- Computers & electronics
- Data storage
- Data storage devices
- NAS & storage servers
- Thecus
- N299
- User's manual
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Safety Warnings
For your safety, please read and follow the following safety warnings:
Read this manual thoroughly before attempting to set up your N299.
Your N299 is a complicated electronic device. DO NOT attempt to repair it under any circumstances. In the case of malfunction, turn off the power immediately and have it repaired at a qualified service center. Contact your vendor for details.
DO NOT allow anything to rest on the power cord and DO NOT place the power cord in an area where it can be stepped on. Carefully place connecting cables to avoid stepping or tripping on them.
Your N299 can operate normally under temperatures between 5°C and
40°C, with relative humidity of 0% – 80%. Using the N299 under extreme environmental conditions could damage the unit.
Ensure that the N299 is provided with the correct supply voltage (AC 100V
~ 240V, 50/60 Hz). Plugging the N299 to an incorrect power source could damage the unit.
Do NOT expose the N299 to dampness, dust, or corrosive liquids.
Do NOT place the N299 on any uneven surfaces.
DO NOT place the N299 in direct sunlight or expose it to other heat sources.
DO NOT use chemicals or aerosols to clean the N299. Unplug the power cord and all connected cables before cleaning.
DO NOT place any objects on the N299 or obstruct its ventilation slots to avoid overheating the unit.
Keep packaging out of the reach of children.
If disposing of the device, please follow your local regulations for the safe disposal of electronic products to protect the environment.
3
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Table of contents
- 2 Copyright and Trademark Notice
- 2 About This Manual
- 2 Limited Warranty
- 3 Safety Warnings
- 4 Table of Contents
- 8 Chapter 1: Introduction
- 8 Overview
- 8 Product Highlights
- 8 File Server
- 8 Media Server
- 8 FTP Server
- 8 iTunes® Server
- 8 Photo Gallery
- 9 Backup Server
- 9 Download Manager
- 9 Printer Server
- 9 IP Cam Surveillence Server
- 9 Package Contents
- 10 Front Panel
- 11 Rear Panel
- 12 Chapter 2: Getting Started
- 12 Overview
- 12 Before You Begin
- 12 Hard Disk Installation
- 13 Cable Connections
- 13 Installation Wizard
- 17 First Time Setup
- 17 Step 1: Initial Login
- 17 Step 2: System Check and Configuration
- 17 Step 3: Configure Network Settings
- 18 Step 4: Select RAID Level
- 18 Step 5: Create Local Users and Groups
- 19 Step 6: Create Folders and Set Up ACLs
- 19 Step 7: Start Services
- 20 Overview
- 20 Web Administration Interface
- 20 Menu Bar
- 21 Language Selection
- 21 Language Package Upload and Management
- 22 Status Menu
- 22 Product Information
- 22 System Status
- 23 System Information
- 23 Printer Status
- 24 Storage Management
- 24 Disk Information
- 24 RAID Information
- 25 RAID Configuration
- 25 RAID Level
- 25 Disk Settings
- 26 Creating a RAID
- 26 Deleting a RAID
- 26 Folder Management
- 27 Adding Folders
- 27 Editing Folders
- 27 Deleting Folders
- 28 Folder Access Control List (ACL)
- 28 Service Folders
- 29 Network Management
- 29 WAN Configuration
- 30 LAN Configuration
- 30 DDNS Configuration
- 31 WLAN Configuration
- 32 Web Services Configuration
- 32 Windows Network Configuration (SMB/CIFS)
- 33 Apple Network Setup
- 33 NFS Setup
- 34 User and Group Management
- 34 Local User Configuration
- 34 Adding Users
- 35 Modifying Users
- 35 Deleting Users
- 35 Local Groups Configuration
- 36 Adding Groups
- 36 Modifying Groups
- 36 Deleting Groups
- 37 System Management
- 37 System Notifications
- 37 System Logs
- 38 Time and Date Settings
- 38 System Configuration Backup and Restore
- 39 Reset to Factory Default Settings
- 39 Upgrading System Firmware
- 40 Change Administrator Password
- 40 Reboot and Shutdown System
- 40 Logout
- 41 Chapter 4: Additional Feature Setup
- 41 Overview
- 41 FTP Server
- 42 iTunes® Server
- 42 Media Server
- 43 Adding Media Share Folders
- 43 Connecting DMAs to the Media Server
- 44 Download Manager
- 44 Adding an HTTP Task
- 46 Adding an FTP Task
- 49 Adding a BT Task
- 52 Deleting Tasks
- 52 Scheduling Downloads
- 53 Printer Server
- 53 Windows XP SP2
- 54 Windows Vista
- 56 IP Cam Surveillance
- 57 IP Cam Configuration
- 57 Step 1: Connect the IP Cam to the N299
- 58 Step 2: Designate a Capture Schedule
- 60 Step 3: Browse Captured Images
- 61 Chapter 5: Using the N299
- 61 Overview
- 61 Login Page
- 61 Using WebDisk
- 62 Using iTunes® Server
- 62 Adding Music Files
- 62 Playing Music Files
- 63 Using Photo Gallery
- 63 Managing Albums and Photos
- 63 Creating Albums
- 63 Password Protecting Albums
- 64 Uploading Pictures to Albums
- 64 Windows XP Publishing Wizard
- 69 EXIF Information
- 69 Slide Shows
- 70 File Backup
- 70 Nsync
- 71 Adding an Nsync Task
- 71 Modifiying an Nsync Task
- 71 Deleting an Nsync Task
- 72 Setting Up an Nsync Target on an Nsync Device
- 72 Setting Up an Nsync Target on Another Device
- 72 Designating N299 as an Nsync Target
- 73 Thecus Backup Utility
- 74 Windows XP Data Backup
- 75 Apple OS X Backup Utilities
- 75 One-Button USB Copy
- 76 Chapter 6: Tips and Tricks
- 76 Mapping a Client PC to the N299
- 76 Windows
- 77 Apple OS X
- 78 USB Storage Expansion
- 78 Replacing Damaged Hard Drives
- 78 Hard Drive Damage
- 79 Replacing a Hard Drive
- 79 RAID Auto-Rebuild
- 79 Remote Administration
- 79 Part I - Setup a DynDNS Account
- 80 Part II - Enable DDNS on the Router
- 80 Part III - Setting up Virtual Servers (HTTPS)
- 80 Firewall Software Configuration
- 81 Chapter 7: Troubleshooting Guide
- 81 N299 Won't Turn On
- 81 Resetting NAS IP Address and Admin Password
- 81 Forgot My Network IP Address
- 81 Can't Access N299 from the LAN
- 81 Can't Map a Network Drive in Windows XP
- 82 N299 Chassis Feels Hot
- 82 Can’t Find Printer Server / Media Server / Download Manager
- 82 Restoring Factory Defaults
- 82 Problems with Time and Date Settings
- 83 Simple Problem Diagnosis Procedure
- 84 Appendix A: Product Specifications
- 84 Hardware Specifications
- 84 Software Specifications
- 86 Appendix B: Customer Support
- 87 Appendix C: RAID Basics
- 87 Overview
- 87 Benefits
- 87 Improved Performance
- 87 Data Security
- 87 RAID Levels
- 87 RAID 0
- 88 RAID 1
- 88 JBOD
- 88 Stripe Size
- 88 Disk Usage
- 89 Overview
- 89 Source Code Availability
- 90 CGIC License Terms
- 90 GNU General Public License