Using Outcalling. Avaya 518-100-701

Using Outcalling

If you turn on Outcalling, PARTNER Messaging calls the numbers which you have programmed to signal that a new message has arrived in your mailbox. You can have Outcalling for all messages or just Priority messages.

HINT:

If you choose Outcalling for Priority messages only, give your callers instructions on how to leave a Priority message.

Check with your System Manager to see if your mailbox has been assigned Outcalling privileges.

Outcalling continues until one of the following happens:

During the Outcalling message call, you press to

cancel Outcalling until a new message arrives for you.

You log in to your mailbox and listen to the message.

The interval specified in your Outcalling Schedule expires.

PARTNER Messaging has called all numbers in your Outcalling

List the number of times specified by the Cycles option.

1 : Log in to Voice Messaging.

2 : Press to select Outcalling.

3 : Press then choose an option:

Press to turn Outcalling On for all messages.

Press to turn Outcalling On for Priority messages only.

Press to turn Outcalling Off.

Press to return to the Outcalling menu.

1 : Log in to Voice Messaging.

3 : Press to change your list of Outcalling Numbers.

4 : Choose the entry number [1–5].

If an Outcalling Number is programmed, you hear the Outcalling entry information. If an Outcalling Number is not programmed, you hear, "Entry number x is not used." continued...

Using Outcalling

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5 : Choose an option:

Press to change or add an Outcalling Number.

(Go to Step 6.)

Press to delete the Outcalling Number.

Press to keep the Outcalling Number and return to

the Outcalling menu.

6 : Choose an option:

Press to enter a telephone Outcalling Number.

Press to enter a pager Outcalling Number.

Press to return to the Outcalling menu without

making a change.

7 : Enter the Outcalling Number and wait 5 seconds for

the system confirmation.

See Guidelines for Setting Outcalling Numbers for further details and examples of how to set your Outcalling Numbers.

8 : Choose an option:

When prompted, press if you are finished entering the number. Listen to the Outcalling entry information and go to Step 9 .

Press to enter more digits, then repeat Step 7.

9 : Choose an option:

Press to confirm your entry.

Press to cancel your entry.

Return to Step 4 to program more Outcalling Numbers.

You may enter any combination of up to 60 digits including – , (for a 1.5-second pause), and in an

Outcalling Number. The Outcalling Number can consist of:

to access an outside line (this is required to reach

an external number).

The telephone number and/or paging system numbers

(including area codes, if necessary).

Your paging system Personal Identification Number (PIN),

if any.

A Callback Number, if Outcalling to a pager.

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Using Outcalling

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EXAMPLE:

Your Outcalling Number is a paging system. To place the call, the Voice Messaging system must access an outside line, dial the number, wait several seconds for the paging system to answer, enter your PIN followed by , and a

Callback Number followed by .

The Outcalling Number you would enter is:

To enter this Outcalling Number, you must dial:

(where represents a pause) to allow the Voice

Messaging system time to access an outside line.

to reach your paging system.

to allow several seconds for the paging

system to answer.

followed by as your PIN.

followed by as your Callback Number.

1 : Log in to Voice Messaging.

2 : Press to select Outcalling.

3 : Press to review your Outcalling Numbers.

The system announces your list of Outcalling Numbers.

Your Outcalling Cycles setting determines the number of times the system will call your list of Outcalling Numbers. The default setting is 3 times. It is suggested that you use at least 2 cycles.

1 : Log in to Voice Messaging.

2 : Press to select Outcalling.

3 : Press to change the number of your Outcalling

Cycles.

4 : Choose an option:

Enter the number of times [1–9] your Outcalling List

should be called, then press .

Press to keep the current setting and return to the

Outcalling menu.

Using Outcalling

Your Outcalling Interval is the minimum amount of time

(in minutes) the system will wait before calling the next number in your Outcalling List. The system default is 15 minutes.

1 : Log in to Voice Messaging.

2 : Press to select Outcalling.

3 : Press to change the Outcalling Interval.

4 : Choose an option:

Enter the number of minutes [5–99] for the Outcalling

Interval, then press .

Press to keep the current setting and return to

the Outcalling menu.

You can set the time period during which the system will perform Outcalling for your mailbox. The default schedule is set to perform Outcalling 24 hours a day.

1 : Log in to Voice Messaging.

2 : Press to select Outcalling.

3 : Press to change the Outcalling Schedule.

4 : Choose an option:

Press to change starting time and/or ending time.

Press to keep the current schedule and return to

the Outcalling menu.

5 : Enter the starting time in 24-hour format in the

form hhmm (hh=hour, mm=minute), or to keep

the current starting time, press .

6 : Enter the ending time in 24-hour format in the

form hhmm, or to keep the current ending time,

press .

7 : Choose an option:

Press to approve your new schedule and return to

the Outcalling menu.

Press to re-enter. (Return to Step 5).