Personalizing Your Mailbox. Avaya 518-100-701

Personalizing Your Mailbox

1 : Log in to Voice Messaging.

2 : Press to change your name recording or greeting.

3 : Press to change your name recording.

4 : Choose an option:

Press to listen to the current name.

Press to record your name.

5 : Record your name, then press .

6 : Choose an option:

Press to approve your name.

Press to play back your name.

Press to re-record your name.

You can have up to 6 different Personal Greetings.

HINT:

If the system is set for Bilingual Mode, you can record your Personal Greeting(s) in both languages. Your greeting(s) should tell the callers they can press to hear the Personal Greeting in an alternate language.

1 : Log in to Voice Messaging.

2 : Press to change your name recording or greeting.

3 : Press to change your greeting.

The system announces the current setting(s).

4 : Enter the greeting number [1–6].

5 : Choose an option:

If the system is set for Monolingual Mode, go to Step 6.

If the system is set for Bilingual Mode, press to

record your greeting in the Primary Language, or press

to record your greeting in the Secondary Language.

Then go to Step 6.

6 : Choose an option:

Press to listen to your greeting.

Press to record your greeting.

Press to delete your greeting.

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Personalizing Your Mailbox

Greeting

(continued)

7 : Record your greeting, then press .

8 : Choose an option:

Press to approve your greeting.

Go to Step 6 of Activating a Personal Greeting.

Press to play back your greeting.

Press to re-record your greeting.

Press to delete the greeting just recorded.

9 : Do one of the following:

Activating a Personal Greeting.

If greeting is currently active, choose one of the

following:

Press to keep current activation setting.

Press to change, then go to Step 6 of

Activating a Personal Greeting.

You can record up to 6 Personal Greetings. Activate the Personal

Greeting you want a caller to hear. You can activate up to 2

Personal Greetings. You can have 1 greeting for internal calls and

1 greeting for external calls, or you can use the same greeting for both internal and external calls.

1 : Log in to Voice Messaging.

2 : Press to change your name or greeting.

3 : Press to change your greeting.

4 : Press to activate a greeting.

If a Personal Greeting is not active, the system greeting is used.

5 : Choose an option:

Enter the number of the greeting you want to activate.

Press to activate the system default greeting.

6 : Choose an option:

Press to use this greeting for all calls.

Press to use this greeting for internal calls only.

Press to use this greeting for external calls only.

Press if finished.

Personalizing Your Mailbox

Your Personal Operator is the person you want to handle your calls when the caller needs immediate assistance and you are not available. In your greeting, be sure to mention that callers can press to reach your Personal Operator or the System Operator.

1 : Log in to Voice Messaging.

2 : Press to change your Personal Operator.

3 : Choose an option:

Enter your Personal Operator's extension, then press .

Press to delete your Personal Operator.

Press if finished.

1 : Log in to Voice Messaging.

2 : Press to change your Password.

3 : Enter the new Password, then press .

4 : Re-enter the new Password, then press .

Call Answer Mode determines whether or not the system allows callers to leave a message after listening to your Personal Greeting.

When your mailbox is in Record Mode, callers can leave a message; when it is in Answer-Only Mode, they cannot. Auto-Copy Mode

(Release 6.0 or later) allows you to designate that a copy of all messages left in your mailbox also be left in another mailbox. The caller leaving the message is not aware of this unless you explain it in your Personal Greeting. Private messages are not copied to the other mailbox.

1 : Log in to Voice Messaging.

2 : Press to change Call Answer Mode.

3 : Choose an option:

Press for Answer-Only Mode.

Press for Auto-Copy Mode. Then do one of the following:

Enter destination extension, then press .

If mailbox is already in Auto-Copy Mode, do one of the following:

Press to keep current destination.

To change current destination, enter new destination

extension, then press .

The Call Answer Mode of the destination mailbox must be set to

Record Mode in order for Auto-Copy to work.