Vertical SBX 24 Button Phone Quick Reference Guide

Vertical SBX 24 Button Phone Quick Reference Guide
Phone Buttons & Features
Button/Feature
24-Button
Digital Phone
Used to...
1 Headphone Jack
speak to a caller when using a headset instead of
holding the handset.
2 Handset
answer/make internal or external calls.
3 Speaker
hear the other party during a call without using the
handset or headset (hands-free mode).
4 LCD Display
display phone status information, dialing directories,
and test message information.
5 Soft Buttons (3)
work in conjunction with fixed and flexible features
options that appear on the display.
6 Ring LED
indicate when the phone is ringing.
7 Pre-Programmed/
Flexible Buttons
(24)
access external line calls, pre-assigned features, or
user defined feature code assignments.
8 Microphone (MIC)
used to speak to a caller when in speaker mode.
9 SPEED Button
access speed dialing, saved number redial, and last
number redial. Button is also used to access
flexible button programming.
DND Button
Voice Mail Features
activate a “do not ring this phone” mode. When DND
is active, this button is red.
Note: When you make a Forward call setting (other
than forwarding to voice mail), this light will
Flash. You can press it to easily cancel those
Forward settings.
for SBX IP 320 Systems
Q u i c k
R e f e r e n c e
3
2
G u i d e
4
5
6
7
1
TRANS/PGM Button set up a conference call or transfer a call.
CALL BACK Button
initiate a call back request for another busy station.
10 Nav Button
navigate through (and make selections on) the
display/menus.
11 VOLUME Button
decrease (-) or increase (+) the volume level of the
speaker or handset while on a call.
12 HOLD/SAVE Button put a call on hold or save the current User
Programming setting.
13 Dialpad
dial phone numbers and make entries on the display.
14 SPEAKER Button
toggle between speaker (or headset) mode and
handset mode. You can also use this button to exit
any menu screen.
Note: The button LED is lit red when the
Speakerphone mode is active.
Issue 2.0 - September 2008
14
13
12
11
10
9
8
See back page for descriptions.
Basic Call Features
Make
a Call
1. Pick up the handset or press SPEAKER.
2. Use the keypad to dial a station or external phone number.
Note: If you are dialing an external number, you may be
required to enter an authorization, account, and/or
access code.
3. Hang up the handset or press SPEAKER to send the
conversation.
Answer
a Call
When the phone is ringing:
1. Lift the handset or press SPEAKER.
2. Press the flashing green line (Flex) button.
Call Last
Number Dialed
1. Lift the handset or press SPEAKER.
2. Press the REDIAL soft button.
Put a
Call
on Hold
While on a call:
1. Press HOLD/SAVE to place the current call on hold.
2. Press the flashing red line (Flex) button to retrieve the call.
Transfer
a Call
While on a call:
1. Press the TRANS soft button or TRANS/PGM to put the current
call on hold.
2. Dial the destination target (station or hunt group).
When the destination target answers:
3. Announce to the destination target who is calling, then hang
up to complete the
(screened) transfer.
Voice Mail Features
Set/Change
Your Password
1. Dial TRANS/PGM, then enter 31 to set your password.
Note: To change your password press TRANS/PGM, then
enter 32.
2. Use the dialpad to enter a password (3 to 5 digits).
3. Press [#], and listen for a confirmation tone.
Record Your
Voice Mail
Greeting
1.
2.
At
3.
4.
Press TRANS/PGM.
Enter 61, then press #.
the prompt:
Begin recording your greeting.
Press HOLD/SAVE or SPEAKER to end and save the recording.
• A confirmation tone sounds.
Check
Messages from
Your Office
Phone
1.
At
2.
3.
Press CALL BACK.
the prompt:
Enter your password, then # to play the first message.
Follow the prompts to listen to (and manage) your messages
(see below).
Check
Messages
from
Outside
the Office+
1. Call the main office number.
When you hear the Auto Attendant greeting:
2. Press the access digit.+
At the prompt:
3. Enter your station number.
4. Enter your password, then press #.
5. Follow the prompts to listen to (and manage) your messages
(see below).
Listen to
&
Manage
Messages
1. Dial into Voice Mail using either of the methods shown above
(that is, from inside or from outside the system).
• New messages will automatically be played first, then any
saved messages.
At the prompt:
2. Do one of the following:
• Press #1, or the DELETE soft button to delete the current
message.
• Press #2 or the NEXT soft button to play the next
message.
• Press the #3 or the REPEAT soft button to play the
message again.
• Press #5 to reply to the current message (see below).
• Press #6 to forward the current message (see below).
OR
While the destination target phone is ringing:
Hang up to complete the (unscreened) transfer without
announcing the caller to the destination.
Note: Press the TRANS soft button or TRANS/PGM to
reconnect to the caller, as needed.
Set Up a
Conference
Call+
1. Use the basic steps for placing a call to make the first call in
the conference.
2. Press the CONF to put the current call on hold while you add
another participant.
3. Dial the next participant.
• Repeat steps 2 and 3 to add more participants (up to the
maximum allowed by your system).
4. Press the CONF twice to connect all of the participants.
Mute a Call+
During a conversation:
Press MUTE to prevent other party from hearing anything
from your end of the conversation.
Reply to a
Message
While listening to a message:
1. Press #5 to dial the voice mailbox of the station that
left the message.
At the prompt:
2. Record your reply.
Use 2.5mm
Headset Jack
1. Press TRANS/PGM, then one of the following:
• 171 to enable the setting.
• 75 to toggle between the speaker and the headset.
• 76 to select whether to have calls ring to the speaker,
headset, or both.
2. Press HOLD/SAVE to store the setting.
Forward a
Message
While listening to a message:
Enter the destination voice mailbox to forward the message.
Note: You will be prompted to add a comment. Once
forwarded, the message will be removed from your
mailbox.
Set Cell Phone
Notification
1. Press Trans/PGM.
2. Enter 68, then press 1 (to turn on notification).
3. Press HOLD/SAVE to store the setting, then press TRANS/PGM,
again.
4. Enter 69, then the number at which you want to be notified.
5. Press HOLD/SAVE to store the setting.
+
This feature require specific pre-programming.
Contact your System Administrator for details.
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