Supplies & Equipment. Epson PRO 4880, DUALJET HYBRID SYSTEM PRO 4880

Supplies & Equipment

Contact your authorized reseller to purchase sublimation supplies and equipment. For more information, see the Sublimation Supplies Directory on our website at www.

sawgrassink.com.

Operating Conditions

Certain environmental conditions should be taken into account for the operation of

Artainium and ChromaBlast Inks, including temperature and relative humidity.

ArTainium UV+

• Supported operating Conditions are 65° – 80° F with 40 – 60% relative humidity

• Optimum operating Conditions are 68° – 75° F with 40 – 60% relative humidity

ChromaBlast

• Supported operating Conditions are 65° – 80° F with 35 – 60% relative humidity

• Optimum operating Conditions are 70° – 75° F with 40 – 50% relative humidity

Storage

• Care should be taken to prevent storing Artainium and ChromaBlast inks below freezing temperatures (32°F, 0°C). Do not expose these inks to extreme heat (temperatures in excess of 104°F, 40°C). If these inks have been in storage, you should allow them to reach room temperature before using them.

• Do not expose Artainium or ChromaBlast cartridges directly to light, especially sunlight, for extended periods.

• For best results, install your Artainium and ChromaBlast cartridges by the date on the cartridge. Please refer to the individual ink bag/cartridge for the specific ink expiration date.

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Troubleshooting

The troubleshooting tips found in this section relate mainly to problems that can be seen in transferred ArTainium and ChromaBlast images. If you are having problems related to the performance of your printer, please refer to the Problem Solving section found in the EPSON Stylus PRO 4880 Printer Quick Reference Guide.

The colors in my transferred image are incorrect

• The image may need color adjustment. Use the driver color matching software. For more information on how to use this software, please see the relevant User Guide section above.

• Ensure you used the right printer driver and driver settings. Please see the relevant User Guide section above.

• Ensure you pressed the item with the proper time, temperature, and pressure.

For guidelines see the section entitled Heat Transfer Instructions,

Page 12 & 13.

• Verify that all colors print correctly. Run the Nozzle Check utility and clean the print heads as required.

My printout is really light on paper

Artainium ink naturally looks muted before the heat transferring of the image.

After transferring is complete, Artainium’s unique inks will produce a brilliant and durable final product.

My printout gets cut off on the bottom or side

• Verify the printer driver is setup for the correct paper size. Your printer driver setting needs to match the paper size that is loaded in your printer.

• Ensure the right paper guide is in the proper position. When setting up the printer, slide the right paper guide to the left until it clicks into position.

My image looks good but it washes out

• Ensure you pressed the garment with the proper time, temperature, and pressure. If so, try pressing longer to ensure that the dyes are penetrating the fibers sufficiently. For guidelines, see the section entitled Heat Transfer

Instructions.

• With ArTainium UV+, ensure you used a recommended paper. See the section entitled Selecting Paper, Page . With ChromaBlast, ensure you used the recommended ChromaBlast v1.5 Media and Inks.

• Ensure your substrate is designed to accept sublimation transfers. Garments made from natural fibers, such as cotton, are not compatible with the sublimation process.

Colors are light and splotchy

• Ensure you printed on the correct side of the paper or other media. With paper, the print side is the bright white side.

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• Ensure you used a recommended paper (See section on Selecting Paper)

• Ensure you pressed the item with the proper time, temperature, and pressure.

For guidelines, see the section entitled Heat Transfer Instructions, Pages 12

& 13.

• Verify your printer driver settings are correct. Please see the relevant section of the ArTainium 4880 Hybrid Driver or ChromaBlast Driver section of the

User’s Guide for additional information.

• Ensure you do not have a moisture problem. For more information, see the section entitled Moisture and Humidity on the Tips for Successful

Sublimation, Page 64.

• Ensure your substrate is designed to accept a sublimation transfer.

Garments made from natural fibers such as Cotton are compatible with the ChromaBlast sublimation process.

My image looks blurred

• Ensure you pressed the item with the proper time, temperature, and pressure.

For guidelines, see the section entitled Heat Transfer Instructions, Pages 12

& 13.

• Ensure you used a recommended paper or other recommended media. For more information, see the section entitled Selecting Paper.

• Ensure you printed on the correct side of the paper or other media. The print side is the bright white side of the paper.

• Ensure you do not have a moisture problem. Try drying the paper on the press or putting a paper towel behind the transfer when you heat press it. Read the section entitled Moisture and H umidity

in the Tips for Successful

Sublimation Section, Pages 56 & 57.

• Verify that the printer’s print heads are properly aligned. For further instructions, see the EPSON Stylus PRO 4880 Printer Quick Reference

Guide.

My image has gaps or bands present

• Ensure that all of the printer’s nozzles are firing properly. Perform a Nozzle

Check from the Utility Tab of your printer driver. For further instructions, see the EPSON Stylus PRO 4880 Printer Quick Reference Guide.

• If one or more of the nozzles fail to print, perform a Print Head Cleaning.

For further instructions, see the EPSON Stylus PRO 4880 Printer Quick

Reference Guide.

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