Zebra P320i User`s manual

Card

Printer

Solutions

General information

Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P320i Plastic Card Printer

User's Manual

P320 i

User's Manual No. 980392-001

© 2003 ZIH Corp

Rev. D

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


FOREWORD

This manual contains installation and operation information for the P320i

Series card printers manufactured by Zebra Technologies Corporation,

Camarillo, California.

RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair, contact Repair Administration for a

Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside.

Ship the equipment, freight prepaid, to the address listed below:

For USA, Latin America, Asia & Pacific:

Zebra Technologies Corporation

Card Imaging Division

1001 Flynn Road

Camarillo, CA. 93012-8706. USA

Phone: +1 (805) 579 1800

Fax: +1 (805) 579 1808

Toll Free in US: (800) 452-4056

For Europe, Middle East-Africa:



Zone Industrielle, Rue d’Amsterdam

44370 Varades, France phone: +33 (0) 240 097 070

Fax: +33 (0) 240 834 745

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies

Corporation. This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra. While every effort has been been made to keep the information contained within current and accurate as of the date of publication, no guarante is given or implied that the document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

P320i is a service mark and Zebra is a registered trademark of Zebra

Technologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


PRODUCT WARRANTY STATEMENT

Printers

All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date.

Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.

Note: Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for return to customers in the continental United States is paid by

Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport, customer pays customers, duties, taxes, and freight from airport to destination. If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

Printheads

Since printhead wear is part of normal operation, the original printhead is covered by a twelve (12) month warranty. Warranty period begins on purchase date.

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Zebra supplies (media and/or ribbons) for warranty qualification. However, if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule listed in the User’s Guide has causes defect in the thermal printhead for which a warranty claim is made.

Spare Parts

All parts, maintenance kits, options kits, and accessories are warranted to be free of defects in material and workmanship for 90 days (except where otherwise denoted) from date of purchase. This warranty become void if the item is modified, improperly installed or used, or damaged by accident or neglect.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


DECLARATIONS OF CONFORMITY

European Council Directive

89/336/EEC modified by

92/31/EEC and

93/68/EEC

73/23/EEC modified by 93/68/EEC

EMC Directive

EMC Directive

Compliance to Standards

EN 55022-B

EN 500082-1,1992

EN 60950

RF Emissions control

Immunity to

Electromagnetic

Disturbances

Product safety

Low voltage

Directive

Model: P320i conforms to the following specification:

FCC Part 15, Subpart A, Section 15.107(a) and Section

15.109(a) Class B digital device

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses ans can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet, prepared by the Federal

Communications Commission, helpful:

How to identify and resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government printing Office, Washington, D.C.

20402, Stock No. 004-000-00345-4.

Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause, harmful interference and void the FCC authorization to operate this equipment.

INDUSTRY CANADA NOTICE

This device complies with Industry Canada ICS-003 class B requirements.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


INTRODUCTION

Thank you for choosing the Zebra P320i Plastic Card Printer.

These printers produce cards ideal for personalized identification, access control, visitor, membership, promotion and luggage card, badges and tags.

This manual guides you to an efficient start up and operation of your new

Card Printer.

P320i PRINTER MODELS

Zebra's Product Numbers tell the story:

Here is a quick review of Zebra's Card Printer Series numbering and lettering system to help you.

Zebra's P320i Plastic Card Printer Series employ Dye Sublimination and

Resin Thermal Transfer Technologies. Model numbers include identifiers that specify options and items in the Ship-Away kits.

Please refer to the Zebra Card Printer Products Price List for available options by printer type.

Ship-away kit

P320 X - X X X X X - X DO

Printer Type: i = RFID

C = Color

F = Monochrome

Smart Card:

O = No

E = Yes

Magnetic Encoder:

O = No

M = Yes

Magnetic Encoder Options:

O = No

1 = Stripe down HICO

2 = Stripe Down LOCO

3 = Stripe Up HICO

4 = Stripe Up LOCO

Memory:

O = Standard

Interface:

U = USB / Parallel

R = USB / Serial

P = Parallel

S = Serial

Windows Drivers

& User Documentation CD

D = Drivers & Documentation

Power Cord:

O = None

I = 120 VAC & 220 VAC

U = UK

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


ICONS

Throughout this manual, different icons highlight important information, as follows:

Important general information

Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury.

Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury.

An area where electrostatic discharge (ESD) can cause component damage. Use a grounding wrist band.

Elevated temperature hazard, capable of producing a burn.

Keep Card Printer clean by minimizing cover open time.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


Table of contents

ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

vi

GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . .

ITEMS INCLUDED WITH YOUR PRINTER . . . . . . . . . . . . . . .

PRINTER INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

P320i PRINTER FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . .

LOADING RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LOADING CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

FEEDING ONE CARD AT TIME . . . . . . . . . . . . . . . . . . . . . . . .

10

PRINTING A TEST CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

4

5

7

1

1

2

3

PRINTING A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

CLEANING SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

CLEANING THE PRINT HEAD . . . . . . . . . . . . . . . . . . . . . . . .

20

CARD CLEANING CARTRIDGE . . . . . . . . . . . . . . . . . . . . . . .

21

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

APPENDIX A - MAGNETIC CARD STRIP ENCODER . . . . . . . . . . . .

33

APPENDIX B - SMART CARD CONTACT STATION . . . . . . . . . . . .

36

APPENDIX C - ACCESSORIES AND SUPPLIES . . . . . . . . . . . . . . . .

38

RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P320i Plastic Card Printer trademarks of their respective holders.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


G

ETTING STARTED

UNPACKING

YOUR CARD

PRINTER

Your P320i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer.

While unpacking, inspect the carton to ensure that no damage occurred during shipping.

Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


Make sure the following items are included with your P320i printer:

CARD

CLEANING CARTRIDGE POWER CABLE

CARD OUTPUT HOPPER INTERFACE CABLE

CLEANING KIT

CD Rom With drivers Wizard

& User’s manual

+ OPERATOR HELP GUIDE

(Not Shown)

If any items are missing, please contact your dealer.

To reorder, please refer to Appendix C of this manual.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


PRINTER

INSTALLATION

The following will guide you through the installation of your P320i Printer.

CAUTION: Limit AC power supplied to the P320i to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 800 ~ 400 milliamps. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device.

Never operate the printer in a location where operator, computer, or printer can get wet.

Personal injury could result. The electrical security of the printer is based on the reliability of the mains power source.

1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down.

2. Place the printer's power swith in the OFF (0) position.

3. Insert the power cable into the printer power socket and attach to grounded electrical socket of the proper voltage and type.

4. Attach interface cable to printer and computer and then secure.

5. Switch power on.

CAUTION

: Intermittent or unpredictable operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent.

Card

Printer

Solutions



Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

O

PERATION

2

3

4

P 320i PRINTER

FEATURES

The following shows the features found on your

P 3 2 0 i Printer.

1

5

6

7

8

A

B

STANDARD FEATURES

1. Print Head

2. Print Head Unlock Lever

3. Manual Holder

4. Card Output Hopper

5. Card Feeder

6. LCD Display

7. Card Thickness Control lever

8. Card Cleaning Cartridge

OPTIONAL FEATURES

A. Magnetic Encoding Station

B. Smart Card Contact Station

PLEASE NOTE: Any blue items inside the printer can be operated by the user.

P 320i SECURITY

FEATURES

Your P 3 2 0 i Plastic Card Printer comes equipped with several security features. For information on the hardware lock and key,

Passcode electronic lock or the TrueSecure

Varnish Image Printing, please refer to the P320i

Security Features supplement document.

Contact your management or authorized dealer for more details.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


LOADING

RIBBONS

i Series Printers require the use of iSeries

Ribbons for full color printing (See Appendix C).

The Resin Thermal Transfer, Dye Sublimation ribbons and monochrome ribbons are specifically designed for your P320i Printer.

For optimum performance and printer life

(Print Head), use True Colors ribbons.

DO NOT TOUCH the print head or the electronic components on the print head carriage.

Discharges of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage the print head and other electronic components used in the device.

1.

Remove ribbon from packaging.

2.

Open cover and press down on the print head unlock lever to open the print head carriage. The print head carriage will pop open.

Continued on next page .......

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


SUPPLY SPINDLE

3.

Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle flange side in.

Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take-up spindle.

TAKE-UP SPINDLE

`CLICK'

4.

Push down on the Print Head Lock Lever until an audible 'click' signals the locked-down position.

5.

Close Cover.

Please note that the ribbon automatically synchronizes whenever the print head lock down occurs.

The ribbon specifications will be sent to the printer and the driver parameters will automatically be set.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


LOADING CARDS

To help you load, print, and collect cards, the

P320i is equiped with the following items:

A - CARD CARTRIDGE

For loading cards.

1.

Open Feeder door.

2.

Install cards into Cartridge.

3.

Close Cartridge.

DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. If cards stick together, carefully shuffle them.

* See Chapter 6, Technical Specifications, for card requirements and capacities.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


B - INSTALL CARD CLEANING CARTRIDGE

This item is used to clean the cards entering the printer.

1.

Remove Card Cleaning Cartridge from packaging.

Peel protective wrapper from adhesive roller.

2.

Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge.

3.

Make sure the arrow on top of the assembly is facing toward the rear of the printer.

Hook assembly into slot on printer and rotate down.

Ensure the assembly locks in place.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


C - CARD THICKNESS CONTROL LEVER

This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam.

Open Cover, and adjust lever to correct position. Repeat for different card thickness.

(Factory setting is for 30mil (0.762mm) card thickness. See diagram below:

Card Thickness:

A - 60mil (1.524mm) to 50mil

(1.27mm)

B - 40mil (1.016mm)

C - 30mil (0.762mm)

* Start at lowest position and move lever up to match card thickness.

For other card thickness, start lever at lowest position and move up until cards feed.

D - CARD OUTPUT HOPPER

For collecting printing cards.

Install Card Output Hopper onto printer by hooking over bottom edge of card exit aperture.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


FEEDING ONE

CARD AT A TIME

A Manual Feed Slot is available on the size of the Card Input Hopper for feeding single cards.

Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty for manual card feeding to work properly.

For one-at-a-time printing, feed cards through slots on side of Feeder.

Do not feed more than one card at a time.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


PRINT A TEST

CARD

With ribbon and cards loaded, your P320i printer is ready to print. To check the operation of the printer you should print a test card.

1 . When the printer displays READY, press the Menu Button (Left) until the LCD screen shows "SELF TEST CARD".

2 . Then press the Select Button (Right) once to "SELF TEST CARD TEST PATTERN" and once more to process.

3 . A test card will print after a few seconds.

LCD display will show printing status.

This is an example of the test card.

When the LCD displays "SELF TEST CARD - TEST

PATTERN", press the Next button to "SELF TEST CARD -

PRINT PARAMETERS", press the Select button to print a test card with the parameters.

P720 LAM V0.15

Serial number: L720-00000000

Laminating counter: 00000000

Timing Lamination: 10.0s

Cooling: 00.0s

Cassette Upper Lower

Lamination

Ribbon

Temperature

X Offset

Y Offset

ON

XXXXXX- 001

180 C

10

50

ON

XXXXXX- 002

180 C

10

50

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


Printer Menu information

The printer is equipped with a LCD Display and two key buttons which gives access to printer menus.

Press the Menu button to enter the Menu Mode.

Menu Button

[NEXT]

Clear Button

[SELECT]

The top line display shows menu information. The second line of display clarifies the function of the two [NEXT] and [SELECT] key buttons relative to the current menu item.

The printer will return to READY Mode if either of the two key Buttons is not pressed within ten seconds of entering Menu mode.

See next page:

P320i LCD Menu Tree

* If the printer is equiped with a Magnetc Stripe Encoder.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

Next

PRINTER

INFO

Next


Select

Next

Printer Model Number

Printer Firmware version

CLEANING

MENU

Next

SELF TEST

MENU

PRINTER

DEFAULTS

Number of impressions

Reject Box Status

To show teh number of cards remaining in the reject box

Select

Select

GO TO MAIN MENU

Next

CLEAN PRINT HEAD

To clean the Thermal Print

Head and card transport system

Next

Select

CLEAN MAG.HEAD*

To clean the magnetic

Encoder Head

Select

GO TO MAIN MENU

Select

Next

TEST PATTERN

To print a printer test card

PRINT PARAMETERS

To print a test card showing the operating parameter settings of the printers

MAG - PARAMETERS*

To print a test card showing the operating parameter settings of magnetic encoder.

Select

Select

GO TO MAIN MENU

Ribbon type

Next

To show the type of ribbon installed.

It may not match the ribbon physically installed until the installed ribbon has been selected through the driver

Offset X: aa-Y:bb

To show the X print location offset value in pixels (aa)

To show the Y print location offset value in pixels (bb)

Mag. Option: cccc

To show the setting of the magnetic encoder as (cccc), which can be:

- HICO (high coercivity)

- LOCO (low coercivity)

- NONE (no encoder present)

Color Parameters

To show the intensity values of Yellow (Y),

Magenta (M) and Cyan (C) panels and contrast value of Black Resin (K) Panel.

Select

Next

Select

Select

Select

Next

To run cleaning

To run printing

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


P

RINTING A SAMPLE CARD

Printing with the P320i Printer requires the Windows Printer Driver, your card design/issuing software or printer command level programming through the printer interface.

The P320i Card Printer can be used with any Windows 95/98/M.E, Windows

2000 or Windows NT 4.0 sotware application program, using the drivers provided on CD with the printer.

This section contains information on the printing of a sample card in color

(using the 5-panel color ribbon YMCKO) and the Windows Printer Driver.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


To install the P320i Printer Driver Automatically on all

Operating Systems, Use the Zebra Install Wizard

To ensure the accuracy of driver installation, it is recommended that you use the Zebra Install Wizard that is provided with your documentation CD.

Always make sure that USB is NOT connected before running the installer.

The Wizard will: a • Check to see which operating system you are using b • Delete previous version of the driver and clean up any necessary

Registry entries c • From the main menu of your documentation CD, select your desired language and then select “DRIVERS” from the subsequent menu. The

Install Wizard will walk you through the appropriate steps.

On NT systems, ensure that you have administrative privileges to perform this installation or contact your IT department.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


Se t Printer Driver Options:

The P320i Printer screen appears. Change the options as follows:

1• On the Device Settings tab the magnetic encoder feature is automatically enabled. If you need to change settings for a Magnetic Encoder, select

Magnetic Encoder settings button.

2• On the Advanced tab select card orientation:

Landscape or portrait - Select “Landscape”.

(in NT, this is located under Document Defaults. In Windows 2000, it is located under Print preferences.)

3• In the Ribbon section, the ribbon type is automatically detected and enabled for you.

4• In the same tab, go to Black Panel area and select Text Only. This option allows the text printing using the Black Resin Panel from the Color Ribbon.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


Printing a sample card:

Follow the steps to print your first card

Go to the Microsoft Word Software.

If the printer was not selected as the default printer, go to the File menu and Select Printer and choose Zebra P320i Card Printer in the printer names list. Then Close the print dialog box.

Come back to File menu and choose Page Setup.

Select Paper Size tab and in Paper Size choose Card. Then select the orientation: "landscape".

Go to Margins tab, put the Top, Bottom, Left and Right margins with O values.

Press OK to close Page Setup window.

The card appears on the screen.

Design a card with both black and colored text and with colored pictures

(see example below).

Once you are ready to print, go to File and point Print

The printer will feed in a card and start printing ( the data download time will vary depending on the complexity of the card design and the processing speed of your computer).

Once the printing job is achieved the card is ejected from the printer.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


C

LEANING

PROTECT YOUR FACTORY

WARRANTY!

The recommended maintenance procedures must be performed to maintain your factory warranty.

Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P320i Printer.

NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.

NEVER use a shop air compressor to remove particles in the printer.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


CLEANING

SYSTEM

Your P320i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, and Transport

Rollers.

WHEN TO CLEAN

When LCD screen reports message.

CLEAN PRINTER

HOW TO CLEAN

1. Leave power on.

Open Cover and release Print Head Bracket to remove ribbon.

Close Print Head bracket.

Close Cover. Remove cards from Card Feeder.

2. Insert one Pre-Saturated Cleaning Card (provided) through slot on the side of the Card Feeder Cover.

3. Press the right Panel Button for a few seconds. The card will feed into printer and carry out the cleaning process. Repeat the process with a new

Cleaning Card if necessary.

Although the CLEAN PRINTER message is displayed until the cleaning process has been performed, the printer will continue to operate.

Note: For a printer cleaning prior to the WHEN TO CLEAN signal, press the

Left Panel Button until the LCD screen shows "CLEANING MENU". Press the right Panel Button to select and one more time again to run the cleaning process (Repeat first steps 1 & 2 above).

Although the CLEAN PRINTER message is displayed until the cleaning process has been performed, the printer will continue to operate.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


CLEANING THE

PRINT HEAD

A cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist.

To avoid deposits, only use foam-tipped swabs.

1.

Turn power OFF. Raise Print Head and remove the Ribbon.

2.

Clean Print Head by moving alcoholmoistened swab tip side-to-side across

Print Head elements. Only use moderate force. (To reorder swabs see Appendix C).

3.

Turn power ON. Allow two minutes for the print head components to dry before resume printing.

Never use a sharp object to scrape deposites from the print head. Permanent damage will result.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


CARD CLEANING

CARTRIDGE

Your P320i Printer also has a Card Cleaning

Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements.

WHEN TO MAINTAIN

Replace the cleaning cartridge roller each time you install a new ribbon.A

cleaning roller is included with every

True Colors ribbons. If a cleaning card will be run, use the Cleaning Card before replacing Cleaning Roller.

HOW TO MAINTAIN

1. Open Cover and locate Cleaning

Cartridge.

2. Gently remove by rotating up and away from printer.

Continued on next page...

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


3. Remove Cleaning Roller from Cartridge and discard.

4. Install new Cleaning Roller into Cartridge*.

To avoid contamination, always hold the

Cleaning Roller assembly by the ends.

5. Carefully peel off wrapper from new

Cleaning Roller while in Cartridge.

SLOT

6. To replace Cartridge into printer:

Make sure the arrow on top of the assembly is facing toward the rear of the printer.

Hook assembly into slot on printer and rotate down. Ensure the assembly locks in place.

DO NOT touch the roller surface that contacts the card.

7. Close Cover.

* See Appendix C for replacement Cleaning Rollers.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


T

ROUBLESHOOTING

This section offers solutions to potential problems you may experience with your P320i printer. The table below lists the screen messages that will be displayed on the printer's LCD, both during normal operation and to alert operator of any error conditions. There is also some additional information dealing with quality issues concerning printing onto cards.

SCREEN MESSAGE

INITIALIZING

READY

WAIT

TEMPERATURE

MEANING ACTION

The printer is performing an internal test before use

Wait for the ready message

Ready for use

Print Head cool down mode

Wait for READY message

SELF TEST Self test card printing Wait for test card

DOWNLOADING DATA

The card data is being transmitted

Wait for card printing to start

PRINTING YELLOW

PRINTING MAGENTA

PRINTING CYAN

The yellow panel is being printed

The magenta panel is printing

The cyan panel is printing

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


SCREEN MESSAGE

PRINTING BLACK

PRINTING VARNISH

MEANING

A monochrome panel is being printed

The overlay is printing

ACTION

PRINT

HOLOGRAM

A hologram overlay is printing

CLEAN PRINTER

CLEAN MAG HEAD

CLEANING

REMOVE RIBBON

OUT OF RIBBON

MECHANICAL

ERROR

The printer is prompting operator maintenance

The printer is prompting operator

Carry out the cleaning procedure as detailed in section 4 of this manual

Carry out the cleaning procedure as detailed in

Appendix A of this manual

The printer is performing an internal cleaning routine

The ribbon has not been removed while the cleaning operation is in progress

The printer ribbon has run out

The printer has an error moving the card internally

Remove ribbon

Replace printer ribbon

Remove the jamed card.

Ensure the card is not out of specification

The card feeder is empty

Add more cards or adjust the card feeder to accept the cards OUT OF CARD

The cover is open Close the cover

COVER OPEN

HEAD OPEN

COMMAND ERROR

The print head is not locked into position

Lock the print head in its lower position

The data being sent from the host is not recognised

Check that the data is suitable for printing. Try reprinting a card from known “good” data

PARAMETERS ERROR

The features of the card are not recognised

Check the windows driver options and printer type

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


SCREEN MESSAGE

ENCODING ERROR

MEANING ACTION

Data cannot be written or read from the card’s magnetic stripe

Check that the cards are loaded with the magnetic stripe in the correct orientation. Check whether high or low coercivity cards have been specified.

Check that the data conforms to

ISO specifications. See

Appendix A of this manual for further information.

READING ERROR

MAGNETIC ERROR

Data cannot be read from the card’s magnetic stripe

Check that the cards are loaded with the magnetic stripe in the correct orientation. Check whether high or low coercivity cards have been specified.

Check that the data conforms to

ISO specifications. See

Appendix A of this manual for further information.

The printer cannot detect a magnetic stripe on the card

Check the card orientation

FLASH ERROR

NO ACCESS

Contact your dealer for technical support

Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head.

Ensure that the correct ribbon type has been specified in the Windows driver.

Card Feed & Mechanical Errors: Ensure that the card thickness adjustment has been set-up correctly to allow one card to feed.

Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver (Appendix A).

Cleaning Alert: The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out.

(See Chapter 4).

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


Print Quality Issues

This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedure below:

• Small spots appear on the printed card with a non-printed area or a different color.

Possible Cause

A.Contamination on the card surface.

B. Dust inside the printer and/or dirty

Cleaning Roller.

=> Solution

A1.Check that cards are stored in a dust free environment

A2.Use a different supply of cards.

B1.Perform a Cleaning of the printer (see Cleaning section).

B2.Replace Cleaning Roller (see Cleaning section).

• There are non-printing horizontal lines (white) on the card surfaces.

Possible Cause

A.Ribbons is not correctly positioned.

B.Print Head may be dirty.

C.Print Head elements may have been damaged (e.g.

scratched or burnt).

=> Solution

A1.Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head will move up.

A2.Check that the ribbon is properly rolled onto the ribbon cores and there are no wrinkles in the ribbon.

A3.Push down on the Print Head Lock Lever until an audible

«click» signals the locked-down position.

A4.Ribbon will automatically synchronize.

A5.Print again.

B1.Perform a Cleaning of the Print Head (see 4.2 Cleaning the

Print Head.

C1.Call service for Print Head replacement information.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


• Poor Print Quality

Possible Cause

A.Ribbon may have been stored improperly or is damaged.

B.Cards may not meet specifications.

C.Contrast and/or Intensity may be set to values which are too high.

D.Dust or embedded contamination on elements of the Print Head.

=> Solution

A1.Change ribbon and print again.

B1.Use a different supply of cards.

C1.Adjust Contrast and/or Intensity values in software

D1.Perform a cleaning of the Print Head (see "Cleaning the Print Head")

• Printing is blurry

Possible Cause

A.Ribbon may not be correctly positioned

B.Ribbon may not be synchronized on the correct color panel position.

C.Cards may not meet specifications.

D.Dust inside the printer and/or dirty Cleaning Roller.

=> Solution

A1.Open cover and press down the Print Head Unlock Lever to open the Print

Head carriage. The Print Head will move up.

A2.Check ribbon is properly rolled on ribbon cores.

A3.Push down on the Print Head Lock Lever until an audible «click» signals the locked-down position.

A4.Ribbon will automatically synchronize.

A5.Print again.

B1.Open cover and press down the Print Head Unlock Lever to open the Print

Head carriage. The Print Head will move up.

B2.Push down on the Print Head Lock Lever until an audible «click» signals the locked-down position.

B3.Ribbon will automatically synchronize.

B4.Print again.

C1.Use a different supply of cards.

D1.Perform a cleaning of the Print Head (see 4.2 Cleaning the Print Head.)

D2.Replace Cleaning Roller (see"Cleaning Cartridge")

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


• No printing on the card

Possible Cause

A.Ribbon may not be installed in the printer

B.Cards may not meet specifications.

C.Cable on Print Head may be disconnected.

D.Print Head elements may be scratched or burnt.

=> Solution

A1.Check for ribbon in the printer.

B1.Use a different supply of cards.

C1.Power off the printer and check the Print Head cable connections.

D1.Call Service for Print Head replacement information.

For optimum print quality, always keep cover of the printer closed except during ribbon loading and card thickness control procedures.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


General

Colour Printing

Bar Codes

Fo n t s

T

ECHNICAL

SPECIFICATI0NS

• High speed printing, over 144 cards/hour edge to edge in full color (YMCKO) throughput

• Small footprint

• Windows Drivers for 95/98 and NT 4.0, 2000

• One year printer warranty

• One year print head warranty

• Color dye sublimation or monochrome thermal transfer printing

• 25 seconds per card edge to edge in full color

(YMCKO)

• 300 dpi (11.8 dots/mm) print resolution

• Edge to edge printing standard

• Code 39

• Code 128 B & C with & without check digit

• 2 of 5 & 2of 5 industrial

• UPCA

• EAN8 & EAN13

• PDF 417 2D bar code and other symbologies available (Not resident in printer)

• True Type fonts available via Windows Driver i Series printers require the use of i Series Ribbons for full color printing.

Refer to the accessories section for more information about Card and Ribbon Media availaible from Zebra

Technologies Corp.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


CARD DIMENSIONS

ISO STANDARD DIMENSIONS FOR PLAIN CARD

ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD

CHIP POSITION FOR SMART CARD


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

Card

Printer

Solutions


Cards*

Ribbons*

O verlay varnish

Interfaces

M e chanical

Electrical

• Types PVC, Composite

• Card width/length: ISO CR-80 - ISO 7810, 2.125”

(54mm) by 3.375” (86mm)

• Option: Magnetic Stripe - ISO 7811

• Option: Smart Card - ISO 7816-2

• Card thickness: 0.76mm to 1.524mm

• Card Feeder capacity:100 cards (30 mil)

• Card Output Hopper capacity:100 cards (30 mil)

• Monochrome: 1000 cards/roll

• Monochrome colors: black, red, blue, green, silver, gold, white.

• K-resin + O: 500 cards/roll

• K-dye + O: 500 cards/roll

• YMCKO: 330 cards/roll

• Thermal transfer

• 4 microns thick

• Clear and holographic options:

- Clear

- Genuine/Secure Hologram

- Custom Hologram

• Centronics Parallel Standard

• USB port (Optional)

• Length: 16.68" (426.35 mm†)

• Depth: 10.01" (254.31 mm†)

• Height: 10.47" (265.9 mm†)

• Weight: 23 Ibs (10.43 kg)

• 110 ~ 230 Volts AC, 60 ~ 50 Hz

• FCC Class B, CE, UL, and CUL approved

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


E nvironmental

• Operating Temperature: 60 to 86°F (15 to 30°C)

• Operating Humidity: 20 to 65% non condensing

• Storage Temperature: -23 to 158°F (-5 to 70°C)

• Storage Humidity: 20 to 70% non condensing

• Ventilation: Free air

* Thermal transfer (Resin) ribbons offer more durability than dye sublimation, with greater resistance to scratches and

UV-induced fading.

Dye Sublimation printing requires dye sublimation ribbons, with either black or cyan, magenta, and yellow

(plus black resin) panels.

† Measured without card output hopper.

Options

• USB port

• Smart Card Contact Station (0.76mm cards only)

• Magnetic Encoder (0.76mm cards only)

• Cleaning supplies

• Service Manual

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


A

PPENDIX A

Magnetic Card Stripe Encoder

This section contains information on the additional operations of the P320i

Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.)

INTRODUCTION

Operation and maintenance requirements for the P320i Printer with the optional magnetic card stripe encoder.

(See Chapter 2 for location).

The magnetic encoder can be set for either high or low coercivity.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


A - MEDIA LOADING ORIENTATION

The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO

encoding (P320i CM1 or P320i CEM1) or LOCO

encoding (P320i CM2 or P320i CEM2).

When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing down and closest to the rear.

STRIPE

DOWN

Also available are Printer models with the

Magnetic Read/Write head positioned above

the card path, with HICO encoding (P320i CM3

or P320i CEM3) or LOCO encoding (P320i CM4

or P320i CEM4).

STRIPE

UP

When loading cards, please ensure that the magnetic stripe is facing up and closest to the rear.

NOTE

:

M1 = Stripe Down HICO

M2 = Stripe Down LOCO

M3 = Stripe up HICO

M4 = Stripe up LOCO

Approved HICO & LOCO PVC Cards are available. (See Appendix C).

ONLY USE cards that comply with ISO 7810 &

7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use taped-on magnetic stripes.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


B - MAGNETIC ENCODER CLEANING

There exists two different processes to clean the Magnetic Stripe Encoder.

The first process consists of a standard cleaning of the printer. This cleans the most important parts of the printer; including the Print head, Transport

Roller and Magnetic Stripe Encoder (refer to chapter 4 "Cleaning" for more instructions).

The second process consists of a cleaning of the Magnetic Encoder using the Menu Button from the LCD Display.

To access the Magnetic Encoder Cleaning Menu prceed as below:

1. Leave power on.

2. Remove cards from the Card Feeder

3. Insert one Pre-Saturated Cleaning Card

(provided) through slot on the side of the Card

Cartridge.

4. Press the Menu button until the LCD screen shows CLEANING MENU.

5. Press the Select button to select.

6. Press the Menu button again until the LCD screen shows CLEAN MAG HEAD.

7. Run this operation by pressing the Select button.

ISO STANDARD ENCODING

Track # Field Separator

1 ^

2

3

=

=

Track density

210 BPI*

75 BPI*

210 BPI*

Valid Characters # of characters

79‡ Alphanumeric

(ASCII 20~95†)

Numeric

(ASCII 48~62)

40‡

Numeric

(ASCII 48~62) 107‡

* Bit per inch

† Except the ‘?’ character

‡ Including Start, Stop and LCR characters. Also note that tghese 3 characters are automatically managed by the magnetic encoder according to the ISO Standard

Norms.

NOTE: Refer to the Card Printer Programmer’s Manual for complete programming information.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


A

PPENDIX B

Smart Card Contact Station

This section contains information on the additional operations of the P320i

Printers with Smart Card Contact Stations. (See Chapter 2 for location.)

INTRODUCTION

Smart Cards can have a built-in microcomputer and a battery. Card Memory can store fingerprints, voice recognition patterns, medical records and other such data. The P320i printer may be equipped with an optional contact station for programming Smart Cards (ISO 7816). This printer model responds to commands that position the cards at the contact station, where the printer connects to the contacts on the Smart Cards. All other printer operations remain the same as the standard P320i model.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


A - MEDIA LOADING ORIENTATION

Position the cards with the Smart Card Chip at the top of the card and towards the printer.

B - SMART CARD CONTACT STATION INTERFACE

When a command to the parallel printer interface sends a card to the Smart Card

Contact Station, the printer connects the Smart

Card Contact Station to the female DB-9 connector on the rear of the printer.

An attached external Smart Card Programmer can be used to program Smart Card chips.

DB - 9

PINS

1

2

3

4

5

SMART CARD

CONTACT POINTS

CI (VCC)

C2 (Reset)

C3 (Clock)

C4 (RFU)

C5 (GND)

DB - 9

PINS

6

7

8

9

SMART CARD

CONTACT POINTS

C6 (Vpp)

C7 (I/O)

C8 (RFU)

(GND when chip is at station)

Refer to the Card Printer Programmer’s Manual for complete programming information.

DO NOT position printing over the Smart Card Chip.

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


A

PPENDIX C

Acessories & supplies

Please contact your Zebra dealer to place an order for accessories and suplies.

RIBBONS

The following ribbons may be used in the P320i Printer:

Part Number

Monochrome Resin Ribbons (Sold by the Roll)

Description

800015-101

800015-102

800015-103

800015-104

800015-106

800015-107

800015-109

800015-185

Black

Red

Green

Blue

Gold

Silver

White

Scratch-off Grey

1000 images

1000 images

1000 images

1000 images

1000 images

1000 images

1000 images

800 images

Part Number

800015-440

800015-540

800015-445

800015-545

800015-470

800015-450

800015-460

Color Ribbons (Sold by the Roll)

Description

5-Panel Color Ribbon (YMCKO)

5-Panel Color Ribbon (YMCKO)

4-Panel Color Ribbon (YMCK)

200 images

330 images

250 images

4-Panel Color Ribbon (YMCK)

3-Panel Color Ribbon (YMC)

400 images

300 images

2-Panel Black Ribbon (K Dye + O) 500 images

2-Panel Resin Ribbon (K Resin + O) 500 images

Note: Y = Yellow, M = Magenta, C = Cyan, K = black, O = Overlay

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


C A R D S

The following plain white plastic cards are available for use in the P320i

Printers:

Many other card types are also available; ask your dealer for more information.

Part Number

104523-111

104523-112

104523-113

104524-101

104524-102

104524-103

Blank White Cards (Sold by the box)

Description

Premier Grade PVC

Card, 30 mil † (5 packs of 100)

Card, 30 mil -low coercivity Mag. Stripe (5 packs of 100)

Card, 30 mil -High coercivity Mag. Stripe (5 packs of 100)

Premier Plus Grade (PVC composite 60/40)

Card, 30 mil (5 packs of 100)

Card, 30 mil -low coercivity Mag. Stripe (5 packs of 100)

Card, 30 mil -High coercivity Mag. Stripe (5 packs of 100)

Card

Printer

Solutions


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C


ACCESSORIES

Acessories available for P320i Printers appear below. Always refer to the part number when placing an order:

Part Number

105912-212

105912-085

105909-112

Printer Supplies

Description

USB Cable (6 Feet)

Additional Card Output Hopper

Replacement Print Head Kit)

Part Number

105909-169

105912-003

105912-002

105909-055

105909-057

Cleaning Supplies

Description

Premier Cleaning Kit (25 swabs, 50 cards)

Adhesive Cleaning Roller Kit (set of 5)

Cleaning Cartridge, complete

Cleaning Card Kit (box of 100 cards)

Cleaning Swab Kit (box of 25 swabs)

Part Number

980081-001

980264-001

Part Number

105576-003

806503-001

104527-001

Documentation

Description

Pseries Programmer's Manual (English only)

P320 i Maintenance Manual (English only)

Miscellaneous

Description

CD ROM (Windows Driver Wizard, User's manuals)

Card Punch (slots card for lapel clip)

Lapel Clips (pack of 100 clips)


Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

Card

Printer

Solutions


World Wide Sales and Support:



1001 Flynn Road

Camarillo, CA. 93012-8706.USA

Phone:+1 (805) 579 1800

Fax.:+1 (805) 579 1808

Toll Free in US: (800) 452-4056 e-mail: [email protected]


Card Imaging Division, (Europe, Middle East, Africa)

The Valley Centre, Gordon Road, High Wycombe

Buckinghamshire HP13 6EQ, England

Phone: +44 (0) 870 241 1527

Fax.: +44 (0) 870 241 0765 e-mail: [email protected]


Card Imaging Division, Latin America

6175 NW 153rd Street, Suite # 121

Miami Lakes, FL 33014 USA

Phone: +1 (305) 558 8470

Fax: +1 (305) 558-8485 e-mail: [email protected]


Card Imaging Division, Asie/Pacifique

1 Sims Lane #06-11

387355 Singapore

Phone:+65 84 20 322

Fax.:+65 84 20 514 e-mail: [email protected]

C ORPORATE HEADQUARTERS

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, IL 60061-3109 USA

Phone: +1 (847) 634 6700

FAX: +1 (847) 913 8766 e-mail: [email protected]

Website: www.zebracard.com

Zebra P320i User`s manual

User's Manual

FOREWORD

RETURN MATERIALS AUTHORIZATION

COPYRIGHT NOTICE

TRADEMARKS

PRODUCT WARRANTY STATEMENT

DECLARATIONS OF CONFORMITY

INDUSTRY CANADA NOTICE

INTRODUCTION

P320i PRINTER MODELS

ICONS

Table of contents

ETTING STARTED

UNPACKING

YOUR CARD

PRINTER

PRINTER

INSTALLATION

CAUTION

PERATION

P 320i PRINTER

FEATURES

P 320i SECURITY

FEATURES

LOADING

RIBBONS

LOADING CARDS

FEEDING ONE

CARD AT A TIME

PRINT A TEST

CARD

When the LCD displays "SELF TEST CARD - TEST

PATTERN", press the Next button to "SELF TEST CARD -

PRINT PARAMETERS", press the Select button to print a test card with the parameters.

Printer Menu information

RINTING A SAMPLE CARD

To install the P320i Printer Driver Automatically on all

Operating Systems, Use the Zebra Install Wizard

Se t Printer Driver Options:

Printing a sample card:

Follow the steps to print your first card

LEANING

PROTECT YOUR FACTORY

WARRANTY!

CLEANING

SYSTEM

WHEN TO CLEAN

HOW TO CLEAN

CLEANING THE

PRINT HEAD

CARD CLEANING

CARTRIDGE

WHEN TO MAINTAIN

HOW TO MAINTAIN

ROUBLESHOOTING

SCREEN MESSAGE

MEANING ACTION

SCREEN MESSAGE

MEANING

ACTION

SCREEN MESSAGE

MEANING ACTION

Print Quality Issues

• Small spots appear on the printed card with a non-printed area or a different color.

• There are non-printing horizontal lines (white) on the card surfaces.

• Poor Print Quality

• Printing is blurry

• No printing on the card

General

Colour Printing

Bar Codes

Fo n t s

ECHNICAL

SPECIFICATI0NS

CARD DIMENSIONS

Cards*

Ribbons*

O verlay varnish

Interfaces