Getting Information About Your SF51. Intermec SF51

Chapter 3 — Troubleshooting and Maintaining the SF51

Troubleshooting the SF51

If you have problems using the SF51, use this chapter to find a possible solution.

Getting Information About Your SF51

You can use Configuration Modes and Utilities commands to get the following product information about your SF51:

• Product version

• Sub-system versions

• Bluetooth address of your SF51

These commands can also be useful if you need to call Intermec

Product Support.

To get the product version, sub-system versions, or Bluetooth address

1

If necessary, install the USB Bluetooth adapter (P/N 074892) and create a Bluetooth connection between your SF51 and your PC. For help, see the USB Bluetooth Adapter Instructions

(P/N 074479) that ship with the adapter.

2

Run an application that can accept bar code information from the SF51, such as HyperTerminal.

3

Scan one of these bar codes:

Get Product Version Get Sub-System Versions

\60\0F\37\20

Get SF51 Bluetooth Device Address

\60\0F\37\24

\60\0F\37\23

Tip: Depending on your screen resolution, you may be able to scan bar codes displayed on your computer screen.

24 SF51 Cordless Scanner User’s Guide