BMC Express for Hardware Performance Manager User Documentation
Reklama
Reklama
BMC Performance Manager
Express for Hardware
Version 2.7.17
User Documentation
May 2010
BMC Performance Manager Express for Hardware
Version 2.7.17
Contacting BMC Software
You can access the BMC Software Web site at http://www.bmc.com/. From this Web site, you can obtain information about the company, its products, corporate offices, special events, and career opportunities.
United States and Canada Outside United States and Canada
Address
BMC Software, Inc.
2101 CityWest Blvd. Houston TX 77042-
2827
Telephone
713 918 8800 or
800 841 2031
Fax
713 918 8000
Telephone
(01) 713 918 8800
Fax
(01) 713 918 8000
Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.
BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc.
IBM is a registered trademark of International Business Machines Corporation.
DB2 is a registered trademark of International Business Machines Corporation.
Oracle is a registered trademark, and the Oracle product names are registered trademarks or trademarks of Oracle Corporation.
All other trademarks belong to their respective companies.
BMC Software considers information included in this documentation to be proprietary and confidential.
Your use of this information is subject to the terms and conditions of the applicable End User License
Agreement for the product and the proprietary and restricted rights notices included in this documentation.
Restricted Rights Legend
U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER
THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR
Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, and DFARS
252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101
CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address.
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BMC Performance Manager Express for Hardware
Version 2.7.17
You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "Before
Contacting BMC Software."
Support Web Site
You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.
com/support_home . From this Web site, you can
Read overviews about support services and programs that BMC Software offers:
Find the most current information about BMC Software products
Search a database for problems similar to yours and possible solutions
Order or download product documentation
Report a problem or ask a question
Subscribe to receive e-mail notices when new product versions are released
Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers
Support by Telephone or E-mail
In the United States and Canada, if you need technical support and do not have access to the Web, call
800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC
Software Web site at http://www.bmc.com/support_home .
Before Contacting BMC Software
Before you contact BMC Software, have the following information available so that Customer Support can begin working on your problem immediately:
Product information product name product version (release number) license number and password (trial or permanent)
Operating system and environment information machine type operating system type, version, and service pack or other maintenance level such as:
PUT or PTF
system hardware configuration
serial numbers
related software (database, application, and communication) including type, version, and service
pack or maintenance
level
Sequence of events leading to the problem
Commands and options that you used
Messages received (and the time and date that you received them) product error messages messages from the operating system, such as "file system full"
3
BMC Performance Manager Express for Hardware
Version 2.7.17
Table of Contents
Table of Contents
4
BMC Performance Manager Express for Hardware
Version 2.7.17
Table of Contents
5
BMC Performance Manager Express for Hardware
Version 2.7.17
Table of Contents
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BMC Performance Manager Express for Hardware
Version 2.7.17
Table of Contents
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BMC Performance Manager Express for Hardware
Version 2.7.17
Table of Contents
8
Release Notes for v2.7.17
BMC Performance Manager Express for Hardware
Version 2.7.17
This document describes changes and updates that have occurred since the release of BMC
Performance Manager Express for Hardware v2.7.03.
10
BMC Performance Manager Express for Hardware
Version 2.7.17
What's New
Coverage
Cisco UCS B-Series Blade Chassis, through the UCS Manager
Data Domain Storage Appliance, through the Data Domain SNMP agent
HP StorageWorks MSA external disk enclosures, directly attached to an HP ProLiant system and managed through the HP Insight Management Agents
Version 6.1.2 of the IBM Director Agent on IBM xSeries servers (Note: IBM Director 6.1.0 and 6.1.1
are not supported as they do not provide the necessary hardware information)
Adaptec SAS controllers on Linux and Sun Solaris systems, through the arcconf command line utility
HP Smart Array RAID controllers on HP-UX systems, through the sautil command line utility
LSI RAID controllers managed through the MegaCli and lsiutil command line utilities on Windows and Sun Solaris systems
Fiber channel HBA adapters on VMware ESXi systems
Parameters
"Degrees Below Warning" in the Capacity Report class (SEN_HW_CAPACITYREPORT) represents the number of degrees before reaching the closest warning threshold. It enables administrator to optimize the data center temperature.
"ConnectedToPhysicalAddress" (SEN_HW_NETWORK) provides, when available, the physical address of the port to which the network interface is connected (MAC address for an Ethernet port,
WWN address for an FC Port).
Input Properties
The input property "SNMP Port" can now be used to specify the port number performing SNMP queries.
Changes and Improvements
On EMC disk arrays, temporary volumes created for the sole purpose of mirrors, snapshots and clones are no longer discovered and monitored
On SMI-S compliant disk arrays (EMC, Hitachi, HP EVA), dormant devices no longer trigger a warning
When monitoring a remote Linux system, the “Linux – Network” connector’s availability is now fully tested. In case of a failure (credentials, network connection, etc.), the corresponding network card objects triggered alarms instead of being put offline and marked as “failed connector”
On IBM xSeries servers running Linux, logical volumes (RAIDs) are no longer reported as physical disks
On NetApp filers, aggregates flagged as “redirect” are no longer reported in warning
On Sun Solaris systems, the number of errors that occurred on memory modules is reported with the ErrorCount parameter
On Sun Solaris systems, illegal requests on physical disks are no longer reported and therefore no longer trigger alerts on the ErrorCount parameter
On Sun Solaris systems, unplumbed network interfaces are now also discovered and monitored
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BMC Performance Manager Express for Hardware
Version 2.7.17
On Sun M3000, M4000, M5000, M8000 and M9000 systems, the following objects are now monitored: DC-to-DC converters, I/O expansion units (I/O boards, power supplies, uplink and downlink cards), CPU and memory boards, Crossbar and Clock units, Operator panel and XSCF units. Therefore, t he power consumption evaluation is now more accurate
On Cisco Telnet Switches, monitoring of the administrative status of SFPs (Isolation Errors, SFP
Suspended, etc...) was added (Only link status was previously monitored). Support for MDS 9020 model has also been implemented; the preferred method for monitoring MDS 9020 switches is now
Telnet / SSH
Additional information for BIOS, firmware and driver versions is now displayed in the Locator parameter of the Disk
Controllers
12
BMC Performance Manager Express for Hardware
Version 2.7.17
Fixed Issues
Cisco
On Cisco MDS fiber switches, the status of clocks is now properly reported
On Cisco MDS fiber switches with a high number of ports, the product failed to discover the fiber ports
Fujitsu-Siemens
On Fujitsu-Siemens PRIMERGY systems, instances were created for disabled temperature sensors
On some Fujitsu-Siemens PRIMERGY systems, failed batteries in the RAID controllers were not properly reported
Hitachi
Hitachi AMS Disk Arrays could not be monitored because the Performance Manager failed to recognize the HiCommand Device Manager as a valid SMI-S compliant agent
HP
On older HP ProLiant systems, an error message was displayed in the System Output Window of the Portal about the collection of the enclosure status
On some HP ProLiant systems with no SNMP agent enabled, the status of power supplies was incorrectly interpreted
On some HP NetServer systems, the HP Instant TopTools agent was not properly located
On HP-UX systems, some physical disk objects were not properly attached to the appropriate disk controller instance or sometimes were not discovered at all
IBM
On some IBM xSeries systems with the IBM Director Agent 5.2.x, incorrect thresholds were set for voltage sensors, leading to false alerts
On some IBM AIX systems, the Performance Manager
was not able to report the correct number of Memory modules
On IBM AIX systems, some disk controllers were not properly detected
On IBM AIX systems, physical disks were sometimes undetected or marked as missing
On IBM DS disk arrays managed through SMCli, devices reported as “Near expiration” didn’t trigger a warning
On IBM 3584 tape libraries, the status of robotic pieces was not properly collected
Sun
On Sun Solaris systems with SNMP enabled, some network interfaces were incorrectly reported as physical adapters, e.g. lo0, lpfs0, jnet, dman, aggr0, clprivnet, sppp0 and similar
On Sun Solaris systems, the status of physical disks with no s2 slice was not properly tested
(typically when hosting a ZFS filesystem)
On Sun Solaris systems, a failure of the picld daemon (or the underlying instrumentation chip and driver) caused false alarms on fans, LEDs and power supplies
On Sun Solaris systems, Intel and AMD multi-core processors were not completely discovered
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BMC Performance Manager Express for Hardware
Version 2.7.17
On Sun Solaris systems, tape drives were sometimes not properly detected
On Sun Solaris systems, false
alarm that was triggered on self-regulating fans
On Sun Solaris systems, Fan Speed calculation did not always return the correct value
On Sun M8000 and M9000 systems, processors and memory modules on separate boards were not properly discovered and monitored
On Sun M3000, M4000, M5000, M8000 and M9000 systems, power supplies were sometimes reported with an unknown status
VMware
On some servers running VMware ESXi, the discovery failed to recognize SMI-S or SMASHcompliant disk controllers
Depending on the model and vendor of the server, systems running VMware ESXi (3.0, 3.5 or 4.0) were not fully supported and disk controllers, disks and volumes were not properly monitored
14
Supported Platforms and Requirements
BMC Performance Manager Express for Hardware
Version 2.7.17
Requirements for Managed Elements
For BPM Express for Hardware to collect information from a managed element, it requires specific instrumentation agents or system management tools to be present on the managed element.
A spe cific ha rdwa re a ge nt is ofte n re quire d on e a ch ma na ge d e le me nt de pe nding on its unde rly ing compone nts.
Required Hardware Agent Platform
DELL PowerEdge
DELL PowerEdge
Operating
System
Microsoft Windows
Linux
Fujitsu-Siemens BX Blade servers
N/A
Fujitsu-Siemens PRIMERGY Microsoft Windows
Fujitsu-Siemens PRIMERGY Linux
HP C-Class BladeSystem
HP C-Class BladeSystem
HP P-Class BladeSystem
HP AlphaServer
HP 9000
HP Integrity
HP Integrity
Windows
Linux
N/A
Tru64
HP-UX
Windows
Linux
HP Integrity
HP ProLiant
HP ProLiant
HP-UX
Windows
Linux
HP Netserver
HP SuperDome (Itanium)
HP SuperDome (Itanium)
Windows
Windows
Linux
HP SuperDome (Itanium) HP-UX
HP SuperDome (PA-RISC) HP-UX
IBM xSeries, Netfinity IBM AIX
Dell OpenManage Server Administrator, WMI
Dell OpenManage Server Administrator, Linux system commands,
SmartMonTools
Fujitsu-Siemens Management Blade
Fujitsu-Siemens ServerView / Fujitsu-Siemens ServerView RAID
Agent / Promise FastTrack SNMP Agent / LSI GAM Server / LSI
MegaRAID SAS SNMP Agent / LSI MegaRAID PowerConsole /
Mylex GAM Server, WMI
Fujitsu-Siemens ServerView / Fujitsu-Siemens ServerView RAID
Agent / Promise FastTrack SNMP Agent / LSI GAM Server / LSI
MegaRAID SAS SNMP Agent / LSI MegaRAID PowerConsole /
Mylex GAM Serve, Linux system commands, SmartMonTools
HP Insight Management Agent
HP Insight Management Agent iLO
HP Insight Management Agents
HPUX system tools
HP Insight Management Agents
None. BPM Express for Hardware uses internal HP-UX system commands for in-band and out-of-band monitoring (using the MP or
GSP).
HPUX system commands + MP/GSP
HP Insight Management Agents, WMI
HP Insight Management Agent, Linux system commands,
SmartMonTools
TopTools
HP Insight Management Agent
HP Insight Management Agent
HP-UX system commands + MP/GSP
HP-UX system commands + MP/GSP
IBM AIX system commands
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BMC Performance Manager Express for Hardware
Version 2.7.17
Platform Operating
System
IBM RS/6000, pSeries and eServer p5
IBM xSeries, IBM NetFinity Microsoft Windows
IBM xSeries, IBM NetFinity Linux
NEC Express5800 Microsoft Windows
NEC Express5800
Sun Fire (SPARC)
Sun Fire (SPARC, T1, T2)
Linux
Solaris
Solaris
Sun Fire X64
Sun Fire X64
Solaris
Linux
Required Hardware Agent
None
IBM Director Agent ,WMI
IBM Director Agent , Linux system commands, SmartMonTools
NEC ESMPRO Agent, WMI
NEC ESMPRO Agent
Solaris system commands
Solaris system commands + Sun ALOM card (Sun Advanced Lights-
Out Management)
Ipmitool, lsiutil
Ipmitool, lsiutil
The v e ndor-spe cific instrume nta tion a ge nts a nd sy ste m tools a re ge ne ra lly prov ide d with the se rv e rs a nd a re a v a ila ble on the ma nufa cture r we bsite . Unle ss me ntione d othe rwise , the se “a ge nts” must be insta lle d on the ma na ge d se rv e r for BPM Ex pre ss for Ha rdwa re to function prope rly . Ple a se re fe r to the pla tform-spe cific guide s a v a ila ble on the BMC
©
Pe rforma nce Ma na ge r Ex pre ss for Ha rdwa re pa ge of the Se ntry Softwa re we bsite .
Please check our web site www.sentrysoftware.com
to find the latest updates. Updates are in the form of patches for BPM Express for Hardware. They are for free and do not need an upgrade of the PM itself, unless there are structural changes.
17
Getting Started
BMC Performance Manager Express for Hardware
Version 2.7.17
BMC® Performance Manager Express for Hardware enables administrators to monitor the hardware of all their diverse servers on BMC
©
Portal. This is a single performance manager (PM) that is able to monitor the hardware of different server brands: IBM®, HP®, DELL®, Sun Microsystems®, NEC®,
Fujitsu-Siemens® and many others.
As this PM is specifically designed for the BMC Portal environment, it uses the Portal’s web-based interface and features for installing, managing and monitoring your Information Technology (IT) infrastructure. The full integration with BMC Performance Manager Portal provides a single customizable entry point for data from multiple sources and a single view that enables you to monitor the health and performance of your infrastructure
Once installed, BPM Express for Hardware requires no configuration and automatically detects the environment and starts monitoring the hardware: status of the disks and the RAID controllers, temperature of the system, speed of the fans, power supplies, network interfaces etc.
F or conv e nie nce , BMC
©
Pe rforma nce Ma na ge r Ex pre ss for Ha rdwa re Se ntry is ca lle d "BPM Ex pre ss for Ha rdwa re " within the product docume nta tion (online a nd PDF forma ts)
19
Installation Guide
BMC Performance Manager Express for Hardware
Version 2.7.17
This chapter explains how to install and run BMC® Performance Manager Express for Hardware for
BMC® Portal.
As BMC
©
Performance Manager Express for Hardware is a performance manager specifically designed for the BMC
©
Portal environment, it uses the Portal’s web-based interface and features for installing, managing and monitoring your Information Technology (IT) infrastructure. The full integration with
BMC® Portal provides a single customizable entry point for data from multiple sources and a single view that enables you to monitor the health and performance of your infrastructure.
Once installed on one system in the Portal environment, you can add as many elements as you wish and
BMC
©
Performance Manager Express for Hardware starts monitoring the hardware of all the connected systems within your BMC
©
Portal environment: status of the disks and the RAID controllers, temperature of the system, speed of the fans, etc.
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BMC Performance Manager Express for Hardware
Version 2.7.17
Targeted Computers
BMC
©
Performance Manager Express for Hardware (called BPM Express for Hardware for short) is to be installed on the web-based BMC
©
Portal v2.5.00.
Install on just one element within the BMC
©
Performance Manager Portal environment
Ensure access to the Remote Service Monitor (RSM) program installed on a Windows system. The
RSM program can be installed on the same system as the Portal if it is a Windows system.
Once you install BPM Express for Hardware on one machine, you can then add as many elements
(computers, servers, systems) as you require to your monitoring environment irrespective of whether they Windows, UNIX or Linux systems.
Ple a se note tha t BPM Ex pre ss for Ha rdwa re v 2. 7. 17 is not compa tible with a ny v e rsion of BMC
©
Porta l prior to v 2. 5. 00.
Targeted Computers
22
BMC Performance Manager Express for Hardware
Version 2.7.17
Package
The package for BPM Express for Hardware consists of just one PAR file. It is available on the BMC
Software EPD site, as well as on the Sentry Software Website :
BPM-Express-for-Hardware-2.7.17.par
This file is valid for installation on Windows and UNIX/Linux systems.
Product updates and documentation in PDF and online formats are available on the Sentry Software
Website .
Package
23
BMC Performance Manager Express for Hardware
Version 2.7.17
Note on RSM
In general, an RSM is said to support the monitoring of 100,000 parameters. In the case of BPM Express for Hardware, it is difficult to calculate a precise number of parameters collected since this depends entirely on the element itself and the number of hardware objects: disks, fans, memory modules etc.
discovered.
On an average, between 2-5 parameters are collected for each object discovered. The number of hardware objects discovered, and the hence number of parameters collected, greatly varies from one managed element to another. The total number of parameters collected directly depends on the number of objects discovered on each element.
The number of RSMs required would also depend on whether an RSM is dedicated to BPM Express for
Hardware alone, or whether there are other PMs on the same RSM. It should be safe to assume that an
RSM dedicated entirely to BPM Express for Hardware would be able to support approximately 150 elements, and an RSM shared by two or more PMs should on an average be able to support the monitoring of 80 to 100 elements.
Note on RSM
24
BMC Performance Manager Express for Hardware
Version 2.7.17
Installing Appropriate Hardware
Agents
In most cases, BPM Express for Hardware requires a third-party hardware instrumentation agent to collect information from the monitored computer. Each manufacturer develops platform-specific system management tools that collect hardware data and these tools are generally provided along with the server and are also generally available on the manufacturer website.
Unless mentioned otherwise, the platform-specific instrumentation layer or system management tool must be installed on the managed systems for BPM Express for Hardware to function properly. Certain servers or systems could have more than one applicable “hardware agent”. You can refer to the
Connector and Platform Reference Table
to see which system tools/agents are required for your servers.
The insta lla tion of the pla tform-spe cific “ha rdwa re a ge nts” is to be done prior to the insta lla tion of BPM Ex pre ss for
Ha rdwa re . A dditiona l informa tion on the instrume nta tion a ge nts for ce rta in pla tforms ma y be found in pla tformspe cific guide s on the Se ntry Softwa re W e bsite .
Installing Appropriate Hardware Agents
25
BMC Performance Manager Express for Hardware
Version 2.7.17
Migration
A s pa rt of the proce ss of migra ting to PM 2. 7 from v e rsion 2. 5. x x or 2. 6. x x , a ll pa ra me te rs will be re mov e d a nd re cre a te d for e a ch e le me nt. O nly those pa ra me te rs tha t a re use d will the n be re cre a te d (Unuse d, pre v iously gra y e d out pa ra me te rs will not be shown. ) Pre v ious history for a ll pa ra me te rs will be lost during this re cre a tion proce ss, howe v e r a ny pre v ious e v e nts ge ne ra te d by those pa ra me te rs will re ma in.
BMC
©
Performance Manager Express for Hardware v2.7.17 requires BMC
©
Portal v2.5.00 (minimum). It is fully compatible with the Portal v2.5.00 and upwards.
Owing to structural changes from version 2.5.00, an automatic migration from previous versions (2.3.
xx) of BPM Express for Hardware is not possible. Users of previous versions should remove the PM from all elements and completely uninstall the PM (v2.3.xx) before uploading and installing v2.7.17.
If the previous version is not removed from the Portal and v2.7.17 is loaded, the two PMs will appear separately in the list of application classes, and the older version will continue to monitor elements.
BPM Ex pre ss for Ha rdwa re v 2. 7. 17 is inte gra te d with the ne w W MI colle ctor pa tch of BMC Porta l sdk. Insta lla tion of
BMC ’s W MI pa tch 2. 5. 00. 033. zip (for Porta l 2. 5) or 2. 6. 00. 004. zip (for Porta l 2. 6) is re quire d be fore migra tion or insta lling v 2. 7. 17.
Migration
26
BMC Performance Manager Express for Hardware
Version 2.7.17
Installing BPM Express for
Hardware
Getting the BPM Express for Hardware Package
To install BPM
Express for Hardware on your Portal environment, you need:
BPM-Express-for-Hardware-2.7.17.par
You can get this installation file by contacting BMC Software or by downloading it from the Sentry
Software Website
Prerequisites
1.
BMC
©
Portal minimum version 2.5.00
2.
At least one Remote Service Monitor program (RSM). See BPM Portal Management and Monitoring
Guide for more details.
3.
An account for BMC
©
Portal account with sufficient credentials
Uninstall the previous version of the PM
Owing to structural changes in the PM, no migration is possible from previous versions (2.3.xx) to v2.5.00 or higher. Once you install v2.7.17, the BPM Express for Hardware application class will not overwrite or merge with its previous versions (2.3.xx), but will instead appear in the list in addition to it, just like any other PM, and the previous version will continue to function. If you wish to use only v2.7.17
on all your elements, you need to completely uninstall and remove the previous version (2.3.xx) before installing v2.7.17.
A s pa rt of the proce ss of migra ting to PM 2. 7 from v e rsion 2. 5. x x or 2. 6. x x , a ll pa ra me te rs will be re mov e d a nd re cre a te d for e a ch e le me nt. O nly those pa ra me te rs tha t a re use d will the n be re cre a te d (Unuse d, pre v iously gra y e d out pa ra me te rs will not be shown. ) Pre v ious history for a ll pa ra me te rs will be lost during this re cre a tion proce ss, howe v e r a ny pre v ious e v e nts ge ne ra te d by those pa ra me te rs will re ma in.
Installing BPM Express for Hardware
27
BMC Performance Manager Express for Hardware
Version 2.7.17
Installation Procedure
1.
Place BPM-Express-for-Hardware-2.7.17.par file in a known location on your file system.
No migra tion is possible from pre v ious v e rsions (2. 3. x x ) to v 2. 7. 17 owing to structura l cha nge s. It is e sse ntia l to uninsta ll the pre v ious v e rsion (2. 3. x x ) from a ll e le me nts be fore insta lling v 2. 7. 17 a s it will not ov e rwrite or me rge with the old v e rsion, but will inste a d just a ppe a r a s a n a dditiona l PM, a nd the old v e rsion will continue the monitoring.
2.
Log on to BMC Portal with super-administrator credentials.
Lo g g ing o n t o Po rt a l
3.
Click the Portal tab. Under Tasks in the left pane, select Performance Managers to open the
Performance Managers page and then click Upload.
U p lo a d ing Pe rfo rm a nce M a na g e rs
Installing BPM Express for Hardware
28
BMC Performance Manager Express for Hardware
Version 2.7.17
4.
Click Browse to open a file selection dialogue box, select the file BPM-Express-for-Hardware-
2.7.17.par and click Upload.
Lo ca t ing t he .p a r file
5.
The Portal uploads the PAR file to the database, and you should see BMC PM Express for Hardware in the list of Performance Managers as Published, which means it is installed.
BM C PM Ex p re s s fo r Ha rd wa re a p p e a rs a s Pub lis he d
Installing BPM Express for Hardware
29
BMC Performance Manager Express for Hardware
Version 2.7.17
6.
The “+” symbol next to BMC PM Express for Hardware indicates that there are several application classes within the main PM (Performance Manager). Expand the tree to see the platform-specific application classes of BPM Express for Hardware:
Vie wing p la t fo rm -s p e cific Ha rd wa re cla s s e s
7.
Hardware (Solaris); Hardware (Linux); Hardware (Linux); Hardware (Storage); Hardware (Other);
Hardware (OpenVMS); Hardware (HP-US); Hardware (AIX); Hardware (Switch); Hardware
(Windows); Hardware (Tru64)
The PM is built with separate platform-specific classes since the input properties required to activate the class vary from one platform to another. For details, see:
Adding BPM Express for Hardware to an
Ple a se note tha t a lthough the e x pa nde d list shows Ha rdwa re (Switch) a nd Ha rdwa re (Stora ge ) a mongst othe r cla sse s - the se two cla sse s a re me a nt for monitoring stora ge de v ice s, but will not function unle ss the Stora ge A dd-on for BPM Ex pre ss for Ha rdwa re is insta lle d. This is a se pa ra te product for monitoring stora ge de v ice s, a nd it is built a s a n a dd-on compone nt for BPM Ex pre ss for Ha rdwa re .
The installation of BPM Express for Hardware is now complete. To begin using the performance manager, log out and then log in again, this time, with user credentials. You are now ready to begin using the PM!
Installing BPM Express for Hardware
30
BMC Performance Manager Express for Hardware
Version 2.7.17
License Keys
No license keys are required to activate BPM Express for Hardware.
Adding BPM Express for Hardware to an Element
Profile
1. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the Profile to which you wish to add the Hardware class > Edit.
S e le ct ing a Pro file
2. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.
Installing BPM Express for Hardware
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BMC Performance Manager Express for Hardware
Version 2.7.17
A d d ing A p p lica t io n Cla s s e s
3. The Element Profile Properties – Add Application Classes page appears. Choose Hardware from the Select Category drop-down list.
Installing BPM Express for Hardware
32
BMC Performance Manager Express for Hardware
Version 2.7.17
S e le ct ing t he Ha rd wa re A p p lica b le Cla s s
4. On selection of Hardware in the list, the Available Classes section displays all the different platform-specific BPM Express for Hardware application classes: Hardware (Solaris), Hardware
(Linux), Hardware (AIX), etc.
5. Select the application class applicable to your system and click Next.
6. On the Properties and Credentials page, enter the information required for monitoring with
Hardware (
Aix,HP-UX, Linux, Solaris and Tru64 systems /
Other:Blade chassis, management cards etc.
)
Information required to monitor Windows systems
Input Properties
Collection interval
Connection Credentials
WMI Username
WMI Password
Or
Shared Credentials
WBEM Credentials
WBEM Username
WBEM Password
Or
Shared Credentials
Description
Select the polling interval from the drop-down list. Default: 5. Unit: Minutes
Enter the credentials used to connect to the element using WMI.
Or
Select shared credentials from the drop down list if you wish to use pre-defined credentials for the connection/administration/execution…
Optional: Enter the WBEM credentials if required for connection to the element.
Or
Select shared credentials from the drop down list if you wish to use pre-defined login and password for the connection/administration/execution…
Installing BPM Express for Hardware
33
BMC Performance Manager Express for Hardware
Version 2.7.17
Input Properties Description
WBEM Transport Protocol
WBEM Port
Hostname
SNMP version
SNMP Port
SNMP Community
SNMP v3 Username
SNMP v3 Authentication Protocol
SNMP v3 Authentication Password Enter the password required for SNMP v3 authentication.
SNMP v3 Authentication Protocol Enter the protocol required for SNMP v3 authentication.
SNMP v3 Authentication Password Enter the password required for SNMP v3 authentication.
SNMP v3 Privacy Protocol Enter the privacy protocol required for SNMP v3.
SNMP v3 Privacy Password
Error Count Auto-reset After
LinkStatus auto-reset after
Missing Device Detection
In case of Status parameter value is UNKNOWN...
Default system wattage
Debug Mode
Select the transport protocol: HTTP or HTTPS to be used for connecting to the CIM server.
Enter the WBEM port number on which runs the CIM server.
Enter the hostname or IP address of the element to be monitored.
Specify the SNMP version to be used by BPM Express for Hardware to retrieve information from the elements: SNMP v1; SNMP v2c; SNMP v3.
Default : 161. Port number on which the SNMP agent is running.
Enter the SNMP community string required for SNMP v1/SNMP v2c.
Enter the username required for SNMP v3.
Enter the protocol required for SNMP v3 authentication.
Enter the privacy password required for SNMP v3.
Specify the interval in hours for a reset of the Error Count parameter.
Certain devices are monitored by counting the number of encountered errors. The
Error Count parameter triggers an alert as soon as an error is detected. The Error
Count parameter and its alerts are automatically reset at the specified interval to prevent a single error from continuously raising alerts.
Specify the interval in hours for a reset of the LinkdStatus parameter.
The LinkStatus parameter triggers an alert as soon as a link fails. The Link failure alarm is automatically cleared at specified interval.
By default, the missing device(s) will be detected and monitored. Setting the option to Disable will deactivate the detection and the monitoring of the missing device(s).
Select the action to be performed when Hardware Express is unable to interpret the value of the Staus parameter if it is UNKNOWN.
Constant value (in Watts) to be used for the "Power Consumption" parameter and the "Energy Usage" report when the system is not able to report its actual energy usage. Use this setting if you know approximately the normal power consumption of this managed element and would like to compare it with other better instrumented systems and report on the global electricity consumption of your servers.
Select Yes to enable the debug mode or No disable it. Default: No
The debug output is stored in a file on the RSM server. The debug file is located at:
%RSM_HOME%/RSMxx/SEN_HW/sen_hw_debug_hostname.log
Information required to monitor AIX, HP-UX, Linux,
Solaris and Tru64 systems
Name
Collection interval
Description
Select the polling interval from the drop-down list. Default: 5. Unit: Minutes
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Name Description
Connection Credentials
Telnet/SSH Username
Telnet/SSH Password
Or
Shared Credentials
Execution Credentials
Execution Username
Execution Password
Or
Shared Credentials
Root Credentials
Root Username
Root Password
Or
Shared Credentials
WBEM Credentials
WBEM Username
WBEM Password
Or
Shared Credentials
WBEM Transport Protocol
WBEM Port
Hostname
Credential Options
[SSH] Private Key
Enter the credentials used to connect to the element through Telnet or SSH.
Or
Select shared credentials from the drop down list if you wish to use pre-defined credentials for the connection/administration/execution…
Optional: Execution credentials used to execute commands through Telnet or SSH.
Enter the execution username and password only if you need to use a login different from the connection login above.
Or
Select shared credentials from the drop down list if you wish to use pre-defined credentials for the connection/administration/execution…
Optional: Enter the root login. These credentials will only be used to execute commands requiring root privileges.
Or
Select shared credentials from the drop down list if you wish to use pre-defined credentials for the connection/administration/execution…
Optional: Enter the WBEM credentials if required for connection to the element.
Or
Select shared credentials from the drop down list if you wish to use pre-defined login and password for the connection/administration/execution…
Select the transport protocol: HTTP or HTTPS to be used for connecting to the CIM server.
Enter the WBEM port number on which runs the CIM server.
Enter the hostname or IP address of the element to be monitored.
Selection of type of credentials: root or sudo, from the drop-down list determines whether BPM Express for Hardware will use the root credentials specified above or the sudo utility for commands requiring root privileges.
Specify the path of the private key used for SSH authentication.
[SSH] Passphrase
Specify the passphrase for the above imported private key.
SNMP version Specify the SNMP version to be used by BPM Express for Hardware to retrieve information from the elements: SNMP v1; SNMP v2c; SNMP v3.
Enter the SNMP community string required for SNMP v1/SNMP v2c.
SNMP Community
SNMP v3 Username
SNMP v3 Authentication Protocol
Enter the username required for SNMP v3.
Enter the protocol required for SNMP v3 authentication.
SNMP v3 Authentication Password Enter the password required for SNMP v3 authentication.
SNMP v3 Authentication Protocol Enter the protocol required for SNMP v3 authentication.
SNMP v3 Authentication Password Enter the password required for SNMP v3 authentication.
SNMP v3 Privacy Protocol
SNMP v3 Privacy Password
Error Count Auto-reset After
Enter the privacy protocol required for SNMP v3.
Enter the privacy password required for SNMP v3.
Specify the interval in hours for a reset of the Error Count parameter.
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Name Description
Missing Device Detection
Certain devices are monitored by counting the number of encountered errors. The
Erro Count parameter triggers an alert as soon as an error is detected. The Error
Count parameter and its alerts are automatically reset at the specified interval to prevent a single error from continuously raising alerts.
By default, the missing device(s) will be detected and monitored. Setting the option to Disable will deactivate the detection and the monitoring of the missing device(s).
Debug Mode Select Yes to enable the debug mode or No disable it. Default: No
The debug output is stored in a file on the RSM server. The debug file is located at:
%RSM_HOME%/RSMxx/SEN_HW/sen_hw_debug_hostname.log
Information required for monitoring “Other” platforms i.e. Blade chassis, management cards etc.
Name
Collection interval
Connection Credentials
Telnet/SSH Username
Telnet/SSH Password
Or
Shared Credentials
Description
Select the polling interval from the drop-down list. Default: 5. Unit: Minutes
Enter the credentials used to connect to the element through Telnet or SSH.
Or
Select shared credentials from the drop down list if you wish to use pre-defined credentials for the connection/administration/execution…
Login used to connect to Ciscos Unified Computing Systems.
[UCS] Username
[UCS] Password
Or
Shared Credentials
[UCS] SSL Encryption
Hostname
[SSH] Private Key
Shared credentials used for authentification.
"Yes" enables the SSL encryption for UCS login while "No" disables it.
Enter the hostname or IP address of the element to be monitored.
Specify the path of the private key used for SSH authentication.
[SSH] Passphrase
Specify the passphrase for the above imported private key.
SNMP version Specify the SNMP version to be used by BPM Express for Hardware to retrieve information from the elements: SNMP v1; SNMP v2c; SNMP v3.
SNMP Community
SNMP v3 Username
Enter the SNMP community string required for SNMP v1/SNMP v2c.
Enter the username required for SNMP v3.
SNMP v3 Authentication Protocol Enter the protocol required for SNMP v3 authentication.
SNMP v3 Authentication Password Enter the password required for SNMP v3 authentication.
SNMP v3 Authentication Protocol Enter the protocol required for SNMP v3 authentication.
SNMP v3 Authentication Password Enter the password required for SNMP v3 authentication.
SNMP v3 Privacy Protocol
SNMP v3 Privacy Password
Error Count Auto-reset After
Enter the privacy protocol required for SNMP v3.
Enter the privacy password required for SNMP v3.
Specify the interval in hours for a reset of the Error Count parameter.
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Name Description
Missing Device Detection
Certain devices are monitored by counting the number of encountered errors. The
Error Count parameter triggers an alert as soon as an error is detected. The Error
Count parameter and its alerts are automatically reset at the specified interval to prevent a single error from continuously raising alerts.
By default, the missing device(s) will be detected and monitored. Setting the option to Disable will deactivate the detection and the monitoring of the missing device(s).
Debug Mode Select Yes to enable the debug mode or No disable it. Default: No
The debug output is stored in a file on the RSM server. The debug file is located at:
%RSM_HOME%/RSMxx/SEN_HW/sen_hw_debug_hostname.log
7.
After entering the element properties and credentials, you arrive at the final step for adding the
BPM Express for Hardware application class: Thresholds, Properties and Credentials.
8.
Thresholds are automatically set by BPM Express for Hardware. It is recommended to keep the default thresholds (or see
Modifying Parameter Thresholds
. Click Finish.
9.
Hardware (<platform type>) appears in the list of Application Classes for the profile.
Ele m e nt Pro file Pro p e rt ie s
10. Click Done to save the changes made. The BPM Express for Hardware application class is now added to all the elements in the selected Element Profile.
Installing BPM Express for Hardware
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BMC Performance Manager Express for Hardware
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Adding the Hardware Application Class to an
Existing Element
1.
In the Configure tab: Click the Element to which you wish to add the hardware solution and the
Element Properties page appears. Scroll down to Application Classes > Add.
A d d ing a Ha rd wa re A p p lica t io n Cla s s
2.
On the Properties – <Element> – Add Application Classes page > Select Category > Hardware.
3.
In the Available Application Classes, the BPM Express for Hardware application class applicable to the element appears automatically. Select and click Next.
Ha rd wa re A p p lica t io n Cla s s Pro p e rt ie s
4.
The Properties and Credentials page appears asking for the information required for monitoring for
Hardware (<platform>). Enter the required information.
Click the link for
information required to monitor Windows systems .
Click the link for
information required to monitor AIX, HP-UX, Linux, Solaris and Tru64 systems .
Click the link for
information required for monitoring “Other” platforms i.e. Blade chassis, management cards etc.
5.
After entering the element properties and credentials, you arrive at the final step for adding the
Hardware application class: Thresholds.
6.
Thresholds are automatically set by BPM Express for Hardware. It is recommended that you leave the default thresholds as they are. Click Finish. Details on how to
modify thresholds are given in the
User Guide.
7.
The message: “Success! Changed have been saved” appears and Hardware (<platform>) appears in list of Application Classes for the element.
You can now return to the Status tab to view the monitoring of the element by BPM Express for
Hardware.
Installing BPM Express for Hardware
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BMC Performance Manager Express for Hardware
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Un-installing BPM Express for
Hardware
This chapter describes the procedure to remove or permanently delete BPM Express for Hardware from your Portal environment. You cannot delete the hardware solution (or any other) if any of its application classes are currently monitoring infrastructure elements.
Removing BPM Express for Hardware from
Managed Elements
Un-installation of BPM Express for Hardware is not possible if any infrastructure elements continue to be monitored by the Hardware application class. It is essential that all users remove the Hardware application class from their monitored elements, only then can it be properly uninstalled and removed from the Portal.
Deleting the Hardware Application Class from Managed
Elements
To remove an application class from an Element Profile
1.
In the Configure tab, click Element Profile > Available Profiles > select the Profile from which you wish to delete the application class > Edit.
2.
The Element Profile Properties page appears. Scroll to Application Classes > Delete.
3.
The next page displays the Application Classes Available for Removal. Select Hardware
(<platform>) and click Next.
4.
The next page asks for confirmation of the deletion requested. Click Delete.
5.
The message: “Success! Changes have been saved” indicates that the deletion is now complete.
The BPM Express for Hardware application class has been successfully removed from all the elements in the selected element profile.
To remove an application class from an Element
1.
In the Configure tab, click the Element > Properties page > Application Classes > Delete.
2.
The next page displays the application classes available for removal. Select Hardware (<platform>) and click Next.
3.
Confirm the deletion on the following page by clicking Delete.
4.
The message “Success! Changes have been saved” indicates that the deletion is complete and the element is no longer monitored by BPM Express for Hardware.
Once the application class is removed from all elements/element profiles; the super-administrator can proceed to completely
remove the PM from the Portal environment .
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Uninstalling BPM Express for Hardware from the
Portal
Just as for installation, to uninstall BPM Express for Hardware from the Portal environment, you need to use super-administrator credentials:
.
1.
In the Portal tab, expand Tasks > and click Performance Managers.
2.
In the Performance Managers list, scroll down to BMC PM Express for Hardware.
3.
Ensure that it shows “0” for the number of elements monitored. The PM that you wish to delete should not have any elements assigned to it.
4.
Select BMC PM Express for Hardware and click Delete.
5.
On the next Performance Managers - Delete page, click Delete to confirm.
The “Success” message that appears indicates that BMC
©
PM Express for Hardware is now removed from the Portal.
For a complete un-installation, it is recommended to remove all traces of the performance manager from the Portal. Delete the BPM Express for Hardware PAR file from each RSM used by the solution. To do so:
1. Stop the RSM service
2. Go to %RSM_HOME%\RSMxx\server\rsm\solutions
3. Delete the file: SentrySoftware-HardwareSentry-solution-2.7.17.par
4. Restart the RSM service
BMC
©
Performance Manager Express for Hardware is now completely removed from your BMC
©
Portal environment.
Un-installing BPM Express for Hardware
40
User Guide
BMC Performance Manager Express for Hardware
Version 2.7.17
Prerequisites
1.
BPM Express for Hardware is a PM for the Portal and therefore needs to be installed within the BMC
©
Portal environment.
2.
As this is an agent-less performance manager for the web-based BMC
©
Performance Manager
Portal, it can be installed on just one managed element equipped with the Portal.
3.
Minimum version of BMC
©
Portal should be 2.5.00.
4.
The RSM program should be installed on a Windows system (it can be the same as the Portal)
5.
Install the vendor-specific instrumentation agents or system management tools on the managed elements to be monitored prior to installing the PM. See the platform-specific guides for details.
6.
Download the product package i.e. a PAR file from BMC EPD or the Sentry Software Web site .
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BMC Performance Manager Express for Hardware
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How it Works
BMC Performance Manager Express for Hardware is a PM that enables BMC Portal to monitor computer hardware (disk status, temperatures, CPU, power supplies etc.
It gathers hardware information from different sources such as manufacturer-specific agents, standard management technologies, SNMP, WBEM, etc., and displays this information within the Portal environment.
In order to work properly, BPM Express for Hardware needs certain hardware information sources to be available. Depending on the platform, it relies on the manufacturer-specific instrumentation layer and/or on standard management technology such as WBEM or SNMP. On startup, BPM Express for Hardware automatically detects which hardware information source is available and then uses this to poll data on the hardware health of the computer. BPM Express for Hardware collects such data from each server and reports it in your Portal console.
How it Works
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BMC Performance Manager Express for Hardware
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M o nit o ring ha rd wa re wit h BPM Ex p re s s fo r Ha rd wa re
Overview of the mechanism of BPM Express for
Hardware
How it Works
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The Siemens® ServerView® agent shows the temperatures, the fans, the power supplies and the voltages of the Siemens computer through SNMP
The Mylex® GAM Server shows the status of the physical and logical disks of the Mylex RAID
Controller through SNMP
The Windows WMI provider shows the status of the physical disks attached to the standard SCSI controller through WBEM
BPM Express for Hardware detects and automatically connects to all three information sources
(Siemens ServerView, Mylex GAM Server and Windows WMI provider).
BPM Express for Hardware gathers only useful hardware information from these sources and displays it within the Portal framework
This is just a n e x a mple of the ba sic me cha nism of BPM Ex pre ss for Ha rdwa re a nd is a pplica ble to IBM, NEC , HP a nd a ll othe r supporte d compute rs a s we ll.
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Understanding BPM Express for
Hardware within the Portal environment
Here’s an overview of the basic outline of BPM Express for Hardware within BMC
©
Performance
Manager Portal.
The environment
The BMC
©
Portal, is composed of a database, an application server, and a web server, and provides the access point for its utilities and modules.
The BMC
©
Performance Manager Portal extends the features in the Portal, enabling you to leverage both agent-less technologies and the PATROL agent to monitor the availability and performance of your business infrastructure.
BPM Express for Hardware is a based on agent-less technology, is designed for the Portal and uses the same web-based interface and Portal features common to all modules.
The interaction
BPM Express for Hardware is leveraged by the BPM Portal module that uses Remote Service
Monitors (RSMs) to collect metrics about your infrastructure.
An RSM is a computer on which you have installed the RSM program. Depending on the size of your environment, you can implement one or many RSMs. To know what to monitor on the specified infrastructure elements, the RSM uses PMs and therefore for hardware monitoring, it banks on the
BPM Express for Hardware.
All Performance Managers, and the application classes that they contain, are installed on the Portal, and saved in the Portal database when you select them from an installation CD or when you import them via the Portal user interface. Performance Managers that are installed on the Portal are available to all users on the Portal who have the appropriate user permissions.
The figure below shows the interaction between BPM Express for Hardware and the Portal:
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BMC Performance Manager Express for Hardware
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U nd e rs t a nd ing BPM Ex p re s s fo r Ha rd wa re wit hin t he Po rt a l e nv iro nm e nt
Interaction between the PM and the Portal
The above given data and diagram show you how remote monitoring of your hardware is possible on the Portal. Installation of BPM Express for Hardware on just one computer is sufficient for monitoring a heterogeneous infrastructure, as long as the vendor-specific hardware agents are installed on every managed element.
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BMC Performance Manager Express for Hardware
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Integrating BPM Express for
Hardware
BPM Express for Hardware is specifically designed for BMC
©
Portal and does not require any special integration process.
Once properly installed within the BMC
©
Performance Manager Portal environment, the hardware information and status of the monitored elements should be available via the web browser used to access the Portal. Please refer to the Installation Guide for further details on the installation procedure.
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The Need for Vendor-specific
Hardware Agents
Often, the standard operating system layer is not a sufficient hardware information source and most computers require an additional manufacturer-specific agent for BPM Express for Hardware to function properly. In most cases, server vendors provide the required hardware monitoring agent for their server models.
Depending on the platform, a single agent could monitor the temperatures, fans, voltages, power supplies and RAID systems, or, the platform may require separate agents for environment and disk monitoring.
For example: The IBM Director Agent monitors and provides information about temperatures, fans, voltages, power supplies and the ServeRAID disks for IBM xSeries servers. On the other hand, the
Siemens ServerView Agent only monitors the sensors on the motherboard of the server (temperatures, voltages, fans and power supplies) and so the Mylex GAM Server is required to monitor the Mylex RAID controller of the server.
Please refer to the Connector and Platform Reference Table and the
platform-specific guides for further details on vendor-specific agents required by BPM Express for Hardware.
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Monitoring with BPM Express for
Hardware
Once BPM Express for Hardware is installed on the elements, after having ensured that all pre-requisites are met, the hardware information is displayed automatically in Portal interface under: Element >
Hardware (<platform-type>) as shown below.
Vie w o f o b je ct s d is co v e re d b y BPM Ex p re s s fo r Ha rd wa re
Monitored components
Depending on the managed system, BPM Express for Hardware monitors:
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Disks (RAID and non-RAID disks)
Disk enclosures
Fans
Memory modules
Network interfaces
Power supplies
Processors
Temperature
Voltage
in the R e fe re nce Guide a nd click on the C onne ctor Na me a pplica ble to y our sy ste m/ty pica l pla tform.
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Inside BPM Express for Hardware
Architecture
BPM Express for Hardware is principally composed of a common hardware monitoring engine: BPM-
Express-for-Hardware-2.7.17.par containing the following files:
SEN_HW_bcel-5.2-2.5.00_Build_214.jar
SEN_HW_Hardware_2600-2.5.00_Build_214.jar
Detection
Upon startup, BPM Express for Hardware tests each connector in order to detect which hardware information sources are available (vendor-specific hardware agents, standards instrumentation layers, etc.) This is called the detection process.
Discovery
Once BPM Express for Hardware knows which hardware information sources are available and can be connected to, it tries to discover the hardware environment by querying these selected hardware information sources, as described in the corresponding *.hdf files. This is called the discovery process.
Collection
Finally, when the detection and discovery processes are complete, BPM Express for Hardware starts collecting data about the discovered hardware environment (status, temperatures, voltages, etc.) by querying the detected hardware information sources as described in the corresponding *.hdf files. This is called the collection process.
Here's a synopsis of the actions performed by BPM Express for Hardware:
Action
Activation
Detection
Discovery
Collection
Process
Description
Activates the SEN_HW_MAIN class
Tests each connector in order to detect which hardware information sources are available on the monitored element and can be connected to
Detection is carried out when the Hardware class is added to an element and each time the RSM is restarted.
Discovers the hardware environment by querying the previously detected hardware information sources
Creates the other class instances (SEN_HW_TEMPERATURE, SEN_HW_PHYSICALDISK, etc.)
Discovery is carried out every hour.
Polls previously detected hardware information sources to gather data about the hardware environment
Polling is carried out every 5 minutes.
52
Inside BPM Express for Hardware
BMC Performance Manager Express for Hardware
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The Detection Process
Once the BPM Express for Hardware class is added to an element, BPM Express for Hardware:
1.
Gets the list of available connectors “*.hdf” files from %RSM_HOME%
\RSMxx\server\rsm\tmp\deploy\tmpxxxxxSentrySoftware-HardwareSentry-solution-2.7.17.parnative.
2.
For each “.hdf” file found, BPM Express for Hardware tests the detection criteria (OS type, NT service, processes, SNMP request, etc.)
3.
Marks the “.hdf” files as "detected" once all its detection criteria is successfully passed. There may be several connectors detected at one time (typically: one connector for the temperatures, voltages, etc., one for the RAID disk controller and one for the non-RAID disk controller)
4.
Launches the discovery process
O nly one “. hdf” file ca n de scribe the compute r mode l a nd ma nufa cture r a nd only one icon for the compute r will be cre a te d. The BPM Ex pre ss for Ha rdwa re e ngine will e nsure tha t only one “. hdf” de scribing the compute r mode l will be ma rke d a s "de te cte d".
The Discovery Process
The discovery process is launched just after the end of the detection process. It takes the following actions:
Processes the "Enclosure.Discovery" section of the detected connectors (“.hdf”) that describe the computer model and create the main Hardware Sentry and computer icon (class:
SEN_HW_ENCLOSURE). Most of other icons (environment, disks, devices etc) will be created under this computer icon.
Launches the disk controller discovery that processes the "Disk Controller Discovery" section of each detected “.hdf” file and creates the SEN_HW_DISKCONTROLLER icons.
Launches the other discoveries (fans, temperatures, voltages, power supplies, logical disks, physical disks and other devices) that will process the corresponding sections of each detected “.hdf” file and create the corresponding icons.
W ith a v ie w to optimiza tion, the discov e ry proce ss is a s pa ra lle lle d a s possible . A ll inde pe nde nt obje cts a re proce sse d a t the sa me time .
Inside BPM Express for Hardware
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BMC Performance Manager Express for Hardware
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The Collection Process
Once the discovery process is complete, the collection process starts:
Every five minutes, the BPM Express for Hardware spawns several paramlets that are responsible for the collection of information about a given device type.
For example, the SEN_HW_FAN_CLASS paramlet will gather fan information from the different detected hardware information sources, as described in the corresponding “.hdf” Fan.Collect
section.
These paramlets are "attached" to the main BPM Express for Hardware icon (SEN_HW_MAIN class) and not to the corresponding classes and instances.
When a device is marked as "missing" by the discovery process (i.e. had been discovered but is no longer discovered), the collection process no longer queries the hardware information source and simply sets the status of the object to alarm.
The Connectors
Each connector is an “.hdf” file that is dedicated to one source of hardware information. Each connector file describes how BPM Express for Hardware connects to the available hardware information source and what information is available through this source. For example, SEN_HW_Director41NT.hdf describes how to get information from the IBM Director 4.1 Agent and then monitor an IBM xSeries server.
An “.hdf” file can tell the BPM Express for Hardware engine to do the following actions:
Query a SNMP agent (get, get next, and tables)
Execute a WBEM query (using WMI for Windows and the Pegasus implementation of WBEM for
Linux)
Execute an OS command (using TELNET and SSH)
Each “.hdf” file uses a mix of these possible actions with some computing capabilities to make BPM
Express for Hardware gather useful data in a given hardware information source.
The “. hdf” file s a re de ploy e d on the R SM a t % R SM_HO ME%
\R SMx x \se rv e r\rsm\tmp\de ploy \tmpx x x x x Se ntry Softwa re -Ha rdwa re Se ntry -solution-2. 7. 17. pa r-na tiv e . The se file s re le a se d by Se ntry Softwa re a re e ncry pte d a nd the re fore ca nnot be upda te d or modifie d by the e nd-use r.
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BMC Performance Manager Express for Hardware
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Monitoring
Monitoring the hardware components with the BPM Express for Hardware is very simple. Once installed, as per the instructions given in the Installation Guide chapter, BPM Express for Hardware automatically detects all the various hardware components and displays them in the web-based interface.
There is no configuration or setup to be done in order to monitor the hardware of your infrastructure.
All you have to do is set/modify thresholds (if required) as per your specific requirements.
This section gives details about all the components monitored by BPM Express for Hardware.
The Basics
BPM Express for Hardware requires no configuration to discover and monitor the hardware components within your BMC
©
Performance Manager Portal environment.
Once the PM is installed after ensuring that all prerequisites have been as described in the Installation
Guide (such as installing the manufacturer-specific hardware agents etc.), and the class is added to an element or Element Profile, an icon labeled Hardware (<platform>) appears in the Portal interface and the PM discovers all the hardware components of the managed element.
The discovered hardware components of the monitoring element are grouped under certain container icons. Here is a the structure of how the monitored elements are displayed in the Portal interface:
Monitoring
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BMC Performance Manager Express for Hardware
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Ha rd wa re Co m p o ne nt s S t ruct ure
In the left pane of the Status tab, the hardware component icons are shortened as follows:
Environment
Fans - FAN
Temperature - TEMP
Power Supply - PS
Voltage - VOLT
Disks
Logical disk - LD
Physical disk - HD
Disk Controller - CTRL
Devices
Monitoring
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Blade - BL
Processors - CPU
Memory Module - MEM
Other Device - name of the actual "other device" as reported by the underlying instrumentation agent
Network Interface - NET
BPM Express for Hardware sets thresholds by default on all parameters, but you can modify the thresholds as per your specific requirements.
The R e fe re nce Guide giv e s de ta ils for e a ch a pplica tion cla ss a nd the ir pa ra me te rs.
Monitoring the Enclosure
On certain platforms, like DELL PowerEdge computers and IBM xSeries computers running Windows or
Linux, BPM Express for Hardware can detect if the enclosure of the machine is open.
This intrusion that is detected could mean that somebody has gained physical access to the machine, as well as its internal components, especially the physical disks with all the data. It is therefore quite helpful to monitor the enclosure status of servers. Depending on the platform, for each enclosure discovered, the Status, Power Consumption and Intrusion Status parameters are displayed.
M o nit o ring t he e nclo s ure
Basically, the enclosure instance represents the computer's main chassis of the element.
The Intrusion Status parameter, when available, raises an alert when the enclosure is opened.
The Power Consumption parameter when available, displays the power consumed by the element in Watts.
The Status parameter, if collected, represents the overall status of all the classes of monitored element.
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Monitoring the Environment: Fans,
Temperatures, Power-Supplies and Voltages
BPM Express for Hardware automatically detects the information sources available on the monitored computer and displays the hardware information provided by those sources in the Portal interface. It is the Environment icon that regroups the icons created for each sensor found for Fans, Temperature,
Power Supplies and Voltages. The icons are created automatically.
In the left pane, click on an Element > Hardware (<platform>) > Computer Type > Environment to see the discovered hardware components in detail in the right pane. Similarly by clicking on any hardware component in the left pane, you can see details about it in the right pane. For each monitored element, graphs & text reports are built by polling the parameter instances every five minutes. To view these graphs or text reports from the Status tab:
M o nit o ring t he Env iro nm e nt : fa ns , t e m p e ra t ure s a nd v o lt a g e s
1.
Click the parameter > click the corresponding History icon that appears in the right pane.
2.
For parameters with numeric values or Boolean values such as: Temperature, Voltage, Speed,
Speed Percent and Used Capacity, you can see the results either in Chart view (graph) or Table view (for parameters with text values)
Alert Thresholds: Depending on the type of platform and sensors, and whenever possible, alert thresholds are automatically set by BPM Express for Hardware. When the parameter value breaches these thresholds, it is Status - a text parameter that displays the overall status for every instance, that triggers alerts, and a notification is sent out according to the options configured in the Portal.
If a device appears to be missing, the Status parameter will trigger an alert. Alert conditions for Status describe in symbolic terms what occurs in the Status parameter when thresholds are breached: one exclamation mark triggers a warning; two exclamation marks raise an alarm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the device have been breached, the Status parameter will report for example: “WARNING! The fan speed is too low” or,
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“ALARM! This fan has stopped working” etc. The history graph shows the exact details of the problem, its consequences and recommended actions.
Fans
To avoid temperatures that are too high, system manufacturers install fans on critical devices
(processors, power supplies, etc.). Monitoring fans is important as they ensure a proper temperature for the system to work efficiently. Depending on the available information, the Speed and/or Speed
Percent and/or Status parameters will be displayed for each detected fan device:
The Speed parameter represents the speed of the corresponding fan in rotations/minute. An alert is triggered if the fan speed is too low for proper functioning.
The Speed Percent parameter represents the speed of the corresponding fan in percentage of its maximal speed.
The Status parameter represents the overall status of the fan. An alert is triggered if any of the parameters breach their respective thresholds. It is only Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is problem, it shows “WARNING!” or
“ALARM!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=WARNING; “!!”=ALARM . Example: “OK”, or, “ALARM!! This fan is not detected anymore”.
Temperatures
As with any electronic device, chips and other components of a computer stop working when the temperature rises too high (many unrecoverable errors, crashes and even hardware damage).
Temperatures may rise too high when the device is abnormally overloaded, when a fan is not working properly or when the ambient temperature is too hot. Monitoring the temperatures of critical devices of your system allows you to take action before a crash occurs.
Depending on the available information, the Temperature and/or Status parameters will be displayed for each detected temperature sensor:
The Temperature parameter represents the current temperature reading in degrees Celsius (°C).
The Status parameter represents the overall status of the temperature. An alert is triggered if the temperature rises to high, or i.e. if any of the other parameters breach their respective thresholds.
It is only Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is problem, it shows “WARNING!” or “ALARM!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=WARNING;
“!!”=ALARM. Example: “OK”, or, “ALARM!!. The temperature is critically high”.
Power Supplies
The power supply is the component that transforms the AC Line into electric power needed by the computer. Therefore the power supply is a highly critical device of a computer that should never fail.
Due to this, many vendors build servers with redundant power supplies. Monitoring power supplies allows the operators to be alerted when a power supply fails, or even in some cases when a power supply is overloaded.
Depending on the available information, the Used Capacity and/ or Status parameters will be displayed for each power supply or power unit device:
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The Used Capacity parameter represents the current power usage as a percentage. The Status parameter triggers an alert when the power supply’s maximum power output is reached.
The Status parameter represents the overall status of the power supply. An alert is triggered if power output goes out of range, or i.e. if the parameter for breaches its thresholds. It is Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is problem, it shows “WARNING!” or “ALARM!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=WARNING; “!!”=ALARM. Example:
“WARNING! Problem: This power supply is in degraded state, or about to fail or “ALARM!! The power consumed by the system is out of the supported range".
Voltages
Power supplies convert the AC line power into voltages and currents needed by the motherboard of the computer. The stability of the motherboard (and therefore that of the overall computer) strongly depends on this power converter. Voltages that are too low or too high may lead to unpredictable system crashes. Monitoring the value of the different voltages needed by the motherboard will help in detecting unstable system instability.
Depending on the available information, the Voltage and/or Status parameters are displayed for each voltage sensor on the motherboard:
The Voltage parameter represents the voltage output in milliVolts (mV). An alert is triggered by the
Status parameter if the voltage goes out of the proper range.
The Status parameter represents the overall status of the voltage. It triggers an alert if the voltage output is too low for proper functioning or if it goes out of the proper range. It is only Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is problem, it shows “WARNING!” or “ALARM!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=WARNING; “!!”=ALARM. Example:
“OK” or “ALARM!! This voltage sensor is no longer detected".
Monitoring Disks: Physical Disks, Logical Disks and Disk Controllers
BPM Express for Hardware automatically detects the information sources available on the monitored computer and displays the hardware information provided by those sources in the Portal interface.
It is the Disks icon that regroups the icons created for each sensor found for logical disks, physical disks, and disk controllers. If the components are detected, the icons are created automatically. In the left pane, click on an Element > Hardware (<platform>) > Computer Type > Disks and see the discovered components in detail in the right pane. An icon is created for each storage-related device discovered: physical disks, logical disks and disk controllers. Each icon is labeled with a description of the device: ID, size, vendor, role, etc. By clicking on the disk in the left pane, you can see its details in the right pane.
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M o nit o ring d is k s : d is k co nt ro lle r, p hy s ica l d is k s , lo g ica l d is k s
A n icon will be cre a te d for a disk controlle r only if its pa ra me te rs discov e r some v a lue s. If not, the n the disk controlle r de ta ils will be me ntione d in the "A tta che d to" pa ra me te r of the logica l/phy sica l disk.
Each of these disks also display which disk controller they are attached to. If a device appears to be missing, the Status parameter will trigger an alert. Status is a text parameter that describes the overall status of the corresponding device or sensor. It is the Status parameter that raises alerts when any of the other parameters for the device breach their thresholds. Alert conditions for Status describe in symbolic terms what occurs in the parameter when thresholds are breached: one exclamation mark triggers a warning; two exclamation marks raise an alarm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds have been breached, the
Status parameter will report, for example: “WARNING! This disk is about to fail” or, “ALARM!! This logical disk is no longer detected” or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
Physical Disks
Physical disks must be monitored to avoid loss of data, unavailability and performance degradation.
When available, the S.M.A.R.T. technology is used to warn of a disk failure before it occurs.
Depending on the available information, the Predicted Failure, Error Count and Status parameters will be displayed for each discovered physical disk:
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The Predicted Failure parameter uses the S.M.A.R.T. technology to predict physical disk failures. An alert will be triggered by the Status parameter if it is predicted that the Physical Disk will soon break down.
The Error Count parameter is incremented each time an error occurs on this physical disk. An alert is raised by the Status parameter from the first detected error. The Status parameter represents the overall status of the physical disk and triggers an alert is triggered if the physical disk is not available for proper operation or if any of the other parameters breach their thresholds.
The Status parameter represents the overall status of the physical disk. It triggers an alert if the physical disk missing or not fully operational or if any of the other parameters have breached their thresholds. It is only Status that will trigger and display the alerts. When all is fine, Status shows
“OK”, and when there is problem, it shows “WARNING!” or “ALARM!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are:
“!”=WARNING; “!!”=ALARM. Example: “OK” or “ALARM!! This physical disk is no longer detected."
The Attached to parameter states which disk controller the physical disk is attached to.
The "Sta tus" pa ra me te r re ports a n “A LA R M!!” if the "Error C ount" pa ra me te r is gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the Sta tus pa ra me te r will a utoma tica lly be cle a re d a fte r 24 hours. This me cha nism e na ble s BPM Ex pre ss for Ha rdwa re /Porta l to re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Logical Disks
RAID or advanced disk controllers expose several physical disks as a single logical disk to the operating system. The status of a logical disk typically corresponds to the status of a RAID array (on-line, degraded, rebuilding, etc.). For each logical disk discovered, the parameters displayed are:
The Error Count parameter represents number of errors encountered by the Logical disk since the last counter reset. The error count is automatically reset every 24th hour (by default; this setting is configurable).
The Status parameter represents the overall status of the logical disk. It triggers an alert if the logical disk missing or if any of the other parameters have breached their thresholds. It is only
Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is problem, it shows “WARNING!” or “ALARM!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=WARNING;
“!!”=ALARM. Example: “OK” or “ALARM!! This logical disk is no longer detected."
The Attached to parameter states which disk controller the logical disk is attached to.
F or non-R A ID disk controlle rs (a s most of IDE controlle rs, for e x a mple ), no logica l disk will be displa y e d.
The "Sta tus" pa ra me te r re ports a n “A LA R M!!” if the Error C ount pa ra me te r is gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the Sta tus pa ra me te r will a utoma tica lly be cle a re d a fte r 24 hours. This me cha nism e na ble s BPM Ex pre ss for Ha rdwa re /Porta l to re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Disk Controller
A disk controller is a card inside a computer that connects one or several physical disk drives to this computer. Some intelligent disk controllers (such as RAID controllers) manage several physical disks as a single logical disk which is the only disk exposed to the operating system. Monitoring both physical and logical disks is essential to ensure that storage is available.
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Depending on the system and the information available, the Battery Status and Controller Status parameters are displayed.
The Battery Status parameter triggers an alert to predict that the disk controller battery will be unable to support the controller in the event of a power failure.
The Controller Status parameter displays the status of the disk controller.
The disk controller icon is displayed only if either/both of the parameters collect some values. If no values are collected, there will be no separate icon for the disk controller, but the logical disk and physical disk instances display the details of the disk controller the disks are attached to.
A ll sy ste ms ma y not be a ble to prov ide this informa tion.
Monitoring Devices: Processors, Memory
Modules and Network interfaces
BPM Express for Hardware automatically detects the information sources available on the monitored computer and displays the hardware information provided by those sources in the Portal interface.
It is the Devices icon that regroups the icons created for each sensor found for the processors, memory modules, network interfaces. If the components are detected, the icons are created automatically.
In the left pane, click on an Element > Hardware (<platform>) > Computer Type > Devices and see the discovered components in detail in the right panel. An icon is created for each detected device. Each icon is labeled with a description of the device: ID, size, vendor, role, etc.
Clicking the icon in the left pane, displays its details in the right pane. If a device appears to be missing, the Status parameter will trigger an alert if necessary.
M o nit o ring d e v ice s : CPU s , m e m o ry m o d ule s , ne t wo rk int e rfa ce s a nd o t he r d e v ice s
Status is a text parameter that describes the overall status of the corresponding device or sensor. It is the Status parameter that raises alerts when any of the other parameters for the device breach their thresholds. Alert conditions for Status describe in symbolic terms what occurs in the parameter when
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thresholds are breached: one exclamation mark triggers a warning; two exclamation marks raise an alarm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the device have been breached, the status parameter will report for example: “WARNING! This network adapter has degraded” or, “ALARM! This network adapter is not detected anymore” or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
The "Sta tus" pa ra me te r re ports a n A LA R M if the "Error C ount" a nd "C orre cte d Error C ount" pa ra me te rs re port v a lue s gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the "Sta tus" pa ra me te r will a utoma tica lly be cle a re d a fte r 24 hours. This me cha nism e na ble s
BPM Ex pre ss for Ha rdwa re /Porta l to re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Processors
Processors (also called CPU, Central Processing Unit) are obviously the most critical devices within a computer. While a processor fault may often lead to a system crash without a chance for a monitoring tool to catch the error, it can still be useful to monitor a server’s processors.
In the case of a system crash due to a processor fault, the system reboots automatically. The reboot is either triggered by the operating system or by the motherboard itself. If a processor is no longer working, it is automatically disabled by the BIOS and, if there is one processor left, the operating system starts with one processor less.
BPM Express for Hardware monitors each processor and checks that it is present and running. If a processor is missing upon reboot, BPM Express for Hardware will trigger an alert. On some recent or high-end servers, processors are able to correct some operation errors by themselves (like the ECC memory). If this information is available, it is displayed in the Portal by BPM Express for Hardware. In addition, if the processor is able to predict a failure, this information will be monitored by BPM Express for Hardware and reported in the Portal interface.
Depending on the information available, the Status and/or Corrected Error Count and/or Predicted
Failure parameters will be displayed for each discovered processor (CPU):
The Status parameter represents the overall status of the processor. An alert is triggered if the processor is not available for proper operation (missing, disable by the BIOS due to a POST error, etc.) or if any if the other parameters breach their thresholds.
The Predicted Failure parameter reports the predictive failure analysis, performed by the processor itself. This information is based on the rate of corrected errors.
The Corrected Error Count parameter represents the number of errors that have been automatically corrected by the processor. This information can be very useful to predict a failure in the near future.
Memory Modules
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The main memory of a computer is actually as critical as the processors since almost all processor operations deal with the memory. A single memory fault will lead to severe computer crash with, potentially, data corruption. On servers, the memory modules (the devices where the memory data is actually stored) often include auto-correction features (ECC), and sometimes even better: RAID5-like memory configuration. These features and configurations allow the memory modules to report statistics on failures, to predict failures, to hot-replace a memory module upon failure, etc.
Depending on the available information and the features provided by the motherboard and the memory modules, the Error Count and/or Predicted Failure and/or Status parameters will be displayed for each discovered memory module:
The Error Count parameter reports the number of errors that have been detected by the memory module and then corrected. A steadily growing value means that the memory module is not reliable and that it could encounter errors that it is unable to correct and that will then crash the system.
The Predicted Failure parameter is reported by the memory modules which try to predict if it is going to fail by analyzing the trend of the number of detected/corrected errors (thanks to the ECC technology). If this parameter goes into alarm, you should remove the faulty memory module and replace it with a new one.
The Status parameter represents the overall status of the memory module. An alert is triggered if the memory module reports a failure (in a RAID5-like configuration), if it is missing after a computer reboot or if any of the other parameters breach their thresholds.
Network Interfaces
Network interfaces are devices that serve as a common interface for various other devices within a local area network (LAN), or as an interface to allow networked computers to connect to an outside network.
It is therefore essential to make sure these devices are properly running and linked to the network. For each network interface discovered, the Status, Error Percent and/or Link Status parameters are displayed:
The Status parameter represents the overall status of the network interface. An alert is triggered when the network interface is not responding, or any of the other parameters’ thresholds are breached.
The Link Status reports whether or not the adapter is properly linked to the network from a pure hardware cable perspective (it will not report a bad IP configuration for example).By default, the
Link Status parameter raises an alert (through Status) only for previously connected network adapters that are no longer linked to the network.
The Error Percent parameter represents the percentage of sent and received network packets that were in error. A high percentage of errors often means that the network link is improperly configured or that the network card is functioning poorly and thus needs to be replaced.
Related Topics
Modifying Parameters Thresholds
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Missing Device Detection
The missing device detection mechanism of BPM Express for Hardware alerts operators when a device that was previously detected in the system is no longer found.
This mechanism is especially useful when, for example, a non-redundant physical disk does not restart during a system reboot and therefore is no longer seen by the operating system and the monitoring software. When a device is no longer discovered, its Status parameter goes into alarm and its label directly shows that it is missing.
Monitoring Connectors
When a BPM Express for Hardware connector has been detected as applicable to the current platform, a corresponding instance is created under Infrastructure > Element > Hardware (<platform>) > Detected
Connectors and its status is monitored regularly to ensure that the underlying technology is still available.
Example
BPM Express for Hardware is running on a Dell PowerEdge server with Dell OpenManage Server
Administrator.
Upon startup, BPM Express for Hardware detects Dell OpenManage Server Administrator and starts using the corresponding connector to discover the server hardware configuration and monitor the discovered devices.
BPM Express for Hardware creates an icon representing the Dell OpenManage Server Administrator connector.
Every 5 minutes, its Status parameter is updated.
If, for some reason, the Dell agent stops working, an alarm is raised on the Status parameter and all the components discovered and monitored through this connector go off-line.
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M o nit o ring co nne ct o rs
This connector monitoring mechanism helps administrators detect hardware agent failures. It provides a higher monitoring accuracy by not confusing errors encountered by devices with errors caused due to failure of the monitoring tool. The parameters for the connector monitoring class are:
Test Report: This parameter describes the tests run to evaluate the availability of the technologies used by this connector to monitor the system.
Status: This parameter displays the overall status of the connector and it is this parameter that triggers the alerts if any of the parameters of the class breach their thresholds.
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Thresholds
By default, BPM Express for Hardware automatically sets alert thresholds on the parameters of monitored elements. Depending on the computer it is running on - BPM Express for Hardware sets different thresholds for the different parameters (temperature, voltage etc.).
How thresholds are set by BPM Express for Hardware
BPM Express for Hardware dynamically sets the thresholds on all of its parameters, depending on the platform it runs on. It receives the threshold values from the underlying instrumentation layer of the element. This is why a recapitulative table of alert thresholds cannot be provided - they differ from system to system.
The alerts, i.e. the warnings and alarms are configured to be automatically raised via the Status parameter of each class. For example, a voltage instance has two parameters: Status and Voltage.
When thresholds on the Voltage parameter are breached - by default the alert is displayed by the Status parameter icon, and not the Voltage parameter icon.
T he S t a t us p a ra m e t e r d is p la y s t he a le rt
W he n de fa ult thre sholds a re modifie d, the a le rts a re displa y e d by the icon of the pa ra me te r whose thre sholds ha v e
be e n modifie d. Se e Modify ing Pa ra me te r Thre sholds
Parameters configured to trigger alerts
It is only Status, the text parameter that shows the overall status of each monitored element and displays the alert conditions of warnings and alarms. For example, let's take the case of a network interface, which has the following instances under it:
Link Status: Indicates whether or not the card is plugged
Values: Plugged = OK; Unplugged (if previously plugged in) = Alarm
Error Percent: Displays the percentage of errors detected
Unit: %10-30 = Warning; 30-100 = Alarm
Status: Displays the overall status of the instance
Values: OK; Unplugged = Warning; Critical/Missing = Alarm
If the network interface is unplugged, this information will be displayed by Link Status parameter icon in the History icon with all the details. However, only the Status icon will go into Warning. Similarly, if the
Error Percent parameter thresholds breach alarm levels, it is the Status icon that will trigger and display
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the alarm and not the Error Percent icon.
Configuration of Alert Conditions
BPM Express for Hardware detects manufacturer-set thresholds for each element and assigns these pre-set thresholds to its symbolic conditions of exclamation marks.
BPM Express for Hardware translates the regex of one exclamation mark "!" into a warning, and two exclamation marks into an alarm. By default, the alerts are triggered on the Status parameter. You can see these threshold symbols for any monitored element in the Configure tab, under Thresholds.
Nevertheless, it is possible to modify these pre-set thresholds via the Configure tab in the Portal. You must however remember that you have to disable the thresholds for the Status parameter (which will otherwise continue to consider pre-set thresholds), and instead directly assign custom threshold values on individual parameters of the class.
Starting with version 2.7.17, BPM Express for Hardware manages the display of parameters dynamically. This was rendered possible by creating separated parameter definition files for each parameter of an application class. Therefore, for application class that has more than one parameter, a combination of different parameters was created. This may result in the display of several occurrence of the same application class. For example, the Application class: SEN_HW_PHYSICALDISK has 3 parameters:
Status
PredictedFailure
ErrorCount
Therefore, 7 parameter definition files were created in order to define each parameter and the possible combination of all the parameters. That is:
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Status
PredictedFailure
ErrorCount
Status, PredictedFailure
Status, ErrorCount
ErrorCount, PredictedFailure
Status, ErrorCount, PredictedFailure
Consequently, we strongly recommend that you wait for all the hardware components to be discovered before setting threshold values for a hardware instance to avoid having to enter thresholds for each occurrence of the application class.
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Modifying Parameter Thresholds
Whenever possible, BPM Express for Hardware automatically sets thresholds for parameters. These thresholds are retrieved from the element's instrumentation agents and in most cases they are apt for the system.
Generally, there is no need to modify these thresholds but in case BPM Express for Hardware cannot obtain them, or if you prefer a more fault-tolerant monitoring, you can modify the thresholds of each parameter through the Configure tab > Edit Thresholds.
1.
To modify the parameter thresholds of several hardware objects of an element, click on the
Hardware (<platform>) icon in the Configure tab > Thresholds, Properties and Credentials > Edit.
or
To modify the thresholds of a particular instance, click on the instance icon > Thresholds, Properties and Credentials > Edit.
T hre s ho ld s , Pro p e rt ie s a nd Cre d e nt ia ls
Click Edit to modify the thresholds
Any modification to the thresholds or any other properties of elements created using the
"Element Profile" mode is to be done using the Element Profile route or by clicking "Override Profile"
2.
Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning and
Alarm.
Thresholds
Dis a b ling t he d e fa ult a le rt t hre s ho ld s o n S t a t us
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Disable the alerts on the Status parameter by un-checking the boxes
3.
Enable the alert conditions on the parameter (Temperature in the image below) by checking the boxes, and manually enter the threshold values and then click on Save.
M o d ify ing t hre s ho ld v a lue s
Manually modify the thresholds on the parameter and activate the alerts
4.
The "Success, changes have been saved" message indicates that the modifications have been registered.
Alerts, if any, will be henceforth be displayed by the Temperature parameter icon, and not the
Status icon as is the case when default thresholds are maintained.
Alerts are displayed by the parameter whose thresholds are modified.
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Troubleshooting
This section lists the most frequently asked questions:
BPM Express for Hardware Shows No Monitored Components
Monitors Nothing other than Network Interfaces
Unable to See Any Disk Information
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Enabling the Debug Mode
By default, BPM Express for Hardware sends only the most critical information, warning and error messages to the Status parameter report. Most often, this information is accurate enough to ensure that BPM Express for Hardware is functioning properly. If you encounter an issue and wish to report it to customer support, you will be asked to enable the Debug Mode and provide the debug output to the support team.
1.
In the Configure tab > click the Element whose debug output you require.
2.
Scroll down to Application Classes > click Edit.
3.
Select Yes from the drop-down Debug Mode list > Save.
4.
Once the debug mode is enabled, delete the files sen_hw_database_hostname_*.dat stored at %
RSM_HOME%\RSMxx\server\rsm\tmp\deploy\ or restart the RSM service (restarting the RSM will affect other PMs too).
5.
Deletion of the files or an RSM restart will allow BPM Express for Hardware to perform fresh detection, discovery and collection processes.
6.
By default, BPM Express for Hardware sends its debug output to: %RSM_HOME%/RSMxx/SEN_HW/ sen_hw_debug_hostname.log
7.
Wait for 30 minutes and then disable the debug mode by selecting No.
8.
Send the debug file to the support team.
Pa y a tte ntion to the file size -the de bug output of BPM Ex pre ss for Ha rdwa re could be v e ry la rge if e na ble d for se v e ra l da y s.
BPM Express for Hardware Shows Nothing
Even if BPM Express for Hardware is unable to detect any available hardware information source, it should create an icon labeled "Hardware" under the main computer icon.
1. Checking the Application Collection Status
This parameter has Boolean values: True or False
True indicates that BPM Express for Hardware is functioning
False indicates that it is not
You first need to check whether the “Application Collection Status” has been set to “true” which means that at least one collect has been performed. As long as this parameter is not set to “true”, it means that BPM Express for Hardware has not finished (successfully or not) its collection for this server. You need to wait until “Application Collection Status” is set to “true” before investigating further.
This parameter is created by default by the Portal for every application class that is added. Hence when you add BPM Express for Hardware on an element, this parameter should appear.
2. Checking the Machine Status
The second step is to check the “Machine Status” parameter which reports whether BPM Express for
Hardware on the RSM was able to communicate with the targeted server with the credentials provided
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by the user. If so, the “Machine Status” parameter is set to “<hostname> is alive. Detected as a <OS> system”. Otherwise, this parameter will report that BPM Express for Hardware cannot communicate with this host. This can be due to several reasons:
A firewall prevents communication between the RSM and the managed server
The WMI layer has not been installed or is disabled (Windows only)
Neither SSH nor Telnet connections are allowed on the managed server (UNIX and Linux only)
The supplied credentials are incorrect
The SNMP community string is wrong
If the “Machine Status” is OK, you need to check which connectors are detected as valid for the targeted server, and compare them to the expected list of connectors (as described in the Installation Guide).
3. Checking Connector Detection
If one or several connectors are not detected as valid for the targeted server, you should enable the debug mode of BPM Express for Hardware, and send Sentry Software the debug output. The following reasons could cause BPM Express for Hardware to exclude connectors.
Several reasons may prevent a connector from being used:
The SNMP community string is wrong (only for SNMP-based connectors)
The administrative/root credentials are missing or incorrect (only for connectors which need such root/administrative privileges)
The corresponding hardware agent is not installed or running
Some instrumentation drivers required by the hardware agent are missing
Monitors Nothing Other than Network Interfaces
This is typically an SNMP issue. Many manufacturer-provided hardware agents use the SNMP technology
(DELL OpenManage, HP Insight Management, Fujitsu-Siemens ServerView and for example). Since BPM
Express for Hardware gathers hardware information from these agents, you need to enable and properly configure the SNMP layer on the managed servers if an SNMP-based agent is running on them.
However sometimes, like in the case of HP® (Compaq®) ProLiant® servers, the network interface is detected and displayed whilst no other hardware component is detected by BPM Express for Hardware – simply because it cannot communicate with the managed element. So enabling and authorizing the managed server to communicate through the SNMP protocol is essential.
Configuring SNMP on Windows servers 2003, 2008
Starting with Windows Server 2003, the SNMP service is not configured to allow the "public" community by default. As a consequence, even if the SNMP service is properly installed and the hardware agent properly running, BPM Express for Hardware is not able to gather any hardware information from the
SNMP agent. Therefore, on Windows Server computers that run an SNMP-based hardware agent (DELL
OpenManage, HP Insight Management or Fujitsu-Siemens ServerView), you first need to install the
SNMP service (not installed by default) and then configure it to allow a community to access the SNMP agent.
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1.
In the Services administrative tool, right-click SNMP service > Properties. Click Security:
T ro ub le s ho o t ing : S NM P S e rv ice - Pro p e rt ie s
2.
Click on the first Add button and enter a community name that will allow access to the SNMP agent
(READ ONLY):
T ro ub le s ho o t ing : S NM P S e rv ice Co nfig ura t io n
3.
Click OK. The new settings are taken into account immediately.
4.
Next, you enter the community string for this server on the Portal: Log on as a user > Configure tab
> Elements
5.
Expand your infrastructure tree and select the element for which you need to enter the SNMP community string > Edit.
6.
Scroll down to Application Classes section > Hardware (<platform>) > Edit > Properties and
Credentials.
7.
Enter the SNMP community string in order to enable BPM Express for Hardware to monitor all hardware components of the element and not just network interfaces.
O n officia lly un-supporte d se rv e rs running W indows or Linux , BPM Ex pre ss for Ha rdwa re will still be a ble to monitor ne twork ca rds a nd inte rna l non-R A ID disks.
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Reinitializing Certain Parameters
Due to the inner mechanism of servers, and that of BPM Express for Hardware, certain parameters have a tendency to trigger alerts far too frequently.
Generally, these alerts do not indicate a grave problem, and are more of a nuisance to administrators who have to deal with them all the time. Error Count and Corrected Error Count are two such parameters. Reinitializing these parameters automatically reduces the triggering of such “ignorable” alerts.
For this reason, BPM Express for Hardware has configured Error Count and Corrected Error Count to be re-initialized every 24hrs by default. This time-frame is customizable. Basically, here’s what happens:
When BPM Express for Hardware detects the parameter Error Count for the first time, it notes the number of errors encountered, and keeps that “1st discovered” number as a base–count.
After which, each time it discovers an Error Count greater than this recorded base-count (which becomes its “threshold”, it triggers an alert through the Status parameter of that class. This, as you can tell, happens far too often. It is the same with Corrected Error Count.
Now, configured by default to “re-initialize” every 24hrs, it is programmed to take the last recorded
Error Count/Corrected Error Count as the new “base-count or threshold” for the fresh round after reset. This is the inner mechanism, the display shows that on reset the count is zero, and if it increases to one, an alarm is triggered.
Example
Let’s say the very first discovered Error Count for SEN_HW_LOGICALDISK is 40.
Now onwards, every time, BPM Express for Hardware “discovers” the Logical disk, and it meets an Error Count of any value greater than 40, the Status parameter of that instance will trigger an alert.
Remember it is programmed for reintialization every 24hrs. So, suppose during the last
“collect” just before the reset takes place, the Error Count is ‘48’, BPM Express for Hardware will record ‘48’ as the “base-count” for the next round after re-initialization.
Hence after 24hrs (or the time you set: 6hrs, or 1hour etc), the base-count/threshold for Error
Count will be 48, and so on and so forth.
Classes that contain “reinitializable” parameters:
Error Count applies to:
SEN_HW_LOGICALDISK
SEN_HW_MEMORY
SEN_HW_PHYSICALDISK
Corrected Error Count applies to:
SEN_HW_CPU
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Unable to See Disk Controller
On some computers, the vendor-specific hardware monitoring agent is only responsible for the monitoring of the baseboard: temperatures, fans, voltages and power supplies. In this case, the disk monitoring is handled by the disk controller manufacturer. Therefore, you need to install additional software for your disk monitoring. Please contact your server vendor to know which software must be used with your disk controller.
Unable to connect to WMI
At times BPM Express for Hardware is unable to connect to WBEM. There could be two reasons for this:
1.
A firewall blocks the WBEM protocol
2.
The user does not have sufficient connection rights
Firewall is blocking the WMI protocol
In such a case, you are required to set the port for RPC/DCOM connections. WMI uses RPC/DCOM, so enabling the DCPM across the firewall should allow it to work. When WMI connects to a remote machine it uses port 135 for the initial negotiation, and then a random port is allocated for further connection.
Stated below are two links that will help in setting a range of ports for the RPC/DCOM connection. Once you have set a range for RPC/DCOM communication, you can then configure the firewall to allow traffic through this range of ports.
http
://support.microsoft.com/default.aspx?scid=kb;en-us;154596 http://msdn.microsoft.com/en-us/library/aa389286(VS.85).aspx
Insufficient connection rights
This means that the user credentials provided are insufficient to access WMI. This error occurs when the connected user is not recognized or is restricted in some fashion by the remote server (for example, the user might be locked out). The reasons may be the following:
Accounts are in different domains
Recent changes made to WMI security:
Blank passwords, formerly permitted, are not allowed in Windows XP and Windows Server 2003
The DCOM configuration access setting might have been changed
If the target computer is running Windows XP, the Force guest value under the registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa might be set to force the Guest account off (value is zero)
Request your network administrator to accord sufficient rights to the user credentials.
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Reference Guide
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This chapter provides the following detailed chapters:
Classes and Parameters: Parameters, info boxes and menu commands for each application class
Connectors and Platforms: supported platforms, instrumentation agents or system tools they require as well as the connectors that are used to monitor them. Details are given for each connector and show all the components discovered and monitored through them.
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Application Classes
This section familiarizes you with all the Application classes used by BPM Express for Hardware on the
Portal. It gives a detailed view of each application class describing its function and parameters.
Application Classes
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SEN_HW_BATTERY
SEN_HW_BATTERY can be a children of SEN_HW_ENCLOSURE and SEN_HW_DISKCONTROLLER.
Parameters
Name
Status
Type
Text
Charge Numeric
Description
Displays the battery status.
Values: OK; Warning; Alarm
Displays the percentage of the battery charge.
Locator Text Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm
= 50% Warning
= 30 % Alarm n/a
SEN_HW_BATTERY
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SEN_HW_BATTERY
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SEN_HW_BLADE
Each instance of the SEN_HW_BLADE class represents a blade server inside a blade enclosure. The
Status parameter represents the global status of the blade
Parameters
Name
Status
Type
Text
Locator Text
Description
Displays the overall blade status.
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! The blade is missing”
Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t giv e s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A n a le rt condition de scribe s in sy mbolic te rms wha t occurs in the pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that a blade has exceeded manufacturer-specified thresholds, the Status parameter will report “Warning! or Alarm!! The blade is missing”, or as the case may be.
On clicking the history graph, you can see the exact problem details, the consequences and the recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_CAPACITYREPORT
Parameters
Name Type
Physical
CPU Count
Connected
Ethernet/
Fiber Ports
Memory
Size
Total
Physical
Disk Size
Numeric
Numeric
Numeric
Numeric
Total
Logical Disk
Size
Numeric
Numeric Total
Unallocate d Space
Power
Consumpti on
Numeric
Energy
Usage
Degrees
Below
Warning
Numeric
Numeric
Description
Host total number of physical processors (CPU)
Total number of connected Ethernet/Fiber Ports
Host total memory (RAM)
Unit : GB
Host total physical disk size
Unit: GB
Host total logical disk size
Unit : GB
Host Total available disk space that is not allocated to any volume
Unit: GB
Power consumed by the host
Unit: Watts
Energy usage of the system
Unit: kWh
Degrees left before reaching the defined threshold
Alert
Conditions
n/a n/a n/a n/a n/a n/a n/a n/a n/a
SEN_HW_CAPACITYREPORT
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SEN_HW_CONNECTOR
Each instance of the SEN_HW_CONNECTOR class represents a connector currently used by BPM Express for Hardware in order to discover and monitor the hardware components of the server.
Connectors are continuously monitored to ensure that the underlying technology used by BPM
Express for Hardware to discover and monitor the hardware functions properly.
If something goes wrong with the hardware instrumentation layer (but not with the hardware itself), an alert is raised by the Status parameter of the corresponding SEN_HW_CONNECTOR instance.
In this case, hardware components that were discovered and monitored through this connector will no longer be monitored. Check the Test Report parameter to have more details about the connector failure.
Parameters
Name
Test Report
Status
Locator
Type Description
Text
Text
Text
Describes the tests performed to evaluate the status of the connector
Displays the overall connector status
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! The connector is not working anymore”
Helps to physically locate a component.
Alert Conditions
n/a
“!” = Warning
“!!” = Alarm
N/A
"Sta tus" is a te x t pa ra me te r tha t giv e s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A n a le rt condition de scribe s in sy mbolic te rms wha t occurs in the Sta tus pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that a connector has exceeded a manufacturer-specified threshold, the Status parameter will report "Alarm!!. This connector is not working anymore". On clicking the history graph, you can see the exact details of the problem, its consequences and the recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
SEN_HW_CONNECTOR
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SEN_HW_CPU
Each instance of the SEN_HW_CPU class represents a physical processor of the server. On high-range servers, the Status parameter will raise an alert "on the fly" as soon as a processor fails. On most servers however, a failed processor causes a server crash. Upon reboot, the processor is likely to be automatically disabled by the BIOS which will then raise an alert in BPM Express for Hardware because the processor is "missing".
The Corrected Error Count and Predicted Failure parameters (available only for a few high-end processors) help administrators intervene before such a crash occurs.
The "Sta tus" pa ra me te r will re port a n A la rm if the "C orre cte d Error C ount" pa ra me te r is gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the
"Sta tus" pa ra me te r will be a utoma tica lly cle a re d a fte r 24 hours. This me cha nism ha s be e n imple me nte d to le t BPM
Ex pre ss for Ha rdwa re /Porta l re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Parameters
Name
PredictedFailure
CorrectedErrorCou nt
CurrentSpeed
Status
Locator
Type Description Alert Conditions
Text Triggers an alert through the Status parameter if a CPU failure is expected
Values : OK; Predicted Failure n/a n/a Integer Displays the number of detected and corrected errors
Unit: Errors
Numeri c
Displays the current clock speed of the processor in megahertz n/a
Text
Text
Displays the overall CPU status.
Values: OK; Warning; Alarm
Example: “OK” or “Warning! Failure of the CPU is predicted”
Helps to physically locate a component.
“!” = Warning
“!!” = Alarm
N/A
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds have been breached for a
CPU, the Status parameter will report “Warning! Problem: This processor is degraded or about to fail." Or “Alarm!! This processor is not detected anymore", or as may be the case. On clicking the history graph, you can see the exact details of the problem, its consequences and the recommended actions.
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SEN_HW_CPUCORE
SEN_HW_CPUCORE can be a children of SEN_HW_CPU only.
Parameters
Name
Status
Type
Text
UsedTim e
Percent
Numeric
Locator Text
Description
Displays the CPU Core status.
Values: OK; Warning; Alarm
Displays the percentage of the CPU core usage.
The "Used Time Percent" parameter is calculated as:
(UsedTime - LastUsedTime) / (currentTime - lastTime)
*100
Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm
= 50% Warning
= 100 % Alarm n/a
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SEN_HW_DISKCONTROLLER
The purpose of the Disk Controller instance is to display the status of the disk controller battery and the status of the disk controller. In addition, some information regarding the disk controllers, like its brand, model or driver version, may be displayed.
The Battery Status parameter triggers an alert to predict that the disk controller battery will be unable to support the controller in the event of a power failure.
The Controller Status parameter displays the status of the disk controller.
Parameters
Name Type
Battery Status Text
Controller
Status
Locator
Text
Text
Description
Triggers an alert to predict that the disk controller battery will be unable to support the controller in the event of a power failure.
Values: OK; Warning; Alarm
Displays the status of the disk controller
Values: OK; Warning; Alarm
Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm
“!” = Warning
“!!” = Alarm
N/A
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SEN_HW_ENCLOSURE
Basically, each SEN_HW_ENCLOSURE instance represents a box with some hardware components inside. This class is used to represents the computer's main chassis, but also external disk array enclosures or blade enclosures.
The Intrusion Status parameter, when available, raises an alert when the chassis is opened.
The Status parameter, if collected, represents the overall status.
Parameters
Name Type
IntrusionStatus Text
Status
Locator
Text
Text
Description
Triggers an alert if the enclosure is opened
Values : OK ; Intrusion Detected
Example: "Alarm!! Problem: The enclosure is open or has been removed"
Displays the overall status of the enclosure
Values: OK; Warning; Alarm
Helps to physically locate a component.
Alert Conditions
“!!” = Alarm
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor.
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SEN_HW_FAN
This class creates monitoring objects for each cooling sensor it discovers. Depending on the system and the data available, one or more parameters will be associated to the fan monitoring. Critical devices like processors, power supplies etc, have fans to avoid over-heating. Monitoring fans is important because they ensure a proper temperature for the system to work efficiently.
Depending on the available information, the Speed and/or Status parameters will be displayed for each detected fan device:
The Speed parameter represents the speed of the corresponding fan (in rotations/minute). An alert is raised through Status if the fan speed is too low for proper functioning.
The Speed Percent parameter represents the speed of the corresponding fan in percentage of its maximal speed.
The Status parameter represents the overall status of the fan. An alert is triggered if the fan stops spinning or does not spin fast enough.
Parameters
Name
Speed
SpeedPerce nt
Status
Locator
Type Description
Integer Displays the speed of the fan
Unit: Rotation Per Minute (RPM)
Text Displays the speed of the fan as a percentage of its maximal speed
Unit = Percent of maximal speed
Text
Text
Displays the overall fan status
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! This fan is not detected anymore”
Helps to physically locate a component.
Alert Conditions
n/a n/a
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that a fan has breached manufacturer-specified thresholds, the
Status parameter will report “Warning! This fan is degraded/is about to fail” or “Alarm!! This fan is not detected anymore", as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_LED
SEN_HW_LED instances can be children of SEN_HW_ENCLOSURE only.
Parameters
Name
Status
Type
Text
Color Text
Locator Text
Description
Led Status. Depending on the LED, On, Off or Blinking may mean OK, WARNING or ALARM. So, if "On" means
OK, Status will be "On". But if "On" means "Degraded",
Status will be "On!". And if "On" means "Critical", Status will be "On!!". Same for "Off" and "Blinking".
Values: OK; Warning; Alarm
Color of the LED.
Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm n/a n/a
SEN_HW_LED
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SEN_HW_LOGICALDISK
This class creates instances for each logical disk discovered. Logical disks are often a group of physical disks, configured as an array (RAID 0, 1, 5, etc.) and exposed to the operating system as a single physical volume.
The status of a logical disk typically corresponds to the status of a RAID array (on-line, degraded, rebuilding, etc.). For each logical disk discovered, the Status parameter is displayed.
The Error Count parameter represents number of errors encountered by the logical disk since the last counter reset. The error count is automatically reset every 24th hour (by default; this setting is configurable).
The Status parameter represents the overall status of the logical disk. An alert is triggered when the logical disk is not fully operational (degraded, rebuilding, etc.) or not available at all. It triggers an alert if the logical disk missing or if any of the other parameters have breached their thresholds.
It is only Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is a problem, it shows “Warning!” or “Alarm!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=Warning;
“!!”=Alarm. Example: “OK” or “Alarm!!” This logical disk is no longer detected."
F or non-R A ID disk controlle rs (a s most of IDE controlle rs, for e x a mple ), no logica l disk will be displa y e d.
The "Sta tus" pa ra me te r will re port a n A la rm if the "Error C ount" pa ra me te r is gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the "Sta tus" pa ra me te r will be a utoma tica lly cle a re d a fte r 24 hours. This me cha nism ha s be e n imple me nte d to le t the sy ste m re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Parameters
Name Type Description
ErrorCount Integer Displays the number of errors encountered by the logical disk since the last counter reset (every 24hrs by default)
Unit: Errors
Status Text
Locator Text
Displays the overall status of the logical disk
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! This logical disk is no longer detected”
Helps to physically locate a component.
Alert Conditions
n/a
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
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Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the logical disk have been breached, the Status parameter will report “Warning! This logical disk is degraded/is about to fail” or “Alarm!! This logical disk is not detected anymore", or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_MAIN
The SEN_HW_MAIN class is responsible for the initialization of all the subclasses (i.e SEN_HW_Fan,
SEN_HW_LOGICALDISK, SEN_HW_CPU etc). This class has just one parameter called Machine Status.
Machine Status is a text parameter that reports whether the BPM Express for Hardware on the RSM is able to communicate with the targeted remote element. It detects whether or not the remote element is accessible for monitoring i.e. whether or not the remote element is up & running and can be monitored.
Values for this parameter are: “OK” and “WARNING”.
Example for OK
“<hostname> is alive. Detected as <OS>. Protocols used: (SNMP/WBEM/ Telnet/SSH)
If this parameter reports that the application cannot communicate with this host, it could be due to any of the following reasons:
A firewall prevents communication between the RSM and the managed server
The WMI layer has not been installed or is disabled (Windows only)
Neither SSH nor telnet connections are allowed on the managed server (UNIX and Linux only)
The supplied credentials are incorrect
The SNMP community string is wrong
None of the connectors match the platform of the remote element
Some examples of possible “Warning!” alerts:
The remote element is down.
Example
“<hostname> is down. Problem: Either the remote element is not currently running or the firewall is preventing access to the element.”
The remote element is up and running, but none of the connectors match the platform of the remote element.
Example
“<hostname> is alive. Problem: None of the connectors match this platform.”
The remote element is up and running, but the host platform cannot be detected.
Example
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“<hostname> is alive. Problem: Host platform cannot be detected.”
On clicking on the History icon, you can see the details about the problem, its consequences and the recommended actions.
The wa rning "Ma chine Sta tus" trigge rs in ca se of a proble m, is not re la te d to a ny ha rdwa re issue ; a ll it indica te s is tha t the BPM Ex pre ss for Ha rdwa re ca nnot pe rform the de te ction, discov e ry or colle ction proce sse s on this re mote e le me nt.
If one or se v e ra l conne ctors a re not de te cte d a s v a lid for the ta rge te d se rv e r, y ou ne e d to e na ble the de bug mode of BPM Ex pre ss for Ha rdwa re a nd che ck the de bug output for the re a son tha t le d it to e x clude those conne ctors.
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SEN_HW_MEMORY
Each instance of the SEN_HW_MEMORY module represents a memory module in the server.
The Status parameter will raise an "on the fly" alert on servers that can dynamically handle failed memory modules or, most often, for modules that have been disabled by the BIOS upon reboot (the module is then flagged as "missing").
The Error Count parameter represents the number of errors that have been fixed by ECC-enabled memory modules.
In some case, the Predicted Failure parameter is used to alert administrators that the memory module is about to fail.
The use of the Error Count, or Predicted Failure parameter depends on the technology being used to report the health of memory modules.
The "Sta tus" pa ra me te r re ports a n A la rm if the "Error C ount" pa ra me te r is gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the Sta tus pa ra me te r will a utoma tica lly be cle a re d a fte r 24 hours. This me cha nism e na ble s BPM Ex pre ss for Ha rdwa re /Porta l to re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Parameters
Name
PredictedFailure
ErrorCount
Status
Locator
Type
Text
Description
Raises an alert through the Status parameter if a memory failure is expected
Integer Displays the number of errors encountered since last counter reset (every 24hrs by default)
Unit: Errors
Text Displays the overall memory status.
Values: OK; Warning; Alarm
Example: “OK” or “Warning! This memory module encountered an abnormal number of internal errors”
Text Helps to physically locate a component.
Alert Conditions
n/a n/a
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the memory module have been breached, the Status parameter will report “Warning! This memory module encountered an abnormal number of internal errors” or “Alarm!! An imminent failure is predicted on this memory module”, or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
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SEN_HW_NETWORK
Each SEN_HW_NETWORK instance represents a network adapter in the server.
The Link Status reports whether or not the adapter is properly linked to the network from a pure hardware cable perspective (it will not report a bad IP configuration for example). By default, the
Link Status parameter raises an alert (through Status) only for previously connected network adapters that are no longer linked to the network.
The Error Percent parameter represents the percentage of sent and received network packets that were in error. A high percentage of errors often means that the network link is improperly configured or that the network card is functioning erratically and thus needs to be replaced.
The Status parameter displays the overall status of the instance. It raises an alert if any of the other parameters breach their thresholds. Alerts are triggered only through the Status parameter.
Parameters
Name Type Description Alert Conditions
LinkStatus
ErrorPercent
Status
Text Triggers a warning if the network interface is not connected (i.
e. cable unplugged)
Integer Displays the percentage of transmitted and received packets in error between collects.
Text Displays the overall status of the network interface
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! This network adapter is not detected anymore” n/a
= 10 = Warning
= 30 = Alarm
“!” = Warning
“!!” = Alarm n/a n/a
ConnectionType Text
BandwidthUtiliza tion
Type of the network connection (ethernet/FC)
Numeric Percentage used of the available bandwidth.
DuplexMode Numeric Whether the port is configured to operate in half-duplex or full-duplex mode.
LinkSpeed Numeric Negotiated or configured link speed
PhysicalAddress Text The physical address of the network component
ReceivedBytes Numeric Number of received bytes (in GB)
ReceivedBytesR ate
Numeric Received network traffic in bytes per second.
n/a n/a n/a n/a n/a n/a TransmittedByte s
Numeric Number of transmitted bytes (in GB)
TransmittedByte
Rate
Numeric Emitted network traffic in megabytes per second.
Locator Text Helps to physically locate a component.
Numeric Port number to which the network card is connected.
ConnectedTo
PhysicalAddr ess n/a n/a n/a
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"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the network interface have been breached, the Status parameter will report “Warning! This network adapter has degraded”,or, “Alarm!! This network adapter is not detected anymore” or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_OTHERDEVICE
This class is typically used to monitor devices that do not relate to the other classes and can rarely be monitored on servers. The device definition is given by the connector file and the device is monitored just as any other in any other class.
This represents hardware components that do not fall into other predefined categories i.e. other than processors, memory modules, temperature sensors, fans, voltage sensors, power supplies, network cards, disk controllers, physical disks and logical disks.
Parameters
Name
Status
Locator
Type Description
Text
Text
Displays the overall status of the "other device"
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! This device is no longer detected”
Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the “other device” have been breached, the Status parameter will report “Alarm! This device has degraded.” or “Alarm!!
This device is no longer detected”, or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_PHYSICALDISK
Each instance of this class represents a hard drive detected on the platform by BPM Express for
Hardware. Its purpose is to monitor the status of each hard drive and possibly detect an incoming failure.
Physical disks must be monitored to avoid loss of data, un-availabilities and performance degradation.
When available, S.M.A.R.T technology will be used to predict a disk failure before it occurs. Depending on the available information, the Predicted Failure and/or Status parameters will be displayed for each discovered physical disk:
The Predicted Failure parameter uses S.M.A.R.T technology to predict physical disk failures. An alert will be triggered if it is predicted that the physical disk will soon break down. The Status parameter represents the current status of the physical disk. An alert is triggered if the physical disk is not available for proper operation.
The Error Count parameter is incremented each time an error occurs on this physical disk. An alert is raised by the Status parameter from the first detected error. The Status parameter represents the overall status of the physical disk and triggers an alert is triggered if the physical disk is not available for proper operation or if any of the other parameters breach their thresholds.
The Status parameter represents the overall status of the physical disk. It triggers an alert if the physical disk missing or if any of the other parameters have breached their thresholds. It is only
Status that will trigger and display the alerts. When all is fine, Status shows “OK”, and when there is a problem, it shows “Warning!” or “Alarm!!” with a detailed description of the issue, its consequences and recommended actions. The alert conditions for Status are: “!”=Warning;
“!!”=Alarm
The "Sta tus" pa ra me te r re ports a n A la rm if the "Error C ount" pa ra me te r is gre a te r tha n ze ro (tha t is: the disk e ncounte re d some e rrors). Since the counte r is re se t e v e ry 24th hour, the corre sponding a le rt on the "Sta tus" pa ra me te r will a utoma tica lly be cle a re d a fte r 24 hours. This me cha nism e na ble s BPM Ex pre ss for Ha rdwa re /Porta l to re port pure e v e nt-driv e n a le rts with no ne e d for ma nua l a cknowle dge me nt from the ope ra tors.
Parameters
Name Type Description
PredictedFailure Text
ErrorCount Integer
Triggers information if a failure is expected
Displays the number of errors encountered by the physical disk.
Unit: errors
Status Text
Locator Text
Displays the overall status of the physical disk
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! This disk is not detected anymore”
Helps to physically locate a component.
Alert Conditions
n/a n/a
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
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Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for the physical disk have been breached, the Status parameter will report “Warning! This physical disk is degraded/is about to fail” or “Alarm! This disk is not detected anymore", or as the case may be. The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_POWERSUPPLY
Each instance of this class represents a power supply in the system. It is used to monitor their status and to indicate when a power supply is malfunctioning and needs attention.
Power supply is critical and should never fail, which is why servers often have redundant power supplies. Monitoring power supplies allows the operators to be alerted when a power supply fails, or in some cases when a power supply is overloaded. Depending on the information available, the Used
Capacity and/or Status parameters will be displayed for each power supply or power unit device:
The Used Capacity parameter represents the power supply’s power currently in use in percentage.
An alert is triggered if the computer uses too much power than it can be supplied.
The Status parameter represents the current status of the power supply. An alert is triggered if an error occurs with the power supply.
Parameters
Name
UsedCapacity
Status
Locator
Type Description
Integer Displays the percentage of the power supply currently in use
Unit: Percentage (%)
Text Displays the overall status of the power supply
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! The power consumed by the system is out of the supported range"
Text Helps to physically locate a component.
Alert Conditions
n/a
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for power supply have been breached, the Status parameter will report “Warning! Problem: This power supply is in degraded state, or about to fail” or “Alarm!! The power consumed by the system is out of the supported range", or as may be the case. The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_ROBOTICS
SEN_HW_ROBOTICS can be a child of SEN_HW_ENCLOSURE only.
Parameters
Name
Status
Type Description
Text Device status.
Values: OK; Warning; Alarm
Numeric Number of moves performed by the robot.
MoveCount
(Cumulative)
Locator Text Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm n/a n/a
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SEN_HW_TAPEDRIVE
SEN_HW_TAPEDRIVE can be a child of SEN_HW_ENCLOSURE and SEN_HW_DISKCONTROLLER.
Parameters
Name Type Description
Status Text Device status.
Values: OK; Warning; Alarm
No / Yes NeedsCleaning Text
MountCount Numeric Number of mounts
UnmountCount Numeric Number of unmounts
Locator Text Helps to physically locate a component.
Alert Conditions
“!” = Warning
“!!” = Alarm n/a n/a n/a n/a
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SEN_HW_TEMPERATURE
BPM Express for Hardware detects the temperature probes on the motherboard or devices and creates an instance of this class for each of them. Their location in the platform is described in the instance’s label if it is available.
When a temperature reading can be performed, temperature thresholds are automatically set and an alert will be triggered if the temperature rises to a dangerous level. Even in the case that no reading can made, the Status parameter will display the condition of the temperature in the system.
Parameters
Name
Temperature
Status
Locator
Type
Integer
Text
Text
Description
Displays the temperature reading
Unit: Celsius degrees (C°)
Displays the overall temperature status
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! The temperature is critically high”
Helps to physically locate a component.
n/a
Alert Conditions
n/a
“!” = Warning
“!!” = Alarm
"Sta tus" is a te x t pa ra me te r which de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A n a le rt condition de scribe s in sy mbolic te rms wha t occurs whe n thre sholds a re bre a che d.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds have been breached for temperature, the Status parameter will report “Warning! The temperature is too high (67°C)” or,
“Alarm!! The temperature is critically high” or, as may be the case. There is a complete hardware health report for this temperature sensor. The actual temperature value (when available) is reported by the Temperature parameter but alert thresholds are not directly set on this parameter. The history graph will display details about the problem, its consequences and the recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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SEN_HW_VOLTAGE
The purpose of this class is to monitor power supply voltages. For each voltage sensor (+5V, +12V, -5V, etc.), an instance is created in a container with a label describing its type.
If the computer’s configuration allows a reading of the voltages, the values will be available in the
Voltage parameter and an alert will be triggered if they do not meet the automatically set thresholds.
Otherwise, the Status parameter will inform you if a problem occurs with one of the voltages.
Parameters
Name Type
Voltage Integer
Status Text
Locator Text
Description
Displays the voltage reading
Unit : mV
Displays the overall status of the voltage
Values: OK; Warning; Alarm
Example: “OK” or “Alarm!! This voltage sensor is no longer detected"
Helps to physically locate a component.
Alert Conditions
n/a
“!” = Warning
“!!” = Alarm n/a
"Sta tus" is a te x t pa ra me te r tha t de scribe s the ov e ra ll sta tus of the corre sponding de v ice or se nsor. A le rt conditions de scribe in sy mbolic te rms wha t occurs in the "Sta tus" pa ra me te r whe n thre sholds a re bre a che d: one e x cla ma tion ma rk trigge rs a wa rning; two e x cla ma tion ma rks ra ise a n a la rm.
Example
If BPM Express for Hardware detects that manufacturer-specified thresholds for voltage have been breached, the Status parameter will report “Warning! Although still not critical, the voltage level is out of the normal range." or “Alarm!! This voltage sensor is no longer detected", or as may be the case.
The history graph shows the exact details of the problem, its consequences and recommended actions.
De pe nding on y our sy ste m, a ll pa ra me te rs ma y not be use d.
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Special Note on Application
Collection Status
This parameter is created by default by the Portal for every application class that is added. Hence when you add BPM Express for Hardware on an element, you will see this parameter. The parameter has
Boolean values: True or False
True indicates that BPM Express for Hardware is functioning
False indicates that it is not
Special Note on Application Collection Status
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Thresholds
BPM Express for Hardware dynamically sets the thresholds on all of its parameters depending on the platform it is running on. This is why a recapitulative table of the alert thresholds of BPM Express for
Hardware cannot be provided. It takes the manufacturer-set thresholds for each component and sets alert rules accordingly.
As you have seen in the previous section, it is Status, the text parameter that displays alert conditions.
BPM Express for Hardware assigns the pre-set thresholds to its symbolic conditions of exclamation marks.
For instance, when a manufacturer-set threshold reaches warning levels, BPM Express for Hardware translates it to “Warning!” with one exclamation mark, which triggers a Warning alert in the Portal; and for an alarm-level breach, the Status parameter is set to “Alarm!!” with two exclamation marks, which triggers an Alarm alert in the Portal. When a problem occurs, it is the Status parameter that reports
“WARNING!” or “ALARM!!” followed by a full description of the encountered problem, the possible consequences and the recommended action. Nevertheless, it is possible to modify these pre-set thresholds via the Configure tab.
If y ou wish to modify pre -se t thre sholds of indiv idua l pa ra me te rs, y ou must de a ctiv a te the thre sholds for the Sta tus pa ra me te r (which will othe rwise continue to conside r pre -se t thre sholds a nd trigge r a le rts a ccordingly ), a nd inste a d, dire ctly a ssign thre shold v a lue s a ga inst indiv idua l pa ra me te rs of the cla ss. Se e the Use r Guide for de ta ils.
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Additional Configuration Properties
This section provides detailed information on how to override the default property values used within
BPM Express for Hardware. These values have to be defined in the rsmcfg.properties (%RSM_HOME%
\ RSMxx\server\rsm\conf\properties\rsm\ rsmcfg.properties) file.
The following properties may be set to override the default values for a specific element or for all elements at once.
SSH Timeout
This property allows you to override the default timeout value or the default connector specified timeout value for executing a single command using SSH. The default value is 45 seconds.
Property: net.sentrysoftware.bpm.hardware.sshTimeout.default=45000
Example
To set the value for all hosts: net.sentrysoftware.bpm.hardware.sshTimeout.default=45000
To set the value for a specific host: net.sentrysoftware.bpm.hardware.sshTimeout.default.
<hostname>=45000
To override the connector specified timeout value:
Property: net.sentrysoftware.bpm.hardware.sshTimeout.hdf=60000
Example
To set the value for all hosts: net.sentrysoftware.bpm.hardware.sshTimeout.hdf=60000
To set the value for a specific host: net.sentrysoftware.bpm.hardware.sshTimeout.hdf.
<hostname>=60000
The < hostna me > ta g must be re pla ce d with EXA C TLY the hostna me or IP a ddre ss e nte re d whe n a dding the e le me nt
Telnet timeout
This property allows you to override the default timeout value or the default connector specified timeout value for executing a single command using Telnet. The default value is 45 seconds.
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Property: net.sentrysoftware.bpm.hardware.telnetTimeout.default=45000*
To override the connector specified timeout value:
Property: net.sentrysoftware.bpm.hardware.telnetTimeout.hdf=60000
WMI timeout
This property allows you to override the default timeout value for executing a single WMI query. The default value is 45 seconds.
Property: net.sentrysoftware.bpm.hardware.wmiTimeout.default=45000
WBEM timeout
This property allows you to override the default timeout value for executing a single WBEM query. The default value is 45 seconds.
Property: net.sentrysoftware.bpm.hardware.wbemTimeout.default=45000
WMI namespace
This property allows you to specify the namespace that is to be used for executing the WMI query.
Property: net.sentrysoftware.bpm.hardware.wmiNamespace=root\cimv2
WBEM namespace
This property allows you to specify the namespace that is to be used for executing the WBEM query.
Property: net.sentrysoftware.bpm.hardware.wbemNamespace=root
Force Telnet
If an element responds to both Telnet and SSH, by default BPM Express for Hardware uses SSH. This property can be set to “true” in order to force Telnet over SSH.
Property: net.sentrysoftware.bpm.hardware.forceTelnet=true
Force SSH
This property is used to specify BPM Express for Hardware to use SSH.
Property: net.sentrysoftware.bpm.hardware.forceSSH=true
Force WMI Script
By default BPM Express for Hardware uses the WMI class of BMC portal sdk to perform wmi requests.
Setting this property value to “true” will force BPM Express for Hardware to use WMI Script to perform
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wmi requests.
Property: net.sentrysoftware.bpm.hardware.forceWMIScript=true
Force nAwk
By default BPM Express for Hardware uses the java native awk method to parse the result. Setting this property value to “true” will force BPM Express for Hardware to use nAwk to parse the result.
Property: net.sentrysoftware.bpm.hardware.forcenawk=true
Reflect Fan Speed value
By default in the class SEN_HW_FAN, BPM Express for Hardware sets the parameter “Status” in alert if the parameter “Speed” exceeds the threshold value. Setting this property value to “false” will force BPM
Express for Hardware not to reflect the threshold values on parameter “Status”.
Property: net.sentrysoftware.bpm.hardware.fan.speed=false
Reflect PowerSupply UsedCapacity value
By default in the class SEN_HW_POWERSUPPLY, BPM Express for Hardware sets the parameter
“Status” in alert if the parameter “UsedCapacity” exceeds the threshold value. Setting this property value to “false” will force BPM Express for Hardware not to reflect the threshold values on parameter
“Status”.
Property: net.sentrysoftware.bpm.hardware.powersupply.usedcapacity=false
Reflect Voltage value
By default in the class SEN_HW_VOLTAGE, BPM Express for Hardware sets the parameter “Status” in alert if the parameter “Voltage” exceeds the threshold value. Setting this property value to “false” will force BPM Express for Hardware not to reflect the threshold values on parameter “Status”.
Property: net.sentrysoftware.bpm.hardware.volt.voltage=false
Reflect Temperature value
By default in the class SEN_HW_TEMPERATURE, BPM Express for Hardware sets the parameter
“Status” in alert if the parameter “Temperature” exceeds the threshold value. Setting this property value to “false” will force BPM Express for Hardware not to reflect the threshold values on parameter “Status”.
Property: net.sentrysoftware.bpm.hardware.temp.temperature=false
SNMP Port
BPM Express for Hardware uses the default Port 161 for SNMP requests. This port number can be overriden by setting this property value in the rsmcfg.properties file.
Property: net.sentrysoftware.bpm.hardware.snmp.port=161
SSH Port
BPM Express for Hardware uses the default Port 22 for SSH requests. This port number can be overriden by setting this property value in the rsmcfg.properties file.
Property: net.sentrysoftware.bpm.hardware.ssh.port=22
Telnet Port
BPM Express for Hardware uses the default Port 23 for Telnet requests. This port number can be overriden by setting this property value in the rsmcfg.properties file.
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Property: net.sentrysoftware.bpm.hardware.telnet.port=23
WBEM Activation
Option to activate the WBEM protocol is added by setting a value in the rsmcfg.properties file.
Properties: net.sentrysoftware.bpm.hardware.wbemActivation=true;true
Pre-Selected Connectors
This property will force Hardware Express to perform detection process only on the specified connector files for a specified element.
Property: net.sentrysoftware.bpm.hardware.preSelectedConnectors.hostname=connector1.hdf, connector2.hdf,connector3.hdf
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Connectors
This section deals with connectors provided with this version of BPM Express for Hardware.
A table provides a quick overview of the connectors as well as their corresponding filenames and applicable environments (i.e. type of computers, servers, operating systems).
Connector and Platform Reference Table
The following table shows all the connectors provided with this versions of BPM Express for Hardware.
Each connector is a file with the .hdf extension and they are stored in: %RSM_HOME%
\RSMxx\server\rsm\tmp\deploy directory.
Connector Name
Adaptec Storage Manager Web Edition
Operating
System
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Typical platform
Fujitsu-Siemens
PRIMERGY
Fujitsu-Siemens
PRIMERGY
Microsoft
Windows,
Linux
Fujitsu-Siemens
PRIMERGY
Storage Device SAN
Storage Device DDN Disk Array
Connector File
SEN_HW_DptStorageManager.hdf
SEN_HW_AAC.hdf
SEN_HW_IOManager.hdf
Cisco MDS9000 Series - SSH/Telnet
DataDirect Networks (DDN) Disk Array -
Dell CMC (Dell Chassis Management
Dell DRAC/MC (Dell Remote Access
N/A
N/A
Dell M1000E
Chassis
Dell PowerEdge
SEN_HW_CiscoTelnet.hdf
SEN_HW_DDN.hdf
SEN_HW_DellCMC.hdf
SEN_HW_DellDRACMC.hdf
Dell OpenManage Server Administrator
Dell OpenManage Storage Manager
Fibre Alliance SNMP Agent (Switches)
Fujitsu-Siemens Management Blade (FSC
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Dell PowerEdge
Dell PowerEdge
Dell PowerEdge
SEN_HW_DellArrayManager.hdf
SEN_HW_DellOpenManage.hdf
SEN_HW_DellStorageManager.hdf
Storage Device SAN Switches
N/A Fujitsu-Siemens BX
Blade Servers
Microsoft
Windows,
Linux
Fujitsu-Siemens
PRIMERGY
SEN_HW_FibreAllianceSwitch.hdf
SEN_HW_FujitsuSiemensBlade.hdf
SEN_HW_ServerviewNT.hdf
136
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Connector Name
Fujitsu-Siemens ServerView RAID Agent
HP Insight Management Agent - Drive
HP Insight Management Agent - HBA
HP Insight Management Agent - IDE
HP Insight Management Agent - iLO
HP Insight Management Agent - SCSI
HP Insight Management Agent - Server
HP Insight Management Agent – Server –
HP Insight Management Agent - Server
HP Insight Management Agent- Fiber
Operating
System
Typical platform
Microsoft
Windows,
Linux, HP
Tru64, HP
OpenVMS, Sun
Solaris
Microsoft
Windows,
Linux, HP
OpenVMS, HP
Tru64, Sun
Solaris
Microsoft
Windows,
Linux, HP
Tru64, HP
OpenVMS, Sun
Solaris
Microsoft
Windows,
Linux, HP
Tru64, HP
OpenVMS, Sun
Solaris
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
N/A
Microsoft
Windows,
Linux, HP
OpenVMS, HP
Tru64, Sun
Solaris
Microsoft
Windows,
Linux, HP
Tru64, HP
OpenVMS, Sun
Solaris
Microsoft
Windows
HP Tru64, HP
OpenVMS
Microsoft
Windows,
Linux, HP
Tru64, HP
OpenVMS, Sun
Solaris
Fujitsu-Siemens
PRIMERGY
HP BladeSystem
HP BladeSystem
HP ProLiant
HP ProLiant
HP ProLiant
HP ProLiant
HP ProLiant
HP ProLiant
HP ProLiant
HP ProLiant
HP ProLiant
Connector File
SEN_HW_FscRaid.hdf
SEN_HW_HPBladeSystem.hdf
SEN_HW_HPBladeTelnet.hdf
SEN_HW_CpqDriveArrayNT.hdf
SEN_HW_CpqHBA.hdf
SEN_HW_CpqIDEDriveArray.hdf
SEN_HW_CpMgSm2.hdf
SEN_HW_CpqSCSIDriveArray.hdf
SEN_HW_CpMgServNT.hdf
SEN_HW_HPInsightwmi.hdf
SEN_HW_CpMgServTru64.hdf
SEN_HW_CpqFCADriveArray.hdf
Connectors
137
BMC Performance Manager Express for Hardware
Version 2.7.17
Connector Name
IBM BladeCenter Management Module
IBM Director Agent 3.x - Windows
IBM Director Agent 4.x - Linux
IBM Director Agent 4.x - Windows
IBM Director Agent 5.10.x - Linux
IBM Director Agent 5.10.x - Windows
Operating
System
N/A
Typical platform
HP 9000,
Integrity,
SuperDome
HP NetServer Microsoft
Windows
Linux,
Microsoft
Windows
HP-UX
HP NetServer
HP-UX
HP-UX
HP-UX
HP-UX
IBM AIX
IBM AIX
IBM AIX
IBM AIX
IBM AIX
N/A
Microsoft
Windows
Linux
Microsoft
Windows
Linux
Microsoft
Windows
Connector File
SEN_HW_HPiLO.hdf
SEN_HW_HPTopToolsNT.hdf
SEN_HW_HpNetRaidController.hdf
HP 9000, HP
Integrity, HP
SuperDome
HP 9000, HP
Integrity, HP
SuperDome
HP 9000, HP
Integrity, HP
SuperDome
HP 9000, HP
Integrity, HP
SuperDome
HP 9000, HP
Integrity, HP
SuperDome
IBM RS/6000, IBM pSeries,
IBM eServer p5
IBM RS/6000, IBM pSeries,
IBM eServer p5
IBM RS/6000, IBM pSeries,
IBM eServer p5
IBM RS/6000, IBM pSeries, IBM eServer p5
IBM RS/6000, IBM pSeries,
IBM eServer p5
IBM BladeCenter
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
SEN_HW_HPUX.hdf
SEN_HW_HPUXDisk.hdf
SEN_HW_HPUXNetwork.hdf
SEN_HW_HPUXSasMgr.hdf
SEN_HW_HPUXStm.hdf
SEN_HW_IBMAIXChrpMachstat.hdf
SEN_HW_IBMAIX.hdf
SEN_HW_IBMAIXUeSensor.hdf
SEN_HW_IBMAIXHBA.hdf
SEN_HW_IBMAIXDisk.hdf
SEN_HW_IBMBlade.hdf
SEN_HW_Director3NT.hdf
SEN_HW_Director4Linux.hdf
SEN_HW_Director4NT.hdf
SEN_HW_Director5Linux.hdf
SEN_HW_Director5NT.hdf
Connectors
138
BMC Performance Manager Express for Hardware
Version 2.7.17
Connector Name
IBM Director Agent 5.20.x - Linux
IBM Director Agent 5.20.x - ServeRAID -
IBM Director Agent 5.20.x - ServeRAID -
IBM Director Agent 5.20.x - Windows
IBM Netfinity Manager 5.20.x - Basic
IBM Netfinity Manager 5.20.x - Disks
IBM Netfinity Manager 5.20.x -Normal
LSI 1030-based GAM Server (Alternate
LSI Logic - LsiUtil – RAID (Windows)
LSI Logic MegaRAID PowerConsole
MIB-2 Standard SNMP Agent - Network
Operating
System
Linux
Linux
Microsoft
Windows
Microsoft
Windows
Microsoft
Windows
Microsoft
Windows
Microsoft
Windows
Linux, Sun
Solaris
Linux
Typical platform
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
IBM xSeries, IBM
Netfinity
IBM Netfinity
IBM Netfinity
IBM Netfinity
Sun Fire (x64)
Connector File
SEN_HW_Director52Linux.hdf
SEN_HW_Director52ServeRAIDLinux.
hdf
SEN_HW_Director52ServeRAIDNT.
hdf
SEN_HW_Director52NT.hdf
SEN_HW_IbmNetfinityManagerBASIC
.hdf
SEN_HW_IbmNetfinityManagerRAID.
hdf
SEN_HW_IbmNetfinityManager.hdf
SEN_HW_IpmiTool.hdf
Dell PowerEdge,
HP ProLiant,
Fujitsu-Siemens
PRIMERGY, IBM xSeries, Sun Fire
Fujitsu-Siemens
PRIMERGY
SEN_HW_LinuxNetwork.hdf
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Microsoft
Windows
Fujitsu-Siemens
PRIMERGY
SEN_HW_LSI1030.hdf
SEN_HW_LSI1030Alt.hdf
Linux, Sun
Solaris
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux
Network, HP-
UX, Storage
Device, HP
OpenVMS, HP
Tru64
Windows servers equipped with an
LSI RAID controller
Sun Fire (x64)
SEN_HW_LSIUtilWindows.hdf
SEN_HW_LSIUtilUNIX.hdf
Fujitsu-Siemens
PRIMERGY
Fujitsu-Siemens
PRIMERGY
Fujitsu-Siemens
PRIMERGY
Fujitsu-Siemens
PRIMERGY
Any SNMPinstrumented device
SEN_HW_MegaRaidPowerConsole.
hdf
SEN_HW_MylexController.hdf
SEN_HW_LSIMegaRaidSAS.hdf
SEN_HW_LSIMegaRaidSAS5.hdf
SEN_HW_MIB2.hdf
Connectors
139
BMC Performance Manager Express for Hardware
Version 2.7.17
Connector Name
MIB-2 Standard SNMP Agent - Network
MIB-2 Standard SNMP Agent - Network
MIB-2 Standard SNMP Agent - Network
IBM DS (LSI) Disk Arrays (smcli)
SMI-S Compliant Storage Libraries
Operating
System
Typical platform
Connector File
Linux
Microsoft
Windows
Any SNMPinstrumented device
Any SNMPinstrumented device
SEN_HW_MIB2Linux.hdf
SEN_HW_MIB2NT.hdf
Sun Solaris Any SNMPinstrumented device
No-name PC
SEN_HW_MIB2Solaris.hdf
Microsoft
Windows
Microsoft
Windows,
Linux
NEC Express5800
Storage Device Disk Array
Microsoft
Windows,
Linux
Fujitsu-Siemens
PRIMERGY
SEN_HW_MBMNT.hdf
SEN_HW_NECEsmPro.hdf
SEN_HW_NetApp.hdf
SEN_HW_PromiseFSC.hdf
SEN_HW_QuantumTapeLibrary.hdf
SEN_HW_SmartMonLinux.hdf
Storage Device Tape Library
Linux Dell PowerEdge,
Fujitsu-Siemens
PRIMERGY, HP
ProLiant,
IBM xSeries, Sun
Fire (x64)
Storage Device IBM DS Storage
Systems
Disk Array Storage
Device,
Microsoft
Windows,
Linux
Microsoft
Windows,
Linux, IBM
AIX, HP-UX,
Tru64, HP
OpenVMS, Sun
Solaris
Server with HBAs
SEN_HW_smcli.hdf
SEN_HW_SMISDiskArray.hdf
SEN_HW_SMISHBA.hdf
Storage
Device,
Microsoft
Windows,
Linux
Storage
Device,
Microsoft
Windows,
Linux
SAN Switches
Storage Libraries
SEN_HW_SMISSwitch.hdf
SEN_HW_SMISLibrary.hdf
Connectors
140
BMC Performance Manager Express for Hardware
Version 2.7.17
Connector Name
StorageTek LSeries Tape Library
StorageTek StreamLine Tape Library
Sun Advanced Lights-Out Management
Sun Fire F12K/F15K/F20K/F25K (SMS)
Sun Solaris - SPARC T1/T2 Processors
N/A
Sun Solaris
Sun Solaris
N/A
N/A
Sun Solaris - Environment (ALOM-CMT snapshot)
Sun Solaris - Environment (prtdiag, lom)
Sun Solaris - Environment (prtpicl)
Sun Solaris - Fault Manager (Memory)
Sun Solaris - Processors (psrinfo)
Sun Solaris - RAID Disks (Raidctl)
Sun Solaris
Sun Solaris
Sun Solaris
Sun Solaris
Sun Solaris
Sun Solaris
Sun Solaris
Sun Solaris
Sun Solaris
Operating
System
Typical platform
Connector File
Storage
Device,
Microsoft
Windows
Tape Library SEN_HW_SNIALibrary.hdf
Storage Device StorageTek LSeries SEN_HW_StorageTekLSeries.hdf
Storage Device StorageTek
StreamLine
SEN_HW_StorageTekStreamLine.hdf
N/A Sun Fire (SPARC) SEN_HW_SunAlom.hdf
Sun Solaris
Sun Solaris
Sun Solaris
N/A
Microsoft
Windows
Microsoft
Windows
SUN Blade Chassis SEN_HW_SunBladeChassis.hdf
Sun Fire (SPARC) SEN_HW_SunF15K.hdf
Sun Fire (SPARC) SEN_HW_SunXscf.hdf
SUN Blade with
ILOM cards
SEN_HW_SunILOMSNMP.hdf
SEN_HW_SunILOMSSH.hdf
SUN Blade with
ILOM cards
Sun Fire (SPARC
T1/T2)
SEN_HW_SunScSnapshot.hdf
Sun Fire (SPARC) SEN_HW_SunPrtdiag.hdf
Sun Fire (SPARC) SEN_HW_SunPrtpicl.hdf
Sun Fire (SPARC) SEN_HW_SunFmadm.hdf
Sun Fire (SPARC) SEN_HW_SunCediag.hdf
Sun Fire (SPARC) SEN_HW_SunNetwork.hdf
Sun Fire (SPARC) SEN_HW_SunIostatNonSun.hdf
Sun Fire (SPARC) SEN_HW_SunPsrinfo.hdf
All Sun Platforms with Hardware
Raid Controllers
SEN_HW_SunRaidctl.hdf
Sun Fire (SPARC) SEN_HW_SunTapeDrives.hdf
Sun Fire (SPARC
T1, T2)
SEN_HW_SunPsrinfoT1.hdf
Sun Fire (SPARC) SEN_HW_SunIostat.hdf
VMware ESXi SEN_HW_VMwareESXi.hdf
SEN_HW_GenBatteryNT.htm
Any Windows platform
Dell PowerEdge,
Fujitsu-Siemens
PRIMERGY, HP
ProLiant,
IBM xSeries, NEC
Express5800, Sun
Fire (x64)
SEN_HW_WBEMGenDiskNT.hdf
Connectors
141
BMC Performance Manager Express for Hardware
Version 2.7.17
Connector Name
Operating
System
Microsoft
Windows
Typical platform
Dell PowerEdge,
Fujitsu-Siemens
PRIMERGY, HP
ProLiant,
IBM xSeries, NEC
Express5800, Sun
Fire (x64)
Connector File
SEN_HW_WBEMGenNetwork.hdf
Connector Details
This section provides detailed information on each connectors - stating the target, typical platforms, the pre-requisites for
BPM Express for Hardware to function optimally, technology used, and what it will discover
(stating precise application class names) and then, most importantly, what it will monitor.
In order to know all about the connectors for your systems, first identify your platforms/environments in the reference table, and then read the corresponding details.
Adaptec IOManager
This connector provides disk monitoring through the Adaptec IO Manager SNMP sub-agent which supports a few AAC-based Adaptec RAID controllers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Adaptec IOManager
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
142
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Adaptec Storage Manager (DPT)
This connector provides disk monitoring through the Adaptec Storage Manager SNMP sub-agent which supports all DPT-based Adaptec RAID controllers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Adaptec Storage Manager
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Adaptec Storage Manager Web Edition (AAC)
This connector provides disk monitoring through the Adaptec Storage Manager Web Edition SNMP subagent which supports all AAC-based Adaptec RAID controllers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating system: Microsoft Windows, Linux
Instrumentation layer: Adaptec Storage Manager Web Edition
Technology used: SNMP
143
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Cisco MDS9000 Series - SSH/Telnet
This connector discovers the enclosure and fiber-channel ports of SAN switches as well as the various environment sensors (temperatures, fans, power supplies, etc.).
Target
Typical platform(s): Cisco MDS9000 Series FC switches
Operating system(s): Storage Device
Instrumentation layer: Commands on the Cisco Bay Controller
Technology used: Telnet/SSH
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Blades (SEN_HW_BLADE)
Other devices (SEN_HW_OTHERDEVICE)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
144
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Collected parameters
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_BLADE / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedBytesRate
SEN_HW_NETWORK / ReceivedBytesRate
SEN_HW_NETWORK / LinkSpeed
SEN_HW_NETWORK / DuplexMode
SEN_HW_ENCLOSURE / powerconsumption
This conne ctor ta rge ts re mote de v ice s only .
DataDirect Networks (DDN) Disk Array - SNMP
Agent
This connector monitors the HBA cards present in an HP Proliant system by connecting to the HP Insight
Management agent.
Target
Typical platform(s): HP Proliant
Operating system(s): Microsoft Windows, Linux, HP Tru64, HP OpenVMS
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Connectors
145
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Other devices (SEN_HW_OTHERDEVICE)
Collected parameters
SEN_HW_OTHERDEVICE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Dell OpenManage Array Manager
This connector provides disks monitoring through the Dell OpenManage Array Manager SNMP agent (not to be confused with Storage Manager).
Target
Typical platform: Dell PowerEdge
Operating system(s): Microsoft Windows, Linux
Instrumentation layer: Dell OpenManage Server Administrator
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Connectors
146
BMC Performance Manager Express for Hardware
Version 2.7.17
Dell DRAC/MC (Dell Remote Access
Controller/Modular Chassis)
This connector provides environmental information (temperatures, fans and power supplies) on Dell
Blade servers through the Dell Remote Access Controller/Modular Chassis (DRAC/MC)
Target
Typical platform: Dell PowerEdge
Operating system: N/A
Instrumentation layer: Dell Remote Access Controller/Modular Chassis (DRAC/MC)
Technology used: Telnet/SSH
Discovered objects
Blades (SEN_HW_BLADE)
Enclosure model (SEN_HW_ENCLOSURE)
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Parameters collected
SEN_HW_BLADE / Status
SEN_HW_ENCLOSURE / Status
SEN_HW_ENCLOSURE / PowerConsumption
SEN_HW_FAN / Speed
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
This conne ctor ta rge ts re mote de v ice s only .
147
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Dell CMC (Dell Chassis Management Controller)
Provides environmental information (temperatures, fans and power supplies) on Dell Blade servers through the Dell Chassis Management Controller (CMC).
Target
Typical platform(s): Dell M1000E Chassis
Operating system(s): N/A
Instrumentation layer: Dell Chassis Management Controller (CMC)
Technology used: Telnet/SSH
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Speed
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_ENCLOSURE / Status
SEN_HW_ENCLOSURE / PowerConsumption
This conne ctor ta rge ts re mote de v ice s only .
Connectors
148
BMC Performance Manager Express for Hardware
Version 2.7.17
Dell OpenManage Server Administrator
This connector provides hardware monitoring through the Dell OpenManage Server Administrator SNMP agent which supports almost all DELL PowerEdge servers.
Target
Typical platform: Dell PowerEdge
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Dell OpenManage Server Administrator
Technology used: SNMP
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_VOLTAGE / Status
SEN_HW_TEMPERATURE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
149
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Dell OpenManage Storage Manager
This connector provides DELL disk array monitoring through the Dell Storage Manager Agent which supports almost all DELL disk arrays.
Target
Typical platform: Dell PowerEdge
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Dell OpenManage Server Administrator
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_DISKCONTROLLER / BatteryStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Fibre Alliance SNMP Agent (Switches)
This connector discovers the enclosure and fiber-channel ports of SAN switches as well as the various environment sensors (temperatures, fans, power supplies, etc.). It relies on the SNMP protocol and supports the Fibre Alliance MIB (FCMGMT-MIB).
Target
Typical platform(s): SAN Switches
Operating system(s): Storage Device
Instrumentation layer: Fibre Alliance SNMP Agent (FCMGMT-MIB)
150
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Technology used: SNMP
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / LinkSpeed
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedBytesRate
SEN_HW_NETWORK / ReceivedBytesRate
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Fujitsu-Siemens Management Blade (FSC BX
Blade Servers)
This connector provides hardware monitoring through the Fujitsu-Siemens Management Blade SNMP
Agent which supports the Fujitsu-Siemens Blade servers (BX300, BX600, etc.). Needs to run remotely.
Target
Typical platform: Fujitsu-Siemens BX Blade Servers
Operating systems: N/A
Instrumentation layer: Fujitsu-Siemens Management Blade
Technology used: SNMP
151
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Blades (SEN_HW_BLADE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_FAN / Speed
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_BLADE / Status
This conne ctor ta rge ts re mote de v ice s only .
Fujitsu-Siemens ServerView RAID Agent
Fujitsu-Siemens ServerView RAID Agent
This connector provides disk monitoring through the Fujitsu-Siemens ServerView RAID SNMP sub-agent which supports many RAID controllers in Primergy servers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Fujitsu-Siemens ServerView RAID Agent
Technology used: SNMP
Connectors
152
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_DISKCONTROLLER / BatteryStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / ErrorCount
SEN_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Fujitsu-Siemens Serverview
This connector provides hardware monitoring through the Fujitsu-Siemens Serverview Agent which supports almost all Fujitsu-Siemens PRIMERGY servers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Fujitsu-Siemens Serveview Agent
Technology used: SNMP
Connectors
153
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_MEMORY / ErrorCount
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP BladeSystem
This connector provides hardware monitoring for the HP BladeSystem racks through the HP Insight
Management Agents.
Target
Typical platform: HP BladeSystem
Operating systems: Microsoft Windows, Linux
Instrumentation layer: HP iLO / HP Insight Management Agents
Technology used: SNMP
Connectors
154
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_ENCLOSURE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP BladeSystem - Telnet/SSH
This connector provides hardware monitoring for the HP BladeSystem racks through the Onboard
Administrator.
Target
Typical platform(s): HP BladeSystem
Operating system(s): N/A
Instrumentation layer: HP BladeSystem Onboard Administrator
Technology used: Telnet/SSH
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Blades (SEN_HW_BLADE)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
155
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Collected parameters
SEN_HW_FAN / Status
SEN_HW_FAN / SpeedPercent
SEN_HW_TEMPERATURE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_POWERSUPPLY / UsedWatts
SEN_HW_BLADE / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_ENCLOSURE / Status
SEN_HW_ENCLOSURE / powerconsumption
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent–Drive Array
This connector monitors the HP/Compaq Drive Arrays by connecting to the Storage Management SNMP sub-agent of the HP Insight Manager agent.
Target
Typical platform: HP ProLiant
Operating system(s): Microsoft Windows, Linux, HP OpenVMS, HP Tru64, Sun Solaris
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Connectors
156
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Batteries (SEN_HW_BATTERY)
Parameters collected
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
SEN_HW_BATTERY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent–Fiber Array
This connector monitors the fiber-connected HP/Compaq StorageWorks Arrays by connecting to the
Fiber Array Management SNMP sub-agent of the HP Insight Manager agent.
Target
Typical platform: HP ProLiant
Operating systems: Microsoft Windows, Linux, HP Tru64, HP OpenVMS, Sun Solaris
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Connectors
157
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_DISKCONTROLLER / BatteryStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
SEN_HW_PHYSICALDISK / ErrorCount
SEN_HW_OTHERDEVICE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent - HBA
This connector monitors the HBA cards present in an HP ProLiant system by connecting to the HP Insight
Management agent.
Target
Typical platform(s): HP ProLiant
Operating system(s): Microsoft Windows, Linux, HP Tru64, HP OpenVMS, Sun Solaris
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
158
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Managerment Agent - IDE Storage
This connector monitors the HP/Compaq IDE Drive Arrays by connecting to the Storage Management
SNMP sub-agent of the HP Insight Manager agent.
Target
Typical platform: HP ProLiant
Operating systems: Microsoft Windows, Linux, HP Tru64, HP OpenVMS, Sun Solaris
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent–iLO
This connector provides hardware monitoring OF the HP iLO card in HP ProLiant servers through the HP
Insight Manager (Server Agent) which supports almost all HP Proliant and Integrity servers under
Windows and Linux, as well as Tru64 servers.
Target
Typical platform: HP ProLiant
Operating systems: Microsoft Windows, Linux, HP OpenVMS, HP Tru64, Sun Solaris
159
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Discovered objects
Other devices (SEN_HW_OTHERDEVICE)
Network cards (SEN_HW_NETWORK)
Parameters collected
SEN_HW_OTHERDEVICE / Status
SEN_HW_NETWORK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent–SCSI Storage
This connector monitors the HP/Compaq SCSI disk by connecting to the Storage Management SNMP sub-agent of the HP Insight Manager agent.
Target
Typical platform: HP ProLiant
Operating systems: Microsoft Windows, Linux, HP Tru64, HP OpenVMS, Sun Solaris
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Connectors
160
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent–Server
This connector provides hardware monitoring through the HP Insight Manager (Server Agent) which supports almost all HP Proliant and Integrity servers under Windows and Linux, as well as Tru64 servers.
Target
Typical platform: HP ProLiant
Operating systems: Microsoft Windows, Linux, HP Tru64, HP OpenVMS, Sun Solaris
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Connectors
161
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_POWERSUPPLY / UsedWatts
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_CPU / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent–Server (Alpha)
This connector adds HP Tru64-specific hardware monitoring through the HP Insight Manager (Server
Agent).
Target
Typical platform: HP ProLiant
Operating systems: HP Tru64, HP OpenVMS
Instrumentation layer: HP Insight Management Agents
Technology used: SNMP
Connectors
162
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Power supplies (SEN_HW_POWERSUPPLY)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_POWERSUPPLY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP Insight Management Agent - Server - WMI
This connector provides hardware monitoring through the HP Insight Manager (Server Agent) which supports almost all HP Proliant and Integrity servers under Windows and Linux, as well as Tru64 servers.
Target
Typical platform(s): HP ProLiant
Operating system(s): Microsoft Windows
Instrumentation layer: HP Insight Management Agents - WMI
Technology used: WMI
Connectors
163
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / CurrentSpeed
SEN_HW_CPU / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP MP/GSP card (iLO)
This connector provides environmental information (temperatures, fans, etc.) on HP 9000 and Integrity servers through HP Integrated Lights-Out Management Card
Target
Typical platforms: HP 9000, Integrity, SuperDome
Operating system: N/A
Instrumentation layer: HP MP/GSP card (iLO)
Technology used: Telnet/SSH
164
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_ENCLOSURE / Status
This conne ctor ta rge ts re mote de v ice s only .
HP TopTools Agent
This connector provides hardware monitoring through the HP TopTools Agent version 5.x which supports almost all HP NetServer servers under Windows.
Target
Typical platform: HP NetServer
Operating system: Microsoft Windows
Instrumentation layer: HP TopTools Agent
Technology used: System commands, WMI
Connectors
165
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Speed
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_VOLTAGE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
This conne ctor is a v a ila ble for use to monitor the loca l host only .
HP TopTools NetRaid Agent
This connector monitors the RAID disks (physical and logical) attached to a HP NetRAID controller. It uses the information provided by the HP NetRAID SNMP Sub-Agent, installed with the HP TopTools
Server Agent.
Target
Typical platform: HP NetServer
Operating systems: Linux, Microsoft Windows
Instrumentation layer: HP TopTools NetRaid Agent
Technology used: SNMP
Connectors
166
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP-UX–Common
This connector provides hardware status information (processors, network interfaces) on HP-UX systems. Requires root privileges for disk monitoring.
Target
Typical platforms: HP 9000, HP Integrity, HP SuperDome
Operating system: HP-UX
Instrumentation layer: HP-UX system commands (ioscan, lanscan, etc.)
Technology used: System commands
Discovered objects
Processors (SEN_HW_CPU)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_CPU / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
167
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands. Alternatively, you can configure the product to use the sudo utility for the following command: /usr/bin/adb.
HP-UX–Disks
This connector provides hardware SCSI disks status information on HP-UX systems. Requires root privileges.
Target
Typical platforms: HP 9000, HP Integrity, HP SuperDome
Operating system: HP-UX
Instrumentation layer: HP-UX system commands (pvdisplay, ioscan, etc.)
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the following command: /usr/sbin/ diskinfo
Connectors
168
BMC Performance Manager Express for Hardware
Version 2.7.17
HP-UX - Network
Discovers and monitors Ethernet adapters.
Target
Typical platform(s): HP 9000, HP Integrity, HP SuperDome
Operating system(s): HP-UX
Instrumentation layer: HP-UX system commands (lanscan, etc.)
Technology used: System commands
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedBytesRate
SEN_HW_NETWORK / ReceivedBytesRate
SEN_HW_NETWORK / LinkSpeed
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP-UX - SASMGR Managed Disks
Provides hardware SAS Raid disks status information on HP-UX systems. Requires root privileges.
Target
Typical platform(s): HP 9000, HP Integrity, HP SuperDome
Operating system(s): HP-UX
Instrumentation layer: HP-UX system commands (sasmgr, ioscan etc.)
169
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands. Alternatively, you can configure the product to use the 'sudo' utility for the following commands: * /opt/sas/bin/sasmgr
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
HP-UX-STM
This connector enables monitoring physical disks and memory modules on HP-UX systems through the
Support Tools Manager utilities (STM).
Target
Typical platforms: HP 9000, HP Integrity, HP SuperDome
Operating system: HP-UX
Instrumentation layer: HP-UX Support Tools Manager (STM)
Technology used: System commands
Connectors
170
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Physical disks (SEN_HW_PHYSICALDISK)
Memory modules (SEN_HW_MEMORY)
Parameters collected
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / ErrorCount
SEN_HW_MEMORY / Status
SEN_HW_MEMORY / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM BladeCenter Management Module
This connector provides hardware monitoring of the IBM BladeCenter chassis through the IBM
BladeCenter Management Module (SNMP-based). Needs to run remotely.
Target
Typical platform: IBM BladeCenter
Operating system: Not applicable
Instrumentation layer: IBM BladeCenter Management Module
Technology used: SNMP
Connectors
171
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE) -
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Blades (SEN_HW_BLADE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / SpeedPercent
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_BLADE / Status
This conne ctor ta rge ts re mote de v ice s only .
IBM AIX–CHRP Environment
This connector provides hardware environment information (temperatures, voltages, fans, power supplies) on IBM CHRP-based AIX systems.
Target
Typical platforms: IBM RS/6000, IBM pSeries, IBM eServer p5
Operating system: IBM AIX
Instrumentation layer: IBM AIX system commands (machstat)
Technology used: System commands
Discovered objects
Fans (SEN_HW_FAN)
Power supplies (SEN_HW_POWERSUPPLY)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_POWERSUPPLY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
172
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the following commands:
/usr/sbin/bootinfo
/usr/sbin/machstat
IBM AIX–Common
This connector provides hardware status information (processors, network interfaces) on IBM AIX systems
Target
Typical platforms: IBM RS/6000, IBM pSeries, IBM eServer p5
Operating system: IBM AIX
Instrumentation layer: IBM AIX system commands (lsdev, entstat, etc.)
Technology used: System commands
Discovered objects
Processors (SEN_HW_CPU)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_CPU / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Connectors
173
BMC Performance Manager Express for Hardware
Version 2.7.17
IBM AIX–Environment
This connector provides hardware environment information: temperatures, voltages, fans, power supplies on IBM AIX systems
Target
Typical platforms: IBM RS/6000, IBM pSeries, IBM eServer p5
Operating system: IBM AIX
Instrumentation layer: IBM AIX system commands (uesensor)
Technology used: System commands
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Parameters collected
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM AIX - HBA
Provides hardware status information for the fiber channel HBA cards on IBM AIX systems.
Target
Typical platform(s): IBM RS/6000, IBM pSeries, IBM eServer p5
Operating system(s): IBM AIX
Instrumentation layer: IBM AIX system commands (lsdev, lsattr, fcstat, etc.)
174
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Technology used: System commands
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM AIX–SCSI disks
This connector provides hardware status information of the non-RAID SCSI physical disks on IBM AIX systems
Target
Typical platforms: IBM RS/6000, IBM pSeries, IBM eServer p5
Operating systems: IBM AIX
Instrumentation layer: IBM AIX system commands (lsdev, pvdisplay, etc.)
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
175
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
IBM Director Agent 3.x–Windows
This connector provides hardware monitoring through the IBM Director Agent version 3.x which supports almost all IBM Netfinity and xSeries servers. This connector is WBEM-based.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Microsoft Windows
Instrumentation layer: IBM Director Agent 3.x
Technology used: WMI
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM Director Agent 4.x–Linux
This connector provides hardware monitoring through the IBM Director Agent version 4.x which supports some (not all) xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
176
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Operating system: Linux
Instrumentation layer: IBM Director Agent 4.x
Technology used: WBEM
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the following command: /opt/IBM/ director/CIMOM/bin/cimcli.
Connectors
177
BMC Performance Manager Express for Hardware
Version 2.7.17
IBM Director Agent 4.x–Linux
This connector provides hardware monitoring through the IBM Director Agent version 4.x which supports almost all IBM Netfinity and xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Microsoft Windows
Instrumentation layer: IBM Director Agent 4.x
Technology used: WMI
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
178
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
IBM Director Agent 5.10.x–Linux
This connector provides hardware monitoring through the IBM Director Agent version 5.x which supports some (not all) xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Linux
Instrumentation layer: IBM Director Agent 5.10.x
Technology used: WBEM
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
179
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the following command: /opt/ibm/ director/cimom/bin/CLI.
IBM Director Agent 5.10.x–Windows
This connector provides hardware monitoring through the IBM Director Agent version 5.x which supports almost all IBM Netfinity and xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Microsoft Windows
Instrumentation layer: IBM Director Agent 5.10.x
Technology used: WMI
Connectors
180
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM Director Agent 5.20.x–Linux
This connector provides hardware monitoring through the IBM Director Agent version 5.20.x which supports some (not all) xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Linux
Instrumentation layer: IBM Director Agent 5.20.x
Technology used: WBEM
181
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands. Alternatively, you can configure the product to use the sudo utility for the command: /opt/ibm/icc/cimom/bin/CLI.
IBM Director Agent 5.20.x–ServeRAID - Linux
This connector provides IBM ServeRAID disks monitoring through the IBM ServeRAID Manager Agent component of the IBM Director Agent version 5.20.x which supports almost all IBM Netfinity and xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Linux
182
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Instrumentation layer: IBM Director Agent 5.20.x
Technology used: WBEM
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m
IBM Director Agent 5.20.x–Windows
This connector provides hardware monitoring through the IBM Director Agent version 5.20.x which supports almost all IBM Netfinity and xSeries servers.
Target
Typical platforms: IBM xSeries, IBM Netfinity
Operating system: Microsoft Windows
Instrumentation layer: IBM Director Agent 5.20.x
Technology used: WMI
Connectors
183
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / IntrusionStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM Director Agent 5.20.x–ServeRAID -
Windows
This connector provides IBM ServeRAID disks monitoring through the IBM ServeRAID Manager Agent component of the IBM Director Agent version 5.20.x which supports almost all IBM Netfinity and xSeries servers.
Target
Typical platform(s): IBM xSeries, IBM Netfinity
Operating system(s): Microsoft Windows
Instrumentation layer: IBM Director Agent 5.20.x
Technology used: WMI
184
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM DS (LSI) Disk Arrays (smcli)
This connector provides hardware monitoring for IBM DS Storage Systems through the the SMCli utility.
Target
Typical platform(s): IBM DSxxxx Disk Array
Operating system(s): Storage Device
Instrumentation layer: SMCLI
Technology used: System commands
Connectors
185
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Batteries (SEN_HW_BATTERY)
Collected parameters
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_NETWORK / Status
SEN_HW_BATTERY / Status
This conne ctor is a ble to monitor re mote sy ste m only .
IBM Netfinity Manager 5.20.x–Basic
This connector provides basic environment monitoring through the IBM Netfinity Manager Services SNMP sub-agent which supports almost all old IBM servers (Netfinity) under Windows.
Target
Typical platform: IBM Netfinity
Operating system: Microsoft Windows
Instrumentation layer: IBM Netfinity Manager 5.20.x
Technology used: SNMP
186
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Status
SEN_HW_TEMPERATURE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IBM Netfinity Manager 5.20.x–Disks
This connector provides IBM ServerRAID monitoring through the IBM Netfinity Manager Services SNMP sub-agent which supports almost all old IBM servers (Netfinity) under Windows.
Target
Typical platform: IBM Netfinity
Operating system: Microsoft Windows
Instrumentation layer: IBM Netfinity Manager 5.20.x
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
187
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
IBM Netfinity Manager 5.20.x–Normal
This connector provides environment monitoring through the IBM Netfinity Manager Services SNMP subagent which supports almost all old IBM servers (Netfinity) under Windows.
Target
Typical platform: IBM Netfinity
Operating systems: Microsoft Windows
Instrumentation layer: IBM Netfinity Manager 5.20.x
Technology used: SNMP
Discovered objects
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPRATURE / Temperature
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
IPMI–In-band (IpmiTool)
This connector provides environmental information (temperatures, fans, etc.) on several IPMI-enabled servers through the ipmitool utility and OpenIPMI driver
Target
Typical platform: Sun Fire (x64)
Operating systems: Linux, Sun Solaris
Instrumentation layer: ipmitool
Technology used: System commands
188
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the command: ipmitool.
LSI 1030-based GAM Server
This connector provides disk monitoring for LSI c1030-based disk controllers (also known as LSI
Integrated Mirroring) through the LSI1030 SNMP sub-agent.
Target
Typical platforms: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: LSI GAM Server
Technology used: SNMP
Connectors
189
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
LSI 1030-based GAM Server (Alternate MIB)
This connector provides disk monitoring for LSI c1030-based disk controllers (also known as LSI
Integrated Mirroring) through the LSI1030 SNMP sub-agent (based on the 1.3.6.1.4.1.3582.2 MIB).
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating system: Microsoft Windows, Linux
Instrumentation layer: LSI GAM Server
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
190
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
LSI Logic LsiUtil
This connector provides information about physical disks and volumes of LSI Logic SAS RAID controllers through the lsiutil utility.
Target
Typical platforms: Sun Fire (x64)
Operating systems: Linux, Sun Solaris
Instrumentation layer: lsiutil
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the following command: lsiutil.
LSI Logic - LsiUtil - RAID (Windows)
Gives information about physical disks and volumes of LSI Logic SAS RAID controllers through the lsiutil utility.
Target
Typical platform(s): Windows servers equipped with an LSI RAID controller
191
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Operating system(s): Microsoft Windows
Instrumentation layer: lsiutil
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a v a ila ble for use to monitor the loca l host only .
LSI Logic MegaRAID PowerConsole
This connector provides disk monitoring through the LsiLogic MegaRAID PowerConsole SNMP sub-agent which supports all MegaRAID-based RAID controllers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: LSI MegaRAID PowerConsole
Technology used: SNMP
Connectors
192
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
LsiLogic MegaRAID SAS
This connector provides disk monitoring through the LsiLogic MegaRAID SAS SNMP sub-agent which supports all LSI MegaRaid SAS RAID controllers.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: LSI MegaRAID SAS SNMP Agent
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
193
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
LsiLogic MegaRAID SAS (Newer Controllers)
This connector provides disk monitoring through the LsiLogic MegaRAID SAS SNMP sub-agent which supports newer LSI MegaRaid SAS RAID controllers.
Target
Typical platform(s): Fujitsu-Siemens PRIMERGY
Operating system(s): Microsoft Windows, Linux
Instrumentation layer: LSI MegaRAID SAS SNMP Agent
Technology used: SNMP
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
LSI/Mylex GAM Server
This connector provides disk monitoring through the Mylex SNMP sub-agent which supports all Mylex disk controllers.
Target
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Mylex GAM Servers
Technology used: SNMP
194
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
Linux–Network
This connector provides the monitoring of network cards on all Linux systems.
Target
Typical platforms: Dell PowerEdge, HP ProLiant, Fujitsu-Siemens PRIMERGY, IBM xSeries, Sun Fire
Operating system: Linux
Instrumentation layer: Linux system commands (ethtool, mii-tool)
Technology used: System commands
Discovered objects
Network cards (SEN_HW_NETWORK)
Parameters collected
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / LinkStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the commands: ethtool mii-tool
195
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
MIB-2 Standard SNMP Agent - Network
Interfaces
This connector discovers the enclosure and Ethernet ports of an Ethernet switch equipped with a MIB-2 standard SNMP Agent.
Target
Typical platform(s): Any SNMP-instrumented device
Operating system(s): Network, HP-UX, Storage Device, HP OpenVMS, HP Tru64
Instrumentation layer: MIB-2 Standard SNMP Agent
Technology used: SNMP
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / LinkSpeed
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedBytesRate
SEN_HW_NETWORK / TransmittedBytesRate
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
tool
Connectors
196
BMC Performance Manager Express for Hardware
Version 2.7.17
MIB-2 Standard SNMP Agent - Network
Interfaces - Linux
This connector discovers the enclosure and Ethernet ports of an Ethernet switch equipped with a MIB-2 standard SNMP Agent.
Target
Typical platform(s): Any SNMP-instrumented device
Operating system(s): Linux
Instrumentation layer: MIB-2 Standard SNMP Agent
Technology used: SNMP
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / LinkSpeed
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedBytesRate
SEN_HW_NETWORK / TransmittedBytesRate
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Connectors
197
BMC Performance Manager Express for Hardware
Version 2.7.17
MIB-2 Standard SNMP Agent - Network
Interfaces - Windows
This connector discovers the enclosure and Ethernet ports of an Ethernet switch equipped with a MIB-2 standard SNMP Agent.
Target
Typical platform(s): Any SNMP-instrumented device
Operating system(s): Microsoft Windows
Instrumentation layer: MIB-2 Standard SNMP Agent
Technology used: SNMP
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / LinkSpeed
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedBytesRate
SEN_HW_NETWORK / TransmittedBytesRate
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
MIB-2 Standard SNMP Agent - Network
Interfaces - Solaris
This connector discovers the enclosure and Ethernet ports of an Ethernet switch equipped with a MIB-2 standard SNMP Agent.
Target
Typical platform(s): Any SNMP-instrumented device
198
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Operating system(s): Sun Solaris
Instrumentation layer: MIB-2 Standard SNMP Agent
Technology used: SNMP
Discovered objects
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / LinkSpeed
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / ReceivedPacketsRate
SEN_HW_NETWORK / TransmittedPacketsRate
SEN_HW_NETWORK / ReceivedBytesRate
SEN_HW_NETWORK / TransmittedBytesRate
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Motherboard Monitor
This connector provides hardware monitoring through Motherboard Monitor version 5.x which supports almost all non-branded PCs under Windows.
Target
Typical platform: Unbranded PC
Operating system: Microsoft Windows
Instrumentation layer: Motherboard Monitor
Technology used: System commands
Connectors
199
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
This conne ctor is a v a ila ble for use to monitor the loca l host only .
NetApp Filer - SNMP Agent
This connector discovers the enclosure and the disks of NetApp disk arrays (filer) as well as the various environment sensors (temperatures, fans, power supplies, etc.). It relies on the SNMP protocol.
Target
Typical platform(s): Disk Array
Operating system(s): Storage Device
Instrumentation layer: NetApp SNMP Agent
Technology used: SNMP
Connectors
200
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
This conne ctor is a ble to monitor re mote sy ste m only .
NEC ESMPRO Agent
This connector provides hardware monitoring through the NEC ESMPRO Agent which supports almost all
NEC Express5800 and some BULL NovaScale servers running Windows and Linux.
Target
Typical platform: NEC Express5800
Operating systems: Microsoft Windows, Linux
Instrumentation layer: NEC ESMPRO Agent
Technology used: SNMP
Connectors
201
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Promise FastTrack
This connector provides disk monitoring through the Promise FastTrack SNMP agent.
Target
Typical platform: Fujitsu-Siemens PRIMERGY
Operating systems: Microsoft Windows, Linux
Instrumentation layer: Promise FastTrack SNMP Agent
Technology used: SNMP
Connectors
202
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_DISKCONTROLLER / BatteryStatus
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
MS_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Quantum (ADIC) Based Tape Libraries
Target
Typical platform(s): Quantum (ADIC) Tape Library
Operating system(s): Storage Device
Instrumentation layer: Quantum SNMP Agent (ADIC-TAPE-LIBRARY-MIB)
Technology used: SNMP
Connectors
203
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Fans (SEN_HW_FAN)
Power supplies (SEN_HW_POWERSUPPLY)
Enclosure model (SEN_HW_ENCLOSURE)
Tape drive (SEN_HW_TAPEDRIVE)
Robotic (SEN_HW_ROBOTIC)
Collected parameters
SEN_HW_DISKCONTROLLER / ControllerStatus
SEN_HW_FAN / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_ENCLOSURE / Status
SEN_HW_TAPEDRIVE / Status
SEN_HW_TAPEDRIVE / NeedsCleaning
SEN_HW_TAPEDRIVE / MountCount
SEN_HW_ROBOTIC / Status
This conne ctor is a ble to monitor re mote sy ste m only .
SmartMonTools
This connector provides S.M.A.R.T.-enabled physical disk information through the smartd/smartctl utility under Linux
Target
Typical platforms: Dell PowerEdge, Fujitsu-Siemens PRIMERGY, HP ProLiant, IBM xSeries, Sun Fire
(x64)
Operating system: Linux
Instrumentation layer: SmartMonTools
Technology used: System commands
Connectors
204
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Physical disks (SEN_HW_PHYSICALDISK)
Temperature sensors (SEN_HW_TEMPERATURE)
Parameters collected
SEN_HW_PHYSICALDISK / PredictedFailure
SEN_HW_PHYSICALDISK / Status
SEN_HW_TEMPERATURE / Temperature
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the command:
/usr/sbin/smartctl
/bin/dd.
SMI-S Compliant Disk Arrays
This connector discovers the enclosure and the disks of SAN disk arrays, as well as the storage pools and storage volumes. It will also discovery and monitor the FC ports of the array and the various environment sensors when available (temperatures, fans, power supplies, etc.). It relies on the WBEM technology and supports SMI-S compliant disk arrays only.
Target
Typical platform(s): Disk Array
Operating system(s): Storage Device
Instrumentation layer: SMI-S Agent provided by the array vendor
Technology used: WBEM
Connectors
205
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_ENCLOSURE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
SMI-S Compliant HBAs
This connector discovers the HBAs of a server. It relies on the WBEM technology and supports SMI-S compliant HBAs only.
Target
Typical platform(s): Server with HBAs
Operating system(s): Microsoft Windows, Linux, IBM AIX, HP-UX, Tru64, HP OpenVMS, Sun Solaris
Instrumentation layer: SMI-S Agent provided by the HBA vendor
Technology used: WBEM
206
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Network cards (SEN_HW_NETWORK)
Collected parameters
SEN_HW_LOGICALDISK / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
SMI-S Compliant Storage Libraries
This connector discovers the enclosure of a storage library as well as its specialized devices: tape drives, cartridges, media changers, etc.. It will also discovery and monitor the FC ports of the array and the various environment sensors when available (temperatures, fans, power supplies, etc.). It relies on the WBEM technology and supports SMI-S compliant tape libraries only.
Target
Typical platform(s): Storage Libraries
Operating system(s): Storage Device
Instrumentation layer: SMI-S Agent provided by the library vendor
Technology used: WBEM
Connectors
207
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Tape drives (SEN_HW_TAPEDRIVE)
Robotics (SEN_HW_ROBOTIC)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_ENCLOSURE / Status
SEN_HW_TAPEDRIVE / Status
SEN_HW_TAPEDRIVE / MountCount
SEN_HW_TAPEDRIVE / NeedsCleaning
SEN_HW_ROBOTIC / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
SMI-S Compliant SAN Switches
This connector discovers the enclosure and fiber-channel ports of SAN switches as well as the various environment sensors (temperatures, fans, power supplies, etc.). It relies on the WBEM technology and supports SMI-S compliant switches only.
Target
Typical platform(s): SAN Switches
Operating system(s): Storage Device
Instrumentation layer: SMI-S Agent provided by the switch vendor
Technology used: WBEM
208
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Network cards (SEN_HW_NETWORK)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_ENCLOSURE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
SNIA Compliant Tape Libraries
Target
Typical platform(s): IBM Tape Library 3584 / Various TS3xxx libraries from IBM based on the SNIA mib
Operating system(s): Storage Device
Instrumentation layer: SNIA Compliant SNMP Agent (SNIA-SML-MIB)
Technology used: SNMP
Connectors
209
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Enclosure model (SEN_HW_ENCLOSURE)
Tape drive (SEN_HW_TAPEDRIVE)
Robotic (SEN_HW_ROBOTIC)
Collected parameters
SEN_HW_ENCLOSURE / Status
SEN_HW_TAPEDRIVE / Status
SEN_HW_TAPEDRIVE / NeedsCleaning
SEN_HW_ROBOTIC / Status
This conne ctor ta rge ts re mote de v ice s only .
StorageTek LSeries Tape Library
This connector provides basic hardware monitoring of the StorageTek LSeries tape libraries through their built-in SNMP agent. Needs to run remotely.
Target
Typical platform(s): StorageTek LSeries
Operating system(s): Storage Device
Instrumentation layer: StorageTek LSeries SNMP Agent
Technology used: SNMP
Connectors
210
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Tape drive (SEN_HW_TAPEDRIVE)
Robotic (SEN_HW_ROBOTIC)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_OTHERDEVICE / usagecount
SEN_HW_ENCLOSURE / Status
SEN_HW_TAPEDRIVE / Status
SEN_HW_TAPEDRIVE / MountCount
SEN_HW_ROBOTIC / Status
SEN_HW_ROBOTIC / MoveCount
SEN_HW_ROBOTIC / ErrorCount
This conne ctor is a ble to monitor re mote sy ste m only .
StorageTek StreamLine Tape Library
This connector provides basic hardware monitoring of the StorageTek StreamLine tape libraries through their built-in SNMP agent. Needs to run remotely.
Target
Typical platform(s): StorageTek StreamLine
Operating system(s): Storage Device
Instrumentation layer: StorageTek StreamLine SNMP Agent
Technology used: SNMP
211
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Enclosure model (SEN_HW_ENCLOSURE)
Tape drive (SEN_HW_TAPEDRIVE)
Collected parameters
SEN_HW_ENCLOSURE / Status
SEN_HW_TAPEDRIVE / Status
SEN_HW_TAPEDRIVE / MountCount
This conne ctor is a ble to monitor re mote sy ste m only .
Sun Advanced Lights–Out Management (ALOM) card
This connector provides environmental and disk information (temperatures, fans, etc.) on Sun SPARC servers equipped with an ALOM card. Telnet must be enabled on the ALOM card.
Target
Typical platform: Sun Fire (SPARC)
Operating system: N/A
Instrumentation layer: Sun Advanced Lights-Out Management (ALOM) card
Technology used: Telnet/SSH
Connectors
212
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
This conne ctor ta rge ts re mote de v ice s only .
SUN Blade Chassis
This connector provides hardware monitoring for the SUN Blade Chassis through the CMM SNMP Agent /
SSH (optional).
Target
Typical platform(s): SUN Blade Chassis
Operating system(s): N/A
Instrumentation layer: SUN Blade Chassis CMM SNMP Agent
Technology used: SNMP
Connectors
213
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Speed
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Speed
SEN_HW_POWERSUPPLY / Status
This conne ctor is a ble to monitor re mote sy ste m only .
Sun Fire F12K/F15K/F20K/F25K (SMS)
This connector provides environmental information (temperatures, fans, etc.) and boards status on Sun
Fire F12K, F15K, F20K and F25K servers.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun SMS utilities installed on the System Controller (SC on F15K, etc.)
Technology used: System commands
Connectors
214
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Sun Fire Mx000 (XSCF)
This connector provides environmental information (temperatures, fans, etc.) and boards status on Sun
Fire M4000, M5000, M8000 and M9000 servers.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun XSCF utilities installed on the System Controller
Technology used: System commands
Connectors
215
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
This conne ctor ta rge ts re mote de v ice s only .
SUN ILOM (SNMP)
This connector provides hardware monitoring for the SUN Blades with ILOM cards via SNMP.
Target
Typical platform(s): SUN Blade with ILOM cards
Operating system(s): N/A
Instrumentation layer: SUN Blade SP SNMP Agent
Technology used: SNMP
Connectors
216
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Physical disks (SEN_HW_PHYSICALDISK)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
SEN_HW_VOLTAGE / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
This conne ctor is a ble to monitor re mote sy ste m only .
SUN ILOM (SSH)
This connector provides hardware monitoring for the SUN Blades with ILOM cards via SSHP.
Target
Typical platform(s): SUN Blade with ILOM cards
Operating system(s): N/A
Instrumentation layer: SUN Blade SP
Technology used: Telnet/SSH
Connectors
217
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Physical disks (SEN_HW_PHYSICALDISK)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Temperature
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / Status
This conne ctor is a ble to monitor re mote sy ste m only .
Sun Solaris–Environment (ALOM-CMT snapshot)
This connector provides environmental and disk information (temperatures, fans, etc.) on Sun SPARC
T1/T2 servers equipped with an ALOM card. Gathers the hardware information from the ALOM card inband (no telnet or SSH connection over the network). Requires the SUNWexplo (Sun Explorer) package.
Target
Typical platform: Sun Fire (SPARC T1/T2)
Operating system: Sun Solaris
Instrumentation layer: Sun Explorer and the ALOM-CMT card
Technology used: System commands
Connectors
218
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Physical disks (SEN_HW_PHYSICALDISK)
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Other devices (SEN_HW_OTHERDEVICE)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_PHYSICALDISK / Status
SEN_HW_FAN / Status
SEN_HW_FAN / Speed
SEN_HW_VOLTAGE / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_TEMPERATURE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_POWERSUPPLY / Status
SEN_HW_OTHERDEVICE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the 'sudo' utility for the following commands: /opt/
SUNWexplo/bin/snapshot.
Sun Solaris–Environment (prtpicl)
This connector provides environmental information (temperatures, fans, etc.) on several Sun platforms through the prtpicl utility. This connector is to be used mainly on Solaris 10 systems.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (prtpicl, etc.)
Technology used: System commands
219
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Collected parameters
SEN_HW_FAN / Speed
SEN_HW_FAN / SpeedPercent
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_VOLTAGE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Sun Solaris–Environment (prtdiag, lom)
This connector provides environmental information (temperatures, fans, etc.) on several Sun platforms through the prtdiag or lom utility.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (prtdiag, lom, psrinfo, etc.)
Technology used: System commands
Connectors
220
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Fans (SEN_HW_FAN)
Voltage sensors (SEN_HW_VOLTAGE)
Temperature sensors (SEN_HW_TEMPERATURE)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Enclosure model (SEN_HW_ENCLOSURE)
Parameters collected
SEN_HW_FAN / Status
SEN_HW_VOLTAGE / Voltage
SEN_HW_VOLTAGE / Status
SEN_HW_TEMPERATURE / Temperature
SEN_HW_TEMPERATURE / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands. Alternatively, you can configure the product to use the 'sudo' utility for the following command: /usr/sbin/lom.
Sun Solaris - Fault Manager (Memory)
This connector parses fmadm faulty command looking for faulty memory modules
Target
Typical platform(s): Sun Fire (SPARC)
Operating system(s): Sun Solaris
Instrumentation layer: Sun Solaris system commands (fmadm)
Technology used: System commands
221
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Memory modules (SEN_HW_MEMORY)
Collected parameters
SEN_HW_MEMORY / Status
SEN_HW_MEMORY / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the 'sudo' utility for the following commands:
* /usr/sbin/fmadm
Sun Solaris–Memory modules
This connector provides memory modules monitoring on Sun Solaris 8 and 9 SPARC systems. Requires root privileges
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (cediag, cestat)
Technology used: System commands
Discovered objects
Memory modules (SEN_HW_MEMORY)
Parameters collected
SEN_HW_MEMORY / PredictedFailure
SEN_HW_MEMORY / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
222
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Credentials required
This connector probably requires root privileges for proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the command: /opt/SUNWcest/ bin/cediag.
Both ce dia g a nd ce sta t ne e d to be a dde d to the sudoe rs file .
Sun Solaris–Network
This connector provides the monitoring of network cards on all Sun Solaris systems.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (kstat, ndd, ifconfig, etc.)
Technology used: System commands
Discovered objects
Network cards (SEN_HW_NETWORK)
Parameters collected
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / ErrorCount
SEN_HW_NETWORK / LinkStatus
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands. Alternatively, you can configure the product to use the sudo utility for the following commands:
/usr/bin/kstat
/usr/sbin/ndd
223
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Sun Solaris–Non-Sun Disks
This connector provides physical disk information (status and error count) on Sun Solaris platforms through the iostat -En utility. Supports only non-Sun disks in Sun systems. This connector needs to be manually activated and will never be picked up automatically during the platform detection and components discovery.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (iostat, dd)
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_PHYSICALDISK / ErrorCount
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the 'sudo' utility for the following command: /usr/bin/ dd.
Sun Solaris–Processors (psrinfo)
This connector discovers and monitors the processor in any Sun SPARC-based Solaris machine through the psrinfo system command.
Target
Typical platform: Sun Fire (SPARC)
224
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (psrinfo, etc.)
Technology used: System commands
Discovered objects
Processors (SEN_HW_CPU)
Parameters collected
SEN_HW_CPU / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Sun Solaris - RAID Disks (Raidctl)
Gives physical disk and array status.
Target
Typical platform(s): All Sun Platforms with Hardware Raid Controllers
Operating system(s): Sun Solaris
Instrumentation layer: Sun Solaris system commands (raidctl)
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Logical disks, RAIDs (SEN_HW_LOGICALDISK)
Physical disks (SEN_HW_PHYSICALDISK)
Collected parameters
SEN_HW_LOGICALDISK / Status
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
225
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands. Alternatively, you can configure the product to use the 'sudo' utility for the following commands:* /usr/sbin/raidctl
Sun Solaris - SPARC T1/T2 Processors (psrinfo)
This connector discovers and monitors the processor in any Sun SPARC T1, T2-based Solaris machine
(also called CMT, or CoolThreads systems) through the psrinfo system command.
Target
Typical platform(s): Sun Fire (SPARC T1, T2)
Operating system(s): Sun Solaris
Instrumentation layer: Sun Solaris system commands (psrinfo, etc.)
Technology used: System commands
Discovered objects
Processors (SEN_HW_CPU)
CPU Cores (SEN_HW_CPUCORE)
Collected parameters
SEN_HW_CPUCORE / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Sun Solaris–Sun Disks
This connector provides physical disk information (status and error count) on Sun Solaris systems through the iostat -En utility. Supports only official Sun disks.
Target
Typical platform: Sun Fire (SPARC)
Operating system: Sun Solaris
Instrumentation layer: Sun Solaris system commands (iostat, dd)
226
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Technology used: System commands
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_PHYSICALDISK / ErrorCount
SEN_HW_PHYSICALDISK / Status
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
Credentials required
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the sudo utility for the command: /usr/sbin/dd.
Sun Solaris - Tape Drives
Gives physical disk information (status and error count) on Sun Solaris systems through the iostat -En utility. Supports only official Sun disks.
Target
Typical platform(s): Sun Fire (SPARC)
Operating system(s): Sun Solaris
Instrumentation layer: Sun Solaris system commands (iostat, dd)
Technology used: System commands
Discovered objects
Tape drives (SEN_HW_TAPEDRIVE)
Collected parameters
SEN_HW_TAPEDRIVE / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
227
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
This connector probably requires root privileges for its proper operation. You therefore will need to configure the product to use the root login/password to execute external commands.
Alternatively, you can configure the product to use the 'sudo' utility for the following commands:
* /usr/bin/dd
VMware ESXi
This connector provides hardware monitoring through the VMware ESXi firmware.
Target
Typical platform: VMware ESXi
Operating system: N/A
Instrumentation layer: WBEM
Technology used: WBEM
Discovered objects
Fans (SEN_HW_FAN)
Power supplies (SEN_HW_POWERSUPPLY)
Memory modules (SEN_HW_MEMORY)
Processors (SEN_HW_CPU)
Enclosure model (SEN_HW_ENCLOSURE)
Collected parameters
SEN_HW_FAN / Status
SEN_HW_POWERSUPPLY / Status
SEN_HW_MEMORY / Status
SEN_HW_CPU / Status
SEN_HW_ENCLOSURE / Status
This conne ctor ta rge ts re mote de v ice s only .
228
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
WMI - Battery
This connector provides battery monitoring for Windows computers.
Target
Typical platform(s): Any Windows platform
Operating system(s): Microsoft Windows
Instrumentation layer: WMI
Technology used: WMI
Discovered objects
Batteries (SEN_HW_BATTERY)
Collected parameters
SEN_HW_BATTERY / Status
SEN_HW_BATTERY / Charge
SEN_HW_BATTERY / TimeLeft
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
WMI–Disks
This connector provides monitoring of the S.M.A.R.T.-enabled disks that are directly handled by
Windows (and WBEM through the WMI service). It tries to exclude disks that are actually logical disks exposed by some RAID controllers.
Target
Typical platforms: Dell PowerEdge, Fujitsu-Siemens PRIMERGY, HP ProLiant, IBM xSeries, NEC
Express5800, Sun Fire (x64)
Operating system: Microsoft Windows
Instrumentation layer: WMI
Technology used: WMI
229
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Discovered objects
Disk controllers (SEN_HW_DISKCONTROLLER)
Physical disks (SEN_HW_PHYSICALDISK)
Parameters collected
SEN_HW_PHYSICALDISK / Status
SEN_HW_PHYSICALDISK / PredictedFailure
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
WMI–Network
This connector provides the monitoring of network cards on all Windows-based systems through the
WMI layer (root/WMI namespace).
Target
Typical platforms: Dell PowerEdge, Fujitsu-Siemens PRIMERGY, HP ProLiant, IBM xSeries, NEC
Express5800, Sun Fire (x64)
Operating system: Microsoft Windows
Instrumentation layer: WMI
Technology used: WMI
Discovered objects
Network cards (SEN_HW_NETWORK)
Parameters collected
SEN_HW_NETWORK / Status
SEN_HW_NETWORK / LinkStatus
SEN_HW_NETWORK / ErrorCount
This conne ctor is a ble to monitor the loca l host a nd/or a re mote sy ste m.
230
Connectors
BMC Performance Manager Express for Hardware
Version 2.7.17
Index
Index
- A -
AAC 143
Adaptec 142, 143
Adaptec AAC-based RAID 143
Adaptec DPT-based RAID 143
Adaptec IOManager 142
Adaptec Storage Manager 143
Adaptec Storage Manager DPT 143
Adaptec Storage Manager Web Edition 143
Adaptec Storage Manager Web Edition AAC
143
Adaptec U320 HostRAID 142
Adding BPM Express for Hardware to an Element
Profile 31
Adding the Hardware Application Class to an
Existing Element 38
Agent 151, 153, 157, 161, 171, 176, 178
AIX 172, 173, 174, 175
ALOM 218
ALOM-CMT 218
ALOM-CMT card 218
AlphaServer 157, 160, 161, 162
Application Classes 84, 88, 90, 95, 97, 99,
103, 106, 109, 112, 115, 117, 120, 126, 128
ATA 159, 204, 229
- B -
Blade 151, 171
BX Blade Servers 151
- C -
Card 162, 167, 172, 173, 195, 223, 230 cediag 222 cediag package 222
Cestat 222
Collection Process 54
Commands 174, 204
Compaq 156, 159, 160
Configuration of Alert Conditions 69
Configuration Variables 151, 171
Connector 66, 136, 142, 162, 179, 180
Controllers 142, 143, 146, 150, 156, 157, 159,
160, 166, 168, 175, 176, 178, 179, 180, 189,
191, 192, 194, 226, 229
- D -
Dell 146, 149, 150, 195
Dell OpenManage Array Manager 146
Dell OpenManage Server 146, 149, 150
Dell OpenManage Server Administrator 146,
149, 150
Dell OpenManage Storage Manager 150
DELL PERC RAID 146, 150
Dell PowerEdge 146, 149, 150, 195
Dell RAC Dell Remote Access Card 147
Detection Process 53
Device 162
Discovery Process 53
Disk monitoring 175, 229
Disks 142, 143, 146, 150, 156, 157, 159, 160,
166, 168, 175, 176, 178, 179, 180, 189, 191,
192, 194, 204, 226, 229
DPT 143
Drive Array 156
- E -
Enclosure 149, 151, 171
Environment 149, 151, 153, 161, 165, 171,
174, 188, 199, 201, 220
ErrorCount 153, 157, 175, 226
ErrorPercent 167, 172, 173, 195, 223, 230
Errors 161, 167, 172, 173, 175
ErrorStatus 161
EServer p5 172, 173, 174, 175
Execute 222, 223
- F -
F12K 220
F15K 220
Failure 142, 143, 156, 157, 159, 160, 204,
222, 226, 229
Fan
PATROL 149, 151, 153, 161, 162, 165, 174,
176, 178, 179, 180, 188, 199, 201, 220
Fan Speed value 132
231
BMC Performance Manager Express for Hardware
Version 2.7.17
Index
Fibre-connected HP/Compaq StorageWorks
Arrays 157
Force nAwk 132
Force SSH 132
Force Telnet 132
Force WMI Script 132
FSC BX Blade Servers 151
Fujitsu-Siemens 151, 153, 189
Fujitsu-Siemens Blade 151
Fujitsu-Siemens Primergy 142, 143, 153, 189,
194, 195
Fujitsu-Siemens Serverview 153
Fujitsu-Siemens ServerView RAID Agent 152
- G -
Generic x86 PC 199
- H -
Hardware 151, 165, 171
Hardware Sentry 151, 165, 171
HP 156, 157, 159, 160, 161, 162, 165, 166,
167, 168, 195
HP AlphaServer 161, 162
HP BladeSystem 154
HP Insight Management 156, 157, 159, 160,
161, 162
HP Insight Management Agent 156, 159, 160,
161, 162
HP Insight Management Agent - Fiber Array
Agent 157
HP Insight Management Agent - IDE Storage
Agent 159
HP Insight Management Agent - SCSI Storage
Agent 160
HP Insight Management Agent - Server Agent
161, 162
HP Insight Management Agent - Server Agent
Tru64 162
HP Insight Management Agent - Storage Agent
156, 159, 160
HP Instant TopTools 165, 166
HP Integrity 167, 168
HP Intergrated Lights-Out Manangement Card
159
HP MP/GSP card iLO 164
HP NetRAID 166
HP NetServer 165, 166
HP ProLiant 156, 159, 160, 161, 195
HP Smart Array 156
HP StorageWorks 157
HP TopTools Agent 165
HP TopTools NetRaid 166
HP TopTools NetRaid SNMP Sub-Agent 166
HP/Compaq ProLiant 157
HP-UX 167, 168
HP-UX - Common 167
HP-UX - Disks 168
HP-UX-STM 170
- I -
IBM 171, 172, 173, 174, 175, 176, 178, 179,
180, 195
IBM AIX 172, 173, 174, 175
IBM AIX - CHRP Environment 172
IBM AIX - Common 173
IBM AIX - Environment 174
IBM AIX - SCSI disks 175
IBM BladeCenter 171
IBM Director 176, 178, 179, 180
IBM Director Agent 176, 178, 179, 180
IBM Director Agent 3.x 176
IBM Director Agent 4.x 176, 178
IBM Director Agent 5.20.x - Linux 181
IBM Director Agent 5.20.x - ServeRAID - Linux
182
IBM Director Agent 5.20.x - ServeRAID -
Windows 184
IBM Director Agent 5.20.x - Windows 183
IBM Director Agent 5.x 180
IBM Director Agent 5.x - Linux 179
IBM Director Agent 5.x - Windows 180
IBM Netfinity Manager 5.20.x - Basic 186
IBM Netfinity Manager 5.20.x - Disks 187
IBM Netfinity Manager 5.20.x - placeCityNormal
188
IBM RS/6000 172, 173, 174, 175
IBM ServeRAID 176, 178, 179, 180
IBM xSeries 176, 178, 179, 180, 195
IDE 159, 204, 229
In-band 188
Install 151, 171
Installation 22, 23, 24, 25, 26, 27, 28, 31
Installation Procedure 28
Installing Appropriate Hardware Agents 25
Integrating BPM Express for Hardware 48
232
BMC Performance Manager Express for Hardware
Version 2.7.17
Index
Introduction 19
IntrusionStatus 149
Iostat 226
IP 151, 171
IPMI 188
IpmiTool 188
- K -
Kstat 223
- L -
Licence Keys 31
LinkStatus 162, 172, 173, 195, 223, 230
Linux 161, 166, 176, 188, 191, 195, 201, 204
Linux - Network 195
Logical 142, 143, 146, 150, 156, 157, 159,
160, 166, 176, 178, 179, 180, 189, 192, 194
Logical disk 189
Lom 220
LSI 1030-based GAM Server Alternate MIB 190
LSI 1030-based Global Array Manager Server
189
LSI c1030-based 189, 191
LSI Logic 191
LSI Logic LsiUtil 191
LSI Logic MegaRAID 192
LSI Logic MegaRAID PowerConsole 192
LSI1030 SNMP 189
LsiLogic 192
LsiLogic MegaRAID SAS 193
LsiLogic PowerConsole Plus 192 lsiutil 191
LsiUtil 1.4 191
- M -
Management 151, 171
Management Blade 151
Management Module 171
Memory 149, 153, 161, 165, 176, 178, 179,
180, 201, 222
Memory Module 222
Migration from previous version 26
Modifying Parameter Thresholds 71
Modules 149, 153, 161, 165, 171, 176, 178,
179, 180, 201, 222 modules regarding 161
Monitoring 50, 57, 58, 60, 63, 66
Monitoring the Enclosure 57
Monitoring with BPM Express for Hardware 50
Motherboard Monitor 199
Motherboard Monitor-specific 199
MS_HW_BLADE 151, 171
MS_HW_CPU 149, 153, 161, 165, 167, 172,
173, 176, 178, 179, 180, 201, 220
MS_HW_DISKCONTROLLER 142, 143, 146,
150, 156, 159, 160, 166, 168, 175, 176, 178,
179, 180, 189, 191, 192, 194, 226, 229
MS_HW_ENCLOSURE 149, 151, 153, 161, 165,
167, 171, 172, 173, 176, 178, 201, 220
MS_HW_ENCLOSUREMS_HW_ENCLOSURE
149, 151, 153, 157, 161, 165, 167, 171, 172,
173, 176, 178, 179, 180, 188, 201, 220
MS_HW_FAN 149, 151, 153, 161, 162, 165,
171, 174, 176, 178, 199, 201, 220
MS_HW_FANMS_HW_FAN 149, 151, 153, 161,
162, 165, 171, 174, 176, 178, 179, 180, 188,
199, 201, 220
MS_HW_LOGICALDISK 142, 143, 146, 150,
156, 159, 160, 166, 176, 178, 192, 194
MS_HW_LOGICALDISKMS_HW_LOGICALDISK
142, 143, 146, 150, 156, 157, 159, 160, 166,
176, 178, 179, 180, 189, 192, 194
MS_HW_LOGICALDISKMS_HW_PHYSICALDISK
192
MS_HW_MEMORY 149, 153, 161, 165, 176,
178, 201, 222
MS_HW_MEMORYMS_HW_MEMORY 149, 153,
161, 165, 176, 178, 179, 180, 201
MS_HW_NETWORK 162, 167, 172, 173, 195,
223, 230
MS_HW_NETWORKMS_HW_NETWORK 162,
167, 172, 173, 195, 223, 230
MS_HW_OTHERDEVICE 157
MS_HW_PHYSICALDISK 142, 143, 146, 150,
156, 159, 160, 166, 168, 175, 176, 178, 192,
194, 226, 229
MS_HW_PHYSICALDISKMS_HW_PHYSICALDISK
142, 143, 146, 150, 156, 157, 159, 160, 166,
168, 175, 176, 178, 179, 180, 189, 191, 192,
194, 204, 226, 229
MS_HW_POWERSUPPLY 149, 151, 153, 161,
162, 165, 171, 174, 176, 178, 201, 220
MS_HW_POWERSUPPLYMS_HW_POWERSUPPLY
149, 151, 153, 161, 162, 165, 171, 174, 176,
178, 179, 180, 201, 220
MS_HW_POWERUSPPLY 161
233
BMC Performance Manager Express for Hardware
Version 2.7.17
Index
MS_HW_TEMPERATURE 149, 151, 153, 161,
165, 171, 174, 176, 178, 199, 201, 220
MS_HW_TEMPERATUREMS_HW_TEMPERATURE
149, 151, 153, 161, 165, 171, 174, 176, 178,
179, 180, 188, 199, 201, 204, 220
MS_HW_VOLTAGE 149, 153, 165, 171, 174,
176, 178, 199, 201, 220
MS_HW_VOLTAGEMS_HW_VOLTAGE 149,
153, 165, 171, 174, 176, 178, 179, 180, 188,
199, 201, 220
Mx000 215
Mylex 194
Mylex GAM Server 194
Mylex RAID 194
- N -
Ndd 223
NEC 201
NEC ESMPRO 201
NEC ESMPRO Agent 201
NEC Express5800 201
Netfinity 176, 178, 180
Network 162, 167, 172, 173, 195, 223, 230
New Features 10
Non-RAID 160, 204, 229
Note on RSMs 24
- O -
OpenIPMI 188
Overall 151, 171, 222
Overview of the mechanism of BPM Express for
Hardware 43
- P -
Package 23
Packages 222
Parameters configured to trigger alerts 68
Partitionable 220
PATROL 171
PATROL Agent 151, 171
Physical 142, 143, 146, 150, 156, 157, 159,
160, 162, 166, 168, 175, 176, 178, 179, 180,
189, 191, 192, 194, 204, 226, 229
Physical disk 189
Power Supply 161, 162
PowerSupply UsedCapacity value 132
PredictedFailure 142, 143, 156, 157, 159, 160,
204, 222, 226, 229
Pre-Selected Connectors 132
Processor 149, 153, 161, 165, 167, 172, 173,
176, 178, 179, 180, 201, 220
ProLiant 157
Promise FastTrack 202
Prtdiag 220
PSeries 172, 173, 174, 175
- R -
RAID 143, 146, 150, 157, 192, 194
RedHat Linux 195
Reflect Fan Speed value 132
Reflect PowerSupply UsedCapacity value 132
Reflect Temperature value 132
Reflect Voltage value 132
Removing BPM Express for Hardware from
Managed Elements 39 report 149, 151, 153, 161, 165, 171, 174, 175,
176, 178, 179, 180, 199, 201, 220, 222, 226
Requirements for Managed Elements 16 rx2600 161 rx4600 161
- S -
S.M.A.R.T 204
SCSI 160, 168, 175, 192, 204, 226, 229
See 151
Serverview 153
Siemens 151, 153
Smart Array 156 smartctl commands 204 smartd 204
SmartMon Tools 204
SNMP 142, 143, 146, 149, 150, 151, 153, 156,
159, 160, 161, 162, 166, 171, 189, 192, 194, 201
SNMP Port 132
Solaris 188, 212, 214, 215, 218, 219, 220,
222, 223, 224, 226
Specific TopTools CGI 165
Speed 149, 151, 153, 165, 171, 174, 176, 178,
179, 180, 188, 199, 201
SpeedPercent 171
SSH Port 132
SSH Timeout 132
234
BMC Performance Manager Express for Hardware
Version 2.7.17
Index
SSL Encryption 31
Status 142, 143, 146, 149, 150, 151, 153, 156,
157, 159, 160, 161, 162, 165, 166, 167, 168,
171, 172, 173, 174, 175, 176, 178, 179, 180,
189, 191, 192, 194, 195, 201, 220, 222, 223,
229, 230
Status parameteres 142, 143, 146, 149, 150,
151, 153, 156, 157, 159, 160, 161, 162, 165,
166, 167, 168, 171, 172, 173, 174, 176, 178,
179, 180, 189, 191, 192, 194, 201, 220, 222,
223, 230
Storage 143, 159, 160
Sudo 168, 222, 223
Sun 188, 191, 212, 214, 215, 218, 219, 220,
222, 223, 224, 226
Sun Advanced Lights-Out Management ALOM card 212
Sun AMD Opteron-based 188, 191
Sun Explorer 218
Sun Fire (SPARC T1/T2) 218
Sun Fire (SPARC) 215
Sun Fire E10000 220
Sun Fire F12K/F15K/F20K/F25K SMS 214
Sun Fire v20z 188, 191
Sun Solaris 188, 191, 212, 214, 215, 218, 219,
220, 222, 223, 224, 226
Sun Solaris - Disks 226
Sun Solaris - Environment 220
Sun Solaris - Environment prtpicl 219
Sun Solaris - Memory modules 222
Sun Solaris - Network 223
Sun Solaris - Non-Sun Disks 224
Sun Solaris - Processors psrinfo 224
Sun SPARC-based 220, 222
Sun-provided IPMI 188
SuperDome 161
Support 176, 179, 180, 220
Supported Platforms and Requirements 16
- T -
Targeted Computers 22
Telnet Port 132
Telnet timeout 132
Temperature 149, 151, 153, 161, 165, 171,
174, 176, 178, 179, 180, 188, 199, 201, 204, 220
Temperature value 132
Threshold 69, 71
Thresholds 68
Troubleshooting 74, 75, 77, 78
Tru64 161, 162
- U -
UCS 31
Understanding BPM Express for Hardware within the Portal environment 46 un-installation 39
Un-installing BPM Express for Hardware 39
Uninstalling BPM Express for Hardware from the
Portal 40
Update 179, 180
Use 168
UsedCapacity 161
Usr/lpp/diagnostics/bin/uesensor 174
Usr/sbin/diskinfo 168
Usr/sbin/ndd 223 usr/SUNWcest/bin/cediag 222 usr/SUNWcest/bin/cestat 222
- V -
v40z 188, 191
VMware ESXi 228
Voltage value 132
- W -
WBEM 165, 176, 178, 179, 180, 228, 229, 230
WBEM Activation 132
WBEM namespace 132
WBEM on Windows - Disks 229
WBEM on Windows - Network 230
WBEM timeout 132
Web 143
Windows 176, 178, 180, 229, 230
Windows Management Instrumentation 229,
230
WMI 229, 230
WMI namespace 132
WMI Script 132
WMI timeout 132
235
194236
About BMC® Software
BMC Software, Inc. NYSE:BMC, is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management. Founded in 1980, BMC Software has offices worldwide and fiscal
2004 revenues of more than $1.4 billion. For more information about BMC
About Sentry Software™
Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides key monitoring solutions specifically designed to expand the capabilities of BMC Performance Manager, thus enabling up to 100% coverage of any infrastructure. Sentry Software specializes in single solutions for multiplatform monitoring of hardware, custom applications or any IT component, and blackout windows. Sentry Software products are deployed in 45 countries across the globe and lead the list of BMC Software’s third-party product sales.
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