Understand product version numbers. McAfee ENDPOINT ENCRYPTION ENTERPRISE - BEST PRACTICES GUIDE

12 FAQ and common scenarios

Understand product version numbers

You can also check how quickly your ePolicy Orchestrator server processes events from agents by looking in the Events folder on the McAfee ePO server. This folder is where all events are processed by ePolicy Orchestrator and sent to the SQL database. You can find this folder at:

C:\Program Files\McAfee\ePolicy Orchestrator\DB\Events

At any time, this folder might display a few dozen or a few hundred events.

In larger environments this folder is constantly processing thousands of events per minute.

If you click the Refresh button and look at the status bar you can see the number of files in this folder changing very quickly. If there are thousands of files in this folder and ePolicy Orchestrator is unable to process them then it is probably struggling to process the events at a reasonable rate. It is normal for this folder to fluctuate depending on the time of day, but if there are thousands of files in this folder and it is constantly increasing then this probably indicates a performance issue.

Understand product version numbers

As with all software products new patches and hotfixes are released on a regular basis to update bugs and add new features. If you are a new McAfee user it might help to understand the McAfee product version numbering system.

Each major product version number is followed by a build number. The build number represents the patch applied to the product. McAfee patches are typically just sequential numbers. For example, release patch 1, patch 2, patch 3, as required. If you look at the McAfee McAfee Agent version 4.0, the actual version number is: 4.0.0.1421

Where:

102 McAfee ® ePolicy Orchestrator ® 4.0 and 4.5 Best Practices Guide