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Digital Cordless Telephone with
Digital Answering Machine
Motorola C12A
For C1211A, C1212A, C1213A and C1214A
Warning: Charge the handset for 24 hours before use .
Welcome...
to your new Motorola C12A Digital Cordless Telephone with
Digital Answering Machine!
• All handsets are fully cordless for locating anywhere within range.
• 50 Name and Number phonebook.
• Digital answering machine with 20 minutes recording time for high quality message recording.
• Bright backlit display.
• Speakerphone for hands-free conversations.
• Caller ID shows you who’s calling and see details of the last 40 callers in a Calls list.
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• Redial up to 10 of the last numbers called.
• Register up to 5 handsets to a single base and register each handset with up to 4 different bases.
• Make internal calls and transfer external calls between handsets.
• Choose from 10 different ringtones for internal and external calls as well as numbers stored in the phonebook.
Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Need help?
If you have any problems setting up or using your C12A, please contact
Customer Services on 0800 0820750.
Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.
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You must subscribe to your network provider’s Caller ID or Call Waiting service for these features to work. A subscription fee may be payable.
This user guide provides you with all the information you need to get the most from your phone.
To set up your phone, follow the simple instructions in ‘Getting
Started’, on the next few pages.
IMPORTANT
Only use the telephone line cord supplied.
Got everything?
• C12A base & cordless handset
• 2 x rechargeable Ni-MH battery cells
• Power adaptor for the base
• Telephone line cord
If you have purchased a C12A multiple pack you will also have the following additional items:
• Cordless handset & charger
• 2 x rechargeable Ni-MH battery cells
• Power adaptor for the charger
ECOMOTO: a convergence of efforts by marketing, design, research, engineering and supply chain management that leads to better products for everyone. A holistic view that focuses on both social and environmental responsibility. A passion and a shared point of view.
The right thing to do.
• Meets and / or exceeds EMEA environmental regulatory requirements.
• Eco friendly packaging with a minimum 20% post consumer recycled content.
• Phone housing is built with a minimum of 25% post consumer recycled content plastic.
• Energy efficient charger that meets EU Code of Conduct requirements.
• ECO mode function which reduces the transmitted power and energy consumption, please refer to page 29.
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1. Getting started ........................................................ 7
2. Getting to know your phone ............................... 11
3. Using the phone .................................................... 17
3.1 Switch the handset on / off .......................................................... 17
3.2.1 Make a call ........................................................................... 17
3.2.2 Preparatory dialling ............................................................ 17
3.2.3 End a call .............................................................................. 17
3.2.4 Receive a call ....................................................................... 17
3.3 Adjust the earpiece volume ......................................................... 17
3.5.1 Make an internal call ........................................................... 18
3.5.2 Receive an internal call ....................................................... 18
3.5.3 Transfer a call ...................................................................... 18
3.5.4 3-way conference call ......................................................... 18
3.6.1 Make a hands-free call ........................................................ 19
3.6.2 Answer a call hands-free .................................................... 19
3.6.3 Switch to hands-free during a call ..................................... 19
3.7.1 View or dial an entry ........................................................... 19
3.7.2 Copy a Redial list number to the phonebook ................... 20
3.7.3 Delete an entry .................................................................... 20
3.7.4 Delete the entire Redial list ................................................ 20
3.8 Lock / unlock the keypad .............................................................. 20
3.9 Paging / Find handset ................................................................... 21
4. Phonebook ............................................................. 22
4.1 Store a name and number ........................................................... 22
4.2 View or dial an entry ..................................................................... 23
4.3 Edit a name and number .............................................................. 23
5. Handset settings ................................................... 24
5.1 Handset ringer volume ................................................................. 24
5.4 Handset name ............................................................................... 25
5.7 Battery low warning beep ............................................................ 25
5.8 Out of range warning beep .......................................................... 26
5.9 Keypad lock using the menu ........................................................ 26
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6. Base settings ......................................................... 27
6.1 Base ringer volume ....................................................................... 27
6.2 Base ringer melody ....................................................................... 27
6.3 Change base PIN code .................................................................. 27
6.6 Restore default settings ................................................................ 28
7. Clock & alarm ........................................................ 31
7.4 Switch off alarm ring .................................................................... 31
8. Caller ID and the Calls list .................................... 32
ID ......................................................................................... 32
8.2.1 View the Calls list ................................................................ 32
8.2.2 Dial a number in the Calls list ............................................ 33
8.2.3 Copy a Calls list number to the phonebook ...................... 33
8.2.4 Delete an entry .................................................................... 33
8.2.5 Delete the entire Calls list ................................................... 33
9. Using additional handsets ................................... 34
9.1 Registering an additional handset ............................................... 34
9.2 Register a different make of handset to your C12A base .......... 35
9.4 De-register a handset.................................................................... 35
10. Using the answering machine ............................. 36
10.1 Set the answering machine day and time .................................. 36
10.2 Check the current day and time setting ...................................... 36
10.3 Switch the answering machine on / off ..................................... 36
10.4 Listening to your messages ........................................................ 37
10.5 Adjust the speaker volume .......................................................... 38
10.6 Record your own OGM................................................................. 38
10.8 Select the OGM ............................................................................. 39
10.9 Re-instate the pre-recorded OGM ............................................... 39
10.12 Record a memo............................................................................. 40
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11. Using remote access ............................................ 41
11.2 Set the security PIN code ............................................................. 42
11.3 Check security code ...................................................................... 42
12. Help ........................................................................ 43
13. General information ............................................. 45
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1. Getting started
IMPORTANT
Do not place your C12A in the bathroom or other humid areas.
Location
You need to place your C12A base within 2 metres of the mains power socket and 1.8 metres from the telephone wall socket so that the cables will reach.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Make sure that it is at least 1 metre away from other electrical appliances to avoid interference. Your C12A works by sending radio signals between the handset and base. The strength of the signal depends on where you place the base. Placing it as high as possible ensures the best signal.
HANDSET RANGE
The unit has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and the handset either indoors or outdoors, the range will normally be up to 50 metres. Thick concrete and stone walls can severely affect the range.
SIGNAL STRENGTH
The icon on your handset indicates that you are within range of the base.
When out of range of the base, the icon flashes. If you are on a call, you will hear a warning beep.
The line will hang up if the handset moves out of range of the base. Move closer to the base. The handset will automatically reconnect to the base.
Setting up
IMPORTANT
The base station must be plugged into the mains power at all times. Do not connect the telephone line cord into the wall socket until the handset is fully charged. Use only the power adaptor and telephone line cord supplied with the product.
Getting started
8
Connecting the base
1. Plug the telephone line cord into the socket marked on the underside of the base.
2. Plug the power adaptor into the socket marked on the underside of the base and plug the other end into the mains power wall socket. Switch on the mains power.
Installing and charging the handset
1. Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ’+’ and
’-’ markings inside the battery compartment and insert in the correct direction.
2. Slide the battery cover back into place.
1
Press down
2
Slide
3. If you are charging the batteries for the first time, place the handset on the base to charge for at least 24 hours continuously.
4. When the handset is fully charged, icon will appear steady on the display. Plug the other end of the telephone line cord (make sure that one end is already plugged into the base) into the telephone wall socket.
Getting started
9
Connecting the handset and charger
(for multi-pack only)
If you have purchased a multiple pack, you will need to carry out this process for all the handsets and chargers.
1. Plug the power adaptor into the socket marked on the underside of the charger and plug the other end into the mains power wall socket.
2. Remove the battery cover from the back of the handset and insert the
2 x AAA NiMH rechargeable batteries supplied. Please note the ’+’ and
’-’ markings inside the battery compartment and insert in the correct direction.
3. Slide the battery cover back into place.
4. If you are charging the batteries for the first time, place the handset on the charger to charge for at least 24 hours continuously.
5. When the handset is fully charged, icon will appear steady on the display. The display will show HANDSET and handset number (e.g. 2) to indicate that it is registered to the base.
IMPORTANT
Warning! Use only the approved rechargeable Ni-MH battery cells (2 x AAA
Ni-MH 450mA rechargeable batteries) supplied with your C12A.
BATTERY LOW WARNING
If icon flashes on the display and you hear a warning beep every minute during a call, you will need to recharge the handset before you can use it again.
When charging, icon will scroll on the display.
BATTERY PERFORMANCE
In ideal conditions, fully charged batteries should give up to 10 hours talk time or up to 200 hours standby time on a single charge.
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Note that new batteries do not reach their full capacity until they have been put to normal use for several days.
Getting started
10
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.
Running the batteries right down at least once a week will help them last as long as possible.
The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk / standby time. Eventually they will need to be replaced.
After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging. This is normal.
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All talk and standby times are approximate and depend on features selected and usage pattern.
Date and time
If you have subscribed to a Caller ID Service, the date and time is set automatically for all handsets when you receive your first call.
If you do not have a Caller ID service, you can set the date and time manually.
Set the date manually:
1. Press
DATE SET .
2. Press
, scroll to DATE -- TIME and press
to select.
. The display shows
3. Enter the date (e.g. 12--08 for 12th of August) and press to confirm.
Set the time manually:
1. Press , scroll to DATE -- TIME and press .
2. Scroll to CLOCK SET and press .
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm) and press to confirm.
Your C12A is now ready for use.
Getting started
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2. Getting to know your phone
Overview of your handset
A
B
C
D
E
I
J
K
F
G
H
L
M
N
A Earpiece
B Display
See page 13 for an overview of the display icons.
C Up
During a call, press to increase earpiece volume, page 17.
When the phone is ringing, press to increase the handset ringer volume, page 24.
Press to scroll through the menu options, redial list, calls list and phonebook entries.
D Menu / OK / Mute
Press to open the Menu, page 15.
Press to select menu options and to confirm a displayed option.
During a call, press to turn mute on / off, page 18.
E Talk / Hands-free
Press to switch hands-free on or off during a call.
Press to make and receive calls, page 17.
Getting to know your phone
12
F Keypad lock / *
Press and hold to lock the keypad, page 20.
To unlock, press any key and follow the on screen instructions.
Dial a *.
G Recall
Use with switchboard / PABX services and some network services.
H Redial
In standby mode, press to open the redial list.
I Phonebook / Delete / Back
In standby mode, press to open the phonebook menu, page 22.
In editing mode, press to delete characters and digits.
Go back to the previous menu level.
J Calls list / Down
In standby mode, press to open the calls list, page 32.
During a call, press to decrease earpiece volume, page 17.
When the phone is ringing, press to decrease the handset ringer volume, page 24.
Press to scroll through the menu options, redial list, calls list and phonebook entries.
K End Call / Exit / Switch Handset on / off
Press to end a call, page 17.
When viewing the redial / calls list / phonebook or when in the menu, press to exit and return to standby.
Press and hold for 3 seconds to switch the handset on / off.
L Pause / #
Press and hold to enter a pause (P) when pre-dialling or storing numbers.
Dial a #.
M Intercom
Used to make internal calls and transfer calls to other C12A handsets registered to the base, page 18.
N Microphone
Getting to know your phone
13
Handset LCD Display
Eco mode
Circle around appears when
Eco mode is ON
Battery status
Scrolls when charging
Time or Handset name
In standby mode, press and hold to switch handset
Flashes to indicate an incoming external call.
External call in progress.
Flashes to indicate an incoming internal call.
Internal call in progress.
3-way call in progress or transfer an external call to another C12A handset registered to the base.
Eco mode is ON.
Flashes to indicate new voicemail messages received. Off when you have no voicemail messages.
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Indicates signal strength.
Flashes when handset is not registered to the base or if you go out of range.
Hands-free mode is ON.
Menu is opened.
Phonebook is opened.
Flashes to indicate new calls list entries received.
2
Answered call (when viewing the Calls list).
2
Unanswered call (when viewing the Calls list).
2
Keypad is locked.
Answering machine is ON.
Displayed number is longer than 12 digits.
The approximate power levels of your battery are indicated as follows:
Battery is fully charged.
Battery is partially charged.
Battery is running low.
Flashes when battery is almost fully discharged.
Getting to know your phone
14
1
This feature is dependent on your Network Service provider supporting the service. A subscription fee may be payable.
2
For this feature to work, you must subscribe to Caller ID Service from your network operator. A subscription fee may be payable.
Overview of the base
C
D
E
A
B F
G
H
I
J
A LED
Indicates when the answer machine is on or off and when you have messages.
Status Action
On Answer machine on
Off Answer machine off
Flashes New message (s)
B Volume Up
Adjust playback volume.
C Ans On / Off
Switches the answering machine on / off.
D Delete
Press to delete recorded messages during playback or press to announce the current remote access code setting.
E Volume Down
Adjust playback volume.
F Page
In standby mode, press to ring the handset(s), page 21.
Press and hold to enter registration mode when registering handsets, page 34.
Getting to know your phone
15
G Stop
Stops message playback.
Press to announce the current day and time setting.
H Skip forward
Press to skip forward through your answering machine messages.
Press to announce the current answer delay setting.
Press and hold to set the answer delay setting.
I Skip back
Press to skip backward through your answering machine messages.
Press to announce the current message alert setting.
Press and hold to turn message alert on / off.
J Play / Pause
Play or pause recorded messages.
Press to play new messages or press and hold to play all message.
Navigating the menus
Your C12A has an easy to use menu system.
Each menu has a list of options, which you can see on the menu map on the following page.
When the handset is switched on and in standby:
1. Press to open the main menu.
2. Then use or buttons to scroll through the available options.
3. Press press
to select an option. To return to the previous menu level,
. To exit the menu and return to standby, press .
NOTE
If no buttons are pressed for 20 seconds, the handset returns to standby automatically.
Getting to know your phone
16
Menu map
PLAY MESSAGE
NEW MSG
ALL MSG
PHONEBOOK
ADD ENTRY
MODIFY ENTRY
DELETE ENTRY
TAM SETTINGS
ANS ON / OFF
ANS MODE
MEMO REC
OGM SETTING
DAY SETTING
ANS DELAY
REMOTE CODE
SETUP
BASE VOLUME
BASE MELODY
DEL HANDSET
PIN CODE
DIAL MODE
RECALL
DEFAULT
ECO MODE
HANDSET
BEEP
INT RING VOL
EXT RING VOL
INT MELODY
EXT MELODY
AUTO ANSWER
NAME
LANGUAGE
KEYLOCK ?
DATE -- TIME
DATE SET
CLOCK SET
ALARM SET
REGISTER
SELECT BASE
REG BASE
Getting to know your phone
17
3. Using the phone
NOTE
Your handset will automatically time the duration of all external calls. The call timer will display after the first 15 seconds of your call. When the call ends, the total duration of your talk time is shown for 5 seconds.
3.1 Switch the handset on / off
Press and hold to switch the handset on or off.
3.2 Calls
3.2.1 Make a call
1. Press .
2. When you hear the dial tone, dial the number.
3.2.2 Preparatory dialling
1. Dial the number first. If you make a mistake press the last digit.
2. Press to dial.
to delete
NOTE
To enter a pause (P) when pre-dialling, see page 22.
3.2.3 End a call
Press , or place the handset back on the base or charger.
3.2.4 Receive a call
When you receive an external call, the phone rings and the display.
icon flashes on
1. If the handset is off the base then press to answer the call, or if the handset is on the base simply lift the handset to answer the call.
NOTE
If you prefer to press when you lift up the handset to answer a call, you will need to switch Auto answer off, see page 24.
3.3 Adjust the earpiece volume
During a call, press or to increase or decrease the volume. There are 5 levels to choose from.
Using the phone
18
3.4 Mute
You can mute your handset so that you can talk to someone nearby without your caller hearing.
1. During a call, press hear you.
. The display shows MUTE and your caller cannot
2. Press again to resume your call.
3.5 Intercom
3.5.1 Make an internal call
If you have more than one handset registered to the base, you can make internal calls between two handsets.
icon is displayed to indicate an internal call.
1. Press followed by the number (1-5) of the handset you want to call.
3.5.2 Receive an internal call
When you receive an internal call, that is calling you is displayed.
icon flashes and the handset number
1. Press to answer the call.
3.5.3 Transfer a call
You can transfer an external call to another handset registered to the base.
During an external call:
1. Press transfer to.
followed by the handset number (1-5) that you want to
2. When the other handset answers, press to complete the transfer.
NOTE
If there is no answer from the other handset and you wish to return to your external caller, press .
Your external call resumes automatically after 30 seconds if there is no answer.
3.5.4 3-way conference call
You can hold a 3-way conference call between 2 internal callers and 1 external caller.
During a call with an external caller:
1. Press followed by the handset number (1-5) that you want to establish a conference call.
2. When the other handset answers, press to begin the conference call.
to connect all three callers
icon is displayed.
Using the phone
19
to return to your 3. If there is no answer from the other handset, press external caller.
4. Press to end the call.
Hands-free lets you talk to your caller without holding the handset. It also enables other people in the room to listen to the conversation over the loudspeaker.
3.6.1 Make a hands-free call
1. Dial the number and then press twice.
icon is displayed and you will hear the call over the handset loudspeaker.
2. Press
3. Press
to switch the call between the earpiece and the loudspeaker.
to end the call.
NOTE
During a hands-free call, press or to adjust the volume.
3.6.2 Answer a call hands-free
If the handset is on the base and auto answer is switched on, lift the handset and press .
If the handset is off the base or auto answer is switched off, press
twice to answer the call.
3.6.3 Switch to hands-free during a call
During a call, press to put the call on the loudspeaker.
To switch hands-free off and return the call to the earpiece, press
again.
3.7 Redial
The last 10 entries dialled are stored in the redial list.
3.7.1 View or dial an entry
1. Press to open the Redial list.
2. Scroll or to the entry you want.
3. Press to dial the displayed entry or press to return to standby.
NOTE
If the caller’s number exactly matches an entry stored in the phonebook, the name is displayed. Press to see the caller’s number.
Using the phone
20
3.7.2 Copy a Redial list number to the phonebook
1. Press to open the Redial list.
2. Scroll or to the entry you want.
3. Press
4. Press
. The display shows ADD ?
.
again. The display shows
5. Enter the name and press
NAME ?
.
. The number is displayed.
6. Edit the number if necessary, then press .
7. Press or to select the ringer melody you want and press
The number is stored.
.
NOTE
See “ENTERING NAMES” and “WRITING TIPS” on page 22.
3.7.3 Delete an entry
1. Press to open the Redial list.
2. Scroll or to the entry you want and press shows DELETE ?
.
. The display
3. Press to confirm or to cancel.
3.7.4 Delete the entire Redial list
1. Press to open the Redial list.
2. Press and hold . The display shows DELETE ALL ?
.
3. Press to confirm or to cancel.
3.8 Lock / unlock the keypad
You can lock the keypad so that it cannot be operated accidentally while carrying it around.
NOTE
When the keypad is locked, you can still answer incoming calls and operate the handset as normal. When the call ends, the keypad lock comes on again.
1. Press and hold .
icon is displayed.
2. To unlock the keypad, press any key on your handset. The display shows PRESS * .
3. Press within 5 seconds.
Using the phone
3.9 Paging / Find handset
You can alert a handset user that they are wanted or locate a missing handset.
Paging calls cannot be answered by a handset.
1. Press on the base. All handsets registered to the base will ring.
2. To stop the ringing, press the handset.
on the base again or press any button on
21
Using the phone
22
4. Phonebook
You can store up to 50 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. You can also select different ringer melodies for the phonebook entries.
4.1 Store a name and number
If the C12A is connected to a switchboard, you may need to enter a pause in a stored number. This gives the switchboard time to find an outside line.
A pause is normally stored after the switchboard access code (e.g. 9).
When storing a number, press and hold can then continue storing the phone number.
until the display shows P. You
If you have subscribed to Caller ID Service and wish to display the name of your caller instead of the number, save the full telephone number including the area code to your phonebook.
You can store multiple entries with the same number. However, to prevent unnecessary duplicated entries, you can only store the same name once.
1. Press
ENTRY .
2. Press
, scroll to PHONEBOOK and press . The display shows
. The display shows NAME ?
.
3. Enter the name and press
4. Enter the number and press
. The display shows NUMBER ?
.
. The display shows MELODY 1 .
5. Press or to select the ringer melody you want and press
The display shows ADD ENTRY .
.
6. Enter the next name and number entry that you wish to store in your phonebook or press twice to return to standby.
ADD
ENTERING NAMES
Use the keypad letters to enter names, e.g. to store TOM:
Press once to enter T.
Press
Press three times to enter O.
once to enter M.
WRITING TIPS
Press to delete the last character or digit.
Press or to move between characters.
Press to insert a space.
Use twice to insert a dash.
Phonebook
23
4.2 View or dial an entry
1. Press . icon is displayed.
2. Scroll or to the entry you want.
OR
Enter the first letter of the name to search alphabetically.
The first name that starts with this letter or the nearest letter in the alphabet will be displayed. Scroll or to the entry you want.
3. Press to dial or to return to standby.
NOTE
When the name is displayed, you can switch between the name and number
by pressing .
4.3 Edit a name and number
1. Press , scroll to PHONEBOOK and press
2. Scroll to MODIFY ENTRY and press .
.
3. Scroll or to the entry you want to edit, or search alphabetically and press . The existing name is displayed.
4. Press press
5. Press and press
6. Scroll
to delete the name if required, then enter the new name and
. The existing number is displayed.
to delete the number if required, then enter the new number
.
or to select a new ringer melody and press shows ADD ENTRY .
. The display
7. Enter the next name and number entry you wish to store in your phonebook or press twice to return to standby.
4.4 Delete an entry
1. Press , scroll to PHONEBOOK and press
2. Scroll to DELETE ENTRY and press .
.
3. Scroll or to the entry you want to delete, or search alphabetically and press . The display shows CONFIRM ?
.
4. Press to confirm or to cancel.
Phonebook
24
5. Handset settings
5.1 Handset ringer volume
You can adjust the ringer volume and set different volume levels for your internal and external calls. Choose from 5 volume levels or Off.
1. Press , scroll to HANDSET and press .
2. Press or to select INT RING VOL or EXT RING VOL and press
3. Press or to select the volume (1 -5 or OFF) .
4. Press to confirm or to return to the previous menu.
.
NOTE
When the phone is ringing, you can adjust the ringer volume by pressing
or .
5.2 Handset ringer melody
You can set different ringer melodies for your internal and external calls.
Choose from 10 different ringer melodies.
You will hear a sample ring as you scroll to each ring melody.
1. Press , scroll to HANDSET and press .
2. Press or to select INT MELODY or EXT MELODY and press
3. Press or to select the ringer melody (1 - 10).
4. Press to confirm or to return to the previous menu.
.
NOTE
If you subscribe to your network providers caller ID service, calls from the numbers that you have stored in the phonebook will ring using the ringer melody you have set when you store the entry.
5.3 Auto answer
Your phone is set to answer calls by lifting the handset off the base or charger. You can switch this feature off so that calls can only be answered by pressing .
1. Press , scroll to HANDSET and press .
2. Scroll to AUTO ANSWER and press .
3. Press or to select ON or OFF and press to confirm.
Handset settings
If you are using more than one handset with your C12A base, you can set a personalized name for each handset to easily distinguish between them.
A name can be up to 10 characters long.
1. Press , scroll to HANDSET and press
2. Scroll to NAME and press .
.
3. Enter the new handset name and press
Delete the current name by pressing .
to confirm.
NOTE
The handset name will only be displayed for approximately 20 seconds
when no button is pressed. If you make a mistake, press last character or digit.
to delete the
See “ENTERING NAMES” and “WRITING TIPS” on page 22.
5.5 Language
1. Press , scroll to HANDSET and press .
2. Scroll to LANGUAGE and press .
3. Press or to select your preferred language and press to confirm.
When you press a button on the handset keypad, you will hear a beep. You can switch these beeps on or off.
1. Press , scroll to HANDSET and press . The display shows BEEP .
2. Press to select. The display shows KEYTONE .
3. Press to select.
4. Press or to select ON or OFF and press to confirm.
5.7 Battery low warning beep
When the battery is almost fully discharged, you will hear a warning beep every minute during a call. You can switch these beeps on or off.
1. Press
2. Press
, scroll to HANDSET and press
to select.
. The display shows BEEP .
3. Scroll to LOW BATTERY and press .
4. Press or to select ON or OFF and press to confirm.
25
Handset settings
26
5.8 Out of range warning beep
If the handset goes out of range, you will hear warning beeps during a call.
You can switch these beeps on or off.
1. Press
2. Press
, scroll to HANDSET and press
to select.
. The display shows BEEP .
3. Scroll to OUT RANGE and press .
4. Press or to select ON or OFF and press to confirm.
5.9 Keypad lock using the menu
You can use the menu to lock the keypad.
1. Press
2. Scroll
, scroll to HANDSET and press
to KEYLOCK ?
and press
icon is displayed.
.
to confirm.
NOTE
To unlock the keypad, press any button on the keypad, then press within 5 seconds.
Handset settings
27
6. Base settings
6.1 Base ringer volume
Choose from 5 volume levels or Off.
1. Press
BASE VOLUME .
, scroll to SETUP and press . The display shows
2. Press .
3. Press or to select the volume (1 - 5 or OFF).
4. Press to confirm or to return to the previous menu.
6.2 Base ringer melody
Choose from 5 different base ringer melodies.
You will hear a sample ring as you scroll to each ringer melody.
1. Press , scroll to SETUP and press
2. Scroll to BASE MELODY and press .
.
3. Press or to select the ringer melody (1 - 5).
4. Press to confirm or to return to the previous menu.
6.3 Change base PIN code
Some functions are protected by a 4 digit PIN code which must be entered if you want to change the settings. The default PIN is 0000. You can change this to your own preferred number.
When you enter a PIN, the digits are shown as ****.
1. Press , scroll to SETUP and press .
2. Scroll to PIN CODE and press .
3. Enter the 4 digit PIN code (default = 0000) and press
4. Enter the new PIN and press to confirm.
5. The display shows RETYPE . Re-enter the new PIN and press to confirm.
.
IMPORTANT
If you change the PIN code, please keep a record of the new number.
Base settings
28
Your C12A is set to tone dialling. You should only need to change this if connected to an older type of switchboard / PBX which requires pulse dialling.
1. Press , scroll to SETUP and press
2. Scroll to DIAL MODE and press .
.
3. Press or to select TONE DIAL or PULSE DIAL and press to confirm.
Depending on your country and network operator, your C12A has the recall time set as 100 ms (TIMED BR,1). It is unlikely that you need to change this setting unless advised to do so.
1. Press , scroll to SETUP and press .
2. Scroll to RECALL and press .
3. Press or to select TIMED BR,1 (short flash time) or TIMED BR,2 (long flash time) and press to confirm.
6.6 Restore default settings
You can restore your C12A to its default (original) settings.
All the handsets that are registered to the base will be retained.
IMPORTANT
Resetting your phone to its default settings will delete all entries in the
Phonebook and Calls list. All handset and base settings will also be reset.
1. Press , scroll to SETUP and press .
2. Scroll to DEFAULT and press
4. Press to confirm or will restart automatically.
.
3. Enter the 4 digit PIN code (default = 0000) and press shows CONFIRM ?
.
. The display
to return to the previous menu. Your C12A
If you have lost your PIN code, you can still restore your C12A to its default settings.
1. Remove the batteries from the handset.
2. Press and hold shows DEFAULT.
while replacing the batteries. The display
3. Press to confirm. Your C12A will restart automatically.
Base settings
Your C12A offers ECO mode function which reduces the transmitted power and energy consumption when switched on.
To switch Eco mode on:
.
1. Press , scroll to SETUP and press
2. Scroll to ECO MODE and press .
3. Press or to select ON or OFF and press to confirm.
Eco mode
ON
29
NOTE
When ECO mode is set to ON, the handset range will be reduced.
On the handset display when ECO mode is switch off the circle around the
disappears.
Base settings
30
Low battery beeps
Out of range warning beeps
Key beep
Auto answer
Internal melody
Internal volume
External melody
External volume
Ear volume
Base melody
Base ringer volume
Phonebook
Calls list
Redial list
PIN code
Dial mode
Recall mode
Eco mode
Keypad lock
Answering machine
Answer delay
Base settings
Empty
Empty
Empty
0000
Tone
TIMED BR, 1 (100 ms)
OFF
OFF
ON
5 rings
2
3
3
2
ON
ON
ON
ON
1
3
3
7. Clock & alarm
If you have subscribed to Caller ID Service, the date and time will be set on all your handsets whenever a call is received. You can also manually set the date and time on the individual handsets.
7.1 Set the date
1. Press
DATE SET .
, scroll to DATE -- TIME and press . The display shows
2. Press to select.
3. Enter the date (e.g. 12--08 for 12th of August) and press to confirm.
7.2 Set the time
1. Press , scroll to DATE -- TIME and press .
2. Scroll to CLOCK SET and press .
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm) and press to confirm.
31
Each handset can have a different alarm setting.
1. Press , scroll to DATE -- TIME and press
2. Scroll to ALARM SET and press .
.
3. Press or to select ON or OFF and press to confirm.
4. If you select ON , enter the time in 24 hour format (e.g. 07--30 for 7:30am) and press to confirm.
7.4 Switch off alarm ring
When the alarm sounds, press any button to switch it off.
NOTE
If you are using the handset to make a call when the alarm ring is due, you will hear a beep in the earpiece.
Clock & alarm
32
8. Caller ID and the Calls list
IMPORTANT
To use Caller ID, you must first subscribe to the service from your network provider. A subscription fee may be payable.
To ensure that the caller’s name is displayed, make sure you have stored the full telephone number, including the area code in the phonebook.
If the call is a withheld call, WITHHELD will be displayed.
If the number is unavailable, UNAVAILABLE will be displayed.
If the call is from an international number, INT’L will be displayed.
If the call is from the operator, OPERATOR will be displayed.
If the call is from a payphone, PAYPHONE will be displayed.
If the call is from a ringback request, RINGBACK will be displayed.
If you have subscribed to a Caller ID Service, you will be able to see your caller’s number on your handset (provided it is not withheld) prior to answering the call. The display can show the first 12 digits or characters of the phone numbers and names.
If your caller’s name and number are stored in the phonebook and a number match is found, you will see the caller’s name on the display instead.
The Calls list stores details of your last 40 received calls, including the phone number and date and time of the call.
The Calls list also alerts you when you have unanswered calls.
The caller’s details are stored in the Calls list whether or not you have answered the call. The list is shared by all handsets registered to the base.
When the list is full, and a new call is received, the oldest entry will be deleted automatically.
When a new call is received in the Calls list, icon will flash on the display in standby mode to alert you. When you have viewed the new call, icon disappears but icon will remain.
8.2.1 View the Calls list
1. Press to open the Calls list. If there are no calls in the list, the display shows EMPTY .
2. Press or to scroll through the list.
•
If the call was answered, icon is displayed as you scroll to the entry. If the call was unanswered, icon is displayed as you scroll to the entry. When you reach the end of the list, the handset will beep.
Caller ID and the Calls list
33
•
If the caller’s number exactly matches an entry stored in the phonebook, the display will alternate between the name and the number. Press to see the caller’s number.
•
If the telephone number is longer than 12 digits, icon is displayed.
Press to see the remaining digits.
•
Press again to see the time and date of the call.
•
Press again to access the option to store the entry in your phonebook.
8.2.2 Dial a number in the Calls list
1. Press to open the Calls list.
2. Scroll or to the entry you want.
3. Press to dial the displayed entry.
8.2.3 Copy a Calls list number to the phonebook
1. Press to open the Calls list.
2. Scroll or to the entry you want.
3. Press repeatedly until the display shows ADD ?
.
4. Press again. The display shows NAME ?
.
5. Enter the name and press . The number is displayed.
6. Edit the number if necessary, then press .
7. Press or to select the ringer melody you want and press
The number is stored.
.
NOTE
See “ENTERING NAMES” and “WRITING TIPS” on page 22.
8.2.4 Delete an entry
1. Press to open the Calls list.
. The display shows 2. Scroll or to the entry you want and press
DELETE ?
.
3. Press to confirm or to cancel.
8.2.5 Delete the entire Calls list
1. Press to open the Calls list.
2. Press and hold
3. Press
. The display shows
to confirm or to cancel.
DELETE ALL ?
.
Caller ID and the Calls list
34
9. Using additional handsets
You can register up to five handsets to your C12A base to extend your phone system without having to install extension sockets for each new phone.
Each C12A handset can be registered with up to four bases. You can then select the base you prefer to use.
If you have purchased a C12A multiple pack, all additional handsets come pre-registered to the base.
If you have purchased an additional handset separately, you must register it to your C12A base before it can be used.
9.1 Registering an additional handset
NOTE
Handset batteries must be fully charged before you start to register. Hold your handset close to the base during the registration process. Handsets that were supplied with your C12A base are already pre-registered.
On the base:
1. Press and hold for 3 seconds until you hear two beeps. The base will remain in registration mode for 90 seconds.
On the handset:
1. Press , scroll to REGISTER and press
2. Scroll to REG BASE and press .
.
3. Enter the base number (1 - 4).
The base numbers that are already in use flash.
4. The display shows SEARCHING...X
, where X indicates the base identification number.
5. The display will ask for the PIN to be entered. Enter the 4 digit PIN code
(default = 0000) and press . You will hear a beep if the registration is successful. The handset is automatically assigned an available handset number. Use this number when making internal calls.
NOTE
If registration is not successful the first time, please repeat the process again in case the base registration period ran out of time. If the base is not found after a few seconds, the handset returns to standby. Try registering again.
If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register a new one.
Using additional handsets
35
9.2 Register a different make of handset to your C12A base
IMPORTANT
DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes / types of handset and base. There is a possibility that certain features such as Caller ID will not work correctly.
On the base:
1. Press and hold for 3 seconds until you hear two beeps. The base will remain in registration mode for 90 seconds.
On the handset:
Follow the registration instructions given in your handset’s user guide.
9.3 Select a base
If your C12A handset is registered to more than one base (e.g. one at work and one at home), you can select which base to use.
Each handset can be registered with up to four bases.
1. Press
SELECT BASE .
, scroll to REGISTER and press . The display shows
2. Press . All the bases that your handset has been registered to will be displayed, e.g. BASE 1 2 3 4 . The currently selected base number flashes.
3. Enter the base number that you want to use. Alternatively, press or to scroll to AUTO .
4. Press to confirm. You will hear a confirmation beep and the display will return to standby.
NOTE
If you select AUTO , your handset will automatically search for and connect to the base with the strongest signal.
9.4 De-register a handset
Use one handset to de-register another. You cannot de-register the handset that you are using.
1. Press , scroll to SETUP and press
2. Scroll to DEL HANDSET and press .
.
3. Enter the 4 digit PIN code (default = 0000) and press .
4. Enter the handset number that you want to de-register. You will hear a confirmation beep and the display will return to the previous menu.
Using additional handsets
36
10. Using the answering machine
Your C12A product can digitally record up to 20 minutes of messages. As well as recording incoming messages, you can record memos for other users.
You can operate your answering machine from:
• the base
• the handset
• or remotely, from any other DTMF telephone, see page 41.
You will need to set the correct day and time (if you have not already done so) so that you will know when each message was received.
10.1 Set the answering machine day and time
Your answering machine will automatically add the day and time to each message that is received.
NOTE
If you subscribe to Caller ID service, the date and time will be set on the handset automatically but you will still need to set the correct ‘Day’ as below.
Using the handset:
Set the day:
1. Press , scroll to TAM SETTINGS and press
2. Scroll to DAY SETTING and press
to confirm.
. The current day is displayed.
3. Press or to select the required day and press to confirm.
10.2 Check the current day and time setting
1. Press . The current day and time setting is announced.
10.3 Switch the answering machine on / off
Using the base:
1. Press .
Using the handset:
1. Press , scroll to TAM SETTINGS and press
2. ANS ON/OFF is displayed, press .
3. Press or to select either ON or OFF and press
.
.
Using the answering machine
37
10.4 Listening to your messages
Using the base:
1. Press . The number of new messages is announced, then the new message(s) will be played.
OR
2. Press and hold and the number of all (new and old) messages is announced. The oldest message is played first.
During playback:
Press
Press
Press
Press
Press
Press
to pause a message. You will hear a beep every 10 seconds.
again to resume playback.
to play the next message.
once to repeat the current message.
twice to play the previous message.
to delete the current message. You will hear, ‘Message deleted’.
At the end of playback:
You will hear ‘End of messages. To delete all messages, press delete’. You then have 8 seconds in which you can:
Press to delete all messages, you will hear ‘All messages deleted’.
Using the handset:
1. Press , PLAY MESSAGE is displayed, press .
2. NEW MSG is displayed and the number of new messages, press play new messages only or scroll to ALL MSG and press
to
to play all of your messages. You will need to place the handset to your ear to hear the message(s).
During playback:
Press or to adjust the playback volume.
Press or once to repeat the current message.
Press or twice to play the previous message.
Press
Press
or to play the next message.
to delete the current message. You will hear, ‘Message deleted’.
Using the answering machine
38
At the end of playback:
You will hear, ’End of messages. To delete all messages, press delete’. To delete all messages, press , you will hear, ’All messages deleted’. If you do not press any buttons during the countdown the display will return to idle.
10.5 Adjust the speaker volume
You can adjust the base loudspeaker volume from low to high. Press to increase the volume, or to decrease the volume.
Outgoing messages (OGMs)
The outgoing message is the message a caller first hears when the answering machine picks up their call.
Your C12A product has two pre-recorded outgoing messages, Answer &
Record or Answer Only, and you can also record your own.
The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is ’Hello, your call cannot be taken at the moment, so please leave your message after the tone’.
10.6 Record your own OGM
This will replace the pre-recorded or your own previous outgoing message.
However, you can re-instate the pre-recorded OGM at any time by deleting your own recorded OGM.
Using the handset:
1. Press , scroll to TAM SETTINGS and press
2. Scroll to OGM SETTING and press .
.
3. Scroll to RECORD OGM and press
4. Press or to select either
.
ANS AND REC or ANS ONLY and press .
5. Place the handset to your ear. You will hear, ’Please speak after the tone.
To end recording, press #’.
6. After the long beep speak your message slowly and clearly into the handset, to end recording press . Your message will then be played back to you through the handset.
10.7 Answer Only
With Answer Only selected, your caller will hear an announcement only and will not be able to leave a message. The pre-set Answer Only outgoing message is ’Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later’.
Using the answering machine
39
If recording your own Answer Only message, remember to advise your caller that they will not be able to leave a message.
To reinstate either pre-recorded message, delete your own message.
10.8 Select the OGM
Using the handset:
1. Press , scroll to TAM SETTINGS and press
2. Scroll to ANS MODE and press .
.
3. Press or to select either ANS AND REC or ANS ONLY and press to confirm.
10.9 Re-instate the pre-recorded OGM
You can delete your own outgoing message and return to the pre-recorded outgoing message.
Using the handset:
1. Press , scroll to TAM SETTINGS and press .
2. Scroll to OGM SETTING and press
3. Scroll to DELETE OGM and press .
.
4. Press or to select either ANS AND REC or ANS ONLY and press .
Your personal OGM has been deleted and the pre-recorded OGM will be played.
NOTE
You cannot delete the pre-recorded OGMs.
10.10 Answer delay
Answer delay sets the number of times your C12A product will ring before the answer machine picks up your call and starts playing the outgoing message.
You can change this setting to between 2-9 rings or Time Saver. The default setting is 5 rings. When the answer on / off setting is set to off, the answer delay is 20 rings.
Using the base:
1. Press and hold the required.
button and release after the number of rings
Using the answering machine
40
Using the handset:
1. Press
2. Scroll to
, scroll to TAM SETTINGS and press
ANS DELAY current setting.
and press
.
. The handset will display the
3. Use or to select the number of rings required and press to confirm.
10.11 Time saver
When you call from another phone to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 2 rings, if you do not have any new messages, it will answer after 5 rings. This means you can hang up after 3 rings knowing you have no new messages, saving you time and the cost of the call. Your handset will automatically return to standby if no button is pressed for 15 seconds or more.
10.12 Record a memo
You can record memo messages for other users which can be played back just like normal messages. Memos can only be recorded using the handset.
Using the handset:
1. Press , scroll to TAM SETTINGS and press .
2. Scroll to MEMO REC and press . Place the handset to your ear and you will hear, ’Please speak your messages after the tone. To end recording, press #’, then a beep is heard.
3. You can now record your memo by speaking into the handset, press
to end recording.
10.13 Call screening
When the answering machine is on and takes a call, you can use the loudspeaker to listen to the caller leaving a message.
The handset display will show SCREEN ?. Press to begin screening the call via the handset. If you wish to take the call while screening, press .
10.14 Memory full
If the memory becomes full during recording the machine announces, ’Sorry, the memory full’, and ends the call.
When the memory is full, the machine automatically switches to the Answer
Only outgoing message.
Your C12A product can store up to a maximum of 20 minutes recording or
59 messages.
Using the answering machine
41
11. Using remote access
You can operate your answering machine from any DTMF phone by calling your C12A product and entering a 3 digit security PIN code.
The default PIN setting is 000. To change it, see “Set the security PIN code” on page 42. Using a PIN code prevents other people from accessing your answer machine and messages without permission.
11.1 Operating your answering machine from another phone
1. Dial your telephone number. When you hear your outgoing message, press . The machine announces, ’Please enter your security code’.
2. Enter your 3-digit PIN (default setting 000) within 8 seconds. You will hear,
‘You have ‘n’ new messages’ and they will be played back.
NOTE
If you enter an incorrect PIN code you will be allowed one further attempt, if it is still incorrect you will hear ‘Incorrect security code’ followed by a beep and then your C12A product will hang up.
3. If you have no new messages, you will hear, ’You have no new messages, to hear main menu press 1’. If you do not press 1 within 8 seconds, the machine hangs up. When you press 1, you will hear the main menu.
Simply follow the instructions as announced:
‘To play all messages press 2’.
‘To play new messages press 3’
‘To skip back during messages press 4’.
‘To delete during messages press 5’.
‘To skip forward during messages press 6’.
‘To set answer on or off press 7’.
‘To hear the outgoing message menu press 8’.
‘To set a new security code press 9’.
‘To hear main menu again press 1’.
When the last message is played you will hear, ’End of messages’.
Using remote access
42
11.2 Set the security PIN code
Using the handset:
1. Press
2. Scroll
, scroll to TAM SETTINGS and press
to REMOTE CODE current code.
and press
.
. The handset will display the
3. Enter a new code and then press to confirm.
11.3 Check security code
1. Press at the base. The security code is announced.
Using remote access
43
12. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and switched on.
No display
• Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries supplied.
• Check that the handset is switched on. Press and hold .
• Reset the base by removing the batteries and disconnecting the mains power. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronize.
icon flashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see page 34.
• Check that the mains power is connected properly and switched on.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 20.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with alcohol.
• Check that the mains power is connected properly and switched on.
• The battery is full. When the handset is fully charged, appear steady on the display.
icon will
No Caller ID
• Check your subscription with your network operator, see page 32.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check that you have the correct name / number stored in your phonebook, with the full area code.
I have forgotten my PIN!
• Restore your C12A to its default settings, see “6.7 Emergency default”, page 28.
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a C12A base. You must de-register a handset in order to register a new one, see page 35.
• Check that you have entered the correct PIN code (default = 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference when registering.
Help
44
Handset does not ring
• The handset ringer volume may be set to Off, see page 24.
Base unit does not ring
• The base ringer volume may be set to Off, see page 27.
Noise interference on my phone or on other electrical equipment nearby
• Place your C12A at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interference.
Answering machine will not record new messages
• Is the recording memory full? Play and delete messages, see page 37.
• Is the OGM set to Answer Only? Change the OGM to Answer & Record, see page 38.
Help
45
13. General information
IMPORTANT
This equipment is not designed to make emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in Europe.
Important safety instructions
Follow these safety precautions when using your phone to reduce the risk of fire, electric shock, and injury to persons or property:
• Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site.
• Do not use while wet or while standing in water.
• Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
• Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on.
• Never insert objects of any kind into the product vents as that may result in fire or electric shock.
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
• Do not disassemble this product. If service or repair work is required, contact the customer service helpline found in this user’s Guide.
• Do not overload wall outlets and extension cords.
• Avoid using during an electrical storm. Use a surge protector to protect the equipment.
• Do not use this phone to report a gas leak, especially if you are in the vicinity of the gas line.
IMPORTANT
To reduce the risk of fire, use only the supplied power adaptor.
Unplug this cordless phone immediately from an outlet if:
• The power cord or plug is damaged or frayed.
• Liquid has been spilled on the product.
• The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by the unplugged cords.
• The product has been dropped or the cabinet has been damaged.
• The product exhibits a distinct change in performance.
General information
46
Installation Guidelines
• Read and understand all instructions and save them for future reference.
• Follow all warnings and instructions marked on the product.
• Do not install this product near a bath tub, sink, or shower.
• Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.
• Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.
• Adjust only those controls that are covered by the operating instructions.
Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.
• Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone.
• Use only the power supply that came with this unit. Using other power supplies may damage the unit.
• Because this phone operates on electricity, you should have at least one phone in your home that could operate without electricity in the case the power in your home goes out.
• To avoid interference to nearby appliances, do not place the base of the phone on or near a TV, microwave oven, or VCR.
Battery Safety Instructions
• Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury.
IMPORTANT
There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the batteries that came with your phone or an authorized replacement recommended by the manufacturer.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
• Do not dispose of batteries in fire, which could result in explosion.
• The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods.
SAVE THESE INSTRUCTIONS
Cleaning
• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
• Never use household polish as this will damage the product. Never use a dry cloth as this may cause static shock.
General information
47
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage, do not place the product on antique / veneered wood.
• Do not place your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
• Do not expose your product to fire, explosives or other hazardous conditions.
• There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.
Product disposal instructions
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the product according to your local authority’s recycling processes. For more information, please contact your local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.
Consumer Products and Accessories Warranty
Thank you for purchasing this Motorola branded product manufactured under license by Suncorp Technologies Limited, 3001-3005 China Resources
Building, 26 Harbour Road, Wan Chai, Hong Kong. (“SUNCORP”)
What Does this Warranty Cover?
Subject to the exclusions contained below, SUNCORP warrants that this
Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Limited Warranty is your exclusive warranty and is not transferable.
Who is covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
General information
48
What will SUNCORP do?
SUNCORP or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any
Products or Accessories that do not conform to this limited warranty. We may use functionally equivalent reconditioned / refurbished / pre-owned or new
Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA
OR SUNCORP BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY
OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL
EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.
Products Covered
Consumer Products
Consumer Accessories (battery, power supply(s) and line cords)
Consumer Products and
Accessories that are Repaired or
Replaced
Length of Coverage
One (1) year from the date of the products original purchase by the first consumer purchaser of the product.
Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product.
The balance of the original
warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.
General information
49
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola or SUNCORP are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, SUNCORP or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call: 0800 0820750.
You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a SUNCORP Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.
General information
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Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your C12A has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types, there is no guarantee of ringing, even when the
REN is less than 4.
Any additional handsets and chargers that you register have a REN of 0.
Connecting to a switchboard
This product is intended for use within Europe for connection to the public telephone network.
Recall
You may need to use the recall function if you are connected to a switch.
Contact your PABX supplier for further information.
General information
Declaration of Conformity (DoC)
Suncorp declares that the following products:
Brandname: Motorola
Type: C1211A, C1212A, C1213A, C1214A
Descriptions: DECT phone with telephone answering machine (C121xA) and their multi-handset versions. to which this declaration related is in conformity with the essential requirements of the following directives of the Council of the European Communities:
- R&TTE Directive (1999/5/EC)
- Ecodesign Directive (2009/125/EC)
The products are compliant with the following standards:
EMC:
RF Spectrum:
Ecodesign:
EN301489-1 v1.8.1 and EN301489-6 v1.3.1
EN301406 v2.1.1
EC No 278/2009, 6 April 2009
For and on behalf of Suncorp Technologies Limited,
CW Cheung
2012.09.21 14:14:31
+08'00'
Signature: ______________________
Printed name & Position: CW Cheung – Chief Technical Officer
Date: 21 st September 2012
Place: 3001-3005 China Resources Building, 26 Harbour Road,
Wan Chai, Hong Kong
Manufactured, distributed or sold by
Suncorp Technologies Ltd., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2012
Motorola Mobility LLC. All rights reserved.
Version 3 (UK)
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Key Features
- 50-name phonebook for easy contact storage
- Digital answering machine with 20 minutes of recording time
- Speakerphone for hands-free conversations
- Caller ID and call waiting to identify incoming callers
- Intercom capabilities for internal communication
- Multiple handset registration for convenient use
- Backlit display for clear visibility