WDB 030-AU-en

Problem solving guide

An unsatisfactory wash result

Problem

Liquid detergent does not give the required result.

Possible cause and remedy

Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.

 Use a general purpose powder detergent containing a bleaching agent.

 Use the appropriate capsule or add stain removers to the  compartment.

 Never put stain removers and liquid detergent together in the dispenser drawer.

Grey, greasy particles cling to washed laundry.

Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry.

 Use more detergent or liquid detergent.

 Before washing the next load, run a Cottons 60°C programme with powder detergent but without a load.

White residues which look like powder detergent are seen on dark textiles after washing.

The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry.

 Try and brush off the residues with a soft brush once the laundry is dry.

 Wash dark textiles using a detergent which does not contain zeolites. Liquid detergents usually do not contain zeolites.

 Use the Dark garments/Denim programme.

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