ASSISTANCE OR SERVICE. KitchenAid KBLA22ERSS, KBRS22ETWH - ARCHITECT II 21.9 cu. Ft. Bottom-Freezer R, KBRS19KTSS - 18.5 cu. ft. Bottom-Freezer, KBLS19KTSS - 18.5 cu. ft. Bottom-Freezer, Bottom Mount Refrigerator, KBRS20ETWH, KBLS22KTSS, KBRS20ETWH - 19.9 Bottom-Freezer Refrigerator, KBLS22KTSS - 21.9 Bottom-Freezer Refrigerator, KBRS22ETSS
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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you only use factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new KitchenAid
® appliance.
To locate factory specified parts in your area, call us or your nearest designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
■
■
■
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow
Pages.
For Further Assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer Interaction Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
■
■
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Accessories
To order accessories, call 1-800-442-9991 and ask for the appropriate part number listed below or contact your authorized
KitchenAid dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner & Polish
Order Part #4396920
Replacement Water Filter:
Order Part #4396395
WATER FILTER
CERTIFICATIONS
26
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Table of contents
- 3 REFRIGERATOR SAFETY
- 4 INSTALLATION INSTRUCTIONS
- 4 Unpack the Refrigerator
- 4 Location Requirements
- 5 Electrical Requirements
- 5 Water Supply Requirements
- 5 Connect the Water Supply
- 7 Base Grille
- 7 Refrigerator Door
- 9 Freezer Drawer
- 12 Adjust the Door
- 12 Water System Preparation
- 13 Factory Trim Kit (on some models)
- 14 Normal Sounds
- 15 REFRIGERATOR USE
- 15 Ensuring Proper Air Circulation
- 15 Using the Controls
- 15 Electronic Controls
- 16 Digital Controls
- 17 Water Dispenser
- 17 Water Filter Status Light
- 18 Water Filtration System
- 18 Ice Maker
- 18 REFRIGERATOR FEATURES
- 19 Refrigerator Shelves
- 19 Crisper and Crisper Cover
- 19 Crisper Humidity Control
- 19 Temperature-Controlled Drawer
- 20 Utility or Egg Bin
- 20 FREEZER FEATURES
- 20 Freezer Baskets
- 21 DOOR FEATURES
- 21 Door Retainer
- 21 Door Bins
- 21 Utility Compartment
- 21 REFRIGERATOR CARE
- 21 Cleaning
- 22 Changing the Light Bulb
- 22 Power Interruptions
- 22 Vacation and Moving Care
- 23 TROUBLESHOOTING
- 26 ASSISTANCE OR SERVICE
- 26 In the U.S.A
- 26 In Canada
- 26 Accessories
- 26 WATER FILTER CERTIFICATIONS
- 27 PRODUCT DATA SHEETS
- 28 WARRANTY
- 29 SÉCURITÉ DU RÉFRIGÉRATEUR
- 30 INSTRUCTIONS D’INSTALLATION
- 30 Déballage du réfrigérateur
- 30 Exigences d'emplacement
- 31 Spécifications électriques
- 31 Spécifications de l’alimentation en eau
- 31 Raccordement de la canalisation d'eau
- 33 Grille de la base
- 33 Porte du réfrigérateur
- 35 Tiroir du congélateur
- 38 Ajustement de la porte
- 38 Préparation du système d’eau
- 39 Ensemble décoratif de l’usine
- 40 Sons normaux
- 41 UTILISATION DU RÉFRIGÉRATEUR
- 41 Pour s’assurer d’une circulation d’air appropriée
- 41 Utilisation des commandes
- 41 Commandes électroniques
- 42 Commandes numériques
- 44 Distributeur d’eau
- 44 Témoin lumineux de l'état du filtre à eau
- 44 Système de filtration d’eau
- 45 Machine à glaçons
- 45 CARACTÉRISTIQUES DU RÉFRIGÉRATEUR
- 45 Tablettes du réfrigérateur
- 46 Bac à légumes et couvercle
- 46 Réglage de l’humidité dans le bac à légumes
- 46 Tiroir à température contrôlée
- 47 Casier utilitaire ou oeufrier
- 47 CARACTÉRISTIQUES DU CONGÉLATEUR
- 47 Paniers de congélateur
- 48 CARACTÉRISTIQUES DE LA PORTE
- 48 Dispositif de retenue de la porte
- 48 Balconnets dans la porte
- 48 Compartiment utilitaire
- 48 ENTRETIEN DU RÉFRIGÉRATEUR
- 48 Nettoyage
- 49 Remplacement de l’ampoule d’éclairage
- 49 Pannes de courant
- 50 Entretien avant les vacances ou lors d’un déménagement
- 50 DÉPANNAGE
- 53 ASSISTANCE OU SERVICE
- 53 Accessoires
- 54 FEUILLES DE DONNÉES SUR LE PRODUIT
- 55 GARANTIE