The OpenCom 130/150 is a communications system for integrated voice and data communication. The outstanding feature of this communications system is its modular structure:

■ Even with the smallest

OpenCom 130 version, it is possible to use all the most important communications applications. The basic module enables telephony with system telephones, ISDN telephones and analogue terminals, Internet / intranet data communication,

CTI applications, sub-system operation and system configuration using a standard Web browser.

■ OpenCom 150 is a system that can be tailored exactly to your communications requirements.

Initially, the main module doesn’t carry any telephony interfaces. They can be added by means of additional interface cards. Unlike the OpenCom 130, the main module of the

OpenCom 150 is not divided into basic and add-on modules.

■ The basic module of the

OpenCom 130 or the main module of the OpenCom 150 resp. can be expanded for doorstation equipment and in order to connect a serial port.

■ You can use an additional insertable memory card (Compact-

Flash) to operate further program packages, viz. the

OpenVoice and OpenAttendant digital voice memory and voice information systems.

■ The add-on module of the

OpenCom 130 provides three slots, the main module of the

OpenCom 150 provides five slots for further interface cards. Using different combinations of interface cards, the configuration of the OpenCom 130/150 can be tailored exactly to your communications requirements. The need for additional U pn

ports supporting DECT, further S

0 ports or more a/b ports can be met using one or more interface cards without changing the system.

■ A special interface card enables connecting analogue exchange lines. Additional information can be found in the user manual

“M100-AT4 Interface Card”.

■ Another special interface card provides an internal U-R2 compatible DSL modem. Additional information can be found in the user manual “M100-ADSL Interface DSL Modem”.

Features 5

Using the add-on module, the

OpenCom 130 can be cascaded with a second communications system of the OpenCom series. An Ethernet switch on the add-on module further enables applications featuring media convergence, such as the operation of a VoIP port available in the future.

It is possible to cascade two

OpenCom 150 units. Two ports of the Ethernet switch residing on the main module can be used externally.

Two other ports are available for internal use with interface cards.

Telephony

The OpenCom 130/150 communications system is designed to be connected to an ISDN basic access using the DSS1 protocol. System access

(point-to-point) and multi-terminal access (point-to-multipoint) are both supported. The two forms of access can be configured in parallel.

For this purpose

■ the OpenCom 130 basic module includes two S

ports (one external one and one that can be switched between internal/external),

■ the OpenCom 130 add-on module with additional interface cards provides up to eight further S

0 ports (switchable between internal/external). An overview of the available cards

can be found under Interface

Cards starting on page 29.

■ the OpenCom 150 with interface cards providing up to 12 S

ports

(switchable between internal/ external). An overview of all possible interface card combinations can be found under

OpenCom 150 (5 Slots) starting on page 32.

The firmware of the OpenCom 130/

150 is designed for configuring up to

300 users.

You can connect the following devices to the OpenCom 130/150:

■ Euro-ISDN terminals,

■ DeTeWe system telephones,

■ ISDN telephones (on the U pn port), e.g. the OpenPhone 52,

■ DeTeWe RFP 21 base stations,

■ DECT handsets (on the U pn

port of an interface card in an RFP 21 base station),

■ analogue terminals.

An S

port can be used by Euro-ISDN terminals working in accordance with DSS1. A U pn

port is suitable for the OpenPhone range of DeTeWe system telephones. RFP 21 base stations can also be connected to the

DECT-enabled U pn

ports on add-on

Features

cards. An analogue port is used by standard analogue devices.

If the CNIP (calling name identification presentation) feature is supported by your network provider, the latter will show you the name of callers in addition to their number for each incoming trunk call. The

OpenCom 130/150 supports the display of the name on system telephones. However, if you have created an entry in the telephone book of the OpenCom 130/150 under the number of the caller, this will be displayed instead.

The OpenCom 130/150 can be integrated into an existing network

(LAN) and be used by all workstations as an Internet access router and mail client.

Configuration and programming of the OpenCom 130/150 is performed by means of a special Web browser

(known as the “Web console”), which can be run on a connected PC.

The OpenCom 130/150 can also be configured at the customer service centre and maintained by means of remote configuration.

A PC can be connected via a COM port with a retrofitted V.24 interface card for the purpose of configuring the system or transferring connection data.

To connect the OpenCom 130/150 with the existing company hardware, two actor ports (output) and three sensor ports (input) can be provided by retrofitting a doorstation interface card. An extended doorstation interface card, carrying double the number of interfaces, is available for the OpenCom 150.

These can be used to operate a door opener and a doorbell via the system, for example (this requires additional equipment).

The OpenCom 130/150 allows you to use CTI (computer telephony integration) applications made by other manufacturers. This requires installation of a TAPI driver (supplied on the system CD-ROM) on a Windows

PC. The OpenCom 130/150 also has an integrated dialling wizard, the

OpenCTI 50, with which users can call up and use telephone functions on PCs without first having to install a special TAPI driver.

The OpenCom 130/150 complies with the regulations for telecommunications equipment. The DSS1 protocol is implemented.

Packet data in the D channel

Some business applications, for instance POS terminals, cash registers or creditcard terminals, require a permanent data connection over the

X.25 packet data network. Packet data transfer through the ISDN D channel (according to X.31 via SAPI

16) can also be established between

Features 7

8 several S

interfaces of the

OpenCom 130/150. Simultaneous connections are distinguished by means of a TEI (Terminal Endpoint

Identifier).

X.31 packet data can be forwarded between two S

interfaces (for instance an internal and external S

interface). Equally, data can be forwarded (“routed”) over permanent

QSIG lines. Data can also be routed over an S

interface.

The routing table for X.31 packet data is set in the Configurator under

PBX Configuration: X.31. Additional information can be found in the Configurator online help files.

Internet Access

It is possible to connect individual

PCs to the OpenCom 130/150 via the internal S

ports, or to connect an entire LAN to the OpenCom 130/150 via the Ethernet port. These PCs can access the Internet via the

OpenCom 130/150. For this purpose, several call-by-call providers are preset on the OpenCom 130/150

(only national setting “Germany”). If

Internet access is already available from an Internet service provider, this can be configured in the

OpenCom 130/150. If the client network is not IP-capable, the

OpenCom 130/150 can administer the IP configuration necessary for Internet access. The OpenCom 130/

150 has an integrated DHCP server and a DNS server, which in this case take over IP address administration and name resolution for the client

PCs.

The OpenCom 130/150 enables Internet access for all connected PCs by means of a common IP address.

Only this is externally visible. The local IP addresses of the client PCs are translated to the IP address of the

OpenCom 130/150 by network address translation (NAT). In this way the client PCs in the LAN cannot be reached directly from the Internet.

This protects them from direct external attack. The LAN is additionally protected by the OpenCom 130/150 filter lists, which can be customised individually (firewall function).

Note: We recommend you to read

through the explanations under Useful Information on Internet Access starting on page 85.

DECT Data Communication

A USB DECT Box or the

OpenPhone 25 DECT terminals enable PCs that are not connected to the

OpenCom 130/150 via the internal

ports or the Ethernet interface to access the Internet. These PCs can make full use of all the Internet and e-mail features of the

OpenCom 130/150.

Data is transmitted via the internal data interface of the OpenPhone 25, which must be connected to the serial port of the PC by means of the supplied adapter. The Internet can

Features

then be accessed directly via the remote data transfer (i.e. dial-up) network. The OpenPhone 25 sets up a data connection with the

OpenCom 130/150 via the DECT air interface. The remainder of the connection set-up is either direct - through an ISDN B-channel - or indirect - through the internal RAS access of the OpenCom 130/150. Indirect RAS access is preferable. This uses the routing function of the

OpenCom 130/150 and thus also the security features of the shared Internet access.

Using the USB DECT Box obtainable as an add-on, it is possible for a PC to establish a wireless (DECT) ISDN data connection. This USB DECT Box is connected to the PC via the USB port.

For detailed information on the installation of the required driver software and the various types of con-

figuration, refer to USB DECT Box on

the OpenCom 130/150 starting on page 125 and to the user guide for

the OpenPhone 25.

For information on configuration of the OpenPhone 25 with a data interface, please refer to the online help documentation of the

OpenCom 130/150.

E-mail

The OpenCom 130/150 has an integrated e-mail function that is able to use the POP3, APOP or IMAP4 protocols to check the Internet service provider for incoming mail. A mail account query can be configured for every member of staff

(OpenCom 130/150 user). The

OpenCom 130/150 then fetches the incoming e-mail headers (subjects) and senders from the mail server at set intervals, and forwards them to users’ system telephones.

Further Network Features

You can offer staff the possibility of dialling into the LAN by means of

RAS access.

A LAN-to-LAN link can also be implemented by ISDN. In this way two

OpenCom 130/150s can connect their LANs by dial-in on demand.

A NET-CAPI program (driver software on the system CD-ROM) allows you to use ISDN functions on those

PCs that do not possess a built-in

ISDN card.

Further Telephony Features

Installing an extra memory card allows you to operate a digital voice memory and voice information system. For more information, refer to the user guides called “OpenVoice” and “OpenAttendant”.

You can optimise your telephone communication by using the team

Features 9

10 functions and the call-queuing function.

You can also connect two

OpenCom 130/150s (or an

OpenCom 130 with an

OpenCom 105, Open 110 or an

OpenCom 120). This cascading of telecom systems is a simple way to increase the number of terminals that can be connected.

As your company’s requirements grow, the OpenCom 130/150 can be networked with other telecom systems. The OpenCom 130/150 can then operate as a sub-system or

DECT server. It is also possible to create a telecom system with several networked telecom installations.

Tip: Refer to the explanations in the glossary (supplied as a PDF file on the system CD-ROM).

Features

Factory Settings on Delivery

The following basic settings and features are active on delivery. We recommend that you configure the

OpenCom 130/150 to your individual requirements before putting it

into operation (see Configuration starting on page 58).

The factory settings apply to smallest version of the OpenCom 130/150

(which only features the basic module). If an add-on module with interface cards exists, the additional interfaces are initially unconfigured.

You must therefore first configure the slots of the add-on module to commission the interfaces.

Note: The OpenCom 150 generally requires the slots to be configured before any interface can be commissioned.

Telephony Functions

■ The S

1 port is configured as a multi-terminal connection, and the S

2 port as a system port.

■ OpenPhone 63 system telephones with the telephone numbers 30 to 32 are configured on the three U pn

ports.

■ Analogue terminals with the telephone numbers 10 to 13 are configured on the four a/b ports.

■ The OpenCom 130/150 is configured ready for operation in Germany.

■ Analogue devices: The dialling mode (pulse dialling or DTMF) is automatically detected.

■ All cord-bound terminals connected to the basic module ring when there are incoming external calls.

■ The system PIN, for example for remote-programmable call diversion, is set at “0000”.

Factory Settings on Delivery Telephony Functions 11

Authorisations

The use of functions by a terminal on the OpenCom 130/150 is regulated by means of authorisations. These authorisations are configured for user groups to which the users with their terminals are then assigned.

Two user groups are preset: “Administrators” and “Guests”. “Administrators” have access to all functions of the OpenCom 130/150 and unrestricted configuration rights. Users in the “Guests” group cannot configure the OpenCom 130/150, are not able to make external calls, and have only restricted use of the terminal functions of the OpenCom 130/150.

Note: When the OpenCom 130/

150 is commissioned, all connected terminals are initially in the “Administrators” group until a user logs on to the Web console. Subsequently, all terminals are automatically in the

“Guests” group (see also the chapter

entitled Configuring the

OpenCom 130/150 starting on page 67). For more details on the con-

figuration of user groups, refer to the online help in the chapter entitled

“User Manager”.

The following terminal functions are factory preset to the “Administrators” group:

■ External line access: international numbers can be dialled from all configured telephones.

External lines must be seized by entering a prefixed code.

■ Least cost routing is not active.

As soon as LCR is configured, users can make calls via individually selected call-by-call providers.

■ “VIP call” is activated.

■ Announcements to system telephones are possible.

■ Baby calls can be set up.

■ If a call key is configured for a user on more than one terminal, he can program this key for more than one outgoing call, i.e. he can use his various terminals to make parallel calls from this telephone number.

■ “Pick-up” and “selective pickup” of calls from other telephones are activated. Pick-up protection is deactivated.

■ “Call seizure” is deactivated.

■ The “completion-of-calls to busy subscribers” feature can be activated.

■ If more than one terminal is configured for a user under the same number, he can suppress

12 Authorisations Factory Settings on Delivery

the signalling of calls on the parallel terminals.

■ The “call queue” function is deactivated.

■ “Reaction: Connection will be disconnected” is deactivated as callers trying to reach a terminal that cannot be reached or is busy will hear a busy signal.

■ Call forwarding to internal or external numbers can be activated.

Call forwarding on no reply is executed after 20 seconds. Doorway calls can be forwarded.

■ It is possible to transfer an external call to an external subscriber.

■ Three-party conferences can be set up.

■ Call protection, call-waiting protection and intercom protection are deactivated.

■ The transmission of one’s own phone number (MSN or system access number) to the display of the external party’s terminal is activated, but can be hidden.

■ The telephone lock can be activated. The terminal PIN is

“0000”.

■ Interception of malicious callers is possible if this feature has been ordered from the network operator.

■ Speed dialling is possible if this has been configured in the

OpenCom 130/150 central telephone book.

■ The black- and whitelists are not preconfigured and thus not active. If these lists are configured, they can be activated for the user groups. A special list with emergency telephone numbers is preset and activated.

■ The door opener can be activated from all terminals. Doorway calls can be forwarded.

■ Keypad dialling can be used.

■ Call diversion for SMS calls in the wired network is not activated.

■ The evaluation of connection data by external cost-recording programs is deactivated.

■ The cost multiplier is set to

100%, i.e. the costs are not multiplied by any factor.

■ Every user can change the configuration of the OpenCom 130/

150.

■ Every user can create a personal telephone book and edit entries in the central telephone book.

Factory Settings on Delivery Authorisations 13

■ Every user can read out the charges.

■ Every user who has a workplace

PC can use the OpenCTI 50 to make calls, manage calls and messages, dial numbers from both the central and personal telephone books, and use the busy display of the OpenCTI 50.

■ The multi-company variant is not activated.

Internet Functions

Note: Settings for mail and ISP and

RAS access are only possible by acti-

vating the OpenCom 130/150 IP package in the Web console’s Config-

urator in the SYS Configuration: Li-

cences menu. Also refer to Informa- tion Regarding the Licensing of the IP

Package for the OpenCom 130/150 on page 15.

■ RAS access (with or without callback) can be set up for every

OpenCom 130/150 user. RAS access requires activation of the

RAS authorisation.

■ More than one mail account query can be set up for every user.

■ Every user with a system terminal can be informed automatically of the receipt of e-mails.

■ Users can disconnect existing Internet connections (via the

OpenCom 130/150 Web console and from a system terminal if the function has been configured on that terminal).

The following IP addresses are preset for the network configuration:

■ Host name: host

■ IP address: 192.168.99.254

■ Network mask: 255.255.255.0

The following addresses are transmitted to the client PCs in the LAN via DHCP or PPP:

■ Gateway address:

192.168.99.254

■ Domain name: domain

■ Domain name server:

192.168.99.254

■ PPP addresses: 192.168.100.0 to

192.168.100.10

14 Internet Functions Factory Settings on Delivery

■ DHCP addresses: 192.168.99.129 to 192.168.99.148

You can change the IP settings in the

Configurator. Check with the network administrator responsible for the LAN if you wish to do this.

Information Regarding the

Licensing of the IP Package for the OpenCom 130/150

In order to be able to use the IP package in your communications system, you need an activation key.

You can generate the activation key on the DeTeWe licence server

(http://lizenz.detewe.de).

The activation key is generated on the basis of the serial number of your OpenCom 130/150 and the transaction record (TAD). The licensing confirmation you received together with your IP package contains all the information you need to carry out this procedure plus your personal TAD.

To generate the activation key for the IP package of the

OpenCom 105, no TAD is required.

The serial number is all you need.

You have therefore not received a separate licence confirmation. Enter the serial number of your

OpenCom 105 in the corresponding field at http://lizenz.detewe.de.

You can read out the serial number on the Web console of the

OpenCom 130/150 in the Configura-

tor in the System info: Versions menu. Please note that the serial number is case sensitive. Leave the field for the TAD blank.

Note or print out the generated activation key.

Then release the IP package on the

Web console in the Configurator in

the SYS Configuration: Add-ons menu. Additional information can be found in the online help.

Factory Settings on Delivery Internet Functions 15

Installation

Scope of Delivery

The delivery consists of:

■ One OpenCom 130/150 communications system (OpenCom 130 in a basic version with a basic module)

■ One connection cable for the

ISDN S

port

■ One set of mounting screws and wall plugs

■ One plug-in power supply (of the TR25240-E-01A13 type) to supply the basic module

■ One OpenPhone 52 quick user guide

■ One OpenPhone 61,63,65 quick user guide

■ One OpenPhone 21, 25 quick user guide

■ One CD

The OpenCom 130 expansion set consists of:

■ One expansion module

■ One AC adapter with a connection cable to supply the expansion module with power

■ One mounting set with which to install the add-on module and the AC adapter in the

OpenCom 130 housing

■ One (short) Ethernet connection cable with which to connect the basic module to the add-on module.

16 Scope of Delivery Installation

Safety Precautions

The CE symbol on the product confirms that it meets the technical guidelines on user safety and electromagnetic compatibility valid at the time of approval.

Please note: Installation and maintenance should only be performed by specially trained personnel. Always remove the power plug and the plug-in power supply from the mains socket before connecting devices to the OpenCom 130/150 ports.

DANGER! This device contains hazardous voltages. To make the system dead, remove the power plug and the plug-in power supply from the socket.

The OpenCom 130/150 may only be plugged into mains sockets with a protective earth conductor. Mount the OpenCom 130/150 only close to easily accessible sockets.

Only use the original plug-in power supply: No. 4512699 (TR25240-E-

01A13 type) for the basic module.

The housing cover may only be opened by authorised personnel.

Unauthorised opening of the housing cover and improper repair may damage the OpenCom 130/150 and invalidate the warrantee.

CAUTION!

Static charges can damage the

OpenCom 130/150. Make sure you discharge yourself and your tools before and while installing electrical and electronic components of the OpenCom 130/150.

Only devices that deliver safety extra-low voltage (SELV) may be connected to the OpenCom 130/150.

Proper use of authorised devices meets this requirement.

Only devices meeting the technical requirements may be connected to the analogue ports. For details, refer

to the section entitled a/b Ports starting on page 37.

Use a shielded Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect the OpenCom 130/150 to a

Local Area Network (LAN).

Do not allow any fluid to penetrate the OpenCom 130/150, because this may cause electric shocks or short circuits.

Do not install the OpenCom 130/150 during a storm. Do not connect or disconnect lines during a storm.

Installation Safety Precautions 17

The OpenCom 130/150 is designed for indoor use only. Lay the cables so that they cannot be walked on or tripped over.

The connection of external devices to the sensor/actor should be performed by a qualified electrician.

Declarations of Conformity

The OpenCom 130 and

OpenCom 150 systems conform to the requirements set down in the EU directive 99/5/EC.

The Declaration of Conformity can be viewed at the DeTeWe Web site at http://www.detewe.de.

Mounting Location

The ambient temperature for operating the OpenCom 130/150 must be between +5 and +40°C. The power supply must be 230 V/50 Hz

AC. A separate fuse for the power supply is recommended.

To maintain the prescribed ambient temperature, mount the

OpenCom 130/150 in a well-ventilated location, away from direct sources of heat.

Do not position the OpenCom 130/

150

■ in front of or above heat sources such as radiators,

■ in direct sunlight,

■ behind curtains,

■ in small, unventilated, damp rooms,

■ on or near inflammable materials,

■ or near high-frequency devices such as transmitters, X-ray or similar apparatus.

Use a separate 230 V power circuit and install overvoltage protection.

18 Declarations of Conformity Installation

Wall Mounting

The OpenCom 130/150 is mounted on the wall with three screws as shown in this diagram:

To fasten the screws at points B and

C, remove the cover of the

OpenCom 130/150 and insert the screws in the holes provided for this purpose. The OpenCom 130/150 is suspended from the screw at point

A, so there must be a space of 3 mm between the screw and the wall.

184

Mounting plan

332

134

Installing an Expansion Set

The OpenCom 130 has two separate modules offering more flexibility for extending the system. With the

OpenCom 150, all functions resides on only one large module. For this reason, the installation of an expansion set is not necessary for the

OpenCom 150. You can either install the expansion module when you first assemble the system or later as part of a system upgrade. In both cases, follow the mounting sequence as described here:

1. Turn off the OpenCom 130. Unplug the plug-in power supply from the socket. You should not install the add-on module or install or uninstall additional interface cards while the

OpenCom 130 is turned on.

2. Open the housing cover of the

OpenCom 130. In this case, care-

fully follow the Safety Precau-

tions starting on page 17.

The existing basic module is mounted in the left half of the housing. No components may be mounted in the right half of the housing.

Installation Wall Mounting 19

Slot 1 Slot 2 Slot 3

Installing the expansion module

3. Place the expansion module in the intended mounting location in the right half of the housing.

Be sure to align the 96-pin connector properly to the socket on the add-on module. Push the add-on module towards the basic module so that both modules are securely connected to one another via the 96-pin connector.

4. Carefully press the add-on module at the top and bottom right, pushing it into the locking hooks provided (see “A” and “B” in the diagram). Secure the add-on

20 Installing an Expansion Set

B module using the Phillips screws provided in the expansion set

(see “1” to “4” in the diagram).

Installation

Installing the power supply for the add-on module

5. Place the power supply to the right of the add-on module.

Carefully press the power supply into the mounting recess provided (shown in the diagram as

“1”). Move the power supply forwards until it snaps into place in all six pressure terminals (“A”,

“2”).

6. Connect the power supply output (flat conductor cable) to the appropriate jack of the add-on module. Insert the fully insulated connector of the mains supply in the power supply connection provided.

7. Establish an Ethernet connection between the LAN port of the basic module and the LAN1 port of the add-on module (see

also Positions of the Ports starting on page 28). To do this, use

the short Ethernet connection cable from the add-on set. The

LAN0 port of the add-on module is intended for connection to a corporate LAN. You can connect an existing Ethernet connection cable to the LAN0 port of the add-on module.

You usually install at least one interface card on the add-on module. To do this, read the instructions in the following section.

Please note: Two power supplies are provided for the OpenCom 130 with an add-on module. Always turn on the power supply of the add-on module first and then plug in the plug-in power supply.

Installation Installing an Expansion Set 21

Installing Interface Cards

The add-on module and the basic module of the OpenCom 130 resp. the main module of the

OpenCom 150 can be expanded using interface cards.

two “actor” ports and three

“sensor” ports.

■ The V.24 interface card provides a serial port.

Please note: Turn off the

OpenCom 130. Unplug both the plugin power supply and the main supply from the socket. You must not install or uninstall interface cards while the

OpenCom 130 is turned on.

Small Slots (Basic

Module)

Proceed as described below to install one or both of these interface cards:

1. Turn off the OpenCom 130/150.

Open the housing cover.

2. Remove the slot card from the transport packaging. Check that it is the correct type of slot card.

(There is a sticker with the type name on the connector.)

Doorstation equipment

V.24

Basic module slots

The OpenCom 130/150 has two small slots in which special interface cards can be operated. You can see the location of these slots on the basic module of the OpenCom 130 in the next diagram.

■ The doorstation equipment interface card (also called “Door

Phone” or “Door Bell”) provides

CAUTION! Static charges can damage electronic components.

Pay attention to the regulations regarding the handling of electrostatically sensitive components.

3. Carefully insert the interface card in the slot provided. The component side must face to the right.

22 Installing Interface Cards Installation

Ensure the plug-in connection is sitting securely.

4. Connect the required port cable to the corresponding pressure terminals or RJ45 jacks (see also

Positions of the Ports starting on page 28).

5. Close the housing cover. Turn on the OpenCom 130/150.

You can query the status of the doorstation equipment and the V.24 interface cards in the Web console when the OpenCom 130/150 is operational again. To do this, call up the

PBX Configuration: Ports: Slots menu page. The Status column in the table displays a green tick beside the name of the interface card.

Large Slots (Add-on

Module)

The OpenCom 130 has three (the

OpenCom 150 five) slots in which you can operate interface cards.

Each interface card is connected to the add-on module resp. to the basic module via two port jacks. The following properties characterise the large slots:

■ There is no prescribed order in which to use the jacks. You can therefore operate an interface card in slot 3 even though slot 2 is not occupied, for example.

■ Each of the slots is connected to a group of pressure terminals.

Therefore there are also three resp. five pressure terminal groups on the add-on module.

To be able to distinguish these, all the pressure terminals in a group are the same colour.

■ The slots are not of the same type. Therefore some of the available interface cards may not be operated in all slots. Note

the overview under Interface

Cards starting on page 29.

■ The software of the

OpenCom 130/150 can detect the type of interface card present. The interface card must still be configured individually for commissioning.

Installation Installing Interface Cards 23

Type (name) of interface card

Installing an interface card in an add-on module slot

CAUTION!

Proceed as described below to install an interface card:

1. Turn off the OpenCom 130/150.

Open the housing cover.

2. Remove the slot card from the transport packaging. Check that it is the correct slot card type.

There is a sticker with the type name on the connector.

Static charges can damage electronic components. Pay attention to the regulations regarding the handling of electrostatically sensitive components.

3. Carefully insert the interface card in the slot provided. The component side must face to the right.

Ensure the plug-in connection is sitting securely.

24 Installing Interface Cards Installation

4. Connect the required port cable to the corresponding pressure terminals of the relevant pres-

sure terminal group (see also Po-

sitions of the Ports starting on page 28).

5. Close the housing cover and turn on the OpenCom 130/150 again.

You can query the status of the interface cards in the Web console when the OpenCom 130/150 is operational again. To do this, call up the PBX

Configuration: Ports: Slots menu page. The Status column of the table displays a green tick beside the slot name (0/1, 0/2 and 0/3). The column of the table must list the correct type of interface card.

Available Ports

The OpenCom 130/150 has the following ports on the basic module

OpenCom 130

The listed interfaces and ports are located on the basic module of the

OpenCom 130. Further interfaces and ports can be added by installing the expansion set and additional in-

terface cards (see Installing an Ex-

pansion Set starting on page 19 and

Installing Interface Cards starting on page 22).

■ One S

port to connect to an external S

bus (usually the NTBA), designed as an RJ45 jack (S

■ One switchable S

port (S

2), which can be connected as either an internal or external S

0 bus. The internal connection is via a pressure terminal and the external connection via an RJ45 jack.

■ Three U pn

ports, designed as pressure terminals (U pn

1 to

U pn

■ Four analogue a/b ports, designed as pressure terminals (a/ b1 to a/b4)

■ One slot to incorporate a doorstation equipment add-on card.

The following ports can be used with such a card: two actor ports for connection to a door opener and the intercom of doorstation equipment.

These are designed as pressure terminals (actor1 to activate a door opener and actor2 to activate doorstation equipment);

Installation Available Ports 25

three sensor ports for connection to the bell keys of doorstation equipment, designed as pressure terminals (sensor 1 to sensor 3)

■ One slot to incorporate a V.24 add-on card. The following port can be used with the V.24 addon card: one COM port to connect to a PC to configure and transmit connection data, designed as an

RJ45 jack

■ One port to the LAN (10BaseT), designed as an RJ45 jack

■ One CompactFlash “base” to incorporate a type I or type II CompactFlash memory card. You obtain a memory card when you purchase the corresponding licence. This card can be used to operate the program package

OpenVoice or OpenAttendant.

Only use the memory card purchased with the licence. Other memory cards or “Microdrive” type memory cards may not be able to maintain the required access speed.

■ One port jack to connect the plug-in power supply to power the basic module. Only use the original OpenCom 130 plug-in power supply provided in the supply scope to power the basic module.

OpenCom 150

The listed interfaces and ports are located on the main module or on the connection module of the

OpenCom 150. Further interfaces and ports can be added by installing

additional interface cards (see In-

stalling Interface Cards starting on page 22).

■ One slot to incorporate a double doorstation equipment add-on card. The following ports can be used with such a card:

Four actor ports for connection to a door opener and the intercom of doorstation equipment.

These are designed as pressure terminals (actor1 and actor3 to activate door openers, actor2 and actor4 to activate doorstation equipment);

Six sensor ports for connection to the bell keys of doorstation equipment, designed as pressure terminals (sensor 1 to sensor 6)

■ One slot to incorporate a V.24 add-on card. The following port can be used with the V.24 addon card: one COM port to connect to a PC to configure and transmit connection data, designed as an

RJ45 jack

26 Available Ports Installation

■ Two PCM ports for the connection of up to three systems, designed as an RJ45 socket (PCM)

■ Two ports to the LAN

(100BaseT), designed as RJ45 jacks

OpenVoice or OpenAttendant.

Only use the memory card purchased with the licence. Other memory cards or “Microdrive” type memory cards may not be able to maintain the required access speed.

Installation Available Ports 27

Positions of the Ports

The following diagrams show the positions of the ports:

Default setting

U pn

2+3

2 a/b

3+4

Sensor

1+2

Sensor

RJ45

2 a/b

1+2

LAN Actuator

1+2

DC in

V.24

Position of the ports on the basic module (OpenCom 130)

Slot 1 Slot 2 Slot 3

Slot

1-1

Slot

1-2

Slot

2-1

Slot

2-2

Slot

3-1

Slot

3-2

Slot

1-3

Slot

1-4

Slot

2-3

Slot

2-4

Slot

3-3

Slot

3-4

PCM LAN 1 LAN 2 LAN 0 Slot

1-5

Slot

2-5

Slot

3-5

Position of the ports on the add-on module (OpenCom 130)

V.24

Actuator

1+2 3+ 4 S

1 S

Slot 1

1-1 1-2 S

Slot 2

2-1 2-2

Slot 3

3-1 3-2

Slot 4

4-1 4-2

Slot 5

5-1 5-2

1+2 Sensor 3+ 4 1-3 1- 4 2-3 2-4

3 S

4 S

Door

1+2

1-5

Position of the ports on the OpenCom 150

2-5

3-3 3-4 4-3 4-4

3-5 4-5

5-3 5-4

5-5

28 Available Ports Installation

Interface Cards

OpenCom 130 (3 Slots)

The following overview shows the available interface cards.

Interface card

4 x S

4 x U pn

8 x U pn

2 x S

and 6 x U pn

2 x S

and 6 x a/b

4 x a/b

8 x a/b

M100-AT4

M100-ADSL

Slots

1 2 3

Special features

● ● S

are switchable internally/externally

● ● U pn

are DECT-enabled

● ● U pn

are DECT-enabled

● ● U pn

are DECT-enabled

are switchable internally/externally

● ● S

are switchable internally/externally

● ● ●

● 4 analogue trunk lines

●

1/1

1/3

Slot 1

1/2

1/4

Slot 2

2/1 S

2/2

2/3 S

2/4

Slot 3

Ports: 4 x S

Installation Interface Cards 29

Slot 1 Slot 2

U pn

1/1 U pn

1/2 U pn

1/3 U pn

1/4 U pn

2/1 U pn

2/2 U pn

2/3 U pn

2/4

Slot 3

Ports: 4 x U pn

Slot 1 Slot 2

U pn

1/1 U pn

1/2 U pn

1/3 U pn

1/4 U pn

2/1 U pn

2/2 U pn

2/3 U pn

2/4

U pn

1/5 U pn

1/6 U pn

1/7 U pn

1/8 U pn

2/5 U pn

2/6 U pn

2/7 U pn

2/8

Ports: 8 x U pn

Slot 1

1/1 S

1/2

Slot 2

2/1 S

2/2

U pn

1/1 U pn

1/2 U pn

1/3 U pn

1/4 U pn

2/1 U pn

2/2 U pn

2/3 U pn

2/4

Slot 3

U pn

1/5 U pn

1/6 U pn

2/5 U pn

2/6

Ports: 2 x S

and 6 x U pn

Slot 1

1/1 1: S

1/2 S

2/1

Slot 2

1: S

2/2

Slot 3 ab 1/1 ab 1/2 ab 1/3 ab 1/4 ab 2/1 ab 2/2 ab 2/3 ab 2/4 ab 1/5 ab 1/6 ab 2/5 ab 2/6

Ports: 2 x S

and 6 x a/b

30 Interface Cards Installation

Slot 1 Slot 2 Slot 3 ab 1/1 ab 1/2 ab 1/3 ab 1/4 ab 2/1 ab 2/2 ab 2/3 ab 2/4 ab 3/1 ab 3/2 ab 3/3 ab 3/4

Ports: 4 x a/b

Slot 1 Slot 2 Slot 3 ab 1/1 ab 1/2 ab 1/3 ab 1/4 ab 2/1 ab 2/2 ab 2/3 ab 2/4 ab 3/1 ab 3/2 ab 3/3 ab 3/4 ab 1/5 ab 1/6 ab 1/7 ab 1/8 ab 2/5 ab 2/6 ab 2/7 ab 2/8 ab 3/5 ab 3/6 ab 3/7 ab 3/8

Ports: 8 x a/b

Slot 1 Slot 2 Slot 3

ab 3/1 ab 3/2 ab 3/3 ab 3/4

M100-AT4 Interface Card (4 analogue trunk lines)

Slot 1 Slot 2

Slot 3

a b

U-R2

M100-ADSL Interface (DSL modem)

Installation Interface Cards 31

OpenCom 150 (5 Slots)

The following overview shows the available interface cards.

Interface card

4 x S

2 x S

4 x U pn

8 x U pn

2 x S

and 6 x U pn

and 6 x a/b

4 x a/b

8 x a/b

M100-AT4

M100-ADSL

Slots

1 2 3

Special features

●

are switchable internally/externally

U pn

are DECT-enabled

U pn

are DECT-enabled

U pn

are DECT-enabled

are switchable internally/externally

● ● S

are switchable internally/externally

● ● ● ●

● *) ● ● ● *) In case no doorstation equipment interface card is used

● ● ● 4 analogue trunk lines

● ● DSL

Slot 4 Slot 5

1/1

1/3

Slot 1

1/2

1/4

2/1

2/3

Slot 2

2/2

2/4

3/1

3/3

Slot 3

3/2

3/4

Ports: 4 x S

32 Interface Cards Installation

Slot 1 Slot 2 Slot 3

U pn

1/1

U pn

1/2

U pn

1/3

U pn

1/4

U pn

2/1

U pn

2/2

U pn

2/3

U pn

2/4

U pn

3/1

U pn

3/2

U pn

3/3

U pn

3/4

Ports: 4 x U pn

Slot 1 Slot 2 Slot 3

U pn

1/1

U pn

1/2

U pn

1/3

U pn

1/4

U pn

2/1

U pn

2/2

U pn

2/3

U pn

2/4

U pn

3/1

U pn

3/2

U pn

3/3

U pn

3/4

U pn

1/5

U pn

1/6

U pn

1/7

U pn

1/8

U pn

2/5

U pn

2/6

U pn

2/7

U pn

2/8

U pn

3/5

U pn

3/6

U pn

3/7

U pn

3/8

Ports: 8 x U pn

Slot 1 Slot 2 Slot 3

1/1

1/2

2/1

2/2

3/1

3/2

U pn

1/1

U pn

1/2

U pn

1/3

U pn

1/4

U pn

2/1

U pn

2/2

U pn

2/3

U pn

2/4

U pn

3/1

U pn

3/2

U pn

3/3

U pn

3/4

U pn

1/5

U pn

1/6

Ports: 2 x S

and 6 x U pn

U pn

2/5

U pn

2/6

U pn

3/5

U pn

3/6

Slot 1 Slot 2 Slot 3

2/1

2/2

3/1

3/2 a/b

2/1 a/b

2/2 a/b

2/3 a/b

2/4 a/b

3/1 a/b

3/2 a/b

3/3 a/b

3/4 a/b

2/5 a/b

2/6 a/b

3/5 a/b

3/6

Ports: 2 x S

and 6 x a/b

Slot 4

Slot 5

Installation Interface Cards 33

Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 a/b

2/1 a/b

2/2 a/b

2/3 a/b

2/4 a/b

3/1 a/b

3/2 a/b

3/3 a/b

3/4 a/b

4/1 a/b

4/2 a/b

4/3 a/b

4/4 a/b

5/1 a/b

5/2 a/b

5/3 a/b

5/4

Ports: 4 x a/b

Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 a/b

2/1 a/b

2/2 a/b

2/3 a/b

2/4 a/b

3/1 a/b

3/2 a/b

3/3 a/b

3/4 a/b

4/1 a/b

4/2 a/b

4/3 a/b

4/4 a/b

5/1 a/b

5/2 a/b

5/3 a/b

5/4 a/b

2/5 a/b

2/6 a/b

2/7 a/b

2/8 a/b

3/5 a/b

3/6 a/b

3/7 a/b

3/8 a/b

4/5 a/b

4/6 a/b

4/7 a/b

4/8 a/b

5/5 a/b

5/6 a/b

5/7 a/b

5/8

Ports: 8 x a/b

Slot 1 Slot 2 Slot 3 Slot 4 Slot 5

a/b

3/1 a/b

3/2

a/b

4/1 a/b

4/2

a/b

5/1 a/b

5/2 a/b

3/3 a/b

3/4

M100-AT4 Interface Card (4 analogue trunk lines) a/b

4/3 a/b

4/4 a/b

5/3 a/b

5/4

Slot 1 Slot 2 Slot 5 Slot 3 Slot 4

a b

UR-2

a b

UR-2

M100-ADSL Interface (DSL modem)

34 Interface Cards Installation

Port Assignment, Termination,

Cable Lengths

S

Ports

Whether you use the switchable

0 ports for internal or external communication depends on your communications requirements and the existing basic accesses.

Note that the S

bus requires a terminating resistor of 100 ohms at each end.

In the case of the OpenCom 130/

150, the S

buses are terminated by software. You make this setting in the S

0 port configuration in the Con-

figurator on the Web console.

You can connect up to eight terminals on every internal S

bus; up to three of the terminals can operate without an external power supply.

The length of the four-wire cable of an internal S

bus must not exceed

150 m. The power consumption of each internal S

bus is approx. 3 W.

Ports on Interface Cards

OpenCom 130

IAE IAE

The S

bus is terminated at one end by

the OpenCom 130/150.

IAE = ISDN socket (German: “ISDN Anschluß Einheit”) or an ISDN terminal.

TR = terminating resistor, the S

termination. The TR must be at the termination of the line. This can also be done by an appropriately wired IAE.

OpenCom 130

TR TR

IAE IAE

The S

bus is terminated by the TR at the ends.

Termination on an ISDN socket

Installation Port Assignment, Termination, Cable Lengths 35

0 int

2a 2b 1a 1b

0 ext

1a 1b 2a 2b

1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8

Switchable S

port on a pressure terminal

You can add further S

0 ports to the

OpenCom 130/150 by installing suitable interface cards in a basic module slot. These S

ports can be switched between internal and external operation.

In contrast to the basic module, the add-on module does not provide any additional RJ45 jacks for external S

ports. Therefore you can also use the pressure terminals of the add-on module for an external S

0 port. The port assignment of the pressure terminals is changed when the switch is made from internal to external operation. This can be seen in the diagram.

Tip: Let’s say you have activated an

IAE on an internal S

port, for example. If you switch this S

port to external operation, you require a crossed ISDN line to connect the IAE to an NTBA. The assignment of a crossed line is described in the chap-

ter PBX Networking under Direct Con-

nection starting on page 94.

U

Ports

Each of the U pn

ports enable the connection of an RFP 21/23 DECT base station or an OpenPhone 61, 63 or 65 telephone using a twin-wire cable.

Note: DECT base stations cannot be operated on the U pn

ports of the basic module. This is only possible for

U pn

ports on the interface cards of the add-on module.

The maximum permissible length of the twin-wire cable on a U pn

port of a basic module is 500 m. This line may only be laid inside buildings.

The maximum permissible length of the twin-wire cable on a U pn

port of an interface card is 1,000 m when

0.6 mm cable (with twisted pairs) is used.

The power consumption of each U pn port is approx. 3 W.

36 Port Assignment, Termination, Cable Lengths Installation

U pn

/RFP with 1 U pn

0 int

2a 2b 1a 1b

1 2 3 4 5 6 7 8

RFP with 2 U pn

1 2 3 4 5 6 7 8

Pin assignment of the S

and

U pn ports

a/b Ports

The a/b ports are for operating analogue devices (a fax machine, modem or telephone). The maximum permissible length of the cable is

1,000 m when twin-wire 0.6 mm cable (with twisted pairs) is used.

Doorstation equipment can be activated on an a/b1 port. In this case, an electronic switch enables the low-frequency voltage to be separated from the feed.

Tip: It is possible to operate analogue trunk lines with an additional interface card. Further explanations regarding this interface card can be found in the “M100-AT4 Interface

Card” manual.

Actor/Sensor

In order to operate an entrance intercom and door opener, you need four twin-wire cables:

■ one cable between the entrance intercom and the a/b1 port,

■ one cable between the door opener and the Actor1 port

(marked Intercom/Door opener

in the diagram Positions of the

Ports starting on page 28),

■ one cable between the intercom input and the Actor2 port

(marked Intercom/Relay in the

diagram Positions of the Ports starting on page 28) to activate

the amplifier as well as

■ one cable between the doorbell and the sensor port.

Only use entrance intercoms and door openers complying with the

German FTZ Guideline no. 123D12.

LAN Port

The LAN port on the basic module enables integration of the

OpenCom 130/150 into an existing in-house LAN by means of a 10 Mbit hub.

The LAN ports on the add-on module (LAN0, LAN1 and LAN2) lead to the Ethernet switch of the add-on

Installation Port Assignment, Termination, Cable Lengths 37

module. These LAN ports support

10 Mbit/s and 100 Mbit/s transmission speeds in half- or full-duplex operation. The change in transmission rate and mode of operation is automatic (“auto-sensing function”). The switch is also automatic for connections which require a crossed LAN line. For this reason, you can also use an uncrossed LAN line for a connection to another hub or switch.

A LAN line (twisted-pair line in accordance with 10BaseT or

100BaseTX) can be up to 100 m long.

Secure operation with 100 Mbit/s requires the use of category 5 lines and line sockets. Use a shielded Ethernet cable (STP cable, Shielded

Twisted Pair cable).

DSL Port

With the OpenCom 130/150, an external DSL modem as well as an internal DSL modem in a slot of the add-on module can be operated.

Further explanations regarding the integrated U-R2 compatible DSL modem can be found in the “M100-

ADSL Interface DSL Modem” manual.

External DSL modems can be connected via the LAN port. In the case of the OpenCom 130/150, the output of the DSL modem (NTBBA) is led to the LAN port of the

OpenCom 130/150 via an external switch or hub. The router subsequently converts the PPPoE protocol to the TCP/IP protocol of the LAN.

TAE

OpenCom

DSL & Uk

Net

DSL

Splitter

TCP/IP &

PPPoE

DSL

NTBA S

Crosslinked twisted pair cable

PPPoE

TCP/IP

DSL

Modem

Hub Net

Connecting the OpenCom 130/150 to the network via ISDN and DSL

Connection of the DSL modem is via a crossover twisted-pair line. You can also use a switchable port on the hub, which is usually indicated by an

“X”.

Note: If an add-on module is in- stalled, you can also use the unused

LAN2 port to activate the DSL modem. Due to the “auto-crossover” function, you do not require a crosswired line with a LAN port of the add-

38 Port Assignment, Termination, Cable Lengths Installation

on module. If you are operating a cascaded PBX, the LAN0 port on the addon module of the slave system can be

used instead (see PBX Cascading starting on page 88).

Power Failure

In the event of a power failure, all the contents in the memory (program and user data) are saved without change. The internal clock continues to run for 24 hours. If the power failure lasts longer than

24 hours, the time and date are reset to the factory setting when power is switched on again. When the first external outgoing call is made, the time and date are set to the current value as given by the exchange.

Connectible Devices

The OpenCom 130/150 ports already offer a large number of possibilities for connecting devices. Up to three interface cards with additional ports can be added by installing the expansion module. One of the many possible configurations is shown in the following diagram:

On the multi-terminal access, the

OpenCom 130 and the

OpenCom 150 include an emergency service. In the event of a power failure, the external S

0 over to the S

1 port is switched

2 port so that you can still use a connected telephone to make a call.

Emergency operation on a system access is not possible.

Installation Power Failure 39

Hub

LAN

1 ext

NTBA

Sensor 1

Intercom/Relay

Intercom/Door opener

COM

2 int Actuator

1 + 2

U pn

1/2

U pn

3/4 a/b

1/2 a/b

3/4

Example of port assignment of the OpenCom 130/150 with terminals

Internal/External

S

Ports

All S

ports can be operated externally, i.e. on an ISDN network termination unit. The S

2 port on the basic module and all S

ports on additionally installed interface cards can also be connected internally. It is not possible to use both assignments simultaneously.

Up to eight devices per bus (ISDN telephones, ISDN fax machines, ISDN base stations, ISDN cordless telephones, ISDN adapters for the PC) can be connected to the internal S

0 ports by twin-pair cables. The power for three of these devices can be supplied by the bus; if more devices are used, they then require their own power supplies. The internal S

0 buses enable point-to-multi-point calls as per the DSS1 protocol (Euro-

ISDN).

U

Ports

A system terminal can be connected to every U pn

port by a twin-wire cable. The OpenPhone 61, OpenPhone

63 and OpenPhone 65 are cordbound system terminals. The Open-

Phones 63 and 65 can be cascaded on a U pn

adapter so that you can operate two OpenPhones on one U pn port. For further details, refer to the

“OpenPhone 61, 63, 65” user guide.

The RFP 21 base station is required for the use of cordless system tele-

40 Connectible Devices Installation

phones (e.g. OpenPhone 21 or

OpenPhone 25). The OpenPhone 25 features a V.24 port on which you can transfer data and surf on the Internet.

If this base station is connected to a

U pn

port of an interface card, four simultaneous calls are possible with the mobile parts. If the base station is connected to two U pn

ports, eight simultaneous calls are possible.

However, note that only as many external connections are possible as there are connected B-channels available.

If you use a cordless handset such as the OpenPhone 21, this can also be contacted by other base stations using the GAP/CAP standard.

You can also operate the

OpenPhone 52 ISDN terminal on a

U pn

port.

Note: DECT base stations cannot be operated on the U pn

ports of the basic module. This is only possible for

U pn

ports on the interface cards of the add-on module.

a/b Ports

The a/b ports a/b1 to a/b4 can be used for connecting analogue terminals. These can be for voice or data communication, and use DTMF or pulse dialling, e.g.

■ analogue telephones

■ class 3 fax machines

■ analogue modems (external or internal)

■ external devices for music on hold

■ external voice mail systems.

Additional a/b ports can be provided by installing interface cards.

Please note: Adhere to the fol- lowing notes and recommendations regarding the connection of analogue devices. Devices not meeting the technical requirements of the

OpenCom 130/150 can cause damage to it.

Analogue Telephones

If analogue telephones are to be used, we recommend the use of devices featuring voice-frequency (VF) signalling, as the additional features of the OpenCom 130/150 cannot be used with pulse dialling.

Modems

The maximum transmission rate for analogue modems is 33.6 kbit/s

(V.34+).

Music on Hold

A suitable external device for music on hold is the Genius 2000, manufactured by Speech Design. If you do not operate an external MoH device,

Installation Connectible Devices 41

the Access 5000 offers an internal

MoH, which you can load in the Web console Configurator, SYS Configu-

ration: Components menu. For details, refer to the online Help.

Please note: Use only devices with an input impedance of

600 ohms, floating connection, for external music on hold. Incorrect input impedance can cause irreparable damage to the OpenCom 130/150.

Voice Mail

If you are using an external voice mail system, it must be capable of handling the number of digits used for internal telephone numbers, e.g. five digits if you have configured five-digit internal numbers. We recommend the following Speech Design products: Memo 200/300/400 or Memo 200-A/300-A/400-A.

The external voice mail system can be connected to internal a/b ports as well as to internal S

ports. For both port types the voice mail system can activate the notification for system terminals with the code procedures

* 6 8 resp. # 6 8 .

Intercom System (for a/b)

The intercom systems “DoorLine

T01/02” and “DoorLine T03/04” of the german Telekom’s division

T-Com can be connected via the

“DoorLine M06” to any a/b port. The

“Doorline” module provides the actor for the door opener contact.

Observe the following for connection and use of the intercom system:

■ The intercom system and the

“Doorline” module should be set to their factory settings.

■ In the PBX Configuration:

Ports: a/b: Change menu in the

Configurator, select Doorline under Type. Activate the Actua-

tor option, if you want to use the actor port of the OpenCom 130/

150 instead of the “DoorLine” relay. The “DoorLine” actor can be operated only when the speech channel is open at the same time. The internal actor can be operated at any time.

■ The “Doorline” intercom system has a number of bell keys to which you can assign different call numbers in the

PBX Configuration: Ports:

Doorline menu in the Configurator.

■ You can call the “Doorline” intercom system by entering the code procedure * 1 0 2 .

■ The “Doorline” intercom system can be connected to any a/b port. However, you can use only one “Doorline” with the

OpenCom 130/150.

42 Connectible Devices Installation

For details on installing and configuring the “Doorline” intercom system, refer to the product user guide.

The intercom system should be installed by qualified personnel only as sensor/actor contacts will need to be connected for this procedure.

a/b1

Relay

Actor2

Actor1

Door opener

-T

Ts* b a

PVG 402-0

Amplifier

12 c1

Actor/Sensor Ports

For the assignment of the ports, re-

fer to the section Available Ports starting on page 25. The

OpenCom 130/150 also functions together with a Freehand Entry-Phone manufactured by Siedle or Behnke.

Siedle

Sensor

230 V ~

NG 402-02

Ac adapter b c

12 V ~

Connection of doorway equipment produced by Siedle

Note: The above diagram shows the usage of the “PVG 402-0” module

(which merely serves as an example).

Other modules can also be operated, such as its successor, “PVG 602-01”.

Door bell

Installation Connectible Devices 43

COM Port

A serial port on the COM interface is provided by installing the V.24 interface card in a special slot of the basic module.

Please note: The connection line for the COM port can be up to three metres long.

A PC for configuring the

OpenCom 130/150 or transmitting call data can be connected to the

COM port. This call data can be evaluated in detail with the call charge registration program OpenCount.

LAN Port

Using the LAN port (Ethernet) you can integrate an OpenCom 130/150 into your corporate network (local area network), and thus use it, among other things, as an IP router for accessing the Internet.

The LAN ports of the Ethernet switches on the add-on module process Ethernet data traffic with different degrees of priority. You should therefore assign the three

LAN ports on the add-on module as follows:

■ LAN2: Use this port if you cascade a second communications system as a slave system (see

PBX Cascading starting on page 88).

■ LAN1: Connect the short Ethernet connection line to the basic module here.

■ LAN0: You should use the port with the lowest priority to connect to your corporate network.

Both internal LAN ports of the Ethernet switch are reserved for usage on interface cards.

44 Connectible Devices Installation

Accessories and Adapters

The OpenPhone 63 and

OpenPhone 65 system telephones have one or two slots on the rear for various adapters and other accessories. Further information on installing and operating these add-ons can be found in the “OpenPhone 61, 63,

65” user guide under “Add-ons (with

& without an Adapter)”.

Note: An extra plug-in power sup- ply is required to operate combinations of equipment with a power consumption that exceeds the power output of the U pn

ports.

a/b Adapter

In the following you will find technical details on the add-ons and a list of compatible accessories.

You can use an a/b adapter to connect analogue terminals to the

OpenPhone 63 and OpenPhone 65 system telephones.

U

Adapter

The U pn

adapter is an adapter with a

U pn

port for connecting another

OpenPhone 61, 63, 65 system telephone and a socket for an extra plug-in power supply.

Weight: 70 g

Dimensions: 73 x 60 x 30 mm

Power consumption: max. 195 mW

Cable length: max. 30 m

Please note: The U pn

adapter may be used only for connecting the system terminals listed above. The

U pn

extension cable must not exceed

30 m in length and must not be used outdoors.

Connecting an a/b adapter will result in exceeding the feed performance of the U pn

port, regardless of the range. Therefore a plug-in power supply must be additionally connected to the a/b adapter.

Note: Please use the plug-in power supply with the product code

4505759. The plug-in power supply for use in the UK has the product code

4510694.

Weight: 70g

Dimensions: 73 x 60 x 30 mm

Power consumption: max. 160 mW

Cable length: max. 3 m

Accessories and Adapters 45

Audio Adapter

The audio adapter is an adapter extension with four different ports for external audio and signalling devices.

Weight: 70g

Dimensions: 73 x 60 x 30 mm

Power consumption: max. 260 mW

(with relay active).

Audio Adapter Pin Assignment

Port

Used for

Ear cap, second handset, headset, active speaker or microphone

Socket

RJ-10

(4-pin

Western socket)

Assignment

1: microphone -

2: speaker +

3: speaker -

Recording device; relay contact generates signal for starting and stopping recording.

Not used on

OpenCom 130/150

Door display

Stereo jack,

3.5 mm

4: microphone +

1 (GND): recording signal, relay contact 1

2 (peak): recording signal +

3 (ring): relay contact 1

Round power socket

(4 mm)

RJ-11 or

RJ-12

(6-pin

Western socket)

4, 5: relay contact 2

1, 2, 3, 6: NC

46 Accessories and Adapters

Electrical Data of Ports

Port

Microphone, microphone of second handset, headset microphone

Ear cap, loudspeaker of second handset, headset, headset loudspeaker

Active speaker

Recording device audio input

Recording device start/stop

(relay contact 1)

Door display

(relay contact 2)

Connection Values

Electret microphone

Typical sensitivity: 10 mV/Pa

Power feed: I < 300 µA at 1.5 V

Typical impedance: 150 ± 30 ohms

Typical sensitivity: 94 dB/1 mW

(0 dB = 20 µPa)

Max. output voltage: 1 V rms at input impedance > 10 kohms

Typical input sensitivity: 0.24 mV

(microphone level)

Max. switching voltage: 50 VDC/29 V AC

Max. switching current: 1 ADC/0.7 A AC

Max. switching voltage: 50 VDC/29 V

Max. switching current: 1 ADC/0.7 A AC

Accessories and Adapters 47

Approved Devices /

Approved Accessories

Please note: Only the following, recommended accessories may be connected to the audio adapter. The cable to the door display must not be run outdoors.

The following devices are recommended:

Type

Headset:

Headset adapter cable:

Second handset

Handset

Microphone:

Loudspeaker:

Recording device:

Manufacturer, Product Designation

GN-Netcom, Profile binaural (1869-00-03)

GN-Netcom, Profile 3-in-1 (1866-00-04)

GN Netcom, QD cable (quick coupling), smooth,

Mod 4 (8800-00-01)

Siemens, L30351-F600-A366

DeTeWe, OpenPhone 60

Winfinity, 4511326 / H 282-18

Siemens, L30460-X1278-X

No recommendation

48 Accessories and Adapters

Device Combinations

■ Up to three add-on keypads:

330 mW

You can use the following power values to calculate the power consumption of combined equipment:

■ U pn

adapter: 195 mW

■ Audio adapter: 260 mW

■ a/b adapter: 160 mW

(must be combined with a plugin power supply!)

These symbols are used in the following tables:

● This combination is possible.

❍ Reduced tone ringing, open listening and hands-free talking volume possible.

Configurations without

Plug-in Power Supply

(Range up to 500 m)

■ OpenPhone 61: 1,000 mW

■ OpenPhone 63: 1,025 mW

■ OpenPhone 65: 1,140 mW

The following table shows examples of equipment combinations for which the maximum power consumption of 2.4 W is not exceeded.

Basic Unit: OpenPhone 63

–

●

Add-ons

Audio adapter U pn adapter Up to 3 keypad modules

– –

–

●

–

Second Terminal Power

–

OpenPhone 61

OpenPhone 63 without adapter

1025 mW

1285 mW

2220 mW

2245 mW

–

●

– 2360 mW OpenPhone 65 without adapter or keypad module

Accessories and Adapters 49

Basic Unit: OpenPhone 65

–

●

Add-ons

Audio adapter U pn

adapter Up to 3 keypad modules

– –

–

●

● –

●

–

Second Terminal Power

–

OpenPhone 61

OpenPhone 63 without adapter

1140 mW

1470 mW

1730 mW

2335 mW

2360 mW

– ❍ – 2475 mW OpenPhone 65 without adapter or keypad module

Configurations without

Plug-in Power Supply

(Range 500 to 1000 m)

The following table shows examples of equipment combinations for which the maximum power consumption of 2.2 W is not exceeded.

Basic Unit

OpenPhone 63

OpenPhone 65

Add-ons

–

●

Audio adapter U pn

adapter Up to 3 keypad modules

●

– –

–

●

Power

1285 mW

1470 mW

1730 mW

50 Accessories and Adapters

Configurations with

Plug-in Power Supplies

The following table shows examples of equipment combinations operating with additional power from a plug-in power supply.

Basic Unit: OpenPhone 63

Add-ons:

Up to 3 keypad modules

Audio adapter

Second terminal

●

U pn

adapter and plug-in power supply

OpenPhone 61 OpenPhone 63 without adapter

OpenPhone 65 without adapter and with 1 keypad module

●

Basic Unit: OpenPhone 65

Add-ons:

Up to 3 keypad modules

Audio adapter

●

Second terminal

●

U pn

adapter and plug-in power supply

OpenPhone 61 OpenPhone 63 without adapter

OpenPhone 65 without adapter and with 1 keypad module

●

Accessories and Adapters 51

S

Connector Module

The S

connector module allows you to operate an OpenCom 130/150 on a primary rate access. This access provides up to 30 voice channels.

You can also use the S

port to network two systems, e.g. in order to use the OpenCom 130/150 as a subsidiary system or DECT server.

It is not sufficient, to install an U pn interface card (e.g. “4 x U pn

”) into slot 2 (or into slot 3 with the

OpenCom 150). In every case, you need to run an U pn

interface card

(“4 x U pn

”, “8 x U pn

” or “2 x S

and

6 x U pn

”) in slot 1 in order to operate

DECT applications properly.

Note on DECT applications in conjunction with S

If an S

connector module is installed, please consider the following restriction for DECT applications:

Note: The maximum cable attenu- ation between the OpenCom 130/150 and the other system (NT or telephone exchange) must not exceed

6 dB. This corresponds to a length of approx. 150 to 200 m, depending on the type of cable used.

Default setting

U pn

2+3

2 a/b

3+4

Sensor

1+2

Sensor

RJ45

2 a/b

1+2

LAN Actuator

1+2

DC in

V.24

Location of the S

port on the basic module of the OpenCom 130/150

Installation

Please note: The module should only be installed by trained personnel.

DANGER! The device contains hazardous voltages.

1. Pull out the mains plug of the

OpenCom 130/150.

2. Open the housing of the

OpenCom 130/150.

3. For some models of the

OpenCom 130/150 a separate module cover exists. Remove the cover of the module. To do this, push back the two locking le-

52 S

Connector Module

vers, (1) and (2), and lift off the cover.

1 2

LED side of the module into the upper slot (4).

3 4

1 2

LEDs

slot

(Underside of the module board)

Removing the module cover

4. On the module board, remove the protective covers of the two

slots (3) and (4).

slots

Activity LED

PCM LAN 1 LAN 2

Position of the S

slots on the module board

5. Insert the S

module into the slots, making sure you insert the

Position of the LEDs on the

module

6. Replace the module cover. To do this, insert the locking hooks at the lower end of the cover into the recesses on the connection module. Press the module cover until the upper locking levers engage.

7. Wire the S

port of the connector module to the NT or the other PBX according to the following drawing. Make sure the

RX and TX lines are crossed over

(connect the RX lines of the

OpenCom 130/150 to the TX lines of the other PBX).

Connector Module 53

PBX 1, S

Rx+ Rx- Tx+ Tx-

PBX 2, S

(Pressure clamps)

Example of the wiring of the S2M port

for two OpenCom 130/150s

8. If necessary, check to make sure that the NT is fed by its own power supply.

9. Reconnect the OpenCom 130/

150 to the power supply.

10. Configure the S

module in the Configurator of the

OpenCom 130/150 (refer to Con-

figuration starting on page 58).

Check the level 1 status with reference to the LEDs on the module. None of the LEDs are illuminated before the S

module has been configured.

LED Displays

LED Meaning

1 (green) Synchronous (= ok)

2 (green) Blue alarm

3 (yellow) Remote alarm or out of sync

(yellow alarm)

4 (red) Loss of signal (red alarm)

11. Pull out the mains plug of the

OpenCom 130/150 again and close the housing.

12. Reconnect the OpenCom 130/

150 to the power supply.

Configuration

The menu item S

appears in the

Configurator, menu PBX Configura-

tion: Ports after installation of the

module. Configure the port in the input mask of this menu item.

Further information on this can be found in the online help.

If the menu item S

is not displayed, check whether or not the firmware has to be updated. You need software release 3.0 or higher. The current firmware version is given in the menu

System Info: Versions.

54 S

Connector Module

Mounting the OpenCom 150 Rack

InfoCom System

The OpenCom 150 is also available as rack version for mounting in a standard 19" EIA rackmount cabinet.

OpenCom 150 Rack Frame and Ports

Safety Precautions

The system needs to be mounted in earthed cabinets or cases. Lines and cables connected to the system must only be laid inside buildings.

Use a shielded Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect the OpenCom 130/150 to a

Local Area Network (LAN).

The ambient temperature of the

OpenCom 150 Rack infocom system should not exceed 55°C. If the device is installed together with other active components, it may be necessary to mount additional ventilation fans in the installation cabinet.

Patch cables have to be connected before connecting the system to the power supply. Installation of the system, and in particular connection to the power supply and protective earthing, should only be performed by skilled, qualified personnel. EN,

IEC regulations, along with other recognised technical rules regarding safety, must be observed.

Please note: Before opening the device, pull out the plug.

Mounting the OpenCom 150 Rack InfoCom System 55

Technical Data

(only if different from the

OpenCom 130/150)

Dimensions:

– Width: 19-inch panel with flange for mounting in installation cabinet

–Height: 3U

– Depth: approx. 340 mm

Weight: approx. 5.2 kg

Connection of 230 VAC power supply on rear side via inlet connector for non-heating apparatus

Connection of all ports via RJ 45 jacks on front panel

Note: The ISDN S

ports on the front panel may only be switched in one direction (internal or external).

Label

S0 1..4

(Slot 1, 2 & 3)

SUBSCRIBER 1..8

(Slot 1, 2 & 3)

Interface Card

2 x S

+ 6 x U pn

2 x S

+ 6 x a/b

4 x S

4 x U pn

8 x U pn

4 x a/b

8 x a/b

Use of the external port with a crossover (Rx-Tx) patch cable in parallel to the S

internal port (for two S

terminals on the same bus) may severely limit the range of the S

bus.

Pinning of RJ 45 Jacks

PIN 4-5 U pn

, a/b,

Sensor, Actor

100 Base-T

PIN 4-5, 3-6

PIN 4-5, 1-2

PIN 1-2, 3-6

For each of the 5 slots, there is a corresponding port field with several

RJ 45 sockets on the front panel. The port fields are labelled “SLOT 1” to

“SLOT 5”. Depending on the type of interface card used in a slot, the meaning of the corresponding RJ 45 sockets changes:

Ports

1, S

1 ... S

U pn

1 ... U pn

U pn

1 ... U pn

8 a/b1 ... a/b4 a/b1 ... a/b8

56 Mounting the OpenCom 150 Rack InfoCom System

Label

SUBSCRIBER 1..6

(Slot 1, 2 & 3)

Interface Card

2 x S

+ 6 x U pn

2 x S

+ 6 x a/b

4 x a/b SUBSCRIBER 1..8

(Slot 4 & 5)

8 x a/b

AT 1..4

(Slot 3, 4 & 5) M100-AT4

DSL (Slot 3 & 4) M100-ADSL

An overview of the interface cards can be found under the heading

OpenCom 150 (5 Slots) starting on page 32.

For each of the five slots, there is a

LED on the front panel of the

OpenCom 150. These LEDs are labelled SLOT1..SLOT5. An LED will show a constant light, if an interface card is inserted into the corresponding slot and the operating software has detected an interface card. An

LED will blink, if an error condition was detected.

Ports

U pn

1 ... U pn

6 a/b1 ... a/b6 a/b1 ... a/b4 a/b1 ... a/b8 a/b1 ... a/b4

DSL

Scope of Delivery

■ One system OpenCom 150 Rack

■ One AC adapter with connection cable

■ One set of short user guides

■ One CD

Note: Note for the DeTeWe in- staller: Please download and install the latest released software from our

Web site/partnership area.

Mounting the OpenCom 150 Rack InfoCom System 57

Configuration

Configuration and programming of the OpenCom 130/150 is performed by the Configurator, a special software application integrated into the system. The Configurator is operated via the Web console, which can be run on any PC connected to the

OpenCom 130/150.

The OpenCom 130 Web console

Using the Web console, you can:

■ perform the initial configuration of the OpenCom 130/150,

■ configure users of the

OpenCom 130/150 and authorise them to use certain system services,

■ carry out further system maintenance,

■ use PC-supported telephony functions,

■ read out call charge information,

■ access the OpenCom 130/150 telephone book.

The Web console has an integrated online help function that offers comprehensive information on configuration and maintenance of the

OpenCom 130/150 (see Loading the

Online Help starting on page 69).

Note: In order to use all the new system software functions, we recommend that you download the latest software from our Web site at http://www.detewe.com.

For the initial configuration you can connect the PC to the

Configuration

OpenCom 130/150 via the Ethernet port. A COM port can also be used.

The TCP/IP network protocol is used to set up a connection via one of these ports. You can then open the

Web console of the OpenCom 130/

150 and call up the Configurator from there.

Note: This chapter describes initial configuration of the OpenCom 130/

150. For day-to-day operation you can integrate the OpenCom 130/150

into a LAN and start the Configura-

tor from any PC. For information on

how to do this, refer to the Configuration Examples starting on page 76.

Brief Guide to Initial Configuration

Setting up a first connection is quite simple with a standard Windows PC:

1. Turn off the PC. Remove all connected network cables.

2. Connect the PC network card to the LAN port on the basic module. Use a cross-wired Ethernet cable to do this. You can also use an uncrossed Ethernet cable in the case of a connection via a

LAN port of the add-on module.

3. Restart the PC. If you manually deactivated the automatic configuration of the network card via DHCP, you must reactivate this and again restart the computer.

4. Start the Web browser. In the address field, enter

“http://192.168.99.254/”.

The login page of the Web console will then open. For further details,

please refer to Configuring the

OpenCom 130/150 starting on page 67.

First Configuration via

Serial Port

The serial port can also be used as alternative access for the first configuration. To do this, the V.24 interface card must be installed on the basic module. Additionally, you require a crossed serial line with RJ45 plug

(“null modem”).

1. Install the “occonfig” program from the system CD. To do this, you must log on as an administrator under Windows NT or

Windows 2000/XP.

2. Shut down the PC. Remove all connected network leads. Connect the serial port of the PC to the COM port of the

OpenCom 130/150.

Configuration Brief Guide to Initial Configuration 59

3. Restart the PC. Set up an RAS link with the icon configured on the desktop under step 1. Enter

“Administrator” without a password as your user name.

4. Start the Web browser. Enter

“http://192.168.99.254/” in the address box.

You will see the log-on page of the

Web console. Continue reading un-

der Configuring the OpenCom 130/

150 starting on page 67.

System Requirements

Note: If no connection can be es- tablished by following the instruc-

tions in the Brief Guide to Initial Configuration starting on page 59, refer

to the more detailed explanations below.

A normal TCP/IP-capable PC with a

Web browser is required for the initial configuration. The PC should at least meet the following requirements:

■ IBM-compatible 200 MHz PC

■ 32 MB RAM and 50 MB of free hard disk space

■ Microsoft Windows 95/98,

Microsoft Windows 2000/XP or

Microsoft Windows NT 4.0 operating system

■ Microsoft Internet Explorer version 4.0 or higher, or Netscape

Communicator version 4.5 or higher

Note: Microsoft Internet Explorer is already installed in current versions of the Microsoft Windows operating system. If required, a Web browser can be installed from the system CD delivered with the OpenCom 130/150.

In addition, the selected type of connection requires further system components that you may have to install on your PC. The driver software is normally supplied with the hardware, and the appropriate version should be available for your operating system. You will find the system software on the installation CD of your operating system.

For connection on the V.24 port

(COM port) you need:

Hardware: one free serial port

(RS-232, V.24) and a serial cable

(SUBD9). The V.24 interface card must be installed on the base module.

60 System Requirements Configuration

■ System software: serial port driver and TCP/IP protocol software

■ Driver software: RAS adapter software for installation on the service PC (is included on the

CD)

For connection by network card you need:

■ Hardware: network card with

10BaseT port and RJ-45 network cable (crossover twisted pairs or connection via a hub)

■ Software: network card driver and TCP/IP protocol software

Configuration under Windows

Before beginning initial configuration, install the necessary hardware and matching driver software on the

PC. Follow the installation instructions supplied with the hardware. In many cases, the TCP/IP system software is installed together with the driver software for the hardware.

When you have installed the driver software, proceed as follows:

Note: The following steps are not necessary under Windows 2000/XP. If possible, use a network card connection as network cards are easier to configure and feature higher data transfer rates. For more information

please read Connection by Network

Card (LAN) starting on page 64

1. Open “Network Settings” in the

Control Panel of your PC. To do this, you select the item “Settings > Control Panel” from the

Start menu and double-click on the “Network” icon. Under Windows NT, select the “Protocols” tab.

2. Check the list of installed components to see whether the TCP/

IP protocol is present. If necessary, install TCP/IP by clicking on the “Add” button.

3. Select “TCP/IP” from the “Protocol/Microsoft” folder and confirm your entry with “OK”.

4. Then follow the installation instructions displayed.

Depending on the type of connection (network card or V.24) you select, note the following when installing the driver and system software.

Configuration Configuration under Windows 61

Connection on Serial Port

(V.24)

The required components are normally ready installed together with the operating system. In this case, you can easily configure the connection to the OpenCom 130/150 by using the program “occonfig”:

Note: Under Windows NT or Win- dows 2000/XP you must log on as an administrator.

1. Insert the system CD supplied along with the OpenCom 130/

150.

The CD starts automatically if your PC is configured accordingly. Otherwise select “Run” in the Start menu. Use the

“Browse” button to find the

“cd_start.exe” program on the

CD. Confirm your entry with

“Open” and “OK”.

2. Select the “Software, installation program for RAS network link” option from the start mask. Click on “OK” to install the modem driver.

3. In the dialogue that follows, select a serial port and confirm this with “OK”.

After restarting your computer, you will find an icon for the connection to the OpenCom 130/150 on your desktop.

Note: If this procedure cannot be completed properly, refer to the sec-

tion entitled Notes on Configuring the

Serial Port on page 63.

Establishing a Remote Data

Transfer Connection

1. Connect the serial port of the PC to the OpenCom 130/150 COM port. Use the V.24 serial connector cable supplied with the V.24 interface card

2. Double-click on the OpenCom desktop icon created with the

“occonfig” program.

3. In the dialogue which follows, enter the user name and password valid for the

OpenCom 130/150 user account being used. For the initial configuration, log on under the user name “Administrator” without giving a password. Clear any entries in the “Domain” box and confirm this with “OK”.

When the connection is established, all necessary IP address parameters will be transmitted by the OpenCom 130/150 using the PPP protocol and automatically set for the direct PC link.

4. Once set-up of the connection is confirmed, you can continue

with Testing the Setup starting on page 65.

62 Configuration under Windows Configuration

Note: It is not possible to operate a network card and a remote data transfer connection for the same network address range simultaneously.

For this reason you must temporarily deactivate the network card when you want to establish a remote data transfer connection. To do this, open the “System” icon in the Control Panel and deactivate the network card in the “Devices” tab. If the PC is configured via DHCP, you can instead also disconnect the PC from the LAN and reboot it.

Notes on Configuring the

Serial Port

A serial port is automatically detected when the PC boots and the corresponding system software is installed. The TCP/IP connection to the

OpenCom 130/150 is established by means of additional system software: the RAS adapter software and the serial port driver.

Tip: The serial port that you use is operated with the parameters

57,600 baud, 8 data bits, 1 stop bit, no parity and no hardware data flow control.

Note: The RAS network is always installed under Windows 2000/XP and cannot be uninstalled. The following section is only relevant for users of old Windows versions.

Installing the RAS Network under

Windows 95 or Windows 98

1. Open the Control Panel and double-click on the “Software” icon.

2. Click on the “Windows Setup” tab and double-click on the item

“Communications”.

3. Tick the check box next to the component “RAS Network” and confirm your entry with “OK”.

Installing the RAS under

Windows NT 4.0

1. Open the Control Panel and double-click on the “Network” icon.

2. Select the “Services” tab and click on the “Add” button.

3. Select “Remote Access Service” from the list and confirm with

“OK”.

4. To conclude installation of the

RAS, the RAS “Properties” dialogue is displayed. Select the driver “OpenCom Modem” that was created on the first start of the program “occonfig” and confirm this with “OK”.

5. Confirm the configuration with the “Continue” button and close the network settings.

Note: If you have installed an oper- ating system update earlier (Service

Configuration Configuration under Windows 63

Pack), install this again after installation of the RAS.

Connection by Network

Card (LAN)

First-time configuration of the

OpenCom 130/150 is also possible by a network card, providing this is already installed on the PC, of course.

When the driver software for a network card is installed, the necessary system software for the TCP/IP protocol is installed at the same time.

During this process you should activate the automatic assignment of IP addresses by the DHCP protocol.

If the PC has been operating in a network to date, you should activate the automatic assignment of an IP address.

1. To do this, you select “Settings >

Control Panel” in the Start menu. Double-click on the “Network” icon. Under Windows NT select the “Protocols” tab. Under Windows 2000/XP right click on the “LAN Link” icon. Select

“Properties”.

2. Double-click on the item “TCP/IP

Protocol > Network card”. Activate the option “Obtain an IP address from a DHCP server” in the

“Properties” dialogue. Gateway or DNS entries must be deactivated.

Note: Changes to the Gateway and the DNS configuration are made by

DHCP.

Establishing a Network

Connection

1. Connect the PC network card to the OpenCom 130/150 network port. To do this, use either a crossover twisted-pair network cable or connect the

OpenCom 130/150 via a hub.

Note: For initial configuration, it may be wise not to connect the

OpenCom 130/150 to an existing LAN in order to eliminate conflicts with an existing DHCP server.

2. Restart your PC. During the system start, all necessary IP address parameters will be transmitted by OpenCom 130/150 via

DHCP and automatically set for the network card.

Note: If the PC has been operating under Windows NT in a network with a Windows NT domain, you will not be able to log on to the domain. So log on to the PC domain as the local user “Administrator”.

3. Continue reading under Testing

the Setup starting on page 65.

64 Configuration under Windows Configuration

Testing the Setup

Subsequent to establishment, test the TCP/IP connection between the

OpenCom 130/150 and the PC.

1. Select the item “Run” in the

Start menu. Enter the command

“ping host.domain” or

“ping 192.168.99.254” in the

“Open” box.

2. Confirm this with “OK”.

Tip: To find the IP address of the

Web console, enter * 1 8 2 on a connected system telephone.

* 1 8 3 will also show you the network mask.

You can test the correct IP configuration under Windows 95 and Windows 98. Select the item “Run” in the Start menu. Enter the command

“winipcfg” in the “Open” box. Confirm this with “OK”. Select the network adapter used for connection to the OpenCom 130/150. The IP addresses assigned by the

OpenCom 130/150 on establishment of the connection will be displayed.

Under Windows NT4, 2000 and XP you can check the IP configuration by entering the commands “ipconfig

-all” or “route print” in the command prompt. The command “arp -a” produces a list of assigned IP addresses for LAN links.

Starting the Browser

Start the installed Web browser.

When you start the Microsoft Internet Explorer for the first time, the Internet access wizard will automatically appear. Select the option “Use existing account” and confirm this with “OK”.

If the PC has been operating in a network or used for Internet access, it is possible that access may be configured indirect via a proxy server. Deactivate access via a proxy server

(“Direct connection”). To do this in the Internet Explorer, open the Internet options in the menu “Tools > Internet Options”, then select the

“Connections” tab. In Netscape Communicator, you select the command

“Edit > Settings” and then select the section “Extended > Proxies” under

“Category”.

Note: Reset your browser’s options for the call-up of pages to their default settings specified on initial installation of the browser.

Configuration Configuration under Windows 65

Configuration for Linux and MacOS

MacOS

All modern operating systems support the TCP/IP protocol. You can find detailed information on setting up hardware and software for the

Windows operating systems under

Configuration under Windows starting on page 61. In this section there

are tips on integrating Linux and

MacOS operating systems.

The TCP/IP protocol is already integrated in the new MacOS starting with version 7.6. For the

OpenCom 130/150 to configure the

TCP/IP settings of a MacOS system via DHCP, you must set the configuration method to “DHCP Server” in the menu “Control Panels TCP/IP”.

Linux

The Linux network configuration is usually performed by the set-up program with which you install a Linux distribution. After installation, you will see a series of “How To's”. In

“Linux NET-3-HowTo” and “DHCP

Mini-HowTo” you will find instructions on TCP/IP configuration.

To access the OpenCom 130/150

Configurator, you should also install Netscape Communicator 4.5 (or higher) or Microsoft Internet Explorer 4.5 (or higher).

For the OpenCom 130/150 to configure the TCP/IP settings of a Linux system via DHCP, you must also install the “dhclient” package and activate configuration via DHCP in the

Linux network configuration. To access the OpenCom 130/150 Configu-

rator, you should also install Netscape Communicator 4.5 (or higher).

66 Configuration for Linux and MacOS Configuration

Configuring the OpenCom 130/150

Preparing the

Configuration

Before starting with the configuration, make sure you have the following documents at hand:

■ An overview of the ports

■ A list of the terminals to be connected

■ A list of the IPEIs, if you wish to log on DECT terminals in the secure procedure

■ A list of the users to be set up

(staff entitled to use the services of the OpenCom 130/150) with their names, departments, and the internal call numbers you want to allocate to them

■ For Internet access: the Internet service provider access data.

Data not available for first-time configuration can be updated or corrected at a later date.

Note: Use the Configuration Guide starting on page 127. This will assist

you in making the settings in the correct sequence.

Starting the Web Console

1. Start your Web browser. Enter the OpenCom 130/150 IP address in the “Address” box: http://192.168.99.254/.

If the configuration PC gets its IP address automatically from the

OpenCom 130/150 or if the

OpenCom 130/150 is entered as the domain name server, you can also start the Web console by entering the DNS name. The

DNS name in the factory setting is host.domain. You can change this in the Configurator (NET

Configuration: Easy Access menu).

2. The OpenCom 130/150 Web console is started. First set the country in which you are operating the OpenCom 130/150, and in which language the Web console is to be displayed.

Configuration Configuring the OpenCom 130/150 67

OpenCom 130: log-on dialogue box

3. To commence configuration, you must first log on. For the initial configuration, enter your:

- user name: “Administrator”

- password: for the initial configuration, leave this box blank.

4. Confirm this by clicking on OK.

This puts all connected terminals into the “Guest” user group with restricted user rights. In this way you prevent international external calls from the terminals, for example, while you are configuring the

OpenCom 130/150 and the users.

68 Configuring the OpenCom 130/150 Configuration

OpenCom 130: dialogue box for initial access

5. The software opens a dialogue for initial access. Determine an administrator password and enter it in this dialogue.

6. Confirm your input with Apply.

7. Click on the Configurator button on the home page.

You will find notes on using the Con-

figurator and in the online help.

Click on Help in the menu bar or click on TOC to activate an overview of help topics.

Loading the Online Help

The online help can now be loaded in the Configurator:

1. Go to the SYS Configuration:

Components menu. Select the entry Online Help and click on

Browse.

2. Look for one of the languagespecific ZIP files in the OLH directory of the set-up CD. Confirm your choice by clicking on Open.

3. Then click on Load to transfer the online help to the system.

Configuration Configuring the OpenCom 130/150 69

Please note: After completion of the loading operation, the system will take a few minutes to analyse the transferred file.

Note: You can downed the latest version of the online help from http://www.detewe.de/.

Finishing the

Configuration

1. When you have completed all the settings in the Configurator, you must save the configuration

(see also Saving and Loading the

Configuration on page 72).

2. Then select the Log-off command in the upper menu bar.

Preconfiguration

Configuration of the OpenCom 130/

150 can be prepared at your DeTeWe

Customer Service Centre or by an authorised DeTeWe dealer. For this purpose, a OpenCom 130/150 installed here is programmed with the customer data (e.g. user data, call distribution schemes, cord-bound terminals). This data is stored and then loaded into the OpenCom 130/150 at the customer’s site by a service technician.

This prepared configuration must be completed at the customer’s site

(LAN configuration and DECT terminals).

For configuration of the

OpenCom 130/150 Internet functions, first ask the responsible system administrator for details of the customer’s LAN prerequisites.

Remote Configuration

The OpenCom 130/150 configuration can also be altered or updated remotely by a customer service centre or authorised dealer. This requires activation of internal RAS access in the OpenCom 130/150 for the customer service centre/authorised dealer.

Note: If one or more MSNs are en-

tered on the PBX Configuration: Sys-

tem: Remote service menu page in

the Configurator and the Status op- tion is activated, remote configuration access is then activated when a data call from one of the entered

MSNs is registered.

The customer service centre/authorised dealer can then log into the

OpenCom 130/150 as an administrator:

■ User name: “Administrator”

■ Password: administrator password

70 Configuring the OpenCom 130/150 Configuration

Note: If you do not wish to let the customer service centre/authorised dealer know the administrator password, you can define a temporary password for remote configuration with at least five digits.

Use the following code digit procedure on a standard terminal or a system telephone to activate internal remote maintenance access for the service centre/authorised dealer:

Remote configuration on (log-on with administrator password)

H * 1 9 *

Z (system PIN) #

Remote configuration on (log-on with temporary password)

H * 1 9 * Z (system PIN)

* Z (temporary password) #

Remote configuration off

H # 1 9 #

Activation is automatically cancelled 30 minutes after the last configuration activity.

Note: During remote configura- tion, the OpenCom 130/150 is blocked for RAS access by any further users.

Please note: The system PIN is preset to “0000” and it is absolutely imperative that the system administrator changes it to prevent undesirable remote maintenance.

Using remote configuration, all

OpenCom 130/150 settings with the exception of the system PIN can be edited or updated. New software versions of the OpenCom 130/150 and the software for the connected system terminals and base stations can also be installed (see the SYS

Configuration: Firmware menu in the Configurator).

For security reasons, settings in the

Configurator, Net Configuration should only be edited on site to avoid malfunctions or failures in the customer’s LAN (e.g. due to IP address conflicts). Refer to the chapter

entitled Configuration Examples starting on page 76, where interac-

tion between the OpenCom 130/150 and a LAN is explained.

Codes for IP

Configuration

The IP configuration of the

OpenCom 130/150 is performed on the Web console in the Configura-

tor, in the NET Configuration: Easy

Access menu.

In the event that the IP configuration of the OpenCom 130/150 has to be changed and access via the Web console is not possible, you can also use a code digit procedure to change these basic settings. Entry can be made from an analogue telephone, an ISDN telephone and from system telephones.

Configuration Configuring the OpenCom 130/150 71

Ask your system administrator for the OpenCom 130/150 system PIN.

The factory setting is “0000”.

Set IP address

H * 1 8 2 Z (system PIN)

* Z (www) * Z (xxx) *

Z (yyy) * Z (zzz) #

Set NET mask

H * 1 8 3 Z (system PIN)

* Z (www) * Z (xxx) *

Z (yyy) * Z (zzz) #

Restart

H * 1 8 5

Z (system PIN) #

Saving and Loading the

Configuration

Configurations are saved in a file archive and can be loaded to the

OpenCom 130/150 either locally from a connected configuration PC, or by remote configuration.

The following configuration and customer data can be saved and loaded again:

■ Telephony and network parameters

■ User data

■ Telephone book entries

■ LCR tables

For further information, refer to the online help documentation under the topic SYS Configuration: Data

backup.

Loading SW Updates

New versions of the system and terminal software can be loaded to the system.

New software versions of the

OpenCom 130/150 are loaded from the configuration PC, which accesses the Configurator (see the SYS Con-

figuration: Firmware menu). For information on connecting a configu-

ration PC, see Brief Guide to Initial

Configuration on page 59.

The terminal software is part of the

OpenCom 130/150 software and is automatically loaded into the terminals via the OpenCom 130/150 if the software version in the terminal is different from the terminal software stored in the OpenCom 130/150.

Note: If you are operating an PBX cascade, new system software is automatically transferred to the slave system from the master system. If you are operating an OpenCom 105,

OpenCom 110 or OpenCom 120 slave system, you require an additional firmware file with the required version ID. In this case, you must import both firmware files.

72 Configuring the OpenCom 130/150 Configuration

For further information, refer to the

online help documentation under the item SYS Configuration:

Firmware.

Resetting the System

Data

You can restore the factory settings of the OpenCom 130/150 in the Configurator. Should this not be possible, refer to the next section entitled

Basic Hardware Settings Switch.

Please note: If this is done, all in- dividual settings and the user data are then lost. For this reason, you should back up your configuration regularly, the best time being after every change. For details, refer to the

chapter entitled Saving and Loading the Configuration starting on page 72

and to the Web console online help.

Proceed as follows:

1. In the Configurator, call up the

SYS Configuration: Restart menu.

2. Click on Restart with Defaults.

3. Confirm this by pressing “OK” when the query dialogue box opens.

Basic Hardware Settings

Switch

The OpenCom 130/150 configuration can also be returned to the factory settings by means of the basic hardware settings switch.

Please note: If the factory set- tings are restored, all customer settings and user data will be lost.

To restore the OpenCom 130/150 basic settings, proceed as follows:

1. Switch off the OpenCom 130/

150 by disconnecting the plugin power supply of the basic module.

2. Remove the cover.

CAUTION!

Static charge can damage electronic devices. Observe the regulations regarding electrostatically sensitive components.

3. The basic settings switch is designed as a key switch. The location of the switch can be found

in the chapter entitled Interface

Configuration Configuring the OpenCom 130/150 73

Cards starting on page 29. Press

and hold the switch.

4. Replace the power plug in the mains socket. Wait about 30 seconds until the indicator on the front of the OpenCom 130/150 constantly flashes.

5. Disconnect the power plug from the mains socket again.

6. Release the key switch.

The system data is now reset.

7. Replace the power plug in the mains socket.

The OpenCom 130/150 will now reboot in the default configuration. The procedure is completed when all connected system terminals show the time on their displays.

8. Log on to the Web console (see

Starting the Web Console on page 67). Configure the

OpenCom 130/150 (possibly by

loading a saved configuration;

see Saving and Loading the Con-

figuration on page 72).

Generating Your Own

MoH Files

The OpenCom 130/150 comes with an internal MoH file for Music on

Hold. The OpenCom 130/150 product CD contains a number of MoH files with different volume levels, which you can load at a later time as necessary.

The file format for non-resident Music on Hold is *.wav. You can also save your own MoH in a *.wav file and load it into the OpenCom 130/

150.

If you have a Windows operating system, you can use the “Sound Recorder” program to generate your own MoH file. This program is usually located in the Windows directory called “Multimedia”.

The MoH file must be coded with

8000 Hz, 8 bit mono in accordance with CCITT, A-Law. This coding is required for the OpenCom 130/150 and can be set in the “Sound Re-

corder” when you save the file under

Format (CCITT, A-Law) and At-

tributes (8000 Hz, 8 bit mono).

Note: If you don't have the Sound

Recorder program or the appropriate codec on your Windows operating system, you should install these components from your Windows CD.

74 Configuring the OpenCom 130/150 Configuration

Load your MoH file in the Web console's Configurator, in the SYS Con-

figuration: Components menu.

Note: When generating your own

MoH file, you may incur a fee for the use of non-resident melodies (e.g. a

GEMA fee in Germany or MCPS fee in the UK). The MoH files that come with your OpenCom 130/150 can be used free of charge.

Configuration Configuring the OpenCom 130/150 75

Configuration Examples

OpenCom 130/150 in Computer

Networks

One of the outstanding features of the OpenCom 130/150 is the integration of telephony and computer networks. Connect the

OpenCom 130/150 via a computer network (LAN) with suitably configured workstations, and you can use its network features from these workstations. Using a Web browser you can access:

■ the OpenCom 130/150 Configurator

■ call charge administration

■ the OpenCTI 50, with which telephone functions can be used on a PC

■ the OpenCom 130/150 central telephone book and your personal telephone book as well as to the company telephone book

(if the multi-company variant is activated).

In addition, the OpenCom 130/150 can be used as an Internet access server. RAS access can also be implemented using the OpenCom 130/

150, which enables the integration of external staff in the LAN.

In this chapter you will find several examples of configurations showing integration of the OpenCom 130/

150 in a LAN. Which example applies to your situation depends on the size and properties of the existing or planned LAN infrastructure.

76 OpenCom 130/150 in Computer Networks Configuration Examples

The following LAN prerequisites are possible:

Server configuration in the LAN OpenCom 130/150 Functions

No IP server present OpenCom 130/150 functions automatically as DHCP and DNS server

IP server present

DHCP server present

OpenCom 130/150 functions automatically as DHCP client

System Administrator must assign IP address and

DNS name for OpenCom 130/150

IP server present

No DHCP server present

Special case when integrating the OpenCom 130/

150 in a LAN; settings in the “NET Configuration:

Easy Access” menu must be coordinated with the responsible system administrator

Introduction to TCP/IP

In a single LAN it is possible to use various protocols for the transmission of data. The connection between a workstation computer and the OpenCom 130/150 runs via the

TCP/IP protocol used on the Internet.

TCP/IP can be used together with other protocols (e.g. NetBEUI, Apple-

Talk or IPX/SPX) on the same network.

Every device participating in data transmission using TCP/IP requires a unique IP address. An IP address consists of four groups of digits from

0 to 255, each separated by a full stop. The supplementary protocols

DHCP and PPP automatically assign

IP addresses to devices. Class C networks normally use IP addresses in which the first three numbers are the same and the last number is uniquely assigned to a specific device in the LAN. On the Internet, unique addresses assigned by a special organisation created for this purpose are used. Within a LAN, you can use addresses which are not unique world-wide.

TCP/IP enables the establishment of connections via one or more intermediate stations. The decision whether to connect directly or indirectly to the partner device depends on the network mask. The network mask for a class C network is

255.255.255.0. If the IP address of the partner device does not fit the network mask, the connection is es-

Configuration Examples Introduction to TCP/IP 77

tablished via the default gateway. If a device knows several data routes to different intermediate stations, one speaks of a router.

The domain name system (DNS) resolves a plain text DNS name into an

IP address. The DNS is a hierarchically structured database, distributed worldwide. A DNS server can supply information on the names and IP addresses for which it is responsible. For all other information, a DNS server contacts other DNS servers. For the establishment of every connection from the workstation, it is possible to give either an IP address, or a name that a DNS server resolves into an IP address.

Note: For further explanations of technical terms, refer to the Glossary on the CD-ROM supplied.

OpenCom 130/150 in a Serverless LAN

In a peer-to-peer network, the workstations are connected to one another via network cables. In many networks, the cables run in the form of a star from a central hub. Such networks do not require special servers. This configuration example is also valid for a LAN with a server using a protocol other than TCP/IP

(e.g. AppleTalk or IPX/SPX).

ISP

(DNS)

Ext.

OpenCom

(DHCP, RAS, int. DNS, Internet)

Net

PC 1 PC 2

Net Hub Net

The OpenCom 130/150 in a serverless

LAN

In a serverless LAN, the

OpenCom 130/150 takes over the IP configuration of the connected workstations. All TCP/IP settings necessary for the workstations are assigned by the OpenCom 130/150 via DHCP (dynamic host configuration protocol). In this operating

78 OpenCom 130/150 in a Serverless LAN Configuration Examples

mode, an IP address space reserved for such networks is used:

192.168.99.254

192.168.99.129 to 192.168.99.148

192.168.100.0 to 192.168.100.10

255.255.255.0

192.168.99.254

OpenCom 130/150 IP address

DHCP addresses: IP address space for workstations

PPP addresses: IP address space for RAS dialling

Network mask (class C network)

DNS server IP address

Default gateway IP address

Install the TCP/IP network protocol and a Web browser for every workstation which is to have access to the

OpenCom 130/150 network features.

For notes on installing network

cards, refer to Connection by Network

Card (LAN) on page 64.

DNS Name Resolution

In a serverless LAN, the internal DNS name resolution is performed by the

OpenCom 130/150. If you type the string “host.domain” into your browser, a DNS request is sent to the

OpenCom 130/150 IP address. The

OpenCom 130/150 responds with the correct IP address, so that the

Configurator home page can be called up.

In a peer-to-peer network (Windows network), the workstations each have a name which is displayed in the network environment. These

NetBIOS names can differ from the

DNS names assigned to the workstations by the OpenCom 130/150. The

OpenCom 130/150 is not visible in the network environment.

Internet Access

If access to an ISP has been configured on the OpenCom 130/150, the

OpenCom 130/150 can be operated as an Internet access server without any additional configuration of the workstations. When you want to see a Web page, you simply type the URL

(uniform resource locator; Internet address; “http://...”) in your browser.

In a serverless LAN, the

OpenCom 130/150 is configured as a

DNS server and default gateway. The workstation therefore sends its Internet connection request to the

OpenCom 130/150.

Configuration Examples OpenCom 130/150 in a Serverless LAN 79

In almost all cases, the request will contain a DNS name which is unknown in the internal network.

When you type a URL into your browser, the OpenCom 130/150 receives the request to find the corresponding IP address. If the name is unknown in the LAN, the request is forwarded to an ISP’s external DNS server.

Note: Workstation PCs automati- cally add a domain name to URLs without a dot. You specify this do-

main name in the Configurator. For example, if you have configured

“firm.co.uk” as the domain name, an access request for “www.firm.co.uk” will be interpreted as a local DNS request which does not lead to the establishment of an Internet connection. For this reason, you should choose a name which is not used in the Internet as the domain name

(“firm-opencom.co.uk” for example).

RAS Access

You can establish a connection from an external computer with an ISDN card to the OpenCom 130/150. The necessary TCP/IP settings are transmitted by the OpenCom 130/150 on establishment of the connection.

The computer that has dialled in now has access to all services in the

LAN capable of being used via TCP/

IP. The authorisation for RAS access is set up in the Configurator via the

User Manager: User Groups menu.

In a serverless LAN, Windows uses the NetBIOS protocol for accessing files and printers via the network environment. NetBIOS can use Net-

BEUI, IPX/SPX or TCP/IP as the transport protocol. In the network environment, you can only access files and printers on workstations using TCP/IP for NetBIOS.

Note: In a serverless LAN, the work- stations running decide independently which one is to keep the list of names visible in the network environment. This process is triggered by broadcasts, which can take some time on a RAS connection. You can shorten this period by activating the “Find >

Computer” function in the Start menu and selecting the client computer.

80 OpenCom 130/150 in a Serverless LAN Configuration Examples

OpenCom 130/150 in a LAN with an IP-enabled Server

In a LAN with an IP-enabled server, you should coordinate integration of the OpenCom 130/150 with the responsible network administrator.

You must decide on the IP address space to be used and which network services (DHCP, DNS, RAS, Internet access) the OpenCom 130/150 is to handle in the LAN.

In networks in which the TCP/IP settings are made manually, you have to enter the corresponding TCP/IP settings in the OpenCom 130/150

Configurator (NET Configuration:

Easy Access menu). Here the

OpenCom 130/150 acts as the DHCP server. A workstation requesting the

TCP/IP settings via DHCP then receives the settings you made in the

Configurator.

ISP

(DNS)

OpenCom

Net S

int

Server

(DHCP, RAS, int. DNS,

Internet)

Net

Ext.

PC 1 PC 2

Net Hub Net

The OpenCom 130/150 in a LAN with an IP-enabled server

In many cases, an IP-enabled server configures the TCP/IP settings via

DHCP for all workstations. On starting, the OpenCom 130/150 requests

TCP/IP settings via DHCP. If this request is responded to, the

OpenCom 130/150 uses the TCP/IP settings received. You can then use a workstation to access the

OpenCom 130/150 Configurator under the IP address assigned by the server.

DNS Name Resolution

In a LAN with an IP-enabled server, the latter is also responsible for DNS name resolution. If you want to start the Configurator by entering a DNS name, you must link this name on the server with the IP address used by the OpenCom 130/150. For further information, refer to the server documentation.

Note: To access the OpenCom 130/

150 under the same IP address after a restart, you must specify this IP address permanently on a DHCP server.

On a DHCP server it is possible to link the MAC address of a network card with a specific IP address. You will find details in the server documentation.

Configuration Examples OpenCom 130/150 in a LAN with an IP-enabled Server 81

Internet Access

You can also use the OpenCom 130/

150 as an Internet access server in a

LAN with an IP-enabled server. To do this, you must enter the

OpenCom 130/150 IP address on the server as the default gateway. In addition, you must edit the internal

DNS server configuration so that the resolution of external DNS names is forwarded to the OpenCom 130/150.

In this example, the Internet connection is established from a workstation via the server, which in turn requests Internet access from the

OpenCom 130/150.

There are two different ways of suitably configuring the internal DNS server. You can enter the

OpenCom 130/150 IP address as a

DNS forwarder. If you require access to extended DNS information, you can also configure the DNS server for a recursive DNS request without the

DNS forwarder. For further explanation, refer to the DNS server documentation.

ISP

(DNS)

OpenCom

(Internet)

Net S

int

Server

(DHCP, RAS, int. DNS)

Net

Ext.

PC 1 PC 2

Net Hub

The OpenCom 130/150 as a DNS server in a LAN with an IP server

Net

RAS Access

In a LAN with an IP-enabled server you can also enable external computers to dial in via the

OpenCom 130/150. To do this, you should coordinate with the network administrator the IP address space which can be assigned to an external computer dialling in, and enter it in the Configurator, NET Configura-

tion: Easy Access menu, under PPP

Addresses.

The user account administered by the OpenCom 130/150, with which dialling in is permitted, only allows the establishment of direct and anonymous TCP/IP connections such as HTTP, FTP or SMTP connections. If you additionally want to allow file or printer access in the network, you must set up a suitable user account on the addressed server for network log-in. If you use the same log-in name for the OpenCom 130/150

82 OpenCom 130/150 in a LAN with an IP-enabled Server Configuration Examples

user account and the same password for the network log-in, you have to enter this combination only once when dialling in.

ISP

(DNS)

OpenCom

(RAS, Internet)

Net

Server

(DHCP, int. DNS)

Net

Ext.

PC 1 PC 2

Net Hub Net

RAS access by the OpenCom 130/150 in a LAN with an IP server

Note: In a larger Windows network with several segments, the lists of computer names visible in the network environment can no longer be established by broadcasts. In this case you use a special WINS server whose address the OpenCom 130/150 does not make known to the workstation when dialling in. For this reason, you enter the address of a WINS server manually in the network settings of the workstation.

Configuration Examples OpenCom 130/150 in a LAN with an IP-enabled Server 83

LAN-to-LAN Link

You can use the OpenCom 130/150 to interlink two LANs via ISDN. To do this, you configure two

OpenCom 130/150 systems so that they can dial in to each other. In order for this to work, the two LANs

OpenCom

(IP=192.168.99.254,

Net=192.168.99.0)

Net S

0 must be configured for different IP address ranges (subnetworks). For at least one of the OpenCom 130/150 systems, change the prescribed address range for the LAN.

OpenCom

(IP=192.168.11.254,

Net=192.168.11.0)

Net

PC 1 PC 2 PC 1 PC 2

Net Hub Net

The OpenCom 130/150 in a LAN-to-LAN link

In the Configurator, NET Configura-

tion: LAN-LAN menu you can configure the dial-in settings. The

OpenCom 130/150 will set up a connection whenever a TCP/IP data transfer to the other LAN is requested.

Net Hub Net name resolution for the Windows network.

As the IP address range, you can select one of the 256 class C subnetworks designed for local LANs.

Select a class C sub-network in the range from 192.168.0.0 to

192.168.255.0.

Note that such a connection is only set up when specific requests are made. These can be for FTP file transfers, e-mails or downloading

Web pages. Name resolution via broadcasts is not possible. If you wish to use the LAN-to-LAN link to access files and printers in the Windows network, you need an IP-enabled server that administers the

84 LAN-to-LAN Link Configuration Examples

Useful Information on Internet Access

Costs

The OpenCom 130/150 uses a router function to access the Internet, which means that it automatically establishes an Internet connection when required and terminates the connection after a certain period of time if no data are being transmitted.

Unfortunately, programs other than those typically intended to access the Internet (such as your browser or your e-mail software) may send out data packets which cause an Internet connection to be established, even if these programs are not strictly Internet-associated applications.

Examples of such programs are the

Microsoft

operating system, various multimedia programs such as Realplayer

and anti-virus applications that may establish an Internet connection for automatic updates (the so-called “phone home function”).

It is therefore highly advisable to limit ISP access by specifying the maximum monthly connection time under Connection time per month

(maximal) in the NET Configura-

tion: Connections: ISP menu on the web console.

Using the Web

A Web browser not only enables you to use the OpenCom 130/150 Con-

figurator from every workstation but also to obtain a wealth of information from the Internet. Simply enter the desired URL in the address field of the browser. Access from a stand-alone PC via an online service differs from Internet access via the

OpenCom 130/150 in the following respects:

■ When you request a Web page, dialling in results automatically.

There is no display of dialogues with manual confirmation of dialling in or hanging up.

■ Requesting Web pages is not a connection-orientated service.

When the Web page has been loaded completely, the TCP/IP connection is cleared. If you do not request further Web pages, the OpenCom 130/150 automatically releases the connection to the Internet after a certain, specifiable duration.

■ It is possible to call up Web pages simultaneously from several workstations.

■ The OpenCom 130/150 can block access to certain Web pages by means of filter lists.

Configuration Examples Useful Information on Internet Access 85

E-mail

One of the most important services in the Internet is e-mail. E-mails are buffered in individual e-mail accounts on a mail server. Mail servers are operated by ISPs for example.

With the OpenCom 130/150 you can set up one or more e-mail accounts for every user account configured on the OpenCom 130/150. These e-mail accounts are then checked at regular intervals.

If there are new e-mails in an e-mail account, and the OpenCom 130/150 has been configured for this function, the user specified in the

OpenCom 130/150 user account is notified of the new e-mail on his system terminal. System telephones from the OpenPhone 6x and 2x product range can also display information such as the sender or the subject of the e-mail.

NAT

Network address translation (NAT) is activated on accessing the Internet

(ISP). You require this feature in order to translate internal IP addresses to valid external IP addresses. This has three important consequences for Internet access:

■ Several workstations can share a single Internet access. You do not require a LAN access, only a single account with the Internet service provider.

■ The IP addresses used in the LAN are translated into IP addresses valid worldwide. So you require no such addresses for your LAN.

■ Only TCP/IP connections triggered from a workstation can be established. Consequently, while you can call up Web pages from a workstation, you cannot install a Web server visible in the Internet on a workstation.

Certain protocols cannot be used when NAT is being used. This affects protocols with the following properties:

■ TCP/IP addresses are transported in the useful load, e.g.

NetBIOS over TCP/IP.

■ The protocol requires an active, inward-directed connection establishment, e.g. ICQ.

86 Useful Information on Internet Access Configuration Examples

■ The protocol will function without TCP/UDP port numbers, e.g.

ICMP or IGMP.

The OpenCom 130/150 NAT has suitable processes for ensuring the functions of many important protocols affected by these rules. These are the protocols FTP (in “active” mode),

CuSeeMe (“videoconferencing”), IRC

(“chat”), ICMP errors (“traceroute”) and ICMP echo (“ping”).

Protocols which require inward-directed connection establishment can be configured in the Net Config-

uration: Port Access menu. For further information, refer to the online help of this menu.

Configuration Examples Useful Information on Internet Access 87

PBX Networking

As requirements grow, the

OpenCom 130/150 can be operated together with other PBX installations. If you merely need a larger number of connections, it is easy to

link a second PBX (“PBX Cascading”).

If you want to operate the

OpenCom 130/150 at several locations with different PBXs, this is pos-

sible by PBX Networking.

PBX Cascading

You can combine two PBXs in order to increase the number of terminals that can be connected. A master PBX and a slave PBX are connected to one another by means of two cables.

The two PBXs essentially function

Master PBX

OpenCom 120

OpenCom 130

OpenCom 150 like a single PBX with a higher number of ports. The master PBX controls the slave PBX. The following

PBXs from the product family can be used for cascading:

Slave PBX

OpenCom 105, OpenCom 110,

OpenCom 120

OpenCom 105, OpenCom 110,

OpenCom 120 or OpenCom 130

OpenCom 150

Note: The OpenCom 107 is not equipped with a PCM port. For this reason, PBX cascading is not possible with this PBX.

For the PBX Cascading you will need a license. The license agreement provides you with the necessary steps to activate this function

Functionality of PBX

Cascading

PBX cascading requires two twistedpair leads with RJ45 plugs between the PBXs:

■ Voice data: one lead with all eight pins wired 1 to 1. Connect this to the PCM ports of the

88 PBX Cascading PBX Networking

PBXs. The shielded CAT-5 lead may be up to three meters long.

The PCM port is on the add-on module of the OpenCom 130.

You must therefore install an add-on module in each of the two PBXs before they can be cascaded.

■ Administration data: one CAT-5

Ethernet lead. Connect the LAN2 port of the master system’s addon module with a LAN port of the slave system. With the

OpenCom 150, use the LAN1 port.

The type of PBX used as the slave system determines which of the LAN ports you should use.

In the case of an OpenCom 130, also use the LAN2 port on the add-on module. In the case of an

OpenCom 105, an OpenCom 110 or an OpenCom 120, use the

LAN1 port. In the case of an

OpenCom 150, use the LAN1 port.

Basic module

LAN

PBX 1

(Master)

Add-on module

PCM LAN1 LAN2 LAN0

Voice data lead

(eight pins assigned, joined 1 to 1) Hub/Switch

(in LAN of company)

Cascaded PBX system (OpenCom 130)

Basic module

LAN

PBX 2

(Slave)

Add-on module

PCM LAN1 LAN2 LAN0

CAT-5 Ethernet lead

PBX 1

(Master)

PBX 2

(Slave)

PCM1 PCM2 LAN0 LAN1 PCM1 PCM2 LAN0 LAN1

Voice data lead (eight pins assigned, joined 1 to 1)

Cascaded PBX system (OpenCom 150)

CAT-5 Ethernet lead Hub/Switch

(in LAN of company)

PBX Networking PBX Cascading 89

Putting a Cascaded PBX into Operation

Proceed as follows to put a cascaded

PBX system into operation:

1. Take the additional slave system out of its packaging and place it in immediate proximity to the master system. Connect a system telephone to the slave system for a later performance check. Use the U pn

1 press-fit terminal of the basic module (only

OpenCom 130) or one of the U pn ports of an interface card.

Please note: If you want to use an older version of the OpenCom 105,

OpenCom 110 or OpenCom 120, you must first load system software for this which is compatible with the master system. Then compare the version numbers of both PBXs in the

Configurator on the System info:

Versions menu page.

2. Back up the master system data.

For further information, refer to the online help topic SYS Con-

figuration: Data Backup.

3. Switch off the master system if it is operating. Disconnect the module from the power supply by pulling out the mains plug.

4. If necessary, install the add-on module for the master system. If you use an OpenCom 130 as the slave system, you also have to install an add-on module.

5. Connect the two modules by means of two suitable cables as described above.

6. Power on the two PBXs. The order in which you do this does not matter.

7. In the PBX Configuration:

Ports: Slots dialogue of the master system’s Configurator, click on Slave. Select the slave

Type in the Slave: Change dialogue.

If a possible slave system was detected when the system was started, there is an additional entry in the Type field (“Online:

PBX type”). If you select this entry, the settings for Type and

MAC address are applied automatically.

Note: There are two versions of the

OpenCom 105. If you select the ap-

propriate entry under Type, the corre- sponding module version will be dis-

played under PBX Configuration:

Ports.

Please note: If you change the type of slave system later on, the port settings that have been made will be deleted.

The master system then initialises the slave system. This may

90 PBX Cascading PBX Networking

involve transfer of firmware (operating software) from the master system to the slave system.

The transfer process is only executed for two OpenCom 130/150

PBXs. This can take a few minutes.

8. Configure the system telephone connected to the slave system for testing purposes in the Con-

figurator. In the

PBX Configuration: Ports: Upn dialogue, click on one of the additionally displayed entries of the type Upn 1/0/n (1: slave system, n: U pn

port number).

Note: Changes to the configura- tion while initialising the slave system may trigger error reports referring to the ongoing initialisation.

You can see that the initialisation has been completed from the display on the system telephone connected to the slave system.

Notes

Observe the following when operating a cascaded PBX system:

■ All U pn

, S

and a/b ports of the slave system can be used with appropriate telephones. All features of system telephones on

U pn

ports are available without restriction.

■ The S

ports of the slave system can also be used for trunk lines

or for PBX networking (see PBX

Networking starting on page 92).

■ It is not possible to operate a

DECT base station on one of the

U pn

ports of the slave system.

■ The COM, actor/sensor and LAN ports of the slave system cannot be used. The LAN ports on the add-on module of slave system can be used without restriction.

■ The two communications systems must have a direct Ethernet connection or be connected via a hub in order to exchange data. They cannot be connected through a router.

■ The OpenCom 150 is equipped with the PCM2 port in order to realize cascading of a third PBX with a future release. Use one of the two LAN0 ports, to connect the OpenCom 150 to the Local

Area Network.

■ The slave system cannot be addressed directly through a LAN.

For configuration, always use the Web console of the master system.

■ A memory card installed in the slave system (OpenVoice, Open-

Attendant) cannot be used.

PBX Networking PBX Cascading 91

■ To operate the slave system again normally, you must reset it to its factory settings (refer to

Resetting the System Data starting on page 73).

PBX Networking

OpenCom 130/150 provides all the features necessary for PBX networking. You need PBX networking in the following cases:

■ To operate the OpenCom 130/

150 as a subsidiary system on another PBX. This will also allow you to use the OpenCom 130/

150 as a DECT server, for example.

■ To network the OpenCom 130/

150 with an OpenCom 1000. In this way you can use the

OpenCom 130/150 as a PBX for a branch office, for instance.

■ To network several

OpenCom 130/150s into a PBX system.

■ To use flexible configuration possibilities of trunk lines for a

OpenCom 130/150.

All settings that affect the configuration of PBX networking can be found in the Configurator menu

PBX Configuration: Trunks and in the PBX Configuration: System:

Settings dialogue under System

linking. Refer also refer to the corresponding help topics in the

OpenCom 130/150 online help.

Note: If you do not need the fea- tures of PBX networking, the simplified configuration is sufficient in most cases. For this purpose, assign the

preconfigured trunk groups Multi-

terminal access or System access to the ports. The preconfigured route

called External trunk now makes it possible to seize an external line immediately or by first dialling the prefix “0”. You can rename the preconfigured bundle and the preconfigured route if required, but you cannot delete them.

Connections

Networking two or more PBXs means interconnecting them. The

OpenCom 130/150 allows you to use both trunk lines and point-to-point connections on external S

ports or on the S

port.

92 PBX Networking PBX Networking

PBX PBX PBX PBX

PBX

Example of a PBX network

Trunk line

Point-to-point connection

Various line types and transmission protocols can be used for point-topoint connections. The required network topology (distance, connection capacity) determines which type of point-to-point connection is most suitable.

Protocol: Q.SIG or DSS1

The Q.SIG protocol, designed for

ISDN point-to-point connections, is the preferable choice as the transmission protocol; alternatively, the

DSS1 protocol, designed for ISDN dial-up connections in the Euro-

ISDN, can be used. Certain PBX networking features can only be used with the Q.SIG protocol, however. In particular, the identifier indicating whether a call is internal or external cannot be transmitted using DSS1.

Both protocols implement communication on several protocol layers:

■ L1: Layer 1 defines the physical line properties and the electrical coding of signals.

■ L2: Layer 2 enables communication via individual error-protected channels that are independent of each other.

■ L3: Layer 3 defines the administration of the individual channels and implements the features designed for ISDN.

Master/Slave

For an ISDN connection, it is possible to determine which PBX is the protocol master and which the protocol slave. This relationship can be determined for all three protocol layers independently of one another.

For each protocol layer, the PBX at the other end always has to be suitably configured. If one PBX is the protocol master for a layer, the other

PBX must be the protocol slave for this same layer. Normally all three protocol layers are configured identically. In the case of a trunk line, the network operator is the protocol master for all three layers.

Note: In the case of an S

line, it is also possible to determine for each useful channel which end can administer a channel (master = internally seized or slave = externally seized).

On S

lines this setting is determined by “L3 master” for both B-channels.

L1 Clock

To enable PBXs in the ISDN network to communicate with each other, they must be “clock-aligned”. The L1 protocol master sets the clock for layer 1, and the L1 protocol slave adopts (synchronises to) this clock.

PBX Networking PBX Networking 93

When planning a PBX networking scheme, you must make sure that the L1 clock propagates from a master via a number of PBXs.

Network operator M S

PBX1

M S

PBX 3

PBX 2

Trunk line

Point-to-point connection

Example: propagation of the L1 clock

If more than one port with the setting L1 Type = “Slave” is configured on an OpenCom 130/150 and the setting L1 sync possible has been activated, then one of the ports is automatically defined as the L1 clock source. The OpenCom 130/150 will automatically switch the clock source to another port configured as an L1 clock source (if a line fails, for example).

Please note: Reciprocal or circu- lar application of the L1 clock is not allowed.

Example: In the above case you could reverse the L1 slave/master setting for the connection between

PBX 1 and PBX 3. However, if you then activate the setting

L1 sync possible for the port of PBX

1, this may cause parts of the PBX network to stop functioning temporarily.

When applying the L1 clock of trunk lines, you can assume that the public network is “clock-aligned”. So, in the above example, you can connect additional trunk lines to one of the

PBXs.

Types of Point-to-Point

Connection

There are different types of connection available for an ISDN point-topoint connection between two PBXs, depending on the distance between them.

Direct Connection

This type of point-to-point connection joins the two systems directly to each other using a crossover twisted-pair cable. An S

connection can be used for distances up to 1,000 metres, while an S

connection can span up to 250 meters. Normally one

PBX is the protocol master for all three layers, and the other PBX is the protocol slave for all three layers.

PBX 1

L1 master

L2 master

L3 master

Direct connection

PBX 2

L1 slave

L2 slave

L3 slave

■ Use the RJ45 jacks on one of the external S

ports for an S

connection between two

OpenCom 130/150s. You can use the corresponding pressure terminals for S

0 ports on interface cards.

94 PBX Networking PBX Networking

PBX 1, S

ext

1 2 3 4 5 6 7 8

PBX 1, S

Rx+ Rx- Tx+ Tx-

8 7 6 5 4 3 2 1

PBX 2, S

ext

(RJ-45 socket)

Rx+ Rx- Tx+ Tx-

PBX 2, S

(Pressure clamps)

Wiring of a direct connection

Note: If you use an S

port on an interface card (pressure terminal) and an S

port with an RJ45 jack for the direct connection, make sure you make the necessary changes to the

port assignment (see S0 Ports on Interface Cards starting on page 35).

Connection via an Active

Transmission System

For distances exceeding the range of a direct connection, an active transmission system can increase the range to up to 50 km. Normally the

L1 master is the transmission system for the two connected PBXs. For the protocol layers L2 and L3, one PBX is normally the protocol master and the other PBX is the protocol slave.

PBX 1

L1 slave

L2 master

L3 master

Transmission

System

L1 master

PBX 2

L1 slave

L2 slave

L3 slave

Connection by an active transmission system

Note: The active transmission sys- tem itself gets its L1 clock either from the network operator or from a clock generator connected by wire.

Connection via the Public

Network

Point-to-point connections via the public network of a network operator can be used for bridging distances beyond 50 km. Due to the long distance involved, for technical reasons it is not possible to synchronise the L2 protocol. Consequently, the public network is normally the protocol master for protocol layers

L1 and L2. One PBX is therefore the

L3 master and the other PBX the L3 slave.

PBX 1

L1 slave

L2 slave

L3 master

Public network

L1 master

L2 master

PBX 2

L1 slave

L2 slave

L3 slave

Point-to-point connection via a public network

Configuration

The possible configurations described below can be set up in the

Web console using the PBX Configu-

ration: Trunks menu.

Trunk groups

This is a group of lines of the same type and direction. A line can only be assigned to one trunk group.

PBX Networking PBX Networking 95

Network operator

PBX 1 PBX 3

A E

PBX 2

Bundle

Trunk line

Point-to-point connection

Example of a PBX network with trunk groups

In the above example, the following trunk groups are configured for

PBX 1:

■ Two S

lines in a multi-terminal configuration to the network operator which are assigned to the “A” trunk group.

■ Two S

point-to-point connections to PBX 2 which are assigned to the “C” trunk group.

■ One S

point-to-point connection to PBX 3 which is assigned to the “E” trunk group.

Note: A line or a trunk group can- not be seized directly. It is always performed indirectly via a route.

Routes

A route is a group of trunk groups enabling a connection in one direction. If the first trunk group of a route is fully utilized, the next trunk group is seized (“trunk group overflow”). One trunk group can also be used for different routes.

In the above example, a route set up for PBX 1 allows a connection to

PBX 2. Trunk groups “C,” “E” and “A” are assigned to this route. If a user connected to PBX 1 wants to reach a party in PBX 2, lines will be seized in the following order:

■ PBX 1 first searches for a free channel in the “C” trunk group.

■ If all the lines in trunk group “C” are busy, the system tries to set up a connection via trunk group

“E”. PBX 3 switches the connection through, provided it is appropriately configured (refer to

Numbering starting on page 97).

■ If it was not possible to set up an indirect connection via PBX 3, the system tries again via trunk group “A”. The “prefix” necessary for this can be configured with the route.

■ The user does not get a busy signal until the attempt to set up an indirect connection via the network operator has also failed.

Note: If an internal connection is switched via a network operator, the call is signalled using the external number of the calling PBX.

For each route you can define a randomly selectable code digit for seizing the route. You can also configure whether a user is authorised to seize a particular route, whether LCR is to be used for one of the trunk groups and the criteria (business or private

96 PBX Networking PBX Networking

call, booking numbers) for evaluating call data.

Numbering

A user can seize a particular route by pre-dialling a specific code digit.

With this “open numbering”, a user must always dial this code digit and then the telephone number in order to reach a party in another PBX.

If none of the telephone numbers in your PBX network occur twice, you can also configure “closed numbering”, allowing the same telephone number to be used for reaching each user within the PBX network.

With closed numbering, the

OpenCom 130/150 determines which route to seize from the telephone number dialled. The information needed for routing a call can be configured in a numbering table containing up to 100 entries. You use this table to assign telephone numbers and/or ranges of telephone numbers to a particular route.

A default entry in the numbering table makes it possible to seize a “default route” for all remaining unassigned numbers. In particular, this simplifies configuration of the

OpenCom 130/150 as a subsidiary system: the only entry you assign to the default entry is the route to the host system

PBX

100-199 c d a b

PBX

400-499

4: b

D: c

D: a

PBX

200-299 e g h

3: e

5: h

D: d f

PBX

500-599 i

PBX

300-399 k

3: i

D: g

5: k

D: f

D:Default

Route

Example of closed numbering tables

The automatic switching of call requests (i.e. routing) by means of trunk group overflow or default numbering can lead to “circular switching”.

To avoid this, a “transit” counter is incremented whenever a connection is switched through on Q.SIG lines.

When the configured maximum value is reached, further switching stops.

Technical Details

A different PBX number must be set for each OpenCom 130/150 in a PBX network. This setting can be found in the Web console, in the menu

PBX Configuration: System under the heading System linking. You can also set the maximum value for the transit counter there. This value depends on the topology of the PBX network and should allow the system to have the maximum number of further connections possible.

You can display the connection status of the lines at any time in the

Configurator menu System info:

PBX Networking PBX Networking 97

PBX: Trunks. You should check this in particular after making changes to a configuration to see whether all the lines used for system networking are operable.

Some of the features possible in

Q.SIG are not supported by

OpenCom 130/150 with all their options, for example callback on busy within the Q.SIG network. The call categories defined in Q.SIG (e.g.

Emergency Call, Operator, Normal) and the Q.SIG name transmission feature (“user names”) are fully supported.

The code digits to be used for seizing a route with open numbering are not transmitted to the destination

PBX and thus cannot be evaluated by it. To reseize a route (for example for a callback), you must set the ap-

OpenCom 105

OpenCom 110

OpenCom 120

OpenCom 130

OpenCom 150

M/S

M/S propriate digit prefixes in the trunk group configuration for the routes to be reseized.

Tip: If, for example, you are configuring a route which can be seized using routing code “5” and have selected one or more bundles for this route, change the Prefix for dest.

call number at incoming internal setting to “5” for this bundle in order to enable the route to be reseized.

M/S

Owing to their hardware properties, not all S

ports of the OpenCom 130/

150 can be used for PBX networking without restrictions. Depending on the type of system, some ports can only operate in the L1 master mode or L1 slave mode. The external S

0 and S

ports can be set according to the following table.

–

M/S

–

M/S

–

M/S

Legend

S = Slave

M/S = Master/Slave

M = Master

Note: The S

ports on add-on cards can be operated in both L1 master and L1 slave mode.

98 PBX Networking PBX Networking

Licensing Information

A licence is required for certain additional OpenCom 130/150 program packages, for example for the internal voice-mail system called Open-

Voice.

DeTeWe licence server

(http://lizenz.detewe.de).

The licensing confirmation for the cascading contains all the information you need to carry out this procedure.

The following information is for customers who have already obtained licences for an OpenCom 130/150 and would like to cascade or network their existing system with another OpenCom 130/150.

Note: You will need the serial num- bers of both infocom systems for

porting the activation keys. The se-

rial numbers can be found in the

Web console's Configurator, in the

System Info: Versions menu.

PBX Networking

If you network two OpenCom 130/

150 systems with each other, you needn't generate any new activation keys but can continue to use the corresponding functions on the existing

OpenCom 130/150. The “disadvantage” of this alternative is that you have to administer a separate configuration on each OpenCom 130/

150.

PBX Cascading

In the case of PBX cascading, the master system administers the overall configuration.

If you have already installed activation keys on an existing

OpenCom 130/150, they have to be ported to the master system

(OpenCom 130/150).

In this case, new activation keys for the use of additional program packages must be generated on the

PBX Networking Licensing Information 99

Team Functions

Introduction

With the team functions you can manage your telephone communication tasks by assigning lines with separate call numbers to the keys of different terminals. The terminal users, or team members, can thus pick up one another’s calls or telephone each other using the configured keys.

Team functions can only be configured on the corded system telephones of the OpenPhone 6x product line because only these have the required features.

Explanation of Keys

The team functions are programmed on the call keys of the OpenPhone 6x telephones. Depending on the terminal, different numbers of call keys are available:

Number of available call-keys

Telephone Number of keys

OpenPhone 61 One key with a display, five keys without a display

OpenPhone 63 Three keys with a display, five keys without a display

OpenPhone 65 19 keys with a display: nine on the telephone itself and 10 on an add-on

Note: Only one function or call number can be programmed for each call key.

The following keys can be used:

■ Trunk key: Calls (for the programmed call number, e.g. 11) are signalled to this key, and you can make internal and external calls via this number. A trunk key can be programmed with a substitute function (with another team member acting as the substitute). Calls for you are then signalled to the terminal of another team member. A trunk key also provides functions for man-

100 Introduction Team Functions

aging calls. For example, you can configure call protection if you do not want to be disturbed, or call diversion to another telephone.

■ Team key: As with a trunk key, a team key can be used to receive or make calls. However, this key cannot be used to change the settings for managing calls; it is not possible, for example, to configure call diversion to another telephone. Calls made via a team key are signalled to all terminals with a trunk key that has been programmed with the same number. For example, the team key with the number 11 calls all trunk keys with the number 11.

■ Busy key: The purpose of a busy key is to make the busy status of other team members visible. An incoming call for a busy team member is signalled on the other team member's busy key.

That team member can take this call by pressing the busy key, which seizes his own terminal's trunk key. Calls taken via the busy key are not entered in the call list of the team member who was originally called. In addition, it is possible to call the respective team member via his busy key when his terminal is idle. You set up a call to this team member by pressing your own trunk key.

■ Direct call key: Only outgoing calls can be made with a direct call key; they are signalled to all terminals with the same number programmed to a trunk key.

Calls via a direct call key are signalled to the destination terminal even if that terminal has been programmed with a substitution function or call protection. If the destination terminal has been configured for call diversion, the direct call is not diverted.

Which key is suitable for which purpose?

■ Trunk keys can be assigned call numbers for managing central communication tasks, for example, customer support. If the call numbers of the support department are assigned to trunk keys on all of its terminals, then all members of the support department can receive and manage calls and use the substitute function.

■ Team keys, for example, can be used to create a project group within a department. Calls from customers of this group can then be answered by any team member who is not busy. The team members can call each other by the team keys.

■ A busy key can be used to configure an attendant terminal

Team Functions Introduction 101

showing the status of the individual users. The attendant terminal sees the status of the users and can put calls through by simply pressing the key.

■ Direct call keys, for example, can be configured at a terminal in a conference room in order to call the secretary.

Team Configuration

You can create teams and program call keys in the Configurator of the

OpenCom 130/150 (PBX Configura-

tion: Groups and Ports: Upn menu).

Call key 1 is preset as a trunk key on all system telephones. This setting can be changed by the system administrator.

Examples of Use

The following examples illustrate the various uses of teams and team functions.

For information on the display texts and how to use the individual functions, refer to the chapter “Managing Calls in a Team” in the “Open-

Phone 61, 63, 65” user guide.

Executive/Secretary

Team

In this example, the executive/secretary team comprises two members: the executive and the secretary. The secretary has one OpenPhone 63 system telephone, and the executive has two, one of which is used as a parallel telephone in a sofa suite.

Secretary

TrK 11: Secretary

TrK 10: Executive

DK 10: Executive

Executive

TrK 10: Executive

TrK 11: Secretary

TrK 12: Private

Executive´s Parallel

TrK 10: Executive

TrK 12: Private

Example: executive/secretary team

Line Seizure

The secretary can be reached on the call number 11 (trunk key TrK 11: secretary’s office).

The executive can be reached on the call number 10 (trunk key TrK 10: executive’s office). He can also answer calls from his parallel telephone. In

102 Examples of Use Team Functions

addition, a private line is configured for both of the executive’s telephones (trunk key TrK 12: private).

Call numbers 11 and 10 are both configured as a trunk key on the executive’s and the secretary’s terminal respectively. Thus the executive and the secretary can use either call number (for answering as well as making calls). Each can act as a substitute for the other.

The secretary’s terminal also has the executive’s call number configured as a direct call number (DK 10: executive’s office). The secretary can therefore reach the executive and put through calls even if the executive has programmed a substitute.

Line Busy Indication

If a line is busy, e.g. TrK 11 secretary’s office, the other terminal will indicate this. The executive’s private calls via TrK 12 are not indicated on the secretary’s terminal since no appropriate trunk key is configured on the latter’s telephone.

Call Signalling

In this configuration example, calls to one’s own call number are signalled acoustically on the following telephones:

■ Call number 11 on the secretary’s telephone

■ Call numbers 10 and 12 on the executive’s telephone.

Calls for the other team member’s call number are indicated by an optical signal on one’s own telephone

(flashing trunk key LED).

The parallel telephone will indicate calls only by an optical signal.

Time-delayed acoustic signalling can be configured for TrK 10 on the secretary’s telephone. If the executive, for example, does not answer a call within 10 seconds, the secretary’s telephone will start to ring.

If the executive activates a substitute function with the secretary as the substitute, calls for call number

10 will be indicated on the executive’s telephone by an optical signal only, but signalled acoustically on the secretary’s telephone. The secretary can also activate a substitute function. Calls for call number 11 are then signalled acoustically on the executive’s telephone, and indicated by an optical signal on the parallel telephone and the secretary’s telephone.

Three-member Team

The three-member team described here is an example of a team configuration within a project group, e.g. export sales.

Each team member has one Open-

Phone 63 system telephone with all

Team Functions Examples of Use 103

call keys programmed as trunk and team keys.

Miller

TrK 10: Miller

TK 11: Johnson

TK 12: Smith

Johnson

Trk 11: Johnson

TK 10: Miller

TK 12: Smith

Smith

TrK 12: Smith

TK 10: Miller

TK 11: Johnson

Example: three-member team

Line Seizure

Each team member’s call number, e.g. call number 10 for Miller, is programmed as a trunk key on his telephone.

On the other telephones in the team, this call number is programmed as a team key (e.g. TK 10 on Johnson’s and Smith’s telephones). The team members can thus see which number a call is for and can answer it by pressing the appropriate team key.

The team members can call each other via the team keys. For example, Miller can call number 12 by pressing TK 12; the call is then signalled to Smith’s telephone on

TrK 12.

Line Busy Indication

If a line is busy, e.g. TrK 11 Johnson, the team keys 11 on Miller’s and

Smith’s telephones will indicate this.

Call Signalling

In this example, calls via the trunk keys are signalled acoustically. Calls via the team keys are indicated by a visual signal (the team key LED flashes).

Unified Team

The unified team described here is an example of a team configuration within a department in which calls are to be managed quickly (e.g. support department).

Each team member has one Open-

Phone 63 system telephone with all call keys programmed as trunk keys.

Miller

TrK 10: Support 1

TrK 11: Support 2

TrK 12: Support 3

Johnson

TrK 10: Support 1

TrK 11: Support 2

TrK 12: Support 3

Smith

TrK 10: Support 1

TrK 11: Support 2

TrK 12: Support 3

Example: unified team

104 Examples of Use Team Functions

Line Seizure

Call numbers 10, 11 and 12 are programmed as trunk keys on each team member’s telephone (TrK 10 to TrK 12.

All team members can use these numbers for answering as well as making calls.

Tip: In this team configuration it is useful to program one of the function keys on each telephone with the

“Hold” function. A call, e.g. for

TrK 11, can then be put on hold by pressing the function key. If another team member then presses trunk key TrK 11 on his telephone, he can accept the call. For further information on function keys, refer to the

“OpenPhone 61, 63, 65” user guide.

Line Busy Indication

If a line is busy, e.g. TrK 11 Johnson, the trunk keys on the other team telephones will indicate this.

Call Signalling

In this example, calls via all trunk keys are signalled acoustically.

Toggle Team

The toggle team described here illustrates how a large number of call numbers can be managed efficiently with the help of team functions.

Each team member has one

OpenPhone 65 with all call keys programmed as trunk and team keys.

Miller 14:22

Mi .

14.Feb

TrK 10: Support 1

TrK 11: Support 2

TrK 12: Support 3

TrK 13: Support 4

TrK 14: Support 5

TrK 15: Hotline 1

TrK 16: Hotline 2

TK 20: Support 6

TK 25: Hotline 3

Johnson 14:22

Mi .

14.Feb

TrK 20: Support 6

TrK 21: Support 7

TrK 22: Support 8

TrK 23: Support 9

TrK 24: Support 10

TrK 25: Hotline 3

TrK 26: Hotline 4

TK 10: Support 1

TK 15: Hotline 1

Example: toggle team

Line Seizure

Each team member is assigned seven call numbers, each programmed as a trunk key (TrK 10 to

TrK 16 and TrK 20 to TrK 26). For each member, these trunk keys are programmed either as support numbers or hotline numbers.

The first support number and the first hotline number of each team member is programmed as a team key on the other member’s tele-

Team Functions Examples of Use 105

phone, e.g. TrK 10 and TrK 15 on

Miller’s telephone as TK 10 and TK 15 on Johnson’s telephone. The assumption here is that most calls will go to the respective first call numbers, and team members can thus help each other out by answering one another’s calls.

On each telephone it is possible to toggle between the calls on individual lines, e.g. TrK 10 and TrK 11, by pressing the appropriate key (toggling).

Every call on a trunk key can be transferred to any other party by means of the R key. For more information, refer to the chapter entitled

“Consultation, Toggling, Transfer and Conference” in the “OpenPhone

61, 63, 65” user guide.

Line Busy Indication

If a line is busy, e.g. TrK 10 on Miller’s telephone, the appropriate team key will indicate this, e.g. TK 10 on Johnson’s telephone.

Call Signalling

In this example, calls via trunk keys are signalled acoustically. Calls via team keys are indicated by a visual signal (the team key LED flashes).

106 Examples of Use Team Functions

Call Queue

Introduction

A queue can be activated for the telephone numbers of any type of telephone, i.e. for system, analogue,

ISDN and DECT telephones.

If a call number with a queue is busy, calls to this number enter the queue.

A caller in the queue hears an idle tone.

Calls which remain in the queue for too long are cleared from the queue.

The caller then gets a busy tone. The time until an external call is cleared from a queue is defined by the network operator. In Germany this is usually two minutes and in other European countries usually three minutes.

If more than one telephone number

(e.g. trunk or team keys) has been configured for a telephone, separate queues are used for each number.

On the OpenPhone 65 system telephone, additional calls are signalled by a brief tone in the loudspeaker and in the display. If calls are in the queue, a number at the beginning of the second line of the display on the

OpenPhone 65 indicates how full the queue is. If more than one telephone number with a queue is configured on the telephone, the total number of entries are displayed.

Calls in a queue are handled by the

OpenCom 130/150 in the following order of priority: instant connection, sensor calls, automatic recalls, VIP calls, then other internal and external calls. Sensor calls thus have priority over other calls, for example.

Calls of the same priority level are switched in the order of their arrival.

The system administrator sets the number of calls that can be placed in a queue individually for each user group. The value can lie between “0” and “99”. The “0” value deactivates the ”Call queue” function for a user group. When the maximum number of calls in the queue is reached, further callers hear a busy tone.

Only calls which have a “voice” service indicator are administered in a queue.

Note: As calling fax machines of- ten operate with the “voice” service indicator (e.g. on analogue ports), you should assign ports for fax machines on the OpenCom 130/150 to a

user group without a queue.

Call Queue Introduction 107

Queues can be combined with the

“forwarding,” “pickup” and “hunt group” functions, for example, in order to configure an attendant terminal for an operator.

Activation of Queues

Queues can be activated per user group. The default factory setting of queues for the preset groups “Administrators” and “Guests” is off.

When using queues, it often makes sense to activate call waiting protection. For this purpose, “Call waiting protection” authorisation must be allocated to the user group, and call waiting protection must be activated on the terminal.

You should configure a new user group (e.g. “Operators”) and activate the authorisations “Call queue”, “Call waiting protection” and, if necessary, “Call forwarding”. If users belong to this group, a queue will be activated automatically for all telephone numbers assigned to them.

Call Forwarding

Forwarded calls of the forwarding type “Immediately” and “On busy” have priority over queues. The queue of the forwarding telephone is not used for forwarding calls in this manner.

During the configuration of this type of call forwarding, the contents of the queue are not transferred to the target terminal. If there are still calls in the queue when the call forwarding function is activated, these calls can only be accepted on the source terminal.

If a call is to be forwarded “After delay”, it enters the queue. If the call has not been answered before the delay period expires, it will be forwarded to the target terminal and can then be answered there.

Pickup

The functions “Pickup” (from a pickup group) and “Pickup selective” can be used together with queues.

A user who accepts a call using

“Pickup” or “Pickup selective” picks up the next call from the queue.

Hunt Groups

Hunt groups of the “parallel” type are usually used together with queues, with the queues of each telephone in the group being synchronised to each other. When a call to the number of the hunt group arrives, the call enters all parallel queues. If a call from one of the queues is answered, it is removed from all other parallel queues.

108 Introduction Call Queue

Examples of Use

Attendant Terminal for an

Operator with Two

System Telephones

The operator switches all incoming calls and can either work on the

OpenPhone 65 or the mobile terminal, the OpenPhone 25/27.

Configuration

■ Configure the system access or access for multiple terminals under PBX Configuration: Ports:

■ Configure the OpenPhone 65 and the RFP 21/23 under PBX

Configuration: Ports: U pn

■ Configure a trunk key for the

OpenPhone 65 under PBX Con-

figuration: System telephones.

■ Configure the OpenPhone 25/27 under PBX Configuration:

Ports: DECT-PP and assign the

OpenPhone 25/27 its own telephone number. Check in the

OpenPhone 25/27.

■ Under PBX Configuration: Call

Distribution: Incoming route all incoming calls to the number of the OpenPhone 65 trunk key.

■ In the Configurator, create a new group called “Operators” under User Manager: User

groups. Activate “Call queue”,

“Call waiting protection” and

“Call forwarding” for this group and set the Dial out: External option appropriately.

■ Create a user called “Operator 1” under User Manager: User. Assign this user to the “Operators” user group. Assign the telephone numbers of the

OpenPhone 65 trunk key and the number of the mobile

OpenPhone 25/27 to this user.

■ Activate Call wait. prot.

(call waiting protection) on both terminals in the Protection menu.

■ Configure a function key on the

OpenPhone 65 which activates/ deactivates a “call forwarding immediately” to the telephone number of the mobile

OpenPhone 25/27 (in the menu

Call forwarding: Divert

phone: Immediately).

Use

Incoming calls are routed to the

OpenPhone 65 manned by the operator, who then puts the calls through. A queue is used so that callers do not get a busy signal. The display on the OpenPhone 65 indicates

Call Queue Examples of Use 109

how many calls there are in the queue.

If the operator wants to leave the workstation and take along the attendant terminal, call forwarding to the OpenPhone 25/27 is activated by pressing a function key. Calls which are in the OpenPhone 65 queue must still be answered on this telephone. New calls are signalled on the mobile OpenPhone 25/27 or enter its queue, allowing the

OpenPhone 25/27 to be used as a mobile attendant terminal.

On returning to the workstation, the operator deactivates call forwarding by pressing a function key. Calls which are already in the queue are switched on the mobile

OpenPhone 25/27. New calls are signalled on the OpenPhone 65 or enter its queue.

Group of Three Attendant

Terminals

The attendant terminals switch all incoming calls. Incoming calls are administered in queues. Depending on the number of arriving calls, one to three attendant terminals in this group are manned. The attendant terminals are each equipped with an

OpenPhone 65.

Configuration

■ Configure the system access or access for multiple terminals under PBX Configuration: Ports:

■ Configure the three

OpenPhone 65 telephones under PBX Configuration: Ports:

U pn

■ Configure a trunk key with its own telephone number for each of the OpenPhone 65 telephones under PBX Configura-

tion: System telephones.

■ Configure a hunt group of the

“parallel” type under PBX Con- figuration: Groups: Hunt

Group, and include the three telephone numbers of the trunk keys in this hunt group.

■ Under PBX Configuration: Call

Distribution: Incoming route all incoming calls to the number of the hunt group.

■ In the Configurator, create a new group called “Operators” under User Manager: User

groups. Activate “Call queue” and “Call waiting protection” for this group.

■ In the User Manager, configure a user for each of the three operators and assign these settings to the user group called “Opera-

110 Examples of Use Call Queue

tors”. Allocate each user the telephone number of the trunk key of their system telephone.

■ Activate Call wait. prot.

(call waiting protection) on all three terminals in the

Protection menu.

■ Program a function key with the function “Sign on/sign off from hunt group” on the three system telephones (in the menu

Calls: Hunt group).

Use

Incoming calls are signalled in parallel to all signed-on attendant terminals. If the attendant terminals are busy, the incoming call joins the queue on each of the terminals in the hunt group. If one of the attendant terminals accepts a call from the queue, the call is removed from the queues of all the other attendant terminals. The display on each attendant terminal (OpenPhone 65) indicates how full the queue is.

If attendants leave the terminal, they sign off from the hunt group by means of a function key. In contrast to Example 1, further calls do not have to be processed after the signoff, as the calls are also registered in the queues of the other signed-on attendant terminals.

Note: The last attendant terminal remaining in the hunt group should not sign off, so that incoming calls can always be signalled to at least one terminal.

Call Queue Examples of Use 111

112

Multi-Company Variant

Communications systems are frequently shared by several companies. These companies want to jointly use the existing infrastructure

(e.g. the existing lines and features of the system), while at the same time they wish to organise and pay for their communication completely independently of one another.

This “multi-company variant” can be implemented using the

OpenCom 130/150 within a shared office, for example.

In the multi-company variant, the companies are essentially completely independent of one another.

This allows them to have their own trunk lines, which is useful for billing purposes. The OpenCom 130/150 hardware and software are used equally by all the companies, however. It is possible to configure the

OpenCom 130/150 for each company and define the extent to which the features of the system may be used.

In brief, the features of the multicompany variant are as follows:

■ Up to five companies can be configured at the same time.

■ Every user of the OpenCom 130/

150 is assigned to a company.

■ Each available trunk group is uniquely assigned to a company so that incoming external calls can be transferred to the correct internal subscriber.

■ For each company, every route can have its own code. For example, it is possible to activate different routes with the code

“0” for different companies. This enables separate charging for outgoing external calls, for example.

■ An individual exchange (“operator”) can be set up for each company.

■ Each company can maintain the communication data of its business partners in its own company telephone book.

■ The charges can be billed individually for each company.

Multi-Company Variant

Configuring the Multi-Company Variant

The multi-company variant can be commissioned and configured by the system administrator of the

OpenCom 130/150 without any major effort. In the multi-company variant, the communications system behaves in exactly the same way as the single-company variant. This is particularly of interest to users who want to expand their own system and at the same time operate it in a group.

The process in brief:

5. In the case of outgoing external calls, the lines via which the members of a company can make a call must be defined (see

Allocating Routing Codes starting on page 115).

6. An exchange must be set up for each company so that the

OpenCom 130/150 can correctly process statuses in which a call should be routed to the ex-

change (see Configuring the

Company Exchange starting on page 115).

1. The feature must be activated

(see Activating the Multi-Com-

pany Variant starting on page 113).

Activating the Multi-

Company Variant

2. The required companies must be

set up (see Configuring and Man-

aging Companies starting on page 114).

3. The users of the OpenCom 130/

150 are assigned to the individ-

ual companies (see Assigning Us-

ers starting on page 114).

4. In order that the OpenCom 130/

150 can transfer incoming calls to the corresponding company

(or its staff) correctly, the existing trunk groups must be uniquely assigned to the compa-

nies (see Assigning Trunk Groups starting on page 115).

To be able to configure several companies in the OpenCom 130/150, the

“Multi-company variant”

(OpenCompany 45) program package must first be activated. This is done in the Configurator on the

Web console in the

SYS Configuration: Licences menu.

The licence confirmation you received with the program package contains all the information you require about how to proceed.

Only when this package has been activated are the fields required to configure the multi-company variant available in the other menus of the Web console, for example in the

User Manager: User groups menu

Multi-Company Variant Configuring the Multi-Company Variant 113

or in the PBX Configuration:

Trunks menu.

Configuring and Managing

Companies

Up to five companies can be configured in the OpenCom 130/150. By default, one company with the name “Company 1” is predefined. All configuration settings, e.g. in the user groups or in the trunk group configuration, apply to this predefined default company if not other company has been selected.

Companies are set up and managed in the PBX Configuration: Compa-

nies menu:

■ A new company is created in this menu using the command New.

Each company can be given a name up to 20 characters long.

This name is then displayed in all configuration dialogue boxes in which company-specific settings can be defined.

■ In this menu a company can be deleted again using the command Delete. If a company is deleted which is still used at other places (in the user groups, for example), the respective configuration is changed to the default company.

■ The name of the default company can be changed, but the default company itself cannot be deleted.

Assigning Users

For each user you must define the company to which they belong. This assignment determines, for example, which company telephone book the user has access to and which company-specific configuration data apply to them.

As the OpenCom 130/150 manages users in groups, the assignment

“user > company” is also established this way. The company to which each user group belongs must be defined for each group. A user group can only belong to one company, i.e. not to several. However, a company can have several user groups. It is therefore possible, in the same way as in the entire system, to allocate a range of authorisation rights for the use and configuration of features for each company.

When setting up a new user group

(in the User Manager menu), you will find that the default company is predefined; another company can be assigned as long as no other companies have been set up.

114 Configuring the Multi-Company Variant Multi-Company Variant

Assigning Trunk Groups

Connections of the same type and in the same direction are arranged in a trunk group (e.g. S

0 multi-terminal connections). To be able to correctly transfer incoming calls to the members of the configured companies

(the users) via the lines of a certain trunk group of the OpenCom 130/

150, each of the available trunk groups must be assigned to one of the companies. This is necessary to be able to transfer incoming external calls to the correct company exchange in cases where the called internal subscriber cannot be reached

(“Connection to Operator”), for example.

The assignment of trunk groups to companies is done in the

PBX Configuration: Trunks: Bundle

menu.

For outgoing external calls which users set up via the lines of their company’s trunk group, the assignment of the trunk group to the company is irrelevant: the charges are assigned according to the “source” principle.

Charges are billed to the company to which the user belongs who set up the connection. The OpenCom 130/

150 recognises this on the basis of the assignment between user groups and companies and on the basis of the routing code with which a line of the trunk group was seized.

For more information, please see the following section.

Allocating Routing Codes

Routes are used for automatic and selective seizure of trunk groups or connections for external calls. It is possible to seize a route by predialling a code.

In the PBX Configuration: Trunks:

Route menu, you can define which company can seize each route. An individual code for the seizure is allocated per route for each company.

The OpenCom 130/150 ensures that during configuration no seizure code is allocated twice (for two different routes) for each company. If during configuration of a route no code is allocated for one of the configured companies, the route concerned cannot be seized by the members

(user groups) of this company.

Configuring the Company

Exchange

An internal telephone number must be set up for each company which represents the exchange, i.e. “the operator”. The calls to specific extensions arriving at the exchange are routed to this number, for example, as are all external calls where the called subscriber (a user who belongs to this company) cannot be reached, as in the case of a timeout.

Multi-Company Variant Configuring the Multi-Company Variant 115

A company exchange is set up in the

PBX Configuration: System: Opera-

tor menu. In this menu, you can specify an internal telephone number for each company and time group which then represents the exchange for this company.

Working with the Multi-Company

Variant

All the features of the

OpenCom 130/150 which the users may already be familiar with from the single-company variant are available in the multi-company variant. These features can be used to the same extent and can be used in exactly the same way.

The following section describes the features additionally available to the users in the multi-company variant.

Company Telephone Book

An individual company telephone book can be created for each company. In addition to this, “personal” and “central” telephone books exist:

■ A personal telephone book is available for each user.

■ The central telephone book can be used across the companies by all users of the OpenCom 130/

150.

The company telephone book is a central telephone book for the whole company. It is only available to the users/user groups who are assigned to this company. You can also define whether the members of each user group may edit the company telephone book or not.

The company telephone book is treated exactly the same way on the system terminals as the other types of telephone books. This means that the entries listed in the personal, central and company telephone books are displayed on the system phones at the same time.

Users can also use the telephone book of their company with the

OpenCTI 50 Web applications and

phone book, assuming they are authorised to use these applications.

116 Working with the Multi-Company Variant Multi-Company Variant

In addition, it is also possible to assign a user group with the authorisation to edit foreign company telephone books. This authorisation is useful if members of this group - e.g. the “Administrators” - service the entire system. Foreign telephone books can only be edited in the Con-

figurator in the Phone Book menu.

The number of entries in a company telephone book is unrestricted. The

OpenCom 130/150 can manage up to 2,000 entries in all telephone books (in the central, personal and company telephone books).

Making Calls Between

Companies

All users of the OpenCom 130/150 can make internal calls to one another, irrespective of which company they belong to. Calls between users from the different companies are therefore not subject to any restrictions.

Billing Charges per

Company

In the Costs Web application you can output the charges for each company.

Users who are authorised to use this application can view the charges for each company.

Multi-Company Variant Working with the Multi-Company Variant 117

Configuring the PC Software

Further possibilities of use can be implemented on a workstation PC with the Windows operating system by installing drivers and programs.

You can find the installation programs required for this on the system CD that comes with the

OpenCom 130/150.

Proceed as follows to install extra software:

1. Log on under Windows NT or

Windows 2000/XP as the administrator.

2. Insert the system CD.

If your PC is suitably configured, the CD will start automatically.

Otherwise select “Run” from the

Start menu. Click on the

“Browse” button to look for the program “cd_start.exe” on the

CD. Then confirm this with

“Open” and “OK”.

3. Choose the required option from the start mask and follow the program instructions.

Further instructions for various options that are available are given below.

Setting up TAPI

With a TAPI (Telephony Application

Programming Interface) you can operate a CTI application (computer telephony integration). Here, the CTI application uses the services of the

OpenCom 130/150 with the help of the TAPI driver installed on a Windows PC.

Requirements

You require an active IP network connection between the PC and the telephone system. Refer to the chap-

ter entitled Configuration under Win-

dows starting on page 61 if you have

not yet established an IP network connection. CTI functions can be used only in conjunction with system telephones.

You must therefore have configured at least one user for a system telephone. In addition, you require a

TAPI 2.1-compatible CTI application, for example the Phone Dialer included in the Windows operating system.

118 Setting up TAPI Configuring the PC Software

Installing the TAPI Driver

1. Call up the start mask from the

system CD (see Configuring the

PC Software on page 118).

2. Select “Software, TAPI Service

Provider” from the start mask and follow the program instructions.

Configuring the TAPI Connection

Note: Under Windows NT or Win- dows 2000/XP you should log on as the user for whom you want to configure the TAPI connection.

1. In the Start menu, select “Settings > Control Panel”. Doubleclick on the “Telephony” icon

(“Phone and Modem Options” icon under Windows 2000/XP).

2. Change to the “Telephony Drivers” tab (“Advanced Options” tab under Windows 2000/XP).

3. From the list of installed driver software, select “OpenCom 100

Service Provider” and click on

“Configure”.

4. In the following dialogue you will find a list with the configured connections for the user who is currently logged on. Click on “New”.

5. In the following dialogue you provide information for the new connection. In the “Connection name” box you can enter a descriptive name for the connection. In the “CTI server” box you must enter the DNS name or the

IP address of the OpenCom 130/

150. Using the “…” button you can search for this in the LAN. In the boxes “Username” and

“Password” you enter the user data of one of the users configured on the OpenCom 130/150.

This user must be allocated a system telephone. Confirm your entry with “OK”.

6. The new connection is now configured. Close the opened dialogues with “OK” and “Close”.

Testing the TAPI Function

1. In the Start menu, select “Programs > Accessories > Communication” and then start the program called “Phone Dialer”.

Under Windows XP the “Phone

Dialer” is started indirect by using the dialling function of the

“Address book” (can be found in the start menu under

“Programs >Accessories”). A manual start of the program file

“Dialer.exe” in the “C:\Program files\Windows NT” folder is possible also.

2. In the “Tools” menu, select the item “Connect using...” to select the system telephone that is to

Configuring the PC Software Setting up TAPI 119

use the CTI application. Under

Windows 2000/XP you select the item “Options” from the “Edit” menu. In the “Lines” tab you then select the system telephone from the “Phone calls” list.

3. Enter a telephone number in the

“Number” box and confirm with

“Dial.” Under Windows 2000/XP you first click on the “Dial” icon and in the subsequent dialogue activate “Phone call”.

4. The number you entered is displayed on the selected system telephone. Lift the receiver to start dialling.

Note: If the “Phone Dialer” pro- gram is not installed, you will have to install it. To do this, you open the

“Control Panel” and click on “Software”. In the “Windows Setup” tab you activate the “Connections” component.

Setting up NET CAPI

With a CAPI driver (common application programming interface) Windows programs are able to access services and functions of an ISDN card. With a network-based CAPI, the OpenCom 130/150 allows the use of ISDN functions also by PCs in which no ISDN card is integrated.

Requirements

You require an active IP network connection between the PC and the telephone system. Refer to the chap-

ter Configuration under Windows starting on page 61 if you have not

yet established an IP network connection.

Please note: Before installing the

CAPI driver for the OpenCom 130/

150, any existent ISDN card must be removed and any CAPI drivers on your

PC must be de-installed.

Installing the NET CAPI driver

1. Call up the start mask from the

system CD (see Configuring the

PC Software on page 118).

2. Select “Software, NET CAPI

Driver” from the start mask and follow the program instructions.

Configuring the NET CAPI Driver

The NET CAPI driver requires an extra internal number so that the “virtual

ISDN card” on the OpenCom 130/150 can be addressed:

120 Setting up NET CAPI Configuring the PC Software

1. Go to the Configurator, NET

Configuration: Connections:

CAPI menu. Click on Change.

2. Activate the Status check box.

Enter at least one unassigned, internal number in the boxes under Parameters. Confirm your entry with Assign.

3. Go to the Configurator, User

Manager: User menu. Select one of the users shown. Enter the number just assigned in one of the boxes No. 1 to No. 10.

Confirm your entry with Apply.

4. If it is to be possible to call the

“virtual ISDN card” externally, or if external calls are to be possible, the number must be included in call distribution (Con-

figurator, PBX Configuration:

Call Distribution menu).

5. After installing the NET CAPI driver, you will find an extra icon on the right side of the Windows

Start bar. Click on this icon with the right mouse key. Select the

Log-on command from the menu.

Note: In the subsequent dialogue you must log on NET CAPI first with

the user (user name and password) for which you configured the CAPI tel-

ephone number in the User Man-

ager (see Step 3).

You will find further information on the working of the NET CAPI driver and CAPI application programs on the system CD.

Using the Systray Display

You can configure a systray display for the OpenCom 130/150 to appear in the information area of the Start bar of a workstation. This systray display constantly shows you whether an ISP, an RAS or a LAN-to-LAN connection is active. It is also possible to display the current occupancy of the trunk lines.

Requirements

To use the systray display, you must

first install TAPI; see Setting up TAPI starting on page 118.

Please note: The systray display requires a current version of TAPI. If you are using TAPI from an earlier version of the OpenCom 130/150, you must first install the newer version from the system CD.

Configuring the PC Software Using the Systray Display 121

Installing the systray display

1. Call up the start mask of the sys-

tem CD (see Configuring the PC

Software on page 118).

2. From the start mask, select

“Software, install systray”. Follow the program instructions.

3. Start the copied program by

“Start > Run” and the configuration dialogue is displayed. Select one of the entries displayed under Existing PBXs. Enter your user name and password in the boxes under Log-on.

4. If you activate the Autostart check box, you will see the systray display even after restarting your PC.

5. Confirm the entries in the configuration dialogue with OK and the systray display logs on for the OpenCom 130/150.

6. Right-click on the systray display in the Start bar. Select

Configuration to call up the configuration dialogue. Select

Network Connections or Trunk

Lines to produce a status dialogue.

Browser for OpenCTI

You can simplify the daily use of the

OpenCTI using the Web browser especially adapted for the

OpenCom 130/150. Each time the workstation is restarted, this browser program can automatically start and log you in. This means the

OpenCTI is always operational and can be accessed using the icon in the information area of the task bar.

Installing the browser for

OpenCTI

1. Call up the start mask from the

system CD (see Configuring the

PC Software on page 118).

2. From the start mask, select

“Software, Install browser for

OpenCTI”. Follow the program instructions.

3. Follow the program instructions.

122 Browser for OpenCTI Configuring the PC Software

After installing the browser, there is a new menu entry in the Windows start menu under Programs:

OpenCTI Browser.

Further information can be found in the online help of the browser program. To view this, click the top left corner of the program window on the system menu icon or on the icon in the information area of the task bar. Select the Readme command.

Synchronising the PC Clock

With the network service SNTP (simple network time protocol) it is possible to synchronise the internal clock of a PC with the time of the

OpenCom 130/150.

Requirements

You must enter the time zone so that the OpenCom 130/150 can calculate the time of the internal clock back to the GMT (Greenwich Mean Time) required for SNTP:

1. Go to the Configurator, SYS

Configuration: System menu.

Click on Change.

2. Under Internet time (SNTP), enter the Time zone for which the time of the OpenCom 130/150 applies and whether summer time is allowed for. Confirm this with Assign.

Configuring SNTP

For various operating systems, you can use one of the numerous SNTP programs offered for downloading on the Internet. Configure the

OpenCom 130/150 as an SNTP server for such programs.

SNTP with Windows 2000

Here you configure the SNTP server as follows:

1. Log on as the administrator.

Start the “Command Prompt” under “Start > Programs > Accessories”.

2. Enter the command line “net time /setsntp:192.168.99.254”.

Confirm with the enter key. This command changes the setting for the SNTP server address in the system registry. Close the command line.

3. Open the “Services” dialogue under “Start > Settings > Control Panel > Administration”. Set the autostart type of the “Windows Timer” service to “Automatic”. Start the service with

“Process > Start”. Every time the

Configuring the PC Software Synchronising the PC Clock 123

service starts, the PC clock is synchronised with the time of the OpenCom 130/150.

Please note: In a Windows do- main network, the PDC server (primary domain controller) should automatically assume the function of the timer.

SNTP with Windows XP

Here you configure the SNTP server by double-clicking on the time in the

Start bar. Enter the OpenCom 130/

150 as the “server” in the “Internet time” tab.

Address Queries using LDAP

You can search the data of the central telephone book of the

OpenCom 130/150 from a workstation in the LAN using LDAP (Lightweight Directory Access Protocol”).

When configuring an LDAP-enabled program, specify the IP address of the OpenCom 130/150 as the address of the LDAP server.

LDAP with Outlook Express

You can configure and operate the

LDAP directory service with Outlook

Express

, a Microsoft

e-mail program, as follows:

1. Call up the Accounts command in the Tools menu.

The Internet Accounts dialogue

box will then open.

2. Click on Add. Select the Direc-

tory Service command from the pop-up menu.

The Internet Connection Wiz-

ard dialogue box for Internet access will then open.

3. Under Internet directory

(LDAP) server, enter the ad-

dress of the OpenCom 130/150.

It is not necessary to log in to the

LDAP server. Click twice on

Next. Then click on Finish.

4. Check the function. In the Edit menu, call up the Find: People command.

The Find: People dialogue box will then open.

5. In the Look in list, select the entry with the OpenCom 130/150 address. Enter a user in the

Name input field, Administrator for example. Then click on Find now.

124 Address Queries using LDAP Configuring the PC Software

The list of entries found should now display the address from the central telephone book.

Note: Only users can be found for whom an internal telephone number has been configured.

USB DECT Box on the

OpenCom 130/150

General Information

The USB DECT Box provides a PC with a wireless ISDN data connection

(DECT). The Box is connected to the

PC via the USB interface and uses the

RFP 21/23 to create a connection to the OpenCom 130/150 and its network, to the telephone network and to the Internet.

Note: Up-to-date information on the USB DECT Box can be found at http://www.detewe.de/.

Installation and

Configuration

1. Connect the RFP 21/23 to a free

U pn

interface on the

OpenCom 130/150. Instructions on how to do this can be found

in the section Upn Ports starting on page 36.

2. Configure the RFP 21/23 in the

Configurator, using the PBX

Configuration: Ports: U pn menu.

3. Install the software of the USB

DECT Box and then connect the

USB DECT Box to your PC. Further information on this can be found in the corresponding chapter of the “USB DECT Box” manual (which is included with the USB DECT Box).

4. Create a new DECT device of the type USB DECT Box in the Con-

figurator (menu PBX Configu-

ration: Ports: DECT-PP) and assign a telephone number for the data port.

5. Check the USB DECT Box in. Further information on how to do this can be found in the corresponding chapter of the “USB

DECT Box” manual and in the online help provided in the

OpenCom 130/150.

6. Assign a user to the telephone numbers of the USB DECT Box in the Configurator (menu User

Manager: User).

Configuring the PC Software USB DECT Box on the OpenCom 130/150 125

Tip: We recommend that you create the Internet access indirectly via the RAS access of the OpenCom 130/

150.

If you wish to use the USB Box to dial up an Internet provider directly, follow the instructions in the corresponding chapter of the “USB DECT

Box” manual. If you do this, you can omit the remaining steps.

Please note: The direct dial-up

of an Internet provider offers no safety mechanisms, whereas accessing the Internet via the

OpenCom 130/150 protects your network/PC by means of filter lists.

7. In the Configurator (menu User

Manager: User), assign the user of the USB DECT Box to a user

group which is allowed to use

RAS access.

8. Configure the Internet access in the OpenCom 130/150 Configu-

rator (menu NET Configuration:

Connections: ISP). You can edit/ create suitable filter lists for the

Internet access in the NET Con-

figuration: Safe Access menu.

9. Configure the RAS access in the

NET Configuration: Connec-

tions: RAS menu.

10. Configure the communication network. To do this, follow the instructions in the corresponding chapter of the “USB DECT

Box” manual. Do not enter the provider data, though. Instead, use the internal number of the

RAS access and the user name and password of the

OpenCom 130/150 user.

Detailed information can be found in

the Internet starting on page 141

section of the Frequently Asked Ques-

tions chapter. The information con-

cerning the Internet functionality of the OpenPhone 25/27 also applies to the USB DECT Box.

Technical Data for

Operation on the

OpenCom 130/150

■ Data transmission with RAS access / Internet access via the

OpenCom 130/150: Up to

64 kbit/s gross

■ Data transmission with direct dial-up of a provider: Up to 128 kbit/s gross

126 USB DECT Box on the OpenCom 130/150 Configuring the PC Software

Configuration Guide

The Configuration Guide contains a series of flowcharts that will help you to plan the configuration of the

OpenCom 130/150 and guide you through the necessary settings step by step, focusing on the network settings. The individual charts are summarised below:

Note: Settings for mail and ISP and

RAS access are only possible by re-

leasing the OpenCom 130/150 IP package on the Web console Configu-

rator in the SYS Configuration: Li-

cences menu.

■ Overview: This chart gives you an overview of the initial configuration of the OpenCom 130/

150.

■ Configuring PBX Ports: This chart shows you the necessary steps for configuring ports and terminals.

■ Configuring Easy Access: This chart guides you through TCP/IP settings for the OpenCom 130/

150.

■ Configuring ISP Settings: These instructions support you in configuring the Internet access.

■ Configuring RAS Settings: This chart guides you through the configuration of the RAS settings.

■ Configuring LAN-to-LAN Set-

tings: This chart guides you through the configuration of the

LAN-to-LAN settings.

■ Configuring E-Mail: This diagram tells you how to create the requirements needed for configuring the OpenCom 130/150 email access function.

■ Configuring E-Mail Access: This overview provides instructions on configuring the

OpenCom 130/150 e-mail access server.

Configuration Guide 127

Overview

Yes

Ethernet network

(LAN) exists?

Connect the OpenCom 130/150 and the configuration PC to the network

Yes

Cross-connected ethernet cable available?

Connect the configuration PC to the OpenCom 130/150 LAN port.

Enable DHCP.

Connect the configuration PC to the OpenCom 130/150 COM port.

Generate the Dialup Networking entry with “occonfig”.

Start the OpenCom 130/150 configuration service via your Web browser.

Enter the OpenCom 130/150 address, for example “http://192.168.99.254”.

User Manager

PBX Configuration

Yes

Create the user groups and users.

Set the system data. Select the access type. Connect the S

, U pn

and analogue devices and configure them.

Configure the call distribution scheme.

Configure the Least Cost Routing function: zones, network providers and holidays.

LCR Configuration

Configure OpenCom 130/150

Least Cost Routing function?

Configure OpenCom 130/150 network functions?

Yes

Enter the licence code for releasing the IP package in the “System

Configuration: Licences” menu.

Easy Access Configuration

Dial in (RAS)?

Connection (LAN)?

Internet?

E-mail?

Yes

RAS Configuration

LAN-LAN Configuration

ISP Configuration

E-Mail Configuration

Save data

Flowchart: Overview

Finished

128 Overview Configuration Guide

PBX Ports

Do you have ISDN terminals that you wish to operate on an S

interface?

Define the access type

Define the external

interfaces

Set the access type (multiterminal access and/or system access).

Set the external S

interfaces and enter the telephone numbers assigned by your network provider.

terminals Yes

Define the internal S

0 interfaces

Set the internal S

interfaces and enter the internal telephone numbers.

Do you want to operate system telephones or

DECT terminals?

U pn

terminals Yes

Configure the

U pn

interfaces

Enter the U pn

interfaces and enter the internal telephone numbers.

No No

DECT terminals

Do you want to operate

DECT terminals on the

OpenCom 130/150?

Yes

Configure the DECT terminals

Check in the DECT terminals and enter the internal telephone numbers.

Do you want to operate analogue terminals

(e.g. a fax machine)?

Analogue terminals Yes

Configure the a/b interfaces

Set the analogue interfaces and enter the internal telephone numbers.

Do you want to use a sensor contact on the

OpenCom 130/150 (e.g.

for a door opener)?

Sensor Yes Configure the sensor

Enter the internal telephone numbers for the time groups of the sensor.

Do you want to run the

OpenCount program?

COM

Finished

Flowchart: Configuring the PBX Ports

Yes

Configure the COM interface

Select the “connection data” option.

Configuration Guide PBX Ports 129

Easy Access

Do you have a computer network?

LAN

Yes

Host name

Assign a name to the

OpenCom 130/150.

Finished

Do you have a DHCP server in your network?

Activate the OpenCom 130/150

DHCP server.

Enter the Ethernet-IP configuration for the OpenCom 130/150.

Enter the address range of the client computers in your network.

Do you have a DNS server in your network?

DHCP

OpenCom 130/150

DHCP server

Yes

The OpenCom 130/150 takes the settings from your DHCP server

Ask your network administrator for the address range for the RAS accesses. For this purpose, your administrator must reserve an IP address range for the RAS accesses.

IP address

Network mask

Gateway address

DHCP adresses

Domain name

Client computers are informed of this gateway address via DHCP as a gateway.

Enter the domain name. This name is transferred to the client computers as the domain via DHCP.

DNS

Specify the IP address of the

OpenCom 130/150 under “Domain Name

Server”. This is transferred as the DNS server to the client computers via DHCP.

OpenCom 130/150 as

DNS server

Yes

Specify the IP address of your internal DNS server under “Domain Name

Server”. This is transferred as the DNS server to the client computers via DHCP.

Enter the address range for the RAS accesses.

PPP addresses

Flowchart: Configuring Easy Access

Finished

130 Easy Access Configuration Guide

ISP Settings

Do you want to configure a new Internet provider?

Enter your provider's dial-in data.

“SYS Configuration: System:

Country” = “German”?

Your own ISP

Yes

T-Online

Provider-New: Provider,

Telephone Number,

User Name and Password

Specify the IP address of the DNS in the Internet.

Specify a standard POP server and a standard SMTP server.

Specify the maximum time of inactivity after which the connection to the ISP is cleared down.

Yes

Select a provider from the list

Select one of the default providers in

“NET Configuration:

Connections: ISP”.

Domain Name Server

Mail input server and mail output server

Maximum idle time

T-Online: Telephone number,

Access identification, T-Online number, Co-user number and Password

Configure T-Online in “NET:

Configuration: Connections: ISP:

Provider”. You will obtain the access data when you register.

Activate the status and select the provider

Configure the ISP in “NET:

Configuration: Connections: ISP”.

DSL

(PPPoE)

Yes

Is your IP address allocated by your provider?

PPP

Yes

Dynamic

Yes

Enter the IP address and network mask you wish to obtain from your provider.

Your own telephone number

Max. connection time per month

Specify the maximum connection time for one month.

HDLC

Yes

No LAN

Yes

IP address

Network mask

Specify the gateway for the Internet connection.

Gateway

Maximum idle time

Specify the maximum time of inactivity after which the connection to the ISP is cleared down.

Select the filter lists. Filter lists are created in “NET Configuration: Safe Access”.

Filter list IN

Filter list OUT

Finished

Flowchart: Configuring the ISP Settings

ISP cannot be configured.

Configuration Guide ISP Settings 131

RAS Settings

Have you made the network settings for the OpenCom 130/150?

LAN No

NET Configuration:

Easy Access

Configure the network settings for the OpenCom 130/150.

Configure the RAS access of the

OpenCom 130/150. “NET

Configuration: Connections: RAS”

Yes

Select from PAP,

CHAP and CLID.

Status

Telephone number

Activate the RAS access.

Specify the telephone number for which the RAS access should be configured.

Authorisation

Number of connections

Specify how many simultaneous connections are possible via this access.

Select the filter lists. Filter lists are created in “NET

Configuration: Safe Access”

Filter list IN

Filter list OUT

Have you created users with RAS access rights?

Users No

Yes

User Manager: Users and

User Groups

Configure users that have RAS access rights.

Add internal telephone number to the incoming call distribution scheme.

Finished

Flowchart: Configuring the RAS Settings

132 RAS Settings Configuration Guide

LAN-to-LAN Settings

Have you made the network settings for the

OpenCom 130/150?

LAN

Yes

Configure the LAN-LAN connection. “NET Configuration:

Connections: LAN-LAN”

Protocol

Telephone number local

IP address local

Network mask local

NET Configuration:

Easy Access

Configure the network settings for the OpenCom 130/150.

Select between PPP and HDLC transparent.

Enter the internal telephone number.

Enter the local IP address.

Enter the local network mask.

Yes CLID

User name local

Password local

Authorisation method of the local

LAN: CLID, PAP or CHAP?

Specify the user name with which the remote LAN can access a destination.

Specify the password with which the remote LAN can access a destination.

Telephone number remote

IP address remote

Network mask remote

Specify the telephone number of the remote LAN access.

Specify the IP address of the remote LAN.

Specify the network mask of the remote LAN.

Yes CLID

Authorisation method of the remote

LAN: CLID, PAP or CHAP?

User name remote

Password remote

Direction of connection

Maximum connection time per month

Maximum idle time

Add internal telephone number to the incoming call distribution scheme.

Specify the user name with which the remote LAN can be accessed.

Specify the password with which the remote LAN can be accessed.

Select the direction of the connection.

Specify the maximum number of minutes per month the connection to the remote LAN can be set up for.

Set the maximum idle time after which a connection to the remote LAN is cleared down.

Finished

Flowchart: Configuring the LAN-to-LAN Settings

Configuration Guide LAN-to-LAN Settings 133

E-mail Function

Have you made the network settings for the OpenCom 130/150?

LAN No

Configure the network settings for the OpenCom 130/150.

NET Configuration:

Easy Access

Yes

Do you want to use e-mail from the Internet?

Have you stored the users to be notified?

Internet

Yes

Configure your Internet access.

NET Configuration:

Connection: ISP

Has an internal e-mail server been configured in your LAN?

LAN

Yes

Do you want to be notified of e-mails on your system telephones?

Notification

Yes

Users

No e-mail use

Finished

Create the users and activate e-mail notification. Also enter the users' e-mail addresses.

User Manager:

Users, User Groups and User Accounts

Yes

Set the polling time periods.

NET Configuration:

E-Mail Access

Finished

Flowchart: Configuring the E-mail Function

134 E-mail Function Configuration Guide

E-mail Access

Do you have access to a mail server in your network or in the Internet?

Mail server No

Configure your network/

Internet access.

NET Configuration: Easy Access or Configure ISP

Yes

Do you have created mail account polls in the “User Manager: User accounts”?

User accounts No

Set up user accounts in the User Manager.

User Manager: User Accounts

Yes

Configuration of e-mail access settings

Specify the time intervals in which the OpenCom 130/150 is to poll all mail accounts from the standard POP server.

Maximum number of e-mails per user account

Enquiry interval

Start and end times:

Monday to Friday 1st starting time

Monday to Friday 1st ending time

Monday to Friday 2nd starting time

Monday to Friday 2nd ending time

Saturday 1st starting time

Saturday 1st ending time

Saturday 2nd starting time

Saturday 2nd ending time

Sunday 1st starting time

Sunday 1st ending time

Sunday 2nd starting time

Sunday 2nd ending time

Specify the maximum no. of e-mails per user account that should be temporarily stored by the OpenCom 130/150.

Define the time windows in which the

OpenCom 130/150 should check the mail accounts for new messages in the time intervals that have been set. You can define two time windows for each working day

(Monday to Friday), and two each for

Saturday and Sunday.

Flowchart: Configuring E-mail Access

Finished

Configuration Guide E-mail Access 135

Frequently Asked Questions

This chapter provides tips and information on how to deal with any malfunctions or faults you may experience with the OpenCom 130/150.

Please note: Repairs to the

OpenCom 130/150 should only be carried out by qualified personnel.

The following LEDs indicate that the

OpenCom 130/150 is ready for operation:

Power Good LED

LAN LEDs

Activity LED

Basic module Add-on module

AC adapter

Position of LEDs on the OpenCom 130/

150

General/Hardware

Question: The OpenCom 130/150 is not functioning.

Check whether the mains plug is properly connected. If an add-on module is installed: Make sure the mains plug is properly connected.

Plug another device into the mains socket to check whether there is any voltage.

Question: The mains plug is connected, the mains socket is supplying output, but the OpenCom 130/

150 still does not function.

DANGER! High voltage inside the device. To make the system dead, remove the power plug and the mains plug from the socket!

Take the housing cover off. Is the

“Power Fine” LED at the lit up? If not, contact your service centre or an authorised dealer. The AC adapter plug of the OpenCom 130/150 may be defective.

Question: After restarting the

OpenCom 130/150, nothing is indicated on the displays of any connected terminals.

136 General/Hardware Frequently Asked Questions

It takes a short while for the

OpenCom 130/150 to start up. After the restart, check whether the activity LED flashes at a rate of 10s / 1s.

This flash cycle indicates that the

OpenCom 130/150 has started up correctly and is ready for operation.

If the OpenCom 130/150 has not restarted properly, reset the

OpenCom 130/150 to its original factory setting (refer to the chapter en-

titled Resetting the System Data starting on page 73).

Telephony

Question: It is not possible to make external calls.

Check the connection between the

NTBA and the OpenCom 130/150.

In the Configurator, check whether the external S

ports are configured correctly (PBX Configuration: S0 menu).

Question: The OpenCom 130/150 is connected to an NTBA with a multi-terminal configuration. Why is it not possible to establish external connections?

With the original factory setting, an additional external S

port is set for an NTBA in system configuration; this additional port will be used first to seize a trunk line.

Deactivate the second S

port in the

Configurator (PBX Configuration:

S0 menu).

Question: One of the telephones is not functioning at all.

Make sure the telephone has been properly connected.

Check also whether the appropriate port has been configured correctly in the Configurator (PBX Configura-

tion: Ports menu).

Question: It is not possible to make external calls with one of the telephones.

Check whether a user is configured for the telephone. Otherwise the settings of the Guests user group are valid for the telephone. To standard, this user group has no external call authorisation.

Make sure the user configured for this telephone belongs to a user group with external line access

(Configurator, User Manager: User

groups menu).

Frequently Asked Questions Telephony 137

Check also whether the internal call number of this telephone has been configured for outgoing call distribution (Configurator, PBX Configu-

ration: Call Distribution menu).

Question: One of the features

(e.g. call diversion) on one of the telephones cannot be used even though the feature has been configured in the Configurator of the

OpenCom 130/150.

Make sure the user configured for this telephone belongs to a user group that has access to this feature

(Configurator, User Manager: User and User groups menus). Some features cannot be used until the system PIN is changed.

Question: Nothing is indicated on the display of one of the connected

ISDN telephones.

You have connected the ISDN telephone to an external S

port (RJ-45 socket). These ports are intended for connection to the NTBA only. Connect the telephone to an internal S

0 port (pressure terminal).

Question: Calls can be made but not received with one of the ISDN telephones.

The internal call number that has been configured for this ISDN telephone in the Configurator (PBX

Configuration: Ports: S0 menu) must also be configured as an MSN on the ISDN telephone itself. For further information, refer to the User

Guide of your ISDN telephone.

Question: It is not possible to configure Call Distribution: Outgoing for multi-terminal access.

You have configured multi-terminal access and system access in parallel.

All outgoing calls are therefore established via system access, and outgoing call distribution can be configured for system access only

(Configurator, Call Distribution:

Outgoing menu).

A specific MSN can be seized for individual calls by means of a code number procedure. For further information, refer to the “OpenCom 100,

Operation on Standard Terminals”user guide.

Question: Which reason may have problems with receiving faxes resp. sending faxes?

In frequent cases, the reason may be found in a problem with the ISDN-L1 reference clock distribution. The L1 clock is delivered from the network provider. An unclean L1 clock distribution and the introduced signalling jitter is overheard by the human ear.

Nevertheless, data and fax transmissions may be disturbed by the jitter.

Please check, which ISDN lines will deliver the L1 clock. Details can be

found under L1 Clock starting on page 93.

138 Telephony Frequently Asked Questions

DECT

Question: The LED of the RFP 21/

23is flashing, but none of the DECT devices is functioning.

Make sure the terminal setting for the corresponding U pn

port is set to

RFP 21/23 (Configurator, PBX Con- figuration: Ports: U pn

menu).

Question: The LED of the RFP 21/

23 is continuously lit up, but one of the cordless DECT devices is indicating “No connection”.

You have not configured a port for this DECT device. Configure a port in the Configurator and start the enrolment procedure (PBX Configura-

tion: Ports: DECT-PP menu).

Question: Is it possible to increase the time for the enrolment procedure?

You must manually enter the IPEI of the DECT device in the Configurator.

The enrolment time is then increased to one hour (PBX Configura-

tion: Ports: DECT-PP menu).

Question: Another manufacturer’s DECT device is not functioning.

Check whether the DECT device supports the DECT GAP standard. In the

Configurator, also make sure GAP is set for this DECT device (PBX Config-

uration: Ports: DECT-PP menu).

Question: The startup procedure of the RFP 21/23 take a long time?

What is the reason?

This behaviour may indicate a problem with the reference clock. Refer

also to Which reason may have prob- lems with receiving faxes resp. send-

ing faxes? starting on page 138.

Frequently Asked Questions DECT 139

LAN

Question: It is not possible to establish a network connection with the OpenCom 130/150.

Check whether the LEDs for the hub and the PC’s network card are indicating a connection.

Check the LEDs for the LAN functions of the OpenCom 130/150. The green

LAN LED at the top indicates whether the network cable has been properly connected. The red LAN LED at the bottom indicates whether there is any network traffic on the line.

If you have installed an add-on module, also check the LAN LEDs of the

Ethernet switch. The Ethernet line between the basic module (LAN port) and the add-on module (LAN1 port) are properly connected if the centre LED lights up. The Ethernet line between the hub of the corporate network and the LAN0 port is properly connected if the right-hand

LED lights up.

To check whether there is a network connection with your OpenCom 130/

150, enter the “ping IP address” command in “Run” in the Windows

Start menu (e.g. ping

192.168.99.254).

Question: How can I determine the IP address of the

OpenCom 130/150?

To find out what the IP address is, enter the code number

* 1 8 2 on one of the connected system telephones.

The code-number procedure

* 1 8 3 also displays the network mask.

Question: The network connection is functioning, but nothing is displayed in the browser.

Enter the complete IP address of the

OpenCom 130/150 along with the protocol identifier, for example http://192.168.99.254/.

Check whether the browser has been configured for connection through a proxy server. If so, deactivate the “Connect through proxy server” setting.

Question: You have just configured the OpenCom 130/150 via the network. Why is it not possible now to establish a remote data transfer network connection?

The network card and the communication (remote data transfer) adapter cannot be run with the same routing setting. Deactivate the

140 LAN Frequently Asked Questions

network card before connecting via the dial-up network.

Question: Our network has grown over time, with several segments connected by one central router.

How can PCs from all segments be connected with the OpenCom 130/

150?

In the Configurator, use the LAN setting in ISP to specify the central router as the default gateway. If necessary, deactivate any filter rules defined for the ISP (NET Configura-

tion: Connections: ISP menu). If several routers are configured for your network in different segments, you can enter extra static routes in the NET Configuration: Easy Access:

Routes menu.

Question: In our network the

OpenCom 130/150 dynamically issues the IP addresses by DHCP. Can

I firmly assign the IP address for our internal server PCs (mail,

Web)?

You need a static address assignment for these PCs. Make the appropriate assignment entries in the

Configurator (NET Configuration:

DHCP menu). Activate “Dynamic and static address”. If you fix a name for these IP addresses in the NET Con-

figuration: Easy Access: Hosts menu, you can address the server

PCs quite easily by the DNS names.

Internet

Question: I cannot access our company Web site.

Outside your system, your company

Web site is accessed at

“www.firm.com”, but in the Config-

urator you have entered “firm.com” as the domain. Your company’s site

URL thus counts as an internal URL and can only be accessed by entering the direct IP address. If required, change the domain setting in the

NET Configuration: Easy Access menu.

Question: Why do some Internet services not work even though they can be used when dialling in directly via a modem?

Some Internet services require an active connection coming from the

Internet. But the configured filter rules prevent this. Plus, it is not possible to establish incoming Internet connections with the PCs directly owing to the network address translation process.

Frequently Asked Questions Internet 141

Question: It is not possible to access the Internet with the

OpenPhone 25/27.

The requirement for this is that the set should be configured as Hand-

set+data. The telephone number used by the OpenPhone 25/27 to establish an Internet connection must also be specified in the respective user profile (Configurator, User

Manager: User menu).

With the OpenPhone 25/27, the Internet can be accessed either directly via the remote data transfer network or indirectly via RAS access on the OpenCom 130/150. For direct access you can directly dial any provider. Indirect access uses the routing function of the OpenCom 130/

150, accompanied by the configured security features, for example.

Directly via remote data transfer network

If the Internet is accessed directly via the remote data transfer network, make sure that

■ the remote data transfer network is properly installed on your PC and that the correct ISP access data is configured,

■ the internal number used by the

OpenPhone 25/27 to establish the data connection is configured for outgoing call distribution (Configurator, PBX Config- uration: Call Distribution:

Outgoing menu).

Indirectly via RAS access

If the Internet is accessed indirectly via RAS, the system administrator should make sure that:

■ permission has been given for

Internet access via RAS (Config-

urator, Net Configuration: Safe

Access menu),

■ an internal number is configured for RAS access (Configurator,

Net Configuration: Connec-

tions: RAS menu),

■ your user group has been granted RAS access rights (Con-

figurator, User Manager: User

Groups menu).

For information on the installation of software and on configuring Internet access, refer to the

“OpenPhone 25” user guide or to the

“OpenPhone 27” user guide.

142 Internet Frequently Asked Questions

Technical Specifications

System data

Mains power supply

Rated power

Safety class

Permissible temperatures stationary, weatherproofed

230 V ~ 50 Hz

Basic module:

Add-on module:

+5°C to +40°C

25 VA

80 VA

Dimensions (W x H x D)

Weight

ports

Euro ISDN external (S

external) for basic access, DSS1 protocol

Basic module:

Add-on module:

Euro ISDN switchable

0 external / S

internal) for basic access, DSS1 protocol, or for ISDN terminals, DSS1 protocol

Basic module:

Add-on module: possible interface cards:

– 4 x S

– 2 x S

and 6 x U pn

– 2 x S

and 6 x a/b

– Supply voltage 40 V ± 10%

– Supply power

– Range

U pn

ports for system terminals and RFP 21

DECT base stations

396 x 390 x 100 mm

Basic module and power supply unit: 1,900 g

Add-on module and power supply unit:1,000 g

3 VA for internal

150 m internal

–

1x up to 8 x;

3x Basic module: to connect system terminals,

not DECT-enabled

Add-on module all DECT-enabled; possible interface cards:

– 4 x U pn

– 8 x U pn

– 2 x S

and 6 x U pn up to 16 x

Technical Specifications 143

144

– Supply voltage

– Supply power

– Range a/b port for analogue terminals with pulse or DTMF dialling, flash duration of 60 to 310 ms

– Supply voltage

– Supply power

– Feed current

– Range

V.24 port (COM) for connection of a PC

– Range

Doorstation equipment module for connection of doorstation equipment

Contact load of actor 2

Contact load of actor 1

– Voltage range

Sensor

– Voltage range

40 V ± 10%

3 VA per U pn

bus

1,000 m

Basic module:

Add-on module: possible interface cards:

– 4 x a/b

– 8 x a/b

– 2 x S

and 6 x a/b

40 V ± 10%

1.2 VA

25 mA

1,000 m

Basic module:

3 m

Basic module:

1,5 A / 125 V

U ≈ = 5 V... 30 V

Switched by low AC voltage

= 6 V... 24 V

Note: The online help provides an overview of the limits that should be observed when configuring the

OpenCom 130/150.

4x up to 24 x;

1x (optional)

Technical Specifications

Index

a/b adapter 45

Accessories 48

Actor

See Intercom system 43

Actor/sensor port 37

Adapter

Audio 46

Upn 45

Adapter (expansion module) 21

Add-on 49

Add-on module 28, 89

Analogue a/b ports 37

Synchronising the PC (via

Configuration with Windows 61

Establishing a network connection 64

Initial configuration 58

Installing the remote data transfer network under Windows 9x 63

Loading software updates 72

Network card setup 64

Preconfiguration 70

RAS service 63

Remote configuration 70

Resetting the system data 73

Saving and loading the configuration 72

Serial port (V.24) 63

Starting the browser 65

System prerequisites 59

V.24 port 63

via V.24 port 7

Configuration examples 76

Introduction to TCP/IP 77

OpenCom 100 in a LAN with an IPenabled server 81

OpenCom 100 in a serverless

Configuration guide

LAN-to-LAN settings 133

Configuring

Starting the Web console 67

Connection scheme

Actor/sensor ports 43

Analogue (a/b) ports 41

S0 ports 40

Upn ports 40

Index 145

146

Doorstation equipment add-on card 25,

Doorstation equipment interface card 22

Ethernet connection 21

Internet functions 14

Telephony functions 11

Hardware basic setting switch 73

Interface cards (installation) 24

Interface cards (overview) 29, 32

Interfaces

Multi-terminal Access 39

Multi-terminal access 6, 92

Music on Hold 41

External devices 41

Generating own files 74

Index

PC status display 121

Pin assignment

Audio adapter 46

ISDN socket 35

Plug-in power supply 26

Point-to-point connections 94

Port assignment

Actor/sensor port 37

Analogue a/b ports 37

DSL port 38

LAN 37

S0 port pin assignment 37

S0 ports 35

S0 terminating resistor 35

Ports

Upn ports 36

Actor/sensor 25, 26

Analogue 25

Doorstation equipment 25, 26

LAN 44

LAN (basic module) 21, 26, 27

Ports (see Interfaces) 35

Power failure 39

Q.SIG 93

Remote configuration 70

Resetting system data 73

Routes 96

S0 port 138

S0 port pin assignment 37

S0 ports 35

S0-Anschlüsse 98

S2M 93

S2M Connector Module 52

S2M-Anschlüsse 98

Safety

Power failure 39

Safety Precautions 17, 55

Saving and loading the configuration 72

Sensor

See Intercom system 43

Software updates, loading 72

System access 6, 92

System data, resetting 73

Systray display 121

Team functions

Explanation of keys 100

Introduction 100

Team key 101

Telephony 137

Terminating resistor 35

Three-member team 103

Index 147

Upn port pin assignment 37

Upn ports 36

V.24 add-on card 26

V.24 interface card 22

Voice mail 42

148 Index

In the UK:

DeTeWe Ltd

1 Frogmore Road, Hemel Hempstead,

Herts, HP3 9TG

WWW: http://www.detewe.co.uk/

Other countries:

DeTeWe AG & Co.

Zeughofstrasse 1, D-10997 Berlin,

Germany

WWW: http://www.detewe.de/

Subject to changes

As of 06.2004

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OpenCom

Mounting and Commissioning

User Guide

Welcome to DeTeWe

OpenCom 100 Product

Family

Contents

Features

Factory Settings on Delivery

Telephony Functions

Authorisations

Internet Functions

Installation

Scope of Delivery

Safety Precautions

Declarations of Conformity

Mounting Location

Wall Mounting

Installing an Expansion Set

Installing Interface Cards

Small Slots (Basic

Module)

Large Slots (Add-on

Module)

Available Ports

OpenCom 130

OpenCom 150

Positions of the Ports

Interface Cards

OpenCom 130 (3 Slots)

OpenCom 150 (5 Slots)

Port Assignment, Termination,

Cable Lengths

S

Ports

U

Ports

a/b Ports

Actor/Sensor

LAN Port

DSL Port

Power Failure

Connectible Devices

Internal/External

S

Ports

U

Ports

a/b Ports

Actor/Sensor Ports

COM Port

LAN Port

Accessories and Adapters

a/b Adapter

U

Adapter

Audio Adapter

Approved Devices /

Approved Accessories

Device Combinations

Configurations without

Plug-in Power Supply

(Range up to 500 m)

Configurations without

Plug-in Power Supply

(Range 500 to 1000 m)

Configurations with

Plug-in Power Supplies

S

Connector Module

Installation

Configuration

Mounting the OpenCom 150 Rack

InfoCom System

Safety Precautions

Technical Data

Pinning of RJ 45 Jacks

Scope of Delivery

Configuration

Brief Guide to Initial Configuration