WALL MOUNT FIREPLACE

MODEL #RD-S

RD-C

WARNING: This appliance is equipped for (Natural and Propane) gas. Field conversion is not permitted other than between natural or propane gases.

CAUTION – FOR YOUR SAFETY

WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED

EXACTLY, A FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL

INJURY, OR LOSS OF LIFE.

– Do not store or use gasoline or other flammable vapors and liquids in vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

· Do not try to light any appliance.

· Do not touch any electrical switch; do not use any phone in your building.

· Immediately call your gas supplier from a neighbor’s phone. Follow the gas

supplier’s instructions.

· If you cannot reach your gas supplier, call the fire department.

– Installation and service must be performed by a qualified installer, service agency or the gas supplier.

This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided.

Refer to Air for Combustion and Ventilation section on page 5 of this manual.

INSTALLER: DO NOT DISCARD THIS MANUAL – LEAVE FOR HOMEOWNER’S

FUTURE REFERENCE.

This appliance may be installed in an aftermarket*, permanently located manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

Questions about installation, operation, or troubleshooting? Before returning to your retailer, call customer service department toll-free at (877)886-5989.

HS-RD622-0707

TABLE OF CONTENTS

Important Safety Information ...........................................................................................................................................3

Air for Combustion and Ventilation..................................................................................................................................5

Installation .......................................................................................................................................................................7

Operating.......................................................................................................................................................................13

Cleaning & Maintenance ...............................................................................................................................................15

Troubleshooting.............................................................................................................................................................15

Replacement Parts........................................................................................................................................................18

WARNING: READ THE INSTALLATION & OPERATION INSTRUCTIONS

BEFORE USING THIS APPLIANCE

IMPORTANT:

Read instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible fire hazard and will void the warranty.

PRODUCT SPECIFICATIONS

MODEL# RD-S & RD-C

20000 BTU/Hr

Natural

Electronic Piezo

4 in. W.C.

20000 BTU/Hr

LP/Propane

Electronic Piezo

9 in. W.C.

Input Rating

Gas Type

Ignition

Manifold Pressure

Inlet Gas Pressure

Maximum

Minimum

Dimensions, inches (H x W x D)

Heater

Carton

Weight, lbs

Stove

Shipping

10.5 in.

5 in.

26.75 in. x 38.25 in. x 12.25 in.

25 in. x 34.65 in. x 15.75 in.

53

60

14 in.

11 in.

*For purposes of input adjustment

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IMPORTANT SAFETY INFORMATION

IMPORTANT:

Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.

Installation and service must be performed by a qualified installer, service agency, or local gas supplier.

WARNING:

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

CARBON MONOXIDE POISONING

: Early signs of carbon monoxide poisoning resemble the flue with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air immediately! Have heater services. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart, or lung disease, anemia, those under the influence of alcohol, and those at high altitudes.

NATURAL AND PROPANE/LP GAS:

Natural and Propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists. Make certain you read and understand all warnings Keep this manual for reference. It is your guide to safe and proper operation of this heater. Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.

WARNING:

Any change to this fireplace or its controls can be dangerous.

WARNING:

Do not allow fans or any other drafts that alter burner flame to blow directly into the heater. They create drafts that alter burner flame patterns, which can cause sooting.

WARNING:

Do not use a blower insert, heat exchange insert, or other accessory not approved for use with this heater.

Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies. Do not place clothing or other flammable material on or near the appliance. Never place any objects in the fireplace. Heater becomes very hot when running fireplace. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching. Carefully supervise young children when they are in the room with the fireplace.

You must operate this heater with the heater glass panel in place. Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

1. Do not place Propane/LP supply tank(s) inside any structure. Place Propane/LP supply tank(s) outdoors.

2. This heater shall not be installed in a bedroom or bathroom.

3. This heater is designed to be smokeless. Note: During initial operation, slight smoking could occur due to heater burning manufacturing residues.

4. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance (page 15).

5. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

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6. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and

Ventilation, pages 5 through 7. If heater keeps shutting off, see Troubleshooting, pages 15 through 17.

7. Do not run heater:

· Where flammable liquids or vapors are used or stored.

· Under dusty conditions.

8. Do not use this heater to cook food or burn paper or other objects.

9. Do not use this heater if any part has been under water. Immediately call a qualified service technician to inspect the heater and replace any part of the control system and any gas control which has been under water.

10. Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

11. Operating heater above elevations of 4,500 feet could cause pilot outage.

12. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity.

QUALIFIED INSTALLING AGENCY

Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall be performed only by a qualified agency. The term “qualified agency” means any individual, firm, corporation, or company that either in person or through a representative is engaged in and is responsible for: a) The installation, testing, or replacements of gas piping or b) The connection, installation, testing, repair, or servicing of equipment; that is experienced in such work; that is familiar with all precautions required; and that has complied with all the requirement of the authority having jurisdiction.

PRODUCT FEATURES

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system.

The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

DUAL FUEL CAPABLE

Your Fireplace is equipped to operate on either Propane or Natural gas. The fireplace is shipped from the factory ready for connecting to Propane. The fireplace can easily be changed to Natural gas by having your qualified installer follow the instructions on page

9 & 10 and the markings on the fireplace.

LOCAL CODES

Install and use heater with care. Follow all codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of

Massachusetts. Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR

30 upon sale of the unit.

In the State of Massachusetts, unvented propane or natural gas-fired space heaters shall be prohibited in bedrooms and bathrooms.

*Available from:

American National Standards lnstitute, lnc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, lnc.

In the State of

Massachusetts the gas cock must be a T-handle type. The State of

Massachusetts requires that a flexible appliance connector cannot exceed three feet in length.

1 Batterymarch Park

Quincy, MA 02269

This heater is designed for vent-free operation. State and local codes in some areas prohibit the use of vent-free heaters.

4

UNPACKING

1. Remove top inner pack

2. Tilt carton so that fireplace is upright.

3. Remove protective side packaging.

4. Slide fireplace out of carton.

5. Remove protective plastic wrap.

6. Check for any shipping damage. If fireplace is damaged, promptly inform dealer where you bought fireplace.

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30ml) of water for every 1,000 BTUs (.3kWs) of gas input per hour. An unvented room heater is recommended as a supplemental heater (a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does not create a problem. In most applications, the water vapor enhances the low humidity atmosphere experienced during cold weather. The following steps will help insure that water vapor does not become a problem:

1. Be sure the heater is the proper size for the application, including adequate combustion air and circulation air.

2. If high humidity is experienced, the dehumidifier may be used to help lower the water vapor content of the air.

3. Do not use an unvented room heater as the primary heat source.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

PRODUCING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code, NFPA 54/ANSI Z223.1,Section 5.3, Air for Combustion and

Ventilation. All spaces in homes fall into one of the three following ventilation classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space

The information on pages 6 through 8 will help you classify your space and provide adequate ventilation.

Confined and Unconfined Space

The National Fuel Gas Code, ANS Z223.1 defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m^3 per kw) of the aggregate input rating of all appliances installed in that space and an unconfining space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m^3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.

This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air.

·

Adjoining rooms are connecting only if there are doorless passageways or ventilation grills between them

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

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Unusually tight construction is defined as construction where: a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm

(6x10

-11 kg per pa-sec-m

2

) or less with openings gasketed or sealed and b) weather stripping has been added on windows that can be opened and doors and c) caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air. See “Ventilation Air From

Outdoors” (page 7). If your home does not meet all of the three criteria above, proceed to “Determining Fresh-Air Flow For

Heater Location: (next page).

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Confined or Unconfined Space

Use this worksheet to determine if you have a confined or unconfined space.

Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space Length×Width×Height= ________ cu.ft. (volume of space)

Example: Space size 20ft. (length)×16ft.(width)×8ft. (ceiling height)=2560cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.

__________ (volume of space)÷50 cu. ft.=(Maximum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space)?0 cu.ft.=51.2 or 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free heater

Gas water heater*

Gas furnace

Vented gas heater

Gas heater logs

______________Btu/Hr

______________Btu/Hr

______________Btu/Hr

______________Btu/Hr

______________Btu/Hr

Other gas appliances*+ ______________Btu/Hr

Total = ______________Btu/Hr

Example:

Gas water heater

Vent-free heater

Total

30,000 Btu/Hr

+ 26,000 Btu/Hr

= 56,000 Btu/Hr

*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

Btu/Hr (maximum the space can support)

Btu/Hr (actual amount of Btu/Hr used).

Example : 51,200 Btu/Hr(maximum the space can support)

56,000 Btu/Hr(actual amount of Btu/Hr used)

The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows: a) Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See “Ventilation Air From Outdoors,” page 7. b) Vent room directly to the outdoors. See “Ventilation Air From Outdoors”, 7. c) Install a lower Btu/Hr heater if lower Btu/Hr size makes room unconfined. If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.

WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation, or applicable local codes.

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Ventilation Air From Inside Building

This fresh air would come from adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12 inches of the wall connecting the two spaces (see options 1 and

2, Figure 1). You can also remove door into adjoining room (see option 3,

Figure 1). Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1. Section

5.3, “Air for Combustion and Ventilation” for required size of ventilation grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or duct. You must provide two permanent openings: one within 12 inches of the ceiling and one within 12 inches of the floor. Connect these items directly to the outdoors or spaces open to the outdoors (see Figure 2). These spaces include attics and crawl spaces. Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1, Section

5.3. Air for Combustion and Ventilation for required size of ventilation grills or ducts.

IMPORTANT:

Do not provide openings for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent. Rework worksheet, adding the space of the adjoining unconfined space. The combined spaces must have enough fresh air to supply all appliances in both spaces.

INSTALLATION

NOTICE:

This heater is intended for use as supplemental heat.

Figure 1 - Ventilation Air from Inside

Building

Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house.

Figure 2 - Ventilation Air from Outdoors

WARNING:

A qualified technician must install heater. Follow all local codes.

WARNING:

Never install the heater

· in a bedroom or bathroom

· in a recreational vehicle

· flammable objects are less than 42 inches from the front, top, or sides of the heater

· in high traffic areas

· in windy or drafty areas

CAUTION:

This heater creates warm air currents. These currents move heat to wall surfaces next to heater.

Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls.

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling and adjoining side and back walls.

IMPORTANT:

Vent-free heaters add moisture to the air. Although this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, pages

5 through 7.

CHECK GAS TYPE

Use only the type of gas indicated on the plate. If your gas supply can not meet that requirement, do not install heater.

Call the dealer where you purchased heater for the proper type of heater.

7

CLEARANCES TO COMBUSTIBLES

Carefully follow the instructions below. This fireplace is a wall mount unit designed to mount directly on a wall.

IMPORTANT:

You must maintain minimum wall and ceiling clearances during installation. The minimum clearances are shown in Figure 3. Measure from outermost point of fireplace.

Minimum Wall and Ceiling Clearances (see Figure 3)

A. Clearances from outermost point of fireplace to any combustible side wall should not be less than 4 inches from the left side and 18 inches from the right side.

B. Clearances from the fireplace to the ceiling should not be less than 24 inches.

C. Clearance from bottom of fireplace to the floor should not be less than 4 inches.

CONNECTING TO GAS SUPPLY

WARNING:

A qualified technician must connect heater

Figure 3 - Minimum Clearance to Wall and

Ceiling

WARNING:

This appliance requires a 3/8” NPT inlet connection to pressure regulator (see figure 4).

CAUTION:

Never connect heater directly to the gas supply.

This heater requires an external regulator (not supplied). The external regulator between the gas supply and heater must be installed.

INSTALLATION ITEMS NEEDED

Before installing heater, make sure you have the items listed below.

· piping (check local codes)

· sealant (resistant to propane/LP gas)

· equipment shutoff valve*

· test gauge connection**

· sediment trap

· tee joint

· pipe wrench

· Flexible Gas hose (check local code)

* A CSA design-certified equipment shutoff valve with 1/8” NPT tap is an acceptable alternative to test gauge connection. Purchase the optional

CSA design-certified equipment shutoff valve from your dealer.

Figure 4 – Gas Regulator Location and

Gas Line Access Into Fireplace Cabinet

WARNING:

Never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas. The installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water column for propane and between

5 and 10.5 inches of water column for natural gas. If you do not reduce incoming gas pressure, heater regulator damage could occur. lnstall external regulator with the vent pointing down as shown in

Figure 5. Pointing the vent down protects it from freezing rain or sleet.

Figure 5 – External Regulator With

Vent Pointing Down

8

INSTALLATION

Continued

CAUTION:

Use only new black iron or steel pipe.

Internally tinned copper tubing may be used in certain areas.

Check your local codes. Use pipe of ½ inch diameter or greater to allow proper volume gas to heater. If pipe is too small, loss of pressure will occur. Installation must include an equipment shutoff valve, union, and plugged 1/8-inch NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 6).

*Purchase the optional CSA design-certified equipment shut off valve from your dealer. See Accessories

Figure 6 – Gas Connection

**Minimum inlet pressure for purpose of input adjustment.

IMPORTANT:

Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance. Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

CAUTION:

Use pipe joint sealant that is resistant to gas (PROPANE or NG). We recommend that you install a sediment trap in a supply line as shown in Figure 6. Locate sediment trap where it is within reach for cleaning. Install in the piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed incorrectly, heater may not run properly.

CAUTION:

Avoid damage to regulator. Hold gas regulator with wrench when connecting into gas piping and/or fittings. NG Models: 5 in. to 10.5 in. W.C. Gas supplier provide external regulator for natural gas

CAUTION: Two gas line installation at the same time is forbidden. You are not allowed to open the cover while the machine is running.

Heater is pre-set at factory for propane gas, no changes are required for connecting to propane. Only a qualified installer or service technician can perform gas selection and connecting to gas supply.

CAUTION: To avoid gas leakage at the inlet of regulator, a qualified installer or service technician must use hex plug with sealant.

For changing from propane to natural gas supply:

1. Remove top screw from cover plate, See Figure 7, and rotate to expose gas selection valve.

2. For NATURAL GAS, press knob using a flat screw driver with a blade with thickness of a quarter and turn knob clockwise until the knob locks into the NG position (see Figure 8). Selection valve must be locked in the NG position. Do not operate heater between locked positions!

3. Rotate and close cover over gas selection valve and reinstall screw.

4. Remove hex plug (with wrench provided) from natural gas inlet of regulator and install into LP inlet of regulator; use thread sealant to assure there are no leaks.

For changing from natural gas supply to propane supply:

1. Remove top screw from cover plate, see Figure 7, and rotate to expose gas selection valve.

2. For propane gas, press in knob using a flat screw driver with a blade the thickness of a quarter and turn knob counterclockwise until the knob locks into the LP position, see Figure 9. Selection valve must be locked in the

LP position. Do not operate heater between locked positions.

3. Rotate and close cover over gas selection valve and reinstall screw.

9

4. Remove hex plug from liquid propane inlet of regulator and install into NG inlet of regulator; use thread sealant to assure there are no leaks.

CHECKING GAS CONNECTIONS

Figure 7

Figure 8

Figure 9

WARNING:

Test all gas piping and connections for leaks after installing or servicing. Correct all leaks immediately.

Pressure Testing Gas Supply Piping System Test

Pressures In Excess Of 1/2 PSIG (3.5kPa)

1. Disconnect heater with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either using compressed air or opening gas supply tank valve.

4. Check all joints of gas supply piping system. Apply mixture of liquid soap and water to gas joints. Bubbles forming show a leak.

5. Correct al leaks immediately.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.

10

WARNING:

Never use an open flame to check for a leak. Apply a mixture of liquid soap and water to all joints.

Bubbles forming show a leak. Correct all leaks immediately.

Pressure Testing Heater Gas Connections

1. Open equipment shutoff valve (see Figure 10).

2. Open gas supply tank valve.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from equipment shutoff valve to control valve

(Figure 11). Apply mixture of liquid soap and water to gas joints.

Bubbles forming show a leak

5. Correct all leaks immediately.

6. Light heater (see Operating, page 15).Check all other internal joints for leaks.

Figure 10

7. Turn off heater (see “To Turn Off Gas Appliance,” page 13).

CAUTION:

Make sure external regulator has been installed between gas supply and heater. See guidelines under “Connecting to Gas Supply”

(page 8).

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 10).

2. Pressurize supply piping system by either using compressed air or opening gas supply tank valve.

3. Check all joints from gas meter to equipment shutoff valve (see

Figure 11). Apply mixture of liquid soap and water to gas joints.

Bubbles forming show a leak.

4. Correct all leaks immediately.

FASTENING HEATER TO WALL

Mounting Bracket

The mounting bracket is located on back panel of heater (see Figure 12).

It has been taped there for shipping. Remove mounting bracket from back panel.

Methods For Attaching Mounting Bracket To Wall

Use only the holes provided in mounting bracket to attach bracket to wall. Attach mounting bracket to wall only in one of two ways:

1. To wall stud

2. To wall anchor

Attaching to Wall Stud: This method provides the strongest hold.

Insert mounting screws through mounting bracket and into wall studs.

Attaching to Wall Anchor: This method allows you to attach mounting bracket to hollow walls (wall areas between studs) or to solid walls (concrete or masonry). Decide which method better suits your needs. Either method will provide a secure hold for the mounting bracket.

Figure 11

Figure 12 – Mounting Bracket Location

11

INSTALLATION

Continued

Marking Screw Locations:

1. Tape mounting bracket to wall where heater will be located. Make sure mounting bracket is level.

WARNING:

Maintain minimum clearances shown in Figure 13.

If you can, provide greater clearances from floor and joining wall.

2. Mark screw locations on wall (see Figure 13). If you can, provide greater clearances from floor and joining wall.

Note: Mark only the last hole on each end of mounting bracket insert mounting screws through these holes only.

3. Remove tape and mounting bracket from wall.

Attaching Mounting Bracket to Wall Figure 13 – Mounting Bracket Clearances

Note: Wall anchors, mounting screws, and spacers are in the hardware package. The hardware package is provided with heater. Attaching to Wall

Stud Method For attaching mounting bracket to wall studs:

1. Drill holes at marked locations using 9/64 -inch drill bit.

2. Place mounting bracket onto wall. Line up last hole on each end of bracket with holes drilled in wall.

3. Insert mounting screws through bracket and into wall studs.

4. Tighten screws until mounting bracket is firmly fastened to wall studs.

Attaching to Wall Anchor Method

For attaching mounting bracket to hollow walls (wall are as between studs) or solid walls (concrete or masonry):

1. Drill holes at marked locations using 5/16” drill bit. For solid walls

(concrete or masonry), drill at least 1” deep.

2. Fold wall anchor as shown in Figure 14.

3. Insert wall anchor (wings first) into hole. Tap anchor flush to wall.

Figure 14 – Folding Anchor

4. For thin walls, (1/2” or less), insert key into wall anchor. Push key to “pop” open anchor winds (see Figure 15).

IMPORTANT:

Do not hammer key! For thick walls (over ½” thick) or solid walls, do not pop open wings.

Figure 15 – Popping Open Anchor

Wing for Thin Walls

5. Place mounting bracket onto wall. Line up last hole on each end of bracket with wall anchors.

6. Insert mounting screws through bracket and into wall anchors.

7. Tighten screws until mounting bracket is firmly fastened to wall

Placing heater on Mounting Bracket

1. Locate three horizontal slots on back panel of heater (see Figure 16).

2. Place heater onto mounting bracket. Slide horizontal slots into stand-out tabs on mounting bracket.

Figure 15 – Popping Open

Anchor Wing for Thin Walls

Figure 16 – Mounting Heater onto

Mounting Bracket

12

OPERATING

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING:

If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

· Do not try to light any appliance.

· Do not touch any electric switch; do not use any phone in your building.

· Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

· If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Forced or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information on the side of heater.

2. Unscrew ignitor cap and install a AAA type battery with the anode (+) pointing out. Replace cap.

3. Make sure equipment shutoff valve is fully open.

4. Turn control knob clockwise to the OFF position. (See Figure 17).

5. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information on the

side of the heater. If you don’t smell gas, go to the next step.

6. Turn control knob counterclockwise to the PILOT position.

Press in control knob for five (5) seconds.

Note: You may be running this heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds. This will allow air to bleed from the gas system.

· If control knob does not pop up when released, contact a qualified service technician or gas supplier for repairs.

7. With control knob pressed in, push down button. This will light pilot. The pilot is attached to the front burner. The pilot can be seen through the glass panel. If needed, keep holding in ignitor button until pilot lights.

(See Figure 18).

Figure 17 – Control Knob in the OFF

Position

Note: If pilot does not stay lit, refer to Troubleshooting, pages 15 through 17.

Also contact a qualified service technician or gas supplier for repairs. Until repairs are made, light pilot with match, see “Manual Lighting Procedure.”

8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 Figure 18 – Pilot seconds, release control knob.

· If control knob does not pop up when released, contact a qualified service technician or gas supplier for repairs.

13

OPERATING

Continued

Note: If pilot goes out, repeat steps 3 through 8. This heater has a safety interlock system. Wait one (1) minute before lighting pilot again.

8. Turn control knob counterclockwise any heat level between 1 and 5.

to desired heating level. The main burner should light. Set control knob to

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

THERMOSTATIC CONTROL OPERATION

The thermostatic control used on this model differs from standard thermostats. Standard thermostats simply turn the burner on and off. The thermostat used on this heater senses the room temperature. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The control knob can be set to any comfort level.

Note: The thermostat sensing bulb measures the temperature (depending on housing construction,

The thermostatic control used on this model differs from standard thermostats. Standard thermostats simply turn the burner on and off. The thermostat used on this heater senses the room temperature. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The control knob can be set to any comfort level between HIGH (5) and LOW (1).

TO TURN OFF GAS APPLIANCE

Shutting Off Heater

1. Turn control knob clockwise

to the OFF position.

INSPECTING BURNER

Check pilot flame pattern and burner flame pattern

Figure 19 – Correct Pilot Flame Pattern

PILOT FLAME PATTERN

1. Turn control knob to pilot position

2. Inspect pilot flame and refer to Figure 19 and 20.

· Figure 19 shows a correct pilot flame pattern.

· Figure 20 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool.

When the thermocouple cools, the heater will shut down.

· If the pilot flame is incorrect, as shown in Figure 20.

Figure 20 – Incorrect Pilot Flame Pattern

Turn heater off (see “To Turn Off Gas to Appliance,” page 14)

See Troubleshooting, page 15 through 17.

BURNER FLAME PATTERN

Figure 21 shows a correct burner flame pattern. Figure 22 shows an incorrect burner flame pattern. If pilot flame pattern is incorrect, as shown in Figure 22:

· turn heater off (see “To Turn Off Gas to Appliance,” page 14).

· see Troubleshooting, pages 15 through 17.

Figure 21 – Correct Burner Flame Pattern Figure 22 – Incorrect Burner Flame Pattern

14

CLEANING AND MAINTENANCE

WARNING:

Turn off heater and let cool before servicing.

CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service technician. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

ODS/PILOT AND BURNER

Use a vacuum cleaner or pressurized air.

CLEANING BURNER PILOT AIR INLET HOLE

We recommend that you clean the unit every 2,500 hours of operation or every three months. We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

2. Inspect burner and pilot for dust and dirt.

3. Blow air though the ports/slots and holes in the burner.

Also clean the pilot assembly. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 23). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

CABINET

Figure 23 – Pilot Inlet Air Hole

Air Passageways

· Use a vacuum cleaner or pressurized air to clean.

Use a soft cloth dampened with a mild soap and water mixture. Wipe the cabinet to remove dust.

TROUBLESHOOTING

NOTE: Turn the control knob to “OFF” position first and wait for one minute. Then turn the control knob to “ON” position. Please wait for one minute to allow valve to reset.

WARNING: If you smell gas

· Shut off gas supply.

· Do not try to light any appliance.

· Do not touch any electrical switch; do not use any phone in your building.

· Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department.

WARNING: Make sure that power is turned off before proceeding.

WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair fireplace.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

15

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

When ignitor button is pressed in, there is no spark at ODS/pilot

PROBABLE CAUSE

1. Ignitor is positioned wrong.

2. Ignitor electrode is broken.

3. Ignitor electrode is not connected to ignitor cable.

4. Ignitor cable is pinched.

5. Damaged ignitor cable.

6. Bad piezo ignitor.

7. Low battery.

When ignitor button is pressed in, there is a spark at ODS/pilot but no pilot flame present.

1. Gas supply is turned off or equipment shutoff valve is closed.

2. Control knob not fully pressed in while pressing ignitor button.

3. Air in gas lines (new installation or recent gas interruption).

4. ODS/pilot is clogged.

5. Incorrect inlet gas pressure or inlet regulator is damaged.

6. Depleted gas supply

ODS/pilot lights but flame goes out when control knob is released.

Burner(s) does not light after

ODS/pilot is lit.

Delayed ignition of burner(s).

1. Control knob is not fully pressed in.

2. Control knob is not pressed in long

enough.

3. Equipment shutoff valve is not fully open.

4. Thermocouple connection is loose.

5. Thermocouple damaged

6. Control valve damaged.

1. Burner orifice is clogged.

2. Burner orifice diameter is too small.

3. Inlet gas pressure is too low.

1. Manifold pressure is too low.

2. Burner orifice is clogged.

REMEDY

1. Replace ignitor.

2. Replace electrode.

3. Reconnect ignitor cable.

4. Free ignitor cable if pinched by

any metal or tubing.

5. Replace ignitor cable.

6. Replace piezo ignitor.

7. Replace battery.

1. Turn on gas supply or open equipment shutoff valve.

2. Fully press in control knob while pressing ignitor button.

3. Continue holding down control knob for 30 seconds to remove air. Repeat igniting operation until air is removed.

4. Clean ODS/pilot (see Cleaning and

Maintenance page 15) or replace

ODS/pilot assembly.

5. Check inlet gas pressure or replace inlet gas regulator.

6. Contact local propane/LP Gas

Company

1. Press in control knob fully.

2. After ODS/pilot lights, keep control knob pressed in 30 seconds.

3. Fully open equipment shutoff valve.

4. Hand tighten until snug, and then tighten ¼ turn more.

5. Replace thermocouple.

6. Replace control valve.

1. Burner orifice (see Cleaning and

Maintenance page 15) or replace burner orifice.

2. Replace burner orifice.

3. Contact your gas supplier.

1. Contact your gas supplier.

2. Clean burner (see Cleaning and

Maintenance page 15) or replace burner orifice.

16

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner backfiring during combustion.

High yellow flame during burner combustion.

Slight smoke or odor during initial operation

Heater produces a whistling noise when burner is lit.

Heater produces a clicking/ticking noise just after burner is lit or shut off.

PROBABLE CAUSE

1. Burner orifice is clogged or damaged.

2. Burner is damaged.

3. Gas regulator is damaged.

REMEDY

1. Clean burner orifice (see Cleaning and

Maintenance page 15) replace.

2. Contact Dealer or Customer Service.

3. Replace gas regulator.

1. Gas selection valve not set correctly.

2. Dirty or clogged burner.

3. Not enough air.

4. Gas regulator is defective.

1. Make sure gas selection valve is set

correctly.

2. Check burner for dirt and debris. If

found, clean burner (see Cleaning and

Maintenance page15).

3. Replace gas regulator.

4. Contact your gas supplier.

5. Inlet gas pressure is too low. 5. Check inlet pressure.

1. Residues from manufacturing process. 1. Problem will stop after a few hours of operation.

1. Turning control knob to HIGH (5) position when burner is cold.

2. Air in gas line.

3. Air passageways on heater are blocked.

4. Dirty or partially clogged burner orifice.

1. Metal is expanding while heating or contracting while cooling.

1. When heated, the vapors from furniture polish, wax, carpet cleaners, etc., turn into white powder residue.

1. Turn control knob to LOW (1) position and let warm up for a minute.

2. Operate burner until air is removed from line. Have gas line checked by local propane/LP Gas Company.

3. Observe minimum installation clearances (Figure 4, page 10).

4. Clean burner (see Cleaning and

Maintenance Page 18) or replace burner orifice.

1. This is common with most heaters.

If noise is excessive, contact qualified service technician.

1. Turn heater off when using furniture polish, wax, carpet cleaner or similar products.

White powder residue forming within burner box or on adjacent walls or furniture

17

REPLACEMENT PARTS

NOTE: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement parts, call Customer Service toll free at (1-877-886-5989) for referral information.

When calling Customer Service or your dealer, have ready:

· Your name

· Your address

· Model and serial number of your heater

· How heater was malfunctioning

· Type of gas used (Propane/LP or Natural gas/NG)

· Purchase date

· Usually, we will ask you to return the defective part to the factory

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s) call Customer Service toll free at (1-877-886-5989) for referral information.

When calling Customer Service have ready:

· Model number of your heater

· The replacement part number

18

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 18 of this manual.

KEY NO PART NUMBER DESCRIPTION QUANTITY

1

4

RV83F1-4/9

W20DT023

REGULATOR

ODS OUTLET TUBE 1

1

1

9

10

11

12

5

6

7

8

13

14

15

16

YDF06

W20DT020

W20DT022

W20DT021

W20DT019

SIT5455-200

W20DT200

NDD0308X400-RD

WD20D231

ML029-01

MDL304B

FBD231

SELECTION VALVE

OUTLET TUBE

ODS OUTLET TUBE 2

ODS INLET TUBE

INLET TUBE

T-STAT VALVE 1

BURNER

DOUBLE ODS

INSET OF AIR

NUT

KNOB

GASKET

1

1

1

1

1

1

1

1

1

1

1

1

19

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on 18 of this manual.

KEY NO PART NUMBER DESCRIPTION

QUAN

TITY

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

3

4

5

1

2-1

2-2

W20DT402-1

W20DT120

W20DT190

W20DT003

W20DT004

W20DT014

W20DT006

W20DT140

W20DT200

W20DT005

W20DT009

W20DT100

W20DT180

W20DT007

AL092-01

W20DT002

W20DT401-01

W20DT403-01

W20DT012

W20DT015

W20DT016

W20DT40123

LEFT/RIGHT DECORATIVE PANEL

FRONT PANEL ASSEMBLY (RD-S)

FRONT PANEL ASSEMBLY (RD-C)

THERMAL INSULATION PANEL 1

UPPER GLASS RETAINER

LOWER GLASS RETAINER

FLAT GLASS

REFLECTOR ASSEMBLY

BURNER ASSEMBLY

TOP PANEL

BOTTOM PANEL

CABINET TOP

CABINET

WALL MOUNTING BRACKET

IGNITOR

VALVE COVER

TOP DECORATIVE PANEL

BOTTOM DECORATIVE PANEL

WARNING PLATE

THERMAL INSULATION PANEL 2

THERMAL INSULATION PANEL 3

DECORATIVE PANEL ASSEMBLY

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

1

1

1

20