TransNav Graphical User Interface Reference

Retrieve Server

Log Files

Use this procedure to retrieve log and error files from the TransNav management server. The Force10 Technical Assistance Center uses these files to troubleshoot server problems.

Table 14 Retrieve Server Log Files

Step

1

2

3

Procedure

Ensure the server is collecting log files. See the procedure in the Software

Installation Guide, Chapter 1—“Creating the Management Servers,”

Configure Log and Error Files.

Navigate to the directory in which the server software is installed:

On a Windows workstation, go to Step 3.

On a Solaris workstation, go to Step 4.

In a Windows Explorer window, select the logs directory.

4

Figure 62 Retrieve Log Directory in Windows

Add the entire directory to a .zip file:

• Right-click the logs directory.

• Select WinZip 1 , then select Add to logs.zip.

Go to Step 5.

On a Solaris platform, in a Terminal window, navigate to the EMS directory and type:

$ tar -cf logs.tar logs/*

$ gzip logs.tar

Go to Step 5.

TransNav Management System GUI Guide, Release TN6.0.x

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