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9 A PPLICATION L OGS
The Application Logs tab enables you to view what type of administration action was performed and which administrator account performed that action. This chapter describes the Application Logs menu, and the type of information recorded, it includes the following topics:
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Procedures for Viewing & Managing Applications Logs
Application Logs
Information
NetDelivery stores basic information that records some administrative actions taken using a NetDelivery Administrator account. The type of information recorded includes the following:
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Information on the creation, updating, and deletion of recipients
Information on the creation, updating, and deletion of aliases (only for Aliases tab)
Information on the creation, updating, and deletion of Distribution Wizard printers (if the Distribution Wizard is installed)
Changes made to processing queues
Which administrator account was used to take one of the recorded actions
When a report was viewed
Which administrator account viewed a report
A summary entry is provided for each recorded action, based on the tab selected to perform that action. The syntax used for the summary varies for different types of actions, but generally conforms to the following format:
Tab Used: [database action performed] some text of what was
changed [which item was changed]
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The summary entry provides information based on the tab selected to perform that action. For example if you used the Recipient Aliases tab to add an alias to a recipient mnemonic, the summary entry is similar to the following:
Recipient Mnemonic: [DrDoe] was updated
If you used the Aliases tab to add an alias to a recipient mnemonic, the summary entry is similar to the following:
Alias added: |Alias|[John Doe, M. D.] for Recipient Mnemonic:
[DrDoe]
Application Logs
Menu
On the main NetDelivery Administrator menu click the Application Logs tab to access the record of administrator actions.
Figure 9-1 Application Logs Menu
The Application Logs menu is divided into the following major sections:
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•
• Functions that enable you to search for and display the log entries
A listing of the log entries and properties associated with each entry
Functions for viewing entries
Database Selection and Display
Functions
The selection and display section provides functionality for displaying the log entries. The following table lists and describes the elements in this section of the
Application Logs menu.
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Table 9-1 Application Logs Menu, Selection and Display Features
Element
Username
Full Name
From Date
To Date
From Time
To Time
Ascending
Order
Description
Enter a character string into this text entry box that matches characters in the user name for an administrator account. The system does a partial lookup, starting at the left character and ending at the right character, looking for user names that match the characters as entered. Only those user names that match the characters in the sequence entered display. For example, if you enter
INTE
, only user names that have
The entry is not case sensitive.
INTE
in that order display.
Enter a character string into this text entry box that matches characters in the full name of an administrator account. The system does a partial lookup, starting at the left character and ending at the right character, looking for full name(s) that match the characters as entered. Only those full names that match the characters in the sequence entered display. For example, if you enter ric
, only administrator accounts whose full name begin with ric display. The entry is not case sensitive.
Enter the date from which you want to start viewing log entries. Click the down arrow to display the date chooser, or enter a date into the text field. The date entered is the starting date used to display the entries after clicking Load Search Filter.
Determines the date to which you want to view log entries. Press the down arrow to display the date chooser, or enter a date into the text field. The date entered is the ending date used to display entries after clicking Load Search Filter.
Clearing the check box disables To Date, and tells the program to search up until the current date.
Determines the time from which you want to start viewing log entries. Highlight the hour/minute/second and click the scroll arrows to select a time, or enter a time into the text field. The time entered is the starting time used to display the entries after clicking Load
Search Filter.
Clearing the check box disables From Time and tells the program to search, starting from midnight of the date entered into From
Date.
Determines the time to which you want to view log entries. Highlight the hour/minute/second and click the scroll arrows to select a time, or enter a time into the text field. The time entered is the ending time used to display the entries, after clicking Load Search Filter.
Clearing the check box disables To Time and tells the program to end the search with the current time.
Reorders the list of entries based on the entries in the Log Index column.
Select this option button and then click Load Search Filter to re-order the list of recipients.
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Table 9-1 Application Logs Menu, Selection and Display Features (continued)
Element
Descending
Order
Description
Reorders the list of entries based on the entries in the Log Index column.
Select this option button and then click Load Search Filter to re-order the list of recipients.
Load Today’s Clicking this button displays the current day’s entries; only the entries that have been made on the current date and up to the current time display.
Load Search
Filter
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The From Date and To Date fields change to the current date.
The From Time field changes to 00:00:00
The To Time field changes to the current time
Any entries made in the Username and Full Name fields are removed.
Redisplays the list of entries based on the specified:
• Username
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Full name
The date and time parameters
The parameters selected in the List Row by area
List of Log Entries When you click on the Application Logs tab, the list of log entries for the current day display, one row for each entry. Each entry in this table is identified by a unique index number and a variety of properties associated with that entry. Using the display parameters and clicking Load Search Filter you can change the content of the list. In addition, each column has an arrow button enabling you to display the contents of the list based on the ascending or descending order of that particular property.
The following table describes the properties that display in the listing of administrator actions.
Table 9-2 Application Logs Menu, Listed Properties
Property
Log Index
Date
Time
Username
Full Name
Summary
Description
A unique identifier assigned to each entry in the database.
NetDelivery uses this number to track the entry.
The date on which the action was taken.
The time at which the action was taken.
The username of the administrator account that took the action.
The full name associated with the administrator account that took the action.
A summary of what action was taken.
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Application Logs
Management
Functions
Below the listing of actions is a set of buttons that enable you to view the entries.
The following table lists and describes these buttons.
Table 9-3 Application Logs Menu, Viewing and Manipulation Functions
Element
Total Entries
Found
<<
>>
View Entry
Description
Displays the total number of log entries. This number changes depending on the specified display criteria.
Moves backward, page-by-page, through the list of entries until the first entry displays.
Moves forward, page-by-page, through the list of entries until the last entry displays.
Shows all entries on a single page. A scroll bar displays to the right.
Click << or >> to re-display the list of recipients in a page-by-page format.
Displays, in a property sheet, the properties associated with the highlighted entry.
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P ROCEDURES FOR V IEWING & M ANAGING
A PPLICATIONS L OGS
Whenever an administrator takes an action, NetDelivery records that information.
The Application Logs tab enables you to view what type of administration action was performed and which administrator account performed that action. The procedures described here include the following:
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These procedures assume that you have logged in to NetDelivery Administrator using an account that has the appropriate permissions, that is, you can access the
Application Logs tab.
For information about logging in to NetDelivery Administrator, see "Accessing
Chapter 1 , "Overview of NetDelivery" . If the account that you are
using does not have the necessary permissions to view and manage application logs, see the person in your organization responsible for NetDelivery.
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Locating a Log Entry
Locating a Log
Entry
To locate an entry in the Application Logs, perform the following steps.
Step Action
1. Click the Application Logs tab.
The Application Logs menu displays.
2. Locate the target entry:
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If you can easily locate the target entry in the list of entries, go to Step 8.
• If you cannot easily locate the target entry in the list of entries, go to
Note: The list of entries can be re-arranged to display on one page by clicking Show All Entries. A scroll bar displays to the right.
3. Enter into the Username and/or Full Name text entry box(es) the first few characters identifying an administrator account.
The list of entries changes to show only those user names and/or full names containing character(s) that match the character(s) entered in to the text entry box.
Note: By entering characters in to both fields you can refine your search.
4. Determine if you want to filter the list of entries based on a date and time:
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• If no, go to
5. Do one or more of the following:
• Enter a starting date into the From Date combo box
• Select the To Date check box and enter an ending date into the To Date combo box
• Select the From Time check box and enter a starting time into the From
Time combo box
• Select the To Time check box and enter an ending time into the To Time combo box
6. Determine the order that you want to view the list of entries based on the ascending order or descending order of their Log Index, then do one of the following:
• Select Ascending Order
• Select Descending Order
7. Click Load Search Filter.
The list of entries changes to reflect the specified search criteria.
Note: If you want to display all of the entries for the current date, click
Load Today’s.
8. Scroll through the list of entries until you locate the target entry. (Click << and
>> to scroll backward and forward through the list of entries.)
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Step Action
9. Determine if you want to view details about the an entry.
• If yes, go to
• If no, go to
10. Highlight the target entry.
11. Click View Details.
The Application Log Entry box displays for that entry.
12. You are done with this procedure.
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