Running Diagnostic Programs. Tandberg Data MSERIES

Chapter 5

Running Diagnostic Programs

5

This chapter explains how to use the diagnostic programs that are available to all users through the

Diagnostics Menu

screen.

Note: This chapter does not describe the diagnostic programs that require a service key. Programs that require a service key are for authorized field service engineers only.

Accessing the Diagnostics Menu Screen

To access the


screen:

1 On the main screen, press

Menu

.

The GUI displays the

Menu

screen.

2 Press

Service

.


Service Menu

screen.

5

Tandberg Data M-Series User’s Guide 75

Chapter 5 Running Diagnostic Programs

Accessing the Diagnostics Menu Screen

Figure 46 Service

Menu Screen Tandberg Data

3 Press

Diag

.



screen (see

figure 47

).

Figure 47 Diagnostics

Menu Screen Tandberg Data

76 Tandberg Data M-Series User’s Guide


Running the Barcode Scanner Test


The

Barcode Scanner

test causes the bar code scanner to do a complete inventory of the library, scanning each magazine location for the presence of a valid bar code label.

To run the

Barcode Scanner

test:

1 Access the


screen (see Accessing the Diagnostics

Menu Screen

).

2 Press the

Up

and

Down

buttons to select

General

.

3 Press

Select

.


Diags: General

screen (see

figure 48

).

5

Figure 48 Diags:

General Screen Tandberg Data

4 Press the

Up

and

Down

buttons to select

Barcode Scanner

.

5 Press

Select

.


Diag: Barcode

screen, which prompts you to set

the cycle count (see figure 49 ). The rightmost number is highlighted.




Figure 49 Diag:

Barcode Screen Tandberg Data

78

6 Press the

Up

and

Down

buttons to change the highlighted number.

7 Press

Left

to move the highlight to the next number.

8

Repeat steps 6 and 7 as necessary until the desired cycle count

number is displayed.

Note: Setting the cycle count to

0000

causes the test to run continuously.

9 Press

Right

until the cursor is all the way to the right and the

Select button appears.

10 Press

Select

to set the cycle count, or press

Cancel

to return to the

Diags: General

screen without running the

Barcode Scanner

test.

The test starts and the GUI displays a

Running Diag

screen. The test stops automatically after completing the selected number of cycles.

When the test is complete, the GUI displays a screen indicating the test status.

To abort the test before it completes the selected number of cycles, press

Stop

.

11 Press

Back

to return to the

Diags: General

screen.

Tandberg Data M-Series User’s Guide


Running the Move Medium Test


The

Move Medium

test simulates the movements performed when a SCSI

Move Medium

command is received via the SCSI interface.

To run the

Move Medium

test:

1 Access the



Menu Screen on page 75).

2 Press the

Up

and

Down

buttons to select

General

.

3 Press

Select

.


Diags: General

screen (see

figure 48

).

4 Press the

Up

or

Down

buttons to select

Move Medium

.

5 Press

Select

.


Move Cartridge FROM

screen (see figure 50 ). A

flashing arrow indicates the currently selected source element.

5

Figure 50 Sample

Move Cartridge FROM

Screen

Tandberg Data

6 Press the

Level

button to select the level when the desired source element is located.

7 Press the

Up

and

Down

buttons to select the source element of the cartridge.




8 When the flashing arrow is next to the desired source element, press

Select

.


Move Cartridge TO

screen (see

figure 51

). A flashing arrow indicates the currently selected destination element.

Figure 51 Move

Cartridge TO Screen Tandberg Data

9 Press the

Level

button to select the level where the desired destination element is located.

10 Press the

Up

and

Down

buttons to select the destination element for the cartridge.

11 When the flashing arrow is next to the desired destination element, press

Select

.


Confirm Move Cartridge

screen (see

figure 52 ).


Figure 52 Sample

Confirm Move

Cartridge Screen

Tandberg Data



12 Verify that the GUI displays the correct source and destination elements, then press

Confirm

.


Diag: Move Medium

screen, which prompts you

to set the cycle count (see figure 53 ). The rightmost number is

highlighted.

Figure 53 Diag: Move

Medium Screen Tandberg Data



Running the Move Location Test

13 Press the

Up

and

Down


14 Press

Left


15

Repeat steps 13

and

14 as necessary until the desired cycle count



0000


16 Press

Right



17 Press

Select


Cancel

to return to the

Diags: General


Move Medium

test.


Running Diag




Stop

.

18 Press

Back

.

The GUI displays the cycle count screen.

19 Press

Cancel

, then

Back

to return to the

Diags: General

screen.


The

Move Location

test is similar to the

Move Medium

test, except that no cartridges are actually moved.

When the

Move Location

test is cycled once, the robotic hand is moved from its current location to the destination location.

When the

Move Location

test is cycled more than once, the robotic hand is repeatedly moved between the destination location and a home location, and will return to the home location at the end of the selected number of

5



Running the Move Location Test test cycles. The home location depends on whether the destination is a tape drive or a magazine slot:

• If the destination is a tape drive, the home location is slot 1 of the level 1 left magazine.

• If the destination is a magazine slot, the home location is the first installed tape drive.

To run the

Move Location

test:

1 Access the




2 Press the

Up

and

Down

buttons to select

General

.

3 Press

Select

.


Diags: General

screen (see figure 48 on page 77).

4 Press the

Up

or

Down

buttons to select

Move Location

.

5 Press

Select

.


Diag: Move-Location

screen (see figure 54 ).

Figure 54 Diag:

Move-Location Screen

Tandberg Data

6 Press the

Up

and

Down

buttons to select the destination for the robotic hand.

7 Press

Select

.





Diag: Move Location

screen, which prompts you

to set the cycle count (see figure 55 ). The rightmost number is

highlighted.

Figure 55 Diag: Move

Location Screen Tandberg Data

84

8 Press the

Up

and

Down


9 Press

Left


10

Repeat steps 8 and 9 as necessary until the desired cycle count



0000


11 Press

Right



12 Press

Select


Cancel

to return to the

Diags: General


Move Location

test.


Running Diag




Stop

.

Tandberg Data M-Series User’s Guide


Running the Display Test

13 Press

Back

.

The GUI displays the cycle count screen.

14 Press

Cancel

, then

Back

to return to the

Diags: General

screen.


The

Display Test

allows you to verify that the GUI has no missing pixels and that the two status indicators on the library front panel work correctly.

To run the

Display Test

:

1

Access the Diagnostics Menu screen (see Accessing the Diagnostics


2 Press the

Up

and

Down

buttons to select

General

.

3 Press

Select

.


Diags: General

screen (see figure 48 on page 77).

4 Press the

Up

and

Down

buttons to select

Display Test

.

5 Press

Select

.

The test starts. The GUI goes dark momentarily, and both of the status indicators flash. This test lasts approximately three seconds.

5





Running Diagnostic Programs. Tandberg Data MSERIES

Running Diagnostic Programs

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Running Diagnostic Programs. Tandberg Data MSERIES