Maintenance, Troubleshooting and Specifications. DAPAudio MT1010

APPENDIX

A

Maintenance, Troubleshooting and Specifications

This chapter covers the following topics:

• How to care for your Tablet Computer

• Troubleshoot your Tablet Computer

• Tablet Computer Specifications

Specifications DAP Technologies A-1

Taking Care of the Tablet Computer

Location Guidelines

• Keep the tablet computer at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker.

General Guidelines

• Do not place heavy objects on top of the tablet computer as this may damage the display.

• The screen surface is easily scratched. Use the screen protector film to protect it. Do not use paper towels to clean the display but use the included cleaning cloth. Avoid touching it with a pen or pencil.

• To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management. Avoid using a screen saver or other software that prevents the power management from working.

Cleaning Guidelines

• Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the tablet computer.

• Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display.

Touchscreen Guidelines

• Use your finger or the included stylus on the display. Using a sharp or metallic object may cause scratches and damage the display, thereby causing errors.

• Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. To clean off hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth.

• Do not use excessive force on the display. Avoid placing objects on top of the display as this may cause the glass to break.

When there is a noticeable discrepancy in the operation of the touchscreen function (stylus touch does not correlate to the proper location on the screen),

recalibrate the touchscreen display (see “Calibrating the Screen” on page

2-3).

A-2 DAP Technologies Specifications

Troubleshooting

When you encounter problems when using the Tablet Computer, try the following troubleshooting tips first to detect and solve the problem. If the problem persists, contact customer support.

Problem

The battery is not charging.

Nothing appears on the screen.

The screen suddenly turns blank and the power indicator goes off.

I cannot use the wireless

LAN feature.

Wireless LAN signal quality is poor.

I cannot connect to another wireless LAN device.

Solution

• Make sure the AC adapter is properly connected.

• Make sure the battery is not too hot or too cold.

• Make sure the battery pack is installed correctly.

• Make sure the battery terminals are clean.

• The Tablet Computer may be in sleep mode.

Press the power button to wake up the display.

• The brightness level may be too low. Increase

brightness (see “Adjusting Screen Brightness” on page 2-6).

• Make sure the AC adapter is properly connected.

• If using a battery pack, the battery pack may be depleted, replace or charge the battery.

• Make sure that wireless LAN feature is turned on.

• The Tablet Computer may be out of range. Move your Tablet Computer closer to the access point or another wireless LAN device associated with it.

• Check if your surroundings have interferences, such as microwave ovens, cordless phones.

Move the Tablet Computer away from objects causing interference.

• Make sure that wireless LAN feature is turned on.

• Make sure that the SSID setting is the same for every wireless LAN device in the network.

• Restart the Tablet Computer.

• Make sure the IP address or subnet mask setting is correct.

Specifications DAP Technologies A-3

Problem

I cannot connect to another device with

Bluetooth.

Solution

• Make sure that both devices have Bluetooth turned on.

• Make sure that the distance between the two devices is within 10 meters and there are no walls or large obstructions between the devices.

• Make sure that both devices are turned on and are configured to be discoverable.

• Make sure that both devices are compatible.

No sound is produced.

• Adjust the volume of the Tablet Computer (see

“Adjusting Volume” on page 2-6).

• If using an external audio device, make sure that the cable is properly connected.

A-4 DAP Technologies Specifications

Tablet Computer Specifications

Technical Specifications

Processor

BIOS

Chipset

Main Memory

Display

Graphics

Camera

Storage

Card Slot

Connectivity

LED Status Indicator

Interface

Antenna

Audio

Power Management

Intel ® Cedar Trail

N2600 (1.6GHz)

• AMI Aptio ®

• TAA socket

• Intel Tiger Point

• NM10

DDR3 2GB

• 10.1” backlight LED

• 1280 x 800

• Intel Cedar View SGX545

• SGX545@400MHz

• Back Cam CMOS, 5.0MP with auto focus

• Front Cam CMOS, 2MP with fixed focus

32/64/128GB

MicroSD Card Reader

• WLAN: 802.11 a/b/g/n, half-size mini PCI-E card with BT

• WWAN: Gobi 5000

• Heater On

• RF On/Off

• Battery Full / Charging / Low

• Power On

• 3.5 Φ Audio Jack x 1

• HDMI Type D x 1

• MicroSD Card x 1

• Micro-SIM Card x 1

• USB Type A x 1

• USB Mini-A x 1

• RJ-45 x 1

• Expansion Port x 1

• Docking Port x 1

• WWAN Main

• WLAN x 2

• GPS

• Single Digital Mic

• 1 x Speaker, 200Hz ~ 16KHz

ACPI 3.0 Supported

Specifications DAP Technologies A-5

Technical Specifications

Battery Bridge Battery

AC Adapter

Lithium-Polymer Battery Pack with power saving features activated

AC 100 ~ 240V, 50 ~ 60Hz, DC 12V, 60W

Physical Specifications

Dimensions (WxHxT)

Weight

Security

290 x 195 x 21 mm

< 1.2 Kg (including battery)

• Infineon chip on board

• Fingerprint Reader Swipe-type biometric sensor

• Kensington Lock

A-6 DAP Technologies Specifications