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The IP Endpoint Company

VoIP V3 Emergency

Intercom

Operations Guide

Part #011209*, RAL 9003, Signal White Color

*Replaces #011035

Document Part #930504F

for Firmware Version 8.0.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

VoIP V3 Emergency Intercom Operations Guide 930504F

Part # 011209*

*Replaces 011035.

COPYRIGHT NOTICE:

© 2013, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means

(except for internal use by licensed customers), without prior express written permission of

CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by

CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData

Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)

“open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData

COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open

Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from

CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

CyberData Corporation

The IP Endpoint Company

Technical Support

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

 http://www.cyberdata.net/support/contactsupportvoip.html

Phone: (831) 373-2601, Ext. 333

Email: [email protected]

Fax: (831) 373-4193

Company and product information is at www.cyberdata.net

.

930504F Operations Guide

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

CyberData Corporation 930504F Operations Guide

Pictorial Alert Icons

GENERAL ALERT

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930504F Operations Guide

Revision Information

Revision 930504F, which was released on March 22, 2013 and corresponds to firmware version

8.0.0, has the following changes:

Updates Figure 2-19, "Home Page ".

Updates Table 2-7, "Home Page Overview"

.

Updates Figure 2-20, "Device Configuration Page ".

Updates Table 2-8, "Device Configuration Parameters" .

Updates Figure 2-21, "Network Configuration Page ".

Updates Figure 2-22, "SIP Configuration Page ".

Updates Figure 2-23, "SIP Configuration Page Set to Point-to-Point Mode ".

Updates Figure 2-24, "Nightringer Configuration Setup ".

Updates Figure 2-25, "Sensor Configuration Page ".

Updates Figure 2-26, "Multicast Configuration Page ".

Updates Figure 2-27, "Audio Configuration Page ".

Updates Figure 2-28, "Audio Configuration Page (continued) ".

Updates Figure 2-32, "Event Configuration Page ".

Updates Figure 2-33, "Autoprovisioning Configuration Page ".

Updates Table 2-18, "Autoprovisioning Configuration Parameters"

.

Updates Figure 2-34, "Upgrade Firmware Page ".

• Adds

Table 2-19, "Firmware"

.

Updates Figure 2-35, "Reboot System Section ".

Operations Guide 930504F CyberData Corporation

Contents

Operations Guide

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Supported SIP Servers .............................................................................................................4

1.6 Product Specifications ..............................................................................................................5

1.7 Dimensions ...............................................................................................................................6

Chapter 2 Installing the VoIP V3 Emergency Intercom 9

2.8 Parts List ..................................................................................................................................9

2.9 Intercom Components ............................................................................................................10

2.9.1 Call Button and the Call Button LED ............................................................................10

2.10 Intercom Setup .....................................................................................................................12

2.10.1 Intercom Connections ................................................................................................12

2.10.2 Connecting the Intercom to the Auxiliary Relay .........................................................13

2.10.3 Identifying the VoIP Intercom Connectors ..................................................................15

2.10.4 Network Connectivity, and Data Rate .........................................................................17

2.10.5 RTFM Button ..............................................................................................................19

2.10.6 Adjust the Volume ......................................................................................................20

2.11 Configure the Intercom Parameters ....................................................................................21

2.11.1 Factory Default Settings .............................................................................................21

2.11.2 Intercom Web Page Navigation ..................................................................................22

2.11.3 Log in to the Configuration Home Page .....................................................................23

2.11.4 Configure the Device ..................................................................................................26

2.11.5 Configure the Network Parameters ...........................................................................29

2.11.6 Configure the SIP Parameters ...................................................................................31

2.11.7 Configure the Nightringer Parameters ........................................................................36

2.11.8 Configure the Sensor Configuration Parameters ........................................................38

2.11.9 Configure the Multicast Parameters ...........................................................................41

2.11.10 Configure the Audio Configuration Parameters ........................................................43

2.11.11 Configure the Event Parameters ..............................................................................48

2.11.12 Configure the Autoprovisioning Parameters .............................................................53

2.12 Upgrade the Firmware and Reboot the Intercom .................................................................58

2.12.1 Uploading the Firmware .............................................................................................58

2.12.2 Reboot the Intercom ...................................................................................................60

2.13 Command Interface ..............................................................................................................61

2.13.1 Command Interface Post Commands ........................................................................61

Appendix A Mounting the Indoor Intercom 65

A.1 Wall Mounting Components ...................................................................................................65

A.2 PCB Dimensions ....................................................................................................................70

Appendix B Setting up a TFTP Server 71

B.1 Set up a TFTP Server ............................................................................................................71

B.1.1 In a LINUX Environment ..............................................................................................71

B.1.2 In a Windows Environment .........................................................................................71

Appendix C Troubleshooting/Technical Support 72

C.1 Frequently Asked Questions (FAQ) ........................................................................................72

930504F CyberData Corporation i

C.2 Documentation .......................................................................................................................72

C.3 Contact Information ................................................................................................................73

C.4 Warranty .................................................................................................................................74

C.4.1 Warranty & RMA Returns within the United States ......................................................74

C.4.2 Warranty & RMA Returns Outside of the United States ..............................................74

C.4.3 Spare in the Air Policy ..................................................................................................74

C.4.4 Return and Restocking Policy ......................................................................................75

C.4.5 Warranty and RMA Returns Page ...............................................................................75

Index 76

ii

Operations Guide 930504F CyberData Corporation

1 Product Overview

1.1 How to Identify This Product

To identify the VoIP V3 Emergency Intercom, look for a model number label similar to the one shown in

Figure 1-1 . The model number on the label should be 011209.

Figure 1-1. Model Number Label

1

Model number

WWW.CYBERDATA.NET

VoIP V3 INTERCOM,PoE,INDOOR

ONLY,EMERGENCY RED,RoHS

011209A / 021078C

209000001

Operations Guide 930504F CyberData Corporation

Product Overview

Typical System Installation

2

1.2 Typical System Installation

The Voice-over-IP (VoIP) VoIP V3 Emergency Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package.

Figure 1-2

illustrates how the VoIP V3 Emergency Intercom can be installed as part of a VoIP phone system.

Figure 1-2. Typical Installation—Door Entry/Access Control

1 2

Generic PoE Hub

3 4 5 6

Door Strike VoIP Intercom VoIP Intercom IP Phone IP PBX Server

Warning

Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages.

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Operations Guide 930504F CyberData Corporation

Product Overview

Product Features

3

1.3 Product Features

The VoIP V3 Emergency Intercom has the following features:

• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage.

• SIP compliant

• Dual speeds of 10 Mbps and 100 Mbps

• PoE 802.3af-enabled (Powered-over-Ethernet)

• Adaptive full duplex voice operation

• Network/Web management

• Network configurable speaker volume

• Network configurable door or intrusion sensor settings

• Network configurable relay activation settings

• Dial out extension supports the addition of comma delimited pauses before sending additional

DTMF tones

• Network configurable microphone input sensitivity adjustment

• Network downloadable product firmware

• Doubles as a paging speaker

• Call button

• Call activity indicator (Call Button LED)

Note An active call is indicated by the Call Button LED blinking at one second intervals.

• Tamper proof design

• Concurrent SIP and multicast paging

• Dry contact relay for auxiliary control

Note The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

• Autoprovisioning

• Configurable audio files

• Night Ringer

• Three year warranty

• Door closure and tamper alert signal

• Peer-to-peer capable

Operations Guide 930504F CyberData Corporation

Product Overview

Supported Protocols

4

1.4 Supported Protocols

The Intercom supports:

• SIP

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

• RTP

• RTP/AVP - Audio Video Profile

• Facilitates autoprovisioning configuration values on boot

• Packet Time 20 ms

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

1.5 Supported SIP Servers

The following link contains information on how to configure the Intercom for the supported SIP servers: http://www.cyberdata.net/support/voip/server.html

Operations Guide 930504F CyberData Corporation

1.6

Product Specifications

Category

Speaker Output

Ethernet I/F

Protocol

Power Input

Operating Temperature

Payload Types

Regulatory Compliance

Auxiliary Relay

Dimensions

Weight

Table 1-1. Specifications

Specification

1 Watt Peak Power

10/100 Mbps

SIP RFC 3261 Compatible

PoE 802.3af compliant

 or +12 to 24 VDC at 1000 mA (500 mA minimum)

-10 o

C to 50 o

C (14 o

F to 122 o

F)

G711, A-law and µ-law

FCC Class A, UL 60950

1A at 30 VDC

5.118” x 5.118” x 2.25” (H x W x D)

0.71 lbs./shipping weight of 1.1 lbs.

(0.32 kg/shipping weight of 0.5 kg)

011209 a

Part Number a.This number replaces the 011035 number.

Product Overview

Product Specifications

5

Operations Guide 930504F CyberData Corporation

1.7 Dimensions

Figure 1-3. Dimensions—Unit Dimensions

Product Overview

Dimensions

6

4.53 [115.0]

2.22 [56.3] 4.53 [115.0]

DIMENSIONS ARE IN INCHES [MILLIMETER]

Operations Guide 930504F CyberData Corporation

0.825 [21.0]

0.000 [0.0]

0.575 [14.6]

0.775 [19.7]

R0.113 [R2.9]

Product Overview

Dimensions

7

Figure 1-4. Label Dimensions

R0.438 [R11.1]

R0.100 [2.54]

(4 PLCS)

Figure 1-5. Label Alignment

ALIGN PUSH BUTTON SWITCH

WITH HOLE ON LABEL

Operations Guide

ALIGN MIC HOLE

CLUSTER WITH HOLE

ON LABEL

930504F CyberData Corporation

Figure 1-6. PCB Dimensions and Intrusion Sensor Range

Effective Range for

Intrusion Sensor to Function from 3 mm to 14 mm

0.551 [14.00]

0.118 [3.00]

SW1

< Intrusion Sensor >

J1 JP7

BOTTOM SIDE

J4

JP1 JP5

JP10

J5

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

TOP SIDE

J7

J6

1.169 [29.70]

0.063 [1.60]

4.200 [106.68]

DIMENSIONS ARE IN INCHES [MILLIMETER]

J3

0.516 [13.10]

J2

2.300 [58.42]

J10

0.591 [15.00]

2 Installing the VoIP V3 Emergency

Intercom

2.8 Parts List

Table 2-2

illustrates the VoIP V3 Emergency Intercom parts.

Quantity Part Name

1

Table 2-2. Parts List

Illustration

Intercom Assembly

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

9

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Call Button and the Call Button LED

10

2.9 Intercom Components

Figure 2-7 shows the components of the Intercom .

Figure 2-7. Intercom Components

Speaker

Call Button

See Section 2.9.1, "Call Button and the Call Button LED" for

 information about the functionality of the Call Button.

2.9.1 Call Button and the Call Button LED

2.9.1.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call button to terminate an active call whether the call was an incoming call or a call that was initiated by you.

2.9.1.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Call Button and the Call Button LED

11

• On the

Device Configuration Page

, there is an option called

Button Lit When Idle

. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls.

• The Call Button LED flashes briefly at the beginning of RTFM mode.

Figure 2-8. Call Button and Call Button LED

Call Button and Call Button LED

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Intercom Connections

12

2.10 Intercom Setup

2.10.1 Intercom Connections

Figure 2-9 shows the pin connections on the J3 (terminal block). This terminal block can accept

16 AWG gauge wire.

Note As an alternative to using PoE power, you can supply +12 to 24 VDC at 1000 mA (500 mA minimum) into the terminal block.

GENERAL ALERT

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE +12VDC power source as an alternative to

Network PoE power. Use of these contacts for any other purpose will damage the

Intercom and void the product warranty.

Figure 2-9. Intercom Connections

Alternate Power Input:

1 = +12 to 24 VDC at 1000 mA (500 mA minimum)*

2 = Power Ground*

Relay Contact:

(1A at 30 VDC for continuous loads)

*Contacts 1 and 2 on the J3 terminal block are only for

3 = Normally Open Common

4 = Normally Open Contact powering the Intercom from a non-PoE +12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the

Intercom and void the product warranty.

3 4

5 = Door Sense Input

6 = Door Sense Ground Reference

J3 Terminal Block

Wire (IN)

Terminal Block can accept

16 AWG wire

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Connecting the Intercom to the Auxiliary Relay

13

2.10.2 Connecting the Intercom to the Auxiliary Relay

Warning

Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages.

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning

Electrical Hazard: The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

GENERAL ALERT

The VoIP Intercom incorporates an on-board relay which enables users to control an external relay for activating an auxiliary device such as an electric door strike (see

Figure 2-10, "Auxiliary Relay

Wiring Diagram ").

The Intercom relay contacts are limited to 1A at 30 VDC. The Intercom relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well.

Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833

DTMF generation.

Operations Guide 930504F CyberData Corporation

Controlled Device

Such As

Electric Door Strike or

Strobe Light

AC or DC

Power Source

Figure 2-10. Auxiliary Relay Wiring Diagram

Example of External Relay (not supplied)

Solid State or

Mechanical

Relay

High PIV UltraFast

Switching Diode

OUT IN

Output Contacts

AC or DC rated

Depending Upon

Controlled Device

Requirements

DC

POWER SUPPLY

MAX.

+

6

5

4

3

2

1

Intercom PCB

Auxiliary Relay Wiring Contacts

Installing the VoIP V3 Emergency Intercom

Identifying the VoIP Intercom Connectors

15

2.10.3 Identifying the VoIP Intercom Connectors

See the following Figures and Tables to identify the connectors and functions.

Figure 2-11. Connector Locations

J10

J2

J6

J7

Connector

J2

J6

J7

J10

Table 2-3. Connector Functions

Function

Call Button. LED Interface

Microphone Interface

Speaker Interface

Proximity Sensor Interface - N/A

Operations Guide 930504F CyberData Corporation

J4

JP1

Installing the VoIP V3 Emergency Intercom

Identifying the VoIP Intercom Connectors

16

Figure 2-12. Connector Locations

JP5

JP10 (2 Pin)

J5 (8 Pin)

J3

JP7

J1

Connector

J1

J3

J4

J5

JP1

JP5

JP7

JP10

Table 2-4. Connector Functions

Function

PoE Network Connection (RJ-45 ethernet)

Terminal Block (see

Figure 2-9

)

Factory Only—Console Port

Factory Only—JTAG

Factory Only—Reset

Factory Only—Watch Dog

Factory Only—Boot Mode

Disables the intrusion sensor when installed.

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Network Connectivity, and Data Rate

17

2.10.4 Network Connectivity, and Data Rate

When you connect the Ethernet cable or power supply (

Figure 2-13 ) to the Intercom, the following

occurs:

• The square, GREEN Link LED above the Ethernet port (

Figure 2-14

) indicates that the network connection has been established. The Link LED changes color to confirm the auto-negotiated connection speed rate:

• The Link LED is YELLOW at 10 Mbps.

• The Link LED is ORANGE at 100 Mbps.

Figure 2-13. Network Connector Prior to Installation

Activity

Link

Figure 2-14. Network LEDs

Ethernet cable

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Network Connectivity, and Data Rate

18

2.10.4.1 Verify Network Activity

The square, YELLOW

Activity LED (see Figure 2-15

) blinks when there is network activity.

Figure 2-15. Network Connector

Activity

Link

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

RTFM Button

19

2.10.5 RTFM Button

When the Intercom is operational and linked to the network, use the Reset Test Function

Management (RTFM) button (see SW1 in Figure 2-16

) on the Intercom board to announce and confirm the Intercom’s IP Address and test that the audio is working.

Note You must do these tests prior to final assembly.

Figure 2-16. RTFM Button (SW1)

2.10.5.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (see SW1 in Figure 2-17 ) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings.

Figure 2-17. RTFM Button (SW1)

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Adjust the Volume

20

2.10.5.2 Restoring the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (see SW1 in Figure 2-18 ) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).

Figure 2-18. RTFM Button

2.10.6 Adjust the Volume

You can adjust the volume through the Speaker Volume setting on the

Device Configuration Page .

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Factory Default Settings

21

2.11 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the Indoor Intercom" for instructions.

2.11.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a time to avoid IP address conflicts.

Table 2-5. Factory Default Settings

Parameter

IP Addressing

IP Address a

Web Access Username

Web Access Password

Subnet Mask a

Default Gateway a

Factory Default Setting

DHCP

10.10.10.10

admin admin

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Intercom Web Page Navigation

22

2.11.2 Intercom Web Page Navigation

Table 2-6

shows the navigation buttons that you will see on every Intercom web page.

Web Page Item

Table 2-6. Web Page Navigation

Description

Link to the Home page.

Link to the Device Configuration page.

Link to the Networking page.

Link to go to the SIP Configuration page.

Link to go to the Nightringer page.

Link to the Sensor Configuration page.

Link to the Multicast Configuration page.

Link to the Audio Configuration page.

Link to the Event Configuration page.

Link to the Autoprovisioning Configuration page.

Link to the Update Firmware page.

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Log in to the Configuration Home Page

23

2.11.3 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.

CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access

Password to access the Home Page (

Figure 2-19

):

Web Access Username: admin

Web Access Password: admin

Operations Guide 930504F CyberData Corporation

Installing the VoIP V3 Emergency Intercom

Log in to the Configuration Home Page

24

Figure 2-19. Home Page

Operations Guide 930504F CyberData Corporation

Operations Guide

Installing the VoIP V3 Emergency Intercom

Log in to the Configuration Home Page

25

3. On the Home Page, review the setup details and navigation buttons described in

Table 2-7

.

Web Page Item

Device Settings

Device Name

Change Username

Change Password

Re-enter Password

Current Settings

Serial Number

Mac Address

Firmware Version

IP Addressing

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

Speaker Volume

Microphone Gain

SIP Mode is

Multicast Mode is

Event Reporting is

Nightringer is

Primary SIP Server

Backup Server 1

Backup Server 2

Import/Export Settings

Table 2-7. Home Page Overview

Description

Shows the device name.

Type in this field to change the username.

Type in this field to change the password.

Type the password again in this field to confirm the new password.

Shows the device serial number.

Shows the device Mac address.

Shows the current firmware version.

Shows the current IP addressing setting (DHCP or static).

Shows the current IP address.

Shows the current subnet mask address.

Shows the current default gateway address.

Shows the current DNS Server 1 address.

Shows the current DNS Server 2 address.

Shows the current speaker volume level.

Shows the current microphone gain level.

Shows the current status of the SIP mode.

Shows the current status of the Multicast mode.

Shows the current status of the Event Reporting mode.

Shows the current status of the Nightringer mode.

Shows the current status of the Primary SIP Server.

Shows the current status of Backup Server 1.

Shows the current status of Backup Server 2.

Press the Browse button to select a configuration file to import.

Press the Import Configuration button to save a board configuration to the board.

Note: The board will have to be reset before changes will take effect.

Press the Export Configuration button to download the current board configuration.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

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2.11.4 Configure the Device

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

20 .

Figure 2-20. Device Configuration Page

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2. On the Device Configuration page, you may enter values for the parameters indicated in

Table 2-8

.

Table 2-8. Device Configuration Parameters

Web Page Item

Volume Settings

Description

Speaker Volume

Microphone Gain

Relay Settings

Activate Relay with DTMF Code

Type the desired Intercom volume level into this field.

Type the desired microphone gain level into this field.

DTMF Activation Code

DTMF Activation Duration (in seconds)

Play tone during DTMF Activation

When selected, the relay can be activated with a DTMF code.

Type the desired DTMF activation code

(25 character limit).

Type the desired DTMF activation duration (in seconds) (2 character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

When selected, the device will play a tone when the relay is activated with a DTMF code.

Activate Relay During Ring

Activate Relay During Night Ring

Activate Relay While Call Active

When selected, the relay will be activated for as long as the call is active.

NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.

Check this box to activate the relay for as long as a Night

Ring tone is ringing.

When selected, the relay will be activated for as long as the call is active.

Activate Relay on Button Press When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Auto-Answer Incoming Calls

Button Lit When Idle

Play Ringback Tone

When selected, the device will automatically answer incoming calls.

When Auto Answer is Off, the device will play a ringtone through the Intercom speaker until someone presses the button.

When selected, the Call Button remains lit when idle.

When selected, you will hear a ringback tone while making a call.

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Web Page Item

Enable Push to Talk

Table 2-8. Device Configuration Parameters (continued)

Description

This option is for noisy environments. When enabled, the microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back.

NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button. The device on the other end will need to end the call.

NOTE: Enable Push to Talk will not work on some older hardware.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Test Relay button to do a relay test.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.11.5 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page ( Figure 2-21 ).

Figure 2-21. Network Configuration Page

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2. On the Network Configuration page, enter values for the parameters indicated in

Table 2-9 .

Web Page Item

Stored Network Settings

IP Addressing

Table 2-9. Network Configuration Parameters

Description

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

DHCP Timeout

DHCP Timeout in seconds

Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in

Table 2-9 . If you select DHCP, go to Step 3

.

Enter the Static IP address.

Enter the Subnet Mask address.

Enter the Default Gateway address.

Enter the DNS Server 1 address.

Enter the DNS Server 2 address.

Current Network Settings

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

Enter the desired timeout duration (in seconds) that the device will wait for a response from the DHCP server before defaulting back to the stored static IP address.

Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.

Shows the current network settings.

Shows the current Static IP address.

Shows the current Subnet Mask address.

Shows the current Default Gateway address.

Shows the current DNS Server 1 address.

Shows the current DNS Server 2 address.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings. This updates the changed parameters and reboots the Intercom if appropriate.

4. Connect the Intercom to the target network.

5. From a system on the same network as the Intercom, open a browser with the new IP address of the Intercom.

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2.11.6 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page ( Figure 2-22 ).

Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html

Figure 2-22. SIP Configuration Page

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2. On the SIP Configuration page, enter values for the parameters indicated in

Table 2-10

.

Web Page Item

Enable SIP Operation

SIP Settings

Primary SIP Server

Table 2-10. SIP Configuration Parameters

Description

Enables or disables SIP operation.

Primary SIP User ID

Primary Auth ID

Primary Auth Password

Backup SIP Server 1

Backup SIP Server 2

Backup SIP User ID 1

Backup SIP User ID 2

Backup SIP Auth ID 1

Backup SIP Auth ID 2

Backup SIP Auth Password 1

Backup SIP Auth Password 2

Use Cisco SRST

Remote SIP Port

Local SIP Port*

Outbound Proxy

Outbound Proxy Port

Register with a SIP Server

Re-registration Interval (in seconds)

Use this field to set the address (in dotted decimal notation or as a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.

Type the SIP User ID for the Primary SIP Server

(up to 64 alphanumeric characters).

Type the Authenticate ID for the Primary SIP Server

(up to 64 alphanumeric characters).

Type the Authenticate Password for the Primary SIP Server

(up to 64 alphanumeric characters).

• If all of the Primary SIP Server and Backup SIP Server fields are populated, the device will attempt to stay registered with all three servers all of the time. You can leave the

Backup SIP Server 1 and Backup SIP Server 2 fields blank if they are not needed.

• In the event of a registration failure on the Primary SIP

Server, the device will use the next highest priority server for outbound calls (Backup SIP Server 1). If Backup SIP

Server 1 fails, the device will use Backup SIP Server 2.

• If a higher priority SIP Server comes back online, the device will switch back to this server.

Type the SIP User ID for the Backup SIP Server

(up to 64 alphanumeric characters).

Type the SIP Authenticate ID for the Backup SIP Server

(up to 64 alphanumeric characters).

Type the SIP Authenticate Password for the Backup SIP

Server (up to 64 alphanumeric characters).

When selected, the backup servers are handled according to

Cisco SRST (Survivable Remote Site Telephony).

Type the Remote SIP Port number (default 5060)

(8 character limit).

Type the Local SIP Port number (default 5060)

(8 character limit).

Type the Outbound Proxy as either a numeric IP address in dotted decimal notation or the fully qualified host name

(255 character limit [FQDN]).

Type the Outbound Proxy Port number (8 character limit).

Check this box to enable SIP Registration.

For information about Point-to-Point Configuration, see

Section 2.11.6.2, "Point-to-Point Configuration" .

Type the SIP Registration lease time (in seconds)

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Table 2-10. SIP Configuration Parameters (continued)

Web Page Item Description

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire after a connection delay before a call is terminated.

Note: A value of 0 will disable this function.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This port number has to be an even number and defaults to 10500.

Dial Out Settings

Dial Out Extension

Extension ID

Type the dial out extension number (64 character limit).

Note: For information about dial-out extension strings and

DTMF tones, see

Section 2.11.6.1, "Dial Out Extension

Strings and DTMF Tones (using rfc2833)" .

Type the desired Extension ID (64 character limit).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

2.11.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the

SIP Configuration Page

, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String

302

302,2

302,25,,,4,,1

Table 2-11. Examples of Dial-Out Extension Strings

Resulting Action

Dial out extension 302 and establish a call

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2'

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The maximum number of total characters in the dial-out field is 64.

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2.11.6.2 Point-to-Point Configuration

When the board is set to not register with a SIP server (see

Figure 2-23

), it's possible to set the intercom to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point

Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-23. SIP Configuration Page Set to Point-to-Point Mode

Operations Guide

Intercom is set to NOT register with a SiP server

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2.11.6.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String

302

302,2

302,25,,,4,,1

Table 2-12. Examples of Dial-Out Extension Strings

Resulting Action

Dial out extension 302 and establish a call

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2'

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The maximum number of total characters in the dial-out field is 25.

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2.11.7 Configure the Nightringer Parameters

When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the

Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call.

The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group.

Caution

Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode.

GENERAL ALERT

1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-24

.

Figure 2-24. Nightringer Configuration Setup

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2. On the Nightringer Configuration page, enter values for the parameters indicated

 in

Table 2-13 .

Web Page Item

Enable Nightringer

Table 2-13. Nightringer Configuration Parameters

Description

When the nightringer is enabled, the unit will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.

Nightringer Settings

SIP Server

Remote SIP Port

Local SIP Port

User ID

Authenticate ID

Authenticate Password

Re-registration Interval (in seconds)

Type the SIP server represented as either a numeric IP address in dotted decimal notation.

Type the Remote SIP Port number (default 5060)

(8 character limit).

Type the Local SIP Port number (default 5060)

(8 character limit).

Note: This value cannot be the same as the

Local SIP Port*

found on the

SIP Configuration Page .

Type the User ID (up to 64 alphanumeric characters).

Type the Authenticate ID (up to 64 alphanumeric characters).

Type the Authenticate Password (up to 64 alphanumeric characters).

Type the SIP Registration lease time in minutes (default is

60 minutes) (8 character limit). Re-registration Interval (in seconds)*

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click on the Save button.

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2.11.8 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.

There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

For each sensor there are four actions the Intercom can take:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call a preset extension and play a pre-recorded audio file (once)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones.

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1. Click Sensor Config to open the Sensor Configuration page (

Figure 2-25

).

Figure 2-25. Sensor Configuration Page

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2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-14

.

Web Page Item

Door Sensor Settings

Flash Button LED

Activate Relay

Play Audio Locally

Make call to extension

Play recorded audio

Dial Out Extension

Dial Out ID

Table 2-14. Sensor Configuration Parameters

Description

Door Sensor Normally Closed

Door Open Timeout (in seconds)

Select the inactive state of the door sensors.

Select the number of seconds that you want to pass before the door sensor is activated.

Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Check this box to activate the relay until the sensor is deactivated.

Check this box to loop an audio file out of the Intercom speaker until the sensor is deactivated.

Check this box to call a preset extension (once).

Check this box to play a pre-recorded audio file (once).

Enter the desired dial-out extension number.

Type the desired Extension ID (64 character limit).

Use this button to test the door sensor.

Intrusion Sensor Settings

Flash Button LED*

Activate Relay

Play Audio Locally

Make call to extension

Play recorded audio

Dial Out Extension

Dial Out ID

Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Check this box to activate the relay until the sensor is deactivated.

Check this box to loop an audio file out of the Intercom speaker until the sensor is deactivated.

Check this box to call a preset extension (once).

Check this box to play a pre-recorded audio file (once).

Enter the desired dial-out extension number.

Type the desired Extension ID (64 character limit).

Use this button to test the Intrusion sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

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2.11.9 Configure the Multicast Parameters

Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.

The Multicast Configuration page allows the Intercom to join up to 10 paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.

Multicast groups are compatible with IGMP through version three. The Intercom supports simultaneous SIP and Multicast.

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-26 .

Figure 2-26. Multicast Configuration Page

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2. On the Multicast Configuration page, enter values for the parameters indicated in

Table 2-15 .

Table 2-15. Multicast Configuration Parameters

Web Page Item

Enable Multicast Operation

Description

Enables or disables multicast operation.

Device Settings

Priority

Address

Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See

Section

2.11.9.1, "Assigning Priority" for more details.

Enter the multicast IP Address for this multicast group (15 character limit).

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character limit).

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Multicast Group Name Assign a descriptive name for this multicast group (25 character limit).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click on the Save button.

2.11.9.1 Assigning Priority

When playing multicast streams, audio on different streams will preempt each other according to their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower priority.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with priority 5 through 9.

During priority 9 multicast streams the volume level is set to maximum.

Note SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized.

Ringtones and

Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.

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2.11.10 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click Audio Config to open the Audio Configuration page (

Figure 2-27 ).

Figure 2-27. Audio Configuration Page

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Figure 2-28. Audio Configuration Page (continued)

Operations Guide

2. On the Audio Configuration page, enter values for the parameters indicated in

Table 2-16 .

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Table 2-16. Audio Configuration Parameters

Web Page Item Description

Audio Files

0-9

Dot

Audiotest

Page tone

The name of the audio configuration option is the same as the spoken audio that plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Corresponds to the spoken word “dot.” (24 character limit)

Corresponds to the message “This is the CyberData IP speaker test message...”

(24 character limit)

Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).

Your IP Address is

Rebooting

Corresponds to the message “Your IP address is...” (24 character limit).

Corresponds to the spoken word “Rebooting” (24 character limit).

Restoring default

Ringback tone

Ring tone

Corresponds to the message “Restoring default” (24 character limit).

This is the ringback tone that plays when calling a remote extension

(24 character limit).

This is the tone that plays when set to ring when receiving a call

(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” (24 character limit).

Door Ajar

Night Ring

Corresponds to the message “Door Ajar” (24 character limit).

Specifies the ringtone for nightring. By default this parameter uses the same audio file that is selected for the Ring Tone parameter.

The Browse button will allow you to navigate to and select an audio file.

The Play button will play that audio file.

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any preexisting user-uploaded audio files.

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2.11.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See

Figure 2-29

through

Figure 2-31 .

Figure 2-29. Audacity 1

Figure 2-30. Audacity 2

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When you export an audio file with Audacity, save the output as:

WAV (Microsoft) signed 16 bit PCM.

Figure 2-31. WAV (Microsoft) signed 16 bit PCM

WAV (Microsoft) signed 16 bit PCM

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2.11.11 Configure the Event Parameters

Click the Event Config button to open the Event Configuration page (

Figure 2-32

). The Event

Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board.

Figure 2-32. Event Configuration Page

Operations Guide

Table 2-17 shows the web page items on the Event Configuration page.

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Table 2-17. Event Configuration

Web Page Item

Enable Event Generation

Description

When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP

Remote Event Server Port

Remote Event Server URL

Type the Remote Event Server IP address.

(64 character limit)

Type the Remote Event Server port number.

(8 character limit)

Type the Remote Event Server URL.

(127 character limit)

Events

Enable Button Events

Enable Call Active Events

When selected, Button Events are enabled.

When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Enable Relay Deactivated

Events

When selected, Relay Deactivated Events are enabled.

Enable Ring Events

Enable Night Ring Events

When selected, Ring Events are enabled.

When selected, there is a notification when the unit receives a night ring.

When selected, Multicast Start Events are enabled.

Enable Multicast Start Events

Enable Multicast Stop Events

Enable Power On Events

Enable Security Events

Enable 60 Second Heartbeat

Events

When selected, Multicast Stop Events are enabled.

When selected, Power On Events are enabled.

When selected, Security Events are enabled.

When selected, 60 Second Heartbeat Events are enabled.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Event button to test an event.

Click on the Reboot button to reboot the system.

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2.11.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 197

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>POWERON</event>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 199

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>HEARTBEAT</event>

</cyberdata>

Operations Guide

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 196

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>BUTTON</event>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 201

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>CALL_ACTIVE</event>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

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User-Agent: CyberData/1.0.0

Content-Length: 205

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>CALL_TERMINATED</event>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 197

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>RINGING</event>

</cyberdata>

Operations Guide

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 234

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>MULTICAST_START</event>

<index>8</index>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 233

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>MULTICAST_STOP</event>

<index>8</index>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 234

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>RELAY_ACTIVATED</event>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

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User-Agent: CyberData/1.0.0

Content-Length: 234

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>RELAY_DEACTIVATED</event>

</cyberdata>

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 234

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>

<event>NIGHTRINGING</event>

</cyberdata>

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53

2.11.12 Configure the Autoprovisioning Parameters

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.

See Figure 2-33 .

Figure 2-33. Autoprovisioning Configuration Page

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54

2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in

Table 2-18 .

Table 2-18. Autoprovisioning Configuration Parameters

Web Page Item

Autoprovisioning

Description

Enable Autoprovisioning

Get Autoprovisioning from DHCP

See

Section 2.11.12.1, "Autoprovisioning"

.

See

Section 2.11.12.1, "Autoprovisioning" .

Autoprovisioning Server (IP Address) See

Section 2.11.12.1, "Autoprovisioning" (15 character limit).

Autoprovisioning Autoupdate

(in minutes)

Type the desired time (in minutes) that you want the

Autoprovisioning feature to update (6 character limit).

Press the Get Autoprovisioning Template button to get an autoprovisioning file for this board.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.11.12.1 Autoprovisioning

Enable

Autoprovisioning

Option

With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.

To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings and name this file with the mac address of the device to configure (for example: 0020f7350058.config).

Put this file into your TFTP server directory and manually set the TFTP server address on the board.

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?>

<specific>

<MiscSettings>

<DeviceName>auto Intercom</DeviceName>

</MiscSettings>

</specific>

Networking The board will only apply networking settings or firmware upgrades after a reboot.

Get

Autoprovisioning from DHCP

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

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To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf

#

# Configuration file for ISC dhcpd (see 'man dhcpd.conf')

# ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 {

max-lease-time 120;

default-lease-time 120;

option routers 10.0.0.1;

option subnet-mask 255.0.0.0;

option domain-name "voiplab";

option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Autoprovisioning

Server (IP Address)

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

Autoprovisioning

Autoupdate

If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other than 0 minutes, a service is started on startup that will wait the configured number of minutes and then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file with this new file and if there are differences, it will reboot the board.

Autoprovisioned

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes,

Firmware Upgrades and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v6.3.0</FirmwareVersion>

<FirmwareFile>630-intercom-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

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Autoprovisioned

Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking the Delete button on the Audio Configuration page which will restore the default audio file. You can also change the autoprovisioning file with the word default set as the file name.

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Installing the VoIP V3 Emergency Intercom

Uploading the Firmware

58

2.12 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: V3 devices like the VoIP V3 Emergency Intercom cannot use firmware 6.x.x or earlier, and older V1 and V2 devices cannot use firmware 7.x.x or later.

GENERAL ALERT

Note A new firmware signature prevents users from loading firmware intended for one device to a different device.

See

Table 2-19 .

Firmware File Name intercom_v7.1.6_with_signature

intercom_v8.0.0_with_signature

Table 2-19. Firmware

Description

Intercom v7.1.6 with signature can be used to downgrade the firmware from version 8.0.0 or higher.

Intercom v8.0.0 with signature can be used to downgrade the firmware to version 8.0.0 from a higher version.

2.12.1 Uploading the Firmware

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the VoIP V3 Emergency Intercom Downloads page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomemergencyv3/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in

Section 2.11.3, "Log in to the Configuration

Home Page" .

4. Click the Update Firmware button to open the Upgrade Firmware page. See

Figure 2-34

.

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Figure 2-34. Upgrade Firmware Page

Operations Guide

5. Select Browse, and then navigate to the location of the Intercom firmware file.

6. Click Submit.

Note Do not reboot the board after pressing the Submit button.

Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading

Firmware countdown page appears, indicating that the firmware is being written to flash.

The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Table 2-20 shows the web page items on the Upgrade Firmware page.

Web Page Item

File Upload

Firmware Version

Table 2-20. Firmware Upgrade Parameters

Description

Shows the current firmware version.

Use the Browse button to navigate to the location of the

Intercom firmware file that you want to upload.

Click on the Submit button to automatically upload the selected firmware and reboot the system.

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Reboot the Intercom

60

2.12.2 Reboot the Intercom

To reboot a Intercom, log in to the web page as instructed in Section 2.11.3, "Log in to the

Configuration Home Page"

.

1. Click Reboot ( Figure 2-35 ). A normal restart will occur.

Figure 2-35. Reboot System Section

Operations Guide

Reboot

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Command Interface Post Commands

61

2.13 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface.

The examples in

Table 2-21 use the free unix utility, wget commands. However, any program that

can send HTTP POST commands to the device should work.

2.13.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to work).

Device Action

Trigger relay (for configured delay)

Table 2-21. Command Interface Post Commands

HTTP Post Command a

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"test_relay=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"call=130"

Place point-to-point call b 

(example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"call=10.0.3.72" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"terminate=yes"

Force reboot

Test Audio button

Announce IP address

Play the "0" audio file

Play the "1" audio file

Play the "2" audio file

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"reboot=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"test_audio=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"speak_ip_address=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_0=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_1=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_2=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_3=yes"

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Device Action

Play the "4" audio file

Play the "5" audio file

Play the "6" audio file

Play the "7" audio file

Play the "8" audio file

Play the "9" audio file

Play the "Dot" audio file

Play the "Audio Test" audio file (from Audio Config)

Play the "Page Tone" audio file

Play the "Your IP Address Is" audio file

Play the "Rebooting" audio file

Play the "Restoring Default" audio file

Play the "Ringback tone" audio file

Play the "Ring tone" audio file

Play the "Door Ajar" audio file

Table 2-21. Command Interface Post Commands (continued)

HTTP Post Command a

Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_4=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_5=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_6=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_7=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_8=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_9=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_d=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_audiotest=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_pagetone=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_youripaddressis=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_rebooting=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_restoringdefault=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_ringback=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_ringtone=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_intrusionsensortriggered=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_doorajar=yes"

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Device Action

Play the "Night Ring" audio file

Table 2-21. Command Interface Post Commands (continued)

HTTP Post Command a

Delete the "0" audio file

Delete the "1" audio file

Delete the "2" audio file

Delete the "3" audio file

Delete the "4" audio file

Delete the "5" audio file

Delete the "6" audio file

Delete the "7" audio file

Delete the "8" audio file

Delete the "9" audio file

Delete the "Audio Test" audio file

Delete the "Page Tone" audio file

Delete the "Your IP Address Is" audio file

Delete the "Rebooting" audio file

Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"play_nightring=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_0=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_1=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_2=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_3=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_4=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_5=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_6=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_7=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_8=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_9=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_audiotest=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_pagetone=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_youripaddressis=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_rebooting=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_restoringdefault=yes"

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Table 2-21. Command Interface Post Commands (continued)

Device Action

Delete the "Ringback tone" audio file

HTTP Post Command a

Delete the "Ring tone" audio file

Delete the "Intrusion Sensor Triggered" audio file

Delete the "Door Ajar" audio file

Delete the "Night Ring" audio file

Trigger the Door Sensor Test (Sensor Config page)

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_ringback=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_ringtone=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_intrusionsensortriggered=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_doorajar=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data

"delete_nightring=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data

"doortest=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data

"intrusiontest=yes" a.Type and enter all of each http POST command on one line.

b. Must be in point-to-point mode see

Section 2.11.6.2, "Point-to-Point Configuration"

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Appendix A: Mounting the Indoor Intercom

65

A.1 Wall Mounting Components

Before you mount the Intercom, make sure that you have received all the parts for each Intercom.

Refer to the following tables.

Quantity

4

Table A-1. Wall Mounting Components (Part of the Accessory Kit)

Part Name

Sheet Metal Screw

Illustration

4 Plastic Ribbed Anchor

Quantity

4

Table A-2. Gang Box Mounting Components

Part Name

#6-32 FlatHead Countersunk Machine Screw

Illustration

Operations Guide 930504F CyberData Corporation

Figure A-1

shows how to properly connect the VoIP Intercom.

Figure A-1. Cable Connections

Backplate

PCBA

021078D

Push-Button to J2 J2

Mounting the Indoor Intercom

Wall Mounting Components

66

PCBA

Mounting

Screws

Mounting

Screws

Microphone to J6

J7

J6

Speaker to J7

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Wall Mounting Components

67

Figure A-2

shows a wall mounting option.

Figure A-2. Wall Mounting Option

Rotate Backplate 180°

to use Top Cable Entry

Pre Drill Holes on Wall

Top

Cable

Entry

Slot

Backplate

121001A

Screw

Accessory

Kit

Network

Cable to J1

Wall Cutout

Top

Cable

Entry

Operations Guide 930504F CyberData Corporation

Figure A-3

shows a 1-Gang Box and a 2-Gang Box mounting option.

Figure A-3. Gang Box Mounting

Mounting the Indoor Intercom

Wall Mounting Components

68

Top

Cable

Entry

Slot

Top

Cable

Entry

Wall Cutout

Backplate

121002B

Screw

Accessory

Kit

Gang Box Mounting Screw (4x)

Single Gang Box use two

Wall Cutout

Backplate accepts

Single Gang Box or Two Gang Box

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Mounting the Indoor Intercom

Wall Mounting Components

69

Figure A-4

shows the maximum recommended wall cutout dimensions.

Figure A-4. Maximum Recommended Wall Cutout Dimensions

0.25 [6.4]

Top Cable Entry Opening

0.25 [6.4]

Wall Cutout

0.25 [6.4]

Top Cable Entry Closed

Dimensions are in Inches [Millimeter]

0.25 [6.4]

Operations Guide 930504F CyberData Corporation

A.2 PCB Dimensions

Figure A-5

shows the PCB dimensions and the intrusion sensor range.

Figure A-5. PCB Dimensions and Intrusion Sensor Range

Effective Range for

Intrusion Sensor to Function from 3 mm to 14 mm

0.551 [14.00]

0.118 [3.00]

SW1

< Intrusion Sensor >

J1 JP7

BOTTOM SIDE

JP1 JP5

J4

JP10

J5

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

TOP SIDE

J7

J6

1.169 [29.70]

0.063 [1.60]

4.200 [106.68]

DIMENSIONS ARE IN INCHES [MILLIMETER]

J3

0.516 [13.10]

J2

2.300 [58.42]

J10

0.591 [15.00]

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1

: the directory that contains the files to be uploaded. For example: in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download from the following website address: http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File

/

Configure

/

Security tab

/

Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

71

Operations Guide 930504F CyberData Corporation

Appendix C: Troubleshooting/Technical

Support

C.1 Frequently Asked Questions (FAQ)

A list of frequently asked questions (FAQs) are available on the VoIP V3 Emergency Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomemergencyv3/faqs.html

Select the support page for your product to see a list of frequently asked questions for the

CyberData product:

C.2 Documentation

The documentation for this product is released in an English language version only.

You can download PDF copies of CyberData product documentation from the

VoIP V3 Emergency Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomemergencyv3/docs.html

72

Operations Guide 930504F CyberData Corporation

Troubleshooting/Technical Support

Contact Information

73

C.3 Contact Information

Contact CyberData Corporation

3 Justin Court

Monterey, CA 93940 USA

 www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)

Fax: 831-373-4193

Sales

Technical

Support

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html

Phone: (831) 373-2601, Ext. 333

Email: [email protected]

Returned

Materials

Authorization

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136

Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation

3 Justin Court

Monterey, CA 93940

Attention: RMA "your RMA number"

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html

Operations Guide 930504F CyberData Corporation

Troubleshooting/Technical Support

Warranty

74

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are in warranty but are damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData, both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for repaired products shipped back to the customer by CyberData, will be paid by CyberData.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if

CyberData is informed in advance of the possibility of such damages.

C.4.1 Warranty & RMA Returns within the United States

If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to

CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

C.4.2 Warranty & RMA Returns Outside of the United States

If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.

C.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html

Operations Guide 930504F CyberData Corporation

Troubleshooting/Technical Support

Warranty

75

C.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.

For End Users, please contact the company that you purchased your equipment from for their return policy.

C.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and RMA

Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html

Operations Guide 930504F CyberData Corporation

Index

Numerics

100 Mbps indicator light

17

16 AWG gauge wire

12

A

AC voltages, intercom enclosure is not rated

13

AC voltages, intercom enclosure not rated for

2

act light

18

activate relay (door sensor)

40

activate relay (intrusion sensor)

40

address, configuration login

23

announcing a device’s IP address

19

audio configuration

43

night ring tone parameter

45

audio configuration page

43

audio encodings

4

audio files, user-created

46

autoprovisioning

55

autoprovisioned audio files

57

autoprovisioned firmware upgrades

56

autoprovisioning autoupdate

56

autoprovisioning enabled option

55

autoprovisioning from DHCP

55

autoprovisioning server (IP address)

56

get autoprovisioning template button

54

networking

55

setting up a TFTP server

71

autoprovisioning configuration

53

, 54

auxiliary relay

5

, 13

auxiliary relay wiring diagram

14

B backup SIP server 1

32

backup SIP server 2

32

backup SIP servers, SIP server backups

32

C cable connections

66

call button

10

LED

10

call button LED

10

Operations Guide changing the web access password

26

Cisco SRST

32

command interface

61

commands

61

configurable parameters

27 ,

30

, 32

configuration audio

43

default IP settings

21

door sensor

38

intrusion sensor

38

network

29

SIP

31

using Web interface

21

configuration home page

23

configuration page configurable parameters

27 ,

30

contact information

73

contact information for CyberData

73

Current Network Settings

30

current network settings

30

cutout dimensions, maximum recommended

69

CyberData contact information

73

930504F

D default gateway

21

intercom settings

76

IP address

21

subnet mask

21

username and password

21

web login username and password

23

default gateway

21 ,

30

default intercom settings

20

default IP settings

21

default login address

23

device configuration

26

device configuration parameters

54

the device configuration page

53

device configuration page

26

device configuration parameters

27

device configuration password changing for web configuration access

26

DHCP Client

4

DHCP IP addressing

30

dial out extension (door sensor)

40

dial out extension (intrusion sensor)

40

dial out extension strings

33

dial-out extension strings

35

CyberData Corporation

76

Index 77 dimensions

5

label

7

pcb dimensions and intrusion sensor range

8

, 70

unit dimensions

6

discovery utility program

23

DNS server

30

door sensor

38 ,

40 ,

45

activate relay

40

dial out extension

40

door open timeout

40

door sensor normally closed

40

flash button LED

40

play audio locally

40

door strike cannot be powered by alternate power input nor PoE power

3

, 12

DTFM play tone during DTMF activation

27

DTMF tones

33 ,

35

DTMF tones (using rfc2833)

33

dual speeds

17

I http POST command

61

http web-based configuration

4

identifying your product

1

illustration of intercom mounting process

65

import configuration button

25

import settings

25

import/export settings

25

installation, typical intercom system

2

intercom configuration default IP settings

21

intercom configuration page configurable parameters

32

intrusion sensor

38

, 40

activate relay

40

dial out extension

40

flash button LED

40

play audio locally

40

IP address

21 ,

30

IP addressing

30

default

IP addressing setting

21

E enable night ring events

49

event configuration enable night ring events

49

expiration time for SIP server lease

32

, 37

export configuration button

25

export settings

25

J

J3 terminal block, 16 AWG gauge wire

12

F factory default settings

20

how to set

20

firmware where to get the latest firmware

58

firmware signature

58

flash button LED (door sensor)

40

flash button LED (intrusion sensor)

40

L label alignment

7

label dimensions

7

lease, SIP server expiration time

32 ,

37

lengthy pages

42

link light

17

Linux, setting up a TFTP server on

71

local SIP port

32

log in address

23

G get autoprovisioning template button

54

green link light

17

H home page

23

Operations Guide 930504F

M

MGROUP

MGROUP Name

42

mounting gang box mounting

68

maximum recommended wall cutout dimensions

69

wall cutout dimensions

70

wall mounting

67

CyberData Corporation

Index 78 wall mounting components

65

mounting an intercom

65

multicast configuration

41

Multicast IP Address

42

product overview product features

3

product specifications

5

supported protocols

4

supported SIP servers

4

typical system installation

2

product specifications

5

protocol

5

protocols supported

4

N navigation (web page)

22

navigation table

22

network activity, verifying

18

network configuration of intercom

29

network rate

5

Network Setup

29

nightring tones

42

Nightringer

12

, 36

Nightringer in peer to peer mode (cannot be used)

36

nightringer settings

37

Nightringer, SIP registration required

36

O operating temperature

5

orange link light

17

P packet time

4

pages (lengthy)

42

part number

5

password for SIP server login

32

login

23

restoring the default

21

payload types

5

pcb dimensions and intrusion sensor range

8

, 70

play audio locally (door sensor)

40

play audio locally (intrusion sensor)

40

play tone during DTMF activation

27

point-to-point configuration

34

port local SIP

32

remote SIP

32

POST command

61

power requirement

5

priority assigning

42

product configuring

21

mounting

65

parts list

9

product features

3

Operations Guide 930504F

R reboot

59

, 60

regulatory compliance

5

remote SIP port

32

reset test function management button

19

resetting the IP address to the default

65

, 72

restoring factory default settings

20

, 76

restoring the factory default settings

20

return and restocking policy

75

ringtones

42

lengthy pages

42

RJ-45

16

RMA returned materials authorization

73

RMA status

73

RTFM button

19

RTFM jumper

19 ,

20

RTP/AVP

4

S sales

73

sensor setup page

39

sensor setup parameters

38

sensors

40

server address, SIP

32

service

73

setting up an intercom

12

settings, default

20

SIP enable SIP operation

32

local SIP port

32

user ID

32

SIP (session initiation protocol)

4

SIP configuration

31

SIP Server

32

SIP configuration parameters outbound proxy

32

registration and expiration, SIP server lease

32 ,

37

user ID, SIP

32

SIP registration

32

SIP remote SIP port

32

CyberData Corporation

Index 79

SIP server

32

password for login

32

SIP servers supported

4

user ID for login

32

SIP settings

33

Spare in the Air Policy

74

speaker output

5

SRST

32

static IP addressing

30

subnet mask

21

, 30

supported protocols

4

T tech support

73

technical support, contact information

73

terminal block, 16 AWG gauge wire

12

TFTP server

4 ,

71

U unit dimensions

6

user ID for SIP server login

32

username changing for web configuration access

26

default for web configuration access

23

restoring the default

21

V verifying network activity

18

W wall cutout dimensions

70

wall cutout dimensions, maximum recommended

69

wall mounting option

67

warranty

74

warranty & RMA returns outside of the United States

74

warranty & RMA returns within the United States

74

warranty and RMA returns page

75

warranty policy at CyberData

74

web access password

21

web access username

21

web configuration log in address

23

web page navigation

22

Operations Guide 930504F web page navigation

22

web-based intercom configuration

21

weight

5

wget, free unix utility

61

Windows, setting up a TFTP server on

71

Y yellow act light

18

yellow link light

17

CyberData Corporation

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