In Case of Difficulty. Motorola MD7161, E51 Series

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In Case of Difficulty

The suggestions below should solve most problems you might encounter while using your phone. If you still have difficulty after trying these suggestions, visit us on the web at www.motorola.com/cordless.

The phone doesn't work at all

•

Make sure the power cord is plugged firmly into the base unit and an electrical outlet.

•

Make sure the phone cord is plugged firmly into the base unit and the telephone wall jack.

•

Make sure the battery is properly inserted and fully charged. PLACE IN CHARGER on the display indicates that the batteries need charging.

No dial tone

•

First, try all the suggestions above.

•

If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone, contact your local telephone company.

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You get noise, static, or a weak signal when you're away from the base unit

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You may be out of range. Either move closer to the base unit, or relocate it.

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The layout of your home may be limiting the range. Try moving the base unit to another position. (See Installing the Base Unit on page 7.)

You get noise, static, or a weak signal even when you're near the base unit

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Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.

The handset does not ring when you receive a call

•

Make sure you have the ringer activated. (See Ringer Tone and Ringer Volume sections.)

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Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

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Make sure the power cord is plugged into the base unit and an electrical outlet.

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Move closer to the base unit.

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You hear other calls while using your phone

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Disconnect your base unit from the telephone jack, and plug in a different telephone. If you still hear other calls, contact your local telephone company.

Common Troubleshooting Steps for Your Cordless Phone

If the handset or base unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1.

Disconnect the power to the base.

2.

Disconnect the handset battery.

3.

Wait a few minutes.

4.

Connect power to the base unit.

5.

Re-install the battery.

6.

Wait approximately 60 seconds for the handset to re-establish its link with the base.

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