 11, AUTO.
Disabled
1~15 Mins
This item specifies when your system reboot after a power failure or interrupt occurs.
When enabled, any fax/modem activity wakes up the system from suspend mode.
Use PCI Wake-up system. PCI must meet PCI
2.2 specification.
Use this option to set the date and time for your computer to boot up.
Date (of month) Alarm* - Indicate the month for system to boot up. Set it to 0 if you want to boot up everyday.
Time (hh:mm:ss) Alarm* - Indicate the hour, minute and second for system to boot up.
Instant Off: The power button functions as a normal poweron/-off button.
Delay 4 Sec: When you press the power button, the computer enters the suspend/ sleep mode, but if the button is pressed for more than four seconds, the computer will be turned off.
Power Off
Power On
Last State
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
*Set Resume by Alarm to
Enable, then press “Enter” to show the range of Date and
Time Alarm.
Chapter 2
PnP/PCI Configuration
The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Parameter
Reset Configuration Data
Resources Controlled By
IRQ Resources
PCI/VGA Palette Snoop
Description
Selecting “Enabled” to reset Extended System
Configuration Data (ESCD) only if you installed a new add-on and the system reconfiguration has caused such a serious conflict that the operating system can not boot. Otherwise, you should leave it unchanged.
Disabled
Enabled
Options
This BIOS can automatically configure all of the boot and Plug and Play compatible devices.
You can also set it as Manual and go into each of the sub menu to choose specific resources.
The items are adjustable only when “Resources
Controlled By” is set to Manual. By pressing
“Enter” to access the sub menu.
Disabled - Data read or written by the CPU is only directed to the PCI VGA device’s palette registers.
Enabled - Data read or written by the CPU is directed to both the PCI VGA device’s palette registers and the ISA VGA device’s palette registers, permitting the palette registers of both
VGA devices to be identical.
Auto (ESCD)
Manual
PCI Device
Reserved
Disabled
Enabled
*If any ISA bus adapter in the system requires VGA Palette snooping, the setting must be set to “Enabled”.
NOTE: It is strongly recommended that only experienced users should make any changes to the default settings.
Chapter 2 40
PC Health Status
41
The following table describes the parameters found in this menu:
Parameter Description
Shutdown Temperature This option is for setting the shutdown temperature level for the processor. When the processor reaches the temperature you set, the ACPI-aware system will be shut down.
Current System/CPU
Temperature, CPU/
System fan, Vcore, ect.
These items display the current status of all of the mainboard hardware devices/components such as
CPU voltages, temperatures and all fans’ speeds.
Options
Chapter 2
Frequency Control
The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Parameter
Set CPU Ratio
CPU Clock Ratio
Auto Detect DIMM/PCI Clk
Spread Spectrum
DRAM Frequency
Description
End users can overlock the processor by specifying the CPU ratio (clock multiplier) in this field.
If the CPU Ratio is set to Manual, end users can choose a suitable ratioto support the CPU.
This option allows you to enable/disable the feature of auto detecting the clock frequency of the installed DIMM/PCI bus.
When the motherboard’s clock generator pulses, the extreme values (spikes) of the pulses creates
EMI (Electromagnetic Interference). The spread
Spectrum function reduces the EMI generated by modulating the pulses so that the spikes of the pulses are reduced to flatter curves. If you do not have any EMI problem, leave the setting at
Disabled for optimal system stability and performance. But if you are plagued by EMI, setting to Enabled for EMI reduction. Remember to disable Spread Spectrum if you are overlocking because even a slight jitter can introduce a temporary boost in clockspeed which may just cause your overlock ed processor to lock up.
This setting let end users select the DRAM frequency.
Auto
Manual
8x to 50x
Enabled
Disabled
By SPD
200 Mhz
266 Mhz
333 Mhz
Options
Chapter 2 42
Load Default Settings
The default settings are the default values set by the mainboard manufacturer specifically for optimal performance of the mainboard. When you select the item, a message as below appears:
Pressing Y (Yes) loads the BIOS default values for the most stable system performance.
43 Chapter 2
Set Supervisor/User Password
When you choose to set supervisor password, a message as below will appear on the screen:
At the prompt, type your password. Your password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your password and press “Enter” again to confirm the new password. After the password entry, the screen automatically reverts to the main screen.
To disable the password, press “Enter” when prompted to enter the password. The following screen will display a message confirming that the password has been disabled.
Chapter 2 44
45
If you select Set User Password, a message as below will appear:
At the prompt, type your password. Your password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your password and press “Enter” again to confirm the new password. After the password entry, the screen automatically reverts to the main screen.
To disable User Password, press “Enter” when prompted to enter the password. The following screen will display a message confirming that the password has been disabled.
Chapter 2
Save & Exit Setup/Exit Without Saving
If you select Save and Exit Setup, you will exit the BIOS utility. The following dialogue box will appear.
Select Y (Yes) to exit Setup. Select N (No) to return to the main menu.
If you select Exit Without Saving, you will discard all the changes you made and exit Setup.
Chapter 2 46
47 Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the Veriton 3300/3300D desktop computer for maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
T
Wrist grounding strap and conductive mat for preventing electrostatic discharge
T
T
Flat-bladed screwdriver
Phillips screwdriver
T
Hexagonal screwdriver
T
Plastic stick
NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
Chapter 3 48
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.
Turn off the power to the system and all peripherals.
2.
Unplug the AC adapter and all power and signal cables from the system.
49 Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing.
Main Unit
Upper Case
W/ Front Panel
Upper Case
Front Panel
Rotate Bracket
W/DVD-ROM &
FDD Module
EMI Audio
Cover
AGP VGA
Card
Modem Card
RTC Battery
DVD-ROM
FDD
Power Supply HDD Module DIMM
CPU Fan Sink
Main Board
CPU
Intrusion
Alarm Cable
USB/Audio
Board
Module
HDD HDD Bracket
USB/Audio
Board
Audio Cable USB Cable
Chapter 3 50
Opening the Housing
This section tells you how to open the housing cover when you need to install additional components inside the system unit.
CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Housing Cover
1.
Place the system unit on a flat, steady surface.
2.
Turn the housing back.
3.
Slide the upper case back out about an inch and then gently pull it outward to detach it from the housing.
51 Chapter 3
Removing the Front Panel
1.
See “Opening the Housing” on page 51
2.
Remove the four screws as shown here.
3.
Detach the front bezel from the front panel gently in the way as shown here.
Removing the EMI Audio Cover
1.
See “Opening the Housing” on page 51
2.
Remove the EMI audio cover from the lower case.
Chapter 3 52
Removing the Modem Card
1.
See “Opening the Housing” on page 51
2.
Remove the screw as shown below and then remove the modem card from the slot.
Removing the AGP VGA Card
1.
See “Opening the Housing” on page 51
2.
Remove the screw as shown here and then remove the AGP VGA card from the slot.
Removing the FDD and DVD Frame
1.
See “Opening the Housing” on page 51
2.
Push the two latches of both sides then lift up the FDD and DVD frame.
53 Chapter 3
3.
Disconnect the floppy disk drive and power cables from the floppy disk drive.
4.
Disconnect the power cable, IDE cable, and audio cable from the DVD-ROM drive.
5.
Disconnect the micro switch cable from the main board.
6.
Pull the FDD and DVD frame from the lower case.
7.
Remove the four screws as shown here then detach the DVD-ROM drive from the frame.
Chapter 3 54
9.
Disconnect micro switch cable from the FDD and DVD frame.
Removing the Intrusion Alarm Cable
1.
See “Opening the Housing” on page 51
2.
See “Removing the FDD and DVD Frame” on page 53”
3.
Detach the intrusion alarm cable from the FDD and DVD Frame.
55
8.
Remove the four screws as shown here then detach the floppy disk drive from the frame.
Chapter 3
Removing the USB and Audio Board
1.
See “Opening the Housing” on page 51
2.
See “Removing the EMI Audio Cover” on page 52
3.
See “Removing the FDD and DVD Frame” on page 53
4.
Disconnect the USB board cable and audio board cable from the USB and audio board.
5.
Remove the two screws as shown here then detach the USB and audio board from the lower case.
Removing the Hard Disk Drive
1.
See “Opening the Housing” on page 51
2.
See “Removing the FDD and DVD Frame” on page 53
3.
Disconnect the IDE cable and HDD power cable from the hard disk drive.
4.
Remove the two screws as shown here and then hold the hard disk drive frame.
Chapter 3 56
5.
Slide the hard disk drive frame to the right and then gently move it inward to detach it from
the lower case.
6.
Remove the four screws as shown and then detach the hard disk drive from the frame.
Removing the DIMM
1.
See “Opening the Housing” on page 51
2.
See “Removing the FDD and DVD Frame” on page 53”
3.
To release the system memory, press down and out on the levers on both sides of the DIMM socket.
4.
Gently pull the DIMM out of the socket.
57 Chapter 3
Removing the Power Supply
1.
See “Opening the Housing” on page 51.
2.
See “Removing the FDD and DVD Frame” on page 53”
3.
Remove the two screws as shown here.
4.
Disconnect the power cable from the main board.
5.
Gently remove the power supply from the system.
Removing the RTC Battery
1.
See “Opening the Housing” on page 51
2.
To remove the RTC battery from the holder, gently remove it from the holder by hand.
Chapter 3 58
Removing the Processor
1.
See “Opening the Housing” on page 51
2.
See “Removing the FDD and DVD Frame” on page 53”
.
3.
Disconnect the fan sink cable from the main board, and then release the two levers on both sides of the fan sink.
4.
Put the two levers back to the original position, and then remove the CPU fan sink from the main board
5.
Lift up the socket lever, pull the CPU out from the socket carefully and then put the socket lever back to its original position.
59 Chapter 3
Removing the Main board
1.
See “Opening the Housing” on page 51
2.
See “Removing the FDD and DVD Frame” on page 53
3.
Remove the six screws as shown here then detach the main board from the lower case.
Chapter 3 60
61 Chapter 3
Troubleshooting
This chapter provides troubleshooting information for the Aspire 3300S:
T
Power-On Self-Test (POST)
T
T
T
Index of Error Message
Index of Error Symptoms
Undetermined Problems
Chapter 4
Chapter 4 62
Power-On Self-Test (POST)
Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during
POST, but is for the most part transparent to the user.
The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a check point code at port
80h or even halts the system if the error is fatal.
The main components on the main board that must be diagnosed and/or initialized by POST to ensure system functionality are as follows:
T
T
T
T
Microprocessor with built-in numeric co-processor and cache memory subsystem
Direct Memory Access (DMA) controller (8237 module)
Interrupt system (8259 module) or APIC (advance program interrupt controller)
Three programmable timers (system timer and 8254 module)
T
T
T
T
T
T
T
T
ROM subsystem
RAM subsystem
CMOS RAM subsystem and real time clock/calendar with battery backup
Onboard serial interface controller
Onboard parallel interface controller
Embedded hard disk interface and one diskette drive interface
Keyboard and auxiliary device controllers
I/O ports
T
T
Two RS232 serial ports
One parallel port
T
One PS/2-compatible mouse port
T
OnePS/2-compatible keyboard port
NOTE: When Post executes a task, it uses a series of preset numbers called check points to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board.
The following table describes the BIOS common tasks carried out by POST. Each task is denoted by an unique check point number. For other unique check point numbers that are not listed in the table, refer to the correspoing product service guide.
Post Checkpoints List: The list may vary accordingly depending on your BIOS.
63
C3h
C5h
0h1
02h
Checkpoint
CFh
C0h
C1h
Description
Test CMOS R/W functionality
Early chipset initialization:
-Disable shadow RAM
-Disable L2 cache (socket 7 or below)
-Program basic chipset registers
Detect memory
-Auto-detection of DRAM size, type and ECC.
-Auto-detection of L2 cache (socket 7 or below)
Expand compressed BIOS code to DRAM
Call chipset hook to copy BIOS back to E000 & F000 shadow RAM.
Expand the Xgroup codes locating in physical address 1000:0
Reserved
Chapter 4
13h
14h
15h
16h
17h
18h
19h
1Ah
1Bh
1Ch
1Dh
1Eh
1Fh
20h
21h
22h
0Fh
10h
11h
12h
0Bh
0Ch
0Dh
0Eh
06h
07h
08h
Checkpoint
03h
04h
05h
09h
0Ah
Description
Initial Superio_Early _Init switch
Reserved
1. Blank out screen
2. Clear CMOS error flag
Reserved
1. Clear 8042 interface
2. Initialize 8042 self-test
1. Test special keyboard controller for Winbond 977 series Super I/O chips.
2. Enable keyboard interface.
Reserved
1. Disable PS/2 mouse interface (optional)
2. Auto detect ports for keyboard & mouse followed by a port & interface swap (optional).
3. Reset keyboard for Winbond 977 series Super I/Q chips.
Reserved
Reserved
Reserved
Test F000h segment shadow to see whether it is R/W-able or not. If test fails, keep beeping the speaker.
Reserved
Auto detect flash type to load appropriate flash R/W codes into the run time area in F000 for ESCD & DMI support.
Reserved
Use walking 1’s algorithm to check out interface in CMOS circuitry. Also set real-time clock power status, and then check for override.
Reserved
Program chipset default values into chipset. Chipset default values are MODBINable by
OEM customers.
Reserved
Initial Early_Init_Onboard_Generator switch.
Reserved
Detect CPU information including brand, SMI type (Cyrix or Intel) and CPU level (586 or
686)
Reserved
Reserved
Initial interrupts vector table. If no special specified, all H/W interrupts are directed to
SPURIOUS_INT_HDLR & S/W interrupts to SPURIOUS_soft_HDLR.
Reserved
Initial Early_PM_INIT switch.
Reserved
Load keyboard matrix (notebook platform)
Reserved
HPM initialization (notebook platform)
Reserved
Chapter 4 64
65
24h
25h
26h
27h
28h
29h
2Ah
2Bh
2Ch
2Dh
3Ah
3Bh
3Ch
3Dh
3Eh
3Fh
40h
41h
42h
34h
35h
36h
37h
38h
39h
2Eh
2Fh
30h
31h
32h
33h
Checkpoint
23h
Description
1. Check validity of RTC value:
e.g. a value of 5Ah is an invalid value for RTC minute.
2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value
instead.
3. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into
consideration of the ESCD’s legacy information.
4. Onboard clock generator initialization. Disable respective clock resource to empty PCI
& DIMM slots.
5. Early PCI initialization
-Enumerate PCI bus number
-Assign memory & I/O resource
-Search for a valid VGA device and VGA BIOS, and put it into C000:0
Reserved
Reserved
Reserved
Initialize INT 09 buffer
Reserved
1. Program CPU internal MTRR (P6 & PII) for 0-640K memory address.
2. Initialize the APIC for Pentium class CPU.
3. Program early chipset according to CMOS setup. Example: onboard IDE controller.
4. Measure CPU speed.
5. Invoke video BIOS.
Reserved
Reserved
Reserved
1. Initialize multi-language
2. Put information on screen display, including Award title, CPU type, CPU speed...
Reserved
Reserved
Reserved
Reserved
Reserved
Reset keyboard except Winbond 977 series Super I/O chips.
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Test 8254.
Reserved
Test 8259 interrupt mask bits for channel 1
Reserved
Test 8259 interrupt mask bits for channel 2.
Reserved
Reserved
Chapter 4
54h
55h
56h
57h
4Fh
50h
51h
52h
53h
5Ch
5Dh
5Eh
5Fh
60h
61h
62h
63h
64h
65h
66h
58h
59h
5Ah
5Bh
4Ah
4Bh
4Ch
4Dh
4Eh
Checkpoint
43h
44h
45h
46h
47h
48h
49h
Description
Test 8259 functionality
Reserved
Reserved
Reserved
Initialize EISA slot
Reserved
1. Calculate total memory by testing the last double word of each 64K page.
2. Program writes allocation for AMD K5 CPU.
Reserved
Reserved
Reserved
Reserved
1. Program MTRR of M1 CPU.
2. Initialize L2 cache for P6 class CPU & program CPU with proper cacheable range.
3. Initialize the APIC for P6 class CPU.
4. On MP platform, adjust the cacheable range to smaller one in case the cacheable
ranges between each CPU are not identical.
Reserved
Initialize USB
Reserved
Test all memory (clear all extended memory to 0)
Reserved
Reserved
Display number of processors (multi-processor platform)
Reserved
1. Display PnP logo
2. Early ISA PnP initialization
-Assign CSN to every ISA PnP device.
Reserved
Initialize the combined Trend Anti-Virus code.
Reserved
(Optional Feature)
Show message for entering AWDFLASH.EXE from FDD (optional)
Reserved
1. Initialize Init_Onboard_Super_IO switch.
2. Initialize Init_Onboard_AUDIO switch.
Reserved
Reserved
Okay to enter Setup utility; i.e. not until this POST stage can users enter the CMOS setup utility.
Reserved
Reserved
Reserved
Reserved
Initialize PS/2 Mouse
Reserved
Chapter 4 66
67
79h
7Ah
7Bh
7Ch
7Dh
7Eh
7Fh
74h
75h
76h
77h
78h
6Eh
6Fh
70h
71h
72h
73h
Checkpoint
67h
68h
69h
6Ah
6Bh
6Ch
6Dh
80h
81h
82h
83h
84h
Description
Prepare memory size information for function call:
INT 15h ax=E820h
Reserved
Turn on L2 cache
Reserved
Program chipset registers according to items described in Setup& Auto-configuration table.
Reserved
1. Assign resources to all ISA PnP devices.
2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to
“AUTO”
Reserved
1. Initialize floppy controller
2. Set up floppy related fields in 40: hardware.
Reserved
Reserved
Reserved
(Optional Feature)
Enter AWDFLASH.EXE if:
-AWDFLASH is found in floppy drive
-ALT+F2 is pressed
Reserved
Detect & install all IDE devices: HDD, LS120, ZIP,CDROM.....
Reserved
Detect serial ports & parallel ports
Reserved
Reserved
Detect & install co-processor
Reserved
Reserved
Reserved
Reserved
1. Switch back to text mode if full screen logo is supported.
-If errors occur, report errors & wait for keys
-If no errors occur or F1 key is pressed to continue:
Clear EPA or customization logo.
Reserved
Reserved
1. Call chipset power management hook.
2. Recover the text fond used by EPA logo (not for full screen logo)
3. If password is set, ask for password.
Save all data in stack back to CMOS.
Initialize ISA PnP boot devices.
Chapter 4
Checkpoint
85h
90h
91h
92h
93h
94h
86h
87h
88h
89h
95h
96h
FFh
Description
1. USB final Initialization
2. NET PC: Build SYSID structure
3. Switch screen back to text mode.
4. Set up ACPI table at top of memory.
5. Invoke ISA adapter ROMs.
6. Assign IRQs to PCI devices
7. Initialize APM
8. Clear noise of IRQs/
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Read HDD boot sector information for Trend Anti-Virus code
1. Enable L2 cache
2. Program boot up speed
3. Chipset final initialization
4. Power management final initialization
5. Clear screen & display summary table
6. Program K6 write allocation
7 Program P6 class write combining .
1. Program daylight saving
2. Update keyboard LED & typematic rate
1. Build MP table
2. Build & update ESCD
3. Set CMOS century to 20h or 19h
4. Load CMOS time into DOS timer tick
5. Build MSIRQ routing table
Boot attempt (INT 19h)
Chapter 4 68
POST Error Messages List
If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error
Messages List” to diagnose system problems. If you did not receive any error message, look for a description
of your error symptoms in “Error Symptoms List” on page 71
.
NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change. This system check can be done through the diagnostics program.
NOTE: Check all power supply voltages, switch, and jumper settings before you replace the main board. Also check the power supply voltages if you have a “system no-power” condition.
If you are unable to correct the problem by using the “BIOS Messages List” table and “Error Symptoms List”
table, go to “Undetermined Problems” on page 75.
NOTE: To diagnose a problem, first find the BIOS error messages in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
BIOS Messages
CMOS Battery Bad
CMOS Checksum Error
Disk Boot Failure
69
Diskette Drives or Types Mismatch Error
Display Switch Is Set Incorrectly
Display Type Has Changed Since Last Boot
Error Encountered Initializing Hard Drive
Error Encountered Initializing Hard Disk Controller
Floppy Disk CNTRLR Error or No CNTRLR Present
Keyboard Error or No Keyboard Present
Memory Address Error
Memory Parity Error
Memory Size Has Changed Since Last Boot
Action/FRU
Battery should be replaced
Check the battery and replace if necessary.
Insert system disk into Drive (A:)and press e
.If you assumed the system would boot from the hard drive, make sure the controller is inserted correctly and all cables are properly attached. Also be sure the disk is formatted as a boot device. Then reboot the system.
Run Setup
Determine which setting is correct, and then either turn off the system and change the jumper, or enter Setup and change the VIDEO selection.
Configure the system for the new display type/
Be sure the adapter is installed correctly and all cables are correctly and firmly attached. Also be sure the correct hard drive type is selected in Setup.
Make sure the cord is correctly and firmly installed in the bus. Be sure the correct hard drive type is selected in
Setup. Also check if any jumper needs to be set correctly on the hard drive.
Make sure the controller is installed correctly and firmly. If there are no floppy drives installed, be sure the Diskette
Drive selection in Setup is set to None.
Make sure the keyboard is attached correctly and no keys are pressed during the boot.
NOTE: If you are purposely configuring the system without a keyboard, set the error halt condition in Setup to HALT ON ALL,
BUT KEYBOARD.This will cause BIOS to ignore the missing keyboard and continue the boot.
Use this location along with the memory map for your system to find and replace the bad memory chips.
Use this location along with the memory map for your system to find and replace the bad memory chips.
In EISA mode, use Configuration Utility to reconfigure the memory configuration. In ISA mode, enter Setup and enter the new memory size in the memory fields.
Chapter 4
Memory Verify Error
BIOS Messages
Offending Address Not Found
Offending Segment
Press A Key To Reboot
Press l to Disable NMI,
m
to Reboot
RAM Parity Error
System Halted
Floppy Disk(s) Fail(80)
Floppy Disk(s) Fail (40)
Hard Disk(s) Fail (80)
Hard Disk(s) Fail (40)
Hard Disk(s) Fail (20)
Hard Disk(s) Fail (10)
Hard Disk(s) Fail (08)
Keyboard Is Locked Out
Keyboard Error Or No Keyboard Present
Manufacturing POST loop
BIOS ROM Checksum Error
Memory Test Fail
Action/FRU
Use this location along with your system’s memory map to locate the bad chip.
This message is used in conjunction with the I/O
CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused problem cannot be isolated.
This message is used in conjunction with the I/O
CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused problem cannot be isolated.
Press any key and the system will reboot.
When the BIOS detects a Non-maskable Interrupt condition during boot, this will allow you to disable the NMI and continue to boot, or you can reboot the system with the
NMI enabled.
Checking for segment
Press b
-a-c to reboot.
Or plug out AC and wait for 10 seconds, then plug in AC again. Press power button to boot the system again. .
Unable to reset floppy subsystem
Floppy Type mismatch
HDD reset failed
HDD controller diagnostics failed
HDD initialization error
Unable to recalibrate fixed disk
Sector Verify failed
Unlock the key
Make sure the keyboard is attached correctly and no keys are pressed during the boot.
System will repeat POST procedure infinitely while the P15 of keyboard controller is pull low. This is also used for M/B burn in test.
BIOS will boot from the boot block and read BIOS binary file from FDD disk, then flash BIOS ROM (FWH - Firmware
Hub).
BIOS reports the memory test fail if the onboard memory is tested error
Chapter 4 70
Error Symptoms List
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure,
replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/
FRU listed in right column is the most likely cause.
71
Error Symptom Action/FRU
Processor / Processor Fan
NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.
Processor fan does not run but power supply fan runs.
Processor test failed.
1. Ensure the system is not in power saving mode. See “Power
Management” in chapter 2.
2. With the system power on, measure the voltage of processor fan connector. Its reading should be +12Vdc. Its reading should be
+12Vdc. If the reading shows normal, but the fan still does not work, then replace a good fan.
3.
Main board
.
1. Processor.
2.
Main board
.
Main board and Memory
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems.
Memory test failed.
Incorrect memory size shown or repeated during POST.
System works but fails to enter power saving mode when the
Power Management Mode is set to
Enabled
.
Blinking cursor only; system does not work.
1. See "Memory"
2. Main board
1. Insert the memory modules in the DIMM sockets properly, then reboot the system.
2. Memory module.
3. Main board.
1. Enter BIOS Setup and load default settings.
In Windows Systems, check settings in Power Management
Property of Control Panel.
2. Reload software from Recovery CD.
1. Diskette/IDE drive connection/cables
2. Diskette/IDE disk drives
3. See “Undetermined Problems”.
4. Main board
Diskette Drive
NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its read/write head is clean before diagnosing any diskette drive problems.(If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)
Media and drive are mismatched.
Diskette drive does not work.
1. Ensure the diskette drive is configured correctly in the Disk
Drives of BIOS Setup.
2. Ensure the diskette drive is correctly formatted.
3. Diskette drive connection/cable
4. Diskette drive
5. Main board
1. Ensure the diskette drive is not set to
None
in the Disk Drives of
BIOS Setup.
2. Diskette drive power
3. Diskette drive connection/cable
4. Diskette drive
5. Main board
Diskette drive read/write error.
1. Diskette.
2. Ensure the diskette drive is not set to
Write protect in the
Security Options of BIOS Setup.
3. Diskette drive cable.
4. Diskette drive.
5. Main board.
Chapter 4
Error Symptom
Diskette drive LED comes on for more than 2 minutes when reading data.
Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes.
Diskette drive test failed.
Action/FRU
1. Diskette
2. Diskette drive connection/cable
3. Diskette drive
4. Main board
1. Diskette
2. Diskette drive power
3. Diskette drive connection/cable
4. Diskette drive
5. Main board
1. Diskette
2. Diskette drive
3. Diskette drive cable
4. Main board
Hard Disk Drive
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)
Hard disk drive test failed.
1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cable.
3. Hard disk drive.
4. Main board.
Hard disk drive cannot format completely.
Hard disk drive has write error.
Hard disk drive LED fails to light, but system operates normally.
1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cable.
3. Hard disk drive.
4. Main board.
1. Enter BIOS Setup and Load default settings.
2. Hard disk drive.
1. With the system power on, measure the voltage of hard disk LED connector.
2. Hard drive LED cable.
CD/DVD-ROM Drive
NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED doesn't come on but works normally.
1. CD/DVD-ROM drive
CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off.
1. CD/DVD-ROM may have dirt or foreign material on it. Check with a known good disc.
2. CD/DVD-ROM is not inserted properly.
3. CD/DVD-ROM is damaged.
Software asks to reinstall disc.
Software displays a reading CD/DVD error.
CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held.
CD/DVD-ROM drive does not read and there are no messages are displayed.
CD/DVD-ROM drive can play audio CD but no sound output.
Real-time clock is inaccurate.
1. Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk.
2. CD/DVD-ROM drive power.
3. CD/DVD-ROM drive
1. CD may have dirt or foreign material on it. Check with a known good disc.
2. Ensure the CD/DVD-ROM driver is installed properly.
3. CD/DVD-ROM drive.
1. Ensure the headphone jack of the CD/DVD-ROM has an output.
2. Turn up the sound volume.
3. Speaker power/connection/cable.
4. CD/DVD-ROM drive.
Real-Time Clock
1. Ensure the information in the
Date and Time of BIOS Setup is set correctly.
2. RTC battery.
3. Main board
Chapter 4 72
73
Error Symptom
Video memory test failed.
Video adapter failed.
Display problem:
- Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor(dark)
Blank monitor(bright)
Distorted image
Unreadable monitor
Other monitor problems
Display changing colors.
Action/FRU
Audio
1. Speaker power/connection/cable.
Audio software program invokes but no sound comes from speakers.
Modem ring cannot wake up system from suspend mode.
Modem
1. For the External Modem, make sure Power on By Ring in BIOS
Setup or Power Management is set to Enabled. For the PCI modem, make sure Wake up by PCI card is set to Enabled.
2. If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace the modem card.
3. In Win 98, ensure the telephone application is configured correctly for your modem and set to receive messages and/or fax.
1. Ensure the modem card is installed properly.
Data/fax modem software program invokes but cannot receive/send data/fax
Fax/voice modem software program invokes but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.)
1. Ensure the modem voice-in cable from modem adapter card to main board
Video and Monitor
1. Remove all non-factory-installed cards.
2. Load default settings (if screen is readable).
3. Main board
1. Monitor signal connection/cable.
2. Monitor
3. Video adapter card
4. Main board
Display problem not listed above (including blank or illegible monitor).
1. Monitor signal connection/cable
2. Monitor
3. Main board
1. “Monitor".
2. Load default settings (if screen is readable).
3. Main board
Chapter 4
Parallel/Serial Ports
Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.
Serial or parallel port loop-back test failed.
1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup.
2. Loop-back.
3. Main board.
Printing failed.
Error Symptom Action/FRU
Printer problems.
1. Ensure the printer driver is properly installed. Refer to the printer service manual.
2. Printer.
3. Printer cable.
4. Main board.
1. Refer to the service manual for the printer.
Keyboard
Some or all keys on keyboard do not work.
Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.)
Pressing power switch does not turn on the system.
1. Keyboard
Power Supply
1. Ensure the
Power Switch < 4 sec. in BIOS Setup of
Power
Management is not set to Instant-off.
2. Power switch cable assembly
1. Ensure the power override switch (situated at the back of the machine, just above the connector for the power cable) is not set to OFF.
2. Power switch cable assembly.
1. Load default settings.
2. Reload software from Recovery CD.
Executing software shutdown from
Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system).
No system power, or power supply fan is not running.
Any other problems.
1. Power Supply
2. Main board
Other Problems
1. Undetermined Problems
Chapter 4 74
Undetermined Problems
problem, continue with this check:
1.
Check the power supply voltages. If the voltages are correct continue with the following steps:
2.
Power off the system unit.
3.
Perform the following checks, one by one, until you have isolated the problem FRU.
4.
Load default settings in setup.
5.
Check all main board jumper positions and switch settings.
6.
Check all adapter card jumper positions.
7.
Check all device jumper positions.
8.
Check all cables and connectors for proper installation.
9.
If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time:
10. Non-Acer devices
T
External devices
T
T
Any adapter card (modem card, LAN card or video card, if installed)
CD/DVD-ROM drive
T
T
T
T
Diskette drive
Hard disk drive
DIMM
Processor
T
Main board
11. Power on the system unit.
12. Repeat steps 2 through 5 until you find the failing device or adapter.
75 Chapter 4
Jumper and Connector Information
Connectors
The mainboard provides connectors to connect to FDD, IDE HDD, case, modem, LAN, USB Ports, IR module and CPU/System FAN.
Floppy Disk Drive Connector: FDD1
The mainboard provides a standard floppy disk drive connector that supports 360K, 720K, 1.2M, 1.44M and 2.88M floppy disk types.
FDD1
Chapter 5
Chassis Intrusion Switch Connector: J8
This connector is connected to 2-pin connector chassis switch. If the
Chassis is open, the switch will be short. The system will record this status. To clear the warning, you must enter the BIOS setting and clear the status.
J8
Chapter 5 76
77
Hard Disk Connectors: IDE1 & IDE2
The mainboard has a 32-bit Enhanced PCI IDE and Ultra DMA 33/66/100 controller that provides PIO mode 0~4, Bus Master, and Ultra DMA33/66/100 function. You can connect up to four hard disk drives, CD-ROM, 120MB Floppy
(reserved for future BIOS) and other devices. These connectors support the provided IDE hard disk cable.
IDE1 (Primary IDE Connector)
The first hard drive should always be connected to IDE1. IDE1 can connect a Master and a Slave drive. You must configure second hard drive to Slave mode by setting the jumper accordingly.
IDE2 (Secondary IDE Connector)
IDE2 can also connect a Master and a Slave drive.
TIP:
If you install two hard disks on cable, you must configure the second drive to Slave mode by setting its jumper. Refer to the hard disk documentation supplied by hard disk vendors for jumper setting instructions.
Chapter 5
Chapter 5
CD-In Connector: JCD1
The connector is for CD-ROM audio connector.
Aux Line-In Connector: JAUX1
The connector is for DVD add-on card with Line-in connector.
Modem-In Connector: JMD1
The connector is for modem with internal audio connector.
R
GND
L
JCD1
JMD1
Phone_In
GND
Mono_Out
R
GND
L
JAUX1
78
79
Fan Power Connectors: CPUFA/SYSFA
The CPUFA (processor fan) & SYSFA (system fan) support system cooling fan with +12V. It supports three-pin head connector. When connecting the wire to the connectors, always take note that the red wire is the positive and should be connected to the +12V, the black wire is Ground and should be connected to GND. If the mainboard has a System Hardware Monitor chipset on-board, you must use a specially designed fan with speed sensor to take advantage of the CPU fan control.
S E N S O R
+12V
GND
CPUFA
S E N S O R
+12V
GND
SYSFA
Note:
1. Always consult the vendor for proper CPU cooling fan.
2. CPU Fan supports the fan control. You can install the PC Alert utility that will automatically control the CPU Fan speed according to the actual CPU temperature.
Chapter 5
Chapter 5
Front Panel Connectors: JFP1 & JFP2
The mainboard provides front panel connectors for electrical connection to the front panel switches and LEDs. Users can choose either the JFP1 or the
Buzzer
(short pin)
Speaker
2 8
1 7
JFP2
Power
LED
PIN
6
7
4
5
8
9
1
2
3
SIGNAL
HD_LED_P
FP PWR/SLP
HD_LED_N
FP PWR/SLP
RST_SW_N
PWR_SW_P
RST_SW_P
PWR_SW_N
RSVD_DNU
Power
LED
Power
Switch
2 10
1 9
JFP1
(Intel spec)
HDD
LED
JFP1 Pin Definition
Reset
Switch
DESCRIPTION
Hard disk LED pull-up
MSG LED pull-up
Hard disk active LED
MSG LED pull-up
Reset Switch low reference pull-down to GND
Power Switch high reference pull-up
Reset Switch high reference pull-up
Power Switch low reference pull-down to GND
Reserved. Do not use.
Note for JFP2:
If onboard buzzer is available, you can short pins 4 &
6 to have the buzzer enabled or open pins 4 & 6 to have the buzzer disabled.
4 6
JFP2
80
81
Front Panel Audio Connector: JAUD
You can connect an optional audio connector to the Front Panel Audio
Guide.
2 10
1 9
JAUD
PIN
6
7
4
5
1
2
3
8
9
10
Pin Definition
SIGNAL
AUD_MIC
AUD_GND
AUD_MIC_BIAS
AUD_VCC
AUD_FPOUT_R
AUD_RET_R
HP_ON
KEY
AUD_FPOUT_L
AUD_RET_L
DESCRIPTION
Front panel microphone input signal
Ground used by analog audio circuits
Microphone power
Filtered +5V used by analog audio circuits
Right channel audio signal to front panel
Right channel audio signal return from front panel
Reserved for future use to control headphone amplifier
No pin
Left channel audio signal to front panel
Left channel audio signal return from front panel
CAUTION!!!
If you don’t want to connect to the front audio header, pins 5 & 6, 9 & 10 have to be jumpered in order to have signal output directed to the rear audio ports. Otherwise, the Line-Out connector on the back panel will not function.
6 10
5
9
Chapter 5
Chapter 5
Front USB Connector: JUSB1 or JUSB2
The mainboard provides one front Universal Serial Bus connector for users to connect to USB devices. Users can choose either the JUSB1 or the
Panel I/O Connectivity Design Guide.
JUSB1
(Intel spec)
1
2
9
10
JUSB2
1
2
9
10
7
9
3
5
Pin
1
JUSB1 Pin Definition
Description
VCC
USB0-
USB0+
GND
NC
4
6
2
Pin
8
10
Description
VCC
USB1-
USB1+
GND
OC0
7
9
3
5
Pin
1
JUSB2 Pin Definition
Description
VCC
USB0-
USB0+
GND
GND
4
6
2
Pin
8
10
Description
GND
GND
USB1+
USB1-
VCC
82
83
IrDA Infrared Module Header: JIR1
This connector allows you to connect to IrDA Infrared modules and is
compliant with Intel
You must configure the setting through the BIOS setup to use the IR function.
JIR1 Pin Definition
Pin
3
4
1
2
5
6
Signal
NC
NC
VCC
GND
IRTX
IRRX
JIR1
1 2
5 6
Chapter 5
Chapter 5
Jumpers
The motherboard provides one jumper for you to set the computer’s function. This section will explain how to change your motherboard’s function through the use of the jumper.
Clear CMOS Jumper: JBAT1
There is a CMOS RAM on board that has a power supply from external battery to keep the data of system configuration. With the CMOS RAM, the system can automatically boot OS every time it is turned on. That battery has long life time for at least 5 years. If you want to clear the system configuration, use the JBAT1 (Clear CMOS Jumper ) to clear data. Follow the instructions below to clear the data:
1
JBAT1
1 1
3
Keep Data
3
Clear Data
WARNING!
You can clear CMOS by shorting 2-3 pin while the system is off. Then return to 1-2 pin position. Avoid clearing the CMOS while the system is on; it will damage the mainboard.
84
85
Slots
The motherboard provides three 32-bit Master PCI bus slots, one AGP slot and one CNR slot.
AGP Slot
PCI Slots
CNR Slot
AGP (Accelerated Graphics Port) Slot
The AGP slot allows you to insert the AGP graphics card. AGP is an interface specification designed for the throughput demands of 3D graphics.
It introduces a 66MHz, 32-bit channel for the graphics controller to directly access main memory. The slot only supports 4x AGP card.
PCI Slots
Three PCI slots allow you to insert the expansion cards to meet your needs. When adding or removing expansion cards, make sure that you unplug the power supply first. Meanwhile, read the documentation for the expansion card to make any necessary hardware or software settings for the expansion card, such as jumpers, switches or BIOS configuration.
CNR (Communication Network Riser)
The CNR slot allows you to insert the CNR expansion cards. CNR is a specially designed network, audio, or modem riser card for ATX family motherboards. Its main processing is done through software and controlled by the motherboard’s chipset.
Chapter 5
PCI Interrupt Request Routing
The IRQ, abbreviation of interrupt request line and pronounced I-R-Q, are hardware lines over which devices can send interrupt signals to the microprocessor. The PCI IRQ pins are typically connected to the PCI bus INT
A# ~ INT D# pins as follows:
PCI Slot 1
PCI Slot 2
PCI Slot 3
Order 1
INT B#
INT C#
INT D#
Order 2
INT C#
INT D#
INT A#
Order 3
INT D#
INT A#
INT B#
Order 4
INT A#
INT B#
INT C#
Chapter 5 86
87 Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3300S.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
NOTE: The number indicates the location shown on exploded diagram or “NS” indicates “Not shown” on it.
88
Aspire 3300S Exploded Diagram
89 Chapter 6
Picture
FDD/Floppy Disk Drive
3
No.
FDD
Partname Description Part No.
MITSUMI 3 MODE FDD 1.44MB
1”H/D353M3D-R694005
KF.35301.001
CD-ROM/CD-RW/DVD Drive
NS U6 20G 5400RPM Seagate
U6 40G 5400RPM Seagate
U6 60G 5400RPM Seagate
Athena 20G 5400RPM
Maxtor
Romulus 40G 5400RPM
Maxtor
Snowmass 40G 7200RPM
Seagate
Snowmass 80G 7200RPM
Seagate
CD-ROM 52x
CD-ROM 52x
24x10x40
16x/40x
CD ROM 52x AOPEN CD-952E
CD ROM 52x BENQ 652A-049
CRW AOPEN 2440
DVD PIONEER-117RD
56.02002.001
56.02002.011
56.02002.021
56.02B32.131
56.02C10.071
KH.34001.001
KH.38001.001
91.39D37.227
56.10290.011
91.60D37.007
56.22012.001
Cables
NS AUDIO CABLE 4PIN 2C
520MM
50.A33V5.006
NS IDE Cable 40-pin 50.A33V5.002
NS USB CABLE 10PIN 260MM 50.A33V5.007
Chapter 6 90
Picture No.
NS
Partname
IDE Cable 80-pin
8 FDD CABLE 34/34PIN
280MM
1-11 TURBO LED CABLE 2PIN
500MM
1-10 CD-IN CABLE 400MM
1-9 POWER SW/HDD &
POWER LED
Main Board
NS MAINBOARD/J86M J86M
NS Fansink for P4-478 pin CPU for minitower H34A housing
NS Retention Module for
90.00028.002 fansink
CPU
Description Part No.
50.A33V5.003
50.A33V5.004
50.A33V5.001
50.A33V5.008
50.A33V5.005
MB.PSD05.002
90.00028.002
60.37P01.001
91 Chapter 6
Memory
Picture No.
NS
Partname Description
Willamette 1.7G Socket 478 Willamette 1.7Ghz/400FSB
Willamette 1.8G Socket 478 Willamette 1.8Ghz/400FSB
Part No.
01.WILAM.1GV
01.WILAM.1GW
Willamette 1.9G Socket 478 Willamette 1.9Ghz/400FSB
Willamette 2.0G Socket 478 Willamette 2.0Ghz/400FSB
01.WILAM.1GK
01.WILAM.2G0
Northwood 2.0G Socket 478 Northwood 2.0Ghz/512k/400FSB 01.NORTH.2G0
Northwood 2.2G Socket 478 Northwood 2.2Ghz/512k/400FSB 01.NORTH.2G2
Northwood 2.4G Socket 478 Northwood 2.4Ghz/512k/400FSB 01.NORTH.2G4
NS DDR 266 128MB 0.18u
16Mx8x8 CL2.5
DDR 266 256MB 0.18u
16Mx8x16 CL2.5
DDR 266 256MB 0.17u
32Mx8x8 CL2
DDR 266 512MB 0.17u
32Mx16 CL2
DDR 266 128MB 16M*8
CL2
DDR 266 256MB 16M*8
CL2
DIS Battery/Lithium, B-
CR2032-P/3V/220mAh,
DIP/20
128MB DDR266 MICRON
MT8VDDT1664AG-256A1
256MB DDR266 MICRON
MT16VDDT3264AG-256A1
256MB DDR266 INFINEON
HYS64D32000GU-7-A
521MB DDR266 INFINEON
HYS64D64020GU-7-A
DDR 266 128MB CL2 Nanya
DDR 266 256MB CL2 Nanya
72.81664.L09
72.16326.L07
72.64320.L01
72.64640.L01
KN.12803.001
KN.25603.001
23.A33V5.001
Flash ROM 72.A33V5.001
Chapter 6 92
Boards
Picture No.
Partname
NS DAUGHTER BOARD
Description Part No.
54.A33V5.001
Power Supply
NS
NS
NS
VGA CARD
1394 CARD
MODEM CARD V92 56K
HSFI LB
2 POWER SUPPLY 160W
FSP160-60SAV NOPFC
Foot Stand
7 FOOT STAND
54.02001.061
IF.13901.002
54.09011.551
54.09262.171
56.04180.001
60.A33V5.004
Case/Cover/Bracket assembly
1-1 HDD BRACKET
1-7 LOWER CASE
1-6 UPPER CASE
33.A33V5.001
60.A33V5.005
30.A33V5.001
93 Chapter 6
Picture No.
NS
Partname
FRONT PANEL
Description
ASSY FRONT BEZEL VT3200
H34
Part No.
60.A33V5.002
1-4 ROTATE BRACKET ASSEMBLY ROTATE BRACKET
H34A
60.A33V5.003
1-5 I/O BRACKET ASSEMBLY IO
BRACKET(S81M)H34A
60.A33V5.001
USB EMI COVER 34.A33V5.001
SOFT MOUNT FOR HDD 42.A33V5.001
Screws
NS SCREWS
NS
NS
NS
SCREWS
SCREWS
SCREWS
SCREWS FOR USB BOARD/HDD
BRACKET/MB
SCREWS FOR FDD
SCREWS FOR HDD
SCREWS FOR SLOT/SPS
34.A33V5.001
34.A33V5.002
86.A33V5.001
86.A33V5.002
Chapter 6 94
95 Chapter 6
Model Definition and Configuration
The Acer Aspire 3300S Model No. Define:
1.
Trade Mark:
2.
Brand Name: Acer
3.
Product Name: Acer Aspire 3300S
Appendix A
Appendix A 96
97 Appendix A
Appendix B
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Aspire 3300S Compatibility Test
Report released by the Acer Desktop System Testing Department.
Appendix B 98
Microsoft Windows XP Environment Test
AGP VGA Card
Item
Network Card
IDE Hard Disk Drive
Memory
Specifications
ASUS AGP-V7700Deluxe (GeForce 2 GTS)
ASUS V8200 (GeForce 3)
ELSA Gladiac 511 (GeForce 2 MX400)
ELSA Gladiac 920 (Nvidia GeForce 3)
Leadtek Winfast (GeForce 2 MX DH Pro)
Matrox Millennium G550 (G55+MDHA32DB)
MICRO-STAR MS-8851 (Nvidia GeForce 3 Ti 200)
MICRO-STAR MS-8854 (Nvidia GeForce 3 Ti 500)
MICRO-STAR MS-8836 (Nvidia GeForce 4 mx 460)
3COM 3C905C-TXM
D-Link DFE-530TX
Intel Pro/100 S Desktop Adapter (82550)
Fujitsu MPG3409AT-EF ATA (40G)
IBM IC35L060AVER07-0 (61.5G)
Maxtor DiamondMax 54098H8 (40.9G)
Quantum Fireball Plus AS40000AT (40G)
Quantum Fireball Plus AS6000AT (60G)
Seagate Barracuda ATA III ST340824A (40G)
Seagate Barracuda ATA VI T380021A (80G)
WD Caviar WD400BB (40G)
WD Caviar WD800BB (80G)
WD Caviar WD1000BB (100G)
PC2100 DDR RAM
SEC (KingMax) K4H280838B-TCBO 128MB
Nanya NT5DS16M8AT-7K 128MB
Nanya NT5DS16M8AT-75B 128MB
Hyundai (TwinMOS) HY5DU28822T-H 128MB
WinBond W942516AH-7 128MB
Mosel V58C2128804SAT75 128MB
Micron MT46V16M8TG-75 128MB
Micron MT46V16M16TG-75B 128MB
Micron MT46V16M8TG-75A 256MB
Nanya NT5DS16M8AT-7K 256MB
IBM (Apacer) N612804GT3B-7N 256MB
Toshiba TC59WM807BFT-70 256MB
Infineon HYB25D256800T-7 256MB
Mosel V58C2128804SAT75 256MB
PSC Mira PS256D30TP-75 256MB
Infineon HYB25D256800AT-7A 512MB
PC2700 DDR RAM
Micron MT46V16M8TG-6 128MB
SEC K4H280838C-TCB3 128MB
Micron MT46V16M8TG-6 256MB
Nanya NT5DS16M8AT-6K 256MB
Winbond W942508AH-6 256MB
SEC K4H560838C-TCB3 256MB
SEC K4H560838C-TCB3 512MB
99 Appendix B
Item
Floppy Disk Drive
Sound Card
CD/DVD ROM Drive
Mouse
Keyboard
Specifications
EPSON SMD-1300 1.44MB
NEC FD1231H 1.44MB
TEAC FD235HF 1.44MB
SONY MPF920-E/161 1.44MB
Panasonic JU-257A606P 1.44MB
Mitsumi D353M3 1.44MB
Panasonic JU-811T012 ZIP Drive 100MB
Panasonic LS-120 (LKM F934-1) 120MB
Iomega Z100ATAPI ZIP 100MB
Creative Sound Blaster Live! (CT4620)
Creative Sound Blaster 5.1 (SB0060)
Creative Sound PCI 128 Digital (CT4750)
Creative Sound Vibra 128 (CT4810)
Mediatek SY-P1 Aureal AU8820
Mediatek SY-61X Forte Media FM801-AU
CDROM
TEAC CD-540E 40x
Acer CD-650P 50x
AOpen CD-952E/TKU 52x
Micro-Star MS-8152 52x
SONY CDU5211 52x
LITE-ON LTN-526 52x
Creative CD5222E
YAMAHA BCD F563E 52x
BTC BCD-G621D 56x
DVDROM
Acer DVP1640A2 16x
AOpen DVD1648 16x
ASUS DVD-E16 16x
Lite-On LTD-163 16x
Pioneer DVD-115 16x
Pioneer DVD-116 16x
Sony DDU1621 16x
Logitech MouseMan
Logitech M-U69 Mouse
Logitech M-S61 Mouse
Logitech Cordless Freedom
Logitech M-CV46 Side-Button
Logitech Mouse Man Wheel
Logitech Cordless Freedom Optical
Microsoft IntelliMouse Optical
Microsoft IntelliMouse
Microsoft IntelliMouse Explorer
Mitsumi ECM-S3902
AOpen KB-2000 Keyboard
Acer Accufeel Keyboard (6311-TA)
BTC Desktop Keyboard 5198
Microsoft Natural Keyboard Pro
Logitech Cordless Freedom
Logitech Deluxe 104 (SK-750)
Logitech Cordless Freedom Optical
USB
Appendix B 100
101
Keyboard
Mouse
GamePad
Joystick
Camera
Speaker
Scanner
Printer
Floppy
Item
Hard Disk Cable
CD RW
CPU
Specifications
Microsoft Natural Keyboard Pro
BTC Keyboard 5200 TU
Logitech M-UB48
Logitech Ifeel MouseMan M-UM53B
Microsoft Side Winder FreeStyle Pro
Logitech Wingman Force 3D
Logitech Wingman Strike
Logitech Quick WEB V-UD10
Logitech Cam Pro 3000 V-UF6
Microsoft Digital Sound System 80
EPSON Expression 1600 Scanner
HP Scanjet 4400c
Epson Stulus Photo 890
HP Deskjet 1220C
Iomega Z100USB ZIP
Iomega 250USB ZIP
Data FAB USB-SLIM Floppy
Fata FAB MD2(E)-USB (2.5”Hard Disk)
Gene Link GL620USB (PC to PC)
YAMAHA CRW3200E-VK
SONY CRX175A
Pentium 4 1.5G
Pentium 4 1.6G
Pentium 4 1.7G
Pentium 4 1.8G
Pentium 4 1.9G
Pentium 4 2.0G
Pentium 4 2.2G
Appendix B
Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
T
T
T
T
T
T
T
T
Service guides
User's manuals
Training materials
Main manuals
Bios updates
Software utilities
Spare parts lists
Chips
T
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.
Also contained on this website are:
T
Detailed information on Acer's International Traveler's Warranty (ITW)
T
T
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C 102
103 Appendix C
A
B
C
BIOS Setup
Entering Setup
System Information
BIOS Utility
Advanced Options
Disk Drives
Onboard Peripherals
PnP/PCI Options
Block Diagram
8, 9
Boot Options
size
System Utilities
Chipsets
Connectors
description
controllers
audio
Current
D
Advanced Options
PnP/PCI
Audio
Audio Interface
Device Standby Mode
Disk Drives
104
I
IDE primary channel slave
IDE secondary channel master
DRQ Assignment Map
E
ECP
Environmental Requirements
EPP
F
G
features
connectivity
Frequency
front panel
FRU
Global Standby Mode
H
Hardware Specifications and Configurations
Opening the
I/O Address Map
IDE Channel
IDE Interface
IDE Primary/Secondary Channel Master/Slave
IDSEL
Interface
audio
Video
IRQ Assignment Map
J
105
Jumper and Connector Information
Jumpers
K
M
Machine Disassembly
cover
Housing Cover
Main Board Layout
9
Memory
removing
size
Memory Address Map
Microsoft DOS V6.22 Environment Test
Model Definition
Modem
MPU-401
O
IRQ
Online Support Information
Overview
P
Password
setting
PCI INTx#
PCI Slot IRQ
POST
Power Management
IDE hard disk timer
PCI Power Management
power switch > 4 seconds
Sleep mode
106
R
system sleep timer
Product Information
BIOS Release Date
main board ID
main board S/N
product name
System BIOS ID
system BIOS version
system serial number
Removal and Replacement
Replacement
Assembly, Machine
RIMM
Removing
RMA
S
Security
Serial Port
socket
memory
Suspend Mode
Switching
Power Supply 102W
Symptoms List
Audio
CD/DVD-ROM Drive
Keyboard
Memory
Parallel Port
Processor / Processor Fan
Serial Port
Video
System Specifications
System Utilities
107
Advanced Options
Disk Drives
Onboard Peripherals
PnP/PCI Options
T
Temperature
Test Compatible Components
Time
Troubleshooting
U
USB Port
V
W
Voltage
Weight
Windows 98 SE Environment Test
108
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Key Features
- Powerful processor for fast and efficient performance
- Ample memory for smooth multitasking and handling large files
- Fast storage for quick loading of applications and files
- Integrated graphics for stunning visuals and smooth gameplay
- Versatile connectivity options for connecting to a variety of devices
- Sleek and stylish design that complements any home or office décor
- Reliable construction and components for long-lasting use
Related manuals
Frequently Answers and Questions
How much memory does the Acer 3300S have?
What type of storage does the Acer 3300S use?
Does the Acer 3300S have a dedicated graphics card?
What connectivity options does the Acer 3300S offer?
Is the Acer 3300S durable?
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