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User’s Guide ValueJet 1204
User’s
Guide
VJ-1204
Eco-Solvent
Ultra Printer
FOR EUROPE ONLY!
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User’s Guide ValueJet 1204
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User’s Guide ValueJet 1204
COPYRIGHT NOTICE
COPYRIGHT © July 2011 Mutoh Belgium nv. All rights reserved.
This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner.
This document is furnished to support the Mutoh ValueJet 1204 printer. In consideration of the furnishing of the information contained in this document, the party to whom it is given, assumes its custody and control and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be copied or reproduced without written consent of Mutoh Belgium nv.
This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so.
This guide is intended for the European, African and Middle East (EMEA region) markets only.
July 2011
Published: Mutoh Belgium nv, Archimedesstraat 13, B-8400 Oostende, BELGIUM www.mutoh.eu
www.mutoh.be
IMPORTANT NOTICE
For users in Europe
This is a Class A product approved for industrial environments.
In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures.
Change the direction of the receiving antenna or feeder.
This product is subject to the WEEE regulations.
Environmental information
Disposal of your old product
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.
When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC.
Please inform yourself about the local separate collection system for electrical and electronic products.
Please act according to your local rules and do not dispose of your old products with your normal household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.
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User’s Guide ValueJet 1204
Trademarks mentioned in this guide
• MUTOH, ValueJet, VJ-1204 are registered trademarks or product names of MUTOH BELGIUM nv.
• Windows95, Windows98, Windows NT4.0, Windows2000, Windows XP, Windows Vista, Windows 7, and
MS-DOS are registered trademarks or product names of Microsoft Corporation.
• Other company and product names may be registered trademarks or product names.
Notes
• The product and the contents of this publication may be changed without prior notification.
• MUTOH Belgium nv has made the best efforts to keep this publication free from errors, but if you find any uncertainties or misprints, please call us or the reseller from which you bought this equipment.
• MUTOH Belgium nv shall not be liable for any damages or troubles resulting from the use of this equipment or this guide.
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User’s Guide ValueJet 1204
ABOUT THIS GUIDE
Purpose and Target Readers
Thank you for purchasing a Mutoh ValueJet 1204 printer!
This guide explains preparations before use and operation procedures for MUTOH’s Full Colour Inkjet printer
VJ-1204.
This guide is prepared for the owners and operators of this product.
Before using the printer, fully understand the contents and directions in this guide.
Guide Configuration
Section Contents
1 Safety instructions
This chapter explains about the printer installation, warning terms which the operator needs to know, caution items and warning labels stuck on the printer main unit.
2 Product overview
This chapter explains about the features of the printer along with the names and functions of each part.
3 Installing the unit This chapter explains how to install the printer.
4 Handling the printer This chapter explains how to handle the printer.
5 Periodical maintenance
This chapter explains how to perform the maintenance.
6 Troubleshooting
This chapter describes possible troubles during the use of this product and countermeasures.
7 Appendix Interface specifications & options
Notes
• 1 Safety instructions through 4 Handling the printer must be read before using the printer.
5 Periodical maintenance through if necessary.
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7
TABLE OF CONTENTS
1 SAFETY INSTRUCTIONS ......................................................................................................................... 9
1.1
I NTRODUCTION .................................................................................................................................... 10
1.2
W ARNINGS , CAUTIONS AND NOTES ....................................................................................................... 10
1.3
I MPORTANT SAFETY INSTRUCTIONS ....................................................................................................... 10
1.4
W ARNING LABELS ................................................................................................................................ 13
1.5
O PERATION PROCEDURE LABELS .......................................................................................................... 15
2 PRODUCT OVERVIEW ........................................................................................................................... 17
2.1
F EATURES ........................................................................................................................................... 18
2.2
N AME OF THE PARTS AND FUNCTIONS ................................................................................................... 19
2.3
P RINTER MODE .................................................................................................................................... 24
3 INSTALLING THE UNIT .......................................................................................................................... 25
3.1
I NTRODUCTION .................................................................................................................................... 26
3.2
I NSTALLATION SPACE ........................................................................................................................... 26
3.3
I NSTALLATION PROCEDURE .................................................................................................................. 27
3.4
P OWER CABLE CONNECTION ................................................................................................................ 28
3.5
S WITCHING THE POWER ON / OFF ......................................................................................................... 30
3.6
I NSTALLING INK CASSETTES FOR THE FIRST TIME ................................................................................... 33
3.7
C ONNECTING THE PRINTER TO THE PC ................................................................................................. 39
3.8
T RANSFER AND TRANSPORTATION ........................................................................................................ 41
3.9
S TEPS AFTER TRANSFER ...................................................................................................................... 45
4 HANDLING THE PRINTER ..................................................................................................................... 47
4.1
I NTRODUCTION .................................................................................................................................... 49
4.2
M AKING THE PRINTER READY TO PRINT ................................................................................................ 49
4.3
U SING MEDIA ....................................................................................................................................... 50
4.4
H ANDLING AND INSTALLING M EDIA ........................................................................................................ 52
4.5
T EST P RINT ......................................................................................................................................... 68
4.6
A DJUST PRINT ..................................................................................................................................... 73
4.7
M ENU SETUP ON THE OPERATION PANEL ............................................................................................... 77
4.8
S ETUP MENU ....................................................................................................................................... 79
4.9
O PERATING FROM THE OPERATION PANEL ............................................................................................. 93
5 PERIODICAL MAINTENANCE ................................................................................................................ 99
5.1
D ONE BY END USER ........................................................................................................................... 100
5.2
D ONE BY A UTHORIZED M UTOH T ECHNICIAN ........................................................................................ 110
6 TROUBLESHOOTING ........................................................................................................................... 111
6.1
M ALFUNCTION AND FAILURE OF THE PRODUCT .................................................................................... 112
6.2
E RROR MESSAGES ............................................................................................................................ 116
6.3
T HE MEDIA IS JAMMED ........................................................................................................................ 120
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User’s Guide ValueJet 1204
Chapter 2: Product Overview
1 SAFETY INSTRUCTIONS
1.1 I NTRODUCTION 10
1.2 W
ARNINGS
,
CAUTIONS AND NOTES
10
1.3 I MPORTANT SAFETY INSTRUCTIONS 10
1.4 W
ARNING LABELS
13
1.4.1 Handling the operation procedure labels
1.4.2 Locations and types of warning labels
13
13
1.5 O
PERATION PROCEDURE LABELS
15
1.5.1 Handling the operation procedure labels
1.5.2 Locations and types of warning labels
15
15
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User’s Guide ValueJet 1204
Chapter 2: Product Overview
1.1 INTRODUCTION
This chapter explains about the printer installation, warning terms which the operator needs to know, caution items and warning labels stuck on the printer main unit.
Caution
• When performing installation and operation of the printer, be sure to follow the directions and warnings mentioned in this document.
1.2 WARNINGS, CAUTIONS AND NOTES
The contents of alarm displays included in this User’s Guide and warning labels stuck on the main body of the printer are classified into three categories, according to degree of danger.
Understand the meaning of the following warning terms and follow the contents (instructions) in this guide.
Warnings Meaning
Important
If ignored, it would lead to dangerous situations where death or serious injury may be caused.
Caution
If ignored, it would lead to a dangerous situation, causing slight or middle class illness, or damage to the product or parts of the product.
Notes Used for a special caution and information that must be emphasized.
1.3 IMPORTANT SAFETY INSTRUCTIONS
In order to use the printer safely, the general notes which must be followed are explained.
Symbol Meaning
Indicates ‘prohibited’ operations.
Indicates required operations.
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Chapter 2: Product Overview
Important
Do not install the printer places where there is a possibility that the printer may be damaged or might fall by chance.
•
•
•
On a shaky stand
Slanting location
Places where vibration of other machines etc. is transmitted
Do not stand on the printer or do not place heavy things on top of it. The printer may be damaged or might fall by chance.
When not in use, cover the printer with a blanket and do not close the vent. If the vent is closed, the printer could accumulate heat inside and may cause fire.
Do not install the printer in places where the humidity is high and in a dusty environment. It could lead to electric shock and fire.
Do not use a damaged power cable. It could lead to an electric shock and fire.
Do not take out or insert the power plug with wet hands. This could lead to an electric shock.
Do not connect earth cables in the following areas :
• Gas pipes. Doing so may cause fire or an explosion.
• Earth terminals for telephone lines or lightning rods. Doing so may cause a large flow of voltage if lightning occurs.
• Water pipes or faucets. If there is a plastic part in the pipe, the grounding will not work correctly.
Do not store combustible materials on the print platform. It could lead to fire when raising the temperature.
Do not insert or drop metal or objects which are easily combustible through the openings such as fresh air inlet into the printer. It could lead to an electric shock and fire.
When foreign substances or liquids such as water entered the printer, do not use the printer. It could lead to an electric shock and fire. Immediately switch off the power, disconnect the power plug from the electric socket, and contact your local MUTOH dealer.
While installing optional items, be sure to switch OFF the power of the printer and pull out the power plug. It could lead to an electric shock.
Wire the various codes (cable) as explained in the User’s Guide. Wrong wiring could cause fire.
Be sure to use the power cable supplied with the printer. If other power cables are used, it could cause an electric shock or fire.
Make sure to use only the specified power supply (AC 100 V - 120 V or AC 220 V - 240 V). If a power supply other than the specified voltage is used, it could cause an electric shock and fire.
Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use complex multiple plugs on the same socket. This could generate heat and might cause fire.
Be sure to use a dedicated power socket with earth wire for the power supply, and connect it to the earth wire. If the earth wire is not connected, an electric shock or fire may occur.
The waste fluid from the printer should be considered as industrial waste. Proper waste fluid disposal according to industrial waste disposal laws of your local governments are required. Consign disposal of waste fluids to specialized processor.
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Chapter 2: Product Overview
Caution
Pay attention to the following points, while handling the power cable.
•
•
•
Do not place or keep heavy objects on the power cable.
Do not bend, twist or pull the power cable by force.
Do not route the power cable near heating appliances.
Pay attention to the following points while handling the power supply plug. Any mishandling of the power cable could cause a fire.
•
•
Make sure that no foreign substances such as dust etc. are stuck to the power plug.
Make sure that the power plug is firmly inserted to the edge of the power socket.
While handling the ink cassettes, pay attention so that the ink does not get into your eyes or stick to your skin. If the ink gets into your eyes or sticks to your skin, immediately wash off with water. It might possibly cause irritation and light inflammation of your eyes. In cases of any abnormality, consult a physician immediately.
Do not disassemble the ink cassettes. If disassembled, there is a possibility that the ink might come into contact with your eyes or skin.
Be careful to see that your fingers are not caught in-between opening and closing the media cover.
Do not operate the media set lever during printer initialization. If the carriage portion and the pressurizing roller portion touch each other, there is a possibility that the printer may break down.
Do not touch the media guide during printing. It is hot and may cause burns.
Do not touch the media feed slot, platen or media guide while heaters are operating. They are hot and may cause burns.
Do not use volatile solvents such as thinner, benzene, or alcohol on the printer. These could damage the paint.
Be careful that moisture does not enter the printer. There is a possibility that the electric circuits inside the printer might get short circuited.
Do not open covers attached with screws under any circumstance. This could cause an electric shock or printer breakdown.
While cleaning with the wiper
• Do not touch the wiper and head cap unit.
Head cleaning may not be executed correctly because of the grease attached.
• Make sure to wipe the print head with a dry poly-knit wiper.
Do not make the main body of the printer slanting or place it in a vertical position or do not keep the printer upside down. There is a possibility that ink inside the printer may leak. Moreover, normal operation after shifting (to these positions) cannot be guaranteed.
Opening and moving the printer to the installation place should be done by :
• VJ-1204: 2 or more persons
While taking out the printer from the container box, make sure to remove the vinyl sheet and hold the handles on the printer side. If the printer is lifted with the vinyl sheet attached, there is a possibility that it might fall and might be damaged.
Installation of the stand to the printer should be done by :
• VJ-1204: 2 or more persons
While installing the stand, be sure to switch OFF the printer power and to pull out the power plug. It could lead to an electric shock.
If the printer is not used for a longer period, make sure to pull out the power plug from the power socket for safety reasons.
Make sure to connect an earth wire to the earth connection which meets the following standards :
•
•
Earth terminal of power socket
Earth wire with copper plate which is buried at a depth of 650 mm or more.
Set the roll media on an even surface such as a desk etc. If the roll media is set in such a way that the scroller is standing vertically, there is a possibility that the scroller might get damaged.
Keep the working area well-ventilated.
When printing is finished, the media guide is at high temperature. Wait until the media guide cools off.
Pay attention to the following points when you cut roll media. Mishandling the razor blade may cause an injury on your finger or hand.
•
•
When you hold media, do not place your finger on the media cut groove.
Move the razor blade along the media cut groove.
Be sure to switch OFF the power, and disconnect the power plug when cleaning the printer.
Move the printer maintaining it in a horizontal position.
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Chapter 2: Product Overview
1.4 WARNING LABELS
In this section, the handling, location and types of warning labels are explained.
A warning label is used on parts of the printer which especially need caution. Understand the locations and the descriptions of the danger associated with each label before operating the printer.
1.4.1 Handling the operation procedure labels
When handling the warning labels, be careful about the following points.
•
•
•
Notes
Check whether all warning labels can be read. If the letters or illustrations on the label are not clear, remove the dirt from the label.
Use cloth, water and neutral detergent to remove dirt from a warning label. Avoid using either organic solvents or gasoline.
It is necessary to replace the labels if they are damaged, lost or illegible.
If the warning labels have to be replaced, contact your local MUTOH dealer.
1.4.2 Locations and types of warning labels
1
2
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5
6
3
4
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Chapter 2: Product Overview
1.5 OPERATION PROCEDURE LABELS
In this section, the handling, location and types of operation procedure labels are explained. Operation procedure labels contain items for which the operator should be particularly careful while operating the printer.
1.5.1 Handling the operation procedure labels
Be careful about the following points, when handling the operation procedure labels.
Notes
• Check whether all operation procedure labels can be read. If the letters or illustrations on the labels are not clear, remove the dirt from the label.
• Use cloth, water and neutral detergent to remove dirt from an operation procedure label. Avoid using either organic solvents or gasoline.
• It is necessary to replace the labels if they are damaged, lost or illegible.
If the operation procedure labels have to be replaced, contact your local MUTOH dealer.
1.5.2 Locations and types of warning labels
2
3
N°
1
Types of operation procedure labels
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Chapter 2: Product Overview
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Chapter 2: Product Overview
2 PRODUCT OVERVIEW
2.1 F EATURES 18
2.2 N
AME OF THE PARTS AND FUNCTIONS
19
2.2.1 Front section
2.2.2 Rear section
19
2.3.1 Normal mode
20
2.2.3 Operation panel 21
2.3 P RINTER MODE 24
24
2.3.2 Menu mode
2.3.3 Changing the printer mode
24
24
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User’s Guide ValueJet 1204
Chapter 2: Product Overview
This chapter explains the features of the printer, and the names and functions of each part.
2.1 FEATURES
In this section, the main features of the printer are explained.
(1) High-speed output
The ValueJet 1204 printer incorporates a new type high speed drop on demand piezo inkjet head.
It offers printing widths up to 1219 mm at one-pass printing and 1200 mm at two-pass printing for VJ-1204.
(2) Wide variety of compatible media
The head is adjustable to two height levels and offers compatibility with maximum media thicknesses of 0.3 mm.
3) Vibrant colour reproduction
ValueJet 1204 utilizes Mutoh’s latest generation Eco-Solvent Ultra inks for indoor and outdoor applications.
This printer uses 220 ml of eco solvent ink cassettes with a dedicated IC chip. The ink level inside of the ink cassettes is monitored by the printer for maximum productivity
(4) Multi-heater
Heaters are installed at three locations (pre-heater, fixer (platen), dryer) allowing the eco solvent ultra ink to optimally fix on the media and dry quickly.
(5) Effective use of media
A JOG feature is provided to allow setting of the print starting position as required. Printing can be performed on media that has already been printed on. This allows effective use of left margins.
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2.2 NAME OF THE PARTS AND FUNCTIONS
In this section, the names and functions of each part are explained.
2.2.1 Front section
User’s Guide ValueJet 1204
Chapter 2: Product Overview
N° Name Function
1 Media hold lever
2 Operation panel
To fix and release media.
To make all printer related settings.
3 Front cover To protect the user from coming in contact with the driving mechanism.
4 Waste fluid tank To collect the printer’s waste fluid.
5 Stand
6 Book holder
To install the printer on a levelled floor.
To store printer documentation.
7 Media guide
To guide the media smoothly through the printer. The printer also has an incorporated heater to dry the ink.
8 Media cut groove To guide a knife when cutting off the media.
9 Pressurizing lever Press and hold the media when printing.
10 Platen
To guide the media smoothly through the printer. The printer also has an incorporated rest heaters to fix the ink.
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2.2.2 Rear section
User’s Guide ValueJet 1204
Chapter 2: Product Overview
N° Name
1 AC inlet To connect the power cable.
2
Network interface connector
Function
To connect the network interface cable.
3 USB connector
4 Scroller receiver
5 Media feed slot
To connect the USB cable.
To install the scroller with roll media.
To insert roll media.
6 Ink cassette slots To install the ink cassettes.
Used for smoothly feeding through media when the media is set or printed.
The ValueJet 1204 printer also incorporates a pre-heater element to warm up the installed media before printing.
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Chapter 2: Product Overview
2.2.3 Operation panel
This section explains the name and the function of each operation key and status light.
Notes
Refer to the following for details regarding the operation method of the operation panel.
• When performing menu settings from the operation panel: Menu setup on the operation panel
• When performing various operations on the operation panel: Operating from the operation panel
The operation keys have 2 different functions, depending on the printer mode:
Normal mode Various functions for printing can be performed on the operation panel.
Menu mode Various setup items (e.g. IP address, etc…) can be set on the operation panel.
For details on the printer mode, refer to “Printer mode”.
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(1) Operation keys in the Normal mode
N° Key
1 [Menu]
Function
Changes to Menu mode.
User’s Guide ValueJet 1204
Chapter 2: Product Overview
[Enter] --
2
[Cleaning] Cleans the printer head when pressed for two seconds or more.
3 [Cancel]
During printing: Printing is terminated and the remaining data is deleted.
During receiving/analysis: All data received and analysed data is already deleted and the currently received data of the next print file is ignored.
Ink dry timer wait: Ink dry timer wait is cancelled and the media is ejected.
[<] --
4
[Nozzle Check] Press and hold this key for two seconds or more to print a nozzle check
5 [>] Sets Cleaning Mode. The indication lights of Cleaning mode light up in green.
6
[Backward feed
↑
]
[Setting value +]
Feeds the media in reverse direction.
--
7
[Forward feed
↓
]
[Setting value-]
Feeds the media in forward direction.
--
8 [Power] Switches the printer ON / OFF.
(2) Operation keys in the Menu mode.
N° Key Function
1
2
[Menu]
[Enter]
Shifts from Menu mode to Normal mode.
Selects a specific menu or submenu.
The value is entered and saved.
[Cleaning] --
3
4
[Cancel]
[Back]
Returns to the previous level in the menus structure. Changes in the setup value will not be saved.
Shifts from the Menu mode to Normal mode.
Goes to the previous menu.
5 [Next]
[Backward feed↑ ]
6
[Setting value +]
Goes to the next menu.
--
[Forward feed↓ ]
The numerical value is increased.
--
7
[Setting value-] The numerical value is decreased.
8 [Power] Switches the printer ON / OFF.
Notes
• For details on how to work with the operation panel, refer to the following topics : o
When working in the Menu mode. Refer to: “Menu setup on the operation panel”. o
When working in the Normal mode. Refer to: “Operating from the operation panel”.
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Chapter 2: Product Overview
(3) Status lights
N° Light Colour Status Description
9
Light ON Power ON. blinks
An error has occurred. The error message is displayed on the LCD.
Light OFF Power OFF.
Light ON
Analyzing received data.
Printing.
Light blinks
Receiving data.
Light OFF Data is not received / analyzed.
Light ON Height of head is set to High
11 High Green
Light OFF Height of head is set to Low
Light ON Height of head is set to Low
12 Low Green
Light OFF Height of head is set to High
14 Fine & Super Fine Green
Light ON Printing effect is set to Wave.
Light OFF Printing effect is set to Fine & Super Fine.
Light ON Printing effect is set to Fine & Super Fine.
Light OFF Printing effect is set to Wave.
Light ON Cleaning mode is set to Strong
Light OFF Cleaning mode is set to Normal
17 LCD display section --
Light ON Cleaning mode is set to Normal
Light OFF Cleaning mode is set to Strong
--
Operation status of the printer or error message is displayed.
Notes
• When an error requiring a restart (fatal malfunction of the printer operation) occurs, all lights will blink.
• Contact your local MUTOH dealer if the malfunction cannot be solved.
• For more information please refer to: “Error requiring a restart”.
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Chapter 2: Product Overview
2.3 PRINTER MODE
This section explains the printer modes of the printer and how to change them.
2.3.1 Normal mode
The printer is ready to print.
• The media is loaded and the media type is set.
• Various functions for printing can be performed on the operation panel.
• The message ‘Ready to print’ is shown.
2.3.2 Menu mode
In this mode, various setup items (IP address, etc…) can be set on the operation panel.
Notes
• Essential settings for normal printing can be modified / set on the printer driver or the graphics application software, or via the operation panel.
2.3.3 Changing the printer mode
(1) Changing from Normal mode to Menu mode.
Action:
Result:
Press the [Menu] key.
The display is in ‘Menu’ mode’, from now on called the ‘Setup Menu display’.
The following message is shown: "Menu 1: Setup>".
(2) Changing from Menu mode to Normal mode
Action: Press the [Cancel] key.
Result: The printer returns to the Normal mode.
Notes
• When the printer is in Menu mode and the keyboard remains untouched for 3 minutes, the printer automatically returns to Normal mode.
Notes
• For details on Status messages, refer to
Status messages.
• For details on the Setup menu, refer to Menu setup on the operation panel.
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Chapter 3: Installing the Unit
3 INSTALLING THE UNIT
3.1 I NTRODUCTION 26
3.2 I
NSTALLATION SPACE
26
3.3 I NSTALLATION PROCEDURE 27
3.4 P
OWER CABLE CONNECTION
28
3.4.1 Important notes and cautions 28
3.4.2 Connection procedure 29
3.5 S WITCHING THE POWER ON / OFF 30
3.5.1 Switching the power ON
3.5.2 Switching the power OFF
30
31
3.6 I NSTALLING INK CASSETTES FOR THE FIRST TIME 33
3.6.1 Replacing ink cassettes 36
3.7 C ONNECTING THE PRINTER TO THE PC 39
3.7.1 System requirements
3.7.2 Selecting cables
3.7.3 Connecting network interface cable
39
39
39
3.8 T
RANSFER AND TRANSPORTATION
41
3.8.1 PACK THE MACHINE 43
3.9 S
TEPS AFTER TRANSFER
45
3.9.1 Transporting the printer
Error! Bookmark not defined.
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Chapter 3: Installing the Unit
3.1 INTRODUCTION
This section explains how to fully install the assembled printer. For further information on how to assemble your ValueJet printer, please refer to the Installation Guide.
3.2 INSTALLATION SPACE
Install on a level floor which meets the following conditions.
It has enough strength to support the weight of the printer and the stand
Notes
• For the weight of the printer and the stand, refer to the Operation Manual.
A 500 mm E 1440 mm
B 1000 mm F 3000 mm
C 1000 mm G 2660 mm mm
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Chapter 3: Installing the Unit
3.3 INSTALLATION PROCEDURE
Installation procedure when using the network connection
Starting point: ASSEMBLED VALUEJET
↓
Step Action Reference
1 Connect the power cable.
2 Install the ink cassettes.
Power Cable Connection
Installing ink cassettes for the first time
3 Connect the printer to the PC. Connecting network interface cable
↓
Result: FULLY- INSTALLED VALUEJET
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Chapter 3: Installing the Unit
3.4 POWER CABLE CONNECTION
3.4.1 Important notes and cautions
Important
• Make sure to use the power cable supplied with the printer. Use of a different cable may result in an electric shock or fire.
•
Do not use a damaged power cable. Doing so may result in an electric shock or fire.
• The printer’s disconnect device is the plug on the power cable.
Important
• Do not attempt to plug in electrical plugs with wet hands. Doing so may result in an electric shock.
• Be sure to use the specified voltage (AC 100V-120V/220V-240V). Otherwise, an electric shock or fire may occur.
• Use electricity directly from a power outlet (AC 100V-120V/220V-240V). Do not put many loads on one electrical outlet. Otherwise, heat may be generated, causing fire.
• Be sure to use an outlet with an earth terminal, and to use the terminal correctly. Otherwise, electric shock or fire may occur.
• Do not connect earth cables to : o
Gas pipes. Doing so may cause fire or an explosion. o
Earth terminals for telephone lines or lightning rods. Doing so may cause a large flow of voltage if lightning occurs. o
Water pipes or faucets. If there is a plastic part in the pipe, the grounding will not work correctly.
Caution
• Follow the instructions below when handling the power plug. Otherwise, fire may occur. o
Wipe away dust and any other residue before inserting the plug. o
Ensure that the plug is firmly inserted as far as it will go.
• When not using the printer for a long time, disconnect the plug from the power socket.
• Earth wires must be connected to wires or terminals that fulfil the following conditions : o
Power sockets with earth terminals. o
Earth wires with copper, at least 650 mm under the ground.
Caution
• Be careful when handling the power cable : o
Do not make any modifications to the power cable. o
Do not place anything heavy on the power cable. o
Do not bend, twist, or pull the cable. o
Do not wire the cable near equipment that generates heat.
Notes
• When the printer is ON, do not pull out the power cable from the socket. Whenever the plug is pulled out from the power socket, allow one minute or more before inserting the plug in the power socket again.
• Contact your local Mutoh technician, when the earth connection cannot be established, or when the earth connection is not given.
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3.4.2 Connection procedure
Step 1 : Make sure that the power key is switched OFF.
User’s Guide ValueJet 1204
Chapter 3: Installing the Unit
Notes
• The power is switched ON when pressing the [Power] key. In that case, press the key once again to switch OFF the power.
Step 2 : Plug the power cable to the AC inlet at the back of the printer.
N° Name
Notes
• If the power cable is damaged, contact your local MUTOH dealer.
Notes
• If you cannot use earth terminals nor find any of them, contact your local Mutoh distributor.
• Do not unplug the power cable when the printer is on. If the power cable has been unplugged, leave the printer for at least 1 minute before plugging the cable in again.
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3.5 SWITCHING THE POWER ON / OFF
3.5.1 Switching the power ON
Step 1 : Press the [Power] key to switch ON the printer.
• The Power indication light lights green.
User’s Guide ValueJet 1204
Chapter 3: Installing the Unit
• The printer starts initializing.
• When the initialization is completed, the printer enters its normal status.
Notes
• If there is a problem during initial operation, the printer displays a message and may stop operating.
In case operation stops, refer to "Troubleshooting" and deal with the problem.
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3.5.2 Switching the power OFF
Step 1 : Before powering off, be sure that:
• Printing or other operations are stopped or finished.
• The printer (and operation panel) is in normal mode.
• The head height adjustment lever is lowered.
Step 2 : Press the [Power] key to switch OFF the printer.
• The Power indicating switches off.
Notes
• If the operation panel is in the following status, the power is ON. Press the key once again to switch off the power. o
The [Power] key is pressed in. o
The [Power] indication light lights up in green.
• “Power Off" is displayed.
• The printer automatically switches the power OFF.
Notes
• If the head height adjustment lever is raised, “Change Head Gap Low” is displayed. Lower the lever.
• All the lamps on the operation panel and the LCD monitor are switched OFF.
• The printer automatically switches the power OFF.
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Notes
• If there is a problem during the Power off sequence, the printer displays a message and may stop operating.
In case operation stops, refer to “Troubleshooting” and deal with the problem.
• After switching OFF the printer, wait for 10 seconds or longer to switch it ON again.
Step 3 : Raise the media hold lever after the powering OFF cycle. This in order not to damage the media due to the pressure of the grid rollers.
N° Name
1 Media hold lever
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Chapter 3: Installing the Unit
3.6 INSTALLING INK CASSETTES FOR THE FIRST TIME
Caution
• When handling ink cassettes, be careful not to get ink into your eyes or on your skin. However, if this happens, flush immediately with water. Otherwise, your eyes may become inflamed slightly. If you feel discomfort, consult a doctor immediately.
• Do not disassemble ink cassettes. Otherwise, ink may get into your eyes or on your skin.
• Do not shake ink cassettes. Doing so may cause ink leakage.
Notes
• When filling ink in the machine, use Mutoh original Eco-Solvent Ultra inks only.
This printer has been fine tuned for use of genuine ink cassettes. In case of using non original ink cassettes. Printing might become blurred and the end of ink in the cassette might no longer be correctly detected.
The problems caused by doing so will not be covered by the warranty and repair expenses will be paid by the customer.
• Do not shake the ink cassettes strongly to avoid ink leaking out of the cassette.
• Do not disassemble the ink cassette. A disassembled ink cassette cannot be used.
• Make sure to use an original cleaning fluid.
• Before installing the ink cassette, shake it gently. Doing so will preserve printing quality.
• When storing the ink cassettes in a cold room, be sure to take them out of stock at least 3 hours before using them.
• Insert or remove the ink cassette not more than 10 times.
If inserting or removing the ink cassette 10 times or more, it cannot be used even if there is some remaining ink inside.
• Each ink cassette has a dedicating smart chip recognising ink types, colour and ink level inside of the cassette. Taking out a cassette from its cassette slot during printing might result in damaging the smart chip, causing the cassette to become obsolete.
Step 1 : Switch ON the printer.
• The printer starts initialization.
• The operation panel displays "[KCMY] Discharged".
After the initial operation is complete, "Insert CleaningCart." is displayed.
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Step 2 : Take out the cleaning cassette from the solvent resistant blister.
Step 3 : Install the cleaning cassette into the ink cassette slot.
• Keep
• Insert the cleaning cassette to the end of the slot .
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Chapter 3: Installing the Unit
N° Name
2 Ink cassette slot
• The printer starts filling cleaning fluid.
Step 4 : After cleaning fluid has been filled, take out the cleaning cassette.
• "During washing" is displayed and the printer starts head cleaning
• "Insert Ink cassettes" is displayed after the head cleaning.
Step 5 : Take out the ink cassette from the solvent resistant blister and shake it gently 2-3 times.
• The slots for the ink cassettes are specified depending on the colours of ink cassettes. Match the colour marked by the side of each slot with the colour of the ink cassette.
• Keep
• Insert the ink cassettes in the printer as follows :
• The ink cassettes must be inserted in a specific slot according to the type and colour used.
• Insert the cassettes with the arrow mark “▲” face-up and pointing to the rear of the printer.
• Insert the cassettes as far as possible.
• Install all four colours.
N° Name
1 Ink cassette
2 Ink cassette slot K
3 Ink cassette slot C
4 Ink cassette slot M
5 Ink cassette slot Y
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Notes
• The ValueJet ink cassettes are developed in such a way that miss-insertion is not possible. For each colour, a different design is used, i.e., fins are placed at the outside of each cassette, at different locations, depending on the ink colour used.
Result: The operation panel displays "Ink Refill **%", and the initial ink replenishment starts.
• The ink replenishment takes about five minutes. Initial ink replenishment and pause operation are repeated during initial filling.
• After the ink replenishment is completed, when “100%” is displayed, the operation panel displays
"Paper End".
Notes
• During ink filling : o
Do NOT switch off the printer. o
Do not pull out the printer power cable. o
Do not open the front cover. o
Do not push the media hold lever to the back side.
Notes
• After an initial ink fill, the following can occur : o
Printed lines become blurred. o
White lines appear in the prints.
• If this is the case, perform two or three head cleanings, and check the results.
• If the quality of the printed image did not improve after performing the head cleanings, leave the printer idle for more than one hour. After that, perform another head cleaning and check the printed image. If the quality still did not improve, contact your local MUTOH dealer.
Notes
• Only use Mutoh original ink for ValueJet printers.
This printer is fine tuned for genuine ink cassettes. In case of using non genuine ink cassettes, notice the following : o
Printing might become blurred and the end of ink in the cassette might no longer be correctly detected. o
The problems caused by the use of non original ink cassettes will not be covered by the warranty and repair costs will be at the expense of the customer.
• When ink cassettes are moved from a cold place to a warm place, keep the ink cassettes unused for three hours or more in the printing environment.
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3.6.1 Replacing ink cassettes
This section describes the replacement time and replacement method for the ink cassettes.
(1) Replacement time
A. When “[****] InkNearEnd” is displayed on the operation panel
• This message is displayed when there is a small amount of ink remaining in the ink cassette.
• When “[****] InkNearEnd” is displayed, the alarm buzzer sounds continuously.
• To stop the buzzer, press the [Enter] key.
• Replace with the new ink cassette.
B. When “[****] InkEnd” is displayed on the operation panel
• This message is displayed when there is no ink remaining in the ink cassette.
• When “[****] InkEnd” is displayed, the alarm buzzer sounds continuously.
• To stop the buzzer, press the [Enter] key.
• Immediately replace it with the new ink cassette.
Notes
• The display indicates which ink colour became low or ran out : o
K: Black o
C: Cyan o
M: Magenta o
Y: Yellow
• Only remove and insert ink cassettes at the time of replacement. Not doing so may result in incorrect printing behaviour due to failures such as nozzle loss, or air which might come in the ink tubes.
• If "Ink End" appears, it is not possible to print until you insert the new ink cassette.
• If there is no new ink cassette available, leave the empty ink cassette in the printer. Leaving the printer without ink cassettes inside the ink cassette slots may result in head clogging.
(2) Cassette Types
Ink cassette K (Black: 220ml)
Ink cassette C (Cyan: 220ml)
Ink cassette M (Magenta: 220ml)
Ink cassette Y (Yellow: 220ml)
RJ80U-22-BK
RJ80U-22-CY
RJ80U-22-MA
RJ80U-22-YE
Notes
• Only use Mutoh original ink.
This printer is developed for use of genuine ink cassettes. In case of using non genuine ink cassettes, : o
printing might become blurred and the end of ink in the cassette might no longer be correctly detected. o
the problems caused by doing so will not be covered by the warranty and repair expenses will have to be paid by the customer.
• When the ink cassette is moved from a cold place to a warm place, keep the ink cassette unused for three hours or more in the printing environment.
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(3) Replacement steps
Caution
• When handling ink cassettes, be careful not to get ink into your eyes or on your skin. However, if this happens, flush immediately with water. Otherwise, your eyes may become inflamed slightly. If you feel discomfort, consult a doctor immediately.
• Do not disassemble ink cassettes. Otherwise, ink may get into your eyes or on your skin.
Notes
• Do not shake ink cassettes. Doing so may cause ink leakage.
• Do not disassemble the ink cassette. A disassembled ink cassette cannot be used.
• When an ink cassette is moved from a cold place to a warm place, keep the ink cassette unused for three hours or more in the printing environment.
• Do not refill the ink cassettes, doing so may result in incorrect printing.
• Insert or remove the ink cassette at the time of replacement only.
Step 1 : Verify that the printer is ON.
Notes
• Do not replace ink cassettes when the printer is switched OFF. Doing so may result in incorrect detection of the remaining ink and result in abnormal printing behaviour.
Step 2 : Remove the empty ink cassette(s) from the ink cassette slot (s).
Notes
• A used ink cassette must be put in a vinyl bag or a bag used for this kind of waste. Disposal of an ink cassette must be done in compliance with the regulations and instructions of the local authorities.
2 Ink cassette slot
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Step 3 : Unpack the new ink cassette(s).
Notes
• Open the solvent resistant cassette blister just before inserting the ink cassette into the cassette slot. Leaving the ink cassette open for a long time may result in an abnormal printing.
• Use the ink cassettes within 2 years from the date printed on the package. Using an ink cassette after this period may affect the print quality.
• Replace the ink cassette within 6 months after installing it into the printer.
• Insert or remove the ink cassette not more than 10 times. This to prevent that the smart chip or its reader would be worn out and malfunction in this way. If inserting / removing more than 10 times the ink cassette could malfunction even if there is some ink remaining.
Step 4 : Insert the new ink cassette(s)
Step 5 : Verify that the printer returns to Normal mode
Notes
• The printer resumes printing when replacing ink cassettes.
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Chapter 3: Installing the Unit
3.7 CONNECTING THE PRINTER TO THE PC
3.7.1 System requirements
For details about the system requirements, please refer to the documentation of the RIP software of your choice.
3.7.2 Selecting cables
The printer is equipped with a network interface and a USB interface to connect it with a PC.
A network interface cable or an USB cable is required to connect the PC with the printer.
Notes
• To connect the printer via a network interface cable, refer to “Connecting network interface cable”.
• The USB connection is reserved for service technicians only.
3.7.3 Connecting network interface cable
Step 1 : Switch OFF both the printer and the PC.
Step 2 : Plug the network interface cable into the network interface connector located at the back of the printer.
N° Name
1 Network interface cable
2 Network interface connector
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Step 3 : Secure the network interface cable with the cable clip.
User’s Guide ValueJet 1204
Chapter 3: Installing the Unit
N° Name
1 Network interface cable
Step 4 : Plug the other end of the network interface cable into your PC.
Notes
• Refer to the PC documentation for information concerning connection possibilities.
• For network settings on the side of the printer, refer to “Panel setup menu overview”
• The USB connection is reserved for service technicians only.
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3.8 TRANSFER AND TRANSPORTATION
Caution
• Transfer the printer maintaining the horizontal position.
• Do not place the printer on a slope or vertical position, nor keep the printer upside down. This to avoid ink leaks inside the printer. Moreover, normal operation after shifting to these positions cannot be guaranteed.
Step 1 Verify that the printer is powered ON.
Step 2 Pull out the waste fluid tank.
N°
1
Result: the operation panel displays “No Waste fluid box".
Notes
Description
Waste fluid box
• A used waste fluid tank must be put in a vinyl bag or a bag used for this kind of waste.
• Disposal of a waste fluid tank must be done according to your local laws and regulations.
Step 3 Install a new waste fluid tank.
N°
1
Description
Waste fluid box
Step 4 Verify that the operation panel displays "Exchange Tank? No".
Step 5 Select "Exchange Tank? Yes” and press the [Enter] key.
Step 6 Remove all ink cassettes
Step 7 Switch OFF the printer.
• The operation panel displays “Transport Mode”, and the printer starts the ink rejecting operation. This takes approximately 2 minutes.
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Step 8 Verify that the power light faints when the ink rejection operation is finished.
Step 9 Dispose the waste fluid.
Step 10 Remove the scroller.
Step 11 Remove all cables.
Step 12 Open the front cover and fix the CR belt in the centre section of the printer by fastening the CR belt clip around.
N°
1
Description
CR belt
2 CR belt clip
Step 13 Place the metal plate and fix it with the butterfly screw. The head is now fixed.
N°
1
2
Description
Metal plate
Butterfly screw
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3.8.1 PACK THE MACHINE
Step 1 Loosen the butterfly bolts securing the printer to the stand.
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Chapter 3: Installing the Unit
N°
1
Description
Butterfly bolts
Step 2 Lift the printer main body with the hand grips; be careful not to break off the rubber feet underneath the printer.
N°
1
2
3
4
Description
Hand grips
Rubber grips
Rubber feet
Media guide
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Step 3 Unlock the two casters at the front side of the stand.
Step 4 Remove the book holder at the right side of the stand.
User’s Guide ValueJet 1204
Chapter 3: Installing the Unit
N°
1
Description
Leg (right)
2 Book holder
Step 5 Loosen the hexagon head cap screws with the hexagonal wrench and demount the central beam.
N°
1
2
3
4
Description
Central beam
Left leg
Right leg
Hexagon head cap screws
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Step 6 Loosen the 2 hexagon head cap screws to detach the right support from the caster section.
N°
1
2
Description
Right support
Caster lock
Caster section 3
4 Hexagon head cap screws
Step 7 Detach the left leg from the stand in the same way as the previous step.
Step 8 Now that every component is detached, repack everything in the original packing box before transporting the machine.
3.9 STEPS AFTER TRANSFER
Step 1 : Choose a suitable place for installation and place the printer.
See “Installation guide”
Step 2 : Verify that the butterfly bolts fixing the stand with the printer are tight.
Step 3 : Connect all cables.
Step 4 : Perform a nozzle check, and verify that there is no clogging in the printer head.
See “Nozzle check”
Step 5 : Perform a head alignment.
See “Adjust print”
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Chapter 4: Handling the printer
4 HANDLING THE PRINTER
4.1
I NTRODUCTION 49
4.2
M AKING THE PRINTER READY TO PRINT 49
4.3
U SING MEDIA
4.3.1
Media type
4.3.2
Cautions on handling media
4.3.3
Precaution on storing media
4.3.4
4.3.4.1
The printing area
Roll media
50
50
50
51
51
51
4.3.4.2
Sheet media 51
4.4
H ANDLING AND INSTALLING M EDIA 52
4.4.1
Installing roll media
4.4.2
Loading roll media
4.4.3
Setting media type
4.4.4
Head height adjustment
4.4.5
Media feed compensation
4.4.6
Replacing roll media
4.5
T EST P RINT
4.5.1
Overview and functions of the test prints
4.5.2
Performing a test print
4.5.3
Nozzle check
4.5.4
Mode Print
4.5.5
Setup print
4.5.6
Palette print
4.6
A DJUST PRINT
72
73
4.7
M ENU SETUP ON THE OPERATION PANEL 77
4.7.1
Menu setup procedure
68
70
70
71
52
55
58
60
61
65
68
68
4.7.2
4.8
4.8.1
4.8.2
4.8.3
4.8.4
4.8.5
4.8.6
4.8.7
4.8.8
4.8.9
S
4.8.10
4.8.11
4.8.12
4.8.13
4.8.14
4.8.15
ETUP MENU
4.8.1.1
4.8.1.2
4.8.1.3
4.8.1.4
4.8.1.5
4.8.1.6
4.8.1.7
4.8.1.8
4.8.1.9
4.8.1.10
4.8.1.11
4.8.1.12
4.8.1.13
4.8.3.1
4.8.6.1
4.8.6.2
Panel setup menu overview
MediaType menu
User media menu
Print Mode menu
Dist.Adj menu
Init.Adj.Print menu
Init.Adj.Change menu
Confirm Print menu
Micro Adj. Print menu
Micro Adj.Change menu
Pre Heater menu
Fixer (platen) menu
Dryer menu
StandbyHeating menu
Vacuum Fan menu
Effect menu
Flushing menu
Flushing return count menu
Side Margin menu
Media Initial menu
Media Width / Media Width menu
Media Width menu
MediaWidth menu
Origin menu
Prev. Stick menu
CR Movement menu
Overwrite Cnt menu
Overwrite Wait menu
Slant Check menu
Auto Cleaning menu
Ink Status menu
Roll Length menu
87
88
88
88
89
89
89
89
89
90
84
85
85
86
86
86
87
87
82
82
82
82
83
83
84
84
77
78
79
79
80
81
81
82
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4.8.15.1
Roll Length menu
4.8.16
Head Wash menu
4.8.17
CR Maintenance menu
4.8.18
Initialization menu
4.8.19
Life Times menu
4.8.20
IP Address menu
4.8.21
Subnet Mask menu
4.8.22
Gateway menu
4.9
O PERATING FROM THE OPERATION PANEL 93
4.9.1
Feeding media
4.9.2
Stop printing
4.9.3
Cutting media
4.9.4
Changing and confirming settings on the fly
4.9.4.1
Procedure for changing and confirming set settings while printing
4.9.4.2
settings that can be changed or confirmed while printing
93
94
95
96
96
96
91
91
92
92
90
90
91
91
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Chapter 4: Handling the printer
4.1 INTRODUCTION
This section describes how to make the fully-installed printer “ready-to-print”. For details on how to obtain a fully installed printer, see chapter “Installing the unit”
4.2 MAKING THE PRINTER READY-TO-PRINT
Starting point: FULLY- INSTALLED VALUEJET
↓
Step Action Reference
1 Choose the appropriate media. General info on usable media
2 Install and load the media.
Installing roll media
Loading roll media
3 Set the media type Setting media type
4 OPTIONAL : Adjust the head height Head Height Adjustment
5 Set the printing conditions. Menu setup on the operation panel
6
OPTIONAL: Perform (a) test plot(s) and perform adjusting, cleaning and replacing actions when needed.
Test Print
↓
Result: READY-TO-PRINT VALUEJET
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Chapter 4: Handling the printer
4.3 USING MEDIA
4.3.1 Media type
The type and quality of the media affects the result of drawing enormously. Refer to the description below and use the appropriate media for your purpose.
The following are the recommended media for the printer. Select the appropriate media for your purpose.
Notes
• For more information about the recommended media, contact your local MUTOH dealer.
• Problems that occur due to use of media other than those recommended are not guaranteed.
Notes
• When using recommended media, the setting values for the printing quality is set for each media type.
• When printing on media other than those specified, information regarding proper should be found on the instructions for the media. If not contact the supplier of the media.
4.3.2 Cautions on handling media
When you handle media, please pay attention to the following.
Notes
• Use recommended media in an appropriate environment. Following are the appropriate temperature and humidity ranges for printing.
Recommended working environment
Rate of change
Temperature
23°C
Humidity
40% to 70%
Within 2°C per hour Within 5% per hour
• Do not use creased, damaged, torn, curled, or wrapped media.
• The size of the recommended sheets can change at a fixed ratio according to the temperature changes of the working environment. Before using sheet media, place the sheet in the working environment for at least 30 minutes, to have it match to the temperature of the working area.
• Printing before the media could accommodate to the printing environment may cause media jams due to slippage or creases. This also adversely affects the quality of printing.
• Media has a printable side and a non-printable side. If you print on a not printable side, blurring or slight touching may occur.
• Do not touch the printable side of media. Moisture or oil from hands affects the printing quality.
• Do not leave the printer for a long time with media loaded. The media may curl resulting in misalignment, media jams, or decreased printing quality. In particular, avoid this in winter, dry seasons, or during final printing.
• Do not lose the box or wrapping bag for storing media.
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4.3.3 Precaution on storing media
When storing media, pay attention to the following.
Notes
• Do not store media in high temperature, high humidity, or direct sunlight.
• Store sheet media in the original bag after unpacking.
• Unused roll media must be removed from the scroller, rewound tightly, and stored in the original wrapping bag and the box.
• Do not wet media.
4.3.4 The printing area
4.3.4.1 Roll media
4.3.4.2 Sheet media
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4.4 HANDLING AND INSTALLING MEDIA
Notes
• Refer to “General info on usable media” for details on media handling.
• It is recommended to use tested and compatible media for this printer.
4.4.1 Installing roll media
Notes
• Only use the scroller supplied with this printer.
• For media with a three inch core, three-inch core adapters must be used.
Notes
• It is possible to load the following roll media on the printer’s scroller : o
two inches diameter media core (outer diameter less than 150 mm, weight 19kg or less) o
three inches diameter media core (outer diameter less than 150 mm, weight 19kg or less)
• For details, refer to: “Product specifications”.
Notes
• Set the roll media on a flat and levelled surface.
• If the roll media and scroller are placed in a vertical position, the scroller might get damaged.
Notes
• If you use an optional Take-Up system, please refer to the user guide of the ValueJet 1204 Take-
Up system.
Step 1 : Remove the movable flange from the scroller.
Step 2 : Install the optional three-inch core adapters :
• If using media on a 2 inch core: Don’t use the three-inch core adapters, go to step 3.
• If using media on a 3 inch core: Click a three-inch core adapter on the fixed flange and the movable flange.
N° Name
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Step 3 : Put the roll media on the scroller.
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Chapter 4: Handling the printer
Printable side outside
Step 4 : Push the roll media on the scroller and slide it over the fixed flange.
N° Name
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Step 5 : Move the movable flange over the scroller and firmly press the flange inside the roll media core.
Step 6 : Put the scroller on the printer’s scroller receiver so that the fixed flange is facing the ink cassette slot side.
N° Name
1 Scroller
3 Ink cassette slot
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4.4.2 Loading roll media
Step 1 : Power ON the printer.
User’s Guide ValueJet 1204
Chapter 4: Handling the printer
Caution
• Do not use the media hold lever during printer initialization. If the carriage and the pressure rollers touch each other, the printer might break down.
Step 2 : Push the media hold lever backward.
N° Name
1 Media hold lever
Result: The operation panel displays "Lever Up".
Step 3 : Slide the roll media into the media feed slot.
N° Name
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Notes
• Make sure the roll media is properly wound up on the media core.
• If the front edge of the roll media is not straight, cut it straight on beforehand.
• If the front edge of the roll media is curled, cut it off on beforehand.
• For the cutting method, refer to topic “Cutting media”.
Step 4 : Open the front cover, and pull out the roll media about 0,5 m.
N° Name
Step 5 : Wind back the roll media with the scroller while pressing down the media at the front side of the printer. This will reduce bending and avoid slant of the media.
N° Name
2 Scroller
Step 6 : Pull the media hold lever forward.
N° Name
1 Media hold lever
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Notes
• If the front edge of the roll media is not straight, cut it straight.
Step 7 : Close the front cover.
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N° Name
Result: The operation panel displays the Media setup menu.
Notes
• To change the media type, set the media type as described in “Setting media type”
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4.4.3 Setting media type
Introduction:
When loading the media in a ValueJet, you’ll have to set the media type. The Media setup menu is displayed after the media hold lever is pushed from the backward position to the forward position. (= lever down)
N° Name
1 Media hold lever
Notes
• The printer starts the media initialization without setting the media type when o
The [Cancel] key is pressed. o
No key operations are performed on the operation panel for 10 seconds.
Procedure:
Step 1 : Verify that the printer is switched ON and media is loaded.
Result: After the media is loaded, the display shifts to the Media setup menu.
Notes
• Refer to the following topics for media loading: o
Installing roll media o
Loading roll media
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Step 2 : Press the [Setting value +] key or [Setting value-] to select the correct media type.
Step 3 : Press the [Enter] key to confirm your choice.
Result:
• The media type is determined
• The operation panel displays "Paper Initial", and media initialisation starts.
Step 4 : After media initialization, the operation panel displays "Ready to Print".
Step 5 : When using the roll media, wind back the roll media to avoid slackness at the back.
N° Name
2 Scroller
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4.4.4 Head height adjustment
When used?
Use the head height adjustment feature to prevent the print head from touching the media, when printing at high speeds or when using strongly curved media.
Notes
• If the head height adjustment lever is raised, high print quality will not be guaranteed.
• Do not open the front cover nor change the head height during printing. If the head height is changed, the head alignment will be changed and high print quality will not be guaranteed.
• To perform a head alignment, refer to “Head height alignment”
Procedure:
Step 1 : Open the front cover.
N° Name
Step 2 : Move the head height adjustment lever to change the head height.
Result:
Head
N° Name
1 Head height adjustment lever
The High indication light on the operation panel lights up in green
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Step 3 : Close the front cover.
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N° Name
4.4.5 Media feed compensation
After every printed swat, the media is fed a certain distance. Depending on the kind of media (weight, backing) another media feed compensation has to be set. This to avoid the following phenomenon:
• Printed swats overlap.
• White lines between every swat.
In such cases, follow the procedure below and adjust the media feed compensation value.
Step 1 : Display the Media feed compensation menu on the operation panel.
• Press the [Menu] key. o
Shift to the Setup menu display. o
The operation panel displays "Menu 1: Setup>".
• Press the [>] key. o
The operation panel displays "Set1: MediaType".
• Press the [Enter] key. o
The operation panel displays "Media: Type 1".
• Press the [+] or [–] key to select the media type you wish to use.
• Press the [Enter] key. o
The operation panel displays "**>1: Print Mode".
Notes
• The selected media (Type 1-30) is displayed in "**". Please refer to “Media Type menu”
• Press the [+] or [–] key to select "**>2: PF Adjust>".
• Press the [>] key. o
The operation panel displays "PF1: Init.Adj.Print".
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Step 2 : Perform the initial adjust print.
• Press the [Enter] key. o
The operation panel displays "Feed Length: 250 mm".
Notes
• The length that media is fed (feeding length) for initial adjustment printing is normally set at 250 mm.
• If you make the feeding length longer, the accuracy of the Media feed compensation improves.
If you want to change the feeding length, press the [+] or [–] key and change the set value.
• Press the [Enter]. o
The operation panel displays "Printing". o
Start Initial adjustment printing.
N° Name
2 Media feeding direction o
When the initial adjustment printing is complete, the printer enters the normal status
• After the initial adjustment printing, cut the media. Refer to “Cutting media”
Step 3 : Measure the distance between two pluses in the initial adjustment print using a measurement tool, such as a ruler.
Step 4 : Set up Initial Adjust Change.
• Press the [+] or [–] key to select "PF2: Init.Adj.Change".
• Press the [Enter] key. o
The operation panel displays "Init: 250.0/250mm".
• Press the [+] or [–] key and enter the measured value in step 3.
• Press the [Enter] key. o
The initial adjustment value is saved. o
The operation panel displays "PF2: Init.Adj.Change".
Step 5 : Perform the Confirm Print.
• Press the [+] or [–] key to select "PF3: Confirm Print".
• Press the [Enter] key.
The operation panel displays "Feed Length: 250 mm".
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Notes
• The length that media is fed (feeding length) for confirmation printing is set at 250 mm.
• If you make the feeding length longer, the accuracy of the Media feed compensation improves.
If you want to change the feeding length, press the [+] or [–] key and change the set value.
• Press the [Enter]. o
The operation panel displays "Printing". o
Start Confirmation adjustment printing.
N° Name
2 Media feeding direction
After the confirmation adjustment printing, cut the media. Refer to “Cutting media”
Step 6 : Measure the distance between two pluses in the confirmation adjustment print using a ruler.
Then, confirm that the distance matches the feeding length when printing.
• If the distance does not match the feeding length, follow the procedure from 1 to 5 and readjust.
• If the distance matches the feeding length, proceed to step 7.
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Step 7 : Perform Micro adjustment printing.
• Display the Media feed compensation menu as in step 1.
• Press the [+] or [–] key to select "PF4: Micro Adj. Print".
• Press the [Enter] key. o
The operation panel displays "Printing". o
Start Micro adjustment printing.
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• After the micro adjustment printing is completed, the operation panel displays "PF4: Micro
Adj. Print".
Step 8 : Check the printing result.
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Step 9 : Set up the Micro Adjustment Change.
• Press the [+] or [–] key to select "PF5: Micro Adj.Change".
• Press the [Enter] key. o
The operation panel displays "Micro: 0pulse".
• Press the [+] or [–] key and enter the micro adjustment value according to the printing result in step 7.
• Press the [Enter] key. o
The micro adjustment value is saved. o
The operation panel displays "PF5: Micro Adj.Change". o
The Media feed compensation is complete.
4.4.6 Replacing roll media
Describes the replacement time and replacement method for roll media.
(1) Replacement time
Replace roll media if...
… the roll media runs out.
• The operation panel displays "End of Roll".
• If the media runs out during printing, the printer stops printing.
… you want to change the media type.
(2) Replacement steps
Caution
• Be careful not to pinch your fingers when opening or closing the front cover.
1. Remove the installed roll media.
Step 1 : Verify that
• the printer is switched ON,
• the printer is in Normal mode, and
• the printer is NOT printing
Step 2 : Push the media hold lever backward (lever up).
N° Name
1 Media loading lever
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Step 3 : Lift both ends of the scroller and gently rewind the media.
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N° Name
2 Scroller
Step 4 : Remove the scroller from the scroller receiver, and place it on a horizontal surface.
N° name
1 Scroller
Step 5 : Hold the movable flange, and tap the scroller to remove the movable flange.
N° name
2 Scroller
Notes
• Do not drop the media when removing it to prevent damage to the scroller.
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Step 6 : Remove the roll media from the scroller.
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N° Name
2 Scroller
2. Install the new roll media
Notes
• For loading the roll media, refer to Handling and installing media
• For roll media you do not use, store it according to Notes on storing media
Notes
• When you do not set roll media, attach the movable flange to the scroller to set the scroller to the printer.
N° name
2 Scroller
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4.5 TEST PRINT
4.5.1 Overview and functions of the test prints
Testplot Function
Nozzle Check
Mode print
Setup print
Palette Print
To check the head nozzles.
To check the print conditions.
To check the current setup of the printer.
To compare output colours with printing colours.
4.5.2 Performing a test print
Switch ON the printer and load media.
For more information, please refer to: “Installing roll media” and “Loading roll media”
Step 1 : Verify that the printer is in Normal mode.
Step 2 : Press the [Menu] key.
Action to be performed when needed
Perform a head cleaning.
Change print conditions.
Change setup.
Check colour mode
Result:
• The first submenu of the Setup menu is displayed.
• The operation panel displays "Menu 1: Setup>".
• The printer is in Menu mode.
Step 3 : Press the [-] key.
Result: The operation panel displays " Menu 2: Test Print>“
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Step 4 : Press the [>] key.
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Result:
• The operation panel displays “Test1: Nozzle Check”.
• The display enters the Test Print menu
Step 5 : Press the [+] or [–] key to select the item you want to print and press the [Enter] key.
Submenus: · Nozzle Check · Mode print · Setup print · All Set List · Palette print
Result: Printing starts for the selected submenu.
Notes
• Please refer to the following topics for details on each item of the test print list:
Nozzle Check to Palette print
• When "Banner 1" or "Banner 2" is set in the Print Mode menu, "PalettePrint" is not displayed on the Test Print menu.
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4.5.3 Nozzle check
Used to check whether there are any heads clogging, missing nozzles or misfiring nozzles.
Notes
• If the nozzle check result indicates that the checked points are blurred or missing, clean the head. Refer to Head cleaning.
Perform the nozzle check once again after cleaning the head.
Notes
• For the printing procedure, refer to “Performing a test print”.
4.5.4 Mode Print
Used to confirm the following printing conditions:
• Pre heater set temperature
• Fixer (Platen) heater set temperature
• Drier heater set temperature
• Adjustment
Notes
• For the printing procedure, refer to “Performing a test print”.
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4.5.5 Setup print
Notes
• User media and print mode lists are printed only when "ALL Set List" is selected.
• For the printing procedure, refer to “Performing a test print”.
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4.5.6 Palette print
Used to compare pen colours used on the computer to the printing colours.
Notes
• When “Banner 1” or “Banner 2” is set in the Print Mode menu, “PalettePrint” is not displayed on the Test Print menu.
• For the printing procedure, refer to “Performing a test print”.
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4.6 ADJUST PRINT
Used to align the print head.
Notes
• This printer is adjusted for optimum print quality before shipment at the Mutoh factory.
• Align the print head when the print quality decreases after the installation environment or the media has been changed.
Step 1 : Switch on the printer.
Step 2 : Load more than A3 size print media.
Step 3 : Confirm that the printer functions normally.
Step 4 : Press the [Menu] key.
Result:
• The operation panel displays "Menu 1: Setup>".
• Shift to the Setup menu display.
Step 5 : Press the [–] key twice.
The operation panel displays "Menu 3: Adjust. Print>".
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Step 6 : Press the [>].
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The operation panel displays "Adj.1: Confirm" and enters the Adjust Print menu.
Step 7 : Press the [Enter] key.
A confirmation pattern is printed.
After the confirmation pattern is printed, the operation panel displays "Adj.1: Confirm".
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Check that the confirmation pattern printing result is as follows.
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When the printing result is O:
You do not to need perform Alignment. o
When the printing result is X:
You need to perform Alignment. Proceed to step 9.
Register a set value for Bi-D Quality (two-way printing/quality priority mode).
Step 8 : Press the [+] or [–] key to select "Adj.4: Bi-D Quality".
Step 9 : Press the [Enter] key.
Step 10 : Start "Bi-D Quality" pattern printing.
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Step 11 : Check the "Bi-D Quality" pattern printing and select the number corresponding to the lines that are most closely aligned. "4" is selected in the following printing sample.
Step 12 : Press the [+] or [–] key to enter the number that you selected.
Step 13 : Press the [Enter] key.
Step 14 : The set value for "Bi-D Quality" is registered.
Register a set value for Bi-D Normal (two-way printing/normal mode) as in step 8.
Alignment ends.
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4.7 MENU SETUP ON THE OPERATION PANEL
4.7.1 Menu setup procedure
Step 1 : Verify that the printer is in Normal mode.
Step 2 : Press the [Menu] key.
Result:
• The printer is in Menu mode.
• The following message is shown: "Menu 1: Setup>".
Step 3 : Press the [+] or [–] key to select a setup item and press the [Enter] key to confirm your choice.
Result:
• The settings will be confirmed, OR,
• when a setup item has a submenu, the submenu will be displayed.
Notes
• When a setup item has a submenu, [>] is displayed at the right end of the operation panel.
• For details of each setup item, refer to Setup menu
• Press the [+] or [-] key to change the settings on the LCD monitor that are blinking.
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Step 4 : To save the changed setting, press the [Enter] key.
Result: The setting will be saved and the next setup item will be displayed.
Notes
• After changing the setting, press the [Cancel] key when the settings do NOT have to be saved.
Step 5 : Press the [Menu] key or [Cancel] key to exit the setup menu.
Result:
• The previous hierarchical setup menu will be displayed.
• When the main menu is displayed, the screen returns to Normal mode.
4.7.2 Panel setup menu overview
This sub-section explains the Panel setup menu of the printer.
There are following items in the Panel setup menu.
Setup item
Setup menu
Description
Performs various setup item of the printer
Test Print menu Perform the nozzle check of the print head and setup list
Adjust Print menu Print and adjust test patterns for alignment
Cleaning menu
Selection menu
Perform head cleaning
Set up the contents of the Setup menu
Notes
• For details of each setup item, refer to “Setup menu”.
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4.8 SETUP MENU
The complete menu structure and its function:
Setup item
MediaType
Effect
Flushing
Side Margin
Media Initial
Set up the right and left margin when printing.
Set up whether the media width and edge are detected when initializing the media.
Media Width/MediaWidth Set up the media width from the loading mark to the left end if media detection is not performed when initializing the media.
Display the detected media width if media detection is performed when initializing the media.
Origin
Prev. Stick
CR Movement
Overwrite Cnt
Overwrite Wait
Slant Check
Auto Cleaning
Ink Status
Set up the media type for printing.
Description
Set up the Effect menu.
Set up the Flushing operation while printing.
Set the beginning of printing (origin) of the printing data.
Set up to prevent media from sticking when printing.
Set up the range to move the print head while printing.
Set up the Overwrite Cnt per line.
Set up the waiting time while overwrite printing.
Set up the slanting detection while loading the media.
Set up the auto cleaning time while printing.
Display information (ink status) of ink cassette that was installed into the ink cassette slot.
Roll Length
Head Wash
CR Maintenance
Initialization
Life Times
IP Address
Subnet Mask
Gateway
Temporary
—
Set up the roll media length.
Perform head cleaning.
Clean the wiper.
The setting value of the printer is returned to default
Display the operational life time of each part.
Sets the IP address of the printer.
Sets the subnet mask of the printer.
Sets the Gateway.
The settings of "Off" or "ALL Off" in the Selection menu are displayed in the
Setup menu temporary.
[Cancel] key: Shift to the previous hierarchy.
4.8.1 MediaType menu
Set up the media type for printing.
Setup item
Media
Setting Value
Type 1
Type 2
...
Type 29
Type 30
—
Description
Set up the media type for printing.
It is possible to set 30 different user settings as
"Type 1-30" for printing.
[Cancel] key: Save the setting value and shift to the previous hierarchy.
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4.8.1.1 User media menu
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Various settings on the user media can be set.
Notes
• If non-compatible media is used, the following problems may occur: o
Media detection error o
Slant, snag and wrinkle of media o
Media jams o
Optimum printing quality cannot be obtained due to blots, blurs and dirt of ink. o
End detection of roll media cannot be performed, etc.
• The problems caused by the use of non-compatible will not be covered by the warranty and repair expenses will be paid by the customer.
For details, contact your MUTOH local dealer.
Setup item
Type 1 to 30
Setting Value
Print mode
PF Adjust
Pre Heater
Fixer (platen)
Dryer
StandbyHeating
Vacuum Fan
—
Description
Set up the print mode according to the used print data or print speed.
Various settings on the Media feed compensation can be set.
Set up the Pre Heater temperature.
Set up the Platen Heater temperature.
Set up the After Heater temperature.
Set up whether the heater is preheated while in standby mode.
Set up the vacuum fan operation
• [Cancel] key: Shift to the previous hierarchy.
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4.8.1.2 Print Mode menu
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Set up the printing quality (print mode) according to the used to print data or print speed.
Setup item Setting Value
Mode Quality 1
Quality 2
Quality 3
Quality 4
<Graphics 1>
Graphics 2
Banner 1
Banner 2
Banner 3
Banner 4
Description
Set up the print mode.
• Quality 1 to 4:
Set up to perform high quality printing.
• Graphics 1 to 2:
Set up to perform standard printing.
• Banner 1 to 4:
Set up to perform high speed printing.
Display the printing mode while pressing [>] key.
Details of the print mode
Notes
When setting "Banner 1" or "Banner 2" in the Print Mode menu,
"PalettePrint" is not displayed in the Test Print menu.
--- • [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
” User media menu”
Details of the print mode
The printing quality mode settings are as follows.
Print mode
Quality 1
Quality 2
Resolution
1440×1440 dpi
1440×720 dpi
Print speed
Q (high quality)
Q (high quality)
Pass
16 times
8 times
Quality 3
Quality 4
Quality 5 *
Graphics 1
Graphics 2
Graphics 3 *
Banner 1
Banner 2
Banner 3
Banner 4
720×720 dpi
720×720 dpi
720×720 dpi
720×720 dpi
720×720 dpi
720×720 dpi
540×720 dpi
540×720 dpi
720×720 dpi
720×720 dpi
Q (high quality)
Q (high quality)
N (normal)
N (normal)
N (normal)
N (normal)
N (normal)
N (normal)
Q (high quality)
N (normal)
8 times
8 times
8 times
8 times
8 times
8 times
6 times
6 times
4 times
4 times
Notes
• Print modes are only selectable via RIP and not visible on the VJ-1204 panel.
Direction
Uni (unilateral)
Uni (unilateral)
Uni (unilateral)
Bi (bidirectional)
Bi (bidirectional)
Uni (unilateral)
Bi (bidirectional)
Bi (bidirectional)
Uni (unilateral)
Bi (bidirectional)
Uni (unilateral)
Bi (bidirectional)
4.8.1.3 Dist.Adj menu
Various settings on the Media feed compensation can be set.
Setup Item Setting Value Description
Init.Adj.Change
Confirm Print
Micro Adj. Print
Micro Adj.Change
—
Set up Initial Adjust Change.
Perform the Confirm Print.
Perform the Micro Adjustment Print
Set up the Micro Adjustment Change.
• [Cancel] key: Shift to the previous hierarchy.
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4.8.1.4 Init.Adj.Print menu
Perform the initial adjust print.
Setup Item
Feed Length
Setting Value
100 mm to <250 mm> to 500 mm
—
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Description
Change the length (feed length) of the media feed direction for the initial adjust print.
• [Enter] key:
The setting value is determined.
"Printing" is displayed on the operation panel and the initial adjust print is started.
After printing, the printer enters in the normal status.
• [Cancel] key: Cancel the setting value and shift to the previous hierarchy.
4.8.1.5 Init.Adj.Change menu
Set up Initial Adjust Change.
Setup Item
Init.
Setting Value
200.0 mm to <250.0 mm> to 300.0 mm
—
Description
Set up Initial Adjust Change.
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
Perform the Confirm Print.
Setup Item
Feed Length
Setting Value
100 mm to <250 mm> to 500 mm
—
Description
Change the length (feed length) of the media feed direction for the Confirm Print.
• [Enter] key:
The setting is determined.
"Printing" is displayed on the operation panel and initial adjust print is started.
After printing, the printer enters the normal status.
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.1.7 Micro Adj. Print menu
Perform the Micro Adjustment Print.
Setup Item
Micro Adj. Print Printing
—
Setting Value Description
Print the following PF pattern (micro adjustment) with a focus on the micro adjustment value.
• Printing interval: ± 1 pulse
• [Cancel] key: Shift to the previous hierarchy.
If the printer is terminated during printing it shifts to the previous level.
4.8.1.8 Micro Adj.Change menu
Set up the Micro Adjustment Change.
Setup Item
Micro Adj.Change
Setting Value Description
–20 pulse to <0 pulse > to 20 pulse Set up the Micro Adjustment Change.
— • [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
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4.8.1.9 Pre Heater menu
Set up the Pre Heater temperature. Set up to acclimatize and preheat the media before printing.
Notes
• The temperature to be set for the Pre Heater varies depending on the media which is used.
For recommended temperature settings of Pre Heater, refer to the "Recommended media list".
Setup Item
Pre Heater
Setting Value
Off / <30° C> to 50° C
Description
Set up the Pre Heater temperature.
— media
Heater
3. Print
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.1.10 Fixer (platen) menu
Set up the Fixer (Platen) Heater temperature.
Set up this menu to warm up the loaded media and improve the printing quality. (Ink fixation)
Notes
• Preset temperature to be set for the Fixer (Platen) varies depending on the media which is used.
For recommended temperature settings of Fixer (Platen), refer to the "Recommended media list".
Setup Item
Fixer (platen)
Heater
Setting Value
Off / <30° C> to 50° C
Description
Set up the fixer (platen) temperature.
—
83
2. Fixer (Platen) Heater head
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
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4.8.1.11 Dryer menu
Set up the After Heater temperature. Set this menu to dry the print.
Notes
• Temperature to be set for the after Heater varies depending on the media which is used for recommended temperature settings of the after Heater; refer to the "Recommended media list".
Setup Item
After Heater
Setting Value
Off / <30° C> to 50° C
Description
Set up the after Heater temperature. media
2. Dryer- After heater
—
4.8.1.13 Vacuum Fan menu
Set up the vacuum fan operation.
Setup Item
Vacuum Fan
Setting Value
Low
<High>
—
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.1.12 StandbyHeating menu
Set up whether each heater is preheated (idle heat) while in standby mode.
Setup Item
StandbyHeating
Setting Value
Off
<On>
—
Idle heat is not performed.
Idle heat is performed.
Description
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
Description
Set when using soft media.
Set when regular media is used.
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
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4.8.2 Effect menu
Set up the Effect menu.
Use this menu to improve the print quality by means of intelligent interweaving print algorithms (i²)
Setup Item
Effect
Setting Value
None 1
None 2
Wave 1
Wave 2
Description
The Effect function is not used. If obvious white lines or uneven print density appears on the printed media in “None 1”, set to “None 2”
The printing joint will be the wave form. It will improve the print quality. If obvious white lines or uneven print density appears on the printed media in “Wave 1”, set to “Wave 2”
Fuzz 1
Fuzz 2
WOW 1
WOW 2
Fine&Wave 1
Fine&Wave 2
The printing joint will shade off as the wave form. Set up this menu when obvious white lines or uneven print density appears on the printed media in the “Wave” setting.
Set when colours become irregular. If irregular colours are not fixed using “Wow 1” set to “Wow 2”
Perform printing at a slow speed compared with “Wave”. Set up this menu when improving the print quality compared with “Wave”. If
Fine&Fuzz 1
Fine&Fuzz 2 obvious white lines or uneven print density appears on the printed media in “Fine&Wave 1”, set to “Fine&Wave 2”.
Perform printing at a slow speed compared with “Wave”. Set up this menu when improving the print quality compared with “Wave”. If obvious white lines or uneven print density appears on the printed media in “Fine&Fuzz 1”, set to “Fine&Fuzz 2”.
Performs “Wave” printing using one side of the nozzles of the print A-S. Fine&Wave head. Since you are using only one side of the nozzles, the print speed is reduced by half of “Wave 1” and “Wave 2” Set up this menu when improving the print quality compared with “Fine&Wave1” and
“Fine&Wave2”
B-S. Fine&Wave Performs “Wave” printing using the other side of the nozzles of the print head. Since you are using only one side of the nozzles, the print speed is reduced by half of “Wave 1” and “Wave 2” Set up this menu when improving the print quality compared with “Fine&Wave1” and
“Fine&Wave2”
-
4.8.3 Flushing menu
Set up the Flushing operation while printing.
Setup Item
Flushing
Setting Value
Origin
<On Media>
—
Description
Every time the print head goes and returns. The flushing operation is performed in the flushing box.
Perform the flushing operation on the page margins.
Improves the print quality since returning to the flushing box.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
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4.8.3.1 Flushing return count menu
Set the frequency (flushing return count) that the print head returns to the original flushing box when setting
"On Media" in the Flushing menu.
Notes
• When increasing the flushing return count, clogging may occur while printing continuously.
Setup Item
Return count
Setting Value
-999 ... 5 ... 999
—
Description
Set the flushing return count.
Example
• -1: returns to flushing box every print head movement, no flushing on media.
• 0: No flushing done during printing
• 5: returns to flushing box every 5 print head movements, flushing on media.
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.4 Side Margin menu
Set up the right and left margin (side margin) while printing.
Setup Item
Count
Setting Value
<3 mm> to 25 mm Set the side margin.
—
Description
• [Enter] key: Save the setting value and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting value and shift to the previous hierarchy.
Notes
• When selecting "On Media" in the Flushing menu, the value of the Side Margin is set automatically.
4.8.5 Media Initial menu
Set up whether the media width and edge are to be detected when initializing the media.
Setup
Item
Init.
Setting Value
Off The media is not detected.
Notes
Description
• Set the media width that is set in the Media Width menu when setting "Off" in the Media detection menu
Top&Width
<Width>
—
Detect the media width and edge while initializing the media.
Detect the media width while initializing the media.
• [Enter] key: Save the setting value and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting value and shift to the previous hierarchy.
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4.8.6 Media Width / Media Width menu
If media detection is switched OFF, the media width menu allows you to manually enter the media width.
4.8.6.1 Media Width menu
Notes
• Setting a larger value than the media width set in the Media Width menu may cause ink to be fired onto the printer.
Setup Item
Media Width
Setting Value
210 mm to <1,000 mm> to
1,225 mm
—
Set the media width.
Description
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.6.2 MediaWidth menu
Setup Item
MediaWidth
Setting Value
**** mm
—
Description
Display the media width that is detected while initializing.
[Cancel] key: Shift to the previous hierarchy.
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4.8.7 Origin menu
Set this menu when reprinting on the margin, when the printing data position is changed to the position of the already printed media.
Setup Item
Origin
Setting Value
• X (media feeding distance):
00000 mm to 9,999 mm
• Y (print head transferring distance): 00000 mm to
99999 mm
Description
Change the print head position and media feeding distance with the following keys.
• [>] key: Decrease the print head transferring distance.
• [<] key: Increase the print head transferring distance.
• [+] key: Increase the media feeding distance.
• [–] key: Decrease the media feeding distance.
Confirm Position→E
— position
2. Media feeding direction
• [Enter] key:
Display "Moving Origin Pos.", and move the print head to the starting position.
The operation panel displays the following contents.
• [Enter] key or after a certain period of time:
The setting value is determined.
Print head returns to the original position.
Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.8 Prev. Stick menu
Set up to prevent jam prints from sticking when printing.
Setup Item
Prev. Stick
Setting Value
Off
<On>
—
Description
Sticking prevention is not performed
The sticking prevention is performed.
Feed the media back and forth to prevent sticking.
• [Enter] key: Save the setting value and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting value and shift to the previous hierarchy.
4.8.9 CR Movement menu
Set up the range to move the print head while printing.
Setup Item
CR Movement
Setting Value
<Data>
Machine
—
Description
The print head changes the range of the print data width.
Improve the print speed since decreasing the transferring range of the print head.
The print head moves from origin to the maximum paper width.
• [Enter] key: Save the setting value and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting value and shift to the previous hierarchy.
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4.8.10 Overwrite Cnt menu
Set up the Overwrite Cnt per line.
Setup Item
Overwrite Cnt
—
Setting Value
<once> to 9 times Set the overwrite count.
Description
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.11 Overwrite Wait menu
Set up the waiting time while overwrite printing.
Notes
• The heater is not warming the media enough, causing less printing quality. In this case, set the
Overwrite Wait time and warm up the media.
Setup Item
Overwrite Wait
—
Setting Value
<0s> to 0.1s to 5.0s Set the Overwrite Wait time.
• [Enter] key: Save the setting and shift to the previous hierarchy.
Description
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.12 Slant Check menu
Set up the slanting detection while loading the media.
Setup Item
Slant Check
Setting Value
Off
<On>
—
Description
Slant Check is not performed.
Slant Check is performed.
• [Enter] key: Save the setting and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.13 Auto Cleaning menu
Set the auto cleaning interval of the printer. Prevents the print head from clogging.
Setup Item Setting Description
Waiting time (cleaning during standby)
Printing time (cleaning during printing) before print
Value
0...360...1440 min
0: no auto cleaning is done <Value>: when <value> elapsed, the cleaning cycle selected in the panel is executed
0...5...180 min 0: no auto cleaning is done <Value>: when <Value> elapsed, the cleaning cycle selected in the panel is executed.
[OFF] / [ON] ON: cleaning cycle selected in the panel is executed before printing starts
4.8.14 Ink Status menu
Display information (ink status) of ink cassette that installed into the ink cassette slot.
Notes
• When displaying the Ink Status menu, use the genuine ink cassette. When using ink cassette other than the genuine ones, the ink status will not be displayed correctly.
Setup Item
KCMY
Setting Value
0 - 100 (Unit: %)
Description
Residual ink quantity of K, C, M and Y colour is displayed.
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4.8.15 Roll Length menu
Set up the roll media length.
Setup Item
Roll media
Setting Value
<Off>
Roll1
Roll2
Roll3
—
Description
Roll Length is not used.
Set up the roll media length.
The Roll Length setting can be set for "Roll1" to "Roll3".
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.15.1 Roll Length menu
Set up the roll media length.
Setup Item
Length
Setting Value
1m to <30m> to 99m
—
Description
Set the roll media length.
Notes
• When replacing the roll media, adjust the roll media length again.
• If the roll media length is not set, the residual quantity of roll media will not be displayed correctly.
• [Enter] key: Save the setting value and shift to the previous hierarchy.
• [Cancel] key: Cancel the setting and shift to the previous hierarchy.
4.8.16 Head Wash menu
Perform head cleaning.
Notes
• Make sure to use a genuine cleaning fluid (model N°: RJ80U-22-CLN).
Setup Item Setting Value
Head Wash Start
Remove cassettes
Perform head cleaning.
Description
• [Enter] key:
Perform the head cleaning operation.
The operation panel displays the following contents.
Remove the ink cassette, and install the cleaning cassette.
• [Cancel] key: Shift to the previous hierarchy without the head cleaning operation
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4.8.17 CR Maintenance menu
Clean the wiper.
Setup Item
CR Maintenance
Setting Value
Start
End
—
Description
Clean the wiper.
• [Enter] key:
The print head moves to centre.
The wiper moves forward.
Cleaning the wiper is complete.
• [Enter] key:
Print head returns to the original position.
The wiper returns to the original position.
• [Cancel] key: Shift to the previous hierarchy without the wiper cleaning operation.
4.8.18 Initialization menu
Setup Item
Initialization
Setting Value
ALL
Description
All settings can be returned to factory default.
MediaType
—
The settings of the MediaType menu are returned to factory default.
Except MediaType The settings other than the MediaType menu are returned to factory default.
• [Enter] key:
Display "Initialling" on the operation panel, and initialize the setting.
• [Cancel] key: Shift to the previous hierarchy without initialization.
4.8.19 Life Times menu
Displays the operational life time of each part.
Setup Item Setting Value
Life Times Head
Pump
CR Motor
PF Motor
—
Display the operational life of each part. one (20 %).
Description
• Five asterisks (=100%) display the operational life of a part.
• As the part deteriorates, the number of asterisks decreases one by
• The part should be changed when all of the asterisks have disappeared, and "Change" is displayed.
• [Cancel] key: Shift to the previous hierarchy.
Notes
• Do not keep using a part that reached its life span to keep the part its warranty.
4.8.20 IP Address menu
Notes
• Be sure to set the IP address after consulting your network administrator.
Setup Item
IP Address
Setting Value
000.000.000.000~
<192.168.001.253>~
255.255.255.255
—
Description
Use following keys to change the IP address:
• [+] key: Increase the value.
• [–] key: Decrease the value.
• [Enter] key: Change the value for the next segment.
• [Cancel] key: Save the setting and shift to the previous hierarchy.
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4.8.21 Subnet Mask menu
User’s Guide ValueJet 1204
Chapter 4: Handling the printer
Notes
• Be sure to set the subnet mask after consulting your network administrator.
Setup Item
Subnet Mask
Setting Value
000.000.000.000~
<255.255.255.000>~
255.255.255.255
—
• [Enter] key: Change the value for the next segment.
• [Cancel] key: Save the value and shift to the previous hierarchy.
Description
Use following keys to change the subnet mask:
• [+] key: Increase the value.
• [–] key: Decrease the value.
4.8.22 Gateway menu
Notes
• Be sure to set the gateway after consulting your network administrator.
Setup Item
Gateway
Setting Value
000.000.000.000~
<192.168.001.254>~
255.255.255.255
—
Description
Use following keys to change the gateway:
• [+] key: Increase the value.
• [–] key: Decrease the value.
• [Enter] key: Change the value for the next segment.
• [Cancel] key: Save the setting and shift to the previous hierarchy.
4.8.23 Sleep mode menu
When you activate sleep mode, the printer operates as follows.
• The exhaust fan stops.
• The paper-lifting fan stops.
• All heaters stop
• All lamps switch OFF except for the power lamp.
• Automatic head cleaning is performed after the time set in the “Timer setting” menu has expired.
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4.9 OPERATING FROM THE OPERATION PANEL
This section describes various functions which can be operated from the operation panel.
4.9.1 Feeding media
Step 1 : Verify that the printer is in Normal mode.
Step 2 : Check that the media hold lever is positioned to the front side (lever down).
Step 3 : Press the [Forward feed↓] or [Backward feed↑] key.
Result: Media is fed forward or backward.
Notes
• When sheet media has been loaded, media feed cannot be performed.
Step 4 : Release the [Backward feed ↑] key [Forward feed ↓] key after feeding the media to the desired position.
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4.9.2 Stop printing
To stop printing:
• Press the [Cancel] key on the operation panel.
Result: The printer will operate as follows:
User’s Guide ValueJet 1204
Chapter 4: Handling the printer
Result: The printer will operate as follows:
Printer Status Operation with the [Cancel] key pressed
Printing Terminates printing and deletes the non printed data.
Notes
• If a large amount of data is saved on the printer, the operation panel may not return to normal status by a single [Cancel] key operation. In such cases, wait for a few seconds and press the
[Cancel] key again.
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4.9.3 Cutting media
Caution
• When a print is finished, wait until the media guide is cooled off before cutting. This to let the ink dry and not to burn yourself.
Regarding the operating condition of the printer, check the following: o
Printing or other operations are not performed. o
Make sure that the display shows the normal state.
Step 1 : If the roll media cut position is changed, refer to Feeding media and advance the roll media to the desired cut position.
Step 2 : Place a razor blade on the media cut groove on the media guide, and cut the roll media.
Caution
• When cutting media, move the razor blade along the media cut groove and be careful not to place your finger on the media cut groove.
N° name
2 Media cut groove
Result: Cutting roll media is complete.
Notes
• If the front edge of the media is not straight when loading the new roll media, cut it straight.
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4.9.4 Changing and confirming settings on the fly
While the printer is operating, you can change or confirm settings for the Panel setup menu.
4.9.4.1 Procedure for changing and confirming set settings while printing
Step 1 : Confirm that the printer is in one of the following situations.
• Receiving
• Converting
• Printing
Step 2 : Press the [Menu].
Result: The operation panel displays "Menu 1: Print Start".
Step 3 : Press the [+] or [–] key to change or confirm settings.
Notes
• For the settings which can be changed or confirmed, refer to settings that can be changed or confirmed while printing.
Setup Item Setting Description
Print start -
Temperature Pre
Fixer (platen)
[Enter] key: If the heater temperature does not reach the set value during warming-up, printing starts.
Check the current Pre Heater temperature.
Check the current Fixer (Platen) temperature.
Pre Heater
Fixer (Platen)
Dryer
PF Adjust
Dryer
Off / 30 °C to 50°C
Off / 30 °C to 50°C
Off / 30 °C to 50°C
Check the current Dryer temperature.
Change the Pre Heater temperature.
Change the fixer (platen) temperature.
Change the dryer temperature.
-20 pulse to 0 to 20 pulse Change the feed adjustment value.
Backup -
-
[Enter] key: Save the changed settings.
[Cancel] key: The printer enters in the normal condition
Notes
• The Print start menu is displayed only when the printer is warming up.
• When you change the settings during operation, be sure to select "Backup" to save the changed value.
If the printer returns to normal status without selecting "Backup", the changed value is not saved.
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4.9.5 Pause printing
User’s Guide ValueJet 1204
Chapter 4: Handling the printer
It is possible to pause during a printing operation. Follow the procedure below to pause or restart printing.
Notes
• If the printing is paused, the print quality is not guaranteed.
Step 1 Check that the printer is operating normally.
Step 2 Press the [-] key on the operation panel.
• The printer pauses the printing operation.
• “PrintRestart -> ENTER” is displayed on the operation panel.
Step 3 To restart printing, press the [Enter] key on the operation panel.
• The printer restarts printing.
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5 PERIODICAL MAINTENANCE
5.1 D
ONE BY END USER
................................................................................................ 100
5.1.1 Cleaning the outer case ................................................................................. 100
5.1.2 Cleaning inside the printer ............................................................................. 101
5.1.3 Head cleaning ................................................................................................ 102
5.1.4 Cleaning the wiper ......................................................................................... 104
5.1.5 Replacing waste fluid box .............................................................................. 106
5.1.6 Replacing the spitting box absorbent ............................................................. 108
5.2 D ONE BY A UTHORIZED M UTOH T ECHNICIAN .............................................................. 110
5.2.1 Periodical replacement of parts ...................................................................... 110
5.2.2 Periodical Inspection Part List ........................................................................ 110
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5.1 DONE BY END USER
This section describes the periodical services required on a ValueJet 1204 series printer. The periodical maintenance ensures stable printout quality of the machine. In the periodical maintenance, some service parts need to be checked, cleaned ore replaced.
Important
•
Be sure to wear gloves when working with inks or cleaning liquid.
Caution
• Be sure to switch OFF the printer and to disconnect the power plug when cleaning it.
• Do not use volatile solvents such as thinners, benzene or alcohol. These solvents could damage the printer.
• Be careful that moisture does not enter the printer. There is a possibility that electric circuits inside the printer get short circuited.
• Do not open the covers attached with screws. There is the possibility of an electric shock or printer breakdown.
maintenance
Outer case
Inside the printer frequency
Daily
Head cleaning
If print becomes blurred or incomplete
Cleaning the wiper Weekly
Replace the spitting box sponges Bi-monthly
Clean the media guide platen
Clean the timing fence
Clean the P-rear sensor surface
Clean the Y-rail
Several times a year
Clean the pressure rollers
Replacing waste fluid tank
***: Please contact your local Mutoh reseller for ordering parts.
5.1.1 Cleaning the outer case
Instruction: Use a soft cloth to wipe off the dust and possible dirt from the outer case.
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5.1.2 Cleaning inside the printer
Step 1 : Open the front cover.
N° Name
Step 2 : Remove paper powder and dust from the pressure rollers, using a soft brush.
N° Name
Notes
• Do not blow paper powder and dust from the pressure rollers, remove media while cleaning.
Step 3 : Wipe off paper powder and ink from the platen using a dust-free and soft cloth slightly damped with water.
N° Name
1 Platen
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Step 4 : Wipe off the dirt of the grid roller’s unpainted (silver colour) area with damp and a tightly squeezed soft cloth.
N° Name
5.1.3 Head cleaning
When to perform?
If the prints become blurred or are incomplete.
How to perform?
Notes
• Remove media while cleaning.
Step 1 : Verify that the operation panel is in Normal mode.
Step 2 : Verify that the media hold lever is positioned to the front side. (lever down)
Step 3 : Press the [>] key to select the cleaning mode.
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Step 4 : Press the [Cleaning] key for at least 2 seconds.
Result: The operation panel displays “Cleaning **%.
Step 5 : Start the head cleaning.
Notes
• Pressing the [Cleaning] key again after the first head cleaning is done to perform a strong cleaning.
• If you fail to remove blurs or incompleteness of printing in one head cleaning, you should perform the strong cleaning.
• If you fail to remove blurs or incompleteness of printing with several head cleaning, refer to
Troubleshooting, and perform the adequate process.
Notes
• If you perform a cleaning and the ink level reaches its end, an ink end ink message is displayed.
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5.1.4 Cleaning the wiper
5.1.4.1 Cleaning time
Once a week or when blurs or incompleteness in printing remain after head cleaning.
5.1.4.2 Cleaning steps
Notes
• Use the poly-knit wiper when cleaning the wiper.
Step 1 : If the printer is switched ON, make sure that:
• Printing or other operations are not in progress.
• The display is in the normal state.
Step 2 : Press the [Enter] key.
• The printer starts cleaning the wiper.
• The operation panel displays "CR Maintenance: End".
Step 3 : Open the front cover.
N° Name
Notes
• While cleaning the wiper o
Do not touch the wiper and head cap unit with your hands, o
Head cleaning may not be performed correctly because of the grease on your hands.
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Step 4 : Use the poly-knit wiper, and remove the ink and dust on the wiper. o
Wiper front side: Wipe horizontally.
N° Name
3 Head cap unit o
Wiper back side: Wipe vertically.
N° Name
3 Head cap unit
Step 5 : Press the [Enter] key.
• The print head section returns to the original position.
• The wiper returns to the original position.
• The operation panel displays "CR Maintenance: Start".
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Step 6 : Press the [Cancel] key.
• The printer enters normal status.
• Cleaning the wiper is complete.
5.1.5 Replacing waste fluid tank
5.1.5.1 Replacement time
Replace the waste fluid tank if…
… "NearFullWasteInkTank" is displayed.
• The waste fluid tank shortly will become full. continues.
Action: Prepare a waste fluid tank for replacement before the waste fluid tank is full.
… "FullWasteInkTank" is displayed.
• The waste fluid tank is full. stops.
Action: Immediately replace the waste fluid tank.
5.1.5.2 Type
Waste fluid tank DE-36814
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5.1.5.3 Replacement steps
Step 1 Verify that the printer is switched ON.
Step 2 Pull out the waste fluid tank.
N° Name
1 Waste fluid box
Result: No Waste fluid tank" is displayed.
Notes
• Put used waste fluid tank in a vinyl bag or bag used for this kind of waste. Disposal of a waste fluid tank must be done in compliance with the regulations and instructions of the local authorities.
Step 3 Install a new waste fluid tank in the.
N° Name
1 Waste fluid tank
Step 4 Verify that the operation panel displays "Exchange Tank? No".
Step 5 Select "Exchange Tank? Yes” and press the [Enter] key.
Notes
• If the waste fluid tank is not replaced, press the [Enter] key with "Exchange Tank? No" displayed.
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5.1.6 Replacing the spitting box absorbent
5.1.6.1 Pre- transport procedure
Replace the spitting box absorbent in the following situations.
• When the spitting box absorbent becomes deformed.
• When smears of ink appear on the media
• Two months after replacement.
5.1.6.2 Type
Notes
• For types and details of the spitting box absorbent, refer to “Supply list” in the Operation manual.
5.1.6.3 Replacing steps
Step 1 If the printer is powered ON, make sure that:
• Printing or other operations are not in progress.
• The operation panel display is Normal.
Step 2 Open the front cover.
N° Name
Step 3 Remove the spitting box absorbent from each spitting box using tweezers.
Caution
•
Do not drop waste fluid when replacing the spitting box absorbent. If waste fluid comes in contact with the grid roller, the surface of the grid roller will be damaged, and the media feed function may be affected.
Step 4 Install the new spitting box absorbent to each spitting box.
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Step 5 Close the front cover.
N° Name
• Spitting box absorbent replacement is complete.
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5.2 DONE BY AUTHORIZED MUTOH TECHNICIAN
This section describes the periodical part replacements and the periodical inspections required for this printer.
These periodical services ensure the stable printing quality of the printer.
5.2.1 Periodical replacement of parts
An authorized Mutoh technician must execute these replacements. These replacements are necessary to ensure the best printing quality output.
Part
Maintenance station
Timing
Once year
5.2.2 Periodical Inspection Part List
Perform periodical inspections according to the table: “Periodical Inspection Part List” and perform cleaning and part replacement as necessary.
Part Timing
Media guide L
Sub platen front surface
Timing fence
(CR encoder detection slit plate)
Rail on the CR guide frame
P_REAR sensor front surface
Once year
Once year
Once year
Once year
Check point
• Media dust accumulation
• Foreign
• Damages
• Media dust accumulation objects
• Damages objects
• Media dust accumulation object
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6 TROUBLESHOOTING
6.1 M
ALFUNCTION AND FAILURE OF THE PRODUCT
.......................................................... 112
6.1.1 Problem at installation and introduction ......................................................... 112
6.1.2 Cannot generate graphics. ............................................................................. 112
6.1.3 Media-related troubleshooting ........................................................................ 113
6.1.4 Printing-related troubleshooting ..................................................................... 114
6.2 E
RROR MESSAGES
................................................................................................. 116
6.2.1 Status messages ........................................................................................... 116
6.2.2 Error message display and remedies ............................................................. 117
6.2.3 Data error display and remedies .................................................................... 118
6.2.4 Command error display and remedies ........................................................... 118
6.2.5 Error requiring a restart .................................................................................. 119
6.3 T HE MEDIA IS JAMMED ............................................................................................. 120
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If the error is not included in any items of this section, then refer to Error messages and contact your local
MUTOH dealer.
Notes
• When you have to receive product service within the warranty period, verify you have a warranty certificate. If the warranty certificate is not presented, the parts and service will not be included in the warranty and will be charged for.
If you have signed a maintenance service contract, then present the contract to the service technician.
6.1 MALFUNCTION AND FAILURE OF THE PRODUCT
This section describes malfunctions and failures of the product without displaying errors, and possible causes and countermeasures.
6.1.1 Problem at installation and introduction
6.1.1.1 Initial ink fill is not performed
Possible cause
The front cover is open, or media hold lever is up.
Are all four ink cassettes fully inserted?
Is the waste fluid tank fully inserted?
6.1.1.2 Ink does not come out after initial filling
Possible cause
The ink cassette is cold or frozen.
Head clogging.
The power is switched OFF during initial ink fill.
Normal printing cannot be performed after initial filling.
Remedy
Close the front cover, or lower the media hold lever.
Fully insert all four ink cassettes.
Fully insert the waste fluid tank.
Remedy
Leave the cassette at room temperature for at least 3 hours, and perform a head cleaning several times.
Switch the power on again and continue initial filling.
Perform cleaning several times, and check it each time.
6.1.2 Cannot generate graphics.
6.1.2.1 Do not actuate at all after power activation
Possible cause
Is the power cable connected to the plug?
Remedy
Connect the power cable.
Is the AC power supply set for the specified voltage? Connect the cable to another outlet.
The front cover is open, or media hold lever is up.
Is the waste fluid tank fully inserted?
Close the front cover. Lower the media hold lever.
Fully insert the waste fluid tank.
6.1.2.2 Does not work after setting the media
Possible cause
The front cover is open, or media hold lever is up.
The media is not loaded straight into the printer.
Are the ink cassettes inserted?
Are you using compatible media?
Are you using the printer in an environment other than the one specified, such as in direct sunlight?
Remedy
Close the front cover.
Lower the media hold lever.
Load the media straight.
Insert the ink cassettes.
Use compatible media.
Only use the printer in an environment that is specified for use.
6.1.2.3 An error is displayed and details not printed after sending data from the computer
Possible cause
Is the type of computer selected correctly?
Are the interface requirements and command mode the same on the computer side and printer side?
Remedy
Verify that the settings on both the computer side and printer side are the same.
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6.1.2.4 Cannot use the computer in online mode via LAN
Possible cause Remedy
Is the network interface cable connected correctly? Connect the network interface cable correctly.
Is network setting configured correctly?
Are the printer’s network settings correctly
Configure network settings correctly.
Match this product's network settings with the configured?
Does the Data light on the operation panel light up after sending graphics data from the computer? computer side environment.
If the Data light does not light up, contact the computer manufacturer.
6.1.3 Media-related troubleshooting
6.1.3.1 The media deviates or is torn during initialization.
Notes
• If the media is jammed or torn, remove it according to “The media is jammed”.
Possible cause
Are you using the compatible media?
Is the loading position of the media correct?
Is the scroller set correctly?
Are there any foreign materials such as paper attached to the pressure rollers?
Are you using the printer in an environment other than the one specified, such as in direct sunlight?
Are you using folded, torn or rolled media?
Does the media curl or float?
Remedy
Use the compatible media.
Set the media correctly.
Set the scroller correctly.
Clean the pressure rollers.
Only use the printer in an environment that is specified for use.
Replace the media.
Use compatible media.
If non-compatible media is used, set the following items in the MediaSet Menu.
· Media
· Stiffness
6.1.3.2 The media is crumpled during initialization.
Notes
• If the media is jammed or torn, remove it according to “The media is jammed”.
Possible cause
Are you using compatible media?
Is the loading position of the media correct?
Is the media loaded at an angle?
Are there any foreign materials such as dust attached to the pressure rollers?
Is the printer used in an environment other than the one specified, e.g. near an air conditioner?
Are you using folded, torn or rolled media?
Remedy
Use compatible media.
Set the media correctly.
Set the media straight.
Clean the pressure rollers.
Only use the printer in an environment that is specified for use.
Replace the media.
6.1.3.3 The wrong media size is set during initialization.
Possible cause
Are you using compatible media?
Is the media loaded at an angle?
When the media is set, does it curl upward?
Remedy
Use compatible media.
Set the media straight.
Straighten the media or set a new media.
Are you using the printer in an environment other than the one specified, e.g. near an air conditioner?
Only use the printer in an environment that is specified for use.
Are you using media that has been printed already? Use new media.
6.1.3.4 Tracing paper or thin media is not detected.
Possible cause
Are you using compatible media?
Are you using the printer in an environment other than the one specified, e.g. in direct sunlight?
Remedy
Use compatible media.
Only use the printer in an environment that is specified for use.
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6.1.3.5 Media jams frequently occur.
Notes
• If non compatible media is used, correct media feeding cannot be assured.
Possible cause
Are you using compatible media?
Is the media used in a place other than the specified environment?
Using old media?
Using media with fold, wrinkle, etc?
Remedy
Use the compatible media.
Use the media in a dedicated environment.
Does the media curl or float?
Replace it with new media
Use compatible media.
If media that is not dedicated is used, set the following items in the MediaSet Menu.
· Media
· Stiffness
Possible cause
Are you using compatible media?
Is the loading position of the media correct?
Is the scroller set correctly?
Remedy
Use compatible media.
Set the media correctly.
Set the scroller correctly.
6.1.4 Printing-related troubleshooting
6.1.4.1 Printing is partially stained or incomplete.
Notes
• Proper print quality may not be obtained with non-compatible media.
Possible cause
Does the media include moisture?
Using the media with folds and wrinkles?
Remedy
Replace it with new media.
Does the media curl or float?
Use compatible media.
If media that is not compatible is used, set the following items in the MediaSet Menu.
· Media
· Stiffness
6.1.4.2 The order of printing is incorrect (There are some places that cannot be printed).
Possible cause
Is the loading position of the media correct?
Set the origin and print position?
Remedy
Set the media correctly.
Cancel or reset the settings of the origin and print position.
6.1.4.3 Printing is blurred.
Possible cause
Are you using the compatible media?
Using thick and thin media?
Using standard media?
Is the media setup correct?
Printing on the printing surface?
Remedy
Use the compatible media.
Use the compatible media.
Use the compatible media.
Set up the media correctly.
Confirm the printing surface of the media and set it correctly.
6.1.4.4 White or black lines appear on the printing.
Possible cause
Are you using compatible media?
Is the scroller set correctly?
Are the nozzles in good condition?
Remedy
Use compatible media.
Set the scroller correctly.
Perform head cleaning.
114 AP-75740 – Rev 1.2 – 6/07/2011
6.1.4.5 Printing lines are not straight.
Possible cause
Is the ink cassette within the validity period?
Are you using compatible media?
Is the printer correctly aligned?
Performed Media feed compensation
6.1.4.6 Printing lines are duplicated or are patchy.
Possible cause
Are the head nozzles in good condition?
Remedy
Use a new ink cassette.
Use compatible media.
Perform alignment.
Perform media feed compensation
Remedy
Perform head cleaning.
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6.2 ERROR MESSAGES
6.2.1 Status messages
This section describes the display during the printer operation.
When the product is operating correctly, the operation panel displays each operation status as below.
Message
Ready to Print
Paper End
Receiving [port*]
Converting [port*]
Under printing
Warming Up
Cleaning **%
Ink Refill **%
Washing
Moving Origin Pos.
Confirm Position →E
Remove Cassettes
** Initialling **
** Press 2sec. **
Insert CleaningCart.
Insert InkCassettes
Transport Mode
Media: Type ** OK?
Paper Initial
Cover Open
Lever Up
Layout Receiving
Remedy
Idling (Media is set).
Idling (Media is not set).
Receiving data. (* displays a port no.)
Analyzing data. (* displays a port no.)
Printing.
Warming up the heater.
Cleaning the head. Please wait a while.
Filling the ink. Please wait a while.
Cleaning the print head in the head cleaning process. Please wait a while.
The print head is moving to the original printing position on the Origin setup menu.
Please wait a while.
The print head is moving to the original printing position on the Origin setup menu.
Press the [Enter] key.
Cleaning the head.
Insert the cleaning cassette.
Initializing the setting on the Initialization menu. Please wait a while.
The [Cleaning] key or the [Nozzle Check] key is pressed for less than 2 seconds.
Press the key for more than 2 seconds again.
Filling the cleaning fluid
Insert the cleaning cassette.
Filling the ink.
Insert an ink cassette.
Preparing for transportation. Please wait a while.
Initializing the media.
Please wait a while.
(*** represents the setup media type.)
The front cover is open.
The media hold lever is positioned backward. Set the media.
After receiving print data, the printer is waiting for receiving the next data.
Displayed when the layout function is enabled.
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6.2.2 Error message display and remedies
This section describes the details of the display when an error message appears and its remedy.
Error messages are displayed when certain failures occur during printer operation.
If an error message appears, the printer may display the following error message on the operation panel and stop operation.
When operation stops and the error is solved, the error message is cancelled and the printer restarts operation.
Message Cause Remedy
Undefined Paper
Paper Slant
End Of Roll
[KCMY] InkNearEnd
Failed in identifying the media.
(Stops operation)
The media was not fed straight.
(Stops operation)
The roll media has run out.
(Stops operation)
Ink is running out.
(Continues operation)
Reload the media.
Reload the media.
Reload a new roll media.
Prepare a new ink cassette.
[KCMY] Ink End
[KCMY] Cassette
[KCMY] Discharged
[KCMY] Dedicated media
NearFullWasteInkTank
FullWasteInkTank
Life Times [Head]
Ink has run out.
(Stops operation)
Cassette is not inserted.
(Stops operation)
The ink is not initially charged.
(Stops operation)
A genuine ink cassette is not inserted.
(Stops operation)
Waste fluid tank shortly becomes full.
(Continues operation)
The waste fluid tank is full.
(Stops operation)
The operational life of the print head has almost expired.
(Continues operation)
Replace with a new ink cassette.
Insert a genuine ink cassette.
Charge the ink initially.
Insert a genuine ink cassette.
Replace the waste fluid tank.
Replace the waste fluid tank.
Contact MUTOH local dealer.
Life Times [Pump]
Life Times [CR Motor]
The operational life of the pump motor has almost expired.
(Continues operation)
The operational life of the CR motor has almost expired.
(Continues operation)
Contact MUTOH local dealer.
Contact MUTOH local dealer.
Life Times [PF Motor]
The operational life of the PF motor has almost expired.
(Continues operation)
Contact MUTOH local dealer.
Notes
• The colour inside [ ] in the error display represents the problem ink colour.
• If the "No Ink" and "No Cassette" errors occur simultaneously, "No Cassette" is displayed.
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6.2.3 Data error display and remedies
This section describes the details of the display when an error message appears and its remedy.
A data error appears if data communication between your PC and the printer has failed.
If a data error occurs, the following error message appears on the operation panel and operation stops.
When the cause of the error is solved, the printer starts operating again.
Message Cause Remedy
I** Error [ ] An error occurred when receiving data.
Check the communication requirements between the printer and your PC.
Notes
• "***" in the error message is the code N° that indicates what type of error occurred.
6.2.4 Command error display and remedies
This section describes the details of the display when a command error occurs and its remedy.
A command error is displayed if a certain failure occurs during analysis of the command data sent from your
PC to the printer.
If a command error occurs, the following error message appears on the operation panel and operation stops.
When the cause of the error is solved, the printer starts operating.
Message Cause Remedy
MH** Error [ ]
An invalid command has been sent from the computer.
Check that the settings on your PC and the printer are the same.
Notes
• "***" in the error message is the code N° that indicates what type of error has occurred.
• The command code representing the error occurred is indicated in [ ].
• For the settings on your PC side, refer to the Operating Guide attached with your PC.
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6.2.5 Error requiring a restart
This section describes the details of the display when an error requiring a restart occurs and its remedy.
An error requiring a restart is displayed if a fatal operational failure such as the following occurs.
• When an obstacle which prevents printing occurs.
• When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer.
• When a failure on the printer control program occurs.
If an error requiring a restart occurs, the printer stops operating after performing the following operations.
1. The power automatically shuts down.
2. All lights on the operation panel blink, and the buzzer rings continuously.
3. The error message is displayed on the operation panel.
Pressing any key on the operation panel stops the beeping.
For an error requiring a restart, operation will return to normal after removing the cause of the error and restarting the printer.
If the same error keeps appearing, contact your local MUTOH dealer. Be sure to mention the error code number when contacting us.
Message Cause Remedy
E** Error [ ] A problem that does not have a remedy.
1. Remove obstacles such as paper scraps in the drive system.
2. Check that the replaced items are correctly attached.
3. Switch off the printer power, and turn it on again after more than 10 seconds.
Notes
• "***" in the error message is the code N° that indicates what type of error occurred.
• The command code representing the error occurred is indicated in [ ].
• For the settings on your PC side, refer to the Operating Guide of your PC.
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6.3 THE MEDIA IS JAMMED
When the set media is jammed, remove it according to the following procedures.
Caution
• Be careful that your fingers are not caught between the covers.
Step 1 Open the front cover.
N° Name
1 Front cover
Step 2 Move the carriage to the right.
N° Name
2 Roll media
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Step 3 Push the media hold lever backward.
N° Name
1 Media hold lever
Step 4 Pull the media to your side, and cut the torn part with a cutter blade.
N° Name
Step 5 Lift both end of the scroller, and gently rewind the roll media.
N° Name
1 Roll media
2 Scroller
Step 6 Remove all other remaining paper pieces in the printer.
Step 7 If errors requiring a restart occur, switch off the printer, and switch it on again.
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