Troubleshoot. AOC e1620Sw, e941Sw

Troubleshoot

Problem & Question Possible Solutions

Power LED Is Not ON

No images on the screen

Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.

Is the power cord connected properly?

Check the power cord connection and power supply.

Is the cable connected correctly?

(Connected using the D-sub cable)

Check the DB-15 cable connection.

(Connected using the DVI cable)

Check the DVI cable connection.

* DVI input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service

Center or your dealer.

Can you see "Input Not Supported" on the screen?

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Adjust the Contrast and Brightness Controls.

Ghosting Shadowing Problem Press to auto adjust.

Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back .

Picture Bounces, Flickers Or

Wave Pattern Appears In The

Picture

Move electrical devices that may cause electrical interference as far away from the monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution your are using.

49

Monitor Is Stuck In Active

Off-Mode"

The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly fitted in its slot.

Make sure the monitor's video cable is properly connected to the computer.

Inspect the monitor's video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or

BLUE)

Inspect the monitor's video cable and make sure that no pin is damaged.

Make sure the monitor's video cable is properly connected to the computer.

Screen image is not centered or sized properly

Picture has color defects

(white does not look white)

Horizontal or vertical disturbances on the screen

Adjust H-Position and V-Position or press hot-key (AUTO).

Adjust RGB color or select desired color temperature.

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and

FOCUS.

Press to auto-adjust.

50